ERPT20X-Manuals Moduls Mitsubishi OCH714C

CYLINDER UNIT
June 2021
No. OCH714
SERVICE MANUAL REVISED EDITION-C
[Model Name]
EHST17D-VM2D ERST30D-VM6ED EHPT17X-VM2D Revision:
EHST17D-YM9D ERST30D-YM9ED EHPT17X-VM6D • Some descriptions have

been modified in REVISED-
ERST17D-VM2D EHST20C-MED EHPT17X-YM9D EDITION-C.
ERST17D-VM6D EHST20C-VM2D ERPT17X-VM2D OCH714B is void.
EHST20D-MED EHST20C-VM6D EHPT20X-MED Note:
EHST20D-VM2D EHST20C-YM9D EHPT20X-VM6D • This manual describes service data of
cylinder unit only.
EHST20D-VM6D EHST20C-YM9ED EHPT20X-YM9D
EHST20D-YM9D EHST20C-TM9D EHPT20X-YM9ED
EHST20D-YM9ED ERST20C-VM2D EHPT20X-TM9D
EHST20D-TM9D ERST20C-VM6D EHPT20X-MHEDW
ERST20D-VM2D ERST20C-YM9D ERPT20X-MD
ERST20D-VM6D EHST30C-MED ERPT20X-VM2D
ERST20D-YM9D EHST30C-VM6ED ERPT20X-VM6D
EHST30D-MED EHST30C-YM9ED EHPT30X-MED
EHST30D-VM6ED EHST30C-TM9ED EHPT30X-YM9ED
EHST30D-YM9ED ERST30C-VM2ED ERPT30X-VM2ED
EHST30D-TM9ED ERST30C-VM6ED ERPT30X-VM6ED
ERST30D-VM2ED ERST30C-YM9ED
[Service Ref.]
Refer to page 2.
CONTENTS
TECHNICAL CHANGES································ 3
1. REFERENCE MANUAL····························· 4
2. SAFETY PRECAUTION···························· 5
3. SPECIFICATIONS····································· 7
4. PART NAMES AND FUNCTIONS··········· 11
5. OUTLINES AND DIMENSIONS··············· 13
6. WIRING DIAGRAM·································· 15
7. FIELD WIRING········································· 21
8. WATER SYSTEM DIAGRAM··················· 25
9. CONTROLS············································· 29
10. TROUBLESHOOTING····························· 50
11. DISASSEMBLY PROCEDURE················ 67
12. SUPPLEMENTARY INFORMATION········ 88
CYLINDER UNIT MAIN REMOTE 13. SERVICE AND MAINTENANCE············· 89
CONTROLLER
PARTS CATALOG (OCB714)

[Service Ref.]
EHST17D-VM2D.UK EHST17D-VM2DR1.UK EHPT20X-MEDR1.UK
ERST17D-VM2D.UK EHST17D-YM9DR1.UK EHPT20X-VM6DR1.UK
EHST20D-MED.UK ERST17D-VM2DR1.UK EHPT20X-YM9DR1.UK
EHST20D-VM2D.UK ERST17D-VM6DR1.UK EHPT20X-YM9EDR1.UK
EHST20D-VM6D.UK EHST20D-MEDR1.UK EHPT20X-TM9DR1.UK
EHST20D-YM9D.UK EHST20D-VM2DR1.UK EHPT20X-MHEDWR1.UK
EHST20D-YM9ED.UK EHST20D-VM6DR1.UK ERPT20X-MDR1.UK
EHST20D-TM9D.UK EHST20D-YM9DR1.UK ERPT20X-VM2DR1.UK
ERST20D-VM2D.UK EHST20D-YM9EDR1.UK ERPT20X-VM6DR1.UK
EHST30D-MED.UK EHST20D-TM9DR1.UK EHPT30X-MEDR1.UK
EHST30D-VM6ED.UK ERST20D-VM2DR1.UK EHPT30X-YM9EDR1.UK
EHST30D-YM9ED.UK ERST20D-VM6DR1.UK ERPT30X-VM2EDR1.UK
EHST30D-TM9ED.UK ERST20D-YM9DR1.UK ERPT30X-VM6EDR1.UK
ERST30D-VM2ED.UK EHST30D-MEDR1.UK
EHST20C-MED.UK EHST30D-VM6EDR1.UK
EHST20C-VM2D.UK EHST30D-YM9EDR1.UK
EHST20C-VM6D.UK EHST30D-TM9EDR1.UK
EHST20C-YM9D.UK ERST30D-VM2EDR1.UK
EHST20C-YM9ED.UK ERST30D-VM6EDR1.UK
EHST20C-TM9D.UK ERST30D-YM9EDR1.UK
ERST20C-VM2D.UK EHST20C-MEDR1.UK
EHST30C-MED.UK EHST20C-VM2DR1.UK
EHST30C-VM6ED.UK EHST20C-VM6DR1.UK
EHST30C-YM9ED.UK EHST20C-YM9DR1.UK
EHST30C-TM9ED.UK EHST20C-YM9EDR1.UK
ERST30C-VM2ED.UK EHST20C-TM9DR1.UK
EHPT17X-VM2D.UK ERST20C-VM2DR1.UK
EHPT17X-VM6D.UK ERST20C-VM6DR1.UK
EHPT17X-YM9D.UK ERST20C-YM9DR1.UK
ERPT17X-VM2D.UK EHST30C-MEDR1.UK
EHPT20X-MED.UK EHST30C-VM6EDR1.UK
EHPT20X-VM6D.UK EHST30C-YM9EDR1.UK
EHPT20X-YM9D.UK EHST30C-TM9EDR1.UK
EHPT20X-YM9ED.UK ERST30C-VM2EDR1.UK
EHPT20X-TM9D.UK ERST30C-VM6EDR1.UK
EHPT20X-MHEDW.UK ERST30C-YM9EDR1.UK
ERPT20X-MD.UK EHPT17X-VM2DR1.UK
ERPT20X-VM2D.UK EHPT17X-VM6DR1.UK
ERPT20X-VM6D.UK EHPT17X-YM9DR1.UK
EHPT30X-MED.UK ERPT17X-VM2DR1.UK
EHPT30X-YM9ED.UK
ERPT30X-VM2ED.UK
OCH714C 2
TECHNICAL CHANGES
Service ref. have been changed as follows.
EHST17D-VM2D.UK EHST17D-VM2DR1.UK
ERST17D-VM2D.UK ERST17D-VM2DR1.UK
EHST20D-MED.UK EHST20D-MEDR1.UK
EHST20D-YM9D.UK EHST20D-YM9DR1.UK
EHST20D-YM9ED.UK EHST20D-YM9EDR1.UK
EHST20D-TM9D.UK EHST20D-TM9DR1.UK
ERST20D-VM2D.UK ERST20D-VM2DR1.UK
EHST30D-MED.UK EHST30D-MEDR1.UK
EHST30D-VM6ED.UK EHST30D-VM6EDR1.UK
EHST30D-YM9ED.UK EHST30D-YM9EDR1.UK
EHST30D-TM9ED.UK EHST30D-TM9EDR1.UK
ERST30D-VM2ED.UK ERST30D-VM2EDR1.UK
EHST20C-MED.UK EHST20C-MEDR1.UK
EHST20C-VM2D.UK EHST20C-VM2DR1.UK
EHST20C-VM6D.UK EHST20C-VM6DR1.UK
EHST20C-YM9D.UK EHST20C-YM9DR1.UK
EHST20C-YM9ED.UK EHST20C-YM9EDR1.UK
EHST20C-TM9D.UK EHST20C-TM9DR1.UK
ERST20C-VM2D.UK ERST20C-VM2DR1.UK
EHST30C-MED.UK EHST30C-MEDR1.UK
EHST30C-VM6ED.UK EHST30C-VM6EDR1.UK
EHST30C-YM9ED.UK EHST30C-YM9EDR1.UK
EHST30C-TM9ED.UK EHST30C-TM9EDR1.UK
ERST30C-VM2ED.UK ERST30C-VM2EDR1.UK
EHPT17X-VM2D.UK EHPT17X-VM2DR1.UK
EHPT17X-YM9D.UK EHPT17X-YM9DR1.UK
ERPT17X-VM2D.UK ERPT17X-VM2DR1.UK
EHPT20X-MED.UK EHPT20X-MEDR1.UK
EHPT20X-YM9D.UK EHPT20X-YM9DR1.UK
EHPT20X-YM9ED.UK EHPT20X-YM9EDR1.UK
EHPT20X-TM9D.UK EHPT20X-TM9DR1.UK
EHPT20X-MHEDW.UK EHPT20X-MHEDWR1.UK
ERPT20X-MD.UK ERPT20X-MDR1.UK
EHPT30X-MED.UK EHPT30X-MEDR1.UK
EHPT30X-YM9ED.UK EHPT30X-YM9EDR1.UK
ERPT30X-VM2ED.UK ERPT30X-VM2EDR1.UK
• 5 bar PRV has been added.
OCH714C 3
1 REFERENCE MANUAL
OUTDOOR UNIT'S SERVICE MANUAL

Service Ref. Service Manual No.
SUZ-SWM40VA.TH
OCH718
SUZ-SWM60VA.TH
OCB718
SUZ-SWM80VA.TH
PUHZ-FRP71VHA2 OCH665
PUHZ-FRP71VHA2R1 OCB665
PUHZ-SW120VHAR5(-BS).UK OCH533
PUHZ-SW120YHAR5(-BS).UK OCB533
OCH526
PUHZ-SHW140YHAR5(-BS).UK
OCB526
PUHZ-SHW80VAA(-BS).UK
PUHZ-SHW80YAA(-BS).UK
PUHZ-SHW112VAA(-BS).UK
PUHZ-SHW112YAA(-BS).UK
PUHZ-SW75VAA(-BS).UK OCH651
PUHZ-SW75YAA(-BS).UK OCB651
PUHZ-SW75VAA-SC.UK
PUHZ-SW75YAA-SC.UK
PUHZ-SW100VAA(-BS).UK
PUHZ-SW100YAA(-BS).UK
PUMY-P112VKM4R4(-BS).UK
Split model
PUMY-P112YKM4R4(-BS).UK
OCH673
OCB673
PUMY-P112YKME4R4(-BS).UK
PUD-SWM60VAA(-BS).UK
PUD-SWM80YAA(-BS).UK
OCH694
PUD-SHWM60VAA(-BS).UK
OCB694
PUD-SHWM80YAA(-BS).UK
PUZ-WM50VHA(-BS).UK
PUZ-WM60VAA(-BS).UK
PUZ-WM85VAA(-BS).UK OCH727
PUZ-WM85YAA(-BS).UK OCB727
PUZ-WM112VAA(-BS).UK
Packaged model PUZ-WM112YAA(-BS).UK
PUZ-HWM140VHA(-BS) OCH748
PUZ-HWM140YHA(-BS) OCB748
OCH714C 4
2 SAFETY PRECAUTION
Please read the following safety precautions carefully.
WARNING: CAUTION:
Precautions that must be observed to prevent injuries or death. Precautions that must be observed to prevent damage to unit.
• Be sure to perform periodical maintenance.

• Be sure to follow your local regulations.
• Be sure to follow the instructions provided in this manual.
MEANINGS OF SYMBOLS DISPLAYED ON THE UNIT

This mark is for R32 refrigerant only. Refrigerant type is written on nameplate of outdoor unit.
WARNING In case that refrigerant type is R32, this unit uses a flammable refrigerant.
(Risk of fire) If refrigerant leaks and comes in contact with fire or heating part, it will create harmful gas and there is risk of fire.
Read the OPERATION MANUAL carefully before operation.
Service personnel are required to carefully read the OPERATION MANUAL and INSTALLATION MANUAL before operation.
Further information is available in the OPERATION MANUAL, INSTALLATION MANUAL, and the like.
WARNING
Mechanical
The cylinder unit and outdoor unit must not be installed, disassembled, relocated, altered or repaired by the user. Ask an authorised installer or technician. If the
unit is installed improperly or modified after installation by the user, water leakage, electric shock or fire may result.
The outdoor unit should be securely fixed to a hard level surface capable of bearing its weight.
The cylinder unit should be positioned on a hard level surface capable of supporting its filled weight to prevent excessive sound or vibration.
Do not position furniture or electrical appliances below the outdoor unit or cylinder unit.
The discharge pipework from the emergency devices of the cylinder unit should be installed according to local law.
Only use accessories and replacement parts authorised by Mitsubishi Electric ask a qualified technician to fit the parts.
Electrical
All electrical work should be performed by a qualified technician according to local regulations and the instructions given in this manual.
The units must be powered by a dedicated power supply and the correct voltage and circuit breakers must be used.
Wiring should be in accordance with national wiring regulations. Connections must be made securely and without tension on the terminals.
Earth unit correctly.
Discharge the condenser before the work involving the electric parts.
General
Keep children and pets away from both the cylinder unit and outdoor units.
Do not use the hot water produced by the heat pump directly for drinking or cooking. This could cause illness to the user.
Do not stand on the units.
Do not touch switches with wet hands.
Annual maintenance checks on both the cylinder unit and the outdoor unit should be conducted by a qualified person.
Do not place containers with liquids on top of the cylinder unit. If they leak or spill onto the cylinder unit, damage to the unit and/or fire could occur.
Do not place any heavy items on top of the cylinder unit.
When installing, relocating, or servicing the cylinder unit, use only the heat pump's specified refrigerant to charge the refrigerant lines. Do not mix it with any
other refrigerant and do not allow air to remain in the lines. If air is mixed with the refrigerant, then it can be the cause of abnormal high pressure in the refrigerant
line, and may result in an explosion and other hazards.
The use of any refrigerant other than that specified for the system will cause mechanical failure or system malfunction or unit breakdown. In the worst case, this
could lead to a serious impediment to securing product safety.
In heating mode, to avoid the heat emitters being damaged by excessively hot water, set the target flow temperature to a minimum of 2ºC below the maximum
allowable temperature of all the heat emitters. For Zone2, set the target flow temperature to a minimum of 5ºC below the maximum allowable flow temperature
of all the heat emitters in Zone2 circuit.
Do not install the unit where combustible gases may leak, be produced, flow, or accumulate. If combustible gas accumulates around the unit, fire or explosion may
result.
Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating
electric heater).
Do not pierce or burn.
Be aware that refrigerants may not contain an odour.
Pipe-work shall be protected from physical damage.
The installation of pipe-work shall be kept to a minimum.
Compliance with national gas regulations shall be observed.
Keep any required ventilation openings clear of obstruction.
Do not use low temperature solder alloy in the case of brazing the refrigerant pipes.
OCH714C 5
CAUTION
Use clean water that meets local quality standards on the primary circuit.
The outdoor unit should be installed in an area with sufficient airflow according to the diagrams in the outdoor unit installation manual.
The cylinder unit should be located inside to minimise heat loss.
Water pipe-runs on the primary circuit between outdoor and indoor unit should be kept to a minimum to reduce heat loss.
Ensure condensate from outdoor unit is piped away from the base to avoid puddles of water.
Remove as much air as possible from the primary and DHW circuits.
Refrigerant leakage may cause suffocation. Provide ventilation in accordance with EN378-1.
Be sure to wrap insulation around the piping. Direct contact with the bare piping may result in burns or frostbite.
Never put batteries in your mouth for any reason to avoid accidental ingestion.
Battery ingestion may cause choking and/or poisoning.
Install the unit on a rigid structure to prevent excessive sound or vibration during operation.
Do not transport the cylinder unit with water inside the DHW tank. This could cause damage to the unit.
If power to the cylinder unit is to be turned off (or system switched off) for a long time, the water should be drained.
If unused for a long period, before operation is resumed, DHW tank should be flushed through with potable water.
Preventative measures should be taken against water hammer, such as installing a Water Hammer Arrestor on the primary water circuit, as directed by the manu-
facturer.
As for the handling of refrigerant, refer to the outdoor unit installation manual.
[1] Cautions for service

(1) Perform service after recovering the refrigerant left in unit completely.
(2) Do not release refrigerant in the air.
(3) After completing service, charge the cycle with specified amount of refrigerant.
(4) If moisture or foreign matter might have entered the refrigerant piping during service, ensure to remove them.
[2] Additional refrigerant charge

When charging directly from refrigerant cylinder
(1) Check that cylinder for R410A or R32 on the market is syphon type.
(2) Charging should be performed with the cylinder of syphon stood vertically. (Refrigerant is charged from liquid phase.)
Unit
Electronic weighing scale
[3] Service tools

Use the service tools below as exclusive tools for R410A or R32 refrigerant.
No. Tool name Specifications
· R410A or R32
1 Gauge manifold · Use the existing fitting specifications. (UNF1/2)
· Use high-tension side pressure of 5.3 MPa·G or over.
· R410A or R32
2 Charge hose
· Use pressure performance of 5.09 MPa·G or over.
3 Electronic weighing scale —
4 Gas leak detector · Use the detector for R134a, R407C, R410A or R32
5 Adaptor for reverse flow check · Attach on vacuum pump.
6 Refrigerant charge base —
· R410A or R32 · Top of cylinder (Pink)
7 Refrigerant cylinder
· Cylinder with syphon
8 Refrigerant recovery equipment —
OCH714C 6
EHST17D- EHST17D- ERST17D- ERST17D- EHST20D- EHST20D- EHST20D- EHST20D- EHST20D- EHST20D- ERST20D- ERST20D- ERST20D-
Model name
VM2D YM9D VM2D VM6D MED VM2D VM6D YM9D YM9ED TM9D VM2D VM6D YM9D
3
Nominal domestic hot water volume 170 L 200 L
Overall unit dimensions (Height × Width × Depth) 1400 × 595 × 680 mm 1600 × 595 × 680 mm
Weight (empty) 93 kg 96 kg 94 kg 94 kg 93 kg 99 kg 100 kg 102 kg 96 kg 102 kg 100 kg 100 kg 102 kg
Weight (full) 269 kg 274 kg 269 kg 273 kg 299 kg 305 kg 306 kg 310 kg 305 kg 310 kg 306 kg 306 kg 310 kg
Water volume of heating circuit in the unit *1 3.4 L 5.7 L 3.4 L 5.7 L 3.5 L 5.8 L 3.5 L 5.8 L
OCH714C
Unvented expansion Nominal volume 12 L — 12 L — 12 L
vessel(Primary heating) Charge pressure 0.1 MPa — 0.1 MPa — 0.1 MPa
Control thermistor 80°C
Pressure relief valve 0.3 MPa (3 bar)
Primary Flow sensor Min. flow 5.0 L/min
circuit
BH manual reset thermostat 90°C — 90°C
Safety
device BH thermal Cut Off 121°C — 121°C
IH manual reset thermostat —
DHW tank
Temperature /
Primary circuit ø28 mm

Water
DHW circuit ø22 mm
Connections
Refrigerant Liquid 6.35 mm
SPECIFICATIONS
(R32/ R410A) Gas 12.7 mm

Room temperature 10 - 30°C
Heating
Flow temperature 20 - 60°C
Operating range
Room temperature —
Cooling
Flow temperature — — 5 - 25°C — 5 - 25°C
7
Ambient 0 - 35°C ( 80 %RH)
Guaranteed operat-
ing range *2 Outdoor Heating See outdoor unit spec table.
temperature Cooling — — *3 — *3
Maximum allowable hot water temperature 70 °C *4 70 °C
DHW tank Declared load profile L
performance Average Water heater energy
climate A+
efficiency class
Power supply ~/N, 230 V, 50 Hz
(Phase, voltage, frequency)
Control board
(Including 4 Input 0.30 kW
pumps) Current 1.95 A
Breaker 10 A
Power supply ~/N, 230 V, 3~, 400 V, ~/N, 230 V, ~/N, 230 V, 3~, 400 V, 3~, 230 V, ~/N, 230 V, 3~, 400 V,
(Phase, voltage, frequency) 50 Hz 50 Hz — 50 Hz 50 Hz
50 Hz 50 Hz 50 Hz 50 Hz
Capacity 2 kW 3 kW 2 kW 2 kW 2 kW 2 kW 3 kW
Booster — 2 kW 3 kW+6 kW 2 kW
Electrical data +6 kW +4 kW +4 kW +4 kW +6 kW
heater Heater step 1 3 1 3 — 1 3 1 3 3
Current 9A 13 A 9A 26 A — 9A 26 A 13 A 23 A 9A 26 A 13 A
Breaker 16 A 16 A 16 A 32A — 16 A 32 A 16 A 32 A 16 A 32 A 16 A
Power supply
(Phase, voltage, frequency) —
Immersion Capacity —
heater *5
Current —
Breaker —
Sound power level (PWL) 41 dB(A)
<Table 3.1>
*1 Volume of sanitary water circuit, primary DHW circuit (from 3-way valve to confluent point with heating circuit), piping to expansion vessel, and expansion vessel are not included in this value.
*2 The environment must be frost-free.
*3 See outdoor unit spec table (min, 10 °C). Cooling mode is not available in low outdoor temperature. If you use our system in cooling mode at the low ambient temperature (10°C or below), there are some risks of plate heat exchanger damages by frozen water.
*4 For the model without booster heater and immersion heater, the maximum allowable hot water temperature is [Maximum outlet water of outdoor unit -3°C]. For the maximum outlet water of outdoor unit, refer to outdoor unit data book.
*5 Do not fit immersion heaters without thermal cut-out. Use only Mitsubishi Electric service parts as a direct replacement.
EHST30D- EHST30D- EHST30D- EHST30D- ERST30D- ERST30D- ERST30D- EHST20C- EHST20C- EHST20C- EHST20C- EHST20C- EHST20C- ERST20C- ERST20C- ERST20C-
Model name
MED VM6ED YM9ED TM9ED VM2ED VM6ED YM9ED MED VM2D VM6D YM9D YM9ED TM9D VM2D VM6D YM9D
Nominal domestic hot water volume 300 L 200 L
Overall unit dimensions (Height × Width × Depth) 2050 × 595 × 680 mm 1600 × 595 × 680 mm
Weight (empty) 113 kg 115 kg 117 kg 115 kg 116 kg 117 kg 103 kg 110 kg 110 kg 112 kg 107 kg 112 kg 110 kg 111 kg 112 kg
Weight (full) 420 kg 422 kg 426 kg 422 kg 423 kg 426 kg 310 kg 317 kg 318 kg 322 kg 316 kg 322 kg 317 kg 318 kg 322 kg
Water volume of heating circuit in the unit *1 3.9 L 3.9 L 6.2 L 3.9 L 6.2 L 4.6 L 6.9 L 6.9 L 4.6 L 4.6 L 6.9 L
OCH714C
Unvented expansion Nominal volume — — 12 L — 12 L
vessel(Primary heating) Charge pressure — — 0.1 MPa — 0.1 MPa
circuit
BH manual reset thermostat — 90°C — 90°C
Safety
device BH thermal Cut Off — 121°C — 121°C
DHW tank
Temperature /

Water
DHW circuit ø22 mm
Connections
Refrigerant Liquid 6.35 mm 9.52 mm
(R32/ R410A) Gas 12.7 mm 15.88 mm
Heating
Operating range
Cooling
Flow temperature — 5 - 25 °C — 5 - 25°C
Ambient 0 - 35°C ( 80 %RH)
Guaranteed operat-
temperature Cooling — *3 — *3
8
Maximum allowable hot water temperature *4 70°C *4 70°C
DHW tank Declared load profile XL L
performance Average Water heater energy
climate A or A+ A+
efficiency class
Control board
Breaker 10 A
Power supply ~/N, 230 V, 3~, 400 V, 3~, 230 V, ~/N, 230 V, 3~, 400 V, ~/N, 230 V, 3~, 400 V, 3~, 230 V, ~/N, 230 V, 3~, 400 V,
(Phase, voltage, frequency) — 50 Hz 50 Hz — 50 Hz 50 Hz
50 Hz 50 Hz 50 Hz 50 Hz 50 Hz 50 Hz
Booster — 2 kW — 2 kW 3 kW + 6 kW 3 kW+6 kW 2 kW
Electrical data +4 kW +6 kW +4 kW +6 kW +4 kW +4 kW +6 kW
heater Heater step 3 1 3 3 3
— — 1 3 1
Current — 26 A 13 A 23 A 9A 26 A 13 A — 9A 26 A 13 A 23 A 9A 26 A 13 A
Breaker — 32 A 16 A 32A 16 A 32 A 16 A — 16 A 32 A 16 A 32 A 16 A 32 A 16 A
Power supply
heater *5
Current —
Breaker —
Sound power level (PWL) 41 dB(A) 40 dB(A)
<Table 3.2>
EHST30C- EHST30C- EHST30C- EHST30C- ERST30C- ERST30C- ERST30C-
Model name
MED VM6ED YM9ED TM9ED VM2ED VM6ED YM9ED
Nominal domestic hot water volume 300 L
Overall unit dimensions (Height × Width × Depth) 2050 × 595 × 680 mm
Weight (empty) 120 kg 122 kg 124 kg 122 kg 122 kg 124 kg
Weight (full) 428 kg 430 kg 434 kg 429 kg 430 kg 434 kg
Water volume of heating circuit in the unit *1 5.0 L 7.3 L 5.0 L 5.0 L 7.3 L
OCH714C
Unvented expansion Nominal volume —
vessel(Primary heating) Charge pressure —
circuit
BH manual reset thermostat — 90°C
Safety
device BH thermal Cut Off — 121°C
DHW tank
Temperature /

Water
DHW circuit ø22 mm
Connections
Refrigerant Liquid 9.52 mm
(R32/ R410A) Gas 15.88 mm
Heating
Operating range
Cooling
Flow temperature — 5 - 25°C
9
Ambient 0 - 35°C ( 80 %RH)
Guaranteed operat-
temperature Cooling — *3
Maximum allowable hot water temperature *4 70°C
DHW tank Declared load profile XL
performance Average Water heater energy efficiency
climate A
class
Control board
Breaker 10 A
Power supply ~/N, 230 V, 3~, 400 V, 3~, 230 V, ~/N, 230 V, 3~, 400 V,
(Phase, voltage, frequency) — 50 Hz 50 Hz
50 Hz 50 Hz 50 Hz
Capacity 2 kW 3 kW 2 kW 3 kW
Booster — 2 kW
Electrical data +4 kW +6 kW +4 kW +6 kW
heater Heater step 3 3
— 3 1 3
Current — 26 A 13 A 23 A 9A 26 A 13 A
Breaker — 32 A 16 A 32 A 16 A 32 A 16 A
Power supply
heater *5
Current —
Breaker —
<Table 3.3>
EHPT17X- EHPT17X- EHPT17X- ERPT17X- EHPT20X- EHPT20X- EHPT20X- EHPT20X- EHPT20X- EHPT20X- ERPT20X- ERPT20X- ERPT20X- EHPT30X- EHPT30X- ERPT30X- ERPT30X-
Model name
VM2D VM6D YM9D VM2D MED VM6D YM9D YM9ED TM9D MHEDW MD VM2D VM6D MED YM9ED VM2ED VM6ED
Nominal domestic hot water volume 170 L 200 L 300 L
Overall unit dimensions (Height × Width × Depth) 1400 × 595 × 680 mm 1600 × 595 × 680 mm 2050 × 595 × 680 mm
Weight (empty) 86 kg 87 kg 89 kg 86 kg 87 kg 94 kg 96 kg 90 kg 96 kg 94 kg 93 kg 94 kg 95 kg 106 kg 110 kg 107 kg 108 kg
Weight (full) 262 kg 263 kg 267 kg 262 kg 293 kg 301 kg 304 kg 299 kg 304 kg 300 kg 299 kg 300 kg 301 kg 413 kg 419 kg 414 kg 415 kg
Water volume of heating circuit in the unit *1 3.2 L 5.5 L 3.2 L 3.7 L 6.0 L 3.7 L 3.7 L 4.4 L 6.7 L 4.4 L
OCH714C
Unvented expansion Nominal volume 12 L — 12 L — 12 L — 12 L —
vessel(Primary heating) Charge pressure 0.1 MPa — 0.1 MPa — 0.1 MPa — 0.1 MPa —
Pressure relief valve —
circuit
BH manual reset thermostat 90°C — 90°C 90°C — — 90°C — 90°C
Safety BH thermal Cut Off 121°C — 121°C 121°C — — 121°C — 121°C
device
DHW tank
Temperature/ 90°C /
Pressure relief valve 1.0 MPa (10 bar) 0.7 MPa 1.0 MPa (10 bar)
(7 bar)
Water
DHW circuit ø22 mm
Connections
Refrigerant Liquid —
(R32/ R410A) Gas —
Heating
Operating range
Cooling
Flow temperature — 5 - 25°C — 5 - 25°C — 5 - 25°C
Ambient 0 - 35°C ( 80 %RH)
Guaranteed operat-
temperature Cooling — *3 — *3 — *3
10
Maximum allowable hot water temperature 70°C *4 70°C *4 70°C *4 70°C
DHW tank Declared load profile L L XL
performance Average Water heater energy efficiency
climate A+ A+ A
class
Control board
(Including 4 Input 0.30 kW 0.34 kW
pumps) Current 1.95 A 2.56 A
Breaker 10 A
Power supply ~/N, 230 V, 3~, 400 V, ~/N, 230 V, ~/N, 230 V, 3~, 400 V, 3~, 230 V, ~/N, 230 V, 3~, 400 V, ~/N, 230 V,
(Phase, voltage, frequency) 50 Hz 50 Hz — 50 Hz — — 50 Hz — 50 Hz
50 Hz 50 Hz 50 Hz 50 Hz
Booster 2 kW 2 kW — — — 2 kW — 2 kW
+4 kW +6 kW +4 kW +6 kW +4 kW +6 kW +4 kW
Electrical data heater Heater step 1 3 1 — 3 3 — — 1 3 — 3 1 3
Current 9A 26 A 13 A 9A — 26 A 13 A 23 A — — 9A 26 A — 13 A 9A 26 A
Breaker 16 A 32 A 16 A 16 A — 32 A 16 A 32 A — — 16 A 32 A — 16 A 16 A 32 A
Power supply ~/N, 230
(Phase, voltage, frequency) — —
V, 50 Hz
Immersion Capacity — 3 kW —
heater *5
Current — 13 A —
Breaker — 16 A —
<Table 3.4>
4 PART NAMES AND FUNCTIONS
<E**T***-*M**D>
(Packaged model system) (Split model system)
BA 21 21
D BA
C D
9 C
9
8
10
10
F 1 G
E H 1
7 7
2 2
15 15
4 11 18
4
18 11
Note:
12 12 For installation of all E**T***-*M*ED* models,
19
3 19 make sure to install a suitably sized primary-
17 side expansion vessel. (See figure 8.1 - 8.5
17
13 22 13 and 10.6.1 for further guidance)
14 22
23 14
16 23
16
6 <Figure 4.1> 6
30 30
EHST17/20D- EHST20/30D- EHST20/30D- EHST20C- EHST20/30C- EHST20/30C- ERST17/20D- ERST30D-
No. Part name
*M*D *M*ED MED *M*D *M*ED MED *M*D *M*ED
A DHW outlet pipe
B Cold water inlet pipe
C Water pipe (Space heating/cooling return connection)
D Water pipe (Space heating/cooling flow connection)
E Water pipe (Flow from heat pump connection) — — — — — — — —
F Water pipe (Return to heat pump connection) — — — — — — — —
G Refrigerant pipe (Gas)
H Refrigerant pipe (Liquid)
1 Control and electrical box
2 Main remote controller
3 Plate heat exchanger (Refrigerant - Water)
4 Booster heater 1,2 — —
5 3-way valve
6 Drain cock (Primary circuit)
7 Manometer
8 Pressure relief valve (3 bar) *2, 3 *2 *2, 3 *2, 3 *3
9 Automatic air vent
10 Expansion vessel (Primary circuit) — — — — —
11 Flow sensor
12 Strainer valve
13 Water circulation pump 1 (Primary circuit)
14 Pump valve
15 DHW tank
16 Plate heat exchanger (Water - Water)
17 Scale trap
18 Water circulation pump (Sanitary circuit)
19 Immersion heater — — — — — — — —
20 Temperature and pressure relief valve — — — — — — — —
21 Pressure relief valve (10 bar) (DHW Tank)
22 Drain cock (DHW tank)
23 Drain cock (Sanitary circuit)
24 Flow water temp. thermistor (THW1)
25 Return water temp. thermistor (THW2)
26 DHW tank upper water temp. thermistor (THW5A)
27 DHW tank lower water temp. thermistor (THW5B)
28 Refrigerant liquid temp. thermistor (TH2)
29 Pressure sensor — — —
30 Drain pan — — — — — —
31 Outdoor unit — — — — — — — —
32 Drain pipe (Local supply) — — — — — — — —
33 Back flow prevention device (Local supply) — — — — — — — —
34 Isolating valve (Local supply) — — — — — — — —
35 Magnetic filter (Local supply) (Recommended) — — — — — — — —
36 Strainer (Local supply) — — — — — — — —
37 Additional PRV (Local supply) — — — — — — — —
38 Inlet control group *1 — — — — — — — —
39 Filling loop (Ball valves, check valves and flexible hose) *1 — — — — — — — —
40 Potable expansion vessel *1 — — — — — — — —
41 Air vent (Local supply) — — — — — — — —
42 Pressure relief valve (5 bar) — — — — —
*1 Supplied with UK model ONLY. Please refer to PAC-WK02UK-E Installation Manual for more information on accessories.
*2 Attachment the part to the position of 3 bar PRV for E*ST20 series. (Refer to the Figure 3,2 and 3,3 on the manual of RG79F364H01(page 8))
<Table 4.1>
OCH714C 11
ERST20C- ERST30C- EHPT17/20X- EHPT20/30X- EHPT20/30X- ERPT17/20X- ERPT20X- ERPT30X- EHPT20X-
No. Part name
*M*D *M*ED *M*D *M*ED MED *M*D MD VM*ED MHEDW
A DHW outlet pipe
B Cold water inlet pipe
C Water pipe (Space heating/cooling return connection)
D Water pipe (Space heating/cooling flow connection)
E Water pipe (Flow from heat pump connection) — —
F Water pipe (Return to heat pump connection) — —
G Refrigerant pipe (Gas) — — — — — — —
H Refrigerant pipe (Liquid) — — — — — — —
1 Control and electrical box
2 Main remote controller
3 Plate heat exchanger (Refrigerant - Water) — — — — — — —
4 Booster heater 1,2 — — —
5 3-way valve
6 Drain cock (Primary circuit)
7 Manometer
8 Pressure relief valve (3 bar) *2 *3 — — — — — — —
9 Automatic air vent
10 Expansion vessel (Primary circuit) — — — — —
11 Flow sensor
12 Strainer valve
13 Water circulation pump 1 (Primary circuit)
14 Pump valve
15 DHW tank
16 Plate heat exchanger (Water - Water)
17 Scale trap
18 Water circulation pump (Sanitary circuit)
19 Immersion heater — — — — — — — —
20 Temperature and pressure relief valve — — — — — — — —
21 Pressure relief valve (10 bar) (DHW Tank) —
22 Drain cock (DHW tank)
23 Drain cock (Sanitary circuit)
24 Flow water temp. thermistor (THW1)
25 Return water temp. thermistor (THW2)
26 DHW tank upper water temp. thermistor (THW5A)
27 DHW tank lower water temp. thermistor (THW5B)
28 Refrigerant liquid temp. thermistor (TH2) — — — — — — —
29 Pressure sensor — — — — — — — — —
30 Drain pan — — — —
31 Outdoor unit — — — — — — — — —
32 Drain pipe (Local supply) — — — — — — — — —
33 Back flow prevention device (Local supply) — — — — — — — — —
34 Isolating valve (Local supply) — — — — — — — — —
35 Magnetic filter (Local supply) (Recommended) — — — — — — — — —
36 Strainer (Local supply) — — — — — — — — —
37 Additional PRV (Local supply) — — — — — — — — —
38 Inlet control group *1 — — — — — — — — —
39 Filling loop (Ball valves, check valves and flexible hose) *1 — — — — — — — — —
40 Potable expansion vessel *1 — — — — — — — — —
41 Air vent (Local supply) — — — — — — — — —
42 Pressure relief valve (5 bar) — — — — —
*1 Supplied with UK model ONLY. Please refer to PAC-WK02UK-E Installation Manual for more information on accessories.
<Table 4.2>
OCH714C 12
5 OUTLINES AND DIMENSIONS
5-1. Technical Drawings D
<E**T***-*M**D> C <Unit: mm>
552.7
546.8
412.1
242.7
182.7
48
(Packaged model system)
0
0 0
67.8
F A
B
DHW tank
capacity
170L 200L 300L 442.3 <EHPT20X-MHEDW> <E*PT30X-*M*ED>
515.7
542.3
1 1400 1600 2050
E J
PRESSURE TEMPERATURE &
226.6
181.6
136.6
91.6
46.6
0
HANDLE RELIEF VALVE PRESSURE
680 AIR VENT (SANITARY CIRCUIT) RELIEF VALVE
595
MANOMETER G1/2
120 ± 20
120
100 ± 20
456
MAIN
1560
CONTROLLER
1
TERMINAL
BLOCK
CPF 15mm
1
FRONT
490
PANEL
66
44
(Split model system)

D
C
552.7
546.8
412.1
242.7
182.7
48
DHW tank
0
170L 200L 300L 0 0

capacity 67.8
1 1400 1600 2050 G A
B <E*ST30*-*M*ED>
442.3
515.7
542.3
H J PRESSURE
PRESSURE RELIEF VALVE
HANDLE RELIEF VALVE (SANITARY CIRCUIT)
226.6
181.6
136.6
91.6
46.6
0
680 AIR VENT

(PRIMARY CIRCUIT)
595
MANOMETER G1/2
120 ± 20
120
100 ± 20
456
MAIN
1560
CONTROLLER
ADJUST BOLT
1
TERMINAL
BLOCK
1
FRONT
490
PANEL
65
15
66
44
Letter Pipe description Connection size/type

A DHW outlet connection 22 mm/Compression
B Cold water inlet connection 22 mm/Compression
C Space heating/cooling RETURN connection 28 mm/Compression
D Space heating/cooling FLOW connection 28 mm/Compression
E Flow connection FROM heat pump (No plate heat exchanger) 28 mm/Compression
F Return connection TO heat pump (No plate heat exchanger) 28 mm/Compression
Refrigerant (GAS) 12.7 mm/Flare (E*ST**D-*) Warning
G
(With plate heat exchanger) 15.88 mm/Flare (E*ST**C-*) •R efrigerant pipes connection shall be accessible for
maintenance purposes.
Refrigerant (LIQUID) 6.35 mm/Flare (E*ST**D-*) • In the case of reconnecting the refrigerant pipes after
H
(With plate heat exchanger) 9.52 mm/Flare (E*ST**C-*) detaching, make the flared part of pipe re-fabricated.
Electrical cable inlets For inlets , and , run low-voltage wires including external input wires and thermis-
J tor wires. For inlets and , run high-voltage wires including power cable, indoor-
1 2 3 4 5 outdoor cable, and external output wires.
*For a wireless receiver (option) cable and ecodan Wi-Fi interface (option) cable, use inlet .
<Table 5.1>
OCH714C 13
5-2. Service access diagrams
a
Service access
Parameter Dimension (mm) * An additional 300 mm of space (total
a 300* 600 mm) is required , when installing
b 150 the optional 2-zone kit (PAC-TZ02-E)
on top of the cylinder unit.
c (distance behind unit not visible b b
10
in the right figure)
d 500
Sufficient space MUST be left for the provision of discharge pipework as detailed
in National and Local Building Regulations.
The cylinder unit must be located indoors and in a frost-free environment, for
example in a utility room, to minimise heat loss from stored water. d
Service access
OCH714C 14
6 WIRING DIAGRAM
6-1. E**T***-VM2(E)D
OCH714C 15
6-2. E**T***-VM6(E)D
OCH714C 16
6-3. E**T***-YM9(E)D
OCH714C 17
6-4. E**T***-M(E)D
OCH714C 18
6-5. EH*T***-TM9(E)D
OCH714C 19
SW5
6-6. DIP Switch Functions
The DIP switch number is printed on the circuit board next to the relevant switches.
The word ON is printed on the circuit board and on the DIP switch block itself. To SW4
move the switch you need to use a pin or the corner of a thin metal ruler or similar.
SW3
DIP switch settings are listed below in Table 6.6.1.
Only an authorised installer can change DIP switch setting under one's own re-
sponsibility according to the installation condition. SW2
Make sure to turn off both indoor unit and outdoor unit power supplies before
changing the switch settings. SW1
SW6
<Figure 6.6.1>
Default settings:
DIP switch Function OFF ON
Indoor model name
SW1 SW1-1 Boiler WITHOUT Boiler WITH Boiler OFF
SW1-2 Heat pump maximum outlet water temperature 55ºC 60ºC ON *1
SW1-3 DHW tank WITHOUT DHW tank WITH DHW tank ON
OFF: E xcept
SW1-4 Immersion heater WITHOUT Immersion heater WITH Immersion heater EHPT20X-MHEDW
ON : EHPT20X-MHEDW
OFF: E**T***-M**D*
SW1-5 Booster heater WITHOUT Booster heater WITH Booster heater
ON : E
**T***-*M 2/6/9*D
OFF: E**T***-M**D*
SW1-6 Booster heater function For heating only For heating and DHW
ON : E
**T***-*M 2/6/9*D
OFF: E*ST***-*M**D
SW1-7 Outdoor unit type Split type Packaged type
ON : E*PT**X-*M**D*
SW1-8 Wireless remote controller WITHOUT Wireless remote controller WITH Wireless remote controller OFF
SW2 SW2-1 Room thermostat1 input (IN1) logic change Zone1 operation stop at thermostat short Zone1 operation stop at thermostat open OFF
SW2-2 Flow switch1 input (IN2) logic change Failure detection at short Failure detection at open OFF
OFF: E xcept
SW2-3 Booster heater capacity restriction Inactive Active E**T***-VM2*D
ON : E**T***-VM2*D
OFF: EH*T***-*M**D*
SW2-4 Cooling mode function Inactive Active
ON : ER*T***-*M**D
Automatic switch to backup heat source opera-
SW2-5 Inactive Active *2 OFF
tion (When outdoor unit stops by error)
SW2-6 Mixing tank WITHOUT Mixing tank WITH Mixing tank OFF
SW2-7 2-zone temperature control Inactive Active *3 OFF
SW2-8 Flow sensor WITHOUT Flow sensor WITH Flow sensor ON
SW3 SW3-1 Room thermostat 2 input (IN6) logic change Zone2 operation stop at thermostat short Zone2 operation stop at thermostat open OFF
SW3-2 Flow switch 2 and 3 input logic change Failure detection at short Failure detection at open OFF
OFF:E*PT20/30X-M**D*
E*ST**C/30D-*M**D
SW3-3 3-way valve type AC motor Stepping motor
ON :E*PT17X-*M**D*
E*ST17/20D-*M**D
SW3-4 Electric energy meter WITHOUT Electric energy meter WITH Electric energy meter OFF
SW3-5 Heating mode function *4 Inactive Active ON
SW3-6 2-zone valve ON/OFF control Inactive Active OFF
SW3-7 Heat exchanger for DHW Coil in tank External plate HEX ON
SW3-8 Heat meter WITHOUT Heat meter WITH Heat meter OFF
SW4 SW4-1 — — — OFF
SW4-2 — — — OFF
SW4-3 — — — OFF
SW4-4 Indoor unit only operation (during installation work) *5 Inactive Active OFF
SW4-5 Emergency mode (Heater only operation) Normal Emergency mode (Heater only operation) OFF *6
SW4-6 Emergency mode (Boiler operation) Normal Emergency mode (Boiler operation) OFF *6
SW5 SW5-1 — — — OFF
SW5-2 Advanced auto adaptation Inactive Active ON
SW5-3 Capacity code
SW5-4 SW5-3 SW5-4 SW5-5 SW5-6 SW5-7
SW5-5 E*ST**C-*M**D ON ON ON ON OFF
SW5-6 E*ST**D-*M**D ON OFF OFF ON OFF
SW5-7 E**T**X-*M**D* OFF OFF OFF OFF OFF
SW5-8 — — — OFF
SW6 SW6-1 — — — OFF
SW6-2 — — — OFF
OFF: Except E*ST**D-*M**D
SW6-3 Pressure sensor Inactive Active
ON : E*ST**D-*M**D
SW6-4 Analog output signal Inactive Active OFF
SW6-5 — — — OFF
<Table 6.6.1>
Notes: *1. When the cylinder unit is connected with a PUMY-P outdoor unit of which maximum outlet water temperature is 55ºC, DIP SW1-2 must be
changed to OFF.
*2. External output (OUT11) will be available. For safety reasons, this function is not available for certain errors. (In that case, system operation
must be stopped and only the water circulation pump keeps running.)
*3. Active only when SW3-6 is set to OFF.
*4. This switch functions only when the cylinder unit is connected with a PUHZ-FRP outdoor unit. When another type of outdoor unit is con-
nected, the heating mode function is active regardless of the fact that this switch is ON or OFF.
*5. Space heating and DHW can be operated only in indoor unit, like an electric heater. (Refer to "5.4 Indoor unit only operation" on the manual
of RG79F364H01 (page 19). )
*6. If emergency mode is no longer required, return the switch to OFF position.
OCH714C 20
7 FIELD WIRING
Breaker abbreviation Meaning
ECB1 Earth leakage circuit breaker for booster heater
ECB2 Earth leakage circuit breaker for immersion heater
TB1 Terminal block 1
Option 1: Cylinder unit powered via outdoor unit

(If you want to use independent source, go to the Mitsubishi website.)
Cylinder unit
<1 phase>
Affix label A that is included with the manuals near each wir- TB1
ing diagram for cylinder unit and outdoor units. L
Outdoor unit
N
Earth Wiring cir- To control

leakage cuit breaker board
Power supply circuit or L S1 S1 *1. If the installed earth leakage circuit
~/N 230 V 50 Hz breaker Isolating S2
*1 ,*2 switch N S2 breaker does not have an over-
S3 S3 current protection function, install a
breaker with that function along the
Wiring ECB1 same power line.
circuit For
Power supply L booster *2. A
breaker with at least 3.0 mm
breaker or
~/N 230 V 50 Hz Isolating heater
N (Primary circuit) c ontact separation in each pole
switch shall be provided. Use earth leakage
breaker (NV).
ECB2 The breaker shall be provided to
Wiring
circuit For ensure disconnection of all active
Power supply breaker or L Immersion phase conductors of the supply.
~/N 230 V 50 Hz Isolating N heater
switch (DHW tank)
<Figure 7.1>
Electrical connections 1 phase
Description Power supply Capacity Breaker Wiring

Booster heater (Primary circuit) ~/N 230 V 50 Hz 2 kW 16 A *2 2.5 mm²
6 kW 32 A *2 6.0 mm²
Immersion heater (DHW tank) ~/N 230 V 50 Hz 3 kW 16 A *2 2.5 mm²
Wiring No.
*3
Cylinder unit - Outdoor unit 3 × 1.5 (polar)
(mm²)
× size
*3
Cylinder unit - Outdoor unit earth 1 × Min. 1.5
*4
Cylinder unit - Outdoor unit S1 - S2 230 VAC
Circuit
rating
*4
Cylinder unit - Outdoor unit S2 - S3 24 VDC
*3. Max. 45 m
If 2.5 mm² used, Max. 50 m
If 2.5 mm² used and S3 separated, Max. 80 m
*4. The values given in the table above are not always measured against the ground value.
Notes: 1. Wiring size must comply with the applicable local and national codes.
2. Indoor unit/outdoor unit connecting cords shall not be lighter than polychloroprene sheathed flexible cord. (Design 60245 IEC 57)
Indoor unit power supply cords shall not be lighter than polychloroprene sheathed flexible cord. (Design 60227 IEC 53)
3. Install an earth line longer than power cables.
4. Please keep enough output capacity of power supply for each heater. Insufficient power supply capacity might cause chattering.
OCH714C 21
<3 phase>
Affix label A that is included with the manuals near each
wiring diagram for cylinder unit and outdoor units. Cylinder unit
TB1
L
Outdoor unit
N
To control
board
Wiring L1 S1 S1
Earth
circuit L2
Power supply leakage
breaker S2 S2
3N~ 400 V 50 Hz circuit
breaker or L3 S3 S3
*1, *2
Isolating
switch N
ECB1
Wiring
circuit L1 *1. If the installed earth leakage circuit
Power supply For
breaker booster breaker does not have an over-
3~ 400 V 50 Hz (E**T***-YM9*D) or L2 heater
3~ 230 V 50 Hz (E**T***-TM9*D) Isolating current protection function, install a
(Primary circuit)
switch L3 breaker with that function along the
same power line.
*2. A breaker with at least 3.0 mm
ECB2 c ontact separation in each pole
Wiring cir- shall be provided. Use earth leakage
cuit breaker For
or L Immersion breaker (NV).
Power supply heater
~/N 230 V 50 Hz
Isolating
N (DHW tank)
The breaker shall be provided to
switch ensure disconnection of all active
phase conductors of the supply.
<Figure 7.2>
Description Power supply Capacity (Indoor unit Ref.) Breaker Wiring

3~ 400 V 50 Hz 9 kW 16 A *2 2.5 mm²
Booster heater (Primary circuit)
3~ 230 V 50 Hz 9 kW 32 A *2 6.0 mm²
Wiring No.
*3
Cylinder unit - Outdoor unit 3 × 1.5 (polar)
(mm²)
× size
*3
Cylinder unit - Outdoor unit earth 1 × Min. 1.5
*4
Cylinder unit - Outdoor unit S1 - S2 230 VAC
Circuit
rating
*4
*3. Max. 45 m
If 2.5 mm² used, Max. 50 m
If 2.5 mm² used and S3 separated, Max. 80 m
OCH714C 22
Option 2: Cylinder unit powered by independent source. L
BLACK
BLACK
If the cylinder unit and outdoor unit have separate power supplies, the following N
requirements MUST be carried out: Initial settings
White
(Power supplied by
YELLOW
YELLOW
CN01
CN01
outdoor unit)
• Change the interconnected wiring in the control and electrical box of the Cylinder unit
S1
cylinder unit (see Figure 7-3). control board
• Turn the outdoor unit DIP switch SW8-3 to ON. S2
• Turn on the outdoor unit BEFORE the cylinder unit.
• Power by independent source is not available for particular models of S3
outdoor model name. For more detail, refer to the connecting outdoor
YELLOW
unit Installation Manual. L
BLACK
Modified settings N
(Separate power White
YELLOW
supply to the cylinder CN01
BLACK
CN01
unit)
S1 Cylinder unit
control board
S2
S3
<1 phase> <Figure 7-3>

Affix label B that is included with the manuals near each
wiring diagram for cylinder unit and outdoor units. Cylinder unit
Earth Wiring TB1

leakage circuit
circuit breaker L To control
Power supply breaker or board
~/N 230 V 50 Hz *1, *2 Isolating
switch
N
Outdoor unit
Earth Wiring
leakage circuit
circuit breaker L
Power supply or S1 S1
breaker
~/N 230 V 50 Hz Isolating
*1, *2 N S2 S2 *1. If the installed earth leakage circuit breaker
switch
S3 S3 does not have an over-current protection
function, install a breaker with that function
ECB1 along the same power line.
Wiring
circuit For *2. A breaker with at least 3.0 mm contact sepa-
breaker
L booster
Power supply heater ration in each pole shall be provided. Use
~/N 230 V 50 Hz or N
Isolating (Primary circuit) earth leakage breaker (NV).
switch The breaker shall be provided to ensure dis-
connection of all active phase conductors of
Wiring ECB2 the supply.
circuit For
breaker L Immersion
Power supply or heater
~/N 230 V 50 Hz Isolating N (DHW tank)
switch
<Figure 7-4>
Description Power supply Capacity Breaker Wiring

Booster heater (Primary circuit) ~/N 230 V 50 Hz 2 kW 16 A *2 2.5 mm²
6 kW 32 A *2 6.0 mm²
Cylinder unit power supply ~/N 230 V 50 Hz

Cylinder unit input capacity *2
16 A
Main switch (Breaker)
Cylinder unit power supply 2 × Min. 1.5
× size (mm²)
Wiring No.
Cylinder unit power supply earth 1 × Min. 1.5

*3
Cylinder unit - Outdoor unit 2 × Min. 0.3
Cylinder unit - Outdoor unit earth —
*4
Cylinder unit L - N 230 VAC
Circuit
rating
*4
Cylinder unit - Outdoor unit S1 - S2 —
*4
*3. Maximum 120 m
OCH714C 23
<3 phase>
Affix label B that is included with the manuals near each
wiring diagram for cylinder unit and outdoor units.
Cylinder unit
Earth Wiring TB1

circuit
leakage breaker To control
circuit or L
Power supply breaker board
~/N 230 V 50 Hz Isolating
*1, *2 N
switch
Outdoor unit
Wiring L1 S1 S1
Earth circuit
leakage breaker L2 S2 S2
Power supply circuit
3N~ 400 V 50 Hz or L3
breaker Isolating S3 S3
*1, *2 *1. If the installed earth leakage circuit breaker
switch N
does not have an over-current protection
function, install a breaker with that function
ECB1 along the same power line.
Wiring *2. A breaker with at least 3.0 mm contact sep-
Power supply circuit L1 For
breaker booster aration in each pole shall be provided. Use
3~ 400 V 50 Hz (E**T***-YM9*D) or L2 heater earth leakage breaker (NV).
3~ 230 V 50 Hz (E**T***-TM9*D) Isolating (Primary circuit)
switch L3 The breaker shall be provided to ensure dis-
connection of all active phase conductors of
the supply.
Wiring
circuit ECB2
breaker For
or L
Power supply Immersion
~/N 230 V 50 Hz Isolating heater
switch N
(DHW tank)
<Figure 7-5>
Description Power supply Capacity (Indoor unit Ref.) Breaker Wiring

3~ 400 V 50 Hz 9 kW 16 A *2 2.5 mm²
Booster heater (Primary circuit)
3~ 230 V 50 Hz 9 kW 32 A *2 6.0 mm²
Cylinder unit power supply ~/N 230 V 50 Hz

Cylinder unit input capacity *2
16 A
Main switch (Breaker)
Cylinder unit power supply 2 × Min. 1.5
× size (mm²)
Wiring No.
Cylinder unit power supply earth 1 × Min. 1.5

*3
Cylinder unit - Outdoor unit 2 × Min. 0.3
Cylinder unit - Outdoor unit earth —
*4
Cylinder unit L - N 230 VAC
Circuit
rating
*4
Cylinder unit - Outdoor unit S1 - S2 —
*4
*3. Maximum 120 m
OCH714C 24
8 WATER SYSTEM DIAGRAM
<E*PT17X-*M*D> (Packaged model system)

Water flow
33 DHW
Cold water
36 32 B
21
9
A *a. Refer to the following section [Local system].
10
*b. If the outdoor unit is higher than the indoor
unit, or if there is a location where air gets
Drain 7 trapped in the upper part of the water pipe,
Pa consider adding this part.
34
18
15 Local system Notes
26 *a • To enable draining of the cylinder unit, an
27 isolating valve should be positioned on
17
16
19 35 both the inlet and outlet pipework.
34 • Be sure to install a strainer on the inlet
5 33 pipework to the cylinder unit.
23
22 • Suitable drain pipework should be attached
42 6 to all relief valves in accordance with your
24 Water Drain country’s regulations.
supply • A backflow prevention device must be in-
31 3 4
34 41 *b stalled on the cold water supply pipework
(IEC 61770)
6 • When using components made from dif-
ferent metals or connecting pipes made
14 25
6 13 12
11 of different metals, insulate the joints to
37 36 34 prevent any corrosive reaction taking place
which may damage the pipework.)
Cylinder unit
<Figure 8.1>
<E*ST17/20D-*M**D> (Split model system) Refrigerant flow

Water flow
33 DHW
36 Cold water
32 B
32 21
8 9
A
10
Drain
*a. Refer to the following section [Local system].
7
Pa
34 Notes
Local system • To enable draining of the cylinder unit, an
15
18
26
*a isolating valve should be positioned on both
27 the inlet and outlet pipework.
17
19 35 • Be sure to install a strainer on the inlet pipe-
16
34 work to the cylinder unit.
5
• Suitable drain pipework should be attached
33
42 6 country’s regulations.
24 Water Drain • A backflow prevention device must be in-
29
supply stalled on the cold water supply pipework
31 4
(IEC 61770)
• When using components made from differ-
ent metals or connecting pipes made of dif-
28
ferent metals, insulate the joints to prevent
25
3 14
13 12
11 any corrosive reaction taking place which
6
Flare connection may damage the pipework.)
Cylinder unit
<Figure 8.2>
OCH714C 25
*a. Refer to the following section ‘Local sys-
<EHPT20X-MHEDW> (UK model system) <Example> Water flow tem’ on the ‘Paper-based manual’.
10 40
38 DHW
Note
Cold water
B • To enable draining of the cylinder unit, an iso-
36 lating valve should be positioned on both the
A
32 inlet and outlet pipework. No valve should be
9
fitted between the expansion valve (item 38)
Drain
and the cylinder unit (safety matter).
• For space heating (primary) circuit a suit-
7 34 able expansion vessel MUST be supplied
Pa 20 Local system
and fitted by installer.
*a • Be sure to install a strainer on the inlet pipe-
32 15 work to the cylinder unit.
18
26 35 • Suitable drain pipework should be attached
Drain 17 country’s regulations.
16 19 Drain • When using components made from differ-
5
22
23
6 Flexible hose any corrosive reaction taking place which
(Temporary connection) may damage any pipework.
24
• Filling loop’s flexible hose must be removed
31 3 34 41*b following the filling procedure. Item provided
with unit as loose accessory.
6
39 • Install the inlet control group (item 38)
Mains water supply
above the level of the T&P relief valve (item
14 25
6 13 12
11 20). This will ensure DHW tank will not
require drain down to service/maintain the
37 36 34
Cylinder unit inlet control group.
<Figure 8.3>
Go to the Mitsubishi website to check the compo-
<E*PT20/30X-*M**D> (Packaged model system) Water flow nent parts of each unit.
33 DHW
Cold water
*a. Refer to the following section [Local system].
36
B *b. If the outdoor unit is higher than the indoor
32 A
21
unit, or if there is a location where air gets
9 trapped in the upper part of the water pipe,
consider adding this part.
Drain
7 10
Notes
Pa
34 • To enable draining of the cylinder unit, an
isolating valve should be positioned on both
18
15 Local system the inlet and outlet pipework.
26 *a
• Be sure to install a strainer on the inlet pipe-
27
17
work to the cylinder unit.
35
16
34 to all relief valves in accordance with your
5 33 country’s regulations.
22
23 • A backflow prevention device must be in-
42
24 6 stalled on the cold water supply pipework
Water Drain (IEC 61770)
supply
31 3 4 • When using components made from differ-
34 41 *b
6 any corrosive reaction taking place which
25
may damage the pipework.
14 11
6 13 12
37 36 34
Cylinder unit
<Figure 8.4>
<E*ST20C/30C/30D-*M**D> (Split model system) Refrigerant flow Go to the Mitsubishi website to check the compo-
nent parts of each unit.
Water flow
Cold water
33 DHW *a. Refer to the following section [Local system].
36
B *c, d. R
efer to the component parts table of the
A 8*c
32
8*d
21 32 Mitsubishi website.
9
Drain
Notes
Drain • To enable draining of the cylinder unit, an
7 10
Pa isolating valve should be positioned on both
34 the inlet and outlet pipework.
Local system
15 *a
• Be sure to install a strainer on the inlet pipe-
18
26 work to the cylinder unit.
17
16
34 country’s regulations.
• A backflow prevention device must be in-
5 33
23
22 stalled on the cold water supply pipework
42
6 (IEC 61770)
24
Water Drain • When using components made from differ-
supply
29 ent metals or connecting pipes made of dif-
31 4
any corrosive reaction taking place which
may damage the pipework.
28
14 25 11
3 13 12
6
Flare connection
Cylinder unit
<Figure 8.5>
OCH714C 26
Local system
1-zone temperature control
Zone1 Zone1
3
4
1 1
2-zone temperature control 1-zone temperature control with boiler

11
Zone1
3
13 Zone1
5
4 3
1 5
Zone2
6 9
2 7
4
1
8 2
10
2-zone temperature control & Buffer tank control 1-zone temperature control
(2-zone valve ON/OFF control)
Zone1
Zone1
3
14
5
4
12 *1 16
1 1
Zone2 Zone2
6 9
2 7 15
10 10
1. Zone1 heat emitters (e.g. radiator, fan coil unit) (local supply) 10. Zone2 heat emitters (e.g. underfloor heating) (local supply)
2. Mixing tank (local supply) 11. Boiler flow water temp. thermistor (THWB1)
Optional part : PAC-TH012HT(L)-E
3. Zone1 flow water temp. thermistor (THW6) 12. Mixing tank thermistor (THW10) *1
Optional part : PAC-TH011-E
4. Zone1 return water temp. thermistor (THW7) 13. Boiler (local supply)
5. Zone1 water circulation pump (local supply) 14. Zone1 2-way valve (local supply)
6. Motorized mixing valve (local supply) 15. Zone2 2-way valve (local supply)
7. Zone2 flow water temp. thermistor (THW8) 16. Bypass valve (local supply)
Optional part : PAC-TH011-E
8. Zone2 return water temp. thermistor (THW9) *1 O
NLY Buffer tank control (heating/cooling) applies to "Smart grid ready".
9. Zone2 water circulation pump (local supply)
OCH714C 27
Filling the cylinder unit (Primary circuit)
1. Check and charge expansion vessel.
2. Check all connections including factory fitted ones are tight.
3. Insulate pipework between cylinder unit and outdoor unit.
4. Thoroughly clean and flush system of all debris. (Refer to 4.2 in the installation manual.)
5. Fill cylinder unit with potable water. Fill primary heating circuit with water and suitable anti-freeze and inhibitor as necessary. Always use a filling loop with
double check valve when filling the primary circuit to avoid back flow contamination of water supply.
• Anti-freeze should always be used for packaged model systems. It is the responsibility of the installer to decide if anti-freeze solution should be used in split
model systems depending on each site’s conditions. Corrosion inhibitor should be used in both split model and packaged model systems.
Figure below shows freezing temperature against anti-freeze concentration. This figure is an example for FERNOX ALPHI-11. For other anti-freeze, please refer
to relevant manual.
• When connecting metal pipes of different materials, insulate the joints to prevent a corrosive reaction taking place which will damage the pipework.
6. Check for leakages. If leakage is found, retighten the nut onto the connections.
7. Pressurise system to 1 bar.
8. Release all trapped air using air vents during and following heating period.
9. Top up with water as necessary. (If pressure is below 1 bar)
5
Freezing temperature [°C]
-5
-10
-15
-20
-25
0 10 20 30 40 50
Anti-freeze concentration [%]
Filling the cylinder unit (Potable/DHW circuit)

Initial fill procedure:
1. Ensure all pipe joints and fittings are tight and secure.
2. Open the most distant DHW tap/outlet.
3. Slowly/gradually open the mains water supply to begin filling unit and DHW pipework.
4. Allow most distant tap to run free and release/purge residual air from installation.
5. Close tap/outlet to retain fully charged system.
Initial flush procedure:

1. Energise system to heat-up cylinder contents to a temperature of approx. 30 to 40°C.
2. Flush/drain the water contents to remove any residue/impurities resulting from the installation works. Use the cylinder drain cock to safely discharge the warmed
water to drain via a suitable hose.
3. On completion, close drain cock, re-fill system and resume system commissioning.
Draining the cylinder unit

WARNING: DRAINED WATER MAY BE VERY HOT
1. Before attempting to drain the cylinder unit, isolate from the electrical supply to prevent the immersion and booster heaters burning out.
2. Isolate cold water feed to DHW tank.
3. Attach a hose to the DHW tank drain cock (No. 23 and 24 on Figure 4-1 and 4-2). The hose should be able to withstand heat as the draining water could be very hot.
The hose should drain to a place lower than the DHW tank bottom to encourage siphoning.
Open a hot water tap to start draining without a vacuum.
4. When the DHW tank is drained, close drain cock and hot tap.
5. Attach hose to water circuit drain cock (No. 7 on Figure 4-1 and 4-2). The hose should be able to withstand heat as the draining water could be very hot. The hose
should drain to a place lower than the booster heater drain cock to encourage siphoning. Open the pump valve and the strainer valve.
6. Water remains in the strainer still after the cylinder unit was drained.
Drain the strainer by removing the strainer cover.
OCH714C 28
9 CONTROLS
9-1. Main remote controller <Main remote controller parts>

Letter Name Function
To change the settings of your heating/cooling system please use the main A Screen Screen in which all information is displayed
remote controller located on the front panel of the cylinder unit or hydrobox. B Menu Access to system settings for initial set up and
The following is a guide to viewing the main settings. Should you require more modifications.
information please contact your installer or local Mitsubishi Electric dealer. C Back Return to previous menu.
Cooling mode is available for ERS series only. However, Cooling mode is not D Confirm Used to select or save. (Enter key)
available when the indoor unit is connected to PUHZ-FRP. E Power/Holiday If system is switched off pressing once will turn
system ON. Pressing again when system is
switched on will enable Holiday Mode. Holding the
button down for 3 seconds will turn the system off.
(*1)
F1-4 Function keys Used to scroll through menu and adjust settings.
Function is determined by the menu screen visible
on screen A.
A *1
When the system is switched off or the power supply is disconnected,
the cylinder unit protection functions (e.g. freeze stat. function) will NOT
operate. Please beware that without these safety functions enabled the
cylinder unit may potentially become exposed to damage.
<Main screen icons>
F1 F2 F3 F4 Icon Description
1 Legionella When this icon is displayed, ‘Legionella prevention
prevention mode’ is active.
2 Heat pump ‘Heat pump’ is running.
E
Defrosting
Emergency heating
B C D ‘Quiet mode’ is activated.

3 Electric heater When this icon is displayed, the ‘Electric heaters’
(booster or immersion heater) are in use.
4 Target Target flow temperature
12 15 14 11 1 17 2 3 16 temperature
Target room temperature
Compensation curve
5 OPTION Pressing the function button below, this icon will dis-
play the option screen.
6 + Increase set temperature.
7 - Decrease set temperature.
10 8 Pressing the function button below, this icon switches
Z1 Z2
between Zone1 and Zone2.
13 Information Pressing the function button below, this icon displays
the information screen.
9 Space heating/ Heating mode
4 cooling mode Zone1 or Zone2
9 Cooling mode
Zone1 or Zone2
10 DHW mode Normal or ECO mode
11 Holiday mode When this icon is displayed, ‘Holiday mode’ activated.
12 Timer
Prohibited
8
Server control
Stand-by
Stand-by (*2)
7 6 5
Stop
Main screen Operating
13 Current Current room temperature
temperature Current water temperature of DHW tank
14 The Menu button is locked or the switching of the op-
eration modes between DHW and Heating operations
are disabled in the Option screen.(*3)
15 SD memory card is inserted. Normal operation.
SD memory card is inserted. Abnormal operation.
16 Buffer tank When this icon is displayed, 'Buffer tank control' is ac-
control tive.
17 Smart grid When this icon is displayed, 'Smart grid ready' is
ready active.
*2 T
his unit is in Stand-by whilst other indoor unit(s) is in operation by
priority.
*3 T
o lock or unlock the Menu, press the BACK and CONFIRM keys
simultaneously for 3 seconds.
OCH714C 29
9-2. Setting the Main remote controller
After the power has been connected to the outdoor and cylinder units (See "7. FIELD WIRING"), the initial system settings can be entered via the main remote control-
ler.
1. Check all breakers and other safety devices are correctly installed and turn on power to the system.
2. When the main remote controller is switched on for the first time, the screen automatically goes to Initial settings menu, Language setting screen and Date/Time
setting screen in order.
3. Main remote controller will automatically start up. Wait approximately 6 minutes whilst the control menus load.
4. When the controller is ready, a blank screen with a line running across the top will be displayed.
5. Press button E (Power) (refer to page 29) to turn on the system. Before turning on the system, perform initial settings as instructed below.
9-3. Initial setting wizard

When the main remote controller is switched on for the first time, the screen automatically goes to Language setting screen , Date/Time setting screen and Main
settings menu screen in order. Enter the desired number using the function keys and press CONFIRM.
Note:
<HEATER CAPACITY RESTRICTION>
This setting restricts the booster heater capacity. It is NOT possible to change the setting after starting up.
If you do not have any special requirements (such as building regulations) in your country, Initial settings wizard
skip this setting (select "No").
• Hot water (DHW/Legionella)

• Heating/Cooling
• Operation (ON/Prohibited/Timer)
• Pump speed
• Heat pump flow rate range
• Mixing valve control
• HEATER CAPACITY RESTRICTION
DHW SETTINGS
*1 The screen goes to the next setting screen. Changes have not been saved.
Operation mode
Skip*1
CONFIRM
9-4. Main Settings Menu
The main settings menu can be accessed by pressing the MENU button. To reduce the risk of untrained
end users altering the settings accidentally, there are 2 access levels to the main settings; and the service
section menu is password protected.
User Level – Short press

If the MENU button is pressed once for a short time, the main settings will be displayed but without the edit
function. This will enable the user to view current settings but NOT change the parameters.
Installer Level – Long press

If the MENU button is pressed down for 3 seconds the main settings will be displayed with all functionality
available.
The colour of ▼▼ buttons is inverted as per right figure.
Main menu
The following items can be viewed and/or edited (dependent on access level).
• Domestic Hot water (DHW) Long Press
• Heating/Cooling
• Schedule timer
• Holiday mode
• Initial settings
• Service (Password protected)
General Operation
● To find the icon that you wish to set, use the F2 and F3 buttons to move between the icons.
● The highlighted icon will appear as a larger version of the centre of the screen.
● Press CONFIRM to select and edit the highlighted mode.
● Follow the <Main remote controller Menu Tree> for further setting, using ◄► buttons for scrolling or F1 to F4 for selecting.
OCH714C 30
<Main Remote Controller Menu Tree>
Initial Unrestricted access
Installer only
Main screen * Short press for 1 Zone system.
F1 * Information
Long press
F4 Option F1 Forced DHW ON ( )/OFF

F2 DHW ON ( )/Prohibited ( )/Timer ( )
F3 Heating/Cooling ON ( )/Prohibited ( )/Timer ( )
F4 Energy monitor Consumed electrical energy
Menu Delivered energy
Main
menu F1
Menu DHW Normal/Eco
Main F3
menu Legionella Active/Non active
Hot Water (DHW) DHW max. temp.
F2 ( EDIT) DHW max. temp. drop
DHW
DHW max. operation time
DHW mode restriction
DHW recharge
Hot water temp.
Frequency
F4 ( EDIT)
Legionella Start time
Max. operation time
Duration of max. temp.
F1 (Zone1) Heating room temp.( ) / Heating flow temp.( ) / Heating compensation curve( ) / Cooling flow temp.
F2 (Zone2) Heating room temp.( ) / Heating flow temp.( ) / Heating compensation curve( ) / Cooling flow temp.
Heating/Cooling F3 (PREVIEW) Compensation curve preview Zone1 F2 F3 Curve parameters
F1 F2
Zone1/2 select
F4 ( EDIT) Compensation curve edit F4 Adjustment
Zone2 F2 F3 Curve parameters

F4 Adjustment
F4 Schedule2 period setting screen1 F2 F3 Term setting F4

save
( EDIT) F1 F4 Schedule timer preview Time select
Zone1/2 Zone1 Day
select select
Temp.setting save
Heating F4 Schedule timer preview Time select

Zone2 Day
Schedule2 period select
Temp.setting
preview screen save
Schedule timer F1 F4 Schedule timer preview Time select
Zone1/2 Zone1 Day
select
select Temp.setting
Schedule1 save
Cooling F4 Schedule timer preview Time select

Zone2 Day
select
Temp.setting save
F4 Schedule timer preview
Day Time select
select save
Schedule1/2 select DHW Time select
F1 F4 Schedule timer preview Day
Zone1/2 Zone1
select
select Temp.setting save
F4 Schedule timer preview Time select
Heating Zone2 Day
select
Temp.setting save
F1 F4 Schedule timer preview Time select
Zone1/2 Zone1 Day
select
Schedule2
select Temp.setting save
Cooling F4 Schedule timer preview Time select

Zone2 Day
select
Temp.setting save
F4 Schedule timer preview
Day Time select
select save
DHW
DHW Active/Non active
Heating/ Active/Non active Heating room temp.
Cooling
Heating flow temp.
Zone1
Holiday Zone1/2 select
F1 F2
mode F3 Holiday mode setting Cooling flow temp.

( EDIT) Heating room temp.
Zone2 Heating flow temp.
Date/Time yyyy/mm/dd/hh:mm Cooling flow temp.
Language EN/FR/DE/SV/ES/IT/DA/NL/FI/NO/PT/BG/PL/CZ/RU/TR/SL
Summer time OFF/ON
Temp. display OFF/Room/Tank/Room&Tank
Contact number
Initial Time display hh:mm/hh:mm AM/AM hh:mm
settings °C/°F °C/°F
Sensor setting TH1/Main RC/
Room RC zone select Room RC1-8/ “Time/Zone”
Room sensor settings Zone1
Time setting
F1 F2
Select Time/Zone
Sensor setting
Zone1/2 select Sensor setting
Sensor setting TH1/Main RC/
Room RC1-8/ “Time/Zone”
<Continued to next page.> Zone2
Time setting
Select Time/Zone
Sensor setting
OCH714C 31
<Continued from the previous page.>
<Main Controller Menu Tree>
Unrestricted access
Initial Installer only
Main screen Main

menu Manual operation Long press
Menu Function settings
Service
Password Thermistor adjustment
protected
Economy settings for pump ON/OFF
Delay
Electric heater (Heating) ON/OFF
Delay
Auxiliary settings ON/OFF (Booster heater/Immersion heater)
Electric heater (DHW) Delay
Mixing valve control Running
Interval
Flow sensor Minimum
Maximum
Analog output Priority
Interval
Heat source setting Standard (Heat pump & electric heater)/Heater (Electric heater only)/
Boiler/Hybrid (Heat pump & heater/Boiler)
Pump speed
Heat pump flow rate range Minimum
Heat pump settings Maximum
Quiet mode
Flow temp.range Minimum.temp.
Operation settings Heating
operation Maximum.temp.
Mode
Room temp.control
Interval
ON/OFF
H/P thermo diff.adjust Lower limit
Upper limit
Flow t.
Freeze stat function
Ambient
ON/OFF
Simultaneous operation
Ambient
ON/OFF
Cold weather function
Ambient
Outdoor ambient temp.
Hybrid
settings Priority Ambient/
Cost /CO2
Electricity
Energy
Boiler settings *1 price Boiler
Schedule
Electric
CO2
Intelligent emission Boiler
settings Heat pump capacity
Boiler efficiency
Heat source Booster heater 1
capacity
Booster heater 2
capacity
ON/OFF
DHW
Target temp.
ON/OFF
Heating
Smart grid ready Target temp.
ON/OFF
Cooling
Target temp.
ON/OFF(Heating)
Pump cycles ON/OFF(Cooling)
Interval
ON/OFF
Start & Finish
F1
Target temp. Max. temp.
Floor dry up function Max. temp. period
Floor dry up function Flow temp. Temp. increase step
(For more details, (
refer to Page 37. F4 (Increase) Increase interval
Temp. decrease step
Flow temp.
(Decrease) Decrease interval
Summer mode ON/OFF

Ambient(Heating ON)
Ambient temp.
Summer mode Ambient(Heating OFF)
Time(Heating ON)
Judgement time
Time(Heating OFF)
Forced heating ON Ambient
Water flow control ON/OFF
*1 For more details, refer to the installation manual of PAC-TH012HT-(L)E.
<Continued to next page.>
OCH714C 32
<Continued from the previous page.>
<Main Controller Menu Tree>
Unrestricted access
Initial Installer only
Main screen Main
menu Long press
Menu
Booster heater 1 capacity

Electric heater Booster heater 2 capacity
capacity Immersion heater
Analog output
Pump 1
Energy monitor Water pump input Pump 2
settings Pump 3
Service Delivered energy adjustment
Password
Electric energy meter Pump 4
protected
Heat meter
Demand control (IN4) OFF (Heat source)/Boiler
External input settings
Outdoor thermostat (IN5) Heater/Boiler
Thermo ON output Zone1/Zone2/Zone1&2
Commissioning wizard
Running information
Thermistor reading
Summary of settings
Error history
Password protection
Main controller Yes/No
Manual reset
FTC Yes/No
SD Main RC F1 F2 F3 Select download data
SD card
Main RC SD F1 F2 F3 Select upload data
OCH714C 33
9-5. Service Menu
The service menu provides functions for use by installer or service engineer. It is NOT intended the home owner alters settings within this menu. It is for this reason
password protection is required to prevent unauthorised access to the service settings.
The factory default password is "0000".

Follow the procedure described in General Operation for the set up operation.
The service menu is navigated using the F1 and F2 buttons to scroll through the functions. The menu is comprised of the following functions;
1. Manual operation
2. Function settings
3. Thermistor adjustment
4. Auxiliary settings
5. Heat source setting
6. Pump speed
7. Heat pump settings
8. Operation settings
9. Energy monitor settings
10. External input settings
11. Thermo ON output
12. Commissioning wizard
13. Running information
14. Thermistor reading
15. Summary of settings
16. Error history
17. Password protection
18. Manual reset
19. SD card
any functions cannot be set whilst the indoor unit is running. The installer should turn off the unit before trying to set these functions. If the installer attempts to
M
change the settings whilst the unit is running the main remote controller will display a reminder message prompting the installer to stop operation before continu-
ing. By selecting “Yes” the unit will cease operation.
<Manual operation>
During the filling of the system the water circulation pump and 3-way valve can
be manually overridden using manual operation mode.
When manual operation is selected a small timer icon appears in the screen.
The function selected will only remain in manual operation for a maximum of 2
hours. This is to prevent accidental permanent override of the FTC.
►Example
Pressing F3 button will switch manual operation mode ON for the main 3-way
valve. When filling of the DHW tank is complete the installer should access this Selected Running Error
indication
menu again and press F3 to deactivate manual operation of the part.
Alternatively after 2 hours manual operation mode will no longer be active and
FTC will resume control of the part. Manual operation menu screen
Manual operation and heat source setting cannot be selected if the system is
running. A screen will be displayed asking the installer to stop the system
before these modes can be activated.
The system automatically stops 2 hours after the last operation.
<Function settings>
Function Setting allows the setting of auto recovery after power failure.
1. From the service menu use F1 and F2 to highlight Function Setting.

2. Press CONFIRM.
3. Ensure the Ref address and unit number are displayed to the right.
4. Press CONFIRM.
5. Use F3 and F4 to highlight either 1/2/3 (see below).
6. Press CONFIRM.
Setting Unit Mode Number

Auto recovery after power failure Grp Mode1 1 - Inactive
2 - Active *1
3 - NO FUNCTION
*1 Approx. 4-minute delay after power is restored.
OCH714C 34
<Thermistor adjustment>
This function allows adjustments to be made to the thermistor readings from −10
to 10°C in 0.5°C intervals.
THW1: Thermistor (Flow water temp.)

THW2: Thermistor (Return water temp.)
THW5: Thermistor (DHW tank water temp.)
THW6: Thermistor (Zone1 flow temp.)(Option)
THW7: Thermistor (Zone1 return temp.)(Option)
THW8: Thermistor (Zone2 flow temp.)(Option)
THW9: Thermistor (Zone2 return temp.)(Option)
THW10: Thermistor (Mixing tank temp.)(Option)
THWB1: Thermistor (Boiler flow temp.)(Option)
▼ ▲
<Auxiliary settings>
This function is used to set the parameters for any auxiliary parts used in the system
Menu subtitle Function/ Description
Economy settings for Water pump stops automatically in certain period of time from
pump when operation is finished.
Delay Time before pump switched off *1
Electric heater To select “WITH booster heater (ON)” or “WITHOUT booster
(Heating) heater (OFF)” in Heating mode.
Delay The minimum time required for the booster heater to turn ON
from after Heating mode has started.
Electric heater (DHW) To select "WITH (ON)" or "WITHOUT (OFF)" booster heater or
immersion heater individually in DHW mode. Auxiliary settings menu screen
Delay The minimum time required for the booster heater or immersion
heater to turn ON from after DHW mode has started. (This
setting is applied for both booster and immersion heater.)
Mixing Running Period from valve fully open (at a hot water mixing ratio of 100%)
valve to valve fully closed (at a cold water mixing ratio of 100%)
control *2 Interval Interval (min.) to control the Mixing valve.
Flow Minimum The minimum flow rate to be detected at Flow sensor.
sensor *3 Maximum The maximum flow rate to be detected at Flow sensor.
*1 Decreasing "time before pump switched off" may increase the duration of stand-by in
Heating/Cooling mode.
*2 S et the Running time according to the specifications of the actuator of each mixing valve.
It is recommended to set the interval to 2 minutes that is a default value. With the interval
set longer, it could take longer to warm up a room.
*3 D o not change the setting since it is set according to the specification of Flow sensor
attached to the cylinder unit.
Economy settings for pump

1. From the Auxiliary settings menu highlight Economy Settings for water circulation pump.
2. Press CONFIRM.
3. The economy settings for water circulation pump screen is displayed.
4. Use button F1 to switch the economy settings ON/OFF.
5. Use buttons F3 and F4 to adjust the time the water circulation pump will run. (3 to 60
minutes)
Economy settings for pump screen
Electric heater (Heating)

1. From the Auxiliary settings menu highlight Electric heater (Heating).
2. Press CONFIRM.
3. The Electric heater (Heating) screen is displayed.
4. Press F1 button to switch the function ON/OFF.
5. Use F3 and F4 buttons to adjust the time period of heat pump only operation
before the booster heater will assist in space heating. (5 to 180 minutes)
Electric heater (Heating) screen
Electric heater (DHW)

1. From the Auxiliary settings menu highlight Electric heater (DHW).
2. Press CONFIRM.
3. The Electric heater (DHW) screen is displayed.
4. Press F1 and F2 buttons to switch the function ON/OFF. (F1: booster heater,
F2: immersion heater)
5. Use F3 and F4 buttons to adjust the time period of heat pump only operation
before the booster heater and the immersion heater (if present) will assist in
DHW heating. (15 to 30 minutes)
Electric heater (DHW) screen
OCH714C 35
Mixing valve control
1. From the Auxiliary settings menu highlight Mixing valve control.
2. Press CONFIRM.
3. The Mixing valve control screen is displayed.
4. Use F1 and F2 buttons to set Running time between 10 to 240 seconds. The
Running time equals to a period from full open of the valve (at a hot water
mixing ratio of 100%) to full close (at a cold water mixing ratio of 100%).
Note: S
et the Running time according to the specifications of the actuator
of each mixing valve.
1. From the Auxiliary settings menu highlight Mixing valve control.

2. Press CONFIRM. Mixing valve control setting screen
3. The Mixing valve control screen is displayed.
4. Press F3 and F4 buttons to set the interval between 2-zone temperature
controls of the mixing valve between 1 to 30 minutes.
Note: It is recommended to set the interval to 2 minutes that is a default

value. With the interval set longer, it could take longer to warm up a
room.
Flow sensor
1. From the Auxiliary settings menu highlight Flow sensor.
2. Press CONFIRM.
3. Press F3 or F4 buttons to select a refrigerant address of which you wish to
configure or check the settings, and press CONFIRM. *1
4. The Flow sensor screen is displayed.
5. Use F1 and F2 buttons to set the minimum flow rate of flow sensor between 0
to maximum L/min.
6. Use F3 and F4 buttons to set the maximum flow rate of flow sensor between
minimum to 100L/min.
*1 For multiple outdoor units control system only.
Note: D
o not change the setting since it is set according to the
Flow sensor setting screen
specification of Flow sensor attached to the cylinder unit.
<Heat source setting>

The default heat source setting is heat pump and all electric heaters present in
the system to be operational. This is referred to as Standard operation on the
menu.
Heat source setting screen
<Pump speed>
1. From the Service menu, highlight Pump speed. PUMP SPEED
2. Press CONFIRM.
3. Press F3 and F4 buttons to select a refrigerant address of which you wish to configure or check the
settings, and press CONFIRM. *1
4. The Pump speed screen is displayed.
5. Use F1 and F2 buttons to set the pump speed (1 to 5) of DHW operation.
6. Use F3 and F4 buttons to set the pump speed (1 to 5) of space heating(cooling) operation.
Pump speed setting screen
OCH714C 36
<Operation settings>
Heating operation
This function allows operational setting of flow temperature range from the Ecodan and also the time interval at which the FTC collects and processes data for the auto
adaptation mode.
Menu subtitle Function Range Unit Default

Flow temp. range Minimum temp. To minimize the loss by frequent ON and OFF in mild outdoor ambient tem- 20 to 45 ºC 30
perature seasons.
Maximum temp. To set max. possible flow temperature according to the type of heat emitters. 35 to 60 ºC 50
Room temp. control Mode Setting for Room temp. control Normal/ — Normal
At Fast mode, target outlet water temperature is set higher than the one set Fast
at normal mode. This reduces the time to reach the target room temperature
when the room temperature is relatively low.*
Interval Selectable according to the heat emitter type and the materials of floor (i.e. 10 to 60 min 10
radiators, floor heating-thick, -thin concrete, wood, etc.)
Heat pump thermo diff.adjust ON/OFF To minimize the loss by frequent ON and OFF in mild outdoor ambient tem- ON/OFF — ON
perature seasons.
Lower limit Prohibits heat pump operation until the flow temperature drops below the −9 to −1 ºC −5
target flow temperature plus lower limit value.
Upper limit Allows heat pump operation until the flow temperature rises above the target +3 to +5 ºC +5
flow temperature plus upper limit value.
< Heating operation (Room temp. control table) >

Notes:
1. The minimum flow temperature that prohibits heat pump operation is 20ºC.
2. The maximum flow temperature that allows heat pump operation equals to the maximum temperature set in the Flow temp. range menu.
* Fast mode is not efficient and will increase running cost compared to normal mode.
Freeze stat function

Menu subtitle Function/ Description
Freeze stat function *1 An operational function to prevent the water circuit from freezing when outdoor ambient temperature drops.
Flow t. The target outlet water temperature at water circuit when operating in Freeze stat function. *2
Outdoor ambient temp. Minimum outdoor ambient temperature which freeze stat function will begin to operate,
(3–20ºC) or choose**. If asterisk (**) is chosen freeze stat function is deactivated. (i.e. primary water freeze risk)"
*1. When the system is turned off, freeze stat function is not enabled.
*2. Flow t. is fixed to 20°C and unchangeable.
Simultaneous Operation
For periods of very low outdoor ambient temperature this mode can be used.
• Range of outdoor ambient temperature at which simultaneous
Simultaneous operation allows both DHW and space heating to run together by using
operation starts is −30 to 10°C (default −15°C).
the heat pump and/or booster heater to provide space heating whilst only the
• System shall automatically return to routine operation. This will
immersion heater provides heating for DHW. This operation is only available if BOTH
happen when the outdoor ambient temperature rises above the
a DHW tank AND immersion heater are present on the system.
selected temperature for this specific mode of operation.
Cold weather function

For extremely low outdoor ambient temperature conditions when the heat pump’s capacity is restricted, the heating or DHW is provided only by the electric booster
heater (and immersion if present). This function is intended for use during extreme cold periods only. Extensive use of direct electrical heaters ONLY will result in
higher power consumption and may reduce working life of heaters and related parts.
Target flow temp.
• Range of outdoor ambient temperature at which cold weather function starts (°C)
(h)
is −30 to −10°C (default −15°C).
• System shall automatically return to routine operation. This will happen when (g) 45
(d)
the outdoor ambient temperature rises above the selected temperature for (e)
this specific mode of operation. 40
35
Floor dry up function (b)
(c)
The Floor dry up function automatically changes the target hot water temperature 30
in stages to gradually dry concrete when this particular type of underfloor heating (f)
system is installed.
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Days
pon completion of the operation the system stops all the operations except the
U
Freeze stat. • This function is not available when a PUHZ-FRP outdoor unit is connected.
For Floor dry up function, the target flow temp. of Zone1 is the same as that of • Disconnect wiring to external inputs of room thermostat, demand control, and
Zone2. outdoor thermostat, or the target flow temperature may not be maintained.
Functions Symbol Description Option/Range Unit Default

Sets the function to ON and power on the system using the main remote
Floor dry up function a ON/OFF — OFF
controller, and the dry up heating operation will start.
Flow temp. Flow temp. increase step b Sets the increase step of the target flow temperature. +1 to +10 ºC +5
(increase) Increase interval c Sets the period for which the same target flow temperature is maintained. 1 to 7 day 2
Flow temp. Flow temp. decrease step d Sets the decrease step of the target flow temperature. −1 to −10 ºC −5
(decrease) Decrease interval e Sets the period for which the same target flow temperature is maintained. 1 to 7 day 2
Start & Finish f Sets the target flow temperature at the start and the finish of the operation. 20 to 60 ºC 30
Target Max. target temp. g Sets the maximum target flow temperature. 20 to 60 ºC 45
temperature Sets the period for which the maximum target flow temperature is main-
Max. temp. period h 1 to 20 day 5
tained.
OCH714C 37
<Energy monitor settings>
1. General description
End user can monitor accumulated(*1) ‘Consumed electrical energy’ and ‘Delivered heat energy’ in each operation mode(*2) on the main remote controller.
*1 Monthly and Year to date
*2 - DHW operation
- Space heating
- Space cooling
Refer to the menu tree in “9-4. Main Settings Menu” for how to check the energy, and “6-6. DIP switch functions” for the details on DIP-SW setting.
Either one of the following 2 methods is used for monitoring.
Note: Method 1 should be used as a guide. If a certain accuracy is required, the 2nd method should be used.
Booster Booster Immersion Booster Booster Immersion

Pump1 *2 Pump1 *2
heater1 heater2 heater *1 heater1 heater2 heater *1
*** ERST20C-VM2D 2 kW 0 kW 0 kW ***
Default 2 kW 4 kW 0 kW (factory
fitted pump) ERST20C-VM6D 2 kW 4 kW 0 kW ***
EHST17D-VM2D 2 kW 0 kW 0 kW *** ERST20C-YM9D 3 kW 6 kW 0 kW ***
EHST17D-YM9D 3 kW 6 kW 0 kW *** EHST30C-MED 0 kW 0 kW 0 kW ***
ERST17D-VM2D 2 kW 0 kW 0 kW *** EHST30C-VM6ED 2 kW 4 kW 0 kW ***
ERST17D-VM6D 2 kW 4 kW 0 kW *** EHST30C-YM9ED 3 kW 6 kW 0 kW ***
EHST20D-MED 0 kW 0 kW 0 kW *** EHST30C-TM9ED 3 kW 6 kW 0 kW ***
EHST20D-VM2D 2 kW 0 kW 0 kW *** ERST30C-VM2ED 2 kW 0 kW 0 kW ***
EHST20D-VM6D 2 kW 4 kW 0 kW *** ERST30C-VM6ED 2 kW 4 kW 0 kW ***
EHST20D-YM9D 3 kW 6 kW 0 kW *** ERST30C-YM9ED 3 kW 6 kW 0 kW ***
EHST20D-YM9ED 3 kW 6 kW 0 kW *** EHPT17X-VM2D 2 kW 0 kW 0 kW ***
EHST20D-TM9D 3 kW 6 kW 0 kW *** EHPT17X-VM6D 2 kW 4 kW 0 kW ***
ERST20D-VM2D 2 kW 0 kW 0 kW *** EHPT17X-YM9D 3 kW 6 kW 0 kW ***
ERST20D-VM6D 2 kW 4 kW 0 kW *** ERPT17X-VM2D 2 kW 0 kW 0 kW ***
ERST20D-YM9D 3 kW 6 kW 0 kW *** EHPT20X-MED 0 kW 0 kW 0 kW ***
EHST30D-MED 0 kW 0 kW 0 kW *** EHPT20X-VM6D 2 kW 4 kW 0 kW ***
EHST30D-VM6ED 2 kW 4 kW 0 kW *** EHPT20X-YM9D 3 kW 6 kW 0 kW ***
EHST30D-YM9ED 3 kW 6 kW 0 kW *** EHPT20X-YM9ED 3 kW 6 kW 0 kW ***
EHST30D-TM9ED 3 kW 6 kW 0 kW *** EHPT20X-TM9D 3 kW 6 kW 0 kW ***
ERST30D-VM2ED 2 kW 0 kW 0 kW *** EHPT20X-MHEDW 0 kW 0 kW 3 kW ***
ERST30D-VM6ED 2 kW 4 kW 0 kW *** ERPT20X-MD 0 kW 0 kW 0 kW ***
ERST30D-YM9ED 3 kW 6 kW 0 kW *** ERPT20X-VM2D 2 kW 0 kW 0 kW ***
EHST20C-MED 0 kW 0 kW 0 kW *** ERPT20X-VM6D 2 kW 4 kW 0 kW ***
EHST20C-VM2D 2 kW 0 kW 0 kW *** EHPT30X-MED 0 kW 0 kW 0 kW ***
EHST20C-VM6D 2 kW 4 kW 0 kW *** EHPT30X-YM9ED 3 kW 6 kW 0 kW ***
EHST20C-YM9D 3 kW 6 kW 0 kW *** ERPT30X-VM2ED 2 kW 0 kW 0 kW ***
EHST20C-YM9ED 3 kW 6 kW 0 kW *** ERPT30X-VM6ED 2 kW 4 kW 0 kW ***
EHST20C-TM9D 3 kW 6 kW 0 kW ***
<Table 9.5.2>
<Table 9.5.1>
(1) Calculation internally
Electricity consumption is calculated internally based on the energy consumption of outdoor unit, electric heater, water pump(s) and other auxiliaries.*3
Delivered heat is calculated internally by multiplying delta T (Flow and Return temp.) and flow rate measured by the factory fitted sensors.
Set the electric heater capacity and water pump(s) input according to indoor model name and specs of additional pump(s) supplied locally. (Refer to the menu tree
in “9-4. Main Settings Menu”)
*1 Change setting to 3kW when connecting optional immersion heater "PAC-IH03V2-E".
*2 "***" displayed in the energy monitor setting mode means the factory fitted pump is connected as Pump 1 so that the input is automatically calculated.
*3 When the cylinder unit is connected with a PUHZ-FRP or PUMY models, electricity consumption is not calculated internally. To display the electricity consumption,
conduct the 2nd method.
When additional pumps supplied locally are connected as Pump2/3, change setting according to specs of the pumps.
When anti-freeze solution (propylene glycol) is used for primary water circuit, set the delivered energy adjustment if necessary.
For further detail of above, refer to “5.7 Main remote controller”.
(2) Actual measurement by external meter (locally supplied)

FTC has external input terminals for 2 ‘Electric energy meters’ and a ‘Heat meter’.
If two ‘Electric energy meters’ are connected, the 2 recorded values will be combined at the FTC and shown on the main remote controller.
(e.g. Meter 1 for H/P power line, Meter 2 for heater power line)
Refer to the [Signal inputs] in section “6. WIRING DIAGRAM” for more information on connectable electric energy meter and heat meter.
● Connectable electric energy meter and heat meter
▪ Pulse meter type Voltage free contact for 12VDC detection by FTC (TBI.3 1, 3 and 5 pin have a positive voltage.)
▪ Pulse duration Minimum ON time: 40 ms
Minimum OFF time: 100 ms
▪ Possible unit of pulse 0.1 pulse/kWh 1 pulse/kWh 10 pulse/kWh
100 pulse/kWh 1000 pulse/kWh
Those values can be set by the main remote controller. (Refer to the menu tree in "9-4. Main Settings Menu".)
OCH714C 38
2. Settings using the main remote controller
In this menu, all parameters required to record the consumed electrical energy and the delivered heat
energy which is displayed on the main remote controller can be set. The parameters are an electric
heater capacity, supply power of water pump and heat meter pulse.
Follow the procedure described in General Operation for the set up operation.
For Pump 1, *** can be also set besides this setting.

In the case *** is selected, the system acknowledges "factory fitted pump" is selected.
Energy monitor settings menu screen
<External input settings>
Demand control (IN4)
The selection of “OFF”, whilst a signal is being sent to IN4, forcefully stops all
the heat source operations and the selection of “Boiler” stops operations of
heat pump and electric heater and performs boiler operation.
Outdoor thermostat (IN5)
The selection of “Heater”, whilst a signal is being sent to IN5, performs only
External input settings menu screen
electric heater operation and the selection of “Boiler” performs boiler operation.
Demand control screen
Outdoor thermostat setting screen

<Running information>
This function shows current temperature and other data of main component parts
of both the indoor and outdoor units.
1. From the Service menu highlight Running information.

2. Press CONFIRM.
3. Press F3 and F4 buttons to set the Ref. address. *1
4. Use the function buttons to enter index code for the component to be viewed.
(See the Table 9.5.1 for component index codes.)
5. Press CONFIRM.
<Thermistor reading>
This function shows the current readings of thermistors located on the water and refrigerant circuit
Thermistor Description Thermistor Description

TH1A Zone1 room temperature TH7 Ambient (outdoor) temperature
TH1B Zone2 room temperature THW6 Zone1 flow temperature
TH2 Refrigerant return temperature THW7 Zone1 return temperature
THW1 Flow water temperature THW8 Zone2 flow temperature
THW2 Return water temperature THW9 Zone2 return temperature
THW5A DHW tank upper water temperature THW10 Mixing tank temperature
THW5B DHW tank lower water temperature THWB1 Boiler flow temperature
OCH714C 39
<Summary of settings>
This function shows the current installer/user entered settings.
Abbreviation Explanation Abbreviation Explanation
HWtemp DHW max. temperature Z2 mode Operation mode
HWdrop DHW temperature drop - HER (Heating room temperature)
HWtime DHW max. operation time - HE (Heating flow temperature)
NO HW DHW mode restriction - HCC (Heating compensation curve)
HWset DHW operation mode (Normal/Eco) - COR (—)
Ltemp Legionella hot water temperature - CO (Cooling flow temperature)
Lfreq Legionella operation Frequency Hroom 1 Heating target room temperature
Lstart Legionella mode start time Hroom 2 Heating target room temperature
Ltime Legionella max. operation time Hflow 1 Heating target flow temperature
Lkeep Duration of max. (Legionella) hot Hflow 2 Heating target flow temperature
water temperature
Z1 mode Operation mode Croom 1 Cooling target room temperature
- HER (Heating room temperature) Croom 2 Cooling target room temperature
- HE (Heating flow temperature) Cflow 1 Cooling target flow temperature
- HCC (Heating compensation curve) Cflow 2 Cooling target flow temperature
- COR (—) FSflow Freeze stat function flow temperature
- CO (Cooling flow temperature) FSout Freeze stat function ambient temperature
<Error history>
Error history allows the service engineer to view previous check codes, the unit
address and the date on which they occurred. Up to 16 check codes can be stored
in the history the most recent Error event is displayed at the top of the list.
1. From the service menu select Error history

2. Press CONFIRM.
Please see "10-4. Self-diagnosis and action" for check code diagnosis and actions.
To delete an Error history item;

1. From Error history screen press F4 button (Rubbish bin icon)
2. Then press F3 button (Yes).
<Password protection>
Password protection is available to prevent unauthorised access to the service
menu by untrained persons.
Resetting the password

If you forget the password you entered, or have to service a unit somebody else
installed, you can reset the password to the factory default of 0000.
1. From the main settings menu scroll down the functions until Service Menu is
highlighted.
2. Press CONFIRM.
3. You will be prompted to enter a password. Password input screen
4. Hold down buttons F3 and F4 together for 3 seconds
5. You will be asked if you wish to continue and reset the password to default set-
ting.
6. To reset press button F3.
7. The password is now reset to 0000.
<Manual reset>
Should you wish to restore the initial settings at any time you should use the man-
ual reset function. Please note this will reset ALL functions to the factory default
settings.
Password verify screen
OCH714C 40
Resetting the password
If you forget the password you entered, or have to service a unit somebody else
installed, you can reset the password to the factory default of 0000.
1. From the main settings menu scroll down the functions until Service Menu is
highlighted.
2. Press CONFIRM.
3. You will be prompted to enter a password.
4. Hold down buttons F3 and F4 together for 3 seconds.
5. You will be asked if you wish to continue and reset the password to default set-
ting.
6. To reset press button F3.
7. The password is now reset to 0000. Completion screen
<Manual reset>
Should you wish to restore the initial settings at any time you should use the man-
ual reset function. Please note this will reset ALL functions to the factory default
settings.
1. From the service menu use F1 and F2 buttons to scroll through list until Manual
Reset is highlighted.
2. Press CONFIRM.
3. The Manual reset screen is displayed.
4. Choose either Manual Reset for FTC or Main remote controller.
5. Press F3 button to confirm manual reset of chosen device.
<SD card>
The use of an SD memory card simplifies the main remote controller settings in the
field.
*Ecodan service tool (for use with PC tool) is necessary for the setting.
SD Main RC
1. From the SD card setting use F1 and F2 buttons to scroll through list until
“SD Main RC” is highlighted.
2. Press CONFIRM.
4. Use F1, F2 and F3 buttons to select a menu to write to the main remote controller.
5. Press CONFIRM to start downloading.
6. Wait for a few minutes until “Complete!” appears.
Main RC SD
1. From the SD card setting use F1 and F2 buttons to scroll through list until
Main RC SD is highlighted.
2. Press CONFIRM.
4. Use F1, F2 and F3 buttons to select a menu to write to the SD memory card.
5. Press CONFIRM to start uploading.
6. Wait for a few minutes until “Complete!” appears.
OCH714C 41
<Table 9.5.3>
Request
Request content Range Unit
code
103 Error history 1 (latest) Displays error history. ("– –" is displays if no history is present.) Code
104 Error history 2 (second to last) Displays error history. ("– –" is displays if no history is present.) —
105 Error history 3 (third to last) Displays error history. ("– –" is displays if no history is present.) —
154 Water circulation pump 1 - Accumulated operating time (after reset) 0 to 9999 10 hours
162 Indoor unit - DIP SW1 setting information Refer to detail contents described hereinafter. —
175 Indoor unit - Output signal information Refer to detail contents described hereinafter. —
176 Indoor unit - Input signal information Refer to detail contents described hereinafter. —
177 Mixing valve opening step 0 to 10 Step
190 Indoor unit - Software version 1st 4 digits Refer to Note below. —
191 Indoor unit - Software version last 4 digits Refer to Note below. —
200 Initialisation of Function Setting — —
340 Water circulation pump 1 - Accumulated operating time reset — —
504 Indoor unit - Zone1 room temp. (TH1A) −39 to 88 °C
505 Indoor unit - Ref. liquid temp. (TH2) −39 to 88 °C
506 Indoor unit - Return water temp. (THW2) −39 to 88 °C
507 Indoor unit - Zone2 room temp. (TH1B) −39 to 88 °C
508 Indoor unit - DHW tank lower water temp. (THW5B) −39 to 88 °C
509 Indoor unit - Zone1 flow water temp. (THW6) −39 to 88 °C
510 Indoor unit - Outside air temp. (TH7) −39 to 88 °C
511 Indoor unit - Flow water temp. (THW1) −39 to 88 °C
512 Indoor unit - Zone1 return water temp. (THW7) −39 to 88 °C
513 Indoor unit - Zone2 flow water temp. (THW8) −39 to 88 °C
514 Indoor unit - Zone2 return water temp. (THW9) −39 to 88 °C
515 Indoor unit - Boiler flow water temp. (THWB1) −40 to 140 °C
534 Indoor unit - DHW tank upper water temp. (THW5A) −39 to 88 °C
535 Indoor unit - Mixing tank water temp. (THW10) −40 to 140 °C
540 Flow rate of the primary circuit 0 to 100 L/min
Displays postponement code.
550 Indoor unit - Error postponement history 1 (latest) —
("– –" is displays if no postponement code is present.)
551 Indoor unit - Operation control at time of error 0 Standard, 1 Heater, 2 Boiler —
Indoor unit - Operation mode at time of error 0: OFF, 1: DHW, 2: Heating, 3: Cooling, 4: Legionella preven-
552 —
tion, 5: Freeze protection, 6: Operation stop, 7: Defrost
553 Indoor unit - Output signal information at time of error Refer to detail contents described hereinafter. —
554 Indoor unit - Input signal information at time of error Refer to detail contents described hereinafter. —
555 Indoor unit - Zone1 room temp. (TH1A) at time of error −39 to 88 °C
556 Indoor unit - Zone2 room temp. (TH1B) at time of error −39 to 88 °C
557 Indoor unit - Ref. liquid temp. (TH2) at time of error −39 to 88 °C
558 Indoor unit - Flow water temp. (THW1) at time of error −39 to 88 °C
559 Indoor unit - Return water temp. (THW2) at time of error −39 to 88 °C
560 Indoor unit - DHW tank water temp. (THW5) at time of error −39 to 88 °C
561 Indoor unit - Zone1 flow water temp. (THW6) at time of error −39 to 88 °C
562 Indoor unit - Zone1 return water temp. (THW7) at time of error −39 to 88 °C
563 Indoor unit - Zone2 flow water temp. (THW8) at time of error −39 to 88 °C
564 Indoor unit - Zone2 return water temp. (THW9) at time of error −39 to 88 °C
565 Indoor unit - Boiler flow water temp. (THWB1) at time of error −40 to 140 °C
Indoor unit - Failure (P1/P2/L5/L8/Ld) thermistor 0: Failure thermistor is none, 1: TH1A, 2: TH2, 3: THW1, 4:
567 THW2, 5: THWB1, 6: THW5B, 8: TH1B, A: THW6, B: THW7, —
C: THW8, D: THW9
568 Mixing valve opening step at time of error 0 to 10 Step
Operated Flow switch at time of failure (L9) 0: No operated flow switch, 1: Flow switch 1, 2: Flow switch 2,
569 —
3: Flow switch 3
571 Flow rate at time of error 0 to 100 L/min
Note:
Refer to outdoor unit service manual for request code 0 to 102, 106 to 149.
Request codes 103 to 105 indicate error histories of both indoor and outdoor units.
As only 4 digits can be displayed at one time, the software version number is displayed in two halves.
Enter code 190 to see the first 4 digits and code 191 to see the last 4 digits.
For example software version No. 5.01 A000, when code 190 is entered 0501 is displayed, when code 191 is entered A000 is displayed.
Request code 200 resets all Function Setting to the factory default settings.
OCH714C 42
Indoor unit switch setting display (Request code: 162 to 166)
0: OFF 1: ON 0: OFF 1: ON
SW1, SW2, SW3, SW4, SW5 SW1, SW2, SW3, SW4, SW5
Display Display
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
0 0 0 0 0 0 0 0 00 00 0 0 0 0 0 0 1 0 00 40
1 0 0 0 0 0 0 0 00 01 1 0 0 0 0 0 1 0 00 41
0 1 0 0 0 0 0 0 00 02 0 1 0 0 0 0 1 0 00 42
1 1 0 0 0 0 0 0 00 03 1 1 0 0 0 0 1 0 00 43
0 0 1 0 0 0 0 0 00 04 0 0 1 0 0 0 1 0 00 44
1 0 1 0 0 0 0 0 00 05 1 0 1 0 0 0 1 0 00 45
0 1 1 0 0 0 0 0 00 06 0 1 1 0 0 0 1 0 00 46
1 1 1 0 0 0 0 0 00 07 1 1 1 0 0 0 1 0 00 47
0 0 0 1 0 0 0 0 00 08 0 0 0 1 0 0 1 0 00 48
1 0 0 1 0 0 0 0 00 09 1 0 0 1 0 0 1 0 00 49
0 1 0 1 0 0 0 0 00 0A 0 1 0 1 0 0 1 0 00 4A
1 1 0 1 0 0 0 0 00 0B 1 1 0 1 0 0 1 0 00 4B
0 0 1 1 0 0 0 0 00 0C 0 0 1 1 0 0 1 0 00 4C
1 0 1 1 0 0 0 0 00 0D 1 0 1 1 0 0 1 0 00 4D
0 1 1 1 0 0 0 0 00 0E 0 1 1 1 0 0 1 0 00 4E
1 1 1 1 0 0 0 0 00 0F 1 1 1 1 0 0 1 0 00 4F
0 0 0 0 1 0 0 0 00 10 0 0 0 0 1 0 1 0 00 50
1 0 0 0 1 0 0 0 00 11 1 0 0 0 1 0 1 0 00 51
0 1 0 0 1 0 0 0 00 12 0 1 0 0 1 0 1 0 00 52
1 1 0 0 1 0 0 0 00 13 1 1 0 0 1 0 1 0 00 53
0 0 1 0 1 0 0 0 00 14 0 0 1 0 1 0 1 0 00 54
1 0 1 0 1 0 0 0 00 15 1 0 1 0 1 0 1 0 00 55
0 1 1 0 1 0 0 0 00 16 0 1 1 0 1 0 1 0 00 56
1 1 1 0 1 0 0 0 00 17 1 1 1 0 1 0 1 0 00 57
0 0 0 1 1 0 0 0 00 18 0 0 0 1 1 0 1 0 00 58
1 0 0 1 1 0 0 0 00 19 1 0 0 1 1 0 1 0 00 59
0 1 0 1 1 0 0 0 00 1A 0 1 0 1 1 0 1 0 00 5A
1 1 0 1 1 0 0 0 00 1B 1 1 0 1 1 0 1 0 00 5B
0 0 1 1 1 0 0 0 00 1C 0 0 1 1 1 0 1 0 00 5C
1 0 1 1 1 0 0 0 00 1D 1 0 1 1 1 0 1 0 00 5D
0 1 1 1 1 0 0 0 00 1E 0 1 1 1 1 0 1 0 00 5E
1 1 1 1 1 0 0 0 00 1F 1 1 1 1 1 0 1 0 00 5F
0 0 0 0 0 1 0 0 00 20 0 0 0 0 0 1 1 0 00 60
1 0 0 0 0 1 0 0 00 21 1 0 0 0 0 1 1 0 00 61
0 1 0 0 0 1 0 0 00 22 0 1 0 0 0 1 1 0 00 62
1 1 0 0 0 1 0 0 00 23 1 1 0 0 0 1 1 0 00 63
0 0 1 0 0 1 0 0 00 24 0 0 1 0 0 1 1 0 00 64
1 0 1 0 0 1 0 0 00 25 1 0 1 0 0 1 1 0 00 65
0 1 1 0 0 1 0 0 00 26 0 1 1 0 0 1 1 0 00 66
1 1 1 0 0 1 0 0 00 27 1 1 1 0 0 1 1 0 00 67
0 0 0 1 0 1 0 0 00 28 0 0 0 1 0 1 1 0 00 68
1 0 0 1 0 1 0 0 00 29 1 0 0 1 0 1 1 0 00 69
0 1 0 1 0 1 0 0 00 2A 0 1 0 1 0 1 1 0 00 6A
1 1 0 1 0 1 0 0 00 2B 1 1 0 1 0 1 1 0 00 6B
0 0 1 1 0 1 0 0 00 2C 0 0 1 1 0 1 1 0 00 6C
1 0 1 1 0 1 0 0 00 2D 1 0 1 1 0 1 1 0 00 6D
0 1 1 1 0 1 0 0 00 2E 0 1 1 1 0 1 1 0 00 6E
1 1 1 1 0 1 0 0 00 2F 1 1 1 1 0 1 1 0 00 6F
0 0 0 0 1 1 0 0 00 30 0 0 0 0 1 1 1 0 00 70
1 0 0 0 1 1 0 0 00 31 1 0 0 0 1 1 1 0 00 71
0 1 0 0 1 1 0 0 00 32 0 1 0 0 1 1 1 0 00 72
1 1 0 0 1 1 0 0 00 33 1 1 0 0 1 1 1 0 00 73
0 0 1 0 1 1 0 0 00 34 0 0 1 0 1 1 1 0 00 74
1 0 1 0 1 1 0 0 00 35 1 0 1 0 1 1 1 0 00 75
0 1 1 0 1 1 0 0 00 36 0 1 1 0 1 1 1 0 00 76
1 1 1 0 1 1 0 0 00 37 1 1 1 0 1 1 1 0 00 77
0 0 0 1 1 1 0 0 00 38 0 0 0 1 1 1 1 0 00 78
1 0 0 1 1 1 0 0 00 39 1 0 0 1 1 1 1 0 00 79
0 1 0 1 1 1 0 0 00 3A 0 1 0 1 1 1 1 0 00 7A
1 1 0 1 1 1 0 0 00 3B 1 1 0 1 1 1 1 0 00 7B
0 0 1 1 1 1 0 0 00 3C 0 0 1 1 1 1 1 0 00 7C
1 0 1 1 1 1 0 0 00 3D 1 0 1 1 1 1 1 0 00 7D
0 1 1 1 1 1 0 0 00 3E 0 1 1 1 1 1 1 0 00 7E
1 1 1 1 1 1 0 0 00 3F 1 1 1 1 1 1 1 0 00 7F
OCH714C 43
Indoor unit switch setting display (Request code: 162 to 166)
SW1, SW2, SW3, SW4, SW5 SW1, SW2, SW3, SW4, SW5
Display Display
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
0 0 0 0 0 0 0 1 00 80 0 0 0 0 0 0 1 1 00 C0
1 0 0 0 0 0 0 1 00 81 1 0 0 0 0 0 1 1 00 C1
0 1 0 0 0 0 0 1 00 82 0 1 0 0 0 0 1 1 00 C2
1 1 0 0 0 0 0 1 00 83 1 1 0 0 0 0 1 1 00 C3
0 0 1 0 0 0 0 1 00 84 0 0 1 0 0 0 1 1 00 C4
1 0 1 0 0 0 0 1 00 85 1 0 1 0 0 0 1 1 00 C5
0 1 1 0 0 0 0 1 00 86 0 1 1 0 0 0 1 1 00 C6
1 1 1 0 0 0 0 1 00 87 1 1 1 0 0 0 1 1 00 C7
0 0 0 1 0 0 0 1 00 88 0 0 0 1 0 0 1 1 00 C8
1 0 0 1 0 0 0 1 00 89 1 0 0 1 0 0 1 1 00 C9
0 1 0 1 0 0 0 1 00 8A 0 1 0 1 0 0 1 1 00 CA
1 1 0 1 0 0 0 1 00 8B 1 1 0 1 0 0 1 1 00 CB
0 0 1 1 0 0 0 1 00 8C 0 0 1 1 0 0 1 1 00 CC
1 0 1 1 0 0 0 1 00 8D 1 0 1 1 0 0 1 1 00 CD
0 1 1 1 0 0 0 1 00 8E 0 1 1 1 0 0 1 1 00 CE
1 1 1 1 0 0 0 1 00 8F 1 1 1 1 0 0 1 1 00 CF
0 0 0 0 1 0 0 1 00 90 0 0 0 0 1 0 1 1 00 D0
1 0 0 0 1 0 0 1 00 91 1 0 0 0 1 0 1 1 00 D1
0 1 0 0 1 0 0 1 00 92 0 1 0 0 1 0 1 1 00 D2
1 1 0 0 1 0 0 1 00 93 1 1 0 0 1 0 1 1 00 D3
0 0 1 0 1 0 0 1 00 94 0 0 1 0 1 0 1 1 00 D4
1 0 1 0 1 0 0 1 00 95 1 0 1 0 1 0 1 1 00 D5
0 1 1 0 1 0 0 1 00 96 0 1 1 0 1 0 1 1 00 D6
1 1 1 0 1 0 0 1 00 97 1 1 1 0 1 0 1 1 00 D7
0 0 0 1 1 0 0 1 00 98 0 0 0 1 1 0 1 1 00 D8
1 0 0 1 1 0 0 1 00 99 1 0 0 1 1 0 1 1 00 D9
0 1 0 1 1 0 0 1 00 9A 0 1 0 1 1 0 1 1 00 DA
1 1 0 1 1 0 0 1 00 9B 1 1 0 1 1 0 1 1 00 DB
0 0 1 1 1 0 0 1 00 9C 0 0 1 1 1 0 1 1 00 DC
1 0 1 1 1 0 0 1 00 9D 1 0 1 1 1 0 1 1 00 DD
0 1 1 1 1 0 0 1 00 9E 0 1 1 1 1 0 1 1 00 DE
1 1 1 1 1 0 0 1 00 9F 1 1 1 1 1 0 1 1 00 DF
0 0 0 0 0 1 0 1 00 A0 0 0 0 0 0 1 1 1 00 E0
1 0 0 0 0 1 0 1 00 A1 1 0 0 0 0 1 1 1 00 E1
0 1 0 0 0 1 0 1 00 A2 0 1 0 0 0 1 1 1 00 E2
1 1 0 0 0 1 0 1 00 A3 1 1 0 0 0 1 1 1 00 E3
0 0 1 0 0 1 0 1 00 A4 0 0 1 0 0 1 1 1 00 E4
1 0 1 0 0 1 0 1 00 A5 1 0 1 0 0 1 1 1 00 E5
0 1 1 0 0 1 0 1 00 A6 0 1 1 0 0 1 1 1 00 E6
1 1 1 0 0 1 0 1 00 A7 1 1 1 0 0 1 1 1 00 E7
0 0 0 1 0 1 0 1 00 A8 0 0 0 1 0 1 1 1 00 E8
1 0 0 1 0 1 0 1 00 A9 1 0 0 1 0 1 1 1 00 E9
0 1 0 1 0 1 0 1 00 AA 0 1 0 1 0 1 1 1 00 EA
1 1 0 1 0 1 0 1 00 AB 1 1 0 1 0 1 1 1 00 EB
0 0 1 1 0 1 0 1 00 AC 0 0 1 1 0 1 1 1 00 EC
1 0 1 1 0 1 0 1 00 AD 1 0 1 1 0 1 1 1 00 ED
0 1 1 1 0 1 0 1 00 AE 0 1 1 1 0 1 1 1 00 EE
1 1 1 1 0 1 0 1 00 AF 1 1 1 1 0 1 1 1 00 EF
0 0 0 0 1 1 0 1 00 B0 0 0 0 0 1 1 1 1 00 F0
1 0 0 0 1 1 0 1 00 B1 1 0 0 0 1 1 1 1 00 F1
0 1 0 0 1 1 0 1 00 B2 0 1 0 0 1 1 1 1 00 F2
1 1 0 0 1 1 0 1 00 B3 1 1 0 0 1 1 1 1 00 F3
0 0 1 0 1 1 0 1 00 B4 0 0 1 0 1 1 1 1 00 F4
1 0 1 0 1 1 0 1 00 B5 1 0 1 0 1 1 1 1 00 F5
0 1 1 0 1 1 0 1 00 B6 0 1 1 0 1 1 1 1 00 F6
1 1 1 0 1 1 0 1 00 B7 1 1 1 0 1 1 1 1 00 F7
0 0 0 1 1 1 0 1 00 B8 0 0 0 1 1 1 1 1 00 F8
1 0 0 1 1 1 0 1 00 B9 1 0 0 1 1 1 1 1 00 F9
0 1 0 1 1 1 0 1 00 BA 0 1 0 1 1 1 1 1 00 FA
1 1 0 1 1 1 0 1 00 BB 1 1 0 1 1 1 1 1 00 FB
0 0 1 1 1 1 0 1 00 BC 0 0 1 1 1 1 1 1 00 FC
1 0 1 1 1 1 0 1 00 BD 1 0 1 1 1 1 1 1 00 FD
0 1 1 1 1 1 0 1 00 BE 0 1 1 1 1 1 1 1 00 FE
1 1 1 1 1 1 0 1 00 BF 1 1 1 1 1 1 1 1 00 FF
OCH714C 44
Output signal display (Request code: 175/553)
Please refer to Table 2 on relevant wiring diagram whilst using the following.
OUT OUT
Display Display
1 2 3 4 5A 5B 6 7 1 2 3 4 5A 5B 6 7
0 0 0 0 0 0 0 0 xx 00 0 0 0 0 0 0 1 0 xx 40
1 0 0 0 0 0 0 0 xx 01 1 0 0 0 0 0 1 0 xx 41
0 1 0 0 0 0 0 0 xx 02 0 1 0 0 0 0 1 0 xx 42
1 1 0 0 0 0 0 0 xx 03 1 1 0 0 0 0 1 0 xx 43
0 0 1 0 0 0 0 0 xx 04 0 0 1 0 0 0 1 0 xx 44
1 0 1 0 0 0 0 0 xx 05 1 0 1 0 0 0 1 0 xx 45
0 1 1 0 0 0 0 0 xx 06 0 1 1 0 0 0 1 0 xx 46
1 1 1 0 0 0 0 0 xx 07 1 1 1 0 0 0 1 0 xx 47
0 0 0 1 0 0 0 0 xx 08 0 0 0 1 0 0 1 0 xx 48
1 0 0 1 0 0 0 0 xx 09 1 0 0 1 0 0 1 0 xx 49
0 1 0 1 0 0 0 0 xx 0A 0 1 0 1 0 0 1 0 xx 4A
1 1 0 1 0 0 0 0 xx 0B 1 1 0 1 0 0 1 0 xx 4B
0 0 1 1 0 0 0 0 xx 0C 0 0 1 1 0 0 1 0 xx 4C
1 0 1 1 0 0 0 0 xx 0D 1 0 1 1 0 0 1 0 xx 4D
0 1 1 1 0 0 0 0 xx 0E 0 1 1 1 0 0 1 0 xx 4E
1 1 1 1 0 0 0 0 xx 0F 1 1 1 1 0 0 1 0 xx 4F
0 0 0 0 1 0 0 0 xx 10 0 0 0 0 1 0 1 0 xx 50
1 0 0 0 1 0 0 0 xx 11 1 0 0 0 1 0 1 0 xx 51
0 1 0 0 1 0 0 0 xx 12 0 1 0 0 1 0 1 0 xx 52
1 1 0 0 1 0 0 0 xx 13 1 1 0 0 1 0 1 0 xx 53
0 0 1 0 1 0 0 0 xx 14 0 0 1 0 1 0 1 0 xx 54
1 0 1 0 1 0 0 0 xx 15 1 0 1 0 1 0 1 0 xx 55
0 1 1 0 1 0 0 0 xx 16 0 1 1 0 1 0 1 0 xx 56
1 1 1 0 1 0 0 0 xx 17 1 1 1 0 1 0 1 0 xx 57
0 0 0 1 1 0 0 0 xx 18 0 0 0 1 1 0 1 0 xx 58
1 0 0 1 1 0 0 0 xx 19 1 0 0 1 1 0 1 0 xx 59
0 1 0 1 1 0 0 0 xx 1A 0 1 0 1 1 0 1 0 xx 5A
1 1 0 1 1 0 0 0 xx 1B 1 1 0 1 1 0 1 0 xx 5B
0 0 1 1 1 0 0 0 xx 1C 0 0 1 1 1 0 1 0 xx 5C
1 0 1 1 1 0 0 0 xx 1D 1 0 1 1 1 0 1 0 xx 5D
0 1 1 1 1 0 0 0 xx 1E 0 1 1 1 1 0 1 0 xx 5E
1 1 1 1 1 0 0 0 xx 1F 1 1 1 1 1 0 1 0 xx 5F
0 0 0 0 0 1 0 0 xx 20 0 0 0 0 0 1 1 0 xx 60
1 0 0 0 0 1 0 0 xx 21 1 0 0 0 0 1 1 0 xx 61
0 1 0 0 0 1 0 0 xx 22 0 1 0 0 0 1 1 0 xx 62
1 1 0 0 0 1 0 0 xx 23 1 1 0 0 0 1 1 0 xx 63
0 0 1 0 0 1 0 0 xx 24 0 0 1 0 0 1 1 0 xx 64
1 0 1 0 0 1 0 0 xx 25 1 0 1 0 0 1 1 0 xx 65
0 1 1 0 0 1 0 0 xx 26 0 1 1 0 0 1 1 0 xx 66
1 1 1 0 0 1 0 0 xx 27 1 1 1 0 0 1 1 0 xx 67
0 0 0 1 0 1 0 0 xx 28 0 0 0 1 0 1 1 0 xx 68
1 0 0 1 0 1 0 0 xx 29 1 0 0 1 0 1 1 0 xx 69
0 1 0 1 0 1 0 0 xx 2A 0 1 0 1 0 1 1 0 xx 6A
1 1 0 1 0 1 0 0 xx 2B 1 1 0 1 0 1 1 0 xx 6B
0 0 1 1 0 1 0 0 xx 2C 0 0 1 1 0 1 1 0 xx 6C
1 0 1 1 0 1 0 0 xx 2D 1 0 1 1 0 1 1 0 xx 6D
0 1 1 1 0 1 0 0 xx 2E 0 1 1 1 0 1 1 0 xx 6E
1 1 1 1 0 1 0 0 xx 2F 1 1 1 1 0 1 1 0 xx 6F
0 0 0 0 1 1 0 0 xx 30 0 0 0 0 1 1 1 0 xx 70
1 0 0 0 1 1 0 0 xx 31 1 0 0 0 1 1 1 0 xx 71
0 1 0 0 1 1 0 0 xx 32 0 1 0 0 1 1 1 0 xx 72
1 1 0 0 1 1 0 0 xx 33 1 1 0 0 1 1 1 0 xx 73
0 0 1 0 1 1 0 0 xx 34 0 0 1 0 1 1 1 0 xx 74
1 0 1 0 1 1 0 0 xx 35 1 0 1 0 1 1 1 0 xx 75
0 1 1 0 1 1 0 0 xx 36 0 1 1 0 1 1 1 0 xx 76
1 1 1 0 1 1 0 0 xx 37 1 1 1 0 1 1 1 0 xx 77
0 0 0 1 1 1 0 0 xx 38 0 0 0 1 1 1 1 0 xx 78
1 0 0 1 1 1 0 0 xx 39 1 0 0 1 1 1 1 0 xx 79
0 1 0 1 1 1 0 0 xx 3A 0 1 0 1 1 1 1 0 xx 7A
1 1 0 1 1 1 0 0 xx 3B 1 1 0 1 1 1 1 0 xx 7B
0 0 1 1 1 1 0 0 xx 3C 0 0 1 1 1 1 1 0 xx 7C
1 0 1 1 1 1 0 0 xx 3D 1 0 1 1 1 1 1 0 xx 7D
0 1 1 1 1 1 0 0 xx 3E 0 1 1 1 1 1 1 0 xx 7E
1 1 1 1 1 1 0 0 xx 3F 1 1 1 1 1 1 1 0 xx 7F
OCH714C 45
Output signal display (Request code: 175/553)
OUT OUT
Display Display
1 2 3 4 5A 5B 6 7 1 2 3 4 5A 5B 6 7
0 0 0 0 0 0 0 1 xx 80 0 0 0 0 0 0 1 1 xx C0
1 0 0 0 0 0 0 1 xx 81 1 0 0 0 0 0 1 1 xx C1
0 1 0 0 0 0 0 1 xx 82 0 1 0 0 0 0 1 1 xx C2
1 1 0 0 0 0 0 1 xx 83 1 1 0 0 0 0 1 1 xx C3
0 0 1 0 0 0 0 1 xx 84 0 0 1 0 0 0 1 1 xx C4
1 0 1 0 0 0 0 1 xx 85 1 0 1 0 0 0 1 1 xx C5
0 1 1 0 0 0 0 1 xx 86 0 1 1 0 0 0 1 1 xx C6
1 1 1 0 0 0 0 1 xx 87 1 1 1 0 0 0 1 1 xx C7
0 0 0 1 0 0 0 1 xx 88 0 0 0 1 0 0 1 1 xx C8
1 0 0 1 0 0 0 1 xx 89 1 0 0 1 0 0 1 1 xx C9
0 1 0 1 0 0 0 1 xx 8A 0 1 0 1 0 0 1 1 xx CA
1 1 0 1 0 0 0 1 xx 8B 1 1 0 1 0 0 1 1 xx CB
0 0 1 1 0 0 0 1 xx 8C 0 0 1 1 0 0 1 1 xx CC
1 0 1 1 0 0 0 1 xx 8D 1 0 1 1 0 0 1 1 xx CD
0 1 1 1 0 0 0 1 xx 8E 0 1 1 1 0 0 1 1 xx CE
1 1 1 1 0 0 0 1 xx 8F 1 1 1 1 0 0 1 1 xx CF
0 0 0 0 1 0 0 1 xx 90 0 0 0 0 1 0 1 1 xx D0
1 0 0 0 1 0 0 1 xx 91 1 0 0 0 1 0 1 1 xx D1
0 1 0 0 1 0 0 1 xx 92 0 1 0 0 1 0 1 1 xx D2
1 1 0 0 1 0 0 1 xx 93 1 1 0 0 1 0 1 1 xx D3
0 0 1 0 1 0 0 1 xx 94 0 0 1 0 1 0 1 1 xx D4
1 0 1 0 1 0 0 1 xx 95 1 0 1 0 1 0 1 1 xx D5
0 1 1 0 1 0 0 1 xx 96 0 1 1 0 1 0 1 1 xx D6
1 1 1 0 1 0 0 1 xx 97 1 1 1 0 1 0 1 1 xx D7
0 0 0 1 1 0 0 1 xx 98 0 0 0 1 1 0 1 1 xx D8
1 0 0 1 1 0 0 1 xx 99 1 0 0 1 1 0 1 1 xx D9
0 1 0 1 1 0 0 1 xx 9A 0 1 0 1 1 0 1 1 xx DA
1 1 0 1 1 0 0 1 xx 9B 1 1 0 1 1 0 1 1 xx DB
0 0 1 1 1 0 0 1 xx 9C 0 0 1 1 1 0 1 1 xx DC
1 0 1 1 1 0 0 1 xx 9D 1 0 1 1 1 0 1 1 xx DD
0 1 1 1 1 0 0 1 xx 9E 0 1 1 1 1 0 1 1 xx DE
1 1 1 1 1 0 0 1 xx 9F 1 1 1 1 1 0 1 1 xx DF
0 0 0 0 0 1 0 1 xx A0 0 0 0 0 0 1 1 1 xx E0
1 0 0 0 0 1 0 1 xx A1 1 0 0 0 0 1 1 1 xx E1
0 1 0 0 0 1 0 1 xx A2 0 1 0 0 0 1 1 1 xx E2
1 1 0 0 0 1 0 1 xx A3 1 1 0 0 0 1 1 1 xx E3
0 0 1 0 0 1 0 1 xx A4 0 0 1 0 0 1 1 1 xx E4
1 0 1 0 0 1 0 1 xx A5 1 0 1 0 0 1 1 1 xx E5
0 1 1 0 0 1 0 1 xx A6 0 1 1 0 0 1 1 1 xx E6
1 1 1 0 0 1 0 1 xx A7 1 1 1 0 0 1 1 1 xx E7
0 0 0 1 0 1 0 1 xx A8 0 0 0 1 0 1 1 1 xx E8
1 0 0 1 0 1 0 1 xx A9 1 0 0 1 0 1 1 1 xx E9
0 1 0 1 0 1 0 1 xx AA 0 1 0 1 0 1 1 1 xx EA
1 1 0 1 0 1 0 1 xx AB 1 1 0 1 0 1 1 1 xx EB
0 0 1 1 0 1 0 1 xx AC 0 0 1 1 0 1 1 1 xx EC
1 0 1 1 0 1 0 1 xx AD 1 0 1 1 0 1 1 1 xx ED
0 1 1 1 0 1 0 1 xx AE 0 1 1 1 0 1 1 1 xx EE
1 1 1 1 0 1 0 1 xx AF 1 1 1 1 0 1 1 1 xx EF
0 0 0 0 1 1 0 1 xx B0 0 0 0 0 1 1 1 1 xx F0
1 0 0 0 1 1 0 1 xx B1 1 0 0 0 1 1 1 1 xx F1
0 1 0 0 1 1 0 1 xx B2 0 1 0 0 1 1 1 1 xx F2
1 1 0 0 1 1 0 1 xx B3 1 1 0 0 1 1 1 1 xx F3
0 0 1 0 1 1 0 1 xx B4 0 0 1 0 1 1 1 1 xx F4
1 0 1 0 1 1 0 1 xx B5 1 0 1 0 1 1 1 1 xx F5
0 1 1 0 1 1 0 1 xx B6 0 1 1 0 1 1 1 1 xx F6
1 1 1 0 1 1 0 1 xx B7 1 1 1 0 1 1 1 1 xx F7
0 0 0 1 1 1 0 1 xx B8 0 0 0 1 1 1 1 1 xx F8
1 0 0 1 1 1 0 1 xx B9 1 0 0 1 1 1 1 1 xx F9
0 1 0 1 1 1 0 1 xx BA 0 1 0 1 1 1 1 1 xx FA
1 1 0 1 1 1 0 1 xx BB 1 1 0 1 1 1 1 1 xx FB
0 0 1 1 1 1 0 1 xx BC 0 0 1 1 1 1 1 1 xx FC
1 0 1 1 1 1 0 1 xx BD 1 0 1 1 1 1 1 1 xx FD
0 1 1 1 1 1 0 1 xx BE 0 1 1 1 1 1 1 1 xx FE
1 1 1 1 1 1 0 1 xx BF 1 1 1 1 1 1 1 1 xx FF
OCH714C 46
0: OFF 1: ON
Output signal display (Request code: 175/553) OUT
Display
8 9 10 11 12 13 14 15
Please refer to Table 2 on relevant wiring diagram whilst using the following. 0 0 0 0 0 0 1 0 40 xx
1 0 0 0 0 0 1 0 41 xx
0: OFF 1: ON
0 1 0 0 0 0 1 0 42 xx
OUT 1 1 0 0 0 0 1 0 43 xx
Display
8* 9 10 11 12 13 14 15 0 0 1 0 0 0 1 0 44 xx
0 0 0 0 0 0 0 0 00 xx 1 0 1 0 0 0 1 0 45 xx
1 0 0 0 0 0 0 0 01 xx 0 1 1 0 0 0 1 0 46 xx
0 1 0 0 0 0 0 0 02 xx 1 1 1 0 0 0 1 0 47 xx
1 1 0 0 0 0 0 0 03 xx 0 0 0 1 0 0 1 0 48 xx
0 0 1 0 0 0 0 0 04 xx 1 0 0 1 0 0 1 0 49 xx
1 0 1 0 0 0 0 0 05 xx 0 1 0 1 0 0 1 0 4A xx
0 1 1 0 0 0 0 0 06 xx 1 1 0 1 0 0 1 0 4B xx
1 1 1 0 0 0 0 0 07 xx 0 0 1 1 0 0 1 0 4C xx
0 0 0 1 0 0 0 0 08 xx 1 0 1 1 0 0 1 0 4D xx
1 0 0 1 0 0 0 0 09 xx 0 1 1 1 0 0 1 0 4E xx
0 1 0 1 0 0 0 0 0A xx 1 1 1 1 0 0 1 0 4F xx
1 1 0 1 0 0 0 0 0B xx 0 0 0 0 1 0 1 0 50 xx
0 0 1 1 0 0 0 0 0C xx 1 0 0 0 1 0 1 0 51 xx
1 0 1 1 0 0 0 0 0D xx 0 1 0 0 1 0 1 0 52 xx
0 1 1 1 0 0 0 0 0E xx 1 1 0 0 1 0 1 0 53 xx
1 1 1 1 0 0 0 0 0F xx 0 0 1 0 1 0 1 0 54 xx
0 0 0 0 1 0 0 0 10 xx 1 0 1 0 1 0 1 0 55 xx
1 0 0 0 1 0 0 0 11 xx 0 1 1 0 1 0 1 0 56 xx
0 1 0 0 1 0 0 0 12 xx 1 1 1 0 1 0 1 0 57 xx
1 1 0 0 1 0 0 0 13 xx 0 0 0 1 1 0 1 0 58 xx
0 0 1 0 1 0 0 0 14 xx 1 0 0 1 1 0 1 0 59 xx
1 0 1 0 1 0 0 0 15 xx 0 1 0 1 1 0 1 0 5A xx
0 1 1 0 1 0 0 0 16 xx 1 1 0 1 1 0 1 0 5B xx
1 1 1 0 1 0 0 0 17 xx 0 0 1 1 1 0 1 0 5C xx
0 0 0 1 1 0 0 0 18 xx 1 0 1 1 1 0 1 0 5D xx
1 0 0 1 1 0 0 0 19 xx 0 1 1 1 1 0 1 0 5E xx
0 1 0 1 1 0 0 0 1A xx 1 1 1 1 1 0 1 0 5F xx
1 1 0 1 1 0 0 0 1B xx 0 0 0 0 0 1 1 0 60 xx
0 0 1 1 1 0 0 0 1C xx 1 0 0 0 0 1 1 0 61 xx
1 0 1 1 1 0 0 0 1D xx 0 1 0 0 0 1 1 0 62 xx
0 1 1 1 1 0 0 0 1E xx 1 1 0 0 0 1 1 0 63 xx
1 1 1 1 1 0 0 0 1F xx 0 0 1 0 0 1 1 0 64 xx
0 0 0 0 0 1 0 0 20 xx 1 0 1 0 0 1 1 0 65 xx
1 0 0 0 0 1 0 0 21 xx 0 1 1 0 0 1 1 0 66 xx
0 1 0 0 0 1 0 0 22 xx 1 1 1 0 0 1 1 0 67 xx
1 1 0 0 0 1 0 0 23 xx 0 0 0 1 0 1 1 0 68 xx
0 0 1 0 0 1 0 0 24 xx 1 0 0 1 0 1 1 0 69 xx
1 0 1 0 0 1 0 0 25 xx 0 1 0 1 0 1 1 0 6A xx
0 1 1 0 0 1 0 0 26 xx 1 1 0 1 0 1 1 0 6B xx
1 1 1 0 0 1 0 0 27 xx 0 0 1 1 0 1 1 0 6C xx
0 0 0 1 0 1 0 0 28 xx 1 0 1 1 0 1 1 0 6D xx
1 0 0 1 0 1 0 0 29 xx 0 1 1 1 0 1 1 0 6E xx
0 1 0 1 0 1 0 0 2A xx 1 1 1 1 0 1 1 0 6F xx
1 1 0 1 0 1 0 0 2B xx 0 0 0 0 1 1 1 0 70 xx
0 0 1 1 0 1 0 0 2C xx 1 0 0 0 1 1 1 0 71 xx
1 0 1 1 0 1 0 0 2D xx 0 1 0 0 1 1 1 0 72 xx
0 1 1 1 0 1 0 0 2E xx 1 1 0 0 1 1 1 0 73 xx
1 1 1 1 0 1 0 0 2F xx 0 0 1 0 1 1 1 0 74 xx
0 0 0 0 1 1 0 0 30 xx 1 0 1 0 1 1 1 0 75 xx
1 0 0 0 1 1 0 0 31 xx 0 1 1 0 1 1 1 0 76 xx
0 1 0 0 1 1 0 0 32 xx 1 1 1 0 1 1 1 0 77 xx
1 1 0 0 1 1 0 0 33 xx 0 0 0 1 1 1 1 0 78 xx
0 0 1 0 1 1 0 0 34 xx 1 0 0 1 1 1 1 0 79 xx
1 0 1 0 1 1 0 0 35 xx 0 1 0 1 1 1 1 0 7A xx
0 1 1 0 1 1 0 0 36 xx 1 1 0 1 1 1 1 0 7B xx
1 1 1 0 1 1 0 0 37 xx 0 0 1 1 1 1 1 0 7C xx
0 0 0 1 1 1 0 0 38 xx 1 0 1 1 1 1 1 0 7D xx
1 0 0 1 1 1 0 0 39 xx 0 1 1 1 1 1 1 0 7E xx
0 1 0 1 1 1 0 0 3A xx 1 1 1 1 1 1 1 0 7F xx
1 1 0 1 1 1 0 0 3B xx
0 0 1 1 1 1 0 0 3C xx Mixing valve state
1 0 1 1 1 1 0 0 3D xx OUT
Mixing valve state
0 1 1 1 1 1 0 0 3E xx 5A 5B
1 1 1 1 1 1 0 0 3F xx 0 0 Stop
0 1 Stop
* Displayed only when the request code is 553.
1 0 Open
1 1 Close
OCH714C 47
Input signal display (Request code: 176/554)
0: OFF (open) 1: ON (short) 0: OFF (open) 1: ON (short)

IN IN
Display Display
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
0 0 0 0 0 0 0 0 00 00 0 0 0 0 0 0 1 0 00 40
1 0 0 0 0 0 0 0 00 01 1 0 0 0 0 0 1 0 00 41
0 1 0 0 0 0 0 0 00 02 0 1 0 0 0 0 1 0 00 42
1 1 0 0 0 0 0 0 00 03 1 1 0 0 0 0 1 0 00 43
0 0 1 0 0 0 0 0 00 04 0 0 1 0 0 0 1 0 00 44
1 0 1 0 0 0 0 0 00 05 1 0 1 0 0 0 1 0 00 45
0 1 1 0 0 0 0 0 00 06 0 1 1 0 0 0 1 0 00 46
1 1 1 0 0 0 0 0 00 07 1 1 1 0 0 0 1 0 00 47
0 0 0 1 0 0 0 0 00 08 0 0 0 1 0 0 1 0 00 48
1 0 0 1 0 0 0 0 00 09 1 0 0 1 0 0 1 0 00 49
0 1 0 1 0 0 0 0 00 0A 0 1 0 1 0 0 1 0 00 4A
1 1 0 1 0 0 0 0 00 0B 1 1 0 1 0 0 1 0 00 4B
0 0 1 1 0 0 0 0 00 0C 0 0 1 1 0 0 1 0 00 4C
1 0 1 1 0 0 0 0 00 0D 1 0 1 1 0 0 1 0 00 4D
0 1 1 1 0 0 0 0 00 0E 0 1 1 1 0 0 1 0 00 4E
1 1 1 1 0 0 0 0 00 0F 1 1 1 1 0 0 1 0 00 4F
0 0 0 0 1 0 0 0 00 10 0 0 0 0 1 0 1 0 00 50
1 0 0 0 1 0 0 0 00 11 1 0 0 0 1 0 1 0 00 51
0 1 0 0 1 0 0 0 00 12 0 1 0 0 1 0 1 0 00 52
1 1 0 0 1 0 0 0 00 13 1 1 0 0 1 0 1 0 00 53
0 0 1 0 1 0 0 0 00 14 0 0 1 0 1 0 1 0 00 54
1 0 1 0 1 0 0 0 00 15 1 0 1 0 1 0 1 0 00 55
0 1 1 0 1 0 0 0 00 16 0 1 1 0 1 0 1 0 00 56
1 1 1 0 1 0 0 0 00 17 1 1 1 0 1 0 1 0 00 57
0 0 0 1 1 0 0 0 00 18 0 0 0 1 1 0 1 0 00 58
1 0 0 1 1 0 0 0 00 19 1 0 0 1 1 0 1 0 00 59
0 1 0 1 1 0 0 0 00 1A 0 1 0 1 1 0 1 0 00 5A
1 1 0 1 1 0 0 0 00 1B 1 1 0 1 1 0 1 0 00 5B
0 0 1 1 1 0 0 0 00 1C 0 0 1 1 1 0 1 0 00 5C
1 0 1 1 1 0 0 0 00 1D 1 0 1 1 1 0 1 0 00 5D
0 1 1 1 1 0 0 0 00 1E 0 1 1 1 1 0 1 0 00 5E
1 1 1 1 1 0 0 0 00 1F 1 1 1 1 1 0 1 0 00 5F
0 0 0 0 0 1 0 0 00 20 0 0 0 0 0 1 1 0 00 60
1 0 0 0 0 1 0 0 00 21 1 0 0 0 0 1 1 0 00 61
0 1 0 0 0 1 0 0 00 22 0 1 0 0 0 1 1 0 00 62
1 1 0 0 0 1 0 0 00 23 1 1 0 0 0 1 1 0 00 63
0 0 1 0 0 1 0 0 00 24 0 0 1 0 0 1 1 0 00 64
1 0 1 0 0 1 0 0 00 25 1 0 1 0 0 1 1 0 00 65
0 1 1 0 0 1 0 0 00 26 0 1 1 0 0 1 1 0 00 66
1 1 1 0 0 1 0 0 00 27 1 1 1 0 0 1 1 0 00 67
0 0 0 1 0 1 0 0 00 28 0 0 0 1 0 1 1 0 00 68
1 0 0 1 0 1 0 0 00 29 1 0 0 1 0 1 1 0 00 69
0 1 0 1 0 1 0 0 00 2A 0 1 0 1 0 1 1 0 00 6A
1 1 0 1 0 1 0 0 00 2B 1 1 0 1 0 1 1 0 00 6B
0 0 1 1 0 1 0 0 00 2C 0 0 1 1 0 1 1 0 00 6C
1 0 1 1 0 1 0 0 00 2D 1 0 1 1 0 1 1 0 00 6D
0 1 1 1 0 1 0 0 00 2E 0 1 1 1 0 1 1 0 00 6E
1 1 1 1 0 1 0 0 00 2F 1 1 1 1 0 1 1 0 00 6F
0 0 0 0 1 1 0 0 00 30 0 0 0 0 1 1 1 0 00 70
1 0 0 0 1 1 0 0 00 31 1 0 0 0 1 1 1 0 00 71
0 1 0 0 1 1 0 0 00 32 0 1 0 0 1 1 1 0 00 72
1 1 0 0 1 1 0 0 00 33 1 1 0 0 1 1 1 0 00 73
0 0 1 0 1 1 0 0 00 34 0 0 1 0 1 1 1 0 00 74
1 0 1 0 1 1 0 0 00 35 1 0 1 0 1 1 1 0 00 75
0 1 1 0 1 1 0 0 00 36 0 1 1 0 1 1 1 0 00 76
1 1 1 0 1 1 0 0 00 37 1 1 1 0 1 1 1 0 00 77
0 0 0 1 1 1 0 0 00 38 0 0 0 1 1 1 1 0 00 78
1 0 0 1 1 1 0 0 00 39 1 0 0 1 1 1 1 0 00 79
0 1 0 1 1 1 0 0 00 3A 0 1 0 1 1 1 1 0 00 7A
1 1 0 1 1 1 0 0 00 3B 1 1 0 1 1 1 1 0 00 7B
0 0 1 1 1 1 0 0 00 3C 0 0 1 1 1 1 1 0 00 7C
1 0 1 1 1 1 0 0 00 3D 1 0 1 1 1 1 1 0 00 7D
0 1 1 1 1 1 0 0 00 3E 0 1 1 1 1 1 1 0 00 7E
1 1 1 1 1 1 0 0 00 3F 1 1 1 1 1 1 1 0 00 7F
OCH714C 48
Indoor unit only operation
In indoor unit only operation, an operation without connecting outdoor unit is possible. Indoor unit only operation
When in Indoor unit only operation, the main control has control functions. Indoor unit Necessary
Heat pump Not necessary
<Heater>
Main remote controller Necessary
Heating for DHW and space heating is provided by the heater. DIP switch setting Electric heater
• Activating indoor unit only operation mode SW4-4 ON, SW4-5 ON
To activate indoor unit only operation see the following:
Boiler
1. Switch OFF the breaker for the outdoor unit (or both breakers if cylinder powered independently).
SW4-4 ON, SW4-6 ON
2. Change DIP switch SW4-4 and SW4-5 to ON.
3. Switch ON the breaker(s). Setting range for flow temp. 20 to 60°C Selectable
4. Indoor unit only operation is now activated. Setting range for tank temp. 40 to 60°C Selectable
• Deactivating indoor unit only operation mode

To deactivate indoor unit only operation see the following:
2. Change DIP switch SW4-4 and SW4-5 to OFF.
3. Switch ON the breaker(s).
4. Indoor unit only operation is now deactivated.
<Boiler>
Heating for space heating is provided by the boiler.
• Activating indoor unit only operation mode
To activate indoor unit only operation see the following:
2. Change DIP switch SW4-4 and SW4-6 to ON.
4. Indoor unit only operation is now activated.
• Deactivating indoor unit only operation mode

To deactivate indoor unit only operation see the following:
2. Change DIP switch SW4-4 and SW4-6 to OFF.
4. Indoor unit only operation is now deactivated.
Emergency operation Emergency operation

In emergency operation, an operation without connecting outdoor unit and main remote controller is Indoor unit Necessary
possible.
Heat pump Not necessary
When in Emergency operation, the main control has NO control functions.
Space heating flow temp. is restarted 40°C and DHW tank temp. is restricted 50°C. *1 Main remote controller Not necessary
DIP switch setting Electric heater
<Heater> SW4-5 ON
Heating for DHW and space heating is provided by the heater. Boiler
• Activating emergency operation mode SW4-6 ON
To activate emergency operation see the following: Setting range for flow temp. Fixed at 40°C
1. Switch OFF the breaker for the outdoor unit (or both breakers if cylinder powered independently). Setting range for tank temp. Fixed at 50°C *1
2. Change DIP switch SW4-5 to ON.
3. Switch ON the breaker(s). *1 D
efault setting is 50°C. Once system has started running,
4. Emergency operation is now activated. emergency operation runs at the latest set temp.
• Deactivating emergency operation mode

To deactivate emergency operation see the following:
2. Change DIP switch SW4-5 to OFF.
4. Emergency operation is now deactivated.
<Boiler>
Heating for space heating is provided by the boiler.
• Activating emergency operation mode
To activate emergency operation see the following:
2. Change DIP switch SW4-6 to ON.
4. Emergency operation is now activated.
• Deactivating emergency operation mode

To deactivate emergency operation see the following:
2. Change DIP switch SW4-6 to OFF.
4. Emergency operation is now deactivated.
WARNING
Do not attempt to change the DIP switches whilst the breaker(s) are ON as this could result in electric shock.
OCH714C 49
10 TROUBLESHOOTING
10-1. Troubleshooting
<Summary of self-diagnosis based on Check codes and Service Procedures>
Present and past Check codes are logged, and they can be displayed on the main remote controller or control board of the outdoor unit.
Please refer to the table below and subsequent explanations to diagnose and remedy typical problems that may occur in the field.
Unit Condition Check code Action

Reoccurring problem Displayed Use table "10-4. Self-diagnosis and action" to identify fault and correct.
Not Displayed Use table "10-5. Troubleshooting by inferior phenomena" to identify fault and correct.
Non reoccurring problem Logged 1. Check temporary causes of defects such as the operation of safety devices on the refrigerant/water cir-
cuit including compressor, poor wiring, electrical noise, etc. Re-check the symptom and the installation
environment, refrigerant amount (Split systems only), weather conditions at time of fault, etc.
2. Reset Check code logs, Service the unit and restart system.
Not Logged 1. Recheck the abnormal symptom.
2. Identify cause of problem and take corrective action according to Table "10-5. Troubleshooting by inferior
phenomena".
3. If no obvious problem can be found, continue to operate the unit.
Note:
Electrical components should only be replaced as a final option. Please follow instructions in "10-4. Self-diagnosis and action" and "10-5. Troubleshoot-
ing by inferior phenomena" fully before resorting to replacing parts.
10-2. Test Run

Before a test run
• After installation of outdoor unit, pipework and electrical wiring, recheck that there is no water leakage, loosened connections or miswiring.
• Measure impedance between the ground and the power supply terminal block (L,N) on the outdoor and indoor units with suitable (500V) ohmmeter. Resistance
should be ≥ 1.0MΩ .
• Read the Installation and Operation Manuals fully especially the safety requirements before carrying out any test runs.
10-3. Malfunction diagnosis method by main remote controller

If during start up or operation a malfunction occurs, the check code screen may be displayed on the main remote controller.
The check code screen shows the following; code, unit, ref. address, and telephone number of installer (only if previously entered by the installer)
Please note in the case of some malfunctions an check code is not generated please refer to table "10-5. Troubleshooting by inferior phenomena" for more details.
To reset
1. To reset the main remote controller press F4 button (Reset).
2. Then press F3 (Yes) to confirm.
OCH714C 50
10-4. Self-diagnosis and action
Check if DIP SW is set correctly. (Refer to "6-6. DIP switch functions".)
Check code Title and display conditions Possible Cause Diagnosis and action
L3 Circulation water temperature overheat 1. Insufficient system head 1 Refer to table in "10-6. Checking Compo-
protection nent Parts' Function" to determine if system
<DHW/Heating/Cooling/LP/FS/OS> pump meets requirements.
Check code displayed when THW1 detects a If more head required either add a pump of
temp. ≥ 80ºC for 10 consecutive seconds or the same size or replace existing pump with
THW2 detects a temp. ≥ 80ºC for 10 consecutive capacity model.
seconds. See "11. DISASSEMBLY PROCEDURE" for
how to replace pump.
2. Reduced flow in primary water circuit 2. Check circulation pump (See "10-6. Check-
DHW: Domestic hot water mode Due to 1 or more of the following; ing Component Parts' Function" for how to
Heating: Heating mode Faulty pump, insufficient air purge, check).
Cooling: Cooling mode blocked strainer, leak in water circuit. Open purge valve to remove trapped air.
LP: Legionella prevention mode Check the strainer for blockages.
FS: Freeze stat Check the primary water circuit for leaks.
OS: Operation stop Check that the flow amount is within the
TH1A/B: Room temp. thermistor recommended range.
TH2: Liquid refrigerant temp. thermistor 3. Valve operation fault 3. Check valves on primary water circuit are
THW1: Flow water temp. thermistor installed level.
THW2: Return water temp. thermistor
4. 2-way valve (local supply) actuator fault 4. Electrically test to determine fault
THW5B: DHW tank lower water temp. thermistor
THW6: Zone1 flow water temperature thermistor 5. 3-way valve actuator fault 5. 1) Electrically test to determine fault.
THW7: Zone1 return water temperature thermistor 2) Operate 3-way valve manually using
THW8: Zone2 flow water temperature thermistor the main remote controller. (Refer to
THW9: Zone2 return water temperature thermistor <Manual operation> in "9-5. Service
THWB1: Boiler flow water temperature thermistor menu".)
3) Replace 3-way valve coil.
4) R eplace 3-way valve. (Refer to Procedure
6 in “11. DISASSEMBLY PROCEDURE.”
6. Booster heater relay (BHC1, BHC2, 6. Electrically test the relays (BHC1, BHC2,
BHCP) operating fault BHCP) to determine fault.
See "10-6. Checking Component Parts'
Function" for how to check.
7. Power supply voltage increase 7. Check the supply voltage.
8. THW1 or THW5 has become detached 8. Visually inspect location and reattach as
from its holder. necessary.
9. THW1 or THW2 fault 9. Check resistance of thermistor against table
in "10-6. Checking Component Parts' Func-
tion".
Compare FTC detected temperature to
hand held detector.
10. FTC board failure 10. Replace board.
L4 Tank water temperature overheat protection 1. 3-way valve actuator fault 1. 1) Electrically test to determine fault.
<DHW/Heating/Cooling/LP/FS/OS> 2) O
perate 3-way valve manually using
Check code display when THW5B detects a the main remote controller. (Refer to
temp. ≥ 75ºC for 10 consecutive seconds. <Manual operation> in "9-5. Service
menu".)
4) R
eplace 3-way valve. (Refer to Procedure
6 in “11. DISASSEMBLY PROCEDURE.”
2. Immersion heater relay (IHC) operating 2. Check immersion heater relay (IHC).
fault
3. THW5B fault 3. Check resistance of thermistor against table
tion".
hand held detector.
OCH714C 51
P1/P2/L5/LD Indoor unit temperature thermistor failure 1. Connector/terminal wire has become 1. Visually check the terminals and connec-
Note: The thermistors subject to failure can be detached or loose wiring. tions and reattaches appropriate.
checked in “Request code: 567” in 2. Thermistor fault 2. Check resistance of thermistor against table
“Running information. in "10-6. Checking Component Parts'
Function".
<DHW/Heating/Cooling/LP/FS/OS> Compare FTC detected temperature to
Check code displayed when thermistor is at open hand held detector.
or short (see table). 3. FTC board failure 3. Replace board.
4. The thermistor on the wireless remote 4. Replace wireless remote controller or main
Exceptions
controller or the main remote controller remote controller.
Check code will not be displayed for TH2; During
may be defective. (when Room temp.
defrost and for 10 minutes after defrost operation.
is chosen for the Heating operation
and when Main remote controller or
Room RC 1-8 is chosen for the Room
Sensor setting in the Initial setting)
5. Incorrect setting of the DIP switch(es) 5. Check the DIP switch setting(s).
Thermistor
Check code Open detection Short detection
Symbol Name
P1 TH1A/TH1B Room temperature thermistor −39ºC or below 88.5ºC or above
P2 TH2 Liquid temperature thermistor −39ºC or below 88.5ºC or above
THW1 Flow water temperature thermistor −39ºC or below 88.5ºC or above
THW2 Return water temperature thermistor −39ºC or below 88.5ºC or above
THW5B DHW tank water temperature thermistor −39ºC or below 88.5ºC or above
L5 THW6 Zone1 flow water temperature thermistor −39ºC or below 88.5ºC or above
THW7 Zone1 return water temperature thermistor −39ºC or below 88.5ºC or above
THW8 Zone2 flow water temperature thermistor −39ºC or below 88.5ºC or above
THW9 Zone2 return water temperature thermistor −39ºC or below 88.5ºC or above
LD THWB1 Boiler flow water temperature thermistor −40ºC or below 140ºC or above
L6 Circulation water freeze protection 1. Insufficient system head 1. Refer to table in "10-6. Checking Compo-
<DHW/Heating/Cooling/LP/FS/OS> nent Parts' Function" to determine if system
Check code displayed when THW1 detects a pump meets requirements.
temp. ≤ 1ºC for 10 consecutive seconds or If more head required either add a pump of
THW2 detects a temp. ≤ 3ºC for 10 consecutive the same size or replace existing pump with
seconds. capacity model.
See "11. DISASSEMBLY PROCEDURE" for
Exception how to replace pump.
Check code will not be displayed if; 2. Reduced flow in primary water circuit 2. Check circulation pump (See "10-6.
FS function is disabled, Due to 1 or more of the following; Checking Component Parts' Function" for
For 10 minutes after water circulation pump1 is Faulty pump, insufficient air purge, how to check).
switched on. blocked strainer, leak in water circuit Open purge valve to remove trapped air.
Check the strainer for blockages.
Check the primary water circuit for leaks.
Check that the flow amount is within the
recommended range.
3. Valve operation fault 3. Check valves on primary water circuit are
installed level.
4. 2-way valve (local supply) actuator fault 4. Electrically test to determine fault.
5. 3-way valve actuator fault 5. 1) Electrically test to determine fault.
2) O
perate 3-way valve manually using the
main remote controller. (Refer to
<Manual operation> in "9-5. Service
menu".)
4) R
eplace 3-way valve. (Refer to Procedure
6 in “11. DISASSEMBLY PROCEDURE”.)
6. THW1 has become detached from its 6. Visually inspect location and reattach as
holder. necessary.
7. THW1 or THW2 fault 7. Check resistance of thermistor against table
in "10-6. Checking Component Parts'
Function".
hand held detector.
OCH714C 52
L8 Heating operation error 1. THW1 has become detached from its 1. Visually inspect location and reattach as
Note: “3” is displayed in “Request code: 567” in holder. necessary.
“Running information”. 2. Booster heater fault 2. Electrically test to determine fault.
<Heating/FS> See "10-6. Checking Component Parts'
If a), b) and c) occur, L8 is displayed; Function" for how to check.
a) N o change on THW1 and THW5B 3. THW1 or THW2 or THW5B fault 3. Check resistance of thermistor against table
(under 1°C for 20 minutes from unit starts in "10-6. Checking Component Parts' Func-
operation) tion".
b) No change on THW1 Compare FTC detected temperature to
(under 1°C for 10 minutes from booster heater hand held detector.
starts operation)
c) THW1−THW2 < −5°C
(for 10 minutes continuously)
Heating operation error 1. THW6 has become detached from its 1. Visually inspect location and reattach as
Note: “A” is displayed in “Request code: 567” in holder. necessary.
“Running information”. 2. THW6 or THW7 fault 2. Check resistance of thermistor against table
tion".
hand held detector.
Heating operation error 1. THW8 has become detached from its 1. Visually inspect location and reattach as
Note: “C” is displayed in “Request code: 567” in holder. necessary.
“Running information”. 2. THW8 or THW9 fault 2. Check resistance of thermistor against table
tion"
hand held detector.
L9 Low primary circuit (Heat source side) flow 1. Insufficient system head 1. Refer to table in "10-6. Checking Compo-
rate detected by flow sensor nent Parts' Function" to determine if system
Note: “1” is displayed in “Request code: 569” in pump meets requirements.
“Running information”. If more head required either add a pump of
<DHW/Heating/LP/FS> the same size or replace existing pump with
Check code displayed when flow sensor detects capacity model.
low flow rate for 10 seconds. See "11. DISASSEMBLY PROCEDURE" for
how to replace pump.
Exception 2. Reduced flow in primary water circuit 2. Check circulation pump (See "10-6. Check-
For 1 minute after water circulation pump1 is Due to 1 or more of the following; ing Component Parts' Function" for how to
Faulty pump, insufficient air purge, check).
switched on.
blocked strainer, leak in water circuit. Open purge valve to remove trapped air.
recommended range.
3. Valve operation fault 3. Check valves on primary water circuit are
installed level.
4. 2-way valve (local supply) actuator fault 4. Electrically test to determine fault.
5. Connector/terminal wire has become 5. Visually check the CN1A connector and IN2
detached or loose wiring. terminal and reattach if necessary.
6. Flow sensor fault 6. Electrically test to determine fault.
7. Incorrect setting of the SW2-2 7. Check the SW2-2 setting.
Low primary circuit (Zone1 side) flow rate 1. Insufficient system head 1. If more head required either add a pump of
detected by flow switch the same size or replace existing pump .
Note: “2” is displayed in “Request code: 569” in 2. Reduced flow in primary water circuit 2. Check circulation pump (See "10-6. Check-
“Running information”. Due to 1 or more of the following; ing Component Parts' Function" for how to
Faulty pump, insufficient air purge, check).
blocked strainer, leak in water circuit. Open purge valve to remove trapped air.
recommended range.
3. Terminal wire has become detached or 3. Visually check the IN3 terminal and reattach
loose wiring. if necessary.
4. Flow switch fault 4. Electrically test to determine fault
OCH714C 53
L9 Low primary circuit (Zone2 side) flow rate 1. Insufficient system head 1. If more head required either add a pump of
detected by flow switch the same size or replace existing pump.
Note: “3” is displayed in “Request code: 569” in 2. Reduced flow in primary water circuit 2. Check circulation pump (See "10-6.
“Running information”. Due to 1 or more of the following; Checking Component Parts' Function" for
Faulty pump, insufficient air purge, how to check).
blocked strainer, leak in water circuit Open purge valve to remove trapped air.
recommended range.
3. Terminal wire has become detached or 3. Visually check the IN7 terminal and
loose wiring. reattach if necessary.
4. Flow switch fault 4. Electrically test to determine fault.
LA Pressure sensor failure 1. Connector/terminal wire has become 1. Check pressure sensor cable for damage or
detached or loose wiring. loose connections.
2. Pressure sensor fault 2. Electrically test to determine fault.
LB High pressure protection 1. Flow rate of the heating circuit may be 1. Check water circuit.
reduced.
2. Plate heat exchanger may be clogged. 2. Check the plate heat exchanger.
3. Outdoor unit failure. 3. Refer to outdoor unit service manual.
LC Boiler circulation water temperature overheat 1. The set temperature for Boiler is too 1. Check if the set temperature for Boiler for
protection high. heating exceeds the restriction. (See the
<DHW/Heating/LP/FS/OS> manual for the thermistors "PAC-TH011HT-E")
Check code displayed when THWB1 detects a 2. Flow rate of the heating circuit from the 2. Check for
temp. ≥80ºC for 10 consecutive seconds or boiler may be reduced. • water leakage
THWB2 detects a temp. ≥80ºC for 10 consecu- • strainer blockage
tive seconds • water circulation pump function.
LD Boiler temperature thermistor (THWB1, THWB2)
Refer to check codes (P1/P2/L5/LD).
failure
LE Boiler operation error 1. THW6 has become detached from its 1. Visually inspect location and reattach as
<Heating> holder. necessary.
Boiler is running and THW6 detects a 2. Incorrect wiring between FTC (OUT10) 2. See the manual of the thermistors "PAC-
temperature <30ºC for consecutive 60 minutes. and the boiler. TH011HT-E".
3. Boiler fuel has run out or the system is 3. Check the status of the boiler.
OFF.
4. Boiler failure 4. Check the status of the boiler.
LF Flow sensor failure Disconnection or loose connection of flow Check flow sensor cable for damage or loose con-
sensor nections.
LH Boiler circulation water freeze protection Flow rate of the heating circuit from the boiler Check for
may be reduced. • water leakage
• strainer blockage
• water circulation pump function.
LJ DHW operation error (type of external plate HEX) 1. DHW tank water temp. thermistor 1. Check for disconnection of DHW tank water
(THW5B) has become detached from temp. thermistor (THW5B).
its holder.
2. Flow rate of the sanitary circuit may be 2. Check for water circulation pump function.
reduced.
LL Setting errors of DIP switches on FTC control Incorrect setting of DIP switches
board 1. Boiler operation 1. For boiler operation, check that DIP SW1-1
is set to ON (With Boiler) and DIP SW2-6 is
set to ON (With Mixing Tank).
2. 2-zone temperature control 2. For 2-zone temperature control, check DIP
SW2-7 is set to ON (2-zone) and DIP SW2-6
is set to ON (With Mixing Tank).
P1 Indoor unit temperature thermistor (TH1) failure Refer to check codes (P1/P2/L5/LD).
P2 Indoor unit temperature thermistor (TH2) failure Refer to check codes (P1/P2/L5/LD).
P6 Anti-freeze protection of plate heat exchanger <Cooling>
<Cooling> 1. Reduced water flow 1., 2. Check water piping.
The check code displayed when Ref. liquid temp. • Clogged filter
(TH2) stays at −5ºC or lower for 10 seconds after • Leakage of water
compressor operates for 6 minutes. 2. Low temperature
• Low load
• Inlet water is too cold.
3. Defective water pump 3. Check water pump.
4. Defective outdoor fan control. 4. Check outdoor fan motor.
5. Overcharge of refrigerant 5., 6. Check operating condition of refrigerant circuit.
6. Defective refrigerant circuit (clogs)
7. Malfunction of linear expansion valve 7. Check linear expansion valve.
OCH714C 54
P6 <Defrosting> <Defrosting>
THW2 detects a temperature ≤15ºC and TH2 1. Reduced water flow 1., 2. Check water piping.
detects a temperature ≤−16ºC for consecutive 10 • Clogged filter
seconds. • Leakage of water
2. Low temperature
• Low load
• Inlet water is cold.
3. Defective water pump 3. Check water pump.
4. Leakage or shortage of refrigerant 4. Correct to proper amount of refrigerant.
5. Malfunction of linear expansion valve 5. Check linear expansion valve.
E0/E4 Main remote controller communication failure 1. Contact failure with transmission cable 1. Check connection cable for damage or
(Reception error) loose connections at the FTC and main
Check code E0 is displayed if main remote con- remote controller terminals.
troller does not receive any signal from the indoor 2. Wiring procedure not observed. 2. Check main remote controller and FTC
unit for ref. address "0" for 3 minutes. (Cable length/cable diameter/number common wiring max cable length 500 m.
Check code E4 is displayed if indoor unit does of indoor units/number of main remote Only use 2-core cable.
not receive any data from the main remote controllers) Only connect 1 main remote controller to 1
controller for 3 minutes or indoor unit does not re- FTC indoor unit board.
ceive any signal from the main remote controller 3. Fault on the indoor unit FTC board 3. to 5.
for 2 minutes. section controlling Ref. address "0" If the problem is not solved by the above
measures then:
Turn the power to the indoor unit OFF and
4. Fault with the main remote controller then ON.
circuit board Power to both the indoor unit and outdoor
5. Electrical noise causes interference units should be switched OFF then ON.
with transmission/reception of data for (This may require switching 1 or 2 breakers
main remote controller. depending if the unit is powered indepen-
dently from the outdoor unit).
If the E4 code is still displayed the FTC and/
or the main remote controller circuit board
should be replaced.
E3/E5 Main remote controller communication failure 1. 2 or more main remote controllers have 1. Only connect 1 main remote controller to 1
(Transmission error) been connected to the FTC. FTC indoor unit board.
Check code E3 is displayed if the main remote 2. Fault with main remote controller 2. to 4.
controller cannot find an empty transmission transmission/receiving circuit board Turn the power to the indoor unit OFF and
path and thus fails to transmit for 6 seconds or
3. Fault with the main remote controller then ON.
the data received by the main remote controller
is different to what was sent (by the main remote
4. Electrical noise causes interference units should be switched OFF then ON.
controller) 30 consecutive times.
with transmission/reception of data for (This may require switching 1 or 2 breakers
Check code E5 is displayed if the FTC cannot main remote controller. depending if the unit is powered indepen-
find an empty transmission path for 3 minutes dently from the outdoor unit).
and thus cannot transmit or the data sent by the If the E3/E5 code is still displayed the FTC
FTC is different to what was expected 30 consec- and/or the main remote controller circuit
utive times. board should be replaced.
E6 Indoor/outdoor communication failure * Check the LED display on the outdoor unit
(Reception error) circuit board.
Check code E6 is displayed if after the power is (Connect the A-control service tool, PAC-
switched ON to the indoor unit, the FTC board SK52ST to test.) Refer to the outdoor unit
does not receive any signal or the signal received service manual for explanation of EA-EC
is not complete for 6 minutes, or after a period of codes.
operation the FTC board does not receive any 1. Contact failure/short circuit/miswiring 1. Check the connections on the indoor and
signal or the signal received is not complete for 3 outdoor units have not become loose and
minutes. that the connecting cable is not damaged.
2. Fault with outdoor unit transmission/ 2. to 4.
receiving circuit board Turn the power to the indoor unit OFF and
3. Fault with FTC transmission/receiving then ON.
units should be switched OFF then ON.
4. Electrical noise causes interference
(This may require switching 1 or 2 breakers
with FTC-Outdoor unit transmission
depending if the unit is powered indepen-
cable. dently from the outdoor unit).
If the E6 code is still displayed the FTC and/
or the outdoor unit circuit board should be
replaced.
E7 Indoor/outdoor communication failure 1. Fault with FTC transmission/receiving 1. to 3.
(Transmission error) circuit board Turn the power to the indoor unit OFF and
Check code E7 is displayed if despite the FTC 2. Electrical noise causes interference then ON.
board sending signal "0", signal "1" is received with power supply. Power to both the indoor unit and outdoor
30 consecutive times. units should be switched OFF then ON.
3. Electrical noise causes interference
with FTC-outdoor unit transmission ca- (This may require switching 1 or 2 breakers
ble. depending if the unit is powered indepen-
If the E7 code is still displayed the FTC
circuit board should be replaced.
OCH714C 55
E1/E2 Main remote controller control board failure 1. Fault with the main remote controller 1. Replace main remote controller circuit
Check code E1 displayed if main remote control- circuit board board.
ler cannot access it is non volatile (non power
dependent) memory.
Check code E2 is displayed when there is a fault
with the main remote controller's internal clock.
J0 Indoor unit/wireless receiver communication 1. Connection fault with wireless receiver- 1. Check the connections to the wireless re-
failure FTC connection ceiver and FTC have not become loose and
Check code J0 is displayed when the FTC can- that the connecting cable is not damaged.
not receive data from the wireless receiver for 1 2. Fault with FTC receiving circuit board 2. to 4.
minute. 3. Fault with wireless receiver's transmis- Turn the power to the indoor unit OFF and
sion circuit board then ON.
4. Electrical noise causes interference Power to both the indoor unit and outdoor
with wireless receiver communication units should be switched OFF then ON.
cable. (This may require switching 1 or 2 breakers
depending if the unit is powered indepen-
If the J0 code is still displayed the FTC and/
or the wireless receiver circuit board should
be replaced.
J1 to J8 Wireless remote controller/wireless receiver 1. Battery on wireless remote control may 1 Check and replace the battery if necessary
communication failure be flat. the wireless remote controller battery.
(Reception error) 2. The wireless remote controller is out of 2. to 4.
Check code displayed if wireless receiver range of the wireless receiver. Reposition the wireless remote control
receives no/incomplete data from the wireless closer to the receiver and perform a
3. Fault with wireless remote controller
remote controller for 15 consecutive minutes. communication test.
transmission circuit board
4. Fault with wireless receiver's reception For procedure refer to wireless remote
The digit after the J refers to the address of the controller installation manual.
wireless remote controller that has the error. circuit board
If "OK" is displayed then the cause of the
E.g. Check code "J3" refers to a communication J1 to J8 error was the controller was out of
fault between the wireless receiver and wireless range of the receiver.
remote control with address 3. The wireless remote controller should be
installed within range of the receiver.
If "Err" is displayed replace wireless remote
controller with a new controller and perform
the pairing procedure.
If after this procedure the "Err" code is still
displayed the fault is with the receiver unit
(attached to the indoor unit).
The receiver unit should be replaced with a
new part and the original remote control can
be reconnected.
If "OK" is displayed then the fault is with the
remote control and this should be replaced.
EE Combination error between FTC and outdoor unit R410A outdoor unit is combined incorrectly. Check combination of FTC and outdoor unit.
U*, F*, A* Outdoor unit failure Outdoor unit failure Refer to outdoor unit service manual.
Note: To cancel check codes, please switch system off (press button F4 (RESET) on main remote controller).
OCH714C 56
10-5. Troubleshooting by inferior phenomena
No. Fault symptom Possible cause Explanation - Solution
1 Main remote controller 1. There is no power supply to main remote 1. Check LED2 on FTC. (See "6. WIRING DIAGRAM".)
display is blank. controller. (i) When LED2 is lit.
Check for damage or contact failure of the main remote controller wiring.
(ii) When LED2 is blinking.
Refer to No. 5 below.
(iii) When LED2 is not lit.
Refer to No. 4 below.
2. Power is supplied to main remote 2. Check the following:
controller, however, the display on the • D isconnection between the main remote controller cable and the FTC
main remote controller does not appear. control board
• Failure of the main remote controller if “Please Wait” is not displayed.
• Refer to No. 2 below if “Please Wait” is displayed.
2 “Please Wait” remains 1. "Please Wait" is displayed for up to 6 1. Normal operation
displayed on the main minutes.
remote controller. 2. Communication failure between the main 2, 3. Main remote controller start up checks/procedure.
remote controller and FTC (i) If “0%” or “50 to 99%” is displayed below "Please Wait" there is a
3. Communication failure between FTC and communication error between the main remote controller and the FTC
outdoor unit control board.
• Check wiring connections on the main remote controller.
• Replace the main remote controller or the FTC control board.
(ii) If “1 to 49%” is displayed there is a communication error between the
outdoor unit's and FTC's control boards.
• Check the wiring connections on the outdoor unit control board and the FTC
control board.
(Ensure S1 and S2 are not cross-wired and S3 is securely wired with no
damage. (See "7. FIELD WIRING".)
• Replace the outdoor unit's and/or the FTC's control boards.
3 The main screen The main remote controller operations do Normal operation
appears with a press not work for a while after the settings are The indoor unit is applying updated settings made in the service menu. Normal
of the “ON” button, but changed in the service menu. This is because operation will start shortly.
disappears in a second. the system takes time to apply the changes.
4 LED2 on FTC is off. When LED1 on FTC is also off. (See "6.
(See "6. WIRING WIRING DIAGRAM".)
DIAGRAM".) <FTC powered via outdoor unit.>
1. The outdoor unit is not supplied at the 1. Check the voltage across the terminals L and N or L3 and N on the outdoor
rated voltage. power board. (See "7. FIELD WIRING".)
• When the voltage is not 220 to 240 VAC, check wiring of the outdoor unit
and of the breaker.
• When the voltage is at 220 to 240 VAC, go to “2.” below.
2. Defective outdoor controller circuit board 2. Check the voltage across the outdoor unit terminals S1 and S2. (See "7.
FIELD WIRING".)
•W hen the voltage is not 220 to 240 VAC, check the fuse on the outdoor
control board and check for faulty wiring.
•W hen the voltage is 220 to 240 VAC, go to “3.” below.
3. FTC is not supplied with 220 to 240 VAC. 3. Check the voltage across the indoor unit terminals S1 and S2. (See "7. FIELD
WIRING".)
• When the voltage is not 220 to 240 VAC, check FTC-outdoor unit wiring for
faults.
• When the voltage is 220 to 240 VAC, go to “4.” below.
4. FTC failure 4. Check the FTC control board.
• Check the fuse on FTC control board.
• Check for faulty wiring.
• If no problem found with the wiring, the FTC control board is faulty.
5. Faulty connector wiring 5. Check the connector wiring.
• When the connectors are wired incorrectly, re-wire the connectors referring
to below. (See "7. FIELD WIRING".)
L
BLACK
BLACK
Initial settings N
(Power White
CN01
YELLOW
YELLOW
CN01
supplied by
S1
outdoor unit)
S2
Cylinder unit
S3 control board
OCH714C 57
4 LED2 on FTC is off. <FTC powered on independent source>
(See "6. WIRING 1. FTC is not supplied with 220 to 240 VAC. 1. Check the voltage across the L and N terminals on the indoor power supply
DIAGRAM".) terminal block. (See "7. FIELD WIRING".)
• W hen the voltage is not 220 to 240 VAC, check for faulty wiring to power
supply.
• When the voltage is 220 to 240 VAC, go to 2. below.
2. There are problems in the method of 2. Check for faulty wiring between the connectors.
connecting the connectors. • When the connectors are wired incorrectly re-wire them correctly referring
to below. (See "7. FIELD WIRING" and a wiring diagram on the control and
electrical box cover.)
YELLOW BLACK
BLACK YELLOW
L
N
Modified settings
White
(Separate power CN01
CN01
supply to the S1
cylinder unit) S2 Cylinder unit
S3 control board
• If no problem found with the wiring, go to 3. below.

3. FTC failure 3. Check the FTC control board.
• Check the fuse on FTC control board.
When LED1 on FTC is lit. Recheck the refrigerant address setting on the outdoor unit.
Incorrect setting of refrigerant address for Set the refrigerant address to “0”.
outdoor unit (Set refrigerant address using SW1(3-6) on outdoor controller circuit board.)
(None of the refrigerant address is set to "0".)
5 LED2 on FTC is When LED1 is also blinking on FTC . Check for faulty wiring between FTC and outdoor unit.
blinking. Faulty wiring between FTC and outdoor unit
(See "6. WIRING When LED1 on FTC is lit.
DIAGRAM".) 1. Faulty wiring in main remote controller 1. Check for faulty wiring in main remote controller.
Multiple indoor units have been wired to a The number of indoor units that can be wired to a single outdoor unit is one.
single outdoor unit. Additional indoor units must be wired individually to a single outdoor unit.
2. Short-circuited wiring in main remote control- 2.,3. Remove main remote controller wires and check LED2 on FTC. (See "6. WIR-
ler ING DIAGRAM".)
• If LED2 is blinking check for short circuits in the main remote controller wiring.
3. Main remote controller failure • If LED2 is lit, wire the main remote controller again and:
- if LED2 is blinking, the main remote controller is faulty;
- if LED2 is lit, faulty wiring of the main remote controller has been corrected.
6 LED4 on FTC is off. 1. SD memory card is NOT inserted into the 1. Correctly insert SD memory card in place until a click is heard.
(See "6. WIRING memory card slot with correct orientation.
DIAGRAM".) 2. Not an SD standards compliant memory card. 2. Use an SD standards compliant memory card. (Refer to installation manual,
"5.8 Using SD memory card".)
LED4 on FTC is 1. Full of data. 1. Move or delete data, or replace SD memory card with a new one.
blinking. 2. Write-protected. 2. Release the write-protect switch.
(See "6. WIRING 3. NOT formatted. 3. Refer to installation manual, "5.8 Using SD memory card".
DIAGRAM".) 4. Formatted in NTFS file system. 4. FTC is Not compatible with NTFS file system. Use an SD memory card for-
matted in FAT file system.
7 No water at hot tap. 1. Cold main off 1. Check and open stop cock.
2. Strainer (local supply) blocked. 2. Isolate water supply and clean strainer.
8 Cold water at tap. 1. Hot water run out. 1. Ensure DHW mode is operating and wait for DHW tank to re-heat.
2. Prohibit, schedule timer or holiday mode se- 2. Check settings and change as appropriate.
lected or demand control input (IN4) or smart
grid ready (switch-off command).
3. Heat pump not working. 3. Check heat pump – consult outdoor unit service manual.
4. Booster heater cut-out tripped. 4. Check booster heater thermostat and press reset button if safe.
Reset button is located on the side of booster heater, covered with white rub-
ber cap. See "4. PART NAMES AND FUNCTIONS" to find out its position.
5. The earth leakage circuit breaker for booster 5. Check the cause and reset if safe.
heater breaker (ECB1) tripped.
6. The booster heater thermal cut-out has 6. Check resistance across the thermal cut-out, if open then the connection is
tripped and cannot be reset using the manual broken and the booster heater will have to be replaced.
reset button. Contact your Mitsubishi Electric dealer.
7. Immersion heater cut-out tripped. 7. Check immersion heater thermostat and press reset button, located on im-
mersion heater boss, if safe. If the heater has been operated with no water
inside it may have failed, so please replace it with a new one.
8. Immersion heater breaker (ECB2) tripped. 8. Check the cause and reset if safe.
9. 3-way valve fault 9. Check plumbing/wiring to 3-way valve.
(i) Manually override 3-way valve using the main remote controller. (Refer to
<Manual operation> in "9-5. Service menu") If the valve does not still func-
tion, go to (ii) below.
(ii) Replace 3-way valve coil. If the valve does not still function, go to (iii) be-
low.
(iii) Replace 3-way valve. (Refer to "11. DISASSEMBLY PROCEDURE".)
OCH714C 58
9 Water heating takes 1. Heat pump not working. 1. Check heat pump – consult outdoor unit service manual.
longer. 2. Booster heater cut-out tripped. 2. Check booster heater thermostat and press reset button if safe.
ber cap. See "4. PART NAMES AND FUNCTIONS" to find out its position.
3. Booster heater breaker (ECB1) tripped. 3. Check the cause and reset if safe.
4. The booster heater thermal cut-out has tripped 4. Check resistance across the thermal cut-out, if open then connection is bro-
and cannot be reset using the manual reset ken and the booster heater will have to be replaced.
button. Contact your Mitsubishi Electric dealer.
5. Immersion heater cut-out has been triggered. 5. Check immersion heater thermostat and press reset button located on immer-
sion heater boss, if safe. If the heater kept running with no water inside, this
may have resulted in failure, so replace it with a new one.
6. Immersion heater breaker (ECB2) tripped. 6. Check the cause and reset if safe.
7. Flow rate of the sanitary circuit may be reduced. 7. Check the following items
• Check for trapped air in water pump (sanitary circuit).
• Check if the speed of water pump (sanitary circuit) is set to 2.
• Check water pump (sanitary circuit) for malfunction. (Refer to "10-6.
Checking Component Parts' Function".)
• Replace plate heat exchanger (water - water) or scale trap, if there are a
blockage which blocks the sanitary circuit.
10 Temperature of DHW When DHW operation is not running, the DHW
tank water dropped. tank emits heat and the water temperature
decreases to a certain level. If water in the DHW
tank is reheated frequently because of a signifi-
cant drop in water temperature, check for the
following.
1. Water leakage in the pipes that connect to the 1. Take the following measures.
DHW tank •R
etighten the nuts holding the pipes onto the DHW tank.
•R
eplace seal materials.
•R
eplace the pipes.
2. Insulation material coming loose or off. 2. Fix insulation.
3. 3-way valve failure 3. Check plumbing/wiring to 3-way valve.
(i) M anually override 3-way valve using the main remote controller. (Refer to
<Manual operation> in "9-5. Service menu".) If the valve does not still func-
(ii) Replace 3-way valve motor. If the valve does not still function, go to (iii)
below.
(iii) Replace 3-way valve. (Refer to "11. DISASSEMBLY PROCEDURE".)
4. Water pump (sanitary circuit) speed setting 4. Water pump (sanitary circuit) MUST be set to speed 2.
failure When it set to speed 1, hot water would be mixed with cold water due to
circulation.
11 Hot or warm water Heat of hot water pipe is transferred to cold water Insulate/re-route pipework.
from cold tap. pipe.
12 Water leakage 1. Poorly sealed connections of water circuit 1. Tighten connections as required.
components
2. Water circuit components reaching the end of 2. Refer to PARTS CATALOG for expected part lifetimes and replace them as
life necessary.
13 Heating system does 1. Prohibit, schedule timer or holiday mode se- 1. Check settings and change as appropriate.
not reach the set lected or demand control input (IN4) or smart
temperature. grid ready (switch-off command).
2. Check settings and change as appropriate. 2. Check the battery power and replace if flat.
3. The temperature sensor is located in a room 3. Relocate the temperature sensor to a more suitable room.
that has a different temperature relative to
that of the rest of the house.
4. Heat pump not working. 4. Check heat pump – consult outdoor unit service manual.
5. Booster heater cut-out tripped. 5. Check booster heater thermostat and press reset button if safe.
ber cap. (See "4. PART NAMES AND FUNCTIONS" for position.)
6. Booster heater breaker (ECB1) tripped. 6. Check the cause of the trip and reset if safe.
7. The booster heater thermal cut-out tripped 7. Check resistance across the thermal cut-out, if open then the connection is bro-
and cannot be reset using the manual reset ken and the booster heater will have to be replaced.
button. Contact your Mitsubishi Electric dealer.
8. Incorrectly sized heat emitter 8. Check the heat emitter surface area is adequate
Increase size if necessary.
9. 3-way valve failure 9. Check plumbing/wiring to 3-way valve.
(i) Manually override 3-way valve using the main remote controller. (Refer to
<Manual operation> in "9-5. Service menu".) If the 3-way valve does not func-
(ii) Replace 3-way valve motor. If the 3-way valve coil is replaced but the
3-way valve does not function go to (iii) below.
(iii) R eplace 3-way valve. (Refer to "11. DISASSEMBLY PROCEDURE".)
10. Battery problem (wireless control only) 10. Check the battery power and replace if flat.
11. If a mixing tank is installed, the flow rate be- 11. Increase the flow rate between the mixing tank and the cylinder unit decrease
tween the mixing tank and the cylinder unit is that between the mixing tank and the local system.
less than that between the mixing tank and
the local system.
OCH714C 59
14 Heating system does Heating system operates depending on the heating Normal operation, no action necessary.
not reach the set load to prevent low-load heating system from the
lower temperature. frequent switching (ON/OFF) of the compressor.
15 In 2-zone tempera- 1. When Zone1 and Zone2 are both in heating 1. Normal action no action necessary.
ture control, only mode, the hot water temperature in Zone2
Zone2 does not does not exceed that in Zone1.
reach the set tem- 2. Faulty wiring of motorized mixing valve 2. Refer to installation manual, "5.3 Wiring for 2-zone temperature control".
perature. 3. Faulty installation of motorized mixing valve 3. Check for correct installation. (Refer to the manual included with each motor-
ized mixing valve.)
4. Incorrect setting of Running time 4. Check for correct setting of Running time.
5. Motorized mixing valve failure 5. Inspect the mixing valve. (Refer to the manual included with each motorized
mixing valve.)
16 When a PUHZ-FRP The outdoor unit is set to have operation of the in- Turn ON Electric heater (Heating) or Electric heater (DHW) using the main re-
outdoor unit is con- door unit of air conditioner take precedence over mote controller.
nected, DHW or Heat- that of the cylinder unit, and in the main remote
ing operation cannot controller settings "Electric heater (Heating)" or
run. "Electric heater (DHW)" is turned off.
17 When a PUHZ-FRP When the outdoor unit is set to have cooling Normal operation no action necessary.
outdoor unit is con- operation of the indoor unit of air conditioner take If Air-to-Water system is given priority in operation, comp Hz can be regulated
nected and is in heat precedence over that of the cylinder unit, the out- depending on the load of DHW or Heating. For more details, refer to the PUHZ-
recovery operation, door unit controls the frequency of the compres- FRP installation manual.
the set temperature sor according to the load of air conditioner. The
is not reached. DHW and heating run according to that frequency.
18 After DHW operation At the end of the DHW mode operation the 3-way Normal operation no action necessary.
room temperature valve diverts hot water away from the DHW circuit
rises slightly. into space heating circuit.
This is done to prevent the cylinder unit compo-
nents from overheating.
The amount of hot water directed into the space
heating circuit varies according to the type of the
system and of the pipe run between the plate
heat exchanger and the cylinder unit.
19 The room tempera- 3-way valve failure Check the 3-way valve.
ture rises during DHW (i) Manually override 3-way valve using the main remote controller. (Refer to
operation. <Manual operation> in "9-5. Service menu".) If the 3-way valve does not
function, go to (ii) below.
(ii) Replace 3-way valve coil. If the 3-way valve coil is replaced but the 3-way
valve does not function go to (iii) below.
(iii) R
eplace 3-way valve. (Refer to "11. DISASSEMBLY PROCEDURE".)
20 Water discharges 1. If continual – pressure relief valve could bite 1. Turn the handle on the pressure relief valve several turns. If leakage persists,
from pressure relief foreign objects and the valve seat may be replace the pressure relief valve with a new one.
valve. damaged.
(Primary circuit) 2. If intermittent – expansion vessel charge may 2. Check pressure in expansion vessel.
have reduced/bladder perished. Recharge to 1 bar if necessary.
If bladder perished replace expansion vessel with a new one.
21 Water discharges 1. If continual – field supplied pressure reducing 1. Check function of pressure reducing valve and replace if necessary.
from pressure relief valve not working.
valve. 2. If continual – pressure relief valve could bite 2. Turn the handle on the pressure relief valve several turns. If leakage persists,
(Sanitary circuit) foreign objects and the valve seat may be replace the pressure relief valve with a new one.
damaged.
3. If intermittent – expansion vessel charge may 3. Check gas-side pressure in expansion vessel.
have reduced/bladder perished. Recharge to correct precharge pressure if necessary.
If bladder perished replace expansion vessel with a new one with appropriate
pre-charge.
4. DHW tank may have subjected to backflow. 4. Check the pressure in DHW tank. If pressure in DHW tank is similar to that in
the incoming mains, cold water supply that merges with incoming mains wa-
ter supply could flow back to DHW tank. Investigate source of back-feed and
rectify error in pipework/fitting configuration. Adjust pressure in cold supply.
22 Water discharges 1. If continual – field supplied pressure reducing 1. Check function of pressure reducing valve and replace if necessary.
from temperature valve not working.
and pressure relief 2. If continual – temperature and pressure relief 2. Turn the handle on the temperature and pressure relief valve several turns.
valve valve could bite foreign objects and the valve If leakage persists, replace the temperature and pressure relief valve with a
( EHPT20X-MHEDW only) seat may be damaged. new one.
(Sanitary circuit) 3. If intermittent – expansion vessel charge may 3. Check gas-side pressure in expansion vessel.
If bladder perished replace expansion vessel with a new one with appropriate
pre-charge.
4. DHW tank may have subjected to backflow. 4. Check pressure in DHW tank. If pressure in DHW tank is similar to that in the
incoming mains, cold water supply that merges with incoming mains water
supply could flow back to DHW tank. Investigate source of back-feed and
rectify error in pipework/fitting configuration. Adjust pressure in cold supply.
5. Unit has overheated – thermal controls have 5. Switch off power to the heat pump and immersion heaters.
failed. Leave water running.
Wait until discharge stops. Isolate water supply and replace if faulty.
OCH714C 60
23 Water discharges from 1. If continual – field supplied pressure reducing 1. Check function of pressure reducing valve and replace if necessary.
expansion relief valve valve not working.
- part of Inlet Control 2. If continual – expansion relief valve may be 2. Turn the handle on the expansion relief valve to check for foreign objects
Group damaged. inside. If the problem is not still solved, replace the expansion relief valve
( EHPT20X-MHEDW only) with a new one.
(sanitary circuit) 3. If intermittent – expansion vessel charge may 3. Check gas-side pressure in expansion vessel.
If bladder perished replace expansion vessel with a new one with
appropriate precharge.
4. DHW tank may have subjected to backflow. 4. Check pressure in DHW tank. If pressure in DHW tank is similar to that in
the incoming mains, cold water supply that merges with incoming mains
water supply could flow back to DHW tank. Investigate source of back-feed
and rectify error in pipework/fitting configuration. Adjust pressure in cold
supply.
5. Unit has overheated – thermal controls have 5. Switch off power to the heat pump and immersion heaters. Leave water
failed. running. Wait until discharge stops. Isolate water supply and replace if
faulty.
24 Noisy water circulation Air in water circulation pump Use manual and automatic air vents to remove air from system.
pump Top up water if necessary to achieve 1 bar on primary circuit.
25 Noise during hot water 1. Loose airing cupboard pipework 1. Install extra pipe fastening clips.
draw off typically 2. Heaters switching on/off 2. Normal operation no action necessary.
worse in the morning.
26 Mechanical noise 1. Heaters switching on/off Normal operation no action necessary.
heard coming from the
cylinder unit. 2. 3-way valve changing position between DHW
and heating mode
27 Water circulation pump Water circulation pump jam prevention mechanism Normal operation no action necessary.
runs for a short time (routine) to inhibit the build-up of scale
unexpectedly.
28 Milky/Cloudy water Oxygenated water Water from any pressurised system will release oxygen bubbles when water is
(Sanitary circuit) running. The bubbles will settle out.
29 Heating mode has The time of “Delay” set in “Economy settings Increase the time of “Delay” in “Economy settings for pump” .
been on standby for for pump” is too short. (Go to “Service menu”
a long time (does → “Auxiliary settings” → “Economy settings for
not start operation pump”).
smoothly.)
30 The cylinder unit The cylinder unit is designed to run in an operation • Normal operation
that was running in mode with a higher priority (i.e. DHW mode in this • After the DHW max. operation time has elapsed or the DHW max. temperature
the heating mode case) at power recovery. has been reached, the DHW mode switches to the other mode (ex. Heating
before power failure mode).
is running in the DHW
mode after power
recovery.
31 Cooling mode is NOT DIP SW2-4 is OFF. Turn DIP SW2-4 to ON. (Refer to “6-6. DIP switch functions”.)
available.
32 The cooling system 1. When the water in the circulation circuit is un- 1. Normal operation
does not cool down to duly hot, Cooling mode starts with a delay for
the set temperature. the protection of the outdoor unit.
2. When the outdoor ambient temperature is low- 2. To run Cooling mode overriding the freeze stat function, adjust the preset
er than the preset temperature that activates temperature that activates the freeze stat function.
the freeze stat function, Cooling mode does (Refer to "<Freeze stat function>" on Page 37.)
not start running.
33 The electric heaters are The setting time period of Heat-pump-only Adjust the setting time period of Heat-pump only operation. (Refer to “<Electric
activated shortly after operation is short. heater (DHW)> on Page 35.)
DHW or LP mode starts
running after Cooling
mode.
34 During DHW or LP The unit runs in Cooling mode when the outdoor Do not run Cooling operation when the outdoor ambient temperature is lower
mode following the ambient temperature is lower than 10ºC (outside than 10ºC.
cooling mode, error L6 of the guaranteed operating range). To automatically stop or recover only Cooling operation and keep other opera-
(circulation water (When defrosting operation is running at such a tions running, the freeze stat function can be used. Set the preset temperature
freeze protection error ) low outdoor ambient temperature after Cooling that activates the freeze stat function to adjust the outdoor ambient tempera-
occurs and the system mode is switched to DHW or LP mode, the water ture as follows. (Refer to "<Freeze stat function>" on Page 37.)
stops all the opera- temperature in the cooling circuit drops too low,
tions. which could result in L6 error to stop all the Outdoor ambient temperature Cooling operation
operations. 3ºC higher than the preset temperature Stop
5ºC higher than the preset temperature Recover
OCH714C 61
35 The energy monitor 1. Incorrect setting of the energy monitor 1. Check the setting by following the procedure below.
value seems not (1) Check if the DIP switch is set as the table below.
correct. Consumed electric energy Delivered heat energy
Electric energy meter Heat meter
SW3-4 SW3-8
Note: (Local supply) (Local supply)
There could be some OFF Without OFF Without
discrepancies between the
ON With ON With
actual and the calculated
values.
(2) In the case external electric energy meter and/or heat meter is not used,
If you seek for accuracy,
check if the setting for electric heater and water pump(s) input is correct
please make sure to
connect power meter(s) by referring to <Energy monitor setting> in "9-5. Service menu".
and heat meter to FTC (3) In the case external electric energy meter and/or heat meter is used,
board. Both should be check if the unit of output pulse on external meter matches with the one
locally supplied. set at the main remote controller by referring to <Energy monitor setting>
in "9-5. Service menu".
2. on-connectable type of external meter
N 2. Check if the external meter (local supply) is connectable type by referring to
(local supply) is connected. <Energy monitor setting>" in "9-5. Service menu".
3. External meter (local supply) failure 3. C
heck if signal is sent to IN8 to IN10 properly. (Refer to section 6. WIRING
DIAGRAM)
Replace the external heat meter if defective.
4. FTC board failure 4. Check the FTC control board.
Replace the board.
36 Heat pump is forced to Smart grid ready input (IN11 and IN12) is used, Normal operation no action necessary.
turn ON and OFF. and switch-on and off commands are input.
Annual Maintenance
It is essential that the cylinder unit is serviced at least once a year by a qualified individual. Any spare parts required should be purchased from Mitsubishi Electric.
NEVER bypass safety devices or operate the unit without them being fully operational.
<Annual maintenance points>

Use the Annual Maintenance Log Book as a guide to carrying out the necessary checks on the cylinder unit and outdoor unit.
OCH714C 62
10-6. Checking Component Parts' Function
Part Name Checkpoints
Water circulation pump (primary circuit)
<Water circulation pump (primary circuit) characteristics>
BROWN
Signal cable
PWM input signal E*ST30D series
BLUE 80.0
External static pressure [kPa]

Signal ref. Speed 5 (Default setting)
3 BLACK 70.0
Feedback signal Speed 4
M 60.0 Speed 3
1~ BROWN Speed 2
L 50.0 Speed 1
3 BLUE N 40.0
Power cable
GREEN/
30.0
YELLOW 20.0
10.0
0.0
0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0
Flow rate [L/min]
<Recommended water flow rate range> <Figure 10.6.1>
Outdoor heat pump unit Water flow rate range [L/min]
Packaged model PUZ-WM50 6.5 – 14.3 E*ST20/30C series
80.0

PUZ-WM60 8.6 – 17.2 Speed 5 (Default setting)
PUZ-WM85 10.8 – 24.4 70.0 Speed 4
PUZ-WM112 14.4 – 32.1 60.0 Speed 3
50.0 Speed 2
PUZ-HWM140 17.9 – 40.1 Speed 1
Split model SUZ-SWM40 6.5 – 11.4 40.0
SUZ-SWM60 7.2 – 17.2 30.0
SUZ-SWM80 7.8 – 21.5 20.0
PUD-S(H)WM60 9.0 – 22.9 10.0
PUD-S(H)WM80 9.0 – 22.9 0.0
PUD-S(H)WM100 14.3 – 34.4 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0
PUD-S(H)WM120 14.3 – 34.4 Flow rate [L/min]
PUD-SHWM140 14.3 – 34.4 <Figure 10.6.2>
PUHZ-FRP71 11.5 – 22.9
E*ST17/20D series
PUHZ-SW75 10.2 – 22.9 80.0
PUHZ-SW100 14.4 – 32.1 Speed 5 (Default setting)

70.0 Speed 4
PUHZ-SW120 20.1 – 36.9
60.0 Speed 3
PUHZ-SHW80 10.2 – 22.9 Speed 2
50.0
PUHZ-SHW112 14.4 – 32.1 Speed 1
40.0
PUHZ-SHW140 17.9 – 36.9
30.0
PUMY-P112 17.9 – 35.8
PUMY-P125 17.9 – 35.8 20.0
PUMY-P140 17.9 – 35.8 10.0
0.0
<Table 10.6.1> 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0
Note: For installation of E*PT series, set its pump speed with a pressure drop Flow rate [L/min]
between the cylinder unit and the outdoor unit factored into the external <Figure 10.6.3>
static pressure.
Water circulation pump L N Measure the resistance between the terminals with a multimeter.
(sanitary circuit) (Winding temperate 20°C)
Terminal Normal (speed 2) Abnormal

L-N 211 Ω Open or Short
DHW circulation pump MUST be set to speed 2.
M
1~
Immersion heater Measure the resistance between the terminals with a multimeter.
(Winding temperate 20°C)
Terminal Normal Abnormal

A-B 19.2 Ω Open or Short
To reset the immersion heater use a pin or similar to press the reset button lo-
cated on the top of the immersion boss.
See diagram on the left.
Flow sensor FTC CONTROLLER BOARD Flow signal

4.0
CN1A WH 3.5
Flow output signal[V]
BK 1 3.0
WITHOUT SIGNAL
2 2.5
Vout WH MICRO
SENSOR
PROCESSOR 2.0
BU 3
5 VDC 1.5
BN 4
1.0
0.5
0.35 V
0.0
4-3 : 5 V (DC) 0 20 40 60 80 100
2-3 : Output Vout (DC) Flow [L/min]
OCH714C 63
Booster heater Measure the resistance between the terminals with a multimeter.
Thermostat (90°C) and thermal cut out (121°C)

121 °C 90 °C
Thermal Manual reset 9–10 110(±35) mΩ Open or Short
cut-out water
thermostat
AWG18
AWG18
9 10
2 kW heater (230 V, 1 phase) 2 kW
1–2 26.5(+3/−1.3) Ω Open or Short
AWG15 FEP
AWG15 FEP
WHITE
WHITE
1 2
2 + 4 kW heater (230 V, 1 phase) 2 kW

2 kW 2 kW
1–2 26.5(+3/−1.3) Ω Open or Short
3–4 13.3(+1.5/−0.6) Ω Open or Short
AWG15 FEP
AWG15 FEP
AWG13 FEP
AWG13 FEP
WHITE
WHITE
BLUE
BLUE
1 2 3 4
3 + 6 kW heater (400 V, 3 phase)
1 kW 2 kW 1−2=2-3=1−3 105.8(+11.8/−5) Ω Open or Short
1 kW 1 kW 2 kW 2 kW 4−5=5-6=4−6 52.9(+5.8/−2.5) Ω Open or Short
AWG15 FEP
AWG15 FEP
AWG15 FEP
AWG13 FEP
AWG13 FEP
AWG13 FEP
WHITE
WHITE
WHITE
BLUE
BLUE
BLUE
1 2 3 4 5 6
3 + 6 kW heater (230 V, 3 phase)

1−2=2-3=3−1 35.3(+3.9/−1.8) Ω Open or Short
1 kW 1 kW 2 kW 2 kW 4−5=5-6=6−4 17.6(+1.9/−0.9) Ω Open or Short
1 kW 2 kW
AWG15 FEP
AWG15 FEP
AWG15 FEP
AWG13 FEP
AWG13 FEP
AWG13 FEP
WHITE
WHITE
WHITE
BLUE
BLUE
BLUE
1 2 3 4 5 6
Earth leakage circuit breaker for heater If a short circuit occurs on the booster heater, immersion heater, or each
power line, a short-circuit breaker will trip and power source will be blocked.
Eliminate the causes of short circuit and then turn on the breaker again.
Relay for heater R S T A1 A2 When the applied voltage is not 230 VAC across the terminals A1-A2, check
the terminals R-U, S-V, and T-W are open.
When the applied voltage is 230 VAC across the terminals A1-A2, check the
terminals R-U, S-V, and T-W are short.
U V W
3-way valve (Stepping motor) Measure the resistance between the terminals with a multimeter.
Blue (Winding temperature 20°C)
M
Normal Abnormal
Pink Purple-Yellow Purple-Blue Purple Gray Purple-Pink
Open or Short
35 Ω
Purple
Yellow Gray
3-way valve (AC motor) Measure the resistance between the terminals with a multimeter.
(Winding temperature 20°C)
Black Terminal Normal Abnormal
Blue-Black
Blue 11 Ω Open or Short
M or Blue-Brown*
Brown
*One will be 11Ω and the other will be open.
OCH714C 64
FTC CO
Pressure sensor FTC CONTROLLER BOARD
Vout (V)
CN401 WH
Vout (V)
CN401 WH 5 VDC
4.5 RD 1
4.5 RD 1
SENSOR
SENSOR
2.5 BK 3 2.5 BK 3
Vout WH 4 MICRO
PROCESSOR
Vout WH 4
0.5
0.5
2.5 5 PRESSURE
(MPa)
2.5 5 PRESSURE
1-3 : 5 V (DC) (MPa)
3-4 : Output Vout (DC) 1-3 : 5 V (DC)
Thermistors 3-4 : Output Vout (DC)
Disconnect the connector then measure the resistance with a multimeter.
(At ambient temperatures of 10 to 30°C.)
Thermistor Normal Abnormal
TH1
TH2
THW1
THW2
THW5A
4.3 - 9.5 kΩ Open or short
THW5B
THW6
THW7
THW8
THW9
THW10
40 - 100 kΩ Open or short
THWB1
50
<Thermistor Characteristics Charts>
• Room temperature thermistor (TH1)

• Liquid refrigerant temperature thermistor (TH2)
• Flow water temperature thermistor (THW1) 40
• Return water temperature thermistor (THW2)
• DHW tank temperature thermistor (THW5)
• Zone1 flow water temperature thermistor (THW6)
Resistance (k")
• Zone1 return water temperature thermistor (THW7) 30

• Zone2 flow water temperature thermistor (THW8)
• Zone2 return water temperature thermistor (THW9)
Thermistor R0 = 15kΩ ± 3%
B constant = 3480 ± 2% 20
1 1
Rt = 15exp {3480 ( 273+t – 273 )}
0°C 15 kΩ 10
10°C 9.6 kΩ
20°C 6.3 kΩ
25°C 5.2 kΩ
30°C 4.3 kΩ 0
40°C 3.0 kΩ -20 -10 0 10 20 30 40 50
Temperature (:)
1000
• Boiler flow water temperature thermistor (THWB1)
• Mixing tank temperature thermistor (THW10)
900
Thermistor R100 = 3.3kΩ ± 2%

800
B constant = 3970 ± 1%
1 1
Rt = 3.3exp {3970 ( 273+t – 273 )} 700
Resistance (kΩ)
600
0°C 162.8 kΩ
10°C 97.4 kΩ
500
20°C 60.3 kΩ
25°C 48.1 kΩ
400
30°C 38.6 kΩ
40°C 25.4 kΩ
50°C 17.1 kΩ 300
60°C 11.9 kΩ
70°C 8.4 kΩ 200
80°C 6.0 kΩ
100
0
-30 -20 -10 0 10 20 30 40 50 60 70 80
Temperature (°C)
OCH714C 65
10-7. Test point diagram
FTC (Controller board)

CNP1/OUT1 (TBO.1 1-2)
Water circulation pump1
(230 VAC)
OUT2 (TBO.1 3-4)

(Local supply) (230 VAC)
CN01
OUT3 (TBO.1 5-6)
Power supply
(230 VAC)
(Local supply) (230 VAC)
CNP4/OUT14
F1
(230 VAC)
10 A/250 V
OUT5 (TBO.2 1-3)
Mixing valve (Local supply) F2
(1-2[Close]: 230 VAC) 6.3 A/250 V
(2-3[Open]: 230 VAC)
CN3C
OUT4 (TBO.2 4-6) Transmission
3-way valve/2-way valve (Indoor/Outdoor)
(Local supply) (0–24 VDC)
(4-5: 230 VAC) LED1
OUT10 (TBO.3 1-2) Power supply (FTC)
Signal output (Boiler) CNPWM
(non-voltage contact) Water circulation
pump 1
(2-3: 5 VDC)
LED2
OUT11 (TBO.3 5-6) Power supply (Main
Signal output (Error) (230 VAC) remote controller)
LED3
OUT12 (TBO.3 7-8) Transmission
Signal output (Defrost) (230 VAC) (Indoor/Outdoor)
OUT15 (TBO.4 1-2) CNRF
Signal output (Comp on) Transmission (Indoor/
(230 VAC) Wireless receiver)
OUT13 (TBO.4 3-4) (1-2: 11.5–13.2 VDC)
2-way valve2 (230 VAC) CN105
Transmission (Indoor/
CNIH/OUT9 (TBO.4 5-6) WiFi adaptor)
Signal output for immersion (1-2: 11.5–13.2 VDC)
heater (230 VAC)
LED4
OUT8 (TBO.4 7-8) Reading or writing
Signal output (Cooling) data to SD card
(230 VAC) CN22
Main remote controller
CNBHT (10.4–13.7 VDC)
Thermostat input for CN108
booster heater SD card
CNBC
CN21
Signal output for booster heater
Thermistor
(230 VAC)
(Ref. liquid temp.)
CNBH CN20
Signal output for booster heater Thermistor
(1-3: heater1 230 VAC) (Room temp.)
(5-7: heater2 230 VAC) CNW12
Thermistor
(1-2: Flow water temp.)
(3-4: Return water temp.)
THW10
(TBI.6 5-6)
IN1 Thermistor
CN1A
(TBI.1 7-8) (Mixing tank water temp.)
Flow sensor
Room thermostat IN7
input THWB1
input (TBI.2 3-4)
THW7 (TBI.6 7-8)
Flow switch
IN2 IN4 IN8 (TBI.5 5-6) Thermistor
IN6 3 input
(TBI.1 5-6) (TBI.1 1-2) (TBI.3 7-8) Thermistor (Boiler flow
Flow switch 1 (TBI.2 5-6) (Zone1 return
Demand Power meter IN12 water temp.)
input Room thermostat water temp. )
control input 1 input (TBI.3 1-2)
2 input
IN3 Smart grid
IN5 IN10 IN9 THW6 (TBI.5 7-8) THW9 (TBI.5 1-2)
(TBI.1 3-4) ready 2 input
(TBI.2 7-8) (TBI.2 1-2) (TBI.3 5-6) Thermistor Thermistor
Flow switch Outdoor ther- (Zone2 return water temp.)
Heat meter Power meter IN11 (TBI.3 3-4) (Zone1 flow water temp.)
2 input mostat input input 2 input Smart grid THW8 (TBI.5 3-4)
CNW5 Thermistor
ready 1 input (DHW tank water temp.) Thermistor
(Zone2 flow water temp. )
OCH714C 66
11 DISASSEMBLY PROCEDURE
<Preparation for the repair service>
● Prepare the proper tools.
● Prepare the proper protectors.
● Provide adequate ventilation.
● After stopping the operation of the cylinder and outdoor unit, turn off all the power-supply breaker.
● Discharge the condenser before the work involving the electric parts.
● Allow parts to cool.
● Do not expose the electric parts to water.
● When replacing or servicing water circuit parts, drain system first.
Check individual illustrations and positions of the parts by referring to the parts catalogue.
Some lead wires and pipes are bundled with bands. Cut the bands to undo the fastened pipes and lead wires if necessary. When bundling the
lead wires and pipes again, use new commercially available bands.
When removing the parts associated with water pipe work, drain the cylinder unit as necessary. Refer to "Draining the cylinder unit" on page 28.
When draining the cylinder unit, keep water from splashing on the internal parts (mainly electric parts and insulations).
: Indicates the visible parts in the photos/figures.
: Indicates the invisible parts in the photos/figures.
DISASSEMBLY PROCEDURE PHOTOS/ FIGURES

1. How to remove the front panel Photo 1-1
(1) Remove
the 2 screws at the bottom of the cylinder unit.
(Photo 1-1)
(2) Slightly lift and pull out the front panel from the cylinder
unit. (Photo 1-1) Remocon assy
(3) Disconnect the relay connector connecting from the
remocon assy. (Photo 1-2)
Front panel
Photo 1-2 Remocon assy
Connector
Front panel fixing screws
2. How to remove the remocon assy

(1) R emove the front panel. (Refer to Procedure 1.)
(2) Turn the front panel over and remove the remocon
holder by removing the 5 claws. (Photos 2-1 and 2-2)
(3) S lide the main remote controller support upward, then
remove it together with the remocon assy. (Photo 2-2)
(4) S eparate the remocon assy from the remocon support.
(Photos 2-1 and 2-3)
Photo 2-1 Photo 2-2 Remocon holder Photo 2-3
Remocon support Front panel
Claw
Remocon
assy
Claws
OCH714C 67
3. How to remove the electrical parts Photo 3-1
(Step (1) is applied to all the following parts.) Earth leakage circuit Control box
Controller board breaker (ECB1)
(1) Remove the front panel. (Refer to Procedure 1.)
<Earth leakage circuit breaker> (Photo 3-1)
(2) Disconnect all the lead wires from the earth leakage cir-
cuit breaker.
(3) Remove the 2 screws on the earth leakage circuit breaker.
Screws
Note:
To avoid dropping of the breaker, hold the breaker by hand
when removing the last screws.
<Contactor> (Photo 3-1)

(2) Disconnect all the lead wires from the contactors.
(3) Remove the 2 screws on each contactor.
Note:
To avoid dropping of the contactors, hold the contactors by
hand when removing the last screws.
To prevent an electrical shock, wait until all the LED lamps
on the FTC control board are turned off.
Screw
<Terminal block> (Photo 3-1) Terminal block (TB1) Contactors
(2) Disconnect all the lead wires from the terminal block. (To
Note: The photos shown are of the EHST20C-YM9D model.
disconnect the S1, S2 and S3 lead wires, disengage the
locks by pressing on the claws.)
(3) Remove the screw on the terminal block.
Note:
To avoid dropping of the terminal block, hold the terminal
block by hand when removing the screw.
Board supports
Photo 3-2
<Controller board> (Photo 3-2)
(2) Disconnect all the lead wires from the controller board.
(3) Remove the controller board from the 4 board supports.
Controller
board
Board supports
OCH714C 68
4. How to remove the control box Photo 4-1
(1) Remove the front panel. (Refer to Procedure 1.) Screw
Bracket (L) Cable clamp Bracket (R)
(2) Disconnect only the lead wires in the control box that
connect to the components in the cylinder unit. Screw
Photo 4-2 shows the control box before the related lead
wires are disconnected.
(3) Remove the 4 screws on the bracket (L and R) and
disengage the tab on the control box bracket from the Tabs
front frame (L). (Photo 4-1) Tabs
(4) Disengage the 2 tabs on the control box bracket (R) from
the front frame (R). (Photo 4-1)
(5) Slightly lift and pull out the control box from the cylinder Cable
unit while tilting the control box backward. clamp
Cable
<When swinging the control box to the front> strap
(2) Remove the 4 screws on the bracket (L and R). (Photo 4-1)
(3) Disengage the tab on the control box bracket (L) from
the front frame (L) and pull the control box by lifting the Front Front
left-hand side to swing the control box. (Photo 4-3) frame (L) Fastener Control Cable
strap frame (R)
box
Note: Disconnect the field wiring as necessary. Note: The photos shown are of the EHST20C-YM9D model.
Photo 4-2
Earth cable of Earth cable of
water pump water pump
(sanitary circuit) (primary circuit) CNPWM connector Photo 4-3
Control box
CNP1
connector
CNP4
connector
CNV1
connector
CN851
connector
Swing
CN1A connector
Note: The photos shown are of the EHST20C-YM9D model.
OCH714C 69
5. How to remove water pump (primary circuit)/pump valve/
Photo 5-1
strainer valve
<Water pump> Strainer Quick connection

Close the pump valve (OFF) before removing the water pump, valve O-ring
and open the valves (ON) after reinstalling the water pump. Strainer
(1) Remove the front panel. (Refer to Procedure 1.) valve stay
(2) Disconnect the CNP1 connector, the earth cable and the Flow direction
CNPWM connector on the controller board. (Photo 4-2) Nut (G1")
(3) Release the water pump lead wire from the cable clamp, Gasket (G1")
Screws
the fastener and the cable strap in the control box, and
the cable strap, the fastener and the band below the Terminal
control box. (Photos 4-1 and 10-1) box
(4) Close (OFF) the pump valve and the strainer valve
Water pump
(Photo 5-1) (primary circuit) Nut (G1")
• When either of the pump valve handle or the strainer Gasket (G1")
valve handle is stiff, use a tool to grip the handle and
turn it carefully. Pump valve
Pump valve stay
• When opening or closing the pump valve and the
strainer valve, ensure to do so fully, not halfway.
(5) Remove the water pump by removing the two G1" nuts
using the 2 spanners: one to hold the G1" nut and the
other to turn the other side of G1" nut. Remove the water Photo 5-2
pump by sliding it horizontally. (Photo 5-1).
• When reinstalling the G1" nuts, use new G1" gaskets.
(Photos 5-2 and 5-3) Gasket
• Set the water pump in the way that the die stamped (G1")
arrow facing down, and the lead wire connectors to the
left. (Photo 5-1)
• Be sure to change the pump and the water pump lead
wire together.
• Be sure to wipe water around the surface of the pump
and the water pump lead wire thoroughly.
<Pump valve>
(6) R
emove the 2 screws on the pump valve stay. (Photo 5-1)
Photo 5-3
(7) <
E**T**C/X series>
Remove the pump valve by detaching the quick connection.
<E**T**D series>
Detach the quick connection from pump valve and P-HEX.
Remove the pipe (pump-wc) and the elbows.
Remove the pump valve.
• When reinstalling the quick connection, use new O-ring.
• Refer to Procedure 25 for how to attach and detach the
quick connection.
(8) R
emove the pump valve stay by removing the 2 screws,
and remove the drain cock (primary circuit). (Photo 5-4)
• Reuse the removed pump valve stay and the pump
valve stay fixing screws. Gasket G1"
• When reinstalling the drain cock (primary circuit), use a
new one.
Photo 5-4 Screws Pump valve stay
Note: S
kip Steps (2) and (3) above when replacing the
pump valve only.
Drain cock
(primary circuit)
Continue to the next page.

OCH714C 70
From the previous page.

<Strainer valve> Photo 5-5 Cover Strainer mesh (inside)
(6) Remove the 2 screws on the strainer valve stay. (Photo 5-1)
(7) R
emove the strainer valve by detaching the quick con-
nection.
• When reinstalling the quick connection, use a new
O-ring.
quick connection.
(8) R
emove the strainer valve stay by removing the 2
screws. (Photo 5-5)
• Reuse the removed strainer valve stay and the strainer
valve stay fixing screws.
Note: S kip steps (2) and (3) when replacing the strainer Screws Strainer valve stay
valve only.
Photo 5-6
<Strainer cover (debris recovery)> Strainer mesh Cover Packing
(5) R
emove the cover using 2 spanners: one to hold the
strainer valve and the other to turn the cover. (Photo 5-5)
•B e sure to reattach the mesh after washing it. (Photo 5-6)
• When reinstalling the cover, use a new packing. (Photo
5-6)
Note: S
kip Steps (2) and (3) above when washing the strain-
er mesh only.
6. How to remove the 3-WAY VALVE/3-WAY VALVE MOTOR Photo 6-1 (E**T17*/20D series)
(2) <
E**T17*/20D series>
Disconnect the CNV1 connector on the controller board.
B
(Photo 4-2)
<E**T20C/20X/30* series> Fastener
Disconnect the CN851 connector on the controller board. O-ring
Fastener
(Photo 4-2)
(3) R
elease the 3-way valve motor lead wire from the cable O-ring
clamp, the fastener and the cable strap in the control
box, and the cable strap, the fastener and the band
below the control box. (Photos 4-1 and 10-1)
(4) R
emove the 3-way valve by removing the fastener. 3-way
valve
• When reinstalling the fastener, use new O-ring. A and B motor
shown represent the bottom and the top directions of 3-way valve O-ring
the 3-way valve, respectively. A Fastener
Note:
Before replacing the motor, be sure to power off the
cylinder unit. Photo 6-2 (E**T20C/20X/30* series)
Failure to do so may cause electric shock or cause the
3-way valve to malfunction.
B
Fastener
O-ring
Fastener
O-ring
3-way valve
3-way
valve
motor
O-ring
Fastener
A
OCH714C 71
7. How to remove the flow sensor Photo 7-1
(2) Disconnect the CN1A connector on the controller board.
(Photo 4-2) Same diameter
(3) Release the flow sensor lead wire from the fastener and quick connection
the cable strap in the control box, and the cable strap, O-ring
the fastener and the band below the control box. (Photos
4-1 and 10-1) Flow direction Flow sensor
(4) Close (OFF) the strainer valve. (Photo 5-1)
• When the strainer valve handle is stiff, use a tool to grip Sensor part
the handle and turn it carefully. Same diameter
• When opening or closing the strainer valve, ensure to do quick connection
so fully, not halfway.
(5) Remove the flow sensor by detaching the same diameter O-ring
quick connection. (Photos 7-1 and 7-2)
• When reinstalling the flow sensor, use new O-rings.
(Photos 7-1 and 7-2) Lead wire
quick connection.
Note: Set the flow sensor in the direction of the arrow print- Photo 7-2
ed on the flow sensor, and in the way that the sensor
part faces to the left. (Photo 7-1)
8. How to remove the booster heater

(2) Disconnect the CNBHT connector on the controller
board, and the booster heater lead wires wired to the O-rings
BHC1 (Lead wire No.1, No.2 and No.3) and BHC2
(Lead wire No.4, No.5 and No.6) contactors respectively
and release the lead wires from the fastener, the cable
strap, and the band. (Photos 8-1 and 10-1)
Note: Do not mix up the lead wire numbers when
re-connecting the lead wires to the contactors as the
lead wire numbers are different depending on the
models.
Model Lead wire No. Contactor
ERST17D-VM6D ERST20C-VM6D No.1 BHC1-U
EHST20D-VM6D ERST30C-VM6ED No.2 BHC1-V
ERST20D-VM6D EHPT17X-VM6D No.4 BHC2-U
EHST30D-VM6ED EHPT20X-VM6D
ERST30D-VM6ED ERPT20X-VM6D
EHST20C-VM6D ERPT30X-VM6ED
No.5 BHC2-V Photo 8-1
EHST30C-VM6ED
EHST17D-YM9D EHST30C-YM9ED No.1 BHC1-U Controller board Control box
EHST20D-YM9D EHST30C-TM9ED No.2 BHC1-V
EHST20D-YM9ED ERST30C-YM9ED No.3 BHC1-W
EHST20D-TM9D EHPT17X-YM9D No.4 BHC2-U
ERST20D-YM9D EHPT20X-YM9D
No.5 BHC2-V
EHST30D-YM9ED EHPT20X-YM9ED
EHST30D-TM9ED EHPT20X-TM9D
ERST30D-YM9ED EHPT30X-YM9ED
EHST20C-YM9D No.6 BHC2-W
EHST20C-YM9ED
EHST20C-TM9D
ERST20C-YM9D
EHST17D-VM2D EHPT17X-VM2D No.1 BHC1-U
ERST17D-VM2D ERPT17X-VM2D No.2 BHC1-V
EHST20D-VM2D ERPT20X-VM2D BHC1
ERST20D-VM2D ERPT30X-VM2ED
BHC2
ERST30D-VM2ED
EHST20C-VM2D
ERST20C-VM2D
No.1
No.2
No.3
No.4
No.5
No.6
ERST30C-VM2ED
Refer to 6. WIRING DIAGRAM
Cable straps
Note: The photos shown are of the EHST20C-VM6D model.

OCH714C 72

(3) Remove the DIV frame by removing the 2 screws on it. Photo 8-3
Booster heater O-ring
(Photo 8-2) (Only E**T20/30* series)
(4) Close (OFF) the pump valve. (Photo 8-2)
• When the pump valve handle is stiff, use a tool to grip the
handle and turn it carefully.
• When opening or closing the pump valve, ensure to do so
fully, not halfway.
(5) Detach the 2 quick connections. (Inlet of booster heater and
outlet of P-HEX) (Photos 8-2 and 8-3)
• When reinstalling the quick connections, use new O-rings.
• Refer to Procedure 25 for how to attach and detach the Quick connec-
tion of inlet of
quick connection. booster heater
(6) Remove the pipe (W.C. - B.H.) by carefully pulling it to the
right. (Photo 8-2)
(7) Remove the pipe (B.H. - D.V.) by carefully pulling it to the
top. (Photo 8-2)
(8) D
etach the quick connection (upper F.S.) to make the con- P-HEX
nection part of pipe (to F.S.) free. (Photo 8-2)
• When reinstalling the quick connections, use a new O-ring.
quick connection.
Quick connec-
tion of outlet of
P-HEX
O-ring
Photo 8-2
O-ring Pipe (B.H.-D.V.)
Front frame (L)
Fastener
Screw
Booster heater
Heater stay
Screw
O-ring
Quick connection of
inlet of booster heater
Pipe (W.C. - B.H.)
Quick connection
of outlet of P-HEX
O-ring
P-HEX
Pump valve

OCH714C 73
(9) Remove the 2 screws that hold the heater stay onto the Photo 8-4
front frame (L). Lift the booster heater slightly and remove
the booster heater with the heater stay from the front frame
(L). (Photos 8-2)
(10) Remove the 3 screws that hold the heater stay onto the
booster heater, and remove the heater stay from the
booster heater. (Photo 8-4)
9. How to remove the thermostat/immersion heater
<Thermostat>
(1) Remove the front panel. (Refer to Procedure 1.) Screws
(2) Peel off the water-proof tapes on the plastic head of the
thermostat in order to reveal the thermostat terminals,
and disconnect the lead wires from the terminals.
Booster
(Photos 9-1 and 9-2) heater
• Use new commercially available water-proof tapes to
cover the terminals again.
(3) Pull out the thermostat. Screw
<Immersion heater>
(4) Remove the tab cover and remove the back nut (G1-
3/4") using the tool included with the immersion heater.
(Photo 9-3)
(5) Pull out the immersion heater.
• When reinstalling the immersion heater, use a new
Front frame (L)
G1-3/4" gasket.
Note:
When replacing the immersion heater only, skip Step (2).
After reinstalling the back nut with the tab cover onto the
tank, insert the immersion heater straight into the tank
through the back nut in order to provide adequate sealing. Photo 9-2
Failure to do so may cause water leakage.
Always check for water leakage after installation.
Photo 9-1
Photo 9-3 Water-proof tapes
Lead wires Thermostat/

Immersion heater Back nut
(G1-3/4")
Tool (*1)
(*1) When the model is the cylinder unit including immersion heater,
the tool is included with the unit. The tool is also included with
the immersion heater of optional parts.
OCH714C 74
10. How to remove the plate heat exchanger (P-HEX)
(Refrigerant - Water)
<E*ST**C/D series>
(1) P
ump down the refrigerant circuit and close the stop Photo 10-1
valve at the outdoor unit side.
(Refer to 12. SUPPLEMENTARY INFORMATION.) DIV frame
(2) R
emove the front panel. (Refer to Procedure 1.)
Remove the left side panel. (Refer to Procedure 22.)
(3) Remove the control box. (Refer to Procedure 4.)
(4) R
emove the DIV frame by cutting the band and removing Cable
2 screws on it. (Photo 10-1) (E*ST20/30* series) strap
(5) Cut the bands bundling the pipes. (Photos 10-1 and 10-2)
Fastener
(6) R
emove the 2 flare nuts on the refrigerant piping on top
of the cylinder unit. (Photo 10-3)
Screw
Screws
DIV frame
Bands
Photo 10-2 Screw
P-HEX
Bands
Screws
Note: T
he photos shown are of the EHST20D-VM6D
model with optional immersion heater.
Photo 10-3
Flare nuts
Top panel

OCH714C 75

10. How to remove the plate heat exchanger (P-HEX) Photo 10-4
(Refrigerant - Water) Expansion vessel
(7) Remove the thermistor (TH2) from the thermistor holder.
(Refer to Procedure 21.)
(8) Remove the manometer with the manometer cover.
(Refer to Procedure 12.)
(9) Loosen the flare nuts for Air vent (automatic) and
pressure relief valve (3 bar), and remove the Air vent
(automatic) and pressure relief valve (3 bar) together
with the flare joints. (Refer to Procedure 12.)
(10) Loosen and remove the flare nut which connects the
expansion vessel. (Photo 13-1)
(11) Loosen and remove the flare nut on booster heater,
then remove the pipe. (over B.H.) (Photo 10-4)
(12) Remove the strainer valve, the water pump and the
pump valve. (Refer to Procedure 5.)
(13) Remove the quick connection on 3-way valve to make Pipe (over B.H.)
the connection part free. (Photo 6-1 and 6-2)
•W hen reinstalling the quick connection, use a new Photo 10-5
O-ring.
• Refer to Procedure 25 for how to attach and detach
the quick connection. Screw
(14) Remove the booster heater. (Refer to Procedure 8.)
(15) Remove the water coil cover ,the W.C. top cover (Only
E**T**C series) and the pump stay by removing the
screws. (Photo 10-5) Screws
• Reuse these 3 plates and fixing screws.
(16) P ull out the P-HEX. P-HEX
Water coil
cover
Screws Pump
stay
11. How to remove the pressure sensor Photo 11

<Only E*ST**D series>
(1) Remove the plate heat exchanger. (Refer to Procedure 10.)
(2) Remove the welded part of the pressure sensor.
Be sure not to burn the pipe cover. (Photo 11.)
Note: The temperature of the pressure sensor must be 100 °C
or below when welding.
Thermistor <THW2>
OCH714C 76
12. How to remove the pressure relief valve/manometer/air
vent (automatic) Photo 12-1
Manometer
(1) Remove the front panel. (Refer to Procedure 1.) Manometer connection (G1/4")
Manometer stay
(2) Swing the control box to the front. (Refer to Procedure 4.)
<Manometer>
(3) R
emove the G1/4" nut from the pressure relief valve Screws
using 2 spanners: one to hold the joint (G1/4") and the Joint (G1/4")
other to turn the manometer connection. (Photo 12-1)
•W hen reinstalling the G1/4" nut, use a new G1/4" Gasket
gasket. (Photo 12-1) (G1/4")
(4) R
emove the 2 screws and remove the manometer stay with
the manometer from the front frame (L) by sliding it upward.
(Photos 12-1)
(5) R
emove the manometer from the manometer stay while
pressing on the 2 claws. (Photo 12-2)
•W hen reinstalling the manometer assembly on the unit,
beware not to put strain on the root of the capillary tube
as the capillary tube is easy to break at the root. (Photo
12-3)
Photo 12-2 Manometer Manometer

stay Photo 12-3 Capillary tube
Root
Claws
Manometer Manometer
stay

OCH714C 77

12. How to remove the pressure relief valve/manometer/air Photo 12-4
vent (automatic) Air vent
(automatic)
Pressure relief
<Pressure relief valve (3 bar)> valve (3 bar)
(3) Remove the field piping from the pressure relief valve (3
bar). (Photo 12-4)
(4) Remove the pressure relief valve (3 bar) with the flare
Flare joint
joint using 2 spanners: one to hold the flare joint and the
other to turn the flare nut. (Photo 12-4) Air vent joint
Flare nut
(5) Remove the pressure relief valve (3 bar) using 2
spanners: one to hold the flare joint and the other to turn
the pressure relief valve (3 bar). (Photo 12-5)
(6) Eliminate loctite on the thread surfaces using remover.
(Photo 12-5)
• Before reinstallation, apply loctite over the thread Photo 12-5 Pressure relief
valve (3 bar) Flare joint
surface on the pressure relief valve.
• For more details about the loctite and the remover,
refer to Page 87.
<Air vent (automatic)>

(3) Remove the air vent (automatic) using 2 spanners: one
to hold the flare joint and the other to turn the flare nut.
(Photos 12-4)
Threads for application of loctite
<Pressure relief valve (10 bar) (Except for EHPT20X-
MHEDW model)> Photo 12-6 (Except for EHPT20X-MHEDW model)
(3) Remove the field piping from the pressure relief valve
Air vent Pressure relief
(10 bar). (Photo 12-6) valve (3 bar)
(automatic)
(4) Remove the pressure relief valve (10 bar) with the flare
joint using 2 spanners: one to hold the flare joint and the Pressure relief
other to turn the flare nut. (Photo 12-7) valve (10 bar)
(5) Remove the pressure relief valve (10 bar) using 2
spanners: one to hold the flare joint and the other to turn
the pressure relief valve (10 bar). (Photo 12-8)
(Photo 12-8)
• Before reinstallation, apply loctite over the thread
surface on the pressure relief valve.
• For more details about the loctite and the remover, Photo 12-7 Photo 12-8
refer to Page 87. Pressure relief
Pressure relief valve (10 bar) Flare joint
valve (10 bar)
<Pressure relief valve (5 bar)>
(3) Remove the pressure relief valve with a flare joint using
2 spanners: one to hold the flare joint and the other to
turn the flare nut. (Photo 12-9) Flare joint
(4) Remove the flare joint from the pressure relief valve
using 2 spanners: one to hold the flare joint and the Flare nut
other to turn the pressure relief valve. (Photo 12-9)
(Photo 12-9) Threads for application of loctite
• Before reinstallation, apply loctite over the thread
surface on the pressure relief valve. Photo 12-9
• For more details about the loctite and the remover, Pressure relief
valve (5 bar)
refer to page 87.
• The outlet for the pressure relief valve (5bar) should
be open ended and facing the rear panel.
Flare joint
Flare nut
TH. holder
OCH714C 78
13. How to remove the expansion vessel Photo 13-1
Expansion vessel Flare joint Flare nut
(3) Remove 2 tapes. (Photo 13-1)
• The removed tape can be disposed of.
(4) R emove the flare nut using 2 spanners: one to hold the
flare joint and the other to turn the flare nut. (Photo 13-1)
(5) D isplace the pipe slightly downward and pull out the
expansion vessel. (Photo 13-1)
(6) Remove the flare joint from the expansion vessel. (Photo
13-2) Pipe
• When reinstalling the flare joint, use a new G3/8" gasket.
Note: To avoid dropping of the expansion vessel, hold it by Tapes
hand when removing it. Photo 13-2
Flare joint
Gasket (G3/8")
14. H
ow to remove the temperature and pressure (T&P) relief Photo 14-1
valve (EHPT20X-MHEDW model) T&P relief valve
(3) R emove the field piping from the T&P relief valve. Quick connection
(4) Detach the quick connection. (Photo 14-1)
O-ring
•W hen reinstalling the quick connection, use a new O-ring.
•R efer to Procedure 25 for how to attach and detach the
quick connection.
(5) Remove the T&P relief valve using 2 spanners: one to
hold the T&P joint and the other to turn the T&P relief
valve. (Photo 14-2)
(Photo 14-2) Photo 14-2
•B efore reinstallation, apply loctite over the thread surface T&P joint T&P relief valve
on the T&P relief valve and install the T&P relief valve
with the T&P joint.
•W hen reinstalling the T&P relief valve, point the nut to
the bottom as specified. (Photo 14-1)
•F or more details about the loctite and the remover, refer
to Page 87.
Threads for application of loctite
15. How to remove the air vent (manual) Photo 15

(2) R
emove the air vent (manual) by turning the air vent
(manual).
Air vent (manual)
OCH714C 79
16. How to remove the drain cock (primary circuit) Photo 16-1
<Pump valve side>

(2) Remove the drain cock from the pump valve by turning
the drain cock. (Photo 16-1)
<Pipe side (for P-HEX)>

(2) Remove the drain cock from the pipe by turning the drain
cock. (Photo 16-1)
<Pipe side (Only EHPT20X series)>

(2) Remove the drain cock from the pipe by turning the drain
cock. (Photo 16-2)
Drain cock
(Pump valve side) Drain cock for P-HEX
(Pipe side)
Photo 16-2
Drain cock
(Pipe side)
17. How to remove the drain cock (sanitary circuit)

Photo 17-1
<DHW tank side>

(2) Remove the drain cock by detaching the quick connection.
(Photo 17-1)
•W hen reinstalling the quick connection, use a new
O-ring.
• Refer to Procedure 25 for how to attach and detach
the quick connection. Quick
<P-HEX (Water-Water) side> connection
(2) Remove the drain cock from the P-HEX (Water-Water) by
turning the drain cock. (Photo 17-2) O-ring
Photo 17-2
Drain cock (DHW tank side)
P-HEX
Drain cock
(P-HEX side)
OCH714C 80
18. How to remove the plate heat exchanger (P-HEX) Photo 18-1
<Water - Water> Gasket (G3/4")
(1) R
emove the front panel. (Refer to Procedure 1.) Nut (G3/4")
(2) D
rain water in the P-HEX (Water-Water) using the drain Screw
cock (Primary circuit) and the drain cock (Sanitary
circuit). (Photo 18-1)
Nut
(3) R
emove the 2 screws to remove the water coil W cover. (G3/4")
(Photo 18-1) Gasket
• Reuse the water coil W cover and the fixing screws. (G3/4")
(4) R
emove the 4 G3/4" nuts.
• When reinstalling the nuts, use new G3/4" gaskets.
(5) R
emove the P-HEX (Water-Water). (Photo 18-2)
(6) Remove the drain cock (sanitary circuit). (Photo 18-1)
• When reinstalling the drain cock
Water
• When reinstalling the drain cock (sanitary circuit), use a coil W
new one. cover
Drain
cock
P-HEX (Water-Water)
(Sanitary
(inside)
Photo 18-2 circuit)
Nut
Drain cock (G3/4")
(Primary circuit)
Gasket
(G3/4")
Nut (G3/4")
Gasket (G3/4") Screw
P-HEX (Water-Water)
19. How to remove the water pump (sanitary circuit)

Photo 19
(2) D
isconnect the CNP4 connector and the earth cable in Screw
the control box. (Photo 4-2)
(3) R
elease the water pump lead wire from the cable clamp
and the cable strap in the control box, the cable strap, Pump
the fastener and the band below the control box. speed: ST Band
Nut (G1")
(4) R
emove the pipe (tank-W.C.) by remove the 2 G3/4"
Gasket (G1")
nuts. (Photo 19)
• When reinstalling the G3/4" nuts, use a new G3/4"
Water pump
gaskets. Flow (Sanitary circuit)
(5) R
emove the 2 screws to remove the st band.(Photo 19) direction
(6) R
emove the 2 screws to remove the W.P. support. W.P. support
(Photo 19) Terminal
box Nut (G1")
(7) R
emove the water pump (sanitary circuit) by removing
the two G1" nuts using the 2 spanners, one to hold the Gasket (G1")
G1" nut and the other to turn the other side of G1" nut.
Pipe
(Photo 19) (tank-W.C.)
• When reinstalling the G1" nuts, use a new G1" gaskets. Nut (G3/4")
•S et the water pump in the orientation of the arrow
printed on the water pump and in the way that the
terminal box faces to the left. (Photo 19) W.C.
• Set the pump speed of the newly installed water pump support
to " ". (Photo 19)
OCH714C 81
20. How to remove the scale trap (sanitary circuit) Photo 20-1
(2) Disconnect the CNP4 connector and the earth cable in
the control box. (Photo 4-1) Screw fixing the
(3) Release the water pump lead wire from the cable clamp S.T.-W.P. support
and the cable strap in the control box, the cable strap,
the fastener and the band below the control box.
(Photos 4-1 and 10-1) Quick connection
(4) Remove the P-HEX (Water-Water). (Refer to Procedure clip
18.)
S.T.-W.P. support
(5) Remove the water pump. (Refer to Procedure 19.)
(6) Rotate pipe (W.P. - Tank) side up. Pipe (W.P. - Tank)
(7) Remove the screw which fixes the W.C. support to
remove the W.C. support. (Photo 20-1)
• Reuse the W.C. support.
(8) Remove the 3 screws (Right side) and screw (fixing the
S.T.-W.P. support). (Photos 20-1 and 20-2)
(9) Remove the scale trap with the S.T.-W.P. support. (Photo
Water pump
20-2)
(10) Remove the screws and the saddle band, then remove
the scale trap. (Photo 20-2)
•W hen reinstalling the G1" nut, use a new G1" gasket.
• Reuse the saddle band and the screws.
Photo 20-2
Pipe (W.P.-Tank)
Water pump
Screw
(right side)
Nut (G1")
Gasket (G1")
Pipe
(tank-W.C.) Nut (G3/4")
W.C.
support
P-HEX Screw
(Water-Water) (right side)
Scale trap
Screws
Saddle band
Screw
(right side)
Nut (G3/4")
OCH714C 82
21. How to remove the liquid refrigerant temp. thermistor Photo 21-1
(TH2)/flow water temp. & return water temp. thermistors Thermistor
Thermistor <THW5A>
(THW1,THW2)/tank water temp. thermistor (THW5) <THW5B>
(2) Disconnect the following thermistor connectors on the
controller board and release the lead wires from cable
clamps and bands. (Photos 21-1 and 21-3)
•T H2 (CN21) (cable clamp, cable strap, coated clamp
and band)
•T HW1, THW2 (CNW12) (cable clamp, cable strap, coat-
ed clamp and band) Band
• THW5A, THW5B (CNW5) (cable clamp, cable strap,
coated clamp and band)
(3) Remove the thermistors from the thermistor holders.
Photo 21-2
Thermistor <TH2>
Bands Band
Photo 21-3
Thermistor connectors
CN21 <TH2>
CNW12 <THW1>, <THW2>
CNW5 <THW5A>, <THW5B>
Cable
Thermistor <THW2> clamp
Cable
clamp
Cable
strap
Cable
strap
OCH714C 83
22. How to remove the side panels Photo 22-1
(2) Remove the 4 screws on the top panel, and remove the 2 Side panel (Right)
screws that hold the top panel onto the back panel.
(3) Remove the side panel (right) by removing the screw fix-
ing the side panel (right). (Photo 22-1)
(4) Remove the side panel (left) by removing the screw fixing
the side panel (left). (the front side and the back side.) Side panel
(Left) Screws
<V/M plate (Only EHPT20X-MHEDW model)>
(1) Remove the V/M plate by removing 5 screws fixing on the
side panel (Right). (Photo 22-1)
<Only E**T30* series>

(1) Remove the front panel top and under.
(2) Remove the side panel top.
(3) Remove the side panel under.
Screws
Screws
Photo 22-2 V/M plate
Top panel
Screws
Screws
23. How to remove the drain pan

(Remove the front panel under only for ER*T30* series.) Photo 23
(2) Remove the side panel left. (Refer to Procedure 22.)
(Remove the side panel left under only for ER*T30*
series.)
(3) Remove the water pump (primary circuit) / pump valve /
strainer valve. (Refer to Procedure 5.)
<ER*T**X series>
(4) Remove the pump stay.
<ER*T**C/D series> Band

(4) Remove the plate heat exchanger (P-HEX). (Refer to
Procedure 10.) Band
Drain hose
(5) Cut the band at the end of the hose connected to the Drain pan
drain pan. (Photo 23)
(6) Remove the hose from drain pan. (Photo 23)
(7) Lift up and remove the drain pan. (Photo 23)
<CAUTION>
Do not let the drain hose curve upwards.
OCH714C 84
24. How to remove the back panel Photo 24-1
(2) Remove the side panels. (Refer to Procedure 22.)
(3) Remove the 4 screws on the back panel, and remove the Screws (Top panel) Top panel
2 screws that hold the back panel onto the frame. Then
pull out the back panel while lifting the top panel. (Photos
24-1 and 24-2)
Note:
The handles are removed by pushing them up.
Handles
Photo 24-2
Screw (opposite side) Top panel
Back panel
Screw
Note: The photo shows the left side.

The opposite side also has the screw to be
removed on the same position.
Screws
(Back panel)
OCH714C 85
25. How to detach and attach the quick connection Photo 25-1
Refer to the following steps when detaching and attaching the
quick connection.
(1) Remove the clip. (Photos 25-1 and 25-2)
(2) Separate the connected parts to remove the O-ring. (Photo
25-3)
Clip
• Do not reuse the removed O-ring.
• Wipe off if dirt or foreign matters are found on the sealing
surface where the O-ring touches.
(3) Apply grease on the O-ring using a plastic bag, etc. (Photo
25-4)
(4) Attach the O-ring to the male part of quick connection. (Pho- Clip
to 25-5)
• Keep the O-ring free from dirt or foreign matters. Photo 25-2
(5) Connect the male and female parts of the quick connection.
(Photo 25-6)
(6) Attach the clip. (Photo 25-7)
• Ensure to attach the wider diameter of the clip to the fe-
male side. Failure to do so it may cause water leak at the
connected part. (Photo 25-8) (For the same diameter
quick connection, following this note is not necessary.)
Photo 25-3 Photo 25-4 Photo 25-5
Plastic
O-ring bag
O-ring
Female Male
Photo 25-6 Photo 25-7 Photo 25-8
Gap
Clip
OCH714C 86
Notes on replacing the parts
Replacement of the parts listed below requires the following procedure.
After the parts are removed, eliminate loctite on threads by applying loctite remover, apply new loctite, and then install and tighten the parts to the specified tightening
torques below. For details about recommended loctite and loctite remover, refer to Table 11-1, and for details about the replacement parts and their tightening torques,
refer to Table 11-2.
Table 11-1
Recommended Manufacturer No. Applied parts Note
Loctite Henkel Loctite 5400 PRESSURE RELIEF VALVE (3 bar Apply loctite all over from the end of external thread to the
and 10 bar) second ridge. After installing the parts, fix the parts for at least
30 minutes
Loctite 5776 TEMPERATURE AND PRESSURE
RELIEF VALVE
Loctite remover Henkel Loctite 7200 PRESSURE RELIEF VALVE (3 bar Spray loctite remover over sealant on the threads, let the seal-
Gasket Remover and 10 bar) and TEMPERATURE ant sit until soft, and then eliminate it with a wire brush.
AND PRESSURE RELIEF VALVE
Note: When using the products above, refer to the appropriate manuals that come with the individual products.
Table 11-2
Recommended tightening
Part name *1
torque [Nm] *2
PRESSURE RELIEF VALVE 3 bar 15 ± 1
TEMPERATURE AND PRESSURE RELIEF VALVE 15 ± 1
*1. For more details about the listed parts refer to the parts catalogue.
*2. Undertightening and overtightening the parts affect water seal life. Tighten the parts to the appropriate tightening torques.
When installing the parts that are not listed above, observe the tightening torques in accordance with Table 11-3.
Always use a new O-ring or gasket.
Table 11-3
Size Recommended tightening torque
[inch] [Nm]
G1/4" 8±1
G3/8" 15 ± 1
Gasket G3/4" 42 ± 2
G1" 42 ± 2
G1 3/4" 10 ± 1
Packing Strainer cover 40 ± 2
Flow sensor 30 ± 2
O-ring
Air vent (Automatic) 3.5 ± 1
Drain cock (primary circuit) 0.25 ± 0.05
Drain cock
Attached packing 0.25 ± 0.05
(P-HEX sanitary circuit)
Air vent (manual) 0.25 ± 0.05
Flare joint (for water circuit parts) 35 ± 2
After the procedure is complete, ensure that no water leaks.
OCH714C 87
12 SUPPLEMENTARY INFORMATION
Refrigerant collecting (pumpdown) for split model systems only

Refer to “Refrigerant collection” in the outdoor unit installation manual or service manual.
Back-up operation of boiler

Heating operation is backed up by boiler.
For more details, refer to the installation manual of PAC-TH012HT(L)-E.
<Installation & System set up>

1. Set DIP-SW1-1 to ON "With boiler" and SW2-6 to ON “With Mixing tank”.
2. Install the thermistors THWB1 (Flow temp.) *1 on the boiler circuit.
3. Connect the output wire (OUT10: Boiler operation) to the input (room thermostat input) on the boiler. *2
4. Install one of the following room temperature thermostats. *3
Wireless remote controller (option)

Room temp. thermostat (local supply)
Main remote controller (remote position)
*1 The boiler temperature thermistor is an optional part.

*2 OUT10 has no voltage across it.
*3 Boiler heating is controlled on/off by the Room temp. thermostat.
<Remote controller settings>

1. Go to Service menu > Heat source setting and choose “Boiler” or “Hybrid”. *4
2. Go to Service menu > Operation settings > Boiler settings to make detailed settings for “Hybrid” above.
*4 The “Hybrid” automatically switches heat sources between Heat pump (and Electric heater) and boiler.
OCH714C 88
13 SERVICE AND MAINTENANCE
Engineers Forms
Should settings be changed from default, please enter and record new setting in ‘Field Setting’ column. This will ease resetting in the future should the system use
change or the circuit board need to be replaced.
Commissioning/Field settings record sheet
Main remote controller screen Parameters Default setting Field setting Notes
Main Zone1 heating room temp. 10°C to 30°C 20°C
Zone2 heating room temp. *1 10°C to 30°C 20°C
Zone1 heating flow temp. 20°C to 60°C 45°C
Zone2 heating flow temp. *2 20°C to 60°C 35°C
Zone1 cooling flow temp. *3 5°C to 25°C 15°C
Zone1 heating compensation curve −9°C to + 9°C 0°C
Zone2 heating compensation curve *2 −9°C to + 9°C 0°C
Holiday mode Active/Non active/Set time —
Option Forced DHW operation On/Off —
DHW On/Off/Timer On
Heating/Cooling *3 On/Off/Timer On
Energy monitor Consumed electrical energy/Delivered energy —
Setting DHW Operation mode Normal/Eco *4 Normal
DHW max. temp. 40°C to 60°C *5 50°C
DHW temp. drop 5°C to 30°C 10°C
DHW max. operation time 30 to 120 min 60 min
DHW mode restriction 30 to 120 min 30 min
DHW recharge Large/Standard Standard
Legionella prevention Active Yes/No Yes
Hot water temp. 60°C to 70°C *5 65°C
Frequency 1 to 30 days 15 days
Start time 00.00 to 23.00 03.00
Max. operation time 1 to 5 hours 3 hours
Duration of maximum temp. 1 to 120 min 30 min
Heating/Cooling *3 Zone1 operation mode Heating room temp./ Heating flow temp./ Heating Room temp.
compensation curve/ Cooling flow temp.
Zone2 operation mode *2 Heating room temp./ Heating flow temp./ Heating Compensation
compensation curve/ Cooling flow temp. curve
Compensation Hi flow temp. Zone1 outdoor ambient temp. −30°C to +33°C *6 −15°C
curve set point Zone1 flow temp. 20°C to 60°C 50°C
Zone2 outdoor ambient temp. *2 −30°C to +33°C *6 −15°C
Zone2 flow temp. *2 20°C to 60°C 40°C
Lo flow temp. Zone1 outdoor ambient temp. −28°C to +35°C *7 35°C
set point Zone1 flow temp. 20°C to 60°C 25°C
Zone2 outdoor ambient temp. *2 −28°C to +35°C *7 35°C
Zone2 flow temp.*2 20°C to 60°C 25°C
Adjust Zone1 outdoor ambient temp. −29°C to +34°C *8 —
Zone1 flow temp. 20°C to 60°C —
Zone2 outdoor ambient temp. *2 −29°C to +34°C *8 —
Zone2 flow temp. *2 20°C to 60°C —
Holiday DHW Active/Non active Non active
Heating/Cooling *3 Active/Non active Active
Zone1 heating room temp. 10°C to 30°C 15°C
Zone2 heating room temp. *1 10°C to 30°C 15°C
Zone1 heating flow temp. 20°C to 60°C 35°C
Zone2 heating flow temp. *2 20°C to 60°C 25°C
Initial settings Language EN/FR/DE/SV/ES/IT/DA/NL/FI/NO/PT/BG/PL/ EN
CZ/RU/TR/SL
°C/°F °C/°F °C
Summer time On/Off Off
Temp. display Room/DHW tank/Room&DHW tank /Off Off
Time display hh:mm/hh:mm AM/AM hh:mm hh:mm
Room sensor settings for Zone1 TH1/Main RC/Room RC1 to 8/“Time/Zone” TH1
Room sensor settings for Zone2 *2 TH1/Main RC/Room RC1 to 8/“Time/Zone” TH1
Room RC zone select *2 Zone1/Zone2 Zone1
Service menu Thermistor THW1 −10°C to +10°C 0°C
adjustment THW2 −10°C to +10°C 0°C
THW5A −10°C to +10°C 0°C
THW5B −10°C to +10°C 0°C
THW6 −10°C to +10°C 0°C
THW7 −10°C to +10°C 0°C
THW8 −10°C to +10°C 0°C
THW9 −10°C to +10°C 0°C
THW10 −10°C to +10°C 0°C
THWB1 −10°C to +10°C 0°C
Auxiliary settings Economy settings for On/Off *9 On
pump. Delay (3 to 60 min) 10 min
Electric heater Space heating: On (used)/Off (not used) On
(Heating) Electric heater delay timer (5 to 180 min) 30 min
Electric heater Booster heater DHW: On (used)/Off (not used) On
(DHW) Immersion heater DHW: On (used)/Off (not used) On
Electric heater delay timer (15 to 30 min) 15 min
Mixing valve control Running (10 to 240 sec) 120 sec
Interval (1 to 30 min) 2 min
Flow sensor *10 Minimum (0 to 100L/min) 5 L/min
Maximum (0 to 100L/min) 100 L/min
Analog output Interval (1 to 30 min) 5 min
Priority (Normal/High) Normal
(Continued to next page.)

OCH714C 89
Commissioning/Field settings record sheet (continued from the previous page)
Default Field
Main remote controller screen Parameters Notes
setting setting
Setting Service Pump speed DHW Pump speed (1 to 5) 5
menu Heating/Cooling Pump speed (1 to 5) 5
Heat source setting Standard/Heater/Boiler/Hybrid *11 Standard
Heat pump setting Heat pump flow rate Minimum(0 to 100L/min) 5 L/min
range Maximum(0 to 100L/min) 100 L/min
Quiet mode Day (Mon to Sun) —
Time 0:00 - 23:45
Quiet level (Normal/ Level1/ Level2) Normal
Operation Heating operation Flow temp.range Minimum.temp.(20 to 45°C) 30°C
settings *12 Maximum.temp.(35 to 60°C) 50°C
Room temp.control Mode (Normal/Fast) Normal
*13 Interval (10 to 60min) 10min
Heat pump thermo On/Off *9 On
diff.adjust Lower limit (−9 to −1°C) -5°C
Upper limit (+3 to +5°C) 5°C
Freeze stat function *14 Outdoor ambient temp. (3 to 20°C) / ** 5°C
Simultaneous operation (DHW/Heating) On/Off *9 Off
Outdoor ambient temp. (−30 to +10°C) *6 −15°C
Cold weather function On/Off *9 Off
Outdoor ambient temp. (−30 to −10°C) *6 −15°C
Boiler operation Hybrid settings Outdoor ambient temp. −15°C
(−30 to +10°C) *6
Priority mode (Ambient/Cost/CO2) Ambient
*15
Outdoor ambient temp. rise +3 °C
(+1 to +5 °C)
Intelligent Energy Electricity 0.5 */kWh
settings price (0.001 to 999 */kWh)
*16 Boiler 0.5 */kWh
(0.001 to 999 */kWh)
CO2 Electricity 0.5 kg -CO2/kWh
emis- (0.001 to 999 kg -CO2/
sion kWh)
Boiler 0.5 kg -CO2/kWh
(0.001 to 999 kg -CO2/
kWh)
Heat Heat pump capacity 11.2 kW
source (1 to 40 kW)
Boiler efficiency 80%
(25 to 150%)
Booster heater 1 2 kW
capacity
(0 to 30 kW)
Booster heater 2 4 kW
capacity
(0 to 30 kW)
Smart grid ready DHW On/Off Off
Target temp (+1 to +20°C) / -- (Non active) --
Heating On/Off Off
Target temp. Switch-on recommendation(20 to 60°C) 50°C
Switch-on command(20 to 60°C) 55°C
Cooling On/Off Off
Target temp. Switch-on recommendation(5 to 25°C) 15°C
Switch-on command(5 to 25°C) 10°C
Pump cycles Heating (On/Off) On
Cooling (On/Off) On
Interval(10 to 120 min) 10 min
Floor dry up function On/Off *9 Off
Target temp. Start&Finish (20 to 60°C) 30°C
Max. temp. (20 to 60°C) 45°C
Max. temp. period (1 to 20 days) 5 days
Flow temp. Temp. increase step (+1 to +10°C) +5°C
(Increase) Increase interval (1 to 7 days) 2 days
Flow temp. Temp. decrease step (−1 to −10°C) −5°C
(Decrease) Decrease interval (1 to 7 days) 2 days
Summer mode On/Off Off
Outdoor Heating ON (4 to 19°C) 10°C
ambient temp. Heating OFF (5 to 20°C) 15°C
Judgement Heating ON (1 to 48 hours) 6 hours
time Heating OFF (1 to 48 hours) 6 hours
Forced heating ON (-30 to 10°C) 5 °C
Water flow control On/Off Off
(Continued to next page.)

OCH714C 90
Commissioning/Field settings record sheet (continued from the previous page)
Default Field
Main remote controller screen Parameters setting setting Notes
Service Energy Electric heater Booster heater 1 0 to 30 kW 2 kW
menu monitor capacity capacity
settings Booster heater 2 0 to 30 kW 4 kW
capacity
Immersion heater 0 to 30 kW 0 kW
capacity
Analog output 0 to 30 kW 0 kW
Delivered energy adjustment −50 to +50% 0%
Water pump input Pump 1 0 to 200 W or ***(factory fitted pump) ***
Pump 2 0 to 200 W 0W
Pump 3 0 to 200 W 0W
Pump 4 0 to 200 W 72 W
Electric energy meter *17 0.1/1/10/100/1000 pulse/kWh 1000 pulse/kWh
Heat meter *17 0.1/1/10/100/1000 pulse/kWh 1000 pulse/kWh
External Demand control (IN4) Heat source OFF/Boiler operation Boiler
input operation
settings Outdoor thermostat (IN5) Heater operation/Boiler operation Boiler
operation
Thermo ON output Zone1/Zone2/Zone1&2 Zone1&2
*1 The settings related to Zone2 can be switched only when 2-zone temperature control or 2-Zone valve ON/OFF control is active.
*2 The settings related to Zone2 can be switched only when 2 zone temperature control is enabled (when DIP SW2-6 and SW2-7 are ON).
*3 Cooling mode settings are available for ER model only.
*4 When the cylinder unit is connected with a PUMY-P outdoor unit, the mode is fixed to "Normal".
*5 For the model without both booster and immersion heater, it may not reach the set temperature depending on the outside ambient temperature.
*6 The lower limit is -15°C depending on the connected outdoor unit.
*9 On: the function is active; Off: the function is inactive.
*10 Do not change the setting since it is set according to the specification of flow sensor attached to the cylinder unit.
*11 When DIP SW1-1 is set to OFF “WITHOUT Boiler” or SW2-6 is set to OFF “WITHOUT Mixing tank”, neither Boiler nor Hybrid can be selected.
*12 Valid only when operating in Heating room temperature.
*13 When DIP SW5-2 is set to OFF, the function is active.
*14 If asterisk (**) is chosen freeze stat function is deactivated. (i.e. primary water freeze risk)
*15 When the cylinder unit is connected with a PUMY-P outdoor unit, the mode is fixed to "Ambient".
*16 “*” of “*/kWh” represents currency unit (e.g. € or £ or the like)
*17 The default setting is 1 pulse/kWh depending on the connected indoor unit.
OCH714C 91
Annual Maintenance Log Book
Contractor name Engineer name
Site name Site number
Cylinder unit maintenance record sheet

Warranty number Model number
Serial number
No. Mechanical Frequency Notes
Turn OFF water supply, drain DHW tank, remove mesh from strainer
1
clean and replace in strainer. *1
Keep water supply OFF, open hot water taps and check the primary-side
2
expansion vessel charge pressure. Top up if necessary (1 bar).
Keep water supply OFF and check the potable vessel charge pressure.
3
Top up if necessary (3.5 bar).
Keep water supply OFF. In hard water areas de-scaling of the immersion
4
heaters may be required.
Drop the primary/heating system pressure to zero check and if necessary
5 top up the expansion vessel (1 bar). Air valve of expansion vessel is
TR-412.
Turn water supply ON, open the pressure relief valve and then the
expansion relief valve in turn. Check for unrestricted discharge to the
6
tundish and that the valves reseat correctly. Check there are no block-
ages in the tundish and associated pipework.
Check and if necessary top up the concentration of anti-freeze/inhibitor (if
7
used in the system).
Top up the primary/heating system using a temporary backflow preven-
8
tion filling loop and re-pressurise to 1 bar.
Heat system and check pressure does not rise above 3 bar and no water
9
is released from the safety valves.
10 Release any air from the system.
To check the 3-way valve for inside leaks, confirm that the temperature of
11
the heat emitter does not rise when running the DHW mode.
Refrigerant models only [except EHPT20 series] Frequency Notes
1 Refer to outdoor unit manual.
Electrical Frequency Notes
1 Check condition of cables.
2 Check rating and fuse fitted on the electricity supply.
Controller Frequency Notes
1 Check field settings against factory recommendations.
2 Check operation of motorized valves ensure they reseat correctly.
3 Check battery power of wireless thermostat and replace if necessary.
Outdoor heat pump unit maintenance record sheet
Model number Serial number
Mechanical Frequency Notes
1 Inspect grill and air inlet for trapped debris/damage.
2 Check condensate drain provision.
3 Check integrity of water pipework and insulation.
4 Check all electrical connections.
5 Check and record the operation voltage.
* Checks should be carried out once a year.
*1 Be sure to reattach the mesh after washing.
Note: W
ithin the first couple of months of installation, remove and clean the cylinder unit’s strainer mesh plus any that are fitted external to the cylinder
unit. This is especially important when installing on an existing system.
In addition to annual servicing, it is necessary to replace or inspect some parts after a certain period of system operation. Please see tables below for detailed instruc-
tions. Replacement and inspection of parts should always be done by a competent person with relevant training and qualifications.
Parts which require regular replacement Parts which require regular inspection
Parts Replace every Possible failures Parts Check every Possible failures
Pressure relief valve (3 bar) Earth leakage causing
Air vent (Auto/Manual) Immersion heater 2 years circuit breaker to activate
Drain cock (Primary/Sanitary circuit) 6 years Water leakage (Heater is always OFF)
Manometer Water circulation pump
Water circulation pump 20,000 hrs (3 years)
Inlet control group (ICG)* failure
* OPTIONAL PARTS for UK Parts which must NOT be reused when servicing
* O-ring
* Gasket
Note: Always replace the gasket for pump with a new one at each regular
maintenance (every 20,000 hours of use or every 3 years).
OCH714C 92
OCH714C 93
HEAD OFFICE: TOKYO BUILDING, 2-7-3, MARUNOUCHI, CHIYODA-KU, TOKYO 100-8310, JAPAN
Copyright 2019 MITSUBISHI ELECTRIC CORPORATION

Issued: Jun. 2021 No. OCH714 REVISED EDITION-C
Issued: Oct. 2020 No. OCH714 REVISED EDITION-B
Issued: Mar. 2020 No. OCH714 REVISED EDITION-A
Published: Nov. 2019 No. OCH714
Made in Japan Specifications are subject to change without notice.

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CYLINDER UNIT

EHST17D-YM9D ERST30D-YM9ED EHPT17X-VM6D • Some descriptions have

PARTS CATALOG (OCB714)

OUTDOOR UNIT'S SERVICE MANUAL

• Be sure to perform periodical maintenance.

MEANINGS OF SYMBOLS DISPLAYED ON THE UNIT

Read the OPERATION MANUAL carefully before operation.

[1] Cautions for service

[2] Additional refrigerant charge

Electronic weighing scale

[3] Service tools

Primary circuit ø28 mm

(R32/ R410A) Gas 12.7 mm

Primary circuit ø28 mm

Primary circuit ø28 mm

<E**T***-*M**D> C <Unit: mm>

PRESSURE TEMPERATURE &

(Split model system)

170L 200L 300L 0 0

1 1400 1600 2050 G A

680 AIR VENT

Letter Pipe description Connection size/type

Option 1: Cylinder unit powered via outdoor unit

Earth Wiring cir- To control

Description Power supply Capacity Breaker Wiring

Description Power supply Capacity (Indoor unit Ref.) Breaker Wiring

<1 phase> <Figure 7-3>

Earth Wiring TB1

Description Power supply Capacity Breaker Wiring

Cylinder unit power supply ~/N 230 V 50 Hz

Cylinder unit power supply earth 1 × Min. 1.5

Earth Wiring TB1

Description Power supply Capacity (Indoor unit Ref.) Breaker Wiring

Cylinder unit power supply ~/N 230 V 50 Hz

Cylinder unit power supply earth 1 × Min. 1.5

<E*PT17X-*M*D> (Packaged model system)

<E*ST17/20D-*M**D> (Split model system) Refrigerant flow

2-zone temperature control 1-zone temperature control with boiler

Filling the cylinder unit (Potable/DHW circuit)

Initial flush procedure:

Draining the cylinder unit

9-1. Main remote controller <Main remote controller parts>

<Main screen icons>

B C D ‘Quiet mode’ is activated.

9-3. Initial setting wizard

• Hot water (DHW/Legionella)

User Level – Short press

Installer Level – Long press

F4 Option F1 Forced DHW ON ( )/OFF

Zone2 F2 F3 Curve parameters

F4 Schedule2 period setting screen1 F2 F3 Term setting F4

Heating F4 Schedule timer preview Time select

Cooling F4 Schedule timer preview Time select

Cooling F4 Schedule timer preview Time select

mode F3 Holiday mode setting Cooling flow temp.

Main screen Main

Summer mode ON/OFF

Booster heater 1 capacity

The factory default password is "0000".

1. From the service menu use F1 and F2 to highlight Function Setting.

EHST17D-YM9D ERST30D-YM9ED EHPT17X-VM6D • Some descriptions have

<ET-M**D> C <Unit: mm>

<EPT17X-M*D> (Packaged model system)

<EST17/20D-M**D> (Split model system) Refrigerant flow

Note: It is recommended to set the interval to 2 minutes that is a default

• If no problem found with the wiring, go to 3. below.