PUBLIC

SAP Best Practices for SAP SuccessFactors Employee Central

Document Version: 2H 2023 – 2023-11-07

Employee Central – Core: Configuration Guide -

Getting Started
© 2023 SAP SE or an SAP affiliate company. All rights reserved.

THE BEST RUN

Content

1 Employee Central Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Change History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

3 Solution Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

4 Preparing Implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.1 SAP SuccessFactors Provisioning Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.2 Review Important Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.3 Download Data Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.4 Creating a User for Activation of SAP Best Practices Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Provide Role-Based Permission Access for Activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.5 Manage Upgrade Center Admin Permission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Create Upgrade Center Admin Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setup Upgrade Center Admin Role. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
4.6 Prerequisite Upgrade Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5 Implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.1 Running Activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.2 Tracking Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 Error Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
6.1 Errors in Business Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
6.2 Org Chart Error - Could not Retrieve Data for This User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6.3 Error in Manage Permission Roles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6.4 Application Error When Editing Alternative Cost Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

7 Post-Processing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
7.1 Setup Super Admin for Employee Central. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Create Super Admin User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Maintain Super Admin Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Assignment Super Admin Group and Role. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7.2 Enhancement to Gender Values – Inclusion of Additional Gender Values. . . . . . . . . . . . . . . . . . . . . 23
7.3 Enable Intelligent Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7.4 Configure People Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Check People Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Check Profile Photo Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Translations in People Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Checking Permissions for People Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Employee Central – Core: Configuration Guide - Getting Started

2 PUBLIC Content
7.5 Check Name Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configure Name Format for General Display (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7.6 Dynamic Role Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7.7 Workflow Groups: Group Membership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
7.8 Payment Information: Activating UI Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
7.9 Customer-Specific Content Adaption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Pay Scale Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.10 Updating the HRIS Sync Mappings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.11 Configure Workflow for MDF Foundation Objects (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.12 Company Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Activate Validations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Initialize Your E-mail Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
7.13 Manage Scheduled Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Verify HRIS Sync Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Verify EC Alerts and Notifications Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.14 Adding FO Translation (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.15 Document Attachment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.16 Check Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Enable Check Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Run Checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
7.17 Enabling Four-Eyes Principle on Workflow Step Approval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
7.18 Enable Mobile Features of SAP SuccessFactors App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

8 Role Based Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

8.1 Permission Roles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8.2 Permission Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

9 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

10 Revision Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

11 Ticket Component. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Employee Central – Core: Configuration Guide - Getting Started

Content PUBLIC 3
1 Employee Central Core

Purpose

This configuration guide describes all activities you need to carry out before you implement the solution
package from system preparation to implementation of the business content and validation.

Further Info

This document is for the following target groups who already have a sound knowledge of the SAP Best
Practices solution implementation, including tools and documentation.

• Business consultants: Evaluate business content/processes including troubleshooting, FAQ, and further
information for extended usage of the package.
• Implementation consultants (application consultants): Implementation of business content and
processes.

 Note

As New Experience for the SAP SuccessFactors Home Page will be pushed to all instance after 1H2022
release, all description about home page of this solution relies on the new UI experience. Check
SuccessFactors community Migration to Reimagined Home Page Within 1H 2022 Release - Innovation
Alert for details.

Employee Central – Core: Configuration Guide - Getting Started

4 PUBLIC Employee Central Core
2 Change History

Learn about changes to the documentation for Configuration Guide - Getting Started - Employee Central –
Core in recent releases.

2H 2023

Type of Change Description More Info

Added Added a new topic on Ticket Compo- Ticket Component [page 47]
nent.

Deleted The Upgrade for "SAP Fiori User Experi-

ence 2016" no longer exists.

1H 2023

Type of Change Description More Info

None We did not update this document

2H 2022

Type of Change Description More Info

Added A new section is added to initialize Initialize Your E-mail Templates [page
email templates. 34]

1H 2022

Type of
Change Description More Info

Changed As New Experience for the SAP SuccessFactors Home Page Employee Central Core [page 4]
will be pushed to all instance after 1H2022 release, all de-
scription about home page of this solution relies on the new
UI experience.

Changed We made changes in the document to align with the NextGen Whole Document
Admin.

2H 2021

Type of
Change Description More Info

Added We added information about a new role for organizational Permission Roles [page 40]
design expert.

Employee Central – Core: Configuration Guide - Getting Started

Change History PUBLIC 5
Type of
Change Description More Info

Changed We deleted the sub sections, which are Granting Permission Configure People Profile [page 24]
to View Sections on the New Home Page,Configure Payment
Information Section in People Profile,Configure Compensa-
tion Information Section in People Profile, and Configure
Cost Distribution in People Profile that are automated from
this chapter.

Added We added new languages. SAP SuccessFactors Provisioning Settings

[page 8]

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3 Solution Overview

The SAP Best Practices solution content for the core process (Hire to retire) of this solution:

• Is based on SAP SuccessFactors HCM Core – Employee Central.

• Provides an accelerated deployment of the required configuration settings.
• Provides preconfigured content for HR core transactions like:
• New hires/Rehire
• Termination
• Changes and transfers
• Provides specific preconfigured country/region content. This configuration includes country/region-
specific fields, employee and pay structures, and others.
• Provides scope-dependent upgrade packages in the upgrade center for deployment.

 Note

Don’t run this Employee Central core activation in an instance with an already configured Employee
Central.

The upgrade procedure checks, for example, for event reasons and legal entities. If this content already
exists, activation is stopped.

 Note

For running the base processes like hiring, job change, promotion, demotion, or termination, the following
content must be activated in sequence:

1. Best Practices Employee Central Core Content.

2. Country/region-specific delta, like Best Practices Employee Central Core (United States).

 Note

In case the local version isn't covered by the SAP Best Practices content, activate the Best
Practices Employee Central Core Seutp. Then, manually add the missing country/region-specific
configuration like legal entity, location, employee class, employment type, pay component, pay
group, and so on.

The workbooks for the existing countries can provide guidance here.

Employee Central – Core: Configuration Guide - Getting Started

Solution Overview PUBLIC 7
4 Preparing Implementation

4.1 SAP SuccessFactors Provisioning Settings

In the SAP SuccessFactors instance, the following provisioning switches must be checked in the Company
Settings of your company:

Edit Company Settings Company Settings:

 Note

Based on the license, the main switch for Employee Central is already enabled in the system. To double-
check this switch, see the appendix.

If Employee Central V2 isn't enabled in this instance, get in contact with SAP regarding the missing license.

Base Set Up Switch Action

Employee Central V2 (i.e., Event Reason Derivation) — requires “Enable Generic Objects”, “Effective Dated Enable
Data Platform”, “Employee Profile data audit” and “Enable the Attachment Manager”

 Caution

For SAP SuccessFactors Employee Central, a Role-Based permission is required. This permission is
enabled together with Employee Central V2.

For customers who are already running any Talent application, consider that this application disables
administrative domains. For this reason, new permission groups and roles must be created.

 Note

If you're using the search capabilities (control F) in Provisioning, the exact text of the setting is listed.

 Note

As default and at a minimum, the English US (en_US) language pack is enabled.

The SAP Best Practices provide translations for the following languages:

ID Language

de_DE Deutsch (German)

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 ID Language

en_GB English UK (English UK)

en_US English US (English US)

es_MX Español (Mexico)

es_ES Español (Spanish)

fr_FR Francais (French)

ar_SA ‫( لعربية‬Arabic)

fr_CA Francais canadien (Canadian French)

it_IT Italiano (Italian)

pt_BR Português do Brasil (Brazilian Portuguese)

zh_CN 简体中文(Simplified Chinese)

nl_NL Nederlands (Dutch)

de_CH Schweizer Hochdeutsch (Swiss High German)

th_TH ภาษาไทย (Thai)

ja_JP 日本語 (Japanese)

bs_BS Bahasa Melayu (Malay)

da_DK Dansk (Danish)

ru_RU Русский (Russian)

zh_TW 繁體中文 (Traditional Chinese)

ko_KR 한국어 (Korean)

pl_PL Polski (Polish)

sl_SI Slovenščina (Slovenian)

sk_SK Slovenčina (Slovak)

hr_HR Hrvatski (Croatian)

vi_VN Tiếng Việt (Vietnamese)

ro_RO Română (Romanian)

sr_RS Srpski (Serbian)

sv_SE Svenska (Swedish)

nb_NO Norsk bokmål (Norwegian Bokmål)

fi_FI Suomi (Finnish)

pt_PT Português (Portuguese)

tr_TR Türkçe (Turkish)

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ID Language

hu_HU Magyar (Hungarian)

cs_CZ Čeština (Czech)

el_GR Ελληνικά (Greek)

 Note

To show the SAP Best Practices content in the Upgrade Center, enable the following switch:

Base Set Up Switch Action

Enable SAP Best Practices in Upgrade Center Enable

• This switch is designed for usage by consultants and partners only.
• Use this switch only in test and development instances.
• Disable this switch post implementation.

4.2 Review Important Switches

The relevant permissions are already assigned to your user. If not, take the steps described in the Setup
Upgrade Center Admin Role [page 14] section.

 Note

Additionally, review the relevant switches:

Switch Status

Enable Advances — requires “Employee Central V2 (i.e., Event Reason Derivation)”, “Enable Generic Ob- Enabled
jects”, “Enable Deductions Management”, “Effective Dated Data Platform”, “Employee Profile data audit”
and “Enable the Attachment Manager”

Enable Deductions Management — requires “Employee Central V2 (i.e., Event Reason Derivation)”, “Enable Enabled
Generic Objects”, “Effective Dated Data Platform”, “Employee Profile data audit” and “Enable the Attach-
ment Manager”

Enable Cost Distribution —requires “Employee Central V2 (i.e., Event Reason Derivation)”, “Enable Generic Enabled
Objects”, “Effective Dated Data Platform”, “Employee Profile data audit” and “Enable the Attachment
Manager”

Enable Business Configuration in Admin Tools Enabled

• requires “Enable Generic Objects” and “Enable the Attachment Manager”.

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 Switch Status

Enable Name Format Enabled

• requires “Employee Central V2 (i.e., Event Reason Derivation)”, “Enable Generic Objects”, “Effective
Dated Data Platform”, “Employee Profile data audit” and “Enable the Attachment Manager”.

Enable new Payment Information (MDF-based, effective-dated, and employment-specific). [CAUTION: For Enabled
existing customers, by switching on this feature via the Upgrade Center, the old direct-deposit-based UIs,
APIs, and objects are irreversibly deactivated. New Payment Information is integrated into Employee Cen-
tral Payroll. Integration scenarios towards third-party systems using the old direct deposits APIs might no
longer work. Check in advance and inform customers that they might need to migrate existing third-party
integration scenarios to the new APIs, for example, compound employee API, or OData API].

• requires “Employee Central V2 (i.e., Event Reason Derivation)”, “Enable Generic Objects”, “Effective
Dated Data Platform”, “Employee Profile data audit” and “Enable the Attachment Manager”.

Ultra Organization Chart Enabled

Switch Action

Show ToDo Portlet Enable

Enable Proxy Feature Enable

Choose Save Feature.

 Note

Furthermore, this SAP Best Practices solution content requires the latest user interface for the employee
profile – People Profile.

People Profile is a prerequisite for a growing number of new solutions and functionalities.

After the activation, additional configuration steps are required and listed in the Post-Processing section of
this document.

4.3 Download Data Models

 Note

The XMLs of the data models Corporate Data Model XML, Country/Region-Specific XML for Corporate
Data Model, Succession Data Model XM, and Country/Region-Specific XML for Succession Data Model are
delivered/enhanced as part of the content activation.

Existing data that is not related to Employee Central isn't changed.

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 For tracking purposes and a later comparison, create a backup of the current data models via provisioning:

1. Log on to SAP SuccessFactors Provisioning for your instance using the following link:

Link https://<server>.successfactors.com/provisioning_login

Choose the Company by selecting the Company Name.

2. In the Succession Management section, export the corresponding data models and make a backup copy of
these files.

4.4 Creating a User for Activation of SAP Best Practices

Content

Use

In this activity, you create a user to run and check the upgrades for the related SAP Best Practices scope, if not
yet available in the system.

 Note

We recommend using only one User ID with a valid email address to activate the SAP Best Practices
content. Thus, you avoid changing ownership during the activation.

Procedure

1. Log on to SAP SuccessFactors Provisioning for your instance using the following link:

Link https://<server>.successfactors.com/provisioning_login

2. Choose the company by selecting the company name.

3. Access the activity using one of the folowing navigation options:

Menu Path Edit Company Settings Company Settings

4. Search for Admin Username.

5. Enter the following data:

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 Admin Username Enter a value, for example, <UPCAdmin>

Admin Password Enter a password. With the first logon, this password must be changed to a password
that is suitable to your company policy.

Admin First Name Enter the first name for the admin user.

Admin Last Name Enter the last name for the admin user.

Admin Email Enter the email address of the Admin.

 Note

Enter a valid email address. All logs and status updates regarding the implementation are sent via email
to this email address.

6. Choose Create Admin to create the admin user.

7. Choose Save. The user has been generated.

4.4.1 Provide Role-Based Permission Access for Activation

Use

This section describes the necessary set-up steps to allow the previous created user to manage the role-based
permission access.

Procedure

1. Log on to SAP SuccessFactors instance of your company and go to Admin Center.

2. Type Manage Role-Based Permission Access in the tool search box and select the feature/tool from the list.
The Manage Role-Based Permission Access page opens.
3. Choose Add User. In the User Name field, enter the super admin user name you've created before. Choose
Search.
4. Select the admin username in the Search Users portlet and choose Grant Permission.
5. Log out and log on again as admin user to refresh the assigned role-based permission. Now, your admin
user has the authorization to maintain role-based permissions.

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4.5 Manage Upgrade Center Admin Permission

For implementing the SAP Best Practices for Employee Central, you need some basic permissions to run the
activation and to check the result. Only for this purpose, create an SAP Best Practices Upgrade Center Admin
role and group as described in the sections Create Upgrade Center Admin Group and Setup Upgrade Center
Admin Role.

 Note

This role and group are only needed for the implementation of the SAP Best Practices solution scope and
can be deleted after the finalization.

4.5.1 Create Upgrade Center Admin Group

1. Log on to SAP SuccessFactors instance of your company and go to Admin Center.

2. Type Manage Permission Groups in the tool search box and select the feature/tool from the list. The
Manage Permission Groups page opens.
3. Choose Create New. The Permission Group page opens.
4. On the Definitions tab, enter SAP BestPractices Upgrade Center Admin as group name.
5. In the Choose Group Members: People Pool section, in Pick a category, choose User name.
6. In the Search Results window, select the Upgrade Center admin name, for example, UPCAdmin.
7. Choose Done.

4.5.2 Setup Upgrade Center Admin Role

1. Log on to SAP SuccessFactors instance of your company and go to Admin Center.

2. Type Manage Permission Roles in the tool search box and select the feature/tool from the list. The
Permission Role List page opens.
3. Choose Create New. The Permission Role Detail page opens. Enter SAP Best Practices Upgrade
Center Admin for the role name and Upgrade center admin role for the description.
4. In the Permission settings section, choose Permission…. The Permission settings window opens. Grant the
following permissions:

User Permissions Settings Selection

Miscellaneous Permissions Select type Payment Method Select View, Edit, Im-
port/Export.

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14 PUBLIC Preparing Implementation
 User Permissions Settings Selection

Payment Method.Payment Method Assignment Select All, except for Field

(Payment Method Assignment) Level Overrides.

5. For the Administrator Permissions section, enable the following settings:

Administrator Permissions Settings Selection

Manage System Properties Company System and Logo Settings X

Manage Business Configuration Select for all elements Vis-

ibility: View and Actions:
Edit, Import/Export.

Admin Center Permissions Manage Upgrade Center X

6. Log out and log on again as admin user to refresh the assigned role-based permissions.
7. To update the role, choose Save Changes.
8. Choose Done.
9. Scroll down to section 3. Grant this role to... and select Add. On the Grant this role to: page, choose
Permission Group and Upgrade Center admin group. For the target population, choose Everyone.
10. Choose Done. You'll now revert to the Permission Role Detail page.

4.6 Prerequisite Upgrade Items

For the Upgrade Item Best Practices Employee Central Core Content (country/region localization), following
upgrade is a prerequisite:

• Best Practices Employee Central Core Setup

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Preparing Implementation PUBLIC 15
5 Implementation

In this step, the solution is implemented by following the content in the Upgrade Center according to the
predefined sequence.

The Upgrade Center guides you through the content to be implemented. Based on the countries that are in
scope, you can implement one or several local versions in sequence.

The SAP Best Practices architecture contains:

• A common foundation that provides the required data models, picklists shared across countries, and the
base configuration of the Admin Center – Best Practices Employee Central Core Setup
• On top, country/region-specific content for all foundation objects, employee, and pay structure – SAP Best
Practices Employee Central Core like SAP Best Practices Employee Central Core (United States).

After the automated implementation, additional post-processing steps are required. Those are described in the
Post-Processing section.

Based on the provided configuration guides and workbooks, the SAP Best Practices preconfiguration can be
adapted to the customer requirements.

In the content library, you can also find the Test Scripts. These documents provide a detailed process step
description of the business scenario.

The process diagrams contain a graphical overview of the process flow.

5.1 Running Activation

1. Log on to your SAP SuccessFactors instance and go to Admin Center.

2. Type Upgrade Center in the tool search box and select the feature/tool from the list.
3. On the Welcome to the SuccessFactors Upgrade Center page, filter by SAP Best Practices. In the
Recommended Upgrades section, you find the Best Practices Employee Central Core.
4. Choose Learn More & Upgrade Now.
5. On the Best Practices Employee Central Core Content page, choose Upgrade Now.
6. In the dialog box, choose Yes for: Are you sure you want to upgrade to Best Practices Employee Central
Core?

 Note

You won't be able to undo this feature once it's upgraded.

7. After a successful activation of the core content, proceed as previously described for the country/region-
specific content.

 Note

Don't run several activations in parallel to ensure an error free running of each activation.

Employee Central – Core: Configuration Guide - Getting Started

16 PUBLIC Implementation
 Wait for the completion of each activation.

8. Track the status of the upgrade as described in the next section.

9. A dialog screen confirms the update and that the activation is executed in the background.

5.2 Tracking Process

The activation will schedule several background jobs for executing each single configuration step.

After triggering the activation of the content, several emails will be sent out to the user who triggered the
activation in the Upgrade Center:

• One with the subject Upgrade Center Notification: "Best Practices Employee Central Core" Upgrade Status
which provides you the final status of the upgrade.
• One with a detailed log of the different configuration steps and their status.

 Note

Errors are shown as BPMsg in the detailed log, as for example, BPMsg:
COMMON_DG_ERR_GROUP_EXIST()

 Note

After a successful activation, it's recommended to clear the MDF cache in provisioning: MDF Cache Tool
Clear Cache Click to clear cache .

 Note

Don't proceed with any activation (of the country/region specific configuration, Time Off, Time Sheet, and
so on) if:

the upgrade status of the common foundation Best Practices Employee Central Core is failed.

Employee Central – Core: Configuration Guide - Getting Started

Implementation PUBLIC 17
6 Error Handling

Known issues:

Error Message Solution

BPMsg: COMMON_DG_ERR_GROUP_EXIST() The workflow group SAP BestPractices Payroll Group already
exists in the system. Delete this group to rerun the activation.

BPMsg: Failed to import: MDFPicklistToLegacyPicklistMa- The user running the activation is missing the permission for
pError: key=GO_NO_IMPORT_PERMISSION_BASE_OBJ, MDF Picklist to Legacy Picklist Map.
values=[MDFPicklistToLegacyPicklistMap]. File name:
SAP_BP_1BA_MappingLegacyRegularTemporary.csv, In the Admin Center Set User Permissions Manage

Permission Roles Select the RBP role created for running

the upgrade Permissions Miscellaneous Permissions

Check all boxes for MDF Picklist to Legacy Picklist Map .

BPMsg: unable to get data from server Rerun the activation during off-peak time.

BPMsg: Some of the records failed to be imported for Disable and re-enable again the provisioning switch Enable
GOObjectDefinition Cost Distribution in provisioning (not via Admin Center
Error: For entity [Object Definition.Code : EmpCostDistribu- Manage Employee Central Settings ).
tion

Employee Central – Core: Configuration Guide - Getting Started

18 PUBLIC Error Handling
 Error Message Solution

BPMsg: BPMsg: unable to save payComponentGroup An- 1. Provide access to the Pay Component Group via Manage
nualizedSalary Permission Role. Select the role for running the upgrade and
provide all permissions for object Pay Component Group in
Error: EMPFILE_FT_PAYCOMPONENTGROUP_OVER-
the Manage Foundation Objects Types section.
LAP_RANGE_PEN,
2. Go to Manage Organization, Pay and Job Structures and
BPMsg: Import of "PAY_COMPONENT" failed.
search for the Pay Component Group AnnualizedSalary.

3. Take Action Make Correction and set Use for

Comparatio Calculation and Use for Range Penetration to No.
Save the changes.

4. Rerun the upgrade of the country/region specific Best

Practices Employee Central Core Content.

 Note
The following steps are needed for using the Annualized
Salary again for Comparatio Calculation and Range Pene-
tration:

a) Remove the Pay Component Base Salary from the Pay

Component Group AnnualizedSalary.

b) Delete the Pay Component Base Salary if not yet used.

c) Set Use for Comparatio Calculation and Use for Range

Penetration to Yes again.

6.1 Errors in Business Configuration

If the country/region-specific sections or assigned rules aren't shown in the business configuration, take the
following steps:

1. Log on to SAP SuccessFactors Provisioning for your instance using the following link:

Link https://<server>.successfactors.com/provisioning_login

2. Choose the company by selecting the company name.

3. Under Succession Management, choose Import/Export Country Specific XML for Succession Data Model.
4. Export the existing data model to a local folder and import this data model again unchanged.

Employee Central – Core: Configuration Guide - Getting Started

Error Handling PUBLIC 19
6.2 Org Chart Error - Could not Retrieve Data for This User

In case you get the error message Could not retrieve data for this user when trying to
access the My Company Info tab, try the workaround described in the SAP Knowledge Base Article:

https://launchpad.support.sap.com/#/notes/2227861 .

6.3 Error in Manage Permission Roles

In case you get an error while accessing any permission role details, clear the MDF cache in provisioning:
MDF Cache Tool Clear cache Click to clear cache and try again.

6.4 Application Error When Editing Alternative Cost

Distribution

In case an application error occurs when editing alternative cost distribution, check the solution described in
the SAP Knowledge Base Article https://launchpad.support.sap.com/#/notes/2362246 .

Employee Central – Core: Configuration Guide - Getting Started

20 PUBLIC Error Handling
7 Post-Processing

7.1 Setup Super Admin for Employee Central

 Caution

The super admin role SFCC Super Admin (EC) covering all required Employee Central permissions
for doing configuration and running the business processes is created as part of the automation. In the
following steps, this role is assigned to an own permission group. If any suitable group already exists in the
company, feel free to use this group.

7.1.1 Create Super Admin User

Use

This section describes how to create a super admin user, if not yet done. This user is used for the business
process execution and the further configuration.

Procedure

1. Log on to your SAP SuccessFactors instance and go to Admin Center using the following information:

Link https://<server>.successfactors.com/login

Menu Path Home Admin Center

2. Go to Admin Center.
3. Type Import Employee Data in the tool search box and select the feature/tool from the list.
4. Choose Download a blankCSV template Basic Import and save the file on a share.

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 21
5. Fill the file with the following information:

Field Name Value

STATUS active

USERID <user id>

USERNAME <user name>

FIRSTNAME <first name>

LASTNAME <last name>

GENDER for example, M

EMAIL

MANAGER NO_MANAGER

HR NO_HR

DEPARTMENT N/A

JOBCODE N/A

DIVISION N/A

LOCATION

TIMEZONE for example, US/Eastern

DEFAULT_LOCALE for example, en_US

6. Save the file.

7. Go to Admin Center. Type Import Employee Data in the tool search box and select the feature/tool from the
list.
8. Choose Basic Import, browse for the filled file, keep file encoding Unicode (UTF-8).
9. First, validate the import file before importing it.
10. Reset the password via the Manage Employees Reset User Passwords portlet.
11. On the Resetting User Passwords screen, search for the newly created user. Enter New Password and
Confirm Password and choose Reset User Password.

7.1.2 Maintain Super Admin Group

The permission group for the super admin SFCC Super Admin (EC) is created as part of the automation.

1. Choose the group name SFCC Super Admin (EC).

Employee Central – Core: Configuration Guide - Getting Started

22 PUBLIC Post-Processing
 2. In the Choose Group Members: People Pool section, choose the list of users.
3. In the Search Results window, search for the super admin user that was created in the previous step, or
that already exists in the system.
4. Choose Done.

7.1.3 Assignment Super Admin Group and Role

1. Go back to Admin Center. Type Manage Permission Roles in the tool search box and select the feature/tool
from the list. Choose the super admin role.
2. Scroll down to the 3. Grant this role to... section and choose Add. On the Grant role to: page, choose
Permission Group and the super admin group. For the target population, choose Everyone.
3. Choose Done.
4. Choose Save Changes.

 Note

For the next configuration steps, ensure that the super admin role has been assigned to your login user.

7.2 Enhancement to Gender Values – Inclusion of

Additional Gender Values

This section describes the option to include additional gender values along with male and female to meet
global requirements.

The additional values are Unknown, Undeclared and Others.

Procedure

1. Log on to your SAP SuccessFactors instance of your company and go to Admin Center. Type Upgrade
Center in the tool search box and select the feature/tool from the list.
2. Inside the Upgrade Center, go to Optional Upgrades and to the Enhancement to Gender Values – Inclusion
of Additional Gender Values section and choose Learn more & Upgrade Now.
3. You can see the feature details now. At the bottom of the screen, choose Upgrade Now.

7.3 Enable Intelligent Services

This section describes the steps necessary to enable the Intelligent Services.

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 23
Procedure

1. Log on to SAP SuccessFactors instance of your company and go to Admin Center. Type Upgrade Center in
the tool search box and select the feature/tool from the list..
2. Inside the Upgrade Center, go to the section Recommended Upgrades and to Intelligent Services, and
choose Learn more & Upgrade Now.
3. You can see the feature details now. At the bottom, choose Upgrade Now.

After the upgrade, perform the following steps:

Go to the super admin permission role, choose Permission.. under Administrator Permissions → Intelligent
Services Tools and enable as follows:

Intelligent Services Tools Selection

Intelligent Services Center (ISC) X

 Note

It's not recommended to enable/disable this feature via Provisioning. You can undo the upgrade within 30
days after upgrade.

7.4 Configure People Profile

All processes are described based on the new People Profile. Check the steps in the following sections to
enable this new People Profile and for changing the sequence, reworking the MDF information for deductions,
and the payment information.

7.4.1 Check People Profile

1. In Admin Center type Configure People Profile in the tool search box and select the feature/tool from the
list.
2. Ensure that the Show this section on the profile checkbox is selected for all the sections that must be
shown on the profile, like Personal Information or Employment Information.
3. To change the sequence of fields, for example, for job information, select the block Job Information of the
Job Information subsection.
4. Follow the link to configure the fields of the Edit Dialog. Rearrange the fields based on your requirements.
For example, move the Employment Type close to the Employee Class field.
5. Save the changes if necessary.

Employee Central – Core: Configuration Guide - Getting Started

24 PUBLIC Post-Processing
  Note

In case the Employee Central relevant sections, sub-sections and blocks are missing, add those items
manually based on the following list:

Section Subsection Block

Personal Information National ID Information National ID (all)

Address Information Address Information

Personal Information Personal Information

Biographical Information Biographical Information

Work Eligibility Work Eligibility

Contact Information Contact Information

Emergency Contact Emergency Contact

Employment Information Job Information Job Information

Organizational Information Organizational Information

Job Relationships Job Relationships

Alternative Cost Distribution Alternative Cost Distribution

Employment Details Employment Details

Compensation Information Compensation Information

Pay Component Non Recurring Pay Component Non Recurring

Current Advances Current Advances

Eligibility For Advances Eligibility For Advances

7.4.2 Check Profile Photo Settings

1. Go to Admin Center. Type Configure People Profile in the tool search box and select the feature/tool from
the list. On the next screen, go to General Settings.
2. Select the Configure Header Fields link.
3. In the Configure Header Fields dialog, choose the Photo setting if not yet done.
4. Choose Save.

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 25
7.4.3 Translations in People Profile

You can add the below translations to the sections and subsections in the People Profile..

 Note

For adding translations, select the corresponding language in the Configure People Profile section and
rework the title of the sections/subsections accordingly.

Section/Sub-sec- Section/Sub-sec- Section/Sub- Section/Sub-

Language tion tion Section/Sub-section section section

English US (Eng- Payment Informa- Compensation Infor- Pay Component Non Recurring De- One Time De-
lish US) tion mation Recurring duction duction

简体中文(Simpli- 付款信息 薪酬信息 非定期工资构成 定期扣除 一次性扣除

fied Chinese)

English UK (Eng- Payment Informa- Compensation Infor- Pay Component Non Recurring De- One Time De-
lish UK) tion mation Recurring duction duction

Italiano (Italian) Informazioni sul pa- Informazioni retribu- Componente retribu- Trattenuta ric- Trattenuta una
gamento zione zione non ricorrente orrente tantum

Português do Informações de pa- Informações de Componente de paga- Desconto re- Desconto único
Brasil (Brazilian gamento compensação mento não recorrente corrente
Portuguese)

Francais cana- Informations de Informations sur la Composant de rému- Déduction ré- Déduction
dien (Canadian paiement rémunération nération non récurrent currente unique
French)

Español (Span- Información de Información de com- Componente de remu- Deducción pe- Una sola de-
ish) pago pensación neración no periódico riódica ducción

Deutsch (Ger- Zahlungsinforma- Vergütungsinforma- Einmalige Gehaltskom- Wiederkehren- Einmaliger Ab-

man) tionen tionen ponente der Abzug zug

Francais (French) Informations de Informations sur la Composant salarial non Déduction ré- Déduction
paiement rémunération récurrent currente ponctuelle

Español (Mexico) Información de Información de com- Componente de remu- Deducción re- Deducción
pago pensación neración no recurrente currente única

Nederlands Betalingsgegevens Beloningsgegevens Niet-periodieke loon- Periodieke in- Eenmalige in-

(Dutch) component houding houding

日本語 (Japa- 給与情報 報酬情報 一括支給項目 定期控除 一括控除

nese)

Employee Central – Core: Configuration Guide - Getting Started

26 PUBLIC Post-Processing
 Section/Sub-sec- Section/Sub-sec- Section/Sub- Section/Sub-
Language tion tion Section/Sub-section section section

Dansk (Danish) Betalingsoplys- Lønoplysninger Engangslønkomponent Periodisk fra- Engangsfra-

ninger drag drag

‫(العربية‬Arabic) ‫معلوماتالدفع‬ ‫معلوماتالتعويض‬ ‫مفرداتالراتبغيرالمتكررة‬ ‫الخصمالمتكرر‬ ‫خصممرةواحدة‬

ภาษาไทย (Thai) ข้อมูลการจ่ายเงิน ข้อมูลค่าตอบแทน ส่วนประกอบการจ่ายเงินที่‐ การหักเงินที่เกิด‐ การหักเงินครัง้ ‐

ไม่เกิดขึ้นประจํา ขึ้นประจํา เดียว

Русский (Rus- Информация об Информация о Компонент Повторяющий Одноразовый

sian) оплате вознаграждении неповторяющейся ся вычет вычет
оплаты

Bahasa Melayu Maklumat Bayaran Maklumat Pampa- Komponen Bayaran Ti- Potongan Beru- Potongan Se-
(Malay) san dak Berulang lang kali

Български (Bul- Информация за Информация за Неповтарящ се Повтарящо се Еднократно

garian) плащане компенсация компонент за отчисление отчисление
плащане

Bahasa Indonesia Informasi Pem- Informasi Kompen- Komponen Gaji Tidak Potongan Beru- Potongan Satu
(Indonesian) bayaran sasi Berulang lang Kali

Čeština (Czech) Informace o platbě Informace o odmě- Platová komponenta Opakovaný od- Jednorázový
ňování bez opakování počet odpočet

Cymraeg (Welsh) Gwybodaeth Talu Gwybodaeth am y Cofnod Untro yr Elfen Didyniad cy- Didyniad un
Pecyn Buddion gyflog lchol waith yn unig

Ελληνικά (Greek) Πληροφορίες Πληροφορίες Στοιχείο μη Επαναλαμβανό Εφάπαξ

πληρωμής αποζημίωσης επαναλαμβανόμενης μενη παρακράτηση
πληρωμής παρακράτηση

Suomi (Finnish) Maksutiedot Palkitsemistiedot Ei-toistuva palkanosa Toistuva vähen- Kertavähennys

nys

हिंदी(Hindi) भुगतानजानकारी प्रहतफलजानकारी वेतनघटकग़ैरआवत्ती आवत्तीकटौती एकबारगीकटौती

Hrvatski (Cro- Podaci o plaćanju Podaci o naknadi Komponenta plaće koja Odbitak koji se Jednokratan
atian) se ne ponavlja ponavlja odbitak

Magyar (Hungar- Fizetési informá- Javadalmazási infor- Nem ismétlődő fizetési Ismétlődő levo- Egyszeri levo-
ian) ciók mációk komponens nás nás

‫( עִ בְ ִרית‬Hebrew) ‫פרטיתשלום‬ ‫נתוניתגמולים‬ ‫מרכיבשכרלאחוזר‬ ‫ניכויחוזר‬ ‫ניכויחדפעמי‬

한국어(Korean) 지급정보 보상정보 비반복임금유형 반복공제 1회공제

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 27
 Section/Sub-sec- Section/Sub-sec- Section/Sub- Section/Sub-
Language tion tion Section/Sub-section section section

Norsk bokmål Lønnsinformasjon Kompensasjonsin- Betalingskomponent Regelmessig Éngangsfra-

(Norwegian Bok- formasjon ikke regelmessig fradrag drag
mål)

Polski (Polish) Informacje dotyc- Informacje o wyna- Niecykliczny składnik Potrącenie cy- Potrącenie jed-
zące płacy grodzeniu płacy kliczne norazowe

Română (Roma- Informații plată Informații compen- Componentă plată ne- Deducere re- Deducere unică
nian) sație periodică petitivă

Slovenčina (Slo- Informácie o platbe Informácie o kom- Neopakovaný platový Opakovaná Jednorazová
vak) penzácii komponent zrážka zrážka

Slovenščina Podatki o plačilu Podatki o nadomes- Neponavljajoči se ses- Ponavljajoči se Enkratni odbi-
(Slovenian) tilu tavni del plače odbitek tek

Srpski (Serbian) Informacije o pla- Informacije o kom- Komponenta plate koja Periodično Jednokratni od-
ćanju penzaciji se ne ponavlja umanjenje bitak

Svenska (Swed- Betalningsinforma- Ersättningsinforma- Ej återkommande löne- Återkommande Engångsavdrag

ish) tion tion komponent avdrag

Türkçe (Turkish) Ödeme Bilgileri Ücret Bilgileri Tekrarlanmayan Ödeme Tekrarlanan Ke- Bir Defalık Ke-
Bileşeni sinti sinti

Українська мова Інформація про Інформація про Неповторюваний Повторюване Одноразове

(Ukrainian) оплату компенсацію компонент оплати відрахування відрахування

Tiếng Việt (Viet- Thông tin thanh Thông tin tiền lương Thành phần lương Khấu trừ định Khấu trừ một
namese) toán không định kỳ kỳ lần

繁體中文(Tradi- 付款資訊 薪酬資訊 非定期薪資組成項目 定期扣除 一次性扣除

tional Chinese)

Català (Catalan) Informació de pa- Informació retribu- Concepte de nòmina no Deducció peri- Deducció única
gament tiva periòdic òdica

7.4.4 Checking Permissions for People Profile

1. Log on to your SAP SuccessFactors instance and go to Admin Center.

2. Type Manage Permission Roles in the tool search box and select the feature/tool from the list.
3. On the Permission Role Detail page, choose the existing HR Administrator role.
4. In the Permission Settings section, choose Permission. The Permission Setting window opens.
5. Make sure that the Live Profile Access permission is checked in the General User Permissions.

Employee Central – Core: Configuration Guide - Getting Started

28 PUBLIC Post-Processing
 6. Enable the permissions for Employee Views for the following section:

Employee View Section View

Payment Information

7. If there is a view for Compensation Information, this section also needs to be enabled:

Employee View Section View

Compensation Information

8. Choose Done.
9. Choose Save Changes.
10. Repeat steps 3 through 9 for the predelivered roles for Manager, Employee, HRBP, HR Admin, and Super
Admin.

 Note

The Manager Permission Role should not have access to view the Payment Information section in
People Profile.

7.5 Check Name Format

This SAP Best Practices solution uses the name formatting and the standards delivered by products. Check the
assignment to the legal entity based on the requirement.

7.5.1 Configure Name Format for General Display (Optional)

You can configure employee names that can be displayed consistently across SAP SuccessFactors HXM
Suite. Employees' chosen names are displayed in all interactions where a legal name isn’t required, while
administrators and HRBPs can also access a person’s legal name whenever needed.

For details check the documentation on Help Portal in Enabling the Adoption of General Display Name.

7.6 Dynamic Role Assignment

The SAP Best Practices dynamic roles are created as part of the activation and the user running the activation
is assigned.

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 29
  Note

This assignment is only a dummy assignment to create the dynamic role. It must be removed on the
following description.

1. In Admin Center type Manage Organization, Pay and Job Structures in the tool search box and select the
feature/tool from the list.
2. To adapt the existing dynamic role for the HR Admin, search for Dynamic Role and choose HR Admin
(SFCC_HR_Administrator).
3. Choose Take Action and Make Correction and remove the entry for dynamic group SFCC_HR_Admins
(without any 3 digits ISO country/region code).
4. Choose Save.

7.7 Workflow Groups: Group Membership

The SAP Best Practices workflow groups are created as part of the activation and the user running the
activation is assigned.

 Note

This assignment is only a dummy assignment to create the workflow groups. It must be reworked based on
the following description and after the employees/users are available in the system.

1. In Admin Center type Manage Workflow Groups in the tool search box and select the feature/tool from the
list.
2. To adapt the existing payroll workflow group, select the SFCC_Payroll_Group link. Choose and exclude
members, and choose Done.
3. For the HR administrator group, select the corresponding SFCC_HR_Admins *** (*** = ISO country/region
code 3 digits) link. In the Choose Group Members section, choose the category Job Code for People Pool.
Search for the HRAdmin job code and assign it to the group. Choose Add another category and choose the
category Country. Search for the corresponding ISO country/region code and assign it to the group.
4. Choose Done.

 Note

For the delivery of the dynamic role HR Admin (SFCC_HR_Administrator), a dummy workflow group
SFCC_HR_Admins was created. This group also can be removed.

7.8 Payment Information: Activating UI Rules

The predelivered UI rules used in the user interface must be activated in your system. The following steps
highlight what needs to be done to get the rules to be available in your system.

Employee Central – Core: Configuration Guide - Getting Started

30 PUBLIC Post-Processing
 1. In Admin Center type Manage Configuration UI in the tool search box and select the feature/tool from the
list.
2. Search for SFCC _XXXX_Payment_Information_Portlet, where XXXX equals the release number.
3. Hover under the ID field and select Manage UI Rules.
4. In the UI Rules window, take the following steps for each rule:
1. Select the rule link.
2. In the Edit Rule window, in the IF statement section, choose pencil/Edit Rule.
3. In the IF section of each role, re-select/overwrite the existing value with the same value again.
4. Choose Save.
5. Repeat this proceedure for all available rules.
6. Choose Close to close the Edit Rule window.
7. Choose Save.
5. The rules have now been activated within the UI.

7.9 Customer-Specific Content Adaption

This SAP Best Practices solution provides preconfiguration for different core transactions and countries.

To adapt this preconfiguration based on the customer-specific requirements and to add customer-specific
data like pay grade/range, job classifications, cost center, and so on, run through the provided workbooks and
rework/complete the delivered settings.

You can take, for example, the following steps:

• For using compa-ratio/range penetration, maintain pay grade and pay range accordingly.
• Add the necessary cost centers as this field is mandatory.

7.9.1 Pay Scale Structure

This SAP Best Practices solution provides sample entries for pay scale area, type, group and level and the
corresponding pay components (amount/percentage). Adapt and enhance the pay scale structure including
amounts/percentages based on your requirements.

7.10 Updating the HRIS Sync Mappings

The HRIS Sync Mappings must be updated based on the following code sample from Employee Central. You
may need to add or delete fields based on your requirements and what fields are also referenced in the
standard-element section.

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 31
hris-sync-mappings code example:

<hris-sync-mappings>
<hris-element-ref refid="phoneInfo">
<!---
<hris-mapping entity-type="H" >
<hris-field-ref refid="custom-long2"/>
<standard-element-ref refid="custom02"/>
</hris-mapping>
<hris-mapping entity-type="F" >
<hris-field-ref refid="custom-long3"/>
<standard-element-ref refid="custom03"/>
</hris-mapping>
<hris-mapping entity-type="B" >
<hris-field-ref refid="custom-string1"/>
<standard-element-ref refid="custom04"/>
</hris-mapping>
<hris-mapping entity-type="B1" >
<hris-field-ref refid="custom-string2"/>
<standard-element-ref refid="custom05"/>
</hris-mapping>
<hris-mapping entity-type="C" >
<hris-field-ref refid="custom-string3"/>
<standard-element-ref refid="custom06"/>
</hris-mapping>
-->
<hris-mapping entity-type="Business" >
<hris-field-ref refid="phone-number"/>
<standard-element-ref refid="custom14"/>
</hris-mapping>
</hris-element-ref>
<hris-element-ref refid="emailInfo">
<hris-mapping entity-type="P" >
<hris-field-ref refid="email-address"/>
<standard-element-ref refid="custom12"/>
</hris-mapping>
<hris-mapping entity-type="B2" >
<hris-field-ref refid="email-address"/>
<standard-element-ref refid="custom15"/>
</hris-mapping>
</hris-element-ref>
<hris-element-ref refid="jobInfo">
<hris-mapping >
<hris-field-ref refid="company"/>
<user-info-record-key>user-company</user-info-record-key>
</hris-mapping>
<hris-mapping >
<hris-field-ref refid="employee-class"/>
<userinfo-element-ref refid="employeeClass"/>
</hris-mapping>
</hris-element-ref>
<!-- homeAddress hris-mapping was removed in 1705 because it resulted in
duplicated destination fields in various entities causing issue in HRIS Sync
Job. -->
<hris-element-ref refid="personInfo">
<hris-mapping >
<hris-field-ref refid="date-of-birth" date-format="dd/MMM"/>
<standard-element-ref refid="custom01"/>
</hris-mapping>
</hris-element-ref>
<hris-element-ref refid="employmentInfo">
<hris-mapping>
<hris-field-ref refid="end-date"/>
<standard-element-ref refid="companyExitDate"/>
</hris-mapping>
</hris-element-ref>
</hris-sync-mappings>

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32 PUBLIC Post-Processing
  Note

The hris-sync-mappings xml code must be copied and placed at the end of the succession data model.

7.11 Configure Workflow for MDF Foundation Objects

(Optional)

As part of the SAP Best Practices foundation object workflows, some examples are available that can be
assigned to the object definition of the foundation object. On the Workflow Definition FO Objects tab of the
HR transactions workbook, the configuration from the SAP Best Practices content is documented. Check
the listed workflow definitions and adapt according to your requirements, and assign those definitions to the
corresponding MDF FO object.

To check the workflow definition, proceed as follows:

In Admin Center type Manage Organization, Pay and Job Structures in the tool search box and select the
feature/tool from the list.

To assign the workflow definition, proceed as follows:

In Admin Center type Configure Object Definitions in the tool search box and select the feature/tool from the
list.

1. Choose the corresponding foundation object.

2. Scroll down to Workflow Routing.
3. Assign the workflow and save the changes.

7.12 Company Settings

7.12.1 Activate Validations

1. Log on to your SAP SuccessFactors instance and go to Admin Center using the following information:

Link https://<server>.successfactors.com/login

Menu Path Home Admin Center

2. In Admin Center type Company System and Logo Settings in the tool search box and select the feature/tool
from the list.

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Post-Processing PUBLIC 33
3. On the Company Logo page, select the following checkboxes:
• Enable Address Validations
• Enable National ID Validations
• Enable Bank Account Validations
• Enable Payment Information Validations
• Enable Activate Email Validation Checkbox in the Scorecard
4. Choose Save Company System Setting.

 Note

It can be helpful to perform the testing without activated validations first. However, for data migration
and productive use, the validations mentioned in this section must be set to active.

7.12.2 Initialize Your E-mail Templates

The email templates in an instance are to be initialized before use. If this is not done, you will not be able to
receive email notifications from your instance. You can follow the below steps to initialize your email template in
your desired locales.

1. Log in to your instance.

2. In the Admin Center, search for the tool E-Mail Notification Templates Settings.
3. In the tool E-Mail Notification Templates, choose the template you want to initialize.
4. Select your desired locale from the drop-down.
5. Make changes to your template for this local and save the template.

7.13 Manage Scheduled Jobs

7.13.1 Verify HRIS Sync Job

Schedule the HRIS Sync Job to run regularly on a daily basis.

1. To verify that the HRIS Sync job is scheduled, check if HRIS Sync is scheduled in your system. In
Provisioning, access the Company ID and choose Manage Scheduled Jobs.

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34 PUBLIC Post-Processing
 2. If the HRIS Sync job isn't scheduled in your system, choose Create New Job.
Enter Job Name, Job Owner, Job Type and use the proposed system default settings.
3. In the Job Occurrence & Notification section, choose Recurring and define when the job is to be scheduled
on a daily basis.

4. Choose Create Job.

5. Check that the HRIS Sync job has run successfully by selecting the link Monitor Jobs and checking the
Status column.

 Note

If a functionality in Employee Central isn't working as expected, you can run the HRIS Sync Job and see
if this action resolves the issue. To run the HRIS Sync Job, locate the Job HRIS Sync job and choose
Select Run It Now in the Actions column. The status shows Submitted. You can then check the
linkMonitor Jobs to see if the job completed successfully.

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 35
7.13.2 Verify EC Alerts and Notifications Job

We recommend to create the Alert and Notifcation job in your system.

1. To verify that the EC Alerts and Notifications job is scheduled, check if EC Alerts and Notifications is
scheduled in your system. In Provisioning, access the Company ID and select Manage Scheduled Jobs.

2. If the EC Alerts and Notifications job is not scheduled in your system, choose Create New Job.
Enter Job Name, Job Owner, Job Type and use the proposed system default settings.
3. In the Job Occurrence & Notification section, choose Recurring and define when the job is to be scheduled
on a daily basis.
Job Occurrence and Notification:

4. Choose Create Job.

5. Check that the Alerts and Notifications job has run successfully by selecting the link Monitor Jobs. Also,
check the Status column.

7.14 Adding FO Translation (Optional)

For Foundation objects, the translation needs to be done after activation through Import and Export Data:

• In Admin Center type Import and Export Data in the tool search box and select the feature/tool from the
list.

Employee Central – Core: Configuration Guide - Getting Started

36 PUBLIC Post-Processing
 • For Select the action to perform, choose Export and as generic object, FOTranslation.
• Choose Yes for Select all data records and choose No for the other settings.
• Choose Export.
• To download the result, go to back to the Admin Center. Type Monitor Job in the tool search box and select
the feature/tool from the list.
• Choose the Download Status link for the job generated by the export.
• Save the download locally.
• Open the downloaded file and add the missing translation based on the workbook EC_FoundationObjects
(FO Translations tab), or on the customer requirement for the corresponding objects. Use a program that
supports UTF-8.
• Save your changes.
• To import the file, go back to the Admin Center. Type Import and Export Data in the tool search box and
select the feature/tool from the list.
• For Select the action to perform, choose Import and the generic object FOTranslation.
• Browse for the newly created csv import file and choose Unicode (UTF-8) as file encoding.
• Use Incremental Load as purge type and the Business Key as key preference.
• Validate the file as described in the How to do the import section. If this validation is performed
successfully, you can finally import the file.

7.15 Document Attachment

For the document attachment settings, the standard default has been used in this SAP Best Practices solution.
If your implementation requires different allocation or limit settings, change the settings in the Document
Attachment section located in Provisioning on the Company Settings page.

7.16 Check Tool

After enhancing the configuration based on the requirements, the Check Tool supports you to identify
system issues and their severity. Sometimes, the performance of the system isn't as expected due to data
inconsistency, or inappropriate system configuration. The Check Tool notifies the user with an error message
and suggests a solution to resolve the issue, rather than creating a ticket depending upon the severity.

7.16.1 Enable Check Tool

In this step, the Check Tool is enabled for the administrator to make it visible within the system.

1. In Admin Center type Manage Permission Roles in the tool search box and select the feature/tool from the
list.

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 37
2. Choose the existing super admin role.
3. On the Permission Role Detail – Permission Settings screen, choose Permission….
4. Check the following settings:

Administrator Permissions Settings Selection

Check Tool Access Check Tool X

Allow Configuration Export X

Allow Check Tool Quick Fix X

5. Choose Done.
6. Choose Save Changes.

7.16.2 Run Checks

To access the Check Tool, go to Admin Center and type Check Tool in the tool search box and select the
feature/tool from the list.

1. Choose the application for which you want to run checks.

2. You then see a list showing the objects for which checks are available. Choose the object you're interested
in to list the checks you can run for it.

 Note

The Run <x> Checks button at the bottom-right side tells you how many checks you've selected.

3. When you're ready, choose Run Checks. The system displays the results of the checks you have run.

 Note

The results can be the following:

• No inconsistencies found.

• <x> inconsistences found.

In cases where inconsistences are found, you see either a yellow warning icon or a red alarm icon. The yellow
icon is a warning that the issue isn't too serious. The system proposes a solution. The red icon indicates that
the problem is serious. You have to react, maybe by creating a ticket.

Employee Central – Core: Configuration Guide - Getting Started

38 PUBLIC Post-Processing
7.17 Enabling Four-Eyes Principle on Workflow Step Approval

As part of the SAP Best Practices, the Four-Eye Principle feature for Workflow Approvals is enabled. With this
the workflow initiators are excluded from the approval steps, if they are one of the resolved approvers for their
own requests and the workflow goes to others in the approver group.

To enable the Four-Eyes Principle, take the following steps:

1. Go to Admin Center and type Platform Feature Settings in the tool search box and select the feature/tool
from the list..

2. Enable the checkbox Enforce Four-Eyes Principle on Workflow Step Approval.

3. Save the settings.

 Note

There is only a minor impact on the SAP Best Practices self-service workflows if the feature is not enabled.
Then the workflow initiators are not excluded from the approval steps. If the subject user is now a member
of the dynamic group the approver is changed to the manager. This is a standard behavior and will involve
the subject user's manager into the approval process. Specially for personal information related changes
the manager should not see personal details. To avoid this the feature needs to be enabled.

7.18 Enable Mobile Features of SAP SuccessFactors App

To make use of the SAP SuccessFactors App make sure to enable the necessary Mobile Features.

To do this, take the following steps:

1. Go to Admin Center and type Enable Mobile Features in the tool search box and select the feature/tool
from the list. Go to the Mobile Specific section.

2. Based on the implementation scope enable the checkbox Org Chart to allow users to browse the Org Chart
and search for colleagues.

More information about the supported processes can be found in the corresponding test scripts.

Employee Central – Core: Configuration Guide - Getting Started

Post-Processing PUBLIC 39
8 Role Based Permissions

8.1 Permission Roles

This section provides an overview of the roles delivered/created as part of this solution package.

Each upgrade provides separate roles to easily identify the delta permissions needed for running a process.
For testing purposes they can be easily assigned to exiting permission groups. For productive usage we
recommend to merge the permissions with existing permission group based on the requirements.

For more information regarding the Implementation design principles for role based permission, check https://
launchpad.support.sap.com/#/notes/2911393 .

Exclude
Granted User
from having the
Building permission ac-
Block Con- Permission Groups cess to him/
Role fig. Guide Permission or Users Target Population herself

SFCC HR Delivered via Role for HR Shared Grant role to: Per- SFCC All Employ- Selected
Administrato Upgrade Service Center mission Group ees***(EC)
r (EC) Center.
SFCC HR Adminis-
trator***(EC)

SFCC Manager Delivered via Defines managers’ Grant role to: Man- Granted User's Direct Selected
on Team (EC) Upgrade authorizations for all agers Reports
Center. their subordinates.
All Managers Include access to the Re-
ports of the Granted Us-
er's Direct Reports: All
level(s) down

SFCC Manager Delivered via Permission for Man- Grant role to: Man- Granted User's Direct
on Direct Upgrade agers to view/edit in- agers Reports
Reports (EC) Center. formation for Direct
All Managers
Reports only

SFCC Delivered via Defines which fields Grant role to: Every- Granted User (Self)
Employee on Upgrade employees are able to one (All Employees)
Self (EC) Center. see and/or edit within
their own profile

Employee Central – Core: Configuration Guide - Getting Started

40 PUBLIC Role Based Permissions
 Exclude
Granted User
from having the
Building permission ac-
Block Con- Permission Groups cess to him/
Role fig. Guide Permission or Users Target Population herself

SFCC Delivered via Defines fields the em- Grant role to: Every- Everyone
Employee on Upgrade ployee is able to see one (All Employees)
All (EC) Center. when looking into an-
other employee’s pro-
file

SFCC Super Delivered via All system permis- Grant role to: Per- Everyone
Admin (EC) Upgrade sions. mission Group
Center.
SFCC Super Admin
(EC)

SFCC HRBP Delivered via Defines the HR Busi- Grant role to: HR Granted User's HR Re- Selected
(EC) Upgrade ness Partner author- Managers ports
Center. ization for employ-
All HR Managers
ees’ data, country by
country basis

SFCC Organiza- Delivered via Defines the Permis- Grant role to: Per- Everyone
tion Design Ex- Upgrade sions that are re- mission Group SFCC
pert (EC) Center. quired to work with Organization Design
organizational design Expert
objects.

SFCC SFAPI Delivered via Defines the permis-

(EC) Upgrade sions for the integra-
Center. tion with SAP Suc-
cessFactors payroll,
SAP ERP & S/4HANA

SAP Creation de- All system permis-

BestPractice scribed in sions for implement-
s Upgrade Configura- ing SAP Best Practi-
Center Admin tion Guide – ces content via Up-
Getting grade Center.
Started.

8.2 Permission Groups

This section provides details of the Permission Groups that are created as part of the Core upgrade with the
country localizations.

Employee Central – Core: Configuration Guide - Getting Started

Role Based Permissions PUBLIC 41
The table below gives details on the Permission Groups.

Group Name Choose Group Members (People Pool) Comment

SFCC HR Administrator***(EC) Job Code = HRAdmin *** = ISO country code 3 digits

Country = ISO country code

SFCC All Employees***(EC) Country = ISO country code *** = ISO country code 3 digits

SFCC Super Admin (EC) Username = <user>

SFCC Organization Design Expert Username = <user>

Employee Central – Core: Configuration Guide - Getting Started

42 PUBLIC Role Based Permissions
9 Appendix

This section is for your reference only.

The following switches are related to the main switch for Employee Central that is automatically enabled by
selecting Employee Central V2 (that is Event Reason Derivation).

Verify that the status listed in the following table is maintained for these switches:

Switch Status

Live Profile Enabled

Manage Users (Enables addition of users in OneAdmin) Enabled

Effective Dated Data Platform Enabled

Enable the Attachment Manager Enabled

Ad Hoc Report Builder Enabled

Employee Profile data audit Enabled

Ad Hoc Report Builder Standard Reports Bin (Employee Central Customers Only) Enabled

Employee Central Foundation Objects Enabled

Enable Effective Dated fields in Basic Import Enabled

Employee Central SOAP API Enabled

Profile V12 (WARNING: Perform the upgrade within the Upgrade Center instead. If you use this setting, Enabled
you cannot easily switch back to V11 Profile. If the Upgrade Center isn't available, back up scorecard
settings in Provisioning before proceeding with the upgrade).

Enable Data Retention Management Enabled

Enable Public Profile Enabled

Role-based Permission (disables Administrative Domains) Enabled

Data Privacy Consent Statement 2.0 Enabled

Enable Generic Objects Enabled

SFAPI Ad hoc Feature Enabled

Enable Media Service Features (Show Me, About Me, My Name) Enabled

Employee Central – Core: Configuration Guide - Getting Started

Appendix PUBLIC 43
Switch Status

Instance Synchronization Tool Enabled

Add home icon next to V12 global header Enabled

Enable Translation of Employee Central Foundation Objects Enabled

Enable new Payment Information (MDF-based, effective-dated, and employment-specific). Enabled

 Note
For existing customers, by switching on this feature via the Upgrade Center, the old direct-deposit-
based UIs, APIs, and objects are irreversibly deactivated. New Payment Information is integrated
into Employee Central Payroll. Integration scenarios towards third-party systems using the old
direct deposits APIs might no longer work. Check in advance and inform customers that they must
migrate existing third-party party integration scenarios to the new APIs, for example, compound
employee API or OData API].

Platform Client (Adhoc Data Source) Enabled

Enable Document Generation Enabled

Enable Business Rules for Workflow Derivation (don't activate together with Enable Youcalc rules Enabled
engine for HRIS)

Enable Business Rules for Event Reason Derivation Enabled

Enable Upgrade Center Permission - requires Role-Based Permission Enabled

Default switches related to platform:

Switch Status

Admin Configuration Tool Enabled

User Directory Enabled

Language Packs: (Do not use Hebrew, …...) Enabled

English US (English US) Enabled

Version 12 UI framework (Revolution) Enabled

Version 11 UI framework (ULTRA) Enabled

Ultra Organization Chart [requires Version 10 UI or Version 11 UI framework (ULTRA)] Enabled

Enable the Attachment Manager Enabled

Enable Generic Objects Enabled

Employee Central – Core: Configuration Guide - Getting Started

44 PUBLIC Appendix
 Switch Status

NextGen Admin Homepage (Admin v3.0) [requires Version 12 UI framework (Revolution), Enable
Usage Analytics and Enable Action Search (requires Role-based Permission, Generic Objects, and
Version 12 UI framework (Revolution)]

Enable Advanced Find User Component Enabled

Enable Action Search (requires Role-based Permission, Generic Objects, and Version 12 UI) Enabled

Enable Usage Analytics Enabled

Employee Central – Core: Configuration Guide - Getting Started

Appendix PUBLIC 45
10 Revision Log

In the revision log, the changes per release to the core content are documented. If the core content is already
implemented in the instance, the delta changes documented per release can be added manually if necessary.

Employee Central – Core: Configuration Guide - Getting Started

46 PUBLIC Revision Log
11 Ticket Component

In case any issue occurs, report an incident using component LOD-SF-SBP.

Employee Central – Core: Configuration Guide - Getting Started

Ticket Component PUBLIC 47
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48 PUBLIC Important Disclaimers and Legal Information
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Important Disclaimers and Legal Information PUBLIC 49
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