1-800-720-7777 Accepts complaints about open CPS cases
The National Domestic Violence Hotline
1-800-799-SAFE (1-800-799-7233) TDD for people with hearing impairments: 1-800-787 3224
Texas Youth Hotline
1-800-210-2278 Provides phone counseling to youth and parents for family conflicts
Medicaid/Food Stamps/TANF Budgeting skills 211 Alcohol/Substance Abuse referral information, www.yourtexasbenefits.com education, counseling, treatment Texas Health Steps Domestic Violence referral information and counseling Parent/child relationship issues 1-877-THSTEPS or 1-877-847-8377 http://www.dshs.state.tx.us/thsteps/ Medical and dental checkups for children on Medicaid Supporting Your Family Therapy Anger management Texas Abuse/Neglect Hotline 1-800-252-5400 through Family Based Referrals for public assistance resources Other information and referrals in your CHIP/Children's Medicaid 1-877-KIDS-NOW (1-877-543-7669) Safety Services (FBSS) community as needed and available www.CHIPmedicaid.org The Texas Department of Stock Code P20919-0000 May 2008 Family and Protective Services What are Family Based Safety Services? Have you been investigated by Child Protective Services (CPS)? Have you been told your children may be at risk of abuse or neglect? Have you been told your children may be removed from your home? Are you working to get your children back? If you said “yes” to any of these questions, you may be offered Family Based Safety Services (FBSS). These services will be given in your home by CPS. They will be for a limited time—it depends on your case. They will help you make sure your children are healthy and safe. Most families in trouble want help. They want to fix their problems. They can change. We will be your partner. We will focus on your Meet with my caseworker regularly and allow my Assess the safety of your children on an ongoing family’s needs and strengths. We will respect your children to meet with the caseworker basis culture. We will honor how you feel about school Participate in services I identify with my caseworker Provide you with the resources needed so you can ing and raising children. and others who may work with my family make changes and provide your children with a safe and stable home Make the changes needed to provide a safe and stable What will I be expected to do? home for my children Be open and honest with my caseworker What kinds of things can I get help with Keep my children safe What is my caseworker is expected to do? depending on my family’s needs and Meet with you and your family to figure out your Figure out what I need help with and what my family’s strengths and needs what services are available? family needs Day care Work with you to develop a plan for services for you Identify my strengths and the strengths in my family and your family that focuses on those strengths and Parenting skills needs Make a plan for services with my caseworker Housekeeping skills that focuses on strengths and needs that we Meet with your family regularly to provide support and guidance and review your progress Nutrition and health information identify
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