Advert - Loans Officer July 4 2024
Advert - Loans Officer July 4 2024
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As an equal opportunity employer, we invite suitably qualified candidates to apply for the job opportunities
below:
Job Overview
As a Loans Officer, you will be acting as a liaison between our financial institution and our clients. You will help
appraise and evaluate potential clients in a timely and hassle-free manner. You should possess amazing
communication skills to explain the loan application process to the desired applicants in a simple way.
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5. Collection and Recovery of loans.
• Follow up with group executives to recover loans of group clients in arrears.
• Participate in branch arrears management meetings.
• Take individual action as per policy to recover delinquent loans.
6. Portfolio Management
• Prepare and submit timely reports on the number of clients, repayments, portfolio quality, loan recoveries
and follow-up action on delinquent loans.
7. Relationship Management.
• Maintain the company standard customer service while interacting and engaging with clients.
• Provide advice to clients on borrowing and loan management.
• Maintain constant communication with clients and assigned groups.
• Ensure and increase client satisfaction in line with the core values of the institution.
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the loan
underwriting process.
Skills:
• Ability to effectively promote and sell the Institution’s products/services;
• Planning and organizing skills;
• Training and development skills;
• Excellent communication and interpersonal skills;
• Microsoft Office skills of word and Excel;
• Ability to work under pressure;
• Ability to form teams which can work together.
• Excellent public relation skills;
• Basic entrepreneurial skills and problem-solving skills;
• A team player who is also able to work independently;
• Monitoring and evaluation skills;
• Customer-oriented;
• Integrity and professional ethics;
• MUST be in position to ride a motorcycle and possess a valid riding permit.
Age
• Not exceeding 30 years.
Salary:
The salary to be paid is in line with Hofokam salary structure for the Loans Officer.
Application Instructions
If you think you meet the above criteria, please send your application with certified copies of academic and
professional certificates, a CV, postal address, day time telephone contact, names and details of at least three (3)
referees. Apply through the email address: [email protected] to the Head of Human Resources, not later than
13th July 2024. Attachments MUST be in one PDF document and not exceeding 5MBs in size. If you do not hear
from us by end of 15th August 2024, consider your application unsuccessful.
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