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Scripting in ServiceNow Part 2

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Scripting in ServiceNow Part 2

Uploaded by

rhenancfdn
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Tech tactics

Simple tactics that change the life of


your code

Hazim khasawneh

Sharing ideas and tips that help a front-end


developer in his daily life.
Weekly Posting Schedule

Join me every Sunday at 11 AM (Jordan time)

for a new document filled with valuable insights!


Introduction: This document is part two of a two-part series on scripting in
ServiceNow.

Focus: Detailed exploration of server-side scripting.

Previous Part: Client-side scripting was covered in the first document.


What is Server-Side Scripting?

Server-Side Scripting involves scripts that execute on the server, handling


critical data processing and business logic operations.

These scripts are essential for managing complex workflows, ensuring


data integrity, and automating business processes efficiently.
Types of Server-Side Scripts:

Business Rules: Automate actions or enforce data integrity rules when


records are inserted, updated, or deleted.

Script Includes: Encapsulate reusable logic and functions accessible across


the platform.

Scheduled Jobs: Execute scripts at specified intervals to perform


automated tasks, such as data cleanup or reporting.
Business Rules
Business Rules are scripts that automate actions during record operations
such as insert, update, or delete.

Types of Business Rules:

Before: Executes before the database operation.

After: Executes after the database operation.

Async: Executes asynchronously.

Display: Executes when a record is displayed.


Real-Life Example
This Business Rule automates the calculation of total costs for purchase
orders
Script Includes
Script Includes are containers for reusable server-side code in ServiceNow.

They encapsulate complex logic and functions, promoting code reuse across
the platform.

Example:

Implement a function to calculate business days between two given dates


with accuracy and efficiency.
Real-Life Example

This Script Include provides a


method to calculate business
days.

This method is accessible and


usable across various ServiceNow
server-side contexts, such as
business rules and custom
widget server-side scripts.
Scheduled Jobs
Scheduled Jobs are automated tasks in ServiceNow that run on predefined
schedules.

They perform periodic operations such as data cleanup, report generation, or


system maintenance.

Example:

Execute a daily data cleanup job to ensure data integrity and optimize system
performance.
Real-Life Example

✓ Navigate to Scheduled
Jobs.

✓ Create a new
Scheduled Job.

✓ Define the script and


schedule.
Best Practices for Server-Side Scripting

Keep It Simple: Write clear and concise code.

Avoid Duplication: Reuse code where possible.

Debugging: Use logs to debug scripts.

Performance: Optimize code for efficient server processing.

Security: Ensure scripts are secure and follow best practices.

Documentation: Comment your code for better understanding and


maintenance.
At The End.

Let's build a community where we share knowledge and simplify


tech. Simple insights can save time and effort for others in our
community.

Follow, comment , and repost useful content!


Thank you.

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