Mitsubishi EDR15-20 - Troubleshooting
Mitsubishi EDR15-20 - Troubleshooting
Mitsubishi EDR15-20 - Troubleshooting
In this Chapter
Chapter 6: Troubleshooting
In this Chapter
This chapter contains the following topics:
Electrical 6-4
Hydraulics 6-12
Troubleshooting Procedure
When troubleshooting truck problems, it is important to:
• Use a logical, common sense approach.
• Begin with the simplest solution and work towards the most
complex.
The following procedure can aid in developing a logical and systematic
troubleshooting procedure:
PDMM-0058 6-1
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Troubleshooting Procedure
6-2 PDMM-0058
Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Troubleshooting Procedure
! WARNING
Use extreme care whenever the truck is jacked up for any reason.
Never block the truck between the telescopic and the floor. Use a
suitable hoist to stabilize the mast. Keep hands and feet clear from
beneath the truck while jacking. Use jack stands or solid blocks to
support the truck; do not rely on jacks. See “Jacking the Truck” on
page 5-3.
! CAUTION
Disconnect the battery when checking electrical circuits with an
ohmmeter. Battery current can damage the ohmmeter.
PDMM-0058 6-3
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Electrical
Electrical
This section explains how to troubleshoot the electrical system.
Checking the Save time and trouble; look for simple causes first.
Wiring 1. Visually inspect all wiring in all components for:
• Broken wiring and shorted conditions (especially close to metal
edges or surfaces).
• Loose connections
• Loose or broken terminals
• Damaged terminal blocks or strips
2. Use an ohmmeter to check wiring continuity.
3. Repair or replace the wiring wherever a problem exists.
! CAUTION
Disconnect the battery when checking electrical circuits with an
ohmmeter. The battery current can damage the meter.
! WARNING
Use extreme care whenever the truck is jacked up for any reason.
Never block the truck between the telescopic and the floor. Use a
suitable hoist to stabilize the mast. Keep hands and feet clear from
beneath the truck while jacking. Use jack stands or solid blocks to
support the truck; do not rely on jacks. See “Jacking the Truck” on
page 5-3.
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Electrical
Shorts to the Truck A common cause of truck electrical problems is shorting to the truck
Frame—Causes frame that can be caused by:
• Accumulation of dirt
• Breakdown in insulation
• Bare wires
Shorts to the frame can occur at many locations including:
• Battery
• Motors
• Cables
• Buss bars
• Heat sinks
• Solenoids
Shorts to the Truck Check for shorts to frame using the following procedure:
Frame—Checking
! CAUTION
Unplug the battery; battery current can damage the meter.
PDMM-0058 6-5
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Electrical
Voltage To Voltage grounds are the most common causes for system intermittent
Frame—Causes “overloads.”
Voltage to frame leakage is a result of dirt accumulation and can
occur at:
• Motors
• Heatsinks
• Battery
• Switches
• Contactor panel
• Cables and wiring
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Electrical
Handling Printed For information on handling circuit cards, see “Proper Handling of
Circuit Cards Static Sensitive Devices” on page 5-5.
PDMM-0058 6-7
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Electrical
Cleaning and Clean and inspect the contactors regularly to help ensure their proper
Inspecting the operation. See “Planned Maintenance” on page 5-12 for the suggested
service interval.
Contactors
Replacing The only replaceable components of the contactor assembly are the
contactor tips. If any other segment of the contactor is found to be
defective, the entire contactor assembly must be replaced.
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Electrical
Contactors The contactors used in the Reach Truck are all General Electric brand
Specifications contactors. The following table lists the specific contactors:
If you suspect a defective contactor coil, before you replace the
contactor, test the coil with an ohmmeter.
Gap
Contactor Purpose Type Part Number
Adjustment
24/36VDC
Forward
F&R NA010015 None
Reverse
300 amp DPDT
24/36VDC
P Lift Pump NA010034 None
300 amp SPNO
24/36VDC
1A High Speed NA010034 None
300A SPNO
24/36VDC
X Auxiliary Pump NA010016 None
100A SPNO
Legend:
Legend
DT-Double Throw NO-Normally Open
DP-Double Pole SP-Single Pole
NC-Normally Closed ST-Single Throw
Table 6-1: Contactor Specifications
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Electrical
Testing Other Table 6-2 gives the recommended test procedures for electrical
Electrical components not previously covered. Use an ohmmeter (Fluke 8060A
or equivalent) to make the checks.
Components
The readings do not mean components checked will function properly
in the system under different current and voltage conditions. The
ohmmeter, however, will indicate most shorted or open circuited
conditions.
! CAUTION
Disconnect the component from the truck for testing.
EV100LX This section explains how to test the rectifiers and capacitor.
Component Tests
Testing the REC1, REC2, To test the REC1, REC2, and REC5 rectifiers, do the following:
and REC5 Rectifiers
1. Connect a continuity test light with the positive lead on the
Cathode and the negative lead on the Anode. The light should not
come on, if it does, replace the rectifier.
2. Reverse the leads and the light should still not come on.
3. Using a jumper wire connected to the positive lead, touch the gate
terminal. The light should now come on and should stay on even
when you disconnect the gate lead.
4. After the flow has been stopped, the rectifier should have shut off
and the light will not come on until positive is applied to the gate
again.
Testing the REC3 and Since these are simple diodes, the REC3 and REC4 rectifiers can be
REC4 Rectifiers checked with any of three test instruments.
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Electrical
1. With the continuity light, connect the negative lead to the base or
Anode and the positive lead to the pigtail or Cathode of the
rectifier. The light should not come on. If it does, the diode is
shorted and must be replaced.
2. Reverse the leads and the light should come on. If it fails to light,
the rectifier is open and should be replaced.
To check with a VOM:
1. Connect the negative lead to the base and the positive lead to the
pigtail. You should read at least 50K ohms.
2. If reading is below this, the diode is shorted or possibly weak and
leaking and should be replaced.
3. Reverse the leads. You should read about 7 to 12 ohms. If it is
higher, the rectifier should be replaced.
Minor differences in tolerances, test instrument batteries, and leads
or connections can make the readings vary.
Testing the 1C Capacitor The 1C Capacitor cannot be checked with a continuity tester. It can be
checked with a VOM, however, a visual inspection of the capacitor is
nearly as good as this test because most capacitor failures will result
in the can swelling.
To check with a VOM:
1. Disconnect it from the truck wiring and hook the meter leads to
the terminals. Since the 1C Capacitor in the EV100 system is not
polarity sensitive, it doesn’t make any difference which lead is on
which terminal.
2. Turn the meter to the 22K resistance scale. You should see a
gradual rise in ohms until the meter reads OL (overload).
3. Reverse the leads and you should see the capacitor discharge
through the meter as the ohms gradually go down to zero and
then recharge back up to OL.
PDMM-0058 6-11
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Hydraulics
Hydraulics
It is important to keep accurate records of all hydraulic inspections
and work performed on the trucks. Such records are helpful in
determining:
• Repair and maintenance costs
• Reliability of components
• Durability of hydraulic fluid
• Scheduling of maintenance
! WARNING
Use extreme caution while looking for high pressure hydraulic leaks.
Personal injury can result if struck by a high pressure stream of
hydraulic fluid.
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Hydraulics
Fitting Do not spring a tube into place before tightening a fitting. The
resultant stress can cause a leak.
Cracked or Bad Tubing Inspect all tubing before installation. Make sure when making
Flare the flare that it is the right size.
Foreign Material in the Make sure the flare is clean before installation.
Flare
Defective Threads Check for leakage around the threads when installing new
tubing.
Dirt Around the O-Rings Thoroughly clean and lubricate any O-rings before installation.
Wrinkled or Flattened Use a known-to-be-good tube bender and carefully bend the
Tube tube.
Worn Packings Examine packings for wear and leakage around the cylinder
pistons. If the packing is too tight, abnormal friction and wear
will occur. See that cylinders are securely anchored and that
pistons are in alignment. Misalignment is a cause of heavy wear
of both pistons and packings.
Worn packings should be replaced because they can cause
internal leakage.
If the truck is slugglish, check the packing inside the cylinder.
Drive Coupling Check the alignment of the drive coupling between the motor and
Alignment the pump. Also, check the motor as suggested in “Maintaining
the Motor” on page 5-30. Be sure hydraulic fluid from a leak is
not seeping onto the field windings and armature.
PDMM-0058 6-13
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Hydraulics
Packing Disintegration Examine the rod surfaces that contact the packing. If these are
nicked or scratched, they should be resurfaced or replaced.
Cylinder and Piston If a hydraulic cylinder is disassembled, inspect the inside of the
Packing Wear cylinder housing. If the inside cylinder surface is scored, packing
grit is probably in the hydraulic fluid.
Hydraulic System Oxidation can cause internal rusting and sludge. Use a top grade
Oxidation oil with additives. See the “Lubrication Equivalency Chart” on
page A-2.
Opening the Hydraulic Whenever a hydraulic system is opened, all hoses should be
System capped or plugged to keep out dirt and moisture-laden air.
Examine pipe fittings and hoses to be certain there are no seal
particles, nicks, burrs, or dirt present when reassembling the
parts. Wipe all fittings before reconnecting them.
Clogged Filter If the filter becomes clogged in less than the recommended
change interval, the bypass valve will allow contaminants into the
system. Inspect, clean and replace the element whenever
contamination is evident.
If severe contamination occurs, drain the system, flush all
components, and replace the oil and filter.
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Hydraulics
Task Procedure
After locating and repairing any leak or other problem, fill the
reservoir and bleed the system.
! CAUTION
When clamping the lift/lower manifold in a vise, ensure the valve body
is not damaged because this might void the warranty.
PDMM-0058 6-15
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Hydraulics
New Oil Use only clean containers. Pass all oil added
to the reservoir thru a 25 micron rated filter.
! CAUTION
Do not use brake fluid in the hydraulic system.
Perform
If... Then...
Steps...
Note: The steps shown are found below; do them in the order listed in this table.
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Hydraulics
Steps for Locating These checks and procedures are designed to aid in locating the cause
Problems in the of trouble in the lift/lower system.
PDMM-0058 6-17
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Hydraulics
Pump Problems Use this list to troubleshoot pump problems in the hydraulic system.
Pump Not Fluid intake pipe in reservoir Check all strainers and filters for dirt and
Delivering restricted. sludge. Clean if necessary.
Fluid
Air leaks at the intake. Pump not Check the inlet connections to determine
priming. where air is being drawn in. Tighten any
loose connections. See that the fluid in the
reservoir is at the proper level.
Fluid viscosity incorrect. Completely drain the system. Add new
filtered fluid of the proper viscosity.
Insufficient System relief valve set too low. Use a pressure gauge to correctly adjust
Pressure the relief valve.
Build-Up
Complete Broken relief inlet or pressure Replace/repair as required.
loss of flow line.
from pump.
Suction line plugged or too Clean line and check for size.
small.
Shaft seal Worn shaft seal. Replace shaft seal. If replacing shaft seal
leakage. Broken diaphragm seal or back- does not stop leakage, the pump should be
up gasket. disassembled and checked or replaced.
Bearings out of position.
Excessive internal wear.
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Hydraulics
Pump Pump intake partially blocked. Check the fluid condition and if necessary,
making drain and flush the system. Refill with
Noise clean fluid of the correct viscosity.
Air leaks at the intake or shaft Check the inlet connections and seal to
seal. (Oil in reservoir would determine where air is being drawn in.
probably be foamy). Tighten any loose connections and replace
the seal if necessary. See that the fluid in
the reservoir is at the proper level.
Coupling misalignment. Check if the shaft seal bearing or other
parts have been damaged. Replace any
damaged parts. Realign the coupled shafts.
PDMM-0058 6-19
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Troubleshooting Follow the instructions outlined in the status code instruction sheets
the EV100LX (starting on page 6-31) to troubleshoot the EV100LX Solid-State
Control System (Figure 6-1 on page 6-22).
Solid-State
Control System
Replacing the Due to the interaction of the logic card with all truck functions,
Logic Card almost any status code or control fault could be caused by the logic
card. After all other status code procedures have been followed and no
problem is found, the logic card should then be replaced as the last
option to correct the problem.
Wire Numbers The wire labels on your truck should correspond to the labeling on the
electrical schematic on page A-13.
Jacking the Truck Before troubleshooting, jack up the wheels, disconnect the battery,
and discharge the capacitor 1C. Reconnect the battery as needed for
the specific check.
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! WARNING
Use extreme care whenever the truck is jacked up for any reason.
Never block the truck between the telescopic and the floor. Use a
suitable hoist to stabilize the mast. Keep hands and feet clear from
beneath the truck while jacking. Use jack stands or solid blocks to
support the truck; do not rely on jacks. See “Jacking the Truck” on
page 5-3.
Accessing the If capacitor 1C terminals are not accessible, discharge the capacitor
Terminals by connecting from the Silicon Controlled Rectifier (SCR) POS
terminal to REC 2 anode. Check the resistance on an Rx1000 scale
from frame to the SCR power and control terminals. A resistance of
less than 20,000 ohms can cause misleading symptoms. Resistance
less than 1000 ohms should be corrected first.
Visual Check Before proceeding, visually check for loose wiring and signs of
overheating of components.
PDMM-0058 6-21
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Z Plug
Y Plug
Control Card
Mounting Screws
Terminals 1-6
Control Card
A and B Plugs
Mounting Screw
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Using the LX Use the LX Handset (shown in Figure 6-2) to set up the EV100LX
Handset Controller Logic Card and to program changes (see Table 6-1 on
page 6-9); it also prevents tampering by unauthorized personnel.
The LX Handset is a multi-functional tool that consists of a light-
emitting diode display, a keyboard, and an adjusting knob. The
handset displays a status code to identify the latest fault that
occurred in the truck, even if the fault condition does not currently
exist. The LX Handset is available from the parts ordering system
(P/N NA010031).
HANDSET
CONT STORE
1 2 3 4
5 6 7 8
9 10 11 12
13 14 15
! WARNING
Operating the Before connecting or disconnecting the handset, jack up the drive
Handset wheels, turn OFF the key switch, unplug the battery, and discharge
the capacitors.
The truck can be operated with the handset connected, however the
adjustment knob must be set fully clockwise to ensure the control
operates at full speed.
To operate the handset, do the following:
1. At the SCR controller card, unplug the “Y” plug and plug in the
handset at location “Y” on the card.
2. Connect the battery and turn ON the key switch; the following
start-up display sequence (Figure 6-3) occurs:
PDMM-0058 6-23
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Key Switch ON
Run Mode
Display traction
hourmeter for
four seconds
Display pump
hourmeter for
four seconds
or
Blank
(If no Pump SCR used)
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
! WARNING
Function Set-Up Before making any adjustments to the control, you must read and
Procedures comprehend the operating and maintenance instructions (Chapter 3
and Chapter 5) in this manual. Failure to follow proper set-up
procedures could result in malfunctions and damage to the truck.
With the handset connected, hold down the CONT key and turn ON
the key switch. This places you in the set-up mode, ready to monitor
or adjust control function settings as outlined in the following chart:
Display
Action Remarks
Shows
After one second time delay Stored value for the function is
085
displayed
Handset The following table lists the programming functions for the LX
Programmable handset.
Functions
PDMM-0058 6-25
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Function 1 Stored Fault Code WARNING: These settings must be made by authorized
See Note 1 personnel only, following instructions supplied by the
manufacturer. Card type selection (Function 17) must be
made within the capabilities of the SCR control panel used
and the supporting electromechanical device. Failure to
comply with proper application standards could result in
malfunctions and damage to the control and the motors.
Function 2 Creep Speed Allows for the adjustment of the creep speed of the truck. A
constant creep speed frequency will be maintained when
an accelerator input voltage between 3.5 and 3.7 volts or
an accelerator ohmic input between 4.7K ohms and 6K
ohms is provided. It can be set from 5% to 15% of REC1 on
time. Each unit on the handset is equal to .03% on time.
For example, if 0=5%, a setting of 20 = 5.6%.
Function 3 Controlled Allows for the adjustment of the rate of time it take for the
Acceleration and control to accelerate to 96% applied battery voltage to the
1A Time motor on hard acceleration. The 1A contactor will
automatically close 0.2 seconds after the controlled
acceleration stops and the throttle input is less than 0.5
volts or less than 50 ohms. It can be set from 0.1 to 22
seconds. Each unit on the handset is equal to 0.084
seconds. For example, a setting of 20 = 1.76 seconds.
Function 4 Current Limit Allows for the adjustment of the current limit of the
control. This function is determined by the match of the
control components with the motor installed in the truck. It
must be set at Factory Specification or the truck will either
underperform or the Controller might be damaged.
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Function 5 Plugging Distance Allows for the adjustment of the plugging distance of the
(Current) truck (the distance a truck will travel before coming to a
stop and accelerating in the other direction). The larger the
current setting, the shorter the stopping distance. It can be
set between 200 and 1000 amps. Each unit on the handset
is equal to 3.14 amps. For example, a setting of 20 would
be 200+20 x 3.14 = 263 amps.
Function 6 1A Drop Out Allows for the adjustment of the 1A contactor drop out
Current current. The 1A contactor will be dropped out and the
truck motor torque will be limited to SCR current limit
when the set dropout current is reached. The setting is
adjustable from 450 amps (unit 0) to 1260 amps (unit 250).
Settings above 250 will disable this function and 1A
dropout will not occur. Each unit is equal to 3.24 amps.
For example, a setting of 20 = 515 amps.
Function 11 Speed Limit 1 Allows for the adjustment of the speed limit (maximum
battery volts to the motor) when the SL1 limit switch input
signal is received by the control card. SL1 limit switch is a
normally closed switch connected to battery negative; the
switch opening enables speed limit. The setting is
adjustable from 0 to 180 (96% to 0% battery volts). Setting
of 0 units will disable speed limit functions and allow top
speed with no limit switch connected.
PDMM-0058 6-27
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Function 12 Speed Limit 2 Same as Function 11, except using limit switch for input.
See Note 3
Factory Set: 24V:129 36V:145
Note 3: For trucks equipped with two switches on the
mast, Function 12 on the handset must also be set at 145
to allow 2.0 mph speed limit.
Function 13 Speed Limit 3 Same as Function 11, except using SL3 limit switch for
input.
Function 14 Internal This function is used when the Battery Discharge Indicator
Resistance is ON. Adjustment of this function will improve the
Function accuracy of the BDI. In order to make this setting, the
voltage drop of the battery under load must be determined,
as follows:
Function 15 Battery Volts Allows adjustment of voltage range for trucks equipped
with the Battery Discharge Indicator. In order for the BDI
to function properly at 24 volts, the setting must be
between 0 and 31 units.
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Function 16 Pedal Position Allows adjustment of the stopping distance during plug
(push CONT Plug range. Throttle position will reduce the plugging current to
and 1) the current value set by this function as the control is
returned to the creep speed position. The setting is
adjustable from 100 amperes (unit 0) to 930 amps (unit
255). Each handset unit is equal to 3.2 amps. For
example, a setting of 20 = 164 amperes.
Function 17 Card Type Allows selection of the controller card type used with the
(push CONT Selection customer application. The EV100LX controls offer a variety
and 2) of options within each control type; the card must be
programmed to “know” what options are on the truck
control system. Each card contains a two-letter designation
number. Replacement cards must match the current
installed card number.
PDMM-0058 6-29
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
System Voltage The following table lists the system voltage drop vs. the function
Drop vs. Function setting:
Setting Table 6-5: System Voltage Drop vs. Function Setting (Internal Resistance)
2 11.44 12 01.04
2 0.780 13 00.99
4 05.72 14 00.95
5 04.57 15 00.91
6 03.81 16 00.88
7 03.27 17 00.85
8 02.86 18 00.82
9 02.54 19 00.79
10 02.28 20 00.76
11 02.08 21 00.74
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PDMM-0058 6-31
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - Traditional EV100LX code descriptions have been modified to apply to
Blank Display this truck. Code schematics are for theory only; refer to the electrical
schematic on page A-13 for troubleshooting.
Memory No
Recall
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PDMM-0058 6-33
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 01
Status No deadman switch input.
Code - 01
Memory No
Recall
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PDMM-0058 6-35
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 02
Status Forward directional request on initial power up.
Code - 02
Memory No
Recall
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PDMM-0058 6-37
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 03
Status Reverse directional request on initial power up.
Code - 03
Memory No
Recall
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PDMM-0058 6-39
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 04
Status Start switch input low after initial start up.
Code - 04
Memory Yes
Recall
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PDMM-0058 6-41
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 05
Status Start switch or brake switch fails to close.
Code - 05
Memory No
Recall
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PDMM-0058 6-43
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 06
Status Throttle advanced with no direction selected.
Code - 06
Memory No
Recall
Status Status Code 06 indicates that TB5 and TB6 are less
Indication than 60% of battery volts, and TB1 is less than 2.5
Criteria volts.
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PDMM-0058 6-45
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 07
Status Speed control input voltage too high.
Code - 07
Memory No
Recall
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PDMM-0058 6-47
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 08
Status Speed control input voltage too low on power-up
Code - 08 after initial key switch closure.
Memory No
Recall
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PDMM-0058 6-49
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 09
Status Both forward and reverse directional switches are
Code - 09 closed at the same time.
Memory No
Recall
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PDMM-0058 6-51
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 15
Status Battery volts too low.
Code - 15
Memory No
Recall
Circuit Traction
Symptom Forward or reverse contactor will not pick up.
Battery
Connection
Table
A
Nominal Minimum
Battery Limit Volts
Volts @ 1.95
24 23.4
Battery
36 35.1
48 46.8
72 70.2
84 81.9
Battery
Connection
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Status Code - 16
Status Battery volts too low.
Code - 16
Memory No
Recall
Circuit Traction
Symptom Forward or reverse contactor will not pick up.
Sensor #2
P
Yellow
REC7
7 REC
Battery
Connector PA4
Table A
Nominal Minimum
Battery Battery Limit Volts
Volts @ 1.95
24 23.4
36 35.1
48 46.8
Battery 72 70.2
Connector 84 81.9
PDMM-0058 6-53
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 17
Status Invalid card type selection.
Code - 17
Memory No
Recall
Circuit Traction
Symptom Forward or reverse contactor will not close.
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Status Code - 23
Status Forward or reverse contactor coil current low.
Code - 23
Memory No
Recall
Circuit Traction
Symptom Forward or reverse contactor will not pick up. Status
code can alternate between code 23 and 24.
Complete check for code 23. If the problem is not
found, perform check for code 24.
Possible Defective F and R contactor coil circuit.
Causes • Check for open circuit or loose connection
between PB4 and positive side of F contactor coil
and between PB5 and positive side of R
contactor coil.
• Remove plug B. Check ohmic value from PB4 to
positive side of F coil. Value should be 10-14
ohms. Make same check for R coil.
Defective 1A contactor coil.
• Remove plug B. Check ohmic value from positive
side of each coil to its respective plug
connection. Value should be 10-14 ohms.
F
R
PB4
1A
PB5
RB
PB6
PS
PB2
FW
PB3
PB1
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 24
Status T2 Voltage too high. (Greater than 12% of battery
Code - 24 voltage).
Memory No
Recall
Circuit Traction
Symptom SCR control does not operate. Status code can
alternate between 23 and 24. Complete check for 24.
If problem is not found, perform check for 23.
Possible Defective F and R contactor.
Causes • F or R power tips fail to close because:
a. Welded normally closed power tips.
b. Binding contactor tip assembly.
c. Defective F or R contactor coil (Status Code
23).
• Open motor circuit.
a. Check for open circuit or loose connection in
motor circuit from A1 connection to A2
connection on SCR control panel.
b. Defective 1A contactor.
c. Perform checks as outlined in Status Code
23.
Status Status Code 24 indicates that T2 volts are greater
Indication than 12% of battery voltage, and the F and R driver
Criteria is energized.
T2
F S1 S2 R
Field
R
F
A1 A1
R
Armature PB4 1A
A2 PB4 RB
PB4
PS
A2 PB4 FW
PB4
PB4
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Status Code - 25
Status 1A contactor does not drop out or drops out slowly.
Code - 25
Memory Yes
Recall
Circuit Traction
Symptom Short trip life on F and R or 1A contactor. Status
Code 46 displayed and no fault was found.
Defective 1A contactor.
• Check 1A contactor for binding or slow
operation when dropping out.
Status Status Code 25 indicates that 1A contactor drop-
Indication out time exceeds 0.060 seconds.
Criteria
1A
T2
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 41
Status Open thermal protector or control over
Code - 41 temperature.
Memory No
Recall
Circuit Traction
Symptom Reduced power or no power to traction motor in
SCR range.
Black
PZ1
PZ5
Gray
Thermal
Protector
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Status Code - 42
Status SCR motor current sensor input missing.
Code - 42
Memory No
Recall
Circuit Traction
Symptom No power to traction motor in SCR range.
A2
Negative
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 43
Status SCR motor current sensor input missing.
Code - 43
Memory No
Recall
Circuit Traction
Symptom Stall currents in SCR range are higher than normal
and uncontrollable with C/L adjustment.
A2
SCR
Current
Sensor PZ3
Yellow
Negative
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Status Code - 44
Status REC 1 did not turn off properly.
Code - 44
Memory Yes
Recall
Circuit Traction
Symptom Forward or reverse contactor opens, closes, and
then opens again and can only be closed by opening
and closing the key switch.
Possible Defective REC 5 circuit.
Causes • Check for shorted REC 5.
• Check for shorted REC 5 snubber (REC 25).
Defective REC 2 circuit.
• Check for shorted REC 2.
• Check for shorted REC 2 snubber (REC 22).
Open choke (1X).
• Check for open circuit between T5 and T3.
• Ohmmeter should read zero ohms.
REC 1 is defective.
• Turn off time for REC 1 out of specification. No
field test is possible. Replace REC 1 after above
checks show no problem found.
Status Status Code 44 indicates that REC 1 fails to turn
Indication off during SCR operation.
Criteria
1 REC
T5 Choke
2 REC X1
22 REC
5 REC T4 T3
25 REC
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 45
Status REC 1 did not turn on properly.
Code - 45
Memory Yes
Recall
Circuit Traction
Symptom Forward or reverse contactor opens, closes, and
then opens again and can only be closed by opening
and closing the key switch.
Possible Defective REC 2 circuit.
Causes • Check for shorted REC 2.
• Check for shorted REC 2 snubber (REC 22).
Defective REC 1 circuit.
• Check for open circuit or loose connections
between REC 1 and PZ8 (white/blue wire).
• Check for open circuit or loose connection
between REC 1 (REC 3 snubber) and PZ9 (blue
wire).
Defective REC 1.
• Intermittent or open REC 1 gate. Field test
might or might not show defect. Replace REC 1
after above checks show no problem found.
Status Status Code 45 is displayed when REC 1 fails to
Indication gate on.
Criteria
White/
Blue PZ8
1 REC
PZ9
Blue
2 REC
22 REC
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Status Code - 46
Status Look ahead test for T2 volts (greater than 85% of
Code - 46 battery voltage).
Memory No
Recall
Circuit Traction
Symptom Forward or reverse contactor will not pick up.
1 REC
1A
T2
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 47
Status REC 2 does not turn on properly.
Code - 47
Memory Yes
Recall
Circuit Traction
Symptom Forward or reverse contactor opens, closes, and
then opens again and can only be closed by opening
and closing the key switch.
Possible Defective REC 2 circuit.
Causes • Check that REC 2 will gate on.
• Check for open circuit or loose connections
between REC 2 and PZ10 (white/red wire).
• Check for open circuit or loose connection
between REC 1 and 1C through the REC 2
circuit.
F or R contactor or power tips bouncing open.
• Check that power tips on F and R contactors do
not bounce open during operation (i.e., travel
over speed bumps or dock plates).
Bus A
Spider
5 REC
Bus B
2 REC
Red Wire
White/Red
Wire
PZ10
White/Red
Wire
T5 X1
2 REC
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Status Code - 48
Status Look ahead test for T2 volts (less than 12% of
Code - 48 battery voltage).
Memory No
Recall
Circuit Traction
Symptom Forward or reverse contactor will not pick up.
T2
F S1 S2 R
F Field
R
A1
23 3 REC
A2 FR.
A2
SCR
Current
Sensor
Negative
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 49
Status REC 5 does not turn on properly.
Code - 49
Memory Yes
Recall
Circuit Traction
Symptom Forward or reverse contactor opens, closes, and
then opens again and can only be closed by opening
and closing the key switch.
Possible Defective REC 5 circuit.
Causes • Check for shorted REC 5.
• Check for shorted REC 5 snubber (REC 25).
• Check that REC 5 will gate on.
• Check for open circuit or loose connection
between REC 5 gate and PZ12 (white/violet
wire).
Shorted REC 2 circuit.
• Check REC 2 and REC 2 snubber (REC 22) for
short circuit.
Defective capacitor circuit.
• Check for open capacitor.
• Check for loose connections at capacitor
terminals.
White/
X1 Violet
2 REC T5 Choke
5 REC 2 REC
T4 T3 T5 T4
Orange
Wire Reactor
25 REC
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Status Code - 50
Status Look ahead test for T2 volts (Greater than 12% of
Code - 50 battery voltage)
Memory No
Recall
Circuit Traction
Symptom Forward or reverse contactor picks up. Control does
not operate.
Bus A
Spider
5 REC
Bus B
2 REC
Red Wire
White/Red
Wire
PZ10
White/Red
Wire
T5 X1
2 REC
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 51
Status Excessive capacitor voltage when motor current is
Code - 51 high.
Memory Yes
Recall
Circuit Traction
Symptom Forward or reverse contactor opens, closes, and
then opens again and can only be closed by opening
and closing the key switch.
Possible Excessive source inductance.
Causes • Tag lines without filters are being used.
• Battery cables are too long.
High peak current in motor. Shorted REC2 circuit.
• Check for shorted field winding.
• Check for shorted armature winding.
T2
F S1 S2 R
Field
F R
A1 A1
Armature
A2
A2
SCR
Current
Sensor
Negative
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Status Code - 52
Status Excessive capacitor voltage when motor current is
Code - 52 low.
Memory Yes
Recall
Circuit Traction
Symptom Forward or reverse contactor opens, closes, and
then opens again and can only be closed by opening
and closing the key switch.
Possible Excessive source inductance.
Causes • Tag lines without filters are being used.
• Battery cables are too long.
Defective REC 4 circuit.
• Check for shorted REC 4.
• Check for open circuit or loose connection in
REC 4 circuit.
Defective REC 4 circuit.
• Check for open circuit or loose connection in
REC 3 circuit.
T2
F S1 S2 R
Field
F R
A1
Armature
3 REC
A2
A2
SCR
Current 4 REC
Sensor
Negative
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 53
Status REC 1 fails to turn off during plugging cycle.
Code - 53
Memory Yes
Recall
Circuit Traction
Symptom Forward or reverse contactor opens, closes, and then opens again and can only
be closed by opening and closing the key switch.
Status Status Code 53 is displayed when capacitor volts exceed 225 volts and motor
Indication current is greater than 300 amps.
Criteria
T2
F R
F R
A1 A1
A2 4 REC
A2 Green
SCR PZ4
Current PZ3
Sensor Yellow
Negative
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Status Code - 54
Status Shorted F, R, or 1A contactor coil driver.
Code - 54
Memory Yes
Recall
Circuit Traction
Symptom Control will not operate.
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Status Code - 57
Status Current sensor output voltage polarity check.
Code - 57
Memory Yes
Recall
Circuit Traction
Symptom Forward or reverse contactor opens, closes, and
then opens again and can only be closed by opening
and closing the key switch.
Possible Reversed yellow and green sensor wires.
Causes • Ensure that green wire connects to PZ4 with no
open circuits, and yellow wire connects to PZ3
with no open circuits or loose connections.
Reversed power cable connection.
• Ensure that battery negative cable connects to
SCR negative and motor A2 cable connects to
SCR A2.
A1
A2
A2
SCR Green
PZ4
Current
Sensor PZ3
Yellow
Negative
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Running Learn Some status or fault code conditions can be corrected by running
Learn.. For example, the Throttle Potentiometer might stop at a
different neutral setting than previously Learned. The troubleshooting
section for the particular code will indicate if Learn should be run.
Test mode does not depend on any of the Learned constants.
Therefore, running Learn will never affect the results of any test.
It is generally unproductive to indiscriminately run in the Learn mode
as a response to every problem. However, as long as the Learn
procedure is performed properly, there is no harm in running in the
Learn mode, even when it was not required.
! WARNING
Setting up the Remove rings, watches, and all jewelry before doing any work on the
Truck truck.
PDMM-0058 6-73
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
! WARNING
Use extreme care whenever the truck is jacked up for any reason.
Never block the truck between the telescopic and the floor. Use a
suitable hoist to stabilize the mast. Keep hands and feet clear from
beneath the truck while jacking. Use jack stands or solid blocks to
support the truck; do not rely on jacks. See “Jacking the Truck” on
page 5-3.
2. For 36-volt trucks, move Dip Switch S1-1 to the OFF or open
position. Make sure that jumper E2 is in the 36V position
(Figure 6-14 on page 6-76).
3. For 24-volt trucks, move Dip Switch to the ON or closed position.
Make sure that jumper E2 is in the 24V position (Figure 6-14 on
page 6-76).
4. Verify the throttle potentiometer neutral setting:
a. Connect the voltmeter leads to TP2 (positive) and TP3
(negative) on the Interface Card next to the Dip Switches
(Figure 6-14 on page 6-76).
b. Connect the battery and turn the key switch ON.
c. Adjust VR1 until the voltage at the test points indicate 2.50
volts. There is no tolerance for this setting. When complete,
turn the key switch OFF and remove the meter leads.
5. Learn the throttle potentiometer:
a. Move the Dip Switch S1-7 to the ON or closed position.
b. Turn the key switch to ON. An "L" appears on the Interface
Card Display.
c. Return S1-7 to the OFF or open position. The horn sounds a
single beep and a "J" appears on the display. Move the throttle
control to full speed in the forks first direction. The horn will
beep twice. Release the throttle control. A single beep from the
horn indicates neutral. Now do the opposite direction and see
a "0" on the display.
d. Check that the Interface Card displays "0". The truck is now
ready to operate.
e. Fully engage the brake.
! CAUTION
Do not release the brake while performing the following Step f.
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Settings S1-3, S1-5, and S1-6 are not used on all trucks.
h. Verify Interface Card is set correctly by measuring 22-25 volts
across the lift contactors coil. If not, re-check switch S1-1
setting.
Interface Card Table 6-6 provides a listing of switch positions and related functions.
Switch Settings When individual switch tabs or Dip Switch S1 is in the lower position
(near the indentation), it indicates that the switch is ON.
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Interface Card The following figure shows the Interface Card Assembly:
Assembly
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Interface Card The following table lists the status codes that help troubleshoot the
Codes Interface Card. The codes are detailed on the following pages.
0 No Error None
1 Internal Error Detected Truck Shutdown
6 Not Used --
A Not Used --
P Not Used --
U Unable to Program EEPROM Traction Shutdown
Table 6-7: Interface Card Codes
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Code 0
Code 1
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Code 2
Code Title Throttle Request - Forward
Reason The system has detected a throttle forward
command.
Code 3
Code Title Throttle Request - Reverse
Code 4
Code Title Lift Request
Reason The system has detected a lift command.
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Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Code 5
Code Title Lower Request
Reason The system has detected a Lower command.
Code 7
Code Title Throttle Potentiometer Out Of Range
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Code 8
Code Title Lowering Error
Reason The reason will vary depending on the voltage of
the truck.
On a 24-volt truck, this code will be displayed:
PDMM-0058 6-81
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Code 9
Code Title Lifting Error
Reason This code will appear for either of the following:
1. If the voltage sensed at the lift contactor tip
(JPS4-8 with respect to TP4 on the contactor
panel) is greater than 6 volts for at least 1/2
second when lift is not requested.
2. If the voltage sensed at the lift contactor tip
(JPS4-8) is less then 1.6 volts for at least 1/2
second when lift is requested.
Code C
Code Title Internal System Error
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Mitsubishi® Reach Service Manual Chapter 6: Troubleshooting
Code E
Code Title EEPROM Checksum Error
Reason This is an internal problem with the Firmware
on the Interface Card.
Code F
Code Title Internal Error
PDMM-0058 6-83
Chapter 6: Troubleshooting Mitsubishi® Reach Service Manual
Code H
Code Title Throttle Potentiometer (VR1) must be Learned.
Reason A new firmware chip or new Interface Card has
been installed.
Code J
Code Title Move Throttle to Limits
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Code L
Code Title Throttle Learn Mode
Reason Learn has been started.
Code U
Code Title Unable to Program EEPROM
PDMM-0058 6-85
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Auxiliary Motor Symptom: No auxiliary functions operate, truck travels normally. Lift/
Does not Run; lower is OK. The auxiliary pump does not run when the deadman
pedal is pressed.
Other Functions
OK 1. With the key switch turned ON, check for B+ at JPS4-5. If no B+
is found, replace the Interface Card.
Remember to run Learn if the Interface Card is replaced.
2. Check for B+ at PB3 and TB4 on the GE EV100 controller. If no
B+ is found, troubleshoot the circuit back to the Interface Card.
This would include checking the wiring and auxiliary contactor
coil for continuity.
3. If B+ is found at PB3 and TB4, check for B+ at TB3. If B+ is not at
TB3, check for B+ (approx.) at JPS3-7. If not found, replace the
Interface Card. If B+ is at JPS3-7 then troubleshoot the wiring
between JPS3-7 and TB3.
4. If B+ is found at TB3, PB3 and TB4, the GE EV100 controller is
defective.
One Auxiliary Symptom: One auxiliary function is inoperative; all other functions
Function Is work properly.
Inoperative 1. The easiest way to isolate the problem is to remove the wires from
the auxiliary coil that does not work and connect the wires to it
from an auxiliary function that is OK. An example follows:
a. Assume that reach does not work. The other functions are OK.
Remove the wires from terminal 1 and 2 at the reach solenoid
coil.
b. Temporarily remove the wires from either sideshift or tilt and
connect them to the reach solenoid coil. Make sure that you
connect the wires to the correct terminals.
c. Activate sideshift (or tilt).
• If reach works then it is either defective wiring between
terminal TS21-3 or the reach solenoid , and the Interface
Card at JPS5-3. The Interface Card could be defective.
• If reach does not work either the coil is not getting B+ from
JPS5-5 on the Interface Card or the reach solenoid coil is
defective.
• If you know the coil is working properly and getting power,
there might be a mechanical reason that the solenoid is not
working. Chips or other contaminants in the hydraulic oil
might have caused the solenoid to seize.
PDMM-0058 6-87
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Auxiliary Symptom: Auxiliary functions work in only one direction, i.e., reach -
Functions no retract; tilt down - no tilt up; sideshift right - no sideshift left.
Operate In Only 1. Check SFC switches and wiring.
One Direction: 2. Check for B+ and the coils of DIRA/DIRB solenoids on the
Steering OK hydraulic manifold.
NOTE: If both DIRA and DIRB solenoids can be activated, the problem
might be a defective valve.
3. Check the valve by:
a. Temporarily remove the solenoid retaining nut.
b. Remove one solenoid from the stem; activate the remaining
solenoid.
c. Slide the activated solenoid up and down the stem; check that
the related valve-controlled function (physical movement)
follows the manual movements of the coil.
d. Replace valve if movement does not occur.
No Lift Troubleshoot EV100 lift interrupt, wiring, Interface Card B+, lift
switch, relief valve, and manual valve.
No Travel, Symptom: The truck will not travel, all other functions OK.
Other Functions Jack the truck up so that the drive tire is off the floor.
OK 1. Press the deadman pedal, move the throttle and look at the
display on the Interface Card.
• If you see 2 or 3 on the display it means that the throttle
potentiometer is working correctly and that the processor on
the Interface Card is OK. The problem could be caused by bad
wiring, defective contactor coil, the GE EV100 controller, or
the Interface Card.
• If a 2 or 3 is not on the display, it means that the problem
could be caused by K2, wiring, throttle potentiometer, or the
Interface Card.
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24 ON B
36 OFF A
24 B Continuity
PDMM-0058 6-89
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No Speed Limit Symptom: The truck will not limit the speed regardless of the position
of the forks.
Remember to turn the truck OFF each time you make or break an
electrical connection.
1. Check to make sure that the GE EV100 is configured correctly for
the speed limit option.
a. If the truck has the first mast switch option (Mast SW1),
Function 11 on the GE handset must be set to 125 to enable a
speed limit of approximately 3.5 mph.
2. If the truck has the second mast switch option (Mast SW2), DIP
switch S1-4 on the Interface Card should be set as follows:
• S1-4 OFF = speed limit enabled. Also, Function 12 on the GE
handset must be set to 145 to enable a speed limit of
approximately 2.0 mph.
• S1-4 ON = speed limit disabled.
3. Turn the truck OFF.
4. Disconnect the mast switch (JPN7/JPN8) from the circuit.
5. Turn the truck ON.
6. If the truck is speed limited, the switch is defective.
7. Turn the truck OFF.
8. Disconnect JPN1 from the Interface Card.
9. Turn the truck ON.
10. If the truck is still not speed limited with JPN1 disconnected from
the Auxiliary Interface Card, the cable is probably bad. This can
be verified by checking the continuity of the cable.
11. If the truck is not speed limited and the cable checks good,
replace the Interface Card.
Remember to run Learn if the firmware or Interface Card is replaced.
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No Lift Inhibit Symptom: The mast fails to stop elevating at the lift inhibit switch.
Remember to turn the truck OFF each time you make or break an
electrical connection.
1. Check that DIP S1-8 on the Interface Card is set properly.
• S1-8 OFF = lift inhibit option enabled.
• S1-8 ON - lift inhibit option disabled
2. Turn the truck OFF.
3. Disconnect the lift mast switch (JPN12) and lift inhibit bypass
switch (JPN13) from the Auxiliary Interface Card. If the forks will
not elevate above the lift inhibit height, either the mast switch or
bypass switch is defective.
a. Turn the truck OFF.
b. Connect the mast switch (JPN12) to the Auxiliary Interface
Card. Leave JPN13 disconnected.
c. Turn the truck ON.
d. If the forks will not elevate above the lift inhibit height, the lift
inhibit bypass switch is bad. If the forks elevate above the
limit, replace the lift inhibit switch.
4. Disconnect JPN1 from the Interface Card. If the forks elevate, the
Auxiliary Interface Card is defective.
5. If the forks do not elevate with JPN1 disconnected from the
Auxiliary Interface Card, the cable is probably bad. This can be
verified by checking the continuity of the cable.
6. If the forks elevate and the cable checks good, replace the
Interface Card.
Remember to run Learn if the firmware or Interface Card is replaced.
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