Fike TwinflexPro Fire Control Panel User Guide

Fire Detection & Alarm System Control Panel
(Suitable for TWINFLEX®pro control panels from V2.00)
Control Panel User Guide

(TO BE RETAINED BY THE USER)
26-1028 Issue 3
TWINFLEX®pro Control Panel User Guide
Fike’s policy is one of continual improvement and the right to change a specification at any time without notice is reserved. Whilst every care has
been taken to ensure that the contents of this document are correct at time of publication, Fike shall be under no liability whatsoever in respect of
such contents.
Due to the complexity and inherent importance of a life risk type system, training on this equipment is essential and commissioning should only be
carried out by competent persons.
Fike cannot guarantee the operation of any equipment unless all documented instructions are complied with, without variation.
E&OE.
TWINFLEX, Mulitpoint, Fike and Fike Corporation are registered trademarks of Fike Corporation and its subsidiaries. All other trademarks, trade
names or company names referenced herein are the property of their respective owners.
Fike equipment is protected by one or more of the following patent numbers: GB2426367, GB2370670, EP1158472, PT1035528T, GB2346758,
EP0917121, GB2329056, EP0980056, GB2325018, GB2305284, EP1174835, EP0856828, GB2327752, GB2313690
2
Contents
Introduction.......................................................................................................................... 4
Purpose of the Guide ............................................................................................... 4

Definitions ................................................................................................................. 4
Understanding the Equipment .................................................................................. 5
System Configuration ............................................................................................... 6
What to do if ............................................................................................................. 6
User Responsibilities .......................................................................................................... 7
Introduction ............................................................................................................... 7
Routine Testing ........................................................................................................ 7
General Operation ............................................................................................................... 9
Normal ...................................................................................................................... 9
Control Panel Front .................................................................................................. 9
Fire Alarm Controls .................................................................................................. 10
System Controls ....................................................................................................... 10
Access Levels and Codes ........................................................................................ 11
Fire Alarm ................................................................................................................. 11
On Hearing the Alarm............................................................................................... 11
Accessing the Controls............................................................................................. 11
Silencing the Alarms................................................................................................. 12
Resetting the System ............................................................................................... 12
Sounding the Alarms ............................................................................................... 12
Silencing the Buzzer................................................................................................. 12
Exiting Access Level 2A (User) or Access Level 2B (Supervisor) ........................... 12
LED Indication .......................................................................................................... 13
Troubleshooting ........................................................................................................ 15
Advanced Operation ........................................................................................................... 16
Access Level 1 (Normal) .......................................................................................... 16

Access Level 2A (User) ............................................................................................ 17
Access Level 2B (Supervisor) .................................................................................. 19
Log Book .............................................................................................................................. 24
Fire Alarm System Notice. .................................................................................................. 30
Fire Alarm User Notice........................................................................................................ 31
Installation Details ............................................................................................................... 32
3
Introduction
Purpose of the Guide

This guide is provided to enable the person responsible for the fire alarm system (see Definitions) to operate
the system, undertake their responsibilities with regard to testing and maintenance of the system, and to
record events and service/maintenance visits.
This is a generic document and therefore refers to the system components in general terms only. The details
of the installed system should be recorded in the space provided within this guide, and for further reference,
the record drawings (if applicable) should be consulted.
The responsible person, and any other staff who may be required to operate the system in an emergency,
should read and understand the basic operating instructions before an emergency situation occurs.
Definitions
Responsible person:
The person having control of the premises, whether as an occupier or otherwise, or any person
delegated by the person having control of the premises to be responsible for the fire alarm system and
the fire procedures.
Competent Person:
A person competent to perform a defined task:
Normally a competent person will be an employee of the manufacturer, installer or servicing

contractor, or servicing contractor, or a member of the end user’s staff who has received suitable
training from the manufacturer, supplier or installer.
4
Understanding the Equipment

What is TWINFLEX® pro?
TWINFLEX®pro is the name of the range of fire alarm control panels that use the associated TWINFLEX®
Multipoint and ASD devices which together form the fire alarm system installed in the premises. Devices may
connected over up to 8 zones, depending on the capacity of the panel. 2 zone, 4 zone and 8 zone versions
are currently available.
Advantages of the TWINFLEX®pro system are significantly reduced cabling costs, enhanced flexibility and
flexible expansion capacity if required.
The TWINFLEX®pro system is an intelligent ‘2-wire’ system utilising a conventional type cabling format. The
system is classed as ‘Analogue non-addressable’ due to the architecture used within the design. All field
devices including sounders can be connected to the zone via a common 2-core screened cable. The devices
communicate with the control panel using the ‘TWINFLEX®’ data protocol.
The TWINFLEX®pro panel is able to recognise and separately identify between smoke detector, heat detector
(this feature is only be available with the ASD type of detectors, not the Multipoint) and a manual call point
alarm. The panel also monitors each zone for detector head removal, device fault, ‘End of line’ fault and open
or short circuit fault.
The TWINFLEX®pro control panel also provides two monitored outputs that may be configured as conventional
sounder circuits or conventional 24V monitored relay circuits. A volt free common fire relay and a volt free
common fault relay are also provided.
There are also two multifunction latching/non-latching inputs and one monitored input. These inputs are
programmable with options such as ‘Technical Alarm’ (sometimes known as a Class Change) and ‘Remote
fire input’ etc.
What is Multipoint and ASD?
This is the name of the automatic detectors used in the TWINFLEX®pro installation. The Multipoint and ASD
are a unique devices, which provide several modes of detection & sensitivity options within a single device,
enabling it to be easily configured for the application. One detector can function as a smoke detector or heat
detector (or both), and with various levels of sensitivity to suit the environment.
The Multipoint and ASD detectors may also incorporate an integral sounder and strobe for general alarm
annunciation or local warning as required, an ‘End of Line’ device for cable fault detection and the ability to
interface a variety of other systems into the TWINFLEX®pro system.
5
System Configuration
The detectors and call points are arranged in zones to enable the approximate location of a fire alarm to be
identified. The number of zones depends on the size and the layout of the premises, and is limited to 8 zones
per control panel. There should be a chart or drawing provided with the system indicating the area and layout
of the zones – ensure that you are familiar with the zone layout so that appropriate action can be taken in the
event of a fire alarm.
The control panel display may also give you a zone number, a zone description and a device type for the
device which has operated.
The system may be interfaced with the building services, e.g., the air conditioning may be shut down when the
alarm sounds. Make sure that you know what happens when the fire alarm operates as this can affect routine
system testing.
The TWINFLEX®pro control panel also incorporates an integral power supply unit with charger and requires 2
x 12V 3.3Ah batteries to provide up to a maximum of 72 hour standby times, depending on total panel
loading.
Unlike most conventional fire alarm systems, which require separate pairs of cables for detector zones and
sounder circuits, the TWINFLEX®pro system requires one 2-core screened cable for each zone to
accommodate both detection devices and sounders. Furthermore sounders are incorporated within the
detector to reduce system components and simplify installation.
What to do if . . .
The fire alarm sounds;
CARRY OUT THE PRESCRIBED FIRE DRILL
When it is safe to do so silence the alarms and reset the system, having first established the cause of the
alarm (refer to Operation).
The buzzer sounds;
If the buzzer sounds without the alarm sounders operating it is likely to be a fault or other abnormal condition.
Make a note of all illuminated LEDs and displayed messages, record the time that the condition occurred (if
known), and other events within the building, eg., power failure, contractors working, etc., (Refer to
troubleshooting). Call the service company with as much information as possible.
6
User Responsibilities
Introduction
The responsible person is required under BS5839 to undertake certain tasks with respect to the testing and
maintenance of the fire alarm system. The responsible person should also ensure that written procedures are
in place for the actions to be taken by the occupants in a fire condition, and that staff required to operate the
system have received adequate training. In a small building the fire procedures can be quite simple, but when
larger premises are involved the fire procedures can become more complex and may involve the appointment
of fire wardens, reporting procedures, various assembly points, etc.
The responsible person is also required to liaise with the building maintenance personnel to ensure that their
work does not impair or otherwise affect the operation of the fire alarm system, and to ensure that a clear
space is maintained in the vicinity of detectors, and call points remain unobstructed and conspicuous.
Routine Testing
The responsible person should also ensure that the following routine testing is carried out. If there is a link to a
remote monitoring centre it will be necessary to advise the centre prior to a test, or use the control panel
facilities to isolate the link. On larger systems it may be necessary to isolate building services interfaces to
avoid disruption to the occupants. In any case the panel should provide audible and visual indication that parts
of the system are disabled.
Daily
Check that the panel indicates normal operation and that any fault is recorded. Also check that the recorded
faults have been dealt with.
Weekly
At least one detector or call point should be operated to test the ability of the control equipment to receive a
signal and sound the alarm.
In practice it is far easier for the user to activate a manual call point, rather than a detector which requires
special equipment. A different device should be tested each time if possible, such that each zone on the
system is tested at least once in a 13 week period.
The results should be recorded in the log book.
Quarterly
‘The responsible person should ensure that every three months the following check is carried out by a
competent person’
In other words the system should be checked by a fire alarm service organisation. This may be the system
installer or an approved maintenance company, and is normally arranged via a maintenance agreement which
specifies the number of visits and the level of service. The agreement should also cover non-maintenance
visits, e.g. call outs to attend faults, etc.
The standard specifies a number of maintenance tasks which include a visual inspection of the installation to
ensure that there are no alterations or obstructions which could affect the operation of the system, and
functional checks to confirm the operation of the system.
Any defects should be recorded in the log book and reported to the responsible person. A certificate of testing
should also be completed and given to the responsible person.
7
Annual
The requirements of the annual test are similar to the quarterly test except that each device on the system
should be tested. Different service organisations may undertake device testing on the same visit, ie. One
major service and three minor service visits per year, or they may test a percentage of the devices on each
visit so that they are all tested within the 12 month period.
Action by the user after a fire
Advise the servicing company and arrange for the system to be tested by them. A certificate of testing should
be issued to confirm the system operation following the inspection and any remedial work that is necessary.
Action by the user after any false alarm
The user can assist the servicing company in the identification of false alarms by observing the following:
 Always make a note of all illuminated indicators and messages displayed at the control panel.
 Try and identify the activated device, i.e. Do not reset the system until the area of the incident has
been inspected.
 Record any other incidents occurring at the same time which could affect the system, e.g. power
supply failure, building works, etc.
The service organisation will be more likely to trace the false alarm if the above information is available.
Action by the user following a fault
When a fault is reported by the control panel, the user should note all illuminated LEDs and messages
displayed, and the circumstances at the time the fault occurred, and report to the servicing company.
The service company will be able to advise if the system is still able to respond to a fire alarm or whether extra
vigilance should be observed until the fault is rectified. Faults should not be left unreported.
8
General Operation
Normal: Controls Enabled LED off
At Access Level 1 (Normal), the main Fire Alarm Controls are disabled and the Controls Enabled LED is
switched off – see Fire Alarm Controls.
Control Panel Front

Note : 4 Zone / 8 Zone Panel version shown
General Indication LEDs
Control Panel Information Window
Zonal Indication LEDs
Fire Alarm Controls / Controls

enabled keyswitch
System Indication LEDs
System Controls
9
Fire Alarm Controls

The main Fire Alarm Controls may be enabled by turning the key switch to
the controls enabled position, or by entering a valid Access code.
fire alarm controls – turn key to enable controls enable controls
silence reset sound silence

alarms system alarms buzzer
System Controls
A context-driven highlighted-selection menu system is used to pilot around

the menu system, automatically prompting you with the relevant options for
your Access Level and system status.
The menus may be navigated in one of two ways as required:
1. Use the UP / DOWN keys to move the highlighted selection and press
ENTER to select the chosen one.
2. Enter the desired option number and press ENTER to select it.
Press the ESC key to exit to the previous menu.
10
Access Levels and Codes

The menu system is divided into four access levels in order to restrict access to those who require it. For
simple indication the status of the Controls Enabled light will show the level selected as follows;
Access Level Description Controls Key Operation

Enabled LED
1 – NORM Normal OFF N/A
2A – USER User ON YES
2B – SUPR Supervisor SLOW FLASH NO
3A – ENGR Engineer FAST FLASH NO
3B - ENGR Engineer FAST FLASH NO
Access to the menu system requires either the operation of the enable controls key to Access Level 2A
(User), or the correct entry of the relevant code for access to all other levels, in order to protect against
unauthorised access to the system. The codes may be changed using the relevant panel menu or via the
TWINFLEX®pro OSP software. TWINFLEX®pro OSP software is only operational in engineer level, details of
which are given in the TWINFLEX®pro Engineer and Commissioning Manual. Access to 3B will require the
removal of the right hand panel and should not be removed by the user.
A valid access level code must be entered in order to access any of the menus.
Fire Alarm
When the panel enters the fire state, the alarms will sound, the fire LEDs will illuminate, the buzzer will pulse
quickly and the display will show the location and type of alarm.
On Hearing the Alarm

The responsible person should have already prepared written procedures for the action to be taken in the
event of a fire alarm. When the alarm sounds these procedures should be implemented.
Accessing the Controls

The user controls are accessed from Access Level 2A (User), or Access Level 2B (Supervisor) which is
reached as follows:
1. Turn the key, The ‘Enable Controls’ light will light up continuously,
and USER is displayed in the top right hand corner
Or of the LCD display screen.
Enter your 4-digit Access Level 2A The buzzer will be heard on each key press, and
(User) or Access Level 2B when successfully entered the ‘Enable Controls’ light
(Supervisor) code, will light up continuously, and USER or SUPR is
displayed in the top right hand corner.
You are now in Access Level 2A (User) or Access

Level 2B (Supervisor) and may proceed to silence
and reset the system.
11
Silencing the Alarms

When the fire procedures have been carried out and it is safe to silence the alarm, proceed as follows.
1. Enable the controls and then The alarm sounders should silence, but the buzzer
press ’SILENCE ALARMS’ and the fire indication lights should remain.
Resetting the System

Before attempting to reset the system, the cause of the alarm should be established and cleared.
1. Enable the controls and then The buzzer and the fire indication lights should
press ’RESET SYSTEM’ switch off.
However, if any alarm condition still exists, e.g. a

manual call point requires resetting, then the panel
will revert to the fire state until the cause for the
alarm is removed.
Note: if the panel does not reset or a fault condition is displayed, call your maintenance engineer immediately.
Sounding the Alarms

To sound the alarms at any time after they have been silenced, proceed as follows:
1. Enable the controls and then The alarm sounders will activate. The buzzer will
press ’SOUND ALARMS’ also switch on.
Silencing the Buzzer

To silence the buzzer press the [SILENCE BUZZER] button at access level two as above.
1. Enable the controls and then The fault buzzer will be silenced.
press ’SILENCE BUZZER’
Exiting Access Level 2A (User) or Access Level 2B (Supervisor)

In order to prevent unauthorised access to the system, return to Access Level 1 (Normal). However, if left
untouched the display will time out after a short while and return automatically to Access Level 1 (Normal).
1. Turn the key OFF if it is turned on. The ‘Enable Controls light will switch off and the
controls are disabled.
Or;
Press ‘ESC’ until the system NORM is displayed in the top right hand corner.
shows NORM in the top right hand
corner.
12
LED Indication
The operation of the LED indication on the front of the control panel is
described below. The LED indication on the panel can also be confirmed by
checking the message displayed in the panel information screen or by
accessing the relevant event log from the panel menu
Description Colour State Reason
FIRE Red Continuous The control panel is in the fire state. Other indicators
will show the origin
FAULT Yellow Continuous The control panel is in the fault state. Other
indicators will show the origin
DISABLED Yellow Continuous This indicates that a disablement action is in place.

Enable all devices / actions to clear.
TEST Yellow Continuous This indicates that a test routine is in place. End all
tests to clear.
POWER Green Continuous This indicates that power is being supplied to the
control panel from either the 230V AC mains supply,
or the standby batteries.
‘ZONE 1-8’ Red Flashing A Manual Call Point in the zone indicated is in the
(‘Zone 1-2’ for 2 zone panel) alarm state and sending an alarm signal to the panel.
A Detector in the zone indicated is in the alarm state

Continuous and sending an alarm signal to the panel.
SYSTEM FAULT Yellow Continuous The system Fault LED indicates the presence of a
processor or a checksum error. Power the system
down to clear, reprogram all settings and test the
system.
Flashing This LED will also be illuminated if the ‘write protect /

write enable’ switch is left on whilst the system is not
in the engineer menu.
POWER FAULT Yellow Flashing A mains supply fault has been detected (check for a
230V AC supply on the incoming AC terminals).
Continuous A battery fault has been detected (check batteries

and in-line battery fuse)
EARTH FAULT Yellow Flashing An earth fault has been detected where a path exists
from the circuit wiring to earth. Remove circuits one
at a time to discover which one, and then rectify.
ZONE Yellow Flashing A fault condition is present one of the zones or a

device connected to that zone.
Continuous A device or an action associated with a zone has

been disabled
13
SOUNDER Yellow Flashing A fault condition is present on a monitored sounder

circuit.
Continuous A device or an action associated with the monitored

sounder circuits has been disabled.
FIRE OUTPUT Yellow Flashing A fault condition is present on a monitored Relay

circuit.
Continuous A device or an action associated with the monitored

relay circuit has been disabled.
DAY Yellow Continuous The system has gone into the less sensitive day
mode as programmed.
ROUTINE SERVICE Yellow Continuous The pre programmed service interval has expired
and a weekly test or routine maintenance check is
due.
DELAY Yellow Continuous An action has been started which utilises a

programmed delay.
ALARMS Yellow Flashing The alarm sounders have been activated
Continuous The alarm sounders have been silenced whilst

operating, and the system is awaiting a reset.
BUZZER SILENCED Yellow Continuous The control panel buzzer has been silenced whilst
operating and will stay silenced until another fault or
relevant action occurs.
During a system fault, dependent upon what caused the fault, all relays will be off, all zones will be powered down, the
zone, power fault and disabled LEDs will be on continuously. If any output is set to sounder then the Sounder LED will
also be on continuously.
To recover from this the panel should be powered down for approximately 2 minutes and then re-powered. This should
be done by a competent person and entered in the log at the end of this manual. If the panel appears to be
operational, then a reset will clear the fault and should be entered into the log at the end of this manual.
The only exception to this is the write enable switch. In access levels 1 and 2, if the switch is on, a system fault will be
indicated on the LEDs and display, the fault relay will be off but it has no effect on the operation of the panel and
serves as a reminder to the Engineer to switch off write enable before leaving the panel.
If the display is blank and no LEDs are showing, then either the unit is not powered or the mains has failed and the
batteries are lower than 21V. To recover from the low battery shut-off, down power completely and check the batteries
are no lower than 21V and then power up the system.
If the batteries are lower than 21V, then they should be replaced or monitored during initial charging to ensure they
recharge correctly. This could take several hours.
If the batteries are below 18V they should be replaced as they will have lost much of their capacity and are unlikely to
recover. This could leave the system with no power under mains fail conditions.
14
Troubleshooting
Problem Possible Cause Remedial Action

Enter Access Level 2A (User) or Access
Unable to silence Panel not in Access Level 2A (User)
Level 2B (Supervisor) - see section on
alarms or Access Level 2B (Supervisor)
operation.
Silence alarms before attempting to reset

Unable to reset system Alarms not silenced
the system.
Enter Access Level 2 (User) or Access

Panel not in Access Level 2 (User)
Level 2B (Supervisor) - see section on
or Access Level 2B (Supervisor)
operation.
Remove cause of alarm, eg. reset call point

Alarm condition still present
element with key
Note all illuminated LEDs and displayed

Buzzer sounding,
Fault or abnormal condition messages.
FAULT LED lit
Call engineer.
Buzzer sounding, Wait until mains supply is restored – if

POWER FAULT LED panel does not revert to normal operation
Mains supply failure
flashing, ‘Mains supply call engineer.
failed’ displayed.
Buzzer sounding,
SYSTEM FAULT LED Control panel fault Call engineer immediately.
lit
Note all illuminated LEDs and displayed

Any other fault or
Various messages.
abnormal behaviour
Call engineer.
15
Advanced Operation
Access Level 1 (Normal): Controls Enabled LED off

At Access Level 1 (Normal), the main Fire Alarm Controls are disabled and the following System Controls
will only be accessible if a fire, fault or disablement is active on the panel:
NORMAL 1. View Events 1. Current Fires
2. Current Faults
3. Current Disables
These are described below. Note that actual display indications may differ from those shown in the grey boxes
below, depending on actual set up.
1. View Events 1. Current Fires
FIRE 001 OF 001 The Active Log will display any current fires. These are displayed in
text format and may be scrolled through by pressing the UP and
Z01: ZONE 01
DOWN keys. Press the ESC key to exit the menu.
Press <> OR Esc Key

.
1. View Events 2. Current Faults
FAULT 001 OF 001 The Active Log will display any current faults. These are displayed in
Z00: NA DOWN keys. Press the ESC key to exit the menu.
Batt – Low Vtg
Press <> OR Esc Key
1. View Events 3. Current Disables
01/09/09 22:26 NORM The Active Log will display any current disables. These are displayed
in text format and may be scrolled through by pressing the UP and
01.REMOTE FIRE
Press <> OR Esc Key
Access Level 2A (User): Controls Enabled LED on

16
At Access Level 2A (User), the main Fire Alarm Controls are enabled, and the following System Controls
are accessible:
USER (8737) 1. View Current Events 1. Current Fires
2. Current Faults
3. Current Disables
4. Current Warnings
2. Test Modes 1. Test Cntrls & Disp 1. Test LCD Display
2. Test LEDs
3. Test Buzzer
4. Test Keyboard
1. View Current Events 1. Current Fires
FIRE 001 OF 001 The Active Log will display any current fires. These are displayed in
Z01: ZONE 01
Press <> OR Esc Key
1. View Current Events 2. Current Faults
FAULT 001 OF 001 The Active Log will display any current faults. These are displayed in
Z00: NA DOWN keys. Press the ESC key to exit the menu.
Batt – Low Vtg
Press <> OR Esc Key
1. View Current Events 3. Current Disables
01/09/09 22:26 USER The Active Log will display any current disables. These are displayed
in text format and may be scrolled through by pressing the UP and
01.REMOTE FIRE
Press <> OR Esc Key
17
1. View Current Events 4. Current Warnings
01/09/09 22:26 USER The Active Log will display any current warnings. These are displayed in text
format and may be scrolled through by pressing the UP and DOWN keys.
Press the ESC key to exit the menu.
Press <> OR Esc Key
2. Test Modes 1. Test Cntrls & Disp 1. Test LCD display
The Test Display function causes LCD screen to blacken each character
space in sequence and the test LED to illuminate.
2. Test Modes 1. Test Cntrls & Disp 2. Test LEDs
01/09/09 22:26 USER The Test LEDs function causes the panel to toggle all the LEDs on/off and
will illuminate to ensure correct operation. The test light will illuminate while
LEDs TESTING.. this action is taken.
LEDs ON
Press Enter Key
2. Test Modes 1. Test Cntrls & Disp 3. Test Buzzer
The Test buzzer function toggles on and off to ensure correct buzzer
01/09/09 22:26 USER
operation. The test light will illuminate while this action is taken.
BUZZER TESTING..
BUZZER ON
Press Enter Key
2. Test Modes 1. Test Cntrls & Disp 4. Test Keyboard
01/09/09 22:26 USER The Test keyboard function enables the user to select each button to ensure
the correct function is shown on the screen. Press the ESC key TWICE to exit
KEYBOARD TESTING..
the menu.
ENTER key PRESSED.
Press Enter Key
18
Access Level 2B (Supervisor ): Controls Enabled LED flashing slowly

At Access Level 2B (Supervisor), the main Fire Alarm Controls are enabled, and the following System
Controls are accessible
SUPR (7877) 1. View Current Events 1. Current Fires
2. Current Faults
3. Current Disables
4. Current Warnings
2. Test Modes 1. Test Cntrls & Disp 1. Test LCD Display
2. Test LEDS
3. Test Buzzer
4. Test Keyboard
2. Test Zone 1. Silent Test
2. Audible Test
3. System Test
3. Enable/ Disable 1. Remote Fires
2. All Sounders
3. Delays
4. Zone
4. Set Time and Date 5. Network Comms
5. View Logs 1. All Event Logs
2. Fire Logs
3. Fault Logs
4. Panel Event Logs
19
1. View Current Events 1. Current Fires
FIRE 001 OF 001 The Active Log will display any current fires. These are displayed in text
Z01: ZONE 01
Press <> OR Esc Key

.
1. View Current Events 2. Current Faults
FAULT 001 OF 001 The Active Log will display any current faults. These are displayed in text
Z00: NA Press the ESC key to exit the menu.
Batt – Low Vtg
Press <> OR Esc Key
1. View Current Events 3. Current Disables
01/09/09 22:26 SUPR The Active Log will display any current disables. These are displayed in text
01.REMOTE FIRE
Press <> OR Esc Key
1. View Current Events 4. Current Warnings
01/09/09 22:26 SUPR The Active Log will display any current warnings. These are displayed in text
Press the ESC key to exit the menu. .
Press <> OR Esc Key
2. Test Modes 1. Test Cntrls & Disp 1. Test LCD display
The Test Display function causes LCD screen to blacken and the test LED to
illuminate.
2. Test Modes 1. Test Cntrls & Disp 2. Test LEDs
01/09/09 22:26 SUPR The Test LEDs function causes the panel LEDs to toggle on/off to test for
correct operation, when this option is active the test light will be illuminated.
LEDs TESTING..
LEDs ON
Press Enter Key
20
2. Test Modes 1. Test Cntrls & Disp 3. Test Buzzer
01/09/09 22:26 SUPR

The Test buzzer function toggles on and off to ensure correct buzzer
BUZZER TESTING.. operation. The test light will illuminate while this action is taken.
BUZZER ON
Press Enter Key
2. Test Modes 1. Test Cntrls & Disp 4. Test Keyboard
01/09/09 22:26 SUPR The Test keyboard function enables the user to select each button to ensure
the correct function is shown on the screen. Press the ESC key TWICE to exit
KEYBOARD TESTING..
the menu.
ENTER key PRESSED.
Press Enter Key
2. Test Modes 2. Test Zone 1. Silent Test
01/09/09 22:26 SUPR The Silent Test function allows the selection of one or more detection-zones
SILENT TEST (ZONES). to operate in a ‘silent one-man walk test mode’. On triggering a device the
ENTER ZONE:00 device LED operates and the event is recorded into the event log as a test
activation, but the sounder does not sound and the control panel does not
Press Enter Key
show an alarm. After approximately 5 seconds the system will reset the
device, and another may be tested. The control panel event log will indicate
01/09/09 22:26 SUPR that a test mode has been selected. This operation will also enable the test
TEST ZONE 01 LED.
1.START 2.END
N.B. To put ALL zones into test, enter 00 for the zone number.
Press <> OR Esc Key
2. Test Modes 2. Test Zone 2. Audible Test
01/09/09 22:26 SUPR The Local Audible Test function allows the selection of one or more detection-
zones to operate in a ‘one-man walk test mode with local sound’. On
AUDIBLE TEST (ZONES)
triggering a device the device LED operates, the sounder within that device
ENTER ZONE:00 operates and the event is recorded into the event log as a test activation, but
Press Enter Key the control panel does not show an alarm. After approximately 5 seconds the
system will reset the device, and another may be tested. The control panel
01/09/09 22:26 SUPR event log will indicate that a test mode has been selected.
TEST ALL ZONES
N.B. To put ALL zones into test enter 00 for the zone number.
1.START 2.END
Press <> OR Esc Key
2. Test Modes 2. Test Zone 3. System Test
21
01/09/09 22:26 SUPR The System Test function allows the entire system to operate in a simple one-
man walk test mode. On triggering a device the device LED operates and the
SYSTEM TEST (ZONES)
event is recorded into the event log, all the assigned sounders operate for 10
ENTER ZONE:00 seconds and the control panel indicates an alarm. After approximately 10
Press Enter Key second the system will reset the device, and another may be tested. The
control panel event log will indicate that a test mode has been selected.
01/09/09 22:26 SUPR Please note, with the system test mode, only the sounders assigned to
operate from that device will sound, and any delays will still be present. i.e., if
TEST ALL ZONES a delay of 2 minutes is present, the system will have been reset before the
1.START 2.END sounders activate.
Press <> OR Esc Key
N.B. To put ALL zones into test enter 00 for the zone number.
3. Enable/ Disable 1. Remote Fires
01/09/09 22:26 SUPR This function allows the global disablement or enablement of all fire outputs
on the panel. The control panel will indicate that disablements are present
REMOTE FIRE:DISABLED
and a disablement event will be recorded to log.
1.DISABLE 2.ENABLE
Press <> OR Esc Key
3. Enable/ Disable 2. All Sounders
01/09/09 22:26 SUPR This function allows the global disablement or enablement of all the sounders
on the system. The control panel will indicate that disablements are present
SOUNDERS:DISABLED and a disablement event will be recorded to log.
1.DISABLE 2.ENABLE
Press <> OR Esc Key
3. Enable/ Disable 3. Delays
01/09/09 22:26 SUPR

DELAYS: ENABLED This function allows the delays to be temporarily turned off (i.e. set to 0 time
delay).
1.DISABLE 2.ENABLE
Press <> or Esc Key
3. Enable/ Disable 4. Zone
01/09/09 22:26 SUPR

ZONE(ENABLE/DISABLE)
ENTER ZONE:00 This function allows the disablement or enablement of a detection-zone.
Thus, all the input devices (Manual Call Points, detectors and inputs) within
Press Enter Key that detection-zone will be disabled. The control panel will indicate that
disablements are present, a disablement event will be recorded to log, the
device LED will still operate when activated and an event will be recorded to
log, but no programmed actions will occur. The sounder within the device will
still operate if triggered from elsewhere on the system.
01/09/09 22:26 SUPR
ZONE: ENABLED
1.DISABLE 2.ENABLE
Press <> OR Esc Key
22
3. Enable/ Disable 5. Network Comms
This function is not currently available.
4. Set Time and Date
This allows the time and date to be adjusted. Use the UP AND DOWN keys
01/09/09 22:26 SUPR
to move the cursor between options and the alphanumeric keypad to enter
DATE: 01/09/09 the time and/or date. Press the ENTER key to confirm the change. The
TIME: 22:36:00 timekeeping will continue with all power removed from the panel.
Press Enter Key
Note – this system does not change time with BST or daylight saving but
does change date with Leap years.
5. View Logs 1. All Event Logs
EVT 069 OF 069 The Event Log stores 500 local fire / fault events and network events which
may be displayed in entirety, or displayed by category. These are displayed in
Z00: NA text format and may be scrolled through by pressing the UP and DOWN keys.
Engineer Mode Press the ESC key to exit the menu.
01/09/09 22:26:01 .
5. View Logs 2. Fire Logs
EVT 014 OF 014 The Fire Log will display a log of any fire conditions received by the panel.
These are displayed in text format and may be scrolled through by pressing
Z01: the UP and DOWN keys. Press the ESC key to exit the menu.
Heat/Smoke
01/09/09 22:28:01
.
5. View Logs 3. Fault Logs
The Fault Log will display a log of any fault conditions received by the panel.
EVT 012 OF 012
Z01: the UP and DOWN keys. Press the ESC key to exit the menu.
EOL Missing
01/09/09 22:26:01
.
5. View Logs 4. Panel Event Logs
.
EVT 069 OF 069 The Panel Event Log will display a log of events generated from the panel.
Z00: NA the UP and DOWN keys. Press the ESC key to exit the menu.
Engineer Mode
01/09/09 22:26:01
23
LOG BOOK
Record all fire and fault events,
whether or not an engineer was
called
Event Log
Time Zone/Device Event Action Initials

24
25
26
27
28
29
FIRE ALARM SYSTEM NOTICE
To Enable the Control Panel Keys

You may gain access to the fire alarm controls by inserting the key turning
¼ turn or by entering the USER code (default 8737). The ‘Controls
Enabled’ LED should then be illuminated. If after entering the code further
action is not taken the ‘Controls Enabled’ light will time out eventually.
To disable the control panel keys turn the key switch off.
When disabled the ‘Controls Enabled’ LED should then be extinguished.
If a code was used, press ‘ESC’ enough times to return to normal operation (NORM in top left corner of display).
To prevent unauthorised operation the controls should be kept disabled and the key/codes kept secure under
the control of the responsible person.
To Manually Operate the Fire Alarm Sounders

Enable the controls and then press ‘SOUND ALARMS’.
To silence the alarm sounders press ‘SILENCE ALARMS’.
Following a Fire Alarm Operation

The red ‘FIRE’ LEDs will illuminate, the fire alarms and the internal
buzzer will operate as programmed. Take appropriate action as defined
by the emergency plan for the premises.
To silence the alarm press ‘SILENCE ALARMS’, then establish the cause
of the alarm and enter the details in the log book.
Reset any Manual Call Points which may have been operated, or if a
detector has been operated be sure that the cause of the alarm has been
removed, before resetting the system by pressing ‘RESET SYSTEM’.
Following a Fault Condition

The appropriate fault LEDs will illuminate. The internal buzzer will sound.
To mute the internal buzzer press ‘SILENCE BUZZER’. Investigate and
rectify the appropriate fault (competent persons). Once the fault has been
rectified the fault indication will clear automatically.
Important Notes
FIRE ALARM COMPANY:
ADDRESS:
FOR SERVICE CALL: (Working hours) (Call Out)
30
FIRE ALARM USER NOTICE
Note
The Fire alarm system installed in this building has ‘Alarm Confirmation’ technology to help eliminate
false alarms.
Please read and understand the following information in order to make the most use of the
system.
Operation
When the detector within your area activates it will initially only operate the sounders within your
own area for a predetermined ‘Confirmation’ time. This time is given below.
At the end of the ‘Confirmation’ time the system will check the detector again to see if the activation
has cleared. If so then the sounders will silence and no further action need be taken.
If, however, the detector is still activated then the entire system will go into alarm, operating all the
sounders on the system.
Action Required
If you think that you may have accidentally set off the fire alarms then check the following:
If the fire alarm within your area only is sounding, then check your own area for the cause of the
alarm. If this proves to be a false alarm due to dust, cooking fumes, steam, cigarette smoke, etc,
then clear the smoke/steam from the area in order to allow the system to reset itself after a few
minutes. If this happens then no further action is required. If the sounders in the communal areas
are also sounding, then follow the buildings fire regulations for evacuation.
If you discover a genuine fire, then follow the buildings fire procedures for evacuation, activating the
nearest Fire Alarm manual call point on the way out if the alarms are not yet sounding.
Do not attempt to put out the fire unless it is safe to do so.
Further Information
Further information will be located adjacent to the Main Fire Alarm Control Panel, or may be
obtained from either the person responsible for building maintenance or from the Fire Alarm
Company responsible for maintaining the Fire Alarm System.
Alarm Confirmation time : ..............Minutes
APARTMENT NOTICE FOR SYSTEMS USING ALARM CONFIRMATION
31
Installation Details
This section should be completed by the commissioning engineer at handover.
Name of Responsible Person: ……….….………………………………………………………..………….
Name and Address of Installation: …………………..……………...……………………………………….
.…………………………………………………………….……………………………………………………….
Ref. No. (if applicable): ……….…………………………………………………………………………………
Date of Handover: ……….…………………………………………………………………………………
Name and Address of Installer: …………...………...…………………………………………………………
.…………………………………………………………….……………………………………………………….
Tel: ………………………………….…………… Fax: ……………………………………………………..
Equipment:
Control Panel: TWINFLEX®pro V: ………………… Serial No.: ………...……………..…………
No. of Zones used: ….…....… Mains Supply: .………..……......….……
Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Total No. of Devices:
No. of Detectors:
No. of Call Points:
No. of Sounders:
No. of I/O Interfaces:
Access Level 2A (User) code: (Default – USER) ……………………………….
Access Level 2B (Supervisor) code: (Default – SUPR) ………………………………..
Test Certificate number : ...........................................................................
In an emergency call:
Normal Hours: ………………………………….. Out of Hours: …………………………………………..
32

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Fire Detection & Alarm System Control Panel

(Suitable for TWINFLEX®pro control panels from V2.00)

Control Panel User Guide

Purpose of the Guide ............................................................................................... 4

User Responsibilities .......................................................................................................... 7

General Operation ............................................................................................................... 9

Advanced Operation ........................................................................................................... 16

Access Level 1 (Normal) .......................................................................................... 16

Log Book .............................................................................................................................. 24

Fire Alarm System Notice. .................................................................................................. 30

Fire Alarm User Notice........................................................................................................ 31

Installation Details ............................................................................................................... 32

Purpose of the Guide

A person competent to perform a defined task:

Normally a competent person will be an employee of the manufacturer, installer or servicing

Understanding the Equipment

What is Multipoint and ASD?

CARRY OUT THE PRESCRIBED FIRE DRILL

The buzzer sounds;

The results should be recorded in the log book.

Action by the user after a fire

Action by the user after any false alarm

Action by the user following a fault

Normal: Controls Enabled LED off

Control Panel Front

General Indication LEDs

Control Panel Information Window

Zonal Indication LEDs

Fire Alarm Controls / Controls

System Indication LEDs

Fire Alarm Controls

fire alarm controls – turn key to enable controls enable controls

silence reset sound silence

A context-driven highlighted-selection menu system is used to pilot around

The menus may be navigated in one of two ways as required:

Press the ESC key to exit to the previous menu.

Access Levels and Codes

Access Level Description Controls Key Operation

On Hearing the Alarm

Accessing the Controls

You are now in Access Level 2A (User) or Access

Silencing the Alarms

Resetting the System

However, if any alarm condition still exists, e.g. a

Sounding the Alarms

Silencing the Buzzer

Exiting Access Level 2A (User) or Access Level 2B (Supervisor)

Description Colour State Reason

DISABLED Yellow Continuous This indicates that a disablement action is in place.

A Detector in the zone indicated is in the alarm state

Flashing This LED will also be illuminated if the ‘write protect /

Continuous A battery fault has been detected (check batteries

ZONE Yellow Flashing A fault condition is present one of the zones or a

Continuous A device or an action associated with a zone has

SOUNDER Yellow Flashing A fault condition is present on a monitored sounder

Continuous A device or an action associated with the monitored

FIRE OUTPUT Yellow Flashing A fault condition is present on a monitored Relay

Continuous A device or an action associated with the monitored

DELAY Yellow Continuous An action has been started which utilises a