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Detailed Job Description and Functional Specification

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odurohayford13
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27 views2 pages

Detailed Job Description and Functional Specification

Uploaded by

odurohayford13
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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User Requirements:

● Customer: Owner of a restaurant.


● Problem: Customer wants to manage both online and walk-in orders on a single platform.
● Solution: Design a detailed functional specification to resolve the customer's need.

Assumptions:
● The customers’ restaurant has no current system for managing orders.
● The customer wants a user-friendly system that is easy to use and manage.
● The customer wants a system that can be integrated with their existing payment and POS
systems.

Functional Requirements:
● Order Management:
○ Ability to create, view, edit, and delete orders.
○ Ability to track the status of orders (e.g., pending, in progress, completed).
○ Ability to generate reports on order history and sales data.
● Customer Management:
○ Ability to create, view, edit, and delete customer profiles.
○ Ability to track customer order history and preferences.
○ Ability to send marketing communications to customers.
● Inventory Management:
○ Ability to track inventory levels and restock items.
○ Ability to generate reports on inventory usage and low stock items.
● Payment Processing:
○ Ability to process payments for online and walk-in orders.
○ Ability to integrate with existing payment and POS systems.
● User Interface:
○ User-friendly interface that is easy to navigate and use.
○ Responsive design that works on desktop and mobile devices.
○ Clear and concise labeling and instructions.
● Security:
○ Secure platform that protects customer data and payment information.
○ Access controls to restrict access to sensitive information.
● Integration:
○ Ability to integrate with existing restaurant systems (e.g., POS, payment
processing).
○ Ability to integrate with third-party delivery services (e.g., Uber Eats, DoorDash).

Non-Functional Requirements:
● Performance: The system should be fast and responsive.
● Reliability: The system should be available 24/7.
● Scalability: The system should be able to handle a growing number of orders and
customers.
● Maintainability: The system should be easy to maintain and update.

Design Considerations:
● User Roles: The system should support different user roles (e.g., restaurant owner,
manager, staff).
● User Interface: The user interface should be intuitive and easy to use.
● Mobile Optimization: The system should be optimized for mobile devices.
● Security: The system should have robust security measures in place.
● Integration: The system should be able to integrate with existing restaurant systems.
Additional Considerations:
● Cost: The system should be cost-effective for the customer.
● Training: The customer should be provided with training on how to use the system.
● Support: The customer should have access to technical support.
Next Steps:
● Conduct user interviews to gather more information about the customer's needs and
requirements.
● Create wireframes and prototypes of the user interface.
● Develop a detailed project plan and timeline.
● Conduct user testing to evaluate the usability of the system.
● Launch the system and provide ongoing support and maintenance.

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