kyoceradocumentsolutions.

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KYOCERA Net Viewer

User Guide
2024.05
KNVUGKDEN680
Legal notes
Unauthorized reproduction of all or part of this guide is prohibited.
The information in this guide is subject to change without notice.
We cannot be held liable for any problems arising from the use of this product,
regardless of the information herein.

Regarding trademarks
Microsoft®, Windows®, and Active Directory® are registered trademarks of
Microsoft Corporation in the U.S. and/or other countries.
All other brand and product names herein are registered trademarks or
trademarks of their respective companies.
Table of Contents

Chapter 1 Product overview

Documentation..................................................................................................................................... 1-1
Conventions...........................................................................................................................................1-1
System requirements........................................................................................................................... 1-1

Chapter 2 Getting started

Starting and logging in.........................................................................................................................2-1
Workspaces............................................................................................................................................2-1
Adding a new workspace...............................................................................................................2-1
Opening an existing workspace................................................................................................... 2-2
Import and export workspaces.....................................................................................................2-2
Viewing or restoring recent workspaces..................................................................................... 2-3
Device discovery....................................................................................................................................2-3
Adding devices................................................................................................................................ 2-3
Scheduling automatic device discovery.......................................................................................2-4
Excluding a device from discovery............................................................................................... 2-5
User interface........................................................................................................................................ 2-5
Administrator login...............................................................................................................................2-6
Options...................................................................................................................................................2-7
Editing mail settings.......................................................................................................................2-8
Editing authentication settings.....................................................................................................2-8
Editing default device polling settings.........................................................................................2-8
Editing SNMP trap settings............................................................................................................2-9
Editing default account polling settings...................................................................................... 2-9
Editing log management settings.............................................................................................. 2-10
Editing proxy settings.................................................................................................................. 2-10
Viewing audit log records.................................................................................................................. 2-10

Chapter 3 View
My Views................................................................................................................................................ 3-1
Adding custom views..................................................................................................................... 3-1
Adding a new folder....................................................................................................................... 3-2
Renaming a folder or view.............................................................................................................3-2
Removing a device, account, or host........................................................................................... 3-2
Updating and saving a view.......................................................................................................... 3-3
Duplicating a view...........................................................................................................................3-3
Deleting a view................................................................................................................................3-3
Default Views......................................................................................................................................... 3-3
Customizing map views....................................................................................................................... 3-5
Exporting view, list, and device information..................................................................................... 3-5

KYOCERA Net Viewer i

 Updating views......................................................................................................................................3-6
Creating and exporting a folder report............................................................................................. 3-6
Searches................................................................................................................................................. 3-7
Finding information with search...................................................................................................3-7
Finding information with advanced search.................................................................................3-7

Chapter 4 Device
Displaying device properties............................................................................................................... 4-1
Importing device passwords............................................................................................................... 4-2
Preparing to import passwords.................................................................................................... 4-3
Importing passwords from a file.................................................................................................. 4-4
Displaying device home page............................................................................................................. 4-4
Device properties reports.................................................................................................................... 4-5
Creating a device properties report............................................................................................. 4-5
Viewing and changing device properties report settings......................................................... 4-5
Managing certificates........................................................................................................................... 4-5
Managing certificates on one device........................................................................................... 4-6
Managing certificates on multiple devices..................................................................................4-9
Address book.......................................................................................................................................4-12
Adding a contact...........................................................................................................................4-12
Adding a group............................................................................................................................. 4-13
Adding a contact to a group........................................................................................................4-13
One touch keys............................................................................................................................. 4-14
Copying contacts and groups..................................................................................................... 4-15
Exporting an address book list................................................................................................... 4-16
Searching the address book........................................................................................................4-16
Managing S/MIME certificates.................................................................................................... 4-17
Device users.........................................................................................................................................4-17
Adding device users..................................................................................................................... 4-18
Exporting a device user list......................................................................................................... 4-19
Searching the device user list..................................................................................................... 4-19
Setting a simple login key............................................................................................................4-19
Searching the simple login key list.............................................................................................4-20
Jobs....................................................................................................................................................... 4-20
Viewing job details........................................................................................................................4-20
Exporting the job log....................................................................................................................4-21
Searching a job list....................................................................................................................... 4-21
Stored jobs...........................................................................................................................................4-21
Printing stored jobs......................................................................................................................4-22
Printing a stored job list...............................................................................................................4-22
Deleting stored jobs..................................................................................................................... 4-22
Searching stored jobs.................................................................................................................. 4-22
Document box.....................................................................................................................................4-23
Adding a document box.............................................................................................................. 4-23
Exporting a document box list....................................................................................................4-24
Viewing document properties.................................................................................................... 4-25
Viewing a document.....................................................................................................................4-25
Downloading a document........................................................................................................... 4-25
Searching a document box......................................................................................................... 4-26
Moving documents to another box ...........................................................................................4-26
Virtual mailbox.................................................................................................................................... 4-26
Adding a virtual mailbox..............................................................................................................4-26
Searching virtual mailboxes........................................................................................................ 4-27
Exporting a virtual mailbox list................................................................................................... 4-27
Setting advanced virtual mailbox options.................................................................................4-27
Device applications............................................................................................................................. 4-28

ii User Guide
 Managing applications on one device....................................................................................... 4-28
Managing applications on multiple device............................................................................... 4-29
Searching applications.................................................................................................................4-33
Setting device notification................................................................................................................. 4-34
Configuring device communication settings.................................................................................. 4-34
Advanced menu.................................................................................................................................. 4-37
Device multi-set............................................................................................................................ 4-38
Restarting a device or device network interface...................................................................... 4-41
Manage optional functions......................................................................................................... 4-42
Upgrading the firmware.............................................................................................................. 4-44
Configuring authentication settings.......................................................................................... 4-45
Network groups............................................................................................................................ 4-47
Sending TCP/IP data.....................................................................................................................4-49
Enabling remote services............................................................................................................ 4-50
Registering devices...................................................................................................................... 4-51

Chapter 5 Account
Managing devices................................................................................................................................. 5-1
Adding account devices....................................................................................................................... 5-1
Creating a new account....................................................................................................................... 5-1
Viewing accounts and devices.............................................................................................................5-2
Displaying account properties............................................................................................................ 5-2
Exporting current account details...................................................................................................... 5-3
Exporting specific device or account details..................................................................................... 5-4
Adding counter reports........................................................................................................................5-5
Setting account counter status notification...................................................................................... 5-6
Configuring device accounting settings............................................................................................ 5-6
Accounting multi-set............................................................................................................................ 5-7

Chapter 6 Host
Host discovery....................................................................................................................................... 6-1
Activate host services..................................................................................................................... 6-1
Adding hosts....................................................................................................................................6-2
Scheduling automatic host discovery.......................................................................................... 6-3
Excluding a host from discovery...................................................................................................6-4
Adding queues...................................................................................................................................... 6-4
Editing a queue name.......................................................................................................................... 6-6
Printer driver management.................................................................................................................6-6
Allowing the print spooler to access client connections............................................................6-6
Allowing a remote administration exception..............................................................................6-6
Installing printer drivers................................................................................................................ 6-7
Upgrading printer drivers........................................................................................................... 6-10
Uninstalling printer drivers......................................................................................................... 6-11
Installing additional printer driver versions..............................................................................6-11
Viewing printer drivers or print queues...........................................................................................6-12
Changing host login settings............................................................................................................ 6-12
Selecting domain administrator login settings...............................................................................6-12
Exporting host information............................................................................................................... 6-13
Configuring device settings...............................................................................................................6-13

KYOCERA Net Viewer iii

iv User Guide
 1 Product overview
Product overview

The KYOCERA Net Viewer application lets you organize and monitor network
device information.

Documentation
This guide provides instructions on how to use the features and settings of the
application.

Features and options may vary depending on your device.

This guide is intended for system administrators and all other users.

Conventions
The following conventions may be used in this guide:
• Bold text is used for menu items, buttons, and providing emphasis where
needed.
• Screen, text box, and drop-down menu titles are spelled and punctuated
exactly as they are displayed on the screen.
• Italics are used for document titles.
• Text or commands that a user enters are displayed as text in a different font
or in a text box as shown in these examples:

1. On the command line, enter net stop program.

2. Create a batch file that includes these commands:

net stop program

gbak -rep -user PROGRAMLOG.FBK

• Icons are used to draw your attention to certain pieces of information.

Examples:

This indicates information that is useful to know.

This indicates important information that you should know, including

such things as data loss if the procedure is not done properly.

System requirements
Refer to the Release Notes or ReadMe that accompany this product.

KYOCERA Net Viewer 1-1

 2 Getting started
Getting started

Organize and monitor network device information with different features that
are available through default and custom views. To get started, log in, and then
set up a workspace by discovering devices on your network.

Starting and logging in

1 Open the application.

2 Do either of the following:

• If you have administrator rights, then you may be required to provide
login information.

The application opens the last saved workspace.

• If you do not have administrator rights or if this is the first time that you
opened the application, then do the following:

Your network administrator may need to set up your login

information.

a. Specify the location of your workspace folder, and then select OK.
b. Add devices to your workspace. For more information, see Device
Discovery.

When you select File > Close window, the application continues to run in
the system tray.

Workspaces
Collect and view device information and settings. The workspace data displays in
the device list or map, and in the navigation pane of the screen.
A workspace is identified with login information. When a user opens the
application, the last workspace from the user history automatically opens. When
the user closes the application, the workspace is automatically saved. You need
only one workspace, but you can also define additional workspaces for different
devices in multiple locations.

Adding a new workspace

1 Go to File > New workspace.

2 Select Yes.

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Getting started

3 Specify the location of the workspace folder.

4 Select OK.
The application restarts.

Opening an existing workspace

A workspace created for an older version of the application is converted

for the newer version and cannot be changed back.

1 Go to File > Open workspace.

2 Select Yes.

3 Specify the location of the workspace folder.

4 Select OK.
The application restarts.

Import and export workspaces

The file name extension of the workspace varies, depending on the import
source.

Import source File name extension

Version 4.x .kv3
Version 5 or later .kvx
KM-Net for Accounting .xml

To reuse device data and UI information from an older version, import and
convert the old workspace to the new workspace. When you share a workspace
with another user, the application prevents other users including administrators
from accessing the workspace to protect data integrity.

Importing a file to a new workspace

1 Go to File > Import to new workspace.

2 Browse for a file to import.

The file must have an extension of .kvx, .kv3, or .xml.

3 Specify the location of the workspace folder.

4 Select OK.

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 Getting started

Exporting a workspace
1 Go to File > Export > Workspace.

2 Enter a file name, and then specify the export destination.

3 Select Save > OK.

Viewing or restoring recent workspaces

Only the last five workspaces appear in the list.

1 Go to File > Open recent.

2 Select a workspace from the list, and then select Yes.

The application restarts.

Device discovery
This feature lets you check networks for devices. If new devices are found,
then the application updates its database with information about the device.
You can manually discover single or multiple devices, or you can run discovery
automatically according to a set schedule. It is also possible to exclude devices
from being discovered.
When the application is launched for the first time, or when a new workspace is
opened, the Add Devices wizard automatically launches.

Adding devices

1 Go to Device > Discovery > Add devices.

2 Select an option, and then select Next.

Express
Find devices in the local network using predefined communication
settings.

Custom
a. Select from the following discovery options:
Option Actions

On your local network Select from the following

Scans all devices in local network discovery
the local network using types:
IPv4 and IPv6 address‐ • IPv4
es in your domain. • IPv6

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Getting started

Option Actions

By IP address Select from the following

Scans for the device methods:
using a specific • Enter an IPv4 or IPv6
address in your address or host name,
domain. and then select Add to
include the entry in the
Selected targets list.
• Select Import to use an IP
address list.

To remove an IP
address or host
name from the
Selected targets
list, select the IP
address or host
name, and then
select Remove.

By IP address range Enter a starting and ending

Scans all devices within IPv4 or IPv6 address, and
the designated IP then select Add to include
address range in your the entry in the Selected
domain. network segments list.

To remove an
IP address range
from the Se‐
lected network
segments list,
select the range,
and then select
Remove.

b. Configure Communication settings, and then select Next.

c. Set a recurring schedule for discovery, or select Next to start
immediately.

3 Confirm the details, and then select Finish.

Scheduling automatic device discovery

Set up a regular schedule for performing the discovery process. If devices are
frequently added to or removed from the network, performing discovery on a
regular basis keeps the device database up to date.

1 Go to Device > Discovery > Automatic Discovery.

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 Getting started

2 In the Scheduled Discovery dialog box, do any of the following:

• To create a new discovery mode, select Add. Set up a recurring
schedule, and then select Finish.
• To remove a discovery schedule, select Delete.
• To edit an existing discovery mode, select Properties. Set up a recurring
schedule, and then select Apply changes.

3 Select Close.

Excluding a device from discovery

For security purposes, you can exclude devices from the discovery process to
remove them from view. Information about the exclude device is not deleted
from the application.

1 From any Device view or Accounting devices view, select a device to

exclude.

2 Right-click the selected device, and then select Delete device.

To add a deleted device, go to Device > Discovery > Show excluded devices,
select one or more entries, and then select Include device.

User interface
The user interface displays information about your network devices, device
accounts, and host computers where the device drivers are installed.

Main Menu
The main menu is located at the top of the window. Basic operations that
affect the application are in this menu.

Toolbar
Each view displays a toolbar below the main menu. The toolbar contains
icons for the most common tasks for each view, including managing and
editing devices, accounts, and hosts. Move your mouse cursor over each
icon to view its corresponding task.

My Views
My Views are lists or maps you can create from Default Views or other My
Views. Customize the type of information you want to see using My Views,
which are organized in a tree structure that displays folders and My Views
nodes.
When you select a custom view under My Views, the application displays
the view (list or map) in the other pane. Create folders to organize and
manage My Views.

To add information to My Views, go to the View menu and select

Add Dynamic View or Add Manual View Using Selection.

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 Getting started

Default Views
Default Views are read-only standard list or map views. When you select a
particular default view, the application displays the view (list or map) in the
other pane. Some Device view options are only available from list views
and not map views.

List or map view

A list of devices, accounts, or hosts displays on the window depending
on the selected view. This customizable list provides information that you
can organize. Expand each row in any Device list view to display more
information. A Map view is also available and displays your devices on a
custom map background.

Identifying status icons

In the device or host list view, status icons provide information
about the condition of each device. Select the triangle icon to
expand the row and see a description of the condition.

Customizing list views

Customize your view to arrange the information of a device,
account, or host list view saved under My Views. After customizing
you view, select Update View. Changes made to Default Views are
not saved after you leave the view.

Administrator login
For some devices, administrator authentication is required to access selected
features. Available features may vary depending on your device. When you select
a feature from a menu, you may be prompted to enter one of the following:
• Command Center administrator password
• Administrator login and password (with optional Use local authentication)
• Accounting administrator code
• Model-specific authentication:

2-6 User Guide

 Getting started

Model User name Password

MA2001w Admin Enter the Write community name

in Device > Advanced > Device
MA2000w
network settings > SNMP v1/v2c.
PA2001w
• The default Write com‐
PA2000w
munity name is set to
public. To ensure that
your device is securely
accessed, change this
default name.
• If you have modified
the Write community
name or other SNMP
settings for one or
more devices, make
sure to review the
SNMP settings for the
devices in other driver
or utility applications.

Operations on multiple devices do not prompt for administrator login. Login

options must be configured in the Login section of the Communication Settings
dialog box.

Options
Configure the following optional settings for the application:
Option Description
Mail settings Sets the mail server, authentication,
and sender information
Authentication Sets or change local password for
users without administrator rights on
a computer
Default device polling settings Specifies default device polling set‐
tings for new devices at specific time
intervals
Trap Configures settings for the trap server
Default account polling settings Specifies account counter polling set‐
tings for new devices
Log management settings Sets a schedule for clearing audit logs
Proxy settings Selects proxy server settings for com‐
munication with devices on remote
network

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Getting started

Editing mail settings

1 Go to Edit > Options.

2 Select Mail settings.

3 Do the following:
a. In Host, enter the SMTP (email) server name.
b. In Port, enter the port number.

4 If necessary, select Require authentication, and then enter the login

information.

5 Enter the sender name and email address.

6 To test device connection to the SMTP server, select Test connection.

• If an error occurs, correct the host name and port number, and
then repeat Test connection.
• Test connection does not check the validity of the login
information.

7 Select OK.

Editing authentication settings

To enable this setting, you must run the application as an administrator.

1 Go to Edit > Options.

2 Select Authentication > Enable local password.

3 Enter and confirm the password for a local user.

4 Select OK.

You can still save a password that does not meet the minimum
requirements.

Editing default device polling settings

This setting lets you set default polling settings for new devices.

Changing the default values does not affect the settings for previously
added devices

1 Go to Edit > Options.

2 Select Default device polling settings.

2-8 User Guide

 Getting started

3 Specify the time intervals for the following settings:

• Status polling
• Counter polling
• Toner level polling

4 Select OK.

Editing SNMP trap settings

The SNMP protocol provides and transfers management information within the
network environment. If an error occurs, the device automatically generates a
trap, and then sends an error message to predetermined trap recipients.
The trap server is the SNMP trap packet receiver which runs in the application. To
receive trap packets, start the trap server, and then configure the SNMP trap on
the device

TCP port 162 must be available and not blocked by a firewall.

1 Go to Edit > Options.

2 Select Trap.

3 Do either of the following:

• If the trap server is not running, then select Start.

If server connection fails, then check the application log file for
an error message. Resolve the error, and then restart the trap
server.
• If the trap server is running, then select Stop.

4 Enter a trap community name.

This allows the receipt of SNMP trap packets with the same community
name as the trap community stored in the application.

5 If necessary, select Automatically run trap server when the program

starts.

6 Select OK.

Editing default account polling settings

1 Go to Edit > Options.

2 Select Default account polling settings.

3 Select Default account counter polling for new devices, and then do the
following:

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 Getting started

a) For Account counter polling interval, set a recurring schedule for

polling information.
b) Select a warning level.

4 Select OK.

Editing log management settings

1 Go to Edit > Options.

2 Select Log management settings.

3 Specify the log storage period.

4 If necessary, select Export the log records before clearing them, and
then specify a folder location.

5 Select OK.

To view a list of saved log records, go to File > Open and audit the log
records.

Editing proxy settings

1 Go to Edit > Options.

2 Select Proxy Settings > On.

3 For each protocol to be used, enter the proxy address and port number.

4 If the server requires authentication, then select Require authentication.

Specify the login information.

5 If you do not want to use a proxy server for specific domains, then specify
the domain names in Do not use proxy for following domains.

Separate domain names using semicolons.

6 Select OK.

Viewing audit log records

Audit logs are created and saved automatically each time you run the application
or modify authentication options.

1 Go to File > Open and audit the log records.

2 Do any of the following:

• To change the sorting order, select the column headers.
• Search for a specific audit log.

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 Getting started

• To save the audit log records as a .csv file, select Export.

• To update the list, select Refresh.

3 Select Close.

To configure audit log storage, go to Edit > Options > Log management
settings.

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 3 View
View

The application offers the following views:

View Description
My Views You can create, change, or delete
custom views.
Default Views Includes the following read-only views:
• Device
• Accounting
• Host
You can customize the appearance of
the lists, but changes are not saved
after you leave the view.
In any device view, you can switch between view types by selecting View as.

My Views
Set up custom views and organize items in folders. In My Views, customize the
devices, accounts, or hosts being displayed, as well as column order, number
of columns, and other view settings. Save changes after modifying a view using
Update view. Select the Manage views icon in My Views to open a menu for more
options.

Adding custom views

Create and save a customized view of selected devices, accounts, or hosts. You
can add custom views from any of the following view types:

Device
General, Capability, Counter, Firmware, Asset, Map

Accounting
Accounting Devices, Accounts

Host
Hosts, Host driver, Host Queue

1 Depending on your preferred view, do the following:

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View

Option Actions

Dynamic View a. From My Views or Default

Views, select any view.
A dynamic view is a copy of
a default or custom view that b. Modify the view.
you create in My Views. You can change the order of
columns, and show or hide
A dynamic view
columns.
cannot be created
when a manual c. Select Add dynamic view.
view is selected in
My Views.

Manual View a. From any view, select one or

more devices, accounts, or
A manual view is a custom hosts.
view that includes devices,
accounts, or hosts selected b. Select Add manual view
from an existing view. using selection.

Advanced Search
is not available for
a manual view.

2 Specify the view name, and then press Enter.

For existing manual views, you can add another device, account, or host,
by selecting and moving it from another view.

Adding a new folder

1 Go to File > New folder.

2 Specify a folder name, and then press Enter.

Renaming a folder or view

1 In My Views, right-click a folder or view, and then select Rename.

2 Specify the new name, and then press Enter.

Removing a device, account, or host

Remove a device, account, or host so that it does not appear in a custom view.
This does not delete the item from the database.

1 From My Views, select a manual view.

3-2 User Guide

 View

2 Select one or more devices, accounts, or hosts to be removed from the

view.

3 Select Edit > Remove from view.

There is no confirmation dialog box after selecting Remove from

view.

Updating and saving a view

When any view in My Views changes, an asterisk displays after its name in the
title bar until it is saved.
Use Update view after you do any of the following:
• Changing the column width, column order, adding or removing columns.
• Using View > View as to change the view type.
• Sorting the information in list columns.
If you switch to another view without updating a view, then any changes are not
saved.

1 After making changes in a view, go to View.

2 Select Update view.

Duplicating a view

1 In My Views, right-click a view to be copied, and then select Duplicate.

2 Specify the view name, and then press Enter.

3 Modify the new view as needed.

Deleting a view

1 In My Views, select the view to be deleted.

2 Select Edit > Delete.

• There is no confirmation dialog box after selecting Delete.

• A deleted view cannot be restored.
• Default views cannot be deleted.

Default Views
The application provides standard views in Default Views that cannot be removed
or edited.

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View

In any view except Map View, you can temporarily add or remove columns. The
modified views are not saved when you switch to a different view.

Device

General View
Displays general information, such as display name, host name, and
model name.

Capability View
Displays support for various device capabilities, such as duplex, total
memory, and job log.

Counter View
Displays the device counters for jobs, such as total printed pages, total
scanned pages, and fax printed pages.

Firmware View
Displays device firmware information, such as system firmware, engine
firmware, and scanner firmware.

Asset View
Displays asset information, including MAC address, serial number, and
asset number.

Map View
Displays device icons on a background image that you can customize, for
example, a floor plan of your office.

Accounting

Accounting Devices View

Displays general information and counters for devices that support ac‐
counting.

Accounts View
Displays account information for managed devices, such as counter totals
for copy, fax, and scan.

Host

Host View
Displays general information about network host computers.

Host Driver View

Displays printer drivers installed on host computers.

Host queue view

Displays the device queues of host computers.

3-4 User Guide

 View

Customizing map views

With any map view in My Views or Default Views, you can add a background
image, for example, a floor plan of your office. You can then arrange managed
devices accordingly, and resize the map view.

1 In My Views or Default Views, select a map view.

2 Right-click the map background, and then select any of the following:
Option Actions

Import map background Browse for the preferred image file

Import an image, and then (.bmp or .jpg), and then select OK.
move each device icon to a
preferred location. The map is
shared by all map views in the
current workspace.

Zoom in, Zoom out, Zoom to fit Do any of the following:

Adjust the size of the map. • Select Zoom in or Zoom out to
Changing the screen size change the size of the image by
of the application does not a fixed interval.
change the size of the map. • Select Zoom to fit to place the
entire image within the screen.
• Specify a percentage value
between 50% and 300%, and
then press Enter.

Clear map background There is no confirmation

Delete the background dialog box after you
image. All device icons retain select this option.
their position.

Zoom in, Zoom out, Zoom to fit, and Clear map background are
available only if the map view has a map background.

Exporting view, list, and device information

Export information about devices from various view options to .xml or .csv files.

1 From any view, go to File > Export, and then select from the following:
• View
• List
• Devices

Options may vary depending on your view.

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 View

2 Complete the export details:

• File location
• File name
• File type

The .csv export uses UTF-8 encoding.

3 Select Save.
Each export option provides different information. Review the results for each
type.

Updating views
Device and host information are automatically updated according to the polling
schedules. At any time, you can manually update this information for one or
more devices.

1 From any host or device view, select one or more hosts or devices.

2 Right-click your selection, and then select Refresh.

This option is not available in any account view.

To refresh all items in a host or device view, go to View > Refresh all.

Creating and exporting a folder report

After creating a folder in My Views and adding custom views from Accounting
Devices View or Accounts View, you can create and export an accounts or
accounting devices folder report.

Accounts folder report

This report can be created if the folder contains at least one Accounts
view. Only the accounts selected in the Accounts Folder Report dialog box
are included in the exported report.

Accounting Devices Folder Report

This report can be created if the folder contains at least one Accounting
devices view. Only the devices selected in the Accounting Devices Folder
Report dialog box are included in the exported report.
Once a folder report is created, it can be exported to a .csv or .xml file.

1 Right-click a folder in My Views, and then select Folder report.

2 Select Accounts or Accounting Devices, and then select one or more

accounts or devices to be included in the report.

3 Select Export.

3-6 User Guide

 View

4 Complete the export details:

• File location
• File name
• File type

5 Select Close.

Searches
The following options are available for finding devices, accounts, or hosts with
particular characteristics.
• Search finds data in the currently displayed view. Entries are not saved when
you move one view to another.
• Advanced Search finds all devices, accounts, or hosts in the database for the
values selected in the search dialog box.

Finding information with search

Search can find exact matches for full or partial terms in the following columns
or in Map View:

Device search
Display name, IP Address, Host name, Model name

Account search
Account ID

Host search
Host name, Driver name, Queue name, IP Address, OS Information
Search includes the columns if they have been removed from view. The results
are not saved when you move from one view to another, or perform an
Advanced Search. Search does not include the expanded information area.

1 Enter an alphanumeric search term in the text box.

As you type, the search examines the data of all the devices, accounts, or
hosts in the original view.

2 To clear the search term, select the icon next to the Search text box.
This removes any text in the text box, and restores the view to the original
list of devices, accounts, or hosts before the search.

Finding information with advanced search

Use the Advanced Search feature to find all devices, accounts, or hosts in the
database that match your selected criteria. The results are displayed until you
change to another view or perform another search.

KYOCERA Net Viewer 3-7

View

1 In Default Views, select a view.

Advanced search is not available for Host driver view and Host
queue view.

2 Go to Edit > Advanced search.

3 In the Advanced Search dialog box, select a search logic:

Match all criteria

This option searches for devices, accounts, or hosts that meet all the
search terms specified in Criteria.

Match any criteria

This option searches for devices, accounts, or hosts that meet at
least one of the search terms specified in Criteria.

4 In Criteria, select features or properties to find in the search.

Property
Select one property per property list. There are six property lists
available. Properties may vary depending on your device.

Condition
Available conditions depend on the selected property.

Value
Type or select a value in the box.

5 Select OK.
The application searches through all devices, accounts, or hosts and displays
those that match the selected criteria. In Map View, the search result devices
appear in their saved position in the office map.

3-8 User Guide

 4 Device
Device

Manage devices on your network.

For more information about device features, see the device Operation Guide. For
more information about driver features, see the Printer Driver User Guide.

Displaying device properties

View settings and status information about the selected device.

1 From any device view, right-click a device, and then select Properties.
The following settings appear:

Depending on your device, some options may vary and may require
device login.

Basic device settings

This area shows the display name, model, status, IP address, host
name, location, and description of the device. The Panel message
box shows the information currently displayed on the device opera‐
tion panel. You can edit the display name, location, and description
of the device.

Device alert
This area describes alerts that are currently occurring, and any trou‐
bleshooting measures that can be taken.

Media input
This area shows the trays and cassettes that are currently installed,
their capacity, and roughly how much paper they currently contain.

Capabilities
This area shows some of the key specifications of the currently se‐
lected device.

Counters
This area shows a variety of counters for different types of paper or
media and output.

Firmware versions
This area lists the versions of firmware for various parts of the
system.

KYOCERA Net Viewer 4-1

 Device

System firmware (details)

This area shows the versions of controller firmware installed on your
selected device.

Memory
This area shows the capacity and usage of each supported storage
device.

Asset
This area shows the MAC address of the network adapter in the
device, the Serial number of the device itself, and the Asset number
which may be assigned by your organization.

Wi-Fi
This area shows the details of wireless network connection, if a
wireless network card is installed on your selected wireless-enabled
device.

Trusted Platform Module (TPM)

This area shows the device status, manufacturer name, manufactur‐
er version, and specification version.

Card reader
This area shows the firmware and application versions, if a card
reader is installed on your device.

Maintenance Kit
This area shows the usage levels of any maintenance kit that is
supported by your device.

Allowlisting
This area shows the allowlisting status of your device.

2 Select Refresh to update any settings that might have been changed on
the device while this dialog box was open.

Importing device passwords

Load passwords from a .csv file to multiple devices. With this feature, you can
reduce the effort required in configuring devices for the first time.
You can either create a .csv file manually or generate a file from the application.
The .csv file contains set pairs of serial numbers and passwords that can be used
to match a password to the corresponding device. For more information about
generating a .csv file that contains device information, see Exporting view, list, and
device information.

Depending on your device, some special characters and symbols used in

passwords may not be supported.

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 Device

Preparing to import passwords

1 Configure the Communication settings of the application. Do the following:

a) In the device list, select all devices. Right-click then select
Communication settings.
b) In Multiple Communication Settings > Login, enter Admin as the
Login user name.
c) Select OK.

The default login user name for all selected devices is

changed from a blank value to Admin.

2 Prepare the .csv file to use in importing device passwords. Do either of the
following:

Manually create a .csv file

a. Open a spreadsheet application.
b. In the first column, enter a list of device serial numbers. In the
second column, enter a list of device passwords.

• By default, the application reads passwords starting

from the first row. If the .csv file contains a header
row, then by default, the application includes the
information in that row.
• Make sure that a value is specified in the first row. If
an entry in the first row is left blank, then the infor‐
mation in the column for that entry is not included
by the application.

c. Save the file in .csv format.

Export information from the application into a .csv file

a. From any view, go to File > Export, and then select from the
following:
• View
• List
• Devices

Options may vary depending on your view.

b. Complete the export details:

• File location
• File name
• File type

The .csv export uses UTF-8 encoding.

KYOCERA Net Viewer 4-3

 Device

c. Select Save.
Each export option provides different information. Review the
results for each type.
d. Open the .csv file.
e. In a blank column, enter a list of passwords that correspond
to the listed devices.

• By default, the application reads passwords starting

from the first row. If the .csv file contains a header
row, then by default, the application includes the
information in that row.
• Make sure that a value is specified in the first row. If
an entry in the first row is left blank, then the infor‐
mation in the column for that entry is not included
by the application.

f. Save the file in .csv format.

3 To avoid errors when importing passwords, make sure to close the file.

Make sure that the file has complete information and is not
corrupted. If you encounter an error message, then create or
generate the .csv file again.

Importing passwords from a file

1 In the application, select Device > Import device passwords.

2 In the Import device passwords dialog, browse to and specify the .csv file
to load device passwords from.

3 Review or modify the values under Serial number and Passwords.

For Serial number and Passwords, make sure to select the correct
column values.

4 Select Save.

Displaying device home page

View the home page of a device with an embedded web server. The device home
page contains information about the current status and settings of the device.

The layout and information in the home page may vary depending on
your device.

From any device view, select a device, and then go to Device > Device home
page.

4-4 User Guide

 Device

Device properties reports

Manage reports that provide detailed information about devices in the current
device view in My Views. You can send the reports to multiple recipients, and can
be scheduled for a specified time and day.
The report contains the same device information that is shown in the selected
view. Each view can only have one device properties report, and a total of five
reports can be created for all device views.
The device properties report has a user-specified name, and can be sent to the
email addresses specified in a list. You can schedule the reports to be sent daily,
weekly, or monthly. You can also add a user-specified message in the email
subject line.
You can create .xml or .csv reports.

• This feature is not available in map view.

• This feature requires mail settings to be set in Options.

Creating a device properties report

• You can only create device properties report in My Views.

• This feature requires mail settings to be set in Options.

1 From My Views, select a device view, and then go to Device > Add device
properties report.

2 Change the default settings as needed.

3 Select OK.

Viewing and changing device properties report settings

1 From My Views, select a device view, and then go to Device > Show device
properties reports.

2 Select a report, and then select Properties.

3 In Edit Device Properties Report, modify the settings as needed.

4 Select OK.

Managing certificates
Import and delete device and root certificates to one or more devices, and assign
device certificates to protocols.
The following certificates can be installed:

KYOCERA Net Viewer 4-5

Device

Device certificate
A file that identifies the device.

Root certificate
A file the device uses for secure communication. Some applications can
also use a root certificate as a server certificate.

Managing certificates on one device

When managing certificates on one device, you can view the details of the
certificates added on the device.

Importing a certificate on one device

You can only import on an inactive certificate.

1 From any device view, select a device, and then go to Device >
Certificates.
You may be required to provide login information.

2 Select Import certificate.

3 Do either of the following:

Option Actions
Import a device certifi‐ a. In the Certificate menu, select Device cer‐
cate tificate.
b. If necessary, in the Installation area menu,
select a certificate number.

To use the default active certifi‐

cate, select Auto (Default).

c. In Certificate file, select Browse to specify

the certificate to import.
d. In the Password field, enter a password
for the certificate.
e. Select OK.

4-6 User Guide

 Device

Option Actions
Import a root certifi‐ a. In the Certificate menu, select Root certif‐
cate icate.
b. If necessary, in the Installation area menu,
select a certificate number.

To use the default active certifi‐

cate, select Auto (Default).

c. In Certificate file, select Browse to specify

for the certificate to import.
d. Select OK.

4 Select OK.
The device network restarts automatically after processing is finished. The
processing page shows you the status of certificate processing. Processing
may take several minutes.
After processing completes, the Certificates screen refreshes. If an error occurs,
then select Export to view a detailed result log.

Assigning a device certificate to protocols on one

device
You can only assign an active device certificate to protocols.

1 From any device view, select a device, and then go to Device >
Certificates.
You may be required to provide login information.

2 Right-click an active device certificate, and then select Assign device

certificate to protocols.

3 In the Protocols list, select one or more protocols, and then select OK.

Clear previously selected protocols to remove them.

4 Select OK.
The device network restarts automatically after processing is finished. The
processing page shows you the status of certificate processing. Processing
may take several minutes.
After processing completes, the Certificates screen refreshes. If an error occurs,
then select Export to view a detailed result log.

Deleting a certificate on one device

You can only delete active certificates.

1 From any device view, select a device, and then go to Device >
Certificates.

KYOCERA Net Viewer 4-7

Device

You may be required to provide login information.

2 Right-click an active certificate, select Delete certificate, and then select

Next.

3 Select Yes > OK.

The device network restarts automatically after processing is finished. The
processing page shows you the status of certificate processing. Processing
may take several minutes.
After processing completes, the Certificates screen refreshes, and then the
selected certificate is set to Inactive. If an error occurs, then select Export to
view a detailed result log.

Viewing certificate details

You can only view the details of active certificates.

1 Select a device, and then go to Device > Certificates.

You may be required to provide login information.

2 Right-click an active certificate, and then select View certificate.

3 Select OK.

Retrieving certificates for one device through SCEP

You can import secondary device certificates for a device from a defined
Certificate Authority (CA) through Simple Certificate Enrollment Protocol (SCEP).
For more information on SCEP settings, contact your system administrator.

This feature is available only for inactive Device Certificates 2, 3, 4, and 5 in

some devices.

1 From any device view, select a device, and then go to Device >
Certificates.
You may be required to provide login information.

2 Right-click an inactive secondary device certificate, and then select

Retrieve certificate via SCEP.

3 Review or modify the SCEP server settings, and then enter the required
CSR settings.

4 Select Enroll.
After the importing finishes, review the status of the certificate.
To view or modify any of the available SCEP settings for individual devices, in
Certificates, right-click the secondary device certificate, and then select Auto
import settings.

4-8 User Guide

 Device

• Auto import settings may vary depending on the status of the device
certificate.
• This option is available only for individual device certificates that have
been retrieved through SCEP.

Managing certificates on multiple devices

You cannot view certificates when managing multiple devices. To view

certificates on a device, you need to manage the devices individually.

Importing a certificate on multiple devices

1 From any device view, select multiple devices, and then go to Device >
Advanced > Manage certificates.
You may be required to provide login information.

2 Select Import certificate > Next.

3 Do either of the following:

Option Actions
Import device certifi‐ a. Select Device certificate > Next.
cate
b. Specify the .csv file containing the configu‐
ration, and then the .zip file containing the
certificate files.

If necessary, select Assign

device certificates to proto‐
cols to assign the certificates
to available device protocols.

c. Select Next.
d. If Assign device certificates to protocols is
selected, then add one or more protocols,
and then select Next.

Import root certificate a. Select Root certificate > Next.

b. Specify the certificate to import.
c. Select Next.

4 Review your settings, and then select Finish.

5 Select OK.
The device network restarts automatically after processing is finished. The
processing page shows you the status of certificate processing. Processing
may take several minutes.

KYOCERA Net Viewer 4-9

Device

After processing completes, select Export to view a detailed result log.

Assigning a device certificate to protocols on multiple

devices
1 From any device view, select multiple devices, and then go to Device >
Advanced > Manage certificates.
You may be required to provide login information.

2 Select Assign device certificate to protocols > Next.

3 Do either of the following:

Option Actions
Specify subject of the a. Type the subject of the certificate as a dis‐
certificate tinguished name (DN).
b. Select Next.

Select certificate file a. Specify the certificate file.

b. If the selected certificate file requires a
password, then enter the certificate pass‐
word, and then select Next.

4 In Choose protocols, select a protocol, and then add it to Selected

protocols.
If necessary, repeat this step to add more protocols.

5 Select Next.

6 Review your settings, and then select Finish.

7 Select OK.
The device network restarts automatically after processing is finished. The
processing page shows you the status of certificate processing. Processing
may take several minutes.
After processing completes, select Export to view a detailed result log

Deleting a certificate on multiple devices

1 From any device view, select multiple devices, and then go to Device >
Advanced > Manage certificates.
You may be required to provide login information.

2 Select Delete certificate > Next.

3 Select either Device certificate or Root certificate, and then select Next.

4 Do either of the following:

4-10 User Guide

 Device

Option Actions
Specify subject of the a. Type the subject of the certificate as a dis‐
certificate tinguished name (DN).
b. Select Next.

Select certificate file • For device certificates

a. Specify the certificate file.
b. If the selected certificate file requires
a password, then enter the certificate
password, and then select Next.
• For root certificates
a. Specify the certificate file.
b. Select Next.

5 Review your settings, and then select Finish.

6 Select OK.
The device network restarts automatically after processing is finished. The
processing page shows you the status of certificate processing. Processing
may take several minutes.
After processing completes, select Export to view a detailed result log.

Retrieving certificates for multiple devices through

SCEP
You can import secondary device certificates for two or more devices from
a defined Certificate Authority (CA) through Simple Certificate Enrollment
Protocol (SCEP). For more information on SCEP settings, contact your system
administrator.

This feature is available only for inactive Device Certificates 2, 3, 4, and 5 in

some devices.

1 From any device view, select multiple devices, and then go to Device >
Advanced > Manage certificates.
You may be required to provide login information.

2 Select Retrieve certificate via SCEP > Next.

3 Select a secondary device certificate that is inactive for all devices.

4 Review or modify the SCEP server settings, and then enter the required
CSR settings.

5 Select Enroll, then do any of the following:

• To review or modify the settings, select Back.
• To continue, select Finish.

KYOCERA Net Viewer 4-11

 Device

• To exit the operation without saving the settings, select Cancel.

6 After importing finishes, review the results for each device.

To save the results to a file, select Export. To continue, select Close.
To view or modify any of the available SCEP settings for individual devices, in
Certificates, right-click the secondary device certificate, and then select Auto
import settings.

• Auto import settings may vary depending on the status of the device
certificate.
• This option is available only for individual device certificates that have
been retrieved through SCEP.

Address book
Manage the Address Book which contains a list of individuals and their contact
information that is stored on the device. Each entry for an individual is called
a contact, and contacts can be organized into groups. This contact and group
information is stored on the device, and is used for faxing and scanning
operations.

Adding a contact

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 Select Add contact.

3 From Contact Settings, select a number for the contact.

To use the next available number, select Auto.

4 In the Name text box, type a name for the contact.

5 Modify additional settings for the new contact.

Options may vary depending on your device.

Cover page
Cover page information of the contact.

Email
Enter email address for the contact.

FTP
Enter information and settings for FTP shared folders.

4-12 User Guide

 Device

SMB
Enter information and settings for SMB shared folders

FAX
Enter fax information and settings for the contact.

Internet FAX
Enter internet fax information and settings for the contact.

6 Select OK.
To edit, select a contact, and then select Properties. Modify the settings as
needed, and then select OK.
To delete, select a contact, and then select Delete > Yes.

Adding a group
Organize contacts into groups. This feature is useful when the device sends out
notifications of certain types of events.

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 Select Add group.

3 In Group Settings, enter a name for the group.

4 Select a number for the group.

To use the next available number, select Auto.

5 Select OK.
To edit, select a group, and then select Properties. Modify the settings as
needed, and then select OK.
To delete, select a group, and then select Delete > Yes.

Adding a contact to a group

Each step requires communication with the device, which may be slow
depending on network condition.

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 Select a group, and then select Properties.

3 In Group Settings, select Add members.

KYOCERA Net Viewer 4-13

Device

The contact list is downloaded from the device, and then displays it in the
dialog box.

4 In Add Group Members, select one or more contacts, and then select Add.

5 Select OK in all dialog boxes.

To remove contacts from a group, select one or more contacts, and then select
Remove members.

One touch keys

You can access Address Book entries for contacts or groups by pressing one key
on the device operation panel.

• The number of One Touch keys that can be created varies depending
on your device.
• This feature is available only on some devices.

Adding a one touch key

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 Select Show One Touch keys.

3 In One Touch Key, select Add One Touch key.

4 In Add One Touch Key, specify a key name, and then select a number from
1 to 1000.

• If the key name is not specified, then the contact name is used.
• To automatically select the next available number, select Auto.
• The maximum number varies depending on your device.

5 Select Add destination, and then in One Touch Key Destination, select a
contact or group.

6 Select OK in all dialog boxes.

To delete, select a One Touch key entry, and then select Delete One Touch key.

Viewing and editing one touch key properties

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 Select Show One Touch keys.

4-14 User Guide

 Device

3 In One Touch Key, select a key entry, and then select One Touch key
properties.

4 In One Touch Key Properties, select Edit destination, and then modify the
settings as needed.

5 Select OK in all dialog boxes.

Searching one touch keys

You can search One Touch keys when searching for key entries or when editing a
key destination.

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 Select Show One Touch keys.

3 In Searchable fields, select one of the following options:

• Number
• Address number
• Address type
• Name
• Destination

Depending on the contact type, this can be an email address or

folder location. This option is available only when editing One
Touch Key destinations.

4 In Search text box, type the text you want to find.

To clear the search results and display the list again, on the toolbar,
select Clear search.

Copying contacts and groups

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 Select a contact or group, and then select Copy.

3 Select Paste.

4 If necessary, modify the new contact or group settings.

5 Select Close.

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Device

Exporting an address book list

Export contacts, groups and One Touch lists to a .csv or .xml file. You can import
the exported list to the Multi-Set feature.

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 Select Export.

3 Enter a file name, and then save the file.

Searching the address book

1 From any device view, select a device, and then go to Device > Address
book.
You may be required to provide login information.

2 In the Searchable fields menu, select one of the following options:

Options may vary depending on your device.

Number
The unique number assigned to the contact.

Name
The name of the contact.

Email
The email address of the contact.

FTP
The host name of the FTP folder.

SMB
The host name of the SMB folder.

FAX number
The fax number of the contact.

Internet FAX address

The internet fax address of the contact.

3 In Search text box, type the text you want to find.

To clear the search results and display the list again, on the toolbar,
select Clear search.

4-16 User Guide

 Device

Managing S/MIME certificates

S/MIME certificates allow you to encrypt your emails.

The S/MIME certificate option is available only for individual address book
contacts with email addresses.

1 To access the S/MIME certificate option, make sure to unblock S/MIME by

doing the following:
a) From any device view, select a device, then go to Device >
Advanced > Device network settings.
b) Go to Protocol settings, then make sure that SMTP (Email TX) is
unblocked. If necessary, modify the setting, then select Apply.
c) Make sure that S/MIME is unblocked. If necessary, modify the
setting, then select Apply.
d) Select OK.

2 From any device view, select a device, then go to Device > Address Book.
You may be required to provide login information.

3 Right-click a contact with an email address, and then select S/MIME

certificate.

4 Select a certificate from the list, then select any of the following options:

• To update the list, select Refresh.

• Some options may be available depending on the certificate
status.

Import certificate
Specify the certificate installation target and browse for the appro‐
priate S/MIME certificate.

Delete certificate
Remove the selected certificate from the list.

View certificate
View the contents of the selected certificate.

Device users
Manage the login information for users on the device.

KYOCERA Net Viewer 4-17

Device

• If user authentication is set, then only users who have administrative

rights are able to use the functions of the device.
• To access the user list of a device, the correct login information
must be set in the Communication Settings for the device. If
an administrator password is set for the device, then only an
administrator can change the user list.

Adding device users

1 From any device view, select a device, and then go to Device > Users.
You may be required to provide login information.

2 Select Add user.

3 In Add user, enter the login information.

4 Choose Select to set an account ID.

5 If necessary, select Allow administrator access to give the user

administrative access on the device.

Clear the check box to give the user default user access.

6 Select Advanced, and then specify a language and default screen.

The Application option in Default screen is available only if more

than one application is installed in your device.

7 Depending on your selected default screen, configure the following:

Default screen for Send/FAX

Select the default operation panel screen that is displayed when you
select Device System Settings > Send Settings on the device.

Default address book

Select the local address book or an external address book for the
user.

Default screen for Favorites/Application

Select the default operation panel screen that displays when you
select Device System Settings > Program/Favorites (or Applica‐
tion) on the device.

Default application
Select the application that displays when a user first logs on to the
physical device.

8 In ID card information, specify the unique ID card for the user.

4-18 User Guide

 Device

This option is available only if a card authentication kit is installed on

your device.

9 In Authorization, set permissions for each available feature.

10 Select OK.
To edit user information, select a user, and then select Properties. Modify the
settings as needed, and then select OK.
To delete, select a user, and then select Delete user > Yes.

Exporting a device user list

You can export to a .csv or .xml file.

1 From any device view, select a device, and then go to Device > Users.
You may be required to provide login information.

2 Select Export Users.

3 Select Yes to export all users, or select No to export selected users.

4 Enter a file name, and then save the file.

Searching the device user list

1 From any device view, select a device, and then go to Device > Users.
You may be required to provide login information.

2 In the Searchable fields menu, select the type you want to find.

3 In the Search text box, enter the text to find.

To clear the search results and display the entire list again, select
Clear search.

Setting a simple login key

This feature is available only in some devices.

1 From any device view, select a device, and then go to Device > Users.
You may be required to provide login information.

2 Select Show Simple Login keys.

3 In Simple Login Keys, select Add Simple Login key.

4 Select an icon, and then enter a name.

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 Device

5 In the Key text box, select a specific number from 1 to 20, or select Next
available number to set the number automatically.

6 Select either of the following authentication modes:

Use local authentication

Use available device user login information. Choose Select from
user list, select a user, and then select OK.

Use network authentication

Use network user login information. Enter network login user name
and password.

7 If necessary, in Password login, select On to require password login, or

select Off to disable the password requirement.

8 Select Add.
To edit, select a simple login key, and then select Simple Login key properties.
Modify the settings as needed, and then select OK.
To delete, select a simple login key, and then select Delete Simple Login key >
Yes.

Searching the simple login key list

1 From any device view, select a device, and then go to Device > Users.
You may be required to provide login information.

2 Select Show Simple Login keys.

3 In the Searchable fields menu, select the type you want to find.

4 In the Search text box, enter the text to find.

To clear the search results and display the entire list again, select
Clear search.

Jobs
Manage jobs that are currently in the queue for the device, and job logs that
contain information about recent jobs that were processed.

Viewing job details

1 From any device view, select a device, and then go to Device > Jobs.
You may be required to provide login information.

2 Select View as, and select one of the following job status or log:
• Print job status

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 Device

• Send job status

• Store job status
• Scheduled job status
• Print job log
• Send job log
• Store job log

3 In the job list, select a job, and then select Properties.

4 Review the job information.

Information may vary depending on the type of job selected.

5 Select Close.
To cancel one or more jobs, in the list, select one or more jobs, and then select
Cancel job.

Exporting the job log

1 From any device view, select a device, and then go to Device > Jobs.
You may be required to provide login information.

2 Select Export, and then select a job log.

3 Specify the file name, and the location where to save the file.

4 In the Maximum entries menu, enter the number of lines to save in the log.

5 Select OK.

Searching a job list

1 From any device view, select a device, and then go to Device > Jobs.
You may be required to provide login information.

2 In the Searchable fields menu, select the type you want to find.

3 In the Search text box, enter the text to find.

To clear search results and display the entire list again, select Clear
search.

Stored jobs
View, print, or delete Temporary and Permanent print jobs stored in the device
hard disk.
To view stored jobs, from any device view, select a device, and then go to
Device > Stored Jobs.

KYOCERA Net Viewer 4-21

Device

To refresh the list, select Refresh.

This feature is available only for some devices with a hard disk installed.

Printing stored jobs

1 From any device view, select a device, and then go to Device > Stored Jobs.
You may be required to provide login information.

2 From the list, select a job, and then select Print > Print selected jobs >
Yes.

Printing a stored job list

1 From any device view, select a device, and then go to Device > Stored Jobs.
You may be required to provide login information.

2 Select Print, and then select either of the following:

• Print temporary job list
• Print permanent job list

Deleting stored jobs

1 From any device view, select a device, and then go to Device > Stored Jobs.
You may be required to provide login information.

2 Select Delete, and then select one of the following options:

• Delete selected jobs
• Delete temporary jobs
• Delete permanent jobs
• Delete all jobs

3 Select Yes.

Searching stored jobs

1 From any device view, select a device, and then go to Device > Stored Jobs.
You may be required to provide login information.

2 In the Searchable fields menu, select the type you want to find.

3 In the Search text box, enter the text to find.

To clear the search results and display the entire list again, select
Clear search.

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 Device

Document box
Manage the Document Box on the device. This is used by individuals and groups
to manage files that are stored on the device.

• If authentication is set, then accessing the document box requires the

correct login information in the Communication Settings for the device.
• If authentication is not set, then the login dialog box may appear
depending on your device.

Adding a document box

1 From any device view, select a device, and then go to Device > Document
box.
You may be required to provide login information.

2 Select Add box.

The number of document boxes that you can create may vary
depending on your device.

3 From the Add Box dialog box, enter the name for the new box.

The default box type is Custom box. Some devices also support a fax
box or Subaddress box for receiving faxes.

4 Enter a password to create a password-protected document box.

5 Configure the following settings:

Settings and information displayed may vary depending on your

device.

Name
Enter the name for the box.

Type
View the type of document box.

Number
Select an available box number.

Owner
Select a new owner from the list. This option is available only if
Owner setting is enabled.

Owner setting
Select the following owner type:

KYOCERA Net Viewer 4-23

Device

• Off
• Local user
• Network user

Domain
Select from the list of available domains.

Usage
View the current usage of the box.

Restrict usage (MB)

Restrict usage of the device from 1 to 30,000 MB.

Automatically delete files delay (days)

Set the number of days to save a file in the device memory, from 1
to 31 days.

Shared
Select to enable multiple users to use the box.

Password change
Enter a new password for the box.

Overwrite setting
If selected, then a new document replaces the existing document
with the same name.

Sub address
View sub address of the box.

This setting is available only for subaddress boxes.

Delete after printed

Select to permanently remove the document from the box after
printing it.

6 Select OK.
To edit, select a document box, and then select Box properties. Modify the
settings as needed, and then select OK.
To delete, select a document box, and then select Delete box.

Exporting a document box list

You can use the exported file to import settings through the Multi-Set feature.

1 From any device view, select a device, and then go to Device > Document
box.
You may be required to provide login information.

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 Device

2 Select a box from the list.

3 Select Export, and then select a file format for the exported file.

Multi-Set and KX Driver export formats are not available for FAX or
Subaddress boxes.

4 Select Yes to export all boxes, or No to export selected boxes.

Custom boxes with passwords are not exported when you select
either Multi-Set export format.

5 Name and save the file.

Viewing document properties

1 From any device view, select a device, and then go to Device > Document
box.
You may be required to provide login information.

2 Under Custom box, select a document box.

3 Select the document, and then select Document properties.

4 Select OK.

Viewing a document

1 From any device view, select a device, and then go to Device > Document
box.
You may be required to provide login information.

2 Select a document box, and then select View.

3 Select one or more of the following:

Options may vary depending on your device.

Thumbnail
Display a thumbnail image of the document.

Preview pane
Display a preview of the document contents.

Downloading a document

1 From any device view, select a device, and then go to Device > Document
box.

KYOCERA Net Viewer 4-25

 Device

You may be required to provide login information.

2 In Custom box, select a document box.

3 Select a document, and then select Download document.

4 In the file to field, specify the location where to save the file.

5 Enter a file name, and then select a file type.

6 Select Save.

Searching a document box

1 From any device view, select a device, and then go to Device > Document
box.
You may be required to provide login information.

2 In the Searchable fields menu, select what type to find.

3 In the Search text box, enter the text to find.

To clear the search results and display the entire list again, select
Clear search.

Moving documents to another box

1 From any device view, select a device, and then go to Device > Document
box.
You may be required to provide login information.

2 In Custom box, select the document box containing the file to move.

3 Select one or more files, and then move the documents to the destination
document box.

4 Select Yes.

Virtual mailbox
Manage the mailboxes created on the hard disk of the device.

This feature is available only in some devices with a hard disk installed.

Adding a virtual mailbox

1 From any device view, select a device, and then go to Device > Virtual
mailboxes.

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 Device

2 Select New mailbox.

3 Enter an ID, name, and password for the mailbox.

Use a unique name for the mailbox.

4 Select OK.
To edit, select a mailbox, and then select Mailbox properties. Modify the
settings, and then select OK.
To delete, select a mailbox, and then select Delete mailbox > Yes.

If a password is set, then enter the correct password.

Searching virtual mailboxes

1 From any device view, select a device, and then go to Device > Virtual
mailboxes.

2 In the Searchable fields menu, select what type to find.

3 In the Search text box, enter the text to find.

To clear the search results and display the entire list again, select
Clear search.

Exporting a virtual mailbox list

1 From any device view, select a device, and then go to Device > Virtual
mailboxes.

2 Select a virtual mailbox, and then on the toolbar, select Export list.

3 Complete the export details.

You can import the exported file to a printer driver.

Setting advanced virtual mailbox options

1 From any device view, select a device, and then go to Device > Virtual
mailboxes.

2 Select a mailbox, and then select Advanced.

3 If a password has been set, enter the correct password, and then select
OK.

4 Modify the following settings as needed:

KYOCERA Net Viewer 4-27

 Device

Maximum VMB size

Set the size of the mailbox from 0 to 9999 MB. Set the value to 0 to
prevent usage of the mailbox.

Change master password

Set a numerical value from 1 to 65535. This password is used to
override or change the current mailbox password. To remove the
password, clear the New password and Confirm new password text
boxes.

Delete all virtual mailboxes

Erase all virtual mailbox data from the hard disk. Select Delete all >
Yes.

5 Select OK > Close.

Device applications
Manage applications on one or more devices remotely. Available features may
vary depending on your device.
Before you install, activate, deactivate, or uninstall an application, do the
following:
• Enable TLS and IPP over TLS on the device.
• For some devices, enable enhanced WSD over TLS.
• Enter the correct login information in the Communication Settings for the
device.
Applications are created by dealers or third-party companies to enhance
printing, copying or accounting features.

Managing applications on one device

Manage applications remotely on one device using the Manage Applications
wizard.

Installing applications on one device

1 From any device view, select a device, and then go to Device >
Applications.
You may be required to provide login information.

2 From the toolbar, select Install New.

3 Browse to find a valid application package file (.pkg), then select Open >
Yes.

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 Device

Activating installed applications on one device

1 From any device view, select a device, and then go to Device >
Applications.
You may be required to provide login information.

2 Select the application, and then select Activate.

3 In License Key Settings, select either of the following:

Activate without a license key

Select this option if the application does not require a license key.

Use the following license key

Enter a valid 20-digit license key.

4 Select OK > Close.

Deactivating installed applications on one device

1 From any device view, select a device, and then go to Device >
Applications.
You may be required to provide login information.

2 Select the application, and then from the toolbar, select Deactivate.

3 Select Yes > Close.

Uninstalling applications on one device

1 From any device view, select a device, and then go to Device >
Applications.
You may be required to provide login information.

2 Select the application, and then from the toolbar, select Uninstall.

3 Select Yes > Close.

Managing applications on multiple device

Manage applications remotely on multiple devices using the Manage
Applications wizard.

Installing applications on multiple devices

Install applications remotely on one or more devices using the Manage
Applications wizard. Once an application is installed, the application can be
activated immediately.

KYOCERA Net Viewer 4-29

Device

1 From any device view, select multiple devices, and then go to Device >
Advanced > Manage applications.
You may be required to provide login information.

2 Select Install application. If you have licenses available, then select

Activate application after installation.

3 Select Next.

4 Specify a valid application package file (.pkg), and then select Open > Next.

5 If Activate application after installation is selected and a license is required,

then select any of the following:
Option Actions
Activate without a license key Go to the next step.
Use the following license key Select a device, and then type the
20-digit license key.
Import license keys a. Browse to find a valid license
key file (.csv) for your device,
and then select Open.

If you do not have

a .csv file provided
by the dealer,
then create
a .csv license
key file that in‐
cludes columns
for device serial
number and
license key. If
the contents of
the .csv file are
incorrect, then
select Yes.

b. In the License Keys Mapping

dialog box, select mapping
values for each property. If
the first line of the .csv file
contains headers, then select
File has headers.

If necessary, select Export license keys to save the license key to

a .csv file.

6 If the application is not activated during installation, then the Apply license
keys page does not appear. Select Next.

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 Device

7 Select OK.

8 Review your settings, and then select Finish to install the application.
When installation is finished, select Save log to save an installation log file
(.csv).

Activating installed applications on multiple devices

1 From any device view, select multiple devices, and then go to Device >
Advanced > Manage applications.
You may be required to provide login information.

2 Select Activate application, and then select Next.

3 Select how to choose the application:

Option Actions
Specify application package a. Select Next, and then browse
to find a valid installation
package file (.pkg).
b. Select Next, and then go to
step 8.

Specify application installed on Select Next.

the device

4 Select a device, and then select Next.

You may be required to provide login information.

5 Select the application to be activated, and then select Next.

6 Select a method to choose license keys:

Option Actions
Activate without a license key Go to the next step.
Use the following license key Select a device, and then type the
20-digit license key.

KYOCERA Net Viewer 4-31

Device

Option Actions
Import license keys a. Browse to find a valid license
key file (.csv) for your device,
and then select Open.

If you do not have

a .csv file provided
by the dealer,
then create
a .csv license
key file that in‐
cludes columns
for device serial
number and
license key. If
the contents of
the .csv file are
incorrect, then
select Yes.

b. In the License Keys Mapping

dialog box, select mapping
values for each property. If
the first line of the .csv file
contains headers, then select
File has headers. The first
line of the file is ignored and
only the data is used.

If necessary, select Export license keys to save the license key to

a .csv file.

7 Select Next.

8 Review your settings, and then select Finish to activate the application.
When activation is finished, select Save log to save an activation log file
(.csv).

Deactivating installed applications on multiple

devices
1 From any device view, select multiple devices, and then go to Device >
Advanced > Manage applications.
You may be required to provide login information.

2 Select Deactivate application, and then select Next.

3 Select either of the following:

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 Device

Option Actions
Specify application package a. Select Next, and then browse
to find a valid installation
package file (.pkg).
b. Select Next, and then go to
step 6.

Specify application installed on Select Next.

the device

4 Select a device, and then select Next.

You may be required to provide login information.

5 Select the application you want to deactivate, and then select Next.

6 Review your settings, and then select Finish.

Uninstalling applications on multiple devices

1 From any device view, select multiple devices, and then go to Device >
Advanced > Manage applications.
You may be required to provide login information.

2 Select Uninstall application, and then select Next.

3 Select how to choose the application:

Option Actions
Specify application package a. Select Next, and then browse
to find a valid installation
package file (.pkg).
b. Select Next, and then go to
step 6.

Specify application installed on Select Next.

the device

4 Select a device, and then select Next.

You may be required to provide login information.

5 Select the application to be uninstalled, and then select Next.

6 Review your settings, and then select Finish to uninstall the application.

Searching applications

1 From any device view, select a device, and then go to Device >
Applications.

KYOCERA Net Viewer 4-33

 Device

You may be required to provide login information.

2 In the Searchable fields menu, select Name or Version.

3 In the Search text box, enter the text to find.

To clear the search results and display the entire list again, from the
toolbar, select Clear search.

Setting device notification

Manage notifications for changes in the status of the device. Notifications can be
triggered by one or more events. For example, a paper jam can be set to trigger
a notification.
Before you can send email notifications, make sure that:
• TCP port 25 is available and not blocked by a firewall or virus scanner.
• Email settings are configured in Edit > Options > Mail settings.

1 Select one or more devices, and then go to Device > Notification settings.

2 Select one or more notification actions.

Display pop-up window

Displays a pop-up window every time a notification is triggered.

Show Windows event log

Opens the Windows event log to display the notification that was
triggered.

Send email to the following addresses

Send the notification to specified email addresses. In the text box,
enter the email addresses separated by a comma.

3 Specify one or more events that trigger a notification.

Options may vary depending on your device.

4 Select OK.

Configuring device communication settings

If authentication is enabled on the device, then you must set the
login information correctly in Communication Settings to access device
features, such as Address Book, Users, or Document Box.

1 From any Device view or Accounting devices view, right-click a managed

device, and then select Communication Settings.

2 Depending on your device, modify any of the available settings.

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 Device

Setting Actions

Network interface settings Select the primary network card to

Displays settings for each edit any of the available settings:
network interface card at‐
TCP/IP port
tached to the device.
Type the port number set
on a device. Some opera‐
tions send a command or
command file via logical
device port. Set the port
number on the print device
home page.

Communication timeout
(seconds)
The number of seconds the
application tries to establish a
connection with the device.

SNMP communication retries

The number of retries to es‐
tablish communication with
the device after a communi‐
cation failure.

Command Center administrator

password
The password used to access
the device through its web in‐
terface.

Use SNMP v1/v2

Enter the Read community
and Write community names
for the device.

The Read and

Write community
names are sent
with all SNMP
receive and send
requests, and
must match the
community values
on the device.

Use SNMP v3
Enter the login information
set on the device, and then

KYOCERA Net Viewer 4-35

Device

Setting Actions

configure the Authentication

and Privacy settings.

Secure protocol settings Select from either of the following:

Transport Layer Security (TLS) • To use HTTPS, select TLS.
is a cryptographic protocol • To use HTTP, clear TLS.
that provides security for
network communication.

Login Depending on your preferred view,

Sets the user login informa‐ enter the following login options:
tion if supported in the selec‐ • User information switch
ted device. • Login user name and password
• Authenticate mode switch

Account polling settings a. Select Account counter

polling.
Polls devices at specific time
intervals to check for account b. Set a recurring schedule for
counter information. polling information.

Device polling settings Set the following polling modes at

Polls devices at specific specific time intervals:
time intervals to check for
Status polling
error conditions, operational
status, and low toner levels. Gathers information about
the current operational state
For a device se‐ of the device, such as error
lected from an conditions, panel messages,
Accounting view, and operating mode.
only the Status
polling setting is Counter polling
available. Gathers information about
the values held by various
counters in the device, such
as the number of color pages
printed, number of black and
white pages, and number of
faxes received.

Toner level polling

Gathers information about
the current level of toner in
the device.

3 Select OK.

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 Device

Advanced menu
To access the Advanced menu, go to Device > Advanced. The following settings
are available:

Settings and options may vary depending on your device.

Set multiple devices

Sends configuration parameters to multiple devices at the same time.

Restart devices
Restarts devices or device networks remotely.

Manage applications
Install, uninstall, activate or deactivate applications on devices.

Manage optional functions

Activate installed optional functions on one or more devices.

Manage certificates
Import, assign, and delete valid (not expired) certificate files that contain
encrypted information for device authentication and communication.

Upgrade firmware
Install the most current firmware on devices.

Device default settings

Set default settings of the selected device, such as duplex, print quality,
and fax settings. Only one device may be selected at a time.

Device system settings

Set system settings of the selected device, such as operation panel lan‐
guage, timer settings, and panel lock. Only one device may be selected at
a time.

Device network settings

Set network settings of the selected device, such as IP address, email
settings, and protocol settings. Only one device may be selected at a time.

Install driver
Install printer drivers on devices.

Upgrade driver
Upgrade printer drivers to a later version.

Uninstall driver
Uninstall printer drivers.

KYOCERA Net Viewer 4-37

Device

Authentication settings
Set authentication settings of the selected device, such as user login and
LDAP settings, and permitting jobs with unknown IDs. Only one device
may be selected at a time.

Network groups
Create, enable, and disable groups used for group authorization.

TCP/IP Send Data

Send data directly to the interface of one or more selected devices.

Remote services
Use this setting to configure the connection mode and proxy settings
to allow KYOCERA Fleet Services to communicate with the device and
perform remote maintenance.

Register devices
This feature is enabled only if the device is not yet registered to KYOCERA
Fleet Services.

Device multi-set
Use Device Multi-Set to send configuration parameters to one or more devices
simultaneously.

Creating device settings in quick mode

1 Select one or more devices, and then go to Device > Advanced > Set
multiple devices.

2 In Multi-Set Mode, select Quick mode > Next.

3 In Device group, select one or more groups to which settings will be

applied and then select Next.

4 In Source Device, select a device from the list, and then select Next.

If local authentication is enabled, then an administrator must

specify login information in the Login section of the communication
settings for the device. All settings and passwords for the source
and destination devices must be correct in Communication Settings
for a successful Multi-Set completion.

5 Review your settings.

• To accept, select Finish.
• To make changes, select Back.
If the device must be restarted to save the settings, then a message
appears. Select OK to close.

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 Device

Creating device settings in custom mode

With custom mode, you can customize and copy settings to one or more device
groups. Select the settings to copy and the method to use.

1 From any device view, select one or more devices, and then go to Device >
Advanced > Set multiple devices.

2 Select Custom mode, and then select Next.

3 Select one or more groups, and then select Next.

4 Select one or more settings to copy to the destination devices, and then
select Next.

Options may vary depending on your device.

Device System Settings

Basic device settings including operation panel language, timers,
and security options.

Device Network Settings

Basic settings for TCP/IP, security, and network configurations.

Device Default Settings

Settings that define default behavior for device functions, such as
print, copy, and fax jobs, including paper size, print and scan quality,
and default media types.

Device Authentication Settings

Settings that define local or network authorization for accessing a
device.

Device User List

Information about user accounts for each device.

Device Address Book

Contact information such as email, FTP, and fax.

Device Document Box

Custom and fax boxes.

Device Network Groups

Creation of groups used for group authorization, and enabling or
disabling of groups.

Device Virtual Mailbox

Virtual mailboxes, including ID, name, and maximum size are inclu‐
ded.

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Device

Remote Services Settings

Connection mode and proxy settings for remote maintenance.

5 Select from the following options, and then select Next.

For some settings, select Overwrite Settings on target device.

When selected, the settings template is copied over the current
destination device settings.

Option Actions

Create from device On the Source device page, select

Copy device settings from a one device from the list, and then
source device. select Next.

If authentication is re‐
quired, enter the login
information.

Create from file a. Select Browse to locate the

preferred file.
Copy device settings from a
file. Supported format
may vary depend‐
ing on your
device.

b. Select Open, and then select

Next.
c. If Device User List, Device
Address Book, or Device
Document Box and a .csv file
is selected, then do the fol‐
lowing:
1. Select mapping values
for each property. Any
items that are not se‐
lected are skipped.
2. If the first line of
the .csv file contains
headers, then select
File has headers. The
first line of the file is
ignored and only the
data is used.
d. Select Next.

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 Device

Option Actions

Create new If multiple options are selected,

Create a new device settings then do the following:
template. a. Select a setting group from
the list, and then select Edit
In Device group, Settings.
if more than one
device is selected, b. Select OK > Close.
then this option is
not available.

6 Review your selections.

If Edit settings is enabled, then you can select this option to make
changes to the settings. Select Save to file if you want to save your
settings to a file. If you select more than one setting, then this file is saved
as a .zip file. Select Back to make any changes.

Multi-Set Template (.zip) files consist of XML files generated by this

application only.

7 Select Finish.

A message displays if the device must be restarted to save the

settings. Select OK to close.

• If the process completes successfully, then the properties or settings are

copied from the source device to the destination device. Select Close.
• If the process does not complete successfully, then select Details to see a list
of the errors. To save the error list to a .csv file, select Export.

Restarting a device or device network interface

This feature lets you restart one or more devices or network interface of the
device remotely.

1 Select one or more devices, and then go to Device > Advanced > Restart
devices.

2 Select the type of restart, and then select Next.

Device restart
Restarts the selected printing devices.

Network restart
Restarts the network interface for the selected printing devices.

3 Review your selections, and then select Finish.

If authentication is required, enter login information.
Select Export to save the result to a .csv file.

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Device

Manage optional functions

Use Manage optional functions to activate optional functions on one or more
devices. These functions are included in the device firmware. The administrator
has the 20-digit license key needed for activation, or use a temporary trial
version of a feature.

Activating an optional function on multiple devices

1 Select multiple devices, and then go to Device > Advanced > Manage
optional functions.

2 Select a function name, and then select Next.

3 Select Official or Trial, and then select Next.

If Trial is selected, then go to step 6.

4 Select devices to add a license key. Devices can use the same or different
license keys.
Option Actions
Add a license key a. Enter a 20-digit license key.
b. Select OK.
c. Select Export license keys to
save the license key to a .csv
file.

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 Device

Option Actions
Import license keys a. Browse for a valid license key
file (.csv) provided by your
dealer.

You can create

a license key
file that includes
columns for
device serial
number and
license key.

b. If the contents of the .csv file

are incorrect, then select Yes.
1. In the License Keys
Mapping dialog box,
select mapping values
for each property.
2. If the first line of
the .csv file contains
headers, select File has
headers. The first line
of the file is ignored
and only the data is
used.

Select Export license keys to save the license key to a .csv file.

5 Select Next.

6 Review your settings, and then select Start.

Licensing progress and results are displayed. When activation is finished,
select Save log to save an activation log file (.csv).

Activating an optional function on one device

1 Select a device, and then go to Device > Advanced > Manage optional
functions.
If authentication is required, enter login information.

2 Select from the following activation option:

KYOCERA Net Viewer 4-43

Device

Option Actions
Activate license a. Select a function, and then
select Activate license.
b. Enter a 20-digit license key,
and then select OK.
c. Select Yes.

If necessary, select
Export to save the
activation result to
a .csv file.

Activate trial a. Select one or more functions,

and then select Activate
Some functions are not trial.
supported by trial acti‐
vation. b. Select Yes.

If necessary, select
Export to save the
activation result to
a .csv file.

3 Select Close.

Upgrading the firmware

Deploy a newer version of firmware to one or more devices from a master file
provided by an administrator or a dealer.

• If the master file version is older than the device firmware version, then
the firmware level is downgraded.
• Make sure that TCP ports 800 to 899 are not blocked by a firewall or
virus scanner.
• Make sure that the devices are turned on during the process.
• Make sure that the Start of Job String is blank for the logical printer
used. Go to the device home page to review the settings.
• If local authentication is on, then you must specify login information
in Device > Communication settings > Login. For some devices,
logging in with a user name and password is not supported. All
settings and passwords for the destination devices must be correct in
Communication settings.

If a device is turned off or loses power at a critical point during

the upgrade, then the device may become inoperable and require
servicing to replace damaged components. Review this process with your
administrator or support group, and establish contingency plans.

4-44 User Guide

 Device

1 From any device view, select one or up to five managed devices.

2 Go to Device > Advanced > Upgrade firmware.

If the selected devices have different firmware, then Upgrade firmware is
not available.

3 Read the warning information. If you understand and accept the warning,
then select the check box, and then select Next.

4 Browse for a valid firmware file, and then select Next.

5 Review the details.

• If the firmware file cannot be validated, then select Back to browse for
another firmware file.
• Select Upgrade.

Make sure that there are no issues with the devices or details.

6 Review the results.

• If you are upgrading multiple devices, then you can select Cancel to
abort the process for devices that are still in the queue.

Selecting Cancel does not affect the device that is being

processed.
• You can export the log as a .csv file by selecting Save log.
• Select Close.

Configuring authentication settings

Manage device-specific login preferences for local device users or network users.

Settings and options may vary depending on your device.

1 From any device view, right-click a managed device, and then go to

Advanced > Authentication settings.

• You must be connected to a managed device to configure

authentication settings.
• You can configure up to three devices at once by repeating this
step for each device.

2 Depending on your device, modify any of the available settings:

KYOCERA Net Viewer 4-45

Device

Setting Actions
Enable user login Select either of the following options:
• Use local authentication
• Use network authentication

You can configure additional

network authentication settings,
such as setting one or more
Domain names, selecting a Server
type, and specifying a Host name.

Permit jobs with When selected, any user can access the device.
unknown IDs When not selected, the device is restricted to
users that are configured in User Login.

To review or modify User Login for a

device, do the following:
a. In Control Panel, select
Devices and Printers.
b. Right-click your device, and
then select Printer properties.
c. Go to Device Settings > Ad‐
ministrator Settings > User
Login.

Local authorization Prohibit job use by specific users on a device

that supports this feature.
Simple Login Require users to select their account on the
device panel, and provide login details, if neces‐
sary.
PIN Login Require users to provide a PIN on the device.

This setting is available only if Use

network authentication is selected,
and the Server type is Ext.

ID card login settings You can configure Keyboard login and Password
login preferences.

This setting is available only if the ID

card authentication kit is configured
with the device.

4-46 User Guide

 Device

Setting Actions
Network user proper‐ a. Enable or disable Obtain network user
ties properties.
b. In LDAP settings, specify the following:
• Server name
• Port number
• Search timeout
• Encryption
• Authentication type
c. In Acquisition of user information, specify
the following items used by the device
when searching for user information from
the LDAP server:
• Name 1, Name 2
• Email address

3 Select OK.

Network groups
Manage network groups added on your device.

Adding a network group

1 From any device view, select a device, and then go to Device > Advanced >
Network groups.

• If authentication is set, then accessing the settings requires the

correct login information in the Communication Settings for the
device.
• If authentication is not set, then the login dialog box may appear
depending on your device.

2 Select Add group.

3 In Group ID, enter a unique group ID.

4 In Group name, enter a name for the group.

5 Set the Access level to either User or Admin.

6 From the Job authorization settings section, set the group access to
available device features.

Settings not supported by the device are disabled.

KYOCERA Net Viewer 4-47

Device

Permit
Enable access to the selected device feature.

Prohibit
Disable access to the selected device feature.

Permit all
Enable access to all device features.

Duplex restriction, Combine restriction, and EcoPrint restric‐

tion settings are set to Off.

Prohibit all
Disable access to all device features.

Duplex restriction, Combine restriction, and EcoPrint restric‐

tion settings are set to their highest restriction option.

7 Select OK.
To edit, select a group, and then select Properties. Modify the job authorization
settings as needed, and then select OK.

You cannot edit the group ID and name.

To delete, select a group, and then select Delete group > Yes.

You cannot delete the group Other. This group is used by the application.

Setting group authorization

Enabling group authorization sets users to operate within permissions set for the
group. This feature activates or deactivates group authorization for all network
groups.

1 From any device view, select a device, and then go to Device > Advanced >
Network groups.

• If authentication is set, then accessing the settings requires the

correct login information in the Communication Settings for the
device.
• If authentication is not set, then the login dialog box may appear
depending on your device.

2 From the toolbar, select Authorize groups.

3 Select On to activate group authorization, or select Off to deactivate group

authorization.

4 Select OK.

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 Device

Searching the group list

1 From any device view, select a device, and then go to Device > Advanced >
Network groups.

2 In the Searchable fields menu, select the type you want to search.

3 In the Search text box, enter the text to find.

To clear the search results and display the entire list again, from the
toolbar, select Clear search.

Sending TCP/IP data

This feature sends data files, text, or device commands directly to the interface of
one or more devices.

This is an advanced feature. Incorrect use can cause the device to be

inoperable.

1 From any Device view, select a device, and then go to Device > Advanced >
TCP/IP Send data.

• If authentication is set, then accessing the settings requires the

correct login information in the Communication Settings for the
device.
• If authentication is not set, then the login dialog box may appear
depending on your device.

2 Select one of the following transmission methods:

Default TCP port

Use the default TCP port set on the device.

Specified TCP port

Specify a TCP port to use for the device. From the Port menu, enter
the port number.

The port number must match one of the logical devices

defined on the print device home page.

IPPS
Use IPPS to transmit data. From the Path text box, enter a valid
path.

3 Select one or more of the following data types:

KYOCERA Net Viewer 4-49

Device

• If Text and File are selected, then the application sends text data
first, and then file data.
• The application sends {#FILE#} commands and text in the order
they appear in the Text box. Binary data can appear in text as
bytes in hexadecimal form with the 0x string prefix.
• Some options may not be available depending on your device.

Type Action
Text a. Select Text.
b. In the Text field, enter the text to send.

• You can send PRESCRIBE

commands.
• To access any of the last
10 sent text strings, select
History.

File a. Select File.

b. Browse for the file to send. You can send
macros or printable files, such as .pdf
or .prn files.

4 Select Send.

Enabling remote services

You can enable remote services to connect your device to KYOCERA Fleet
Services.

This feature is available only on some devices.

1 From any device view, select a device, and then go to Device > Advanced >
Remote services.
You may be required to provide login information.

2 In Remote services, select On.

3 In Connection mode, select either Manage or Monitor.

4 If Manage is selected, then configure the following settings:

Options may vary depending on your device.

Expiration time
Enable and set expiration time of remote services.

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 Device

Remote operation
Enable and set allowed users to use remote services.

5 Review or modify any of the following settings:

Options may vary depending on your device.

AI diagnostic service
Enable automatic status monitoring and maintenance notification of
your printer.

Server certificate verification

Configure the following server verification properties:
• Use default settings
• Certificate auto verification
• Revocation check type
• Hash

Proxy Settings
Configure additional settings when using a proxy server.

6 Select OK.

Registering devices
Register a device to KYOCERA Fleet Services for remote maintenance.

This feature is available only on some devices.

1 From any device view, select a device, and then go to Device > Advanced >
Register device.

2 Enter requested information.

3 Select OK.

KYOCERA Net Viewer 4-51

 5 Account
Account

Manage the accounts on your devices, and the devices associated with specific
accounts.

Managing devices
When you manage a device, you can create and view accounts, use notification
and reporting features, and view or reset counters.

1 From any accounting devices view, right-click a device, and then select
either of the following options:
• Manage device

You may be required to provide login information.

• Don't manage device

If a device is not managed, then features and options available in

this application are limited.

2 To switch between viewing or hiding devices that are not managed, go to

Account > Hide/Show unmanaged devices.

Adding account devices

1 From any accounts view, select an account, and then go to Account > Add
devices to account.

2 Select one or more devices to be added to the account.

Only managed devices can be added.

3 Select OK.

Creating a new account

1 From any accounting devices view, select a managed device, and then go
to Account > New account.

You can only create new accounts for devices that are managed.

2 Specify the account ID and name.

3 Select OK.

KYOCERA Net Viewer 5-1

 Account

Viewing accounts and devices

1 From any accounting view, do either of the following:
• From an accounting devices view, select a managed device.
• From an accounts view, select an account.

2 Depending on your selection, go to:

Option Description

Account > View Display information about devices associated

devices for this with a specific account.
account
• Add or remove devices
• Export Account Devices reports

Account > View ac‐ Display information about accounts associated

counts on this device with a managed device.
• Create new accounts
• Add or delete existing accounts
• Manage Device Accounting settings
• Export Device Accounts reports

Displaying account properties

View account-specific information about counters and set usage restrictions.

1 From any accounting devices view, double-click a managed device.

You must manage a device to view the accounts associated with it.

2 Double-click an account, and then review the properties.

Properties may vary depending on your device.

General
Account ID and name.

Counters by function
Number of pages printed, copied, or received through fax.

Counters by media
Number of pages used according to media size or type.

Counters by duplex/combine
Number of pages for single-sided, double-sided, and combined
printing, such as 2-in-1 and 4-in-1.

5-2 User Guide

 Account

Counters for scanned pages

Number of pages scanned for copy, fax, or other functions.

Counters for FAX transmission

Number of pages transmitted, and the total transmission time.

Timestamp
Date and time when the counters were last updated.

Usage restriction by function

Set the limit for the number of pages allowed for printing, copying,
scanning, or faxing.

Off
Usage is not restricted.

Counter limit
Set the maximum usage limit and reset the value if the
maximum is reached.

Reject usage
Usage is restricted.

Reset counters
Reset all device counters to zero.

Select Refresh device counters to keep the account information

updated. To manually refresh device counters, go to Account >
Refresh counters.

3 Select OK to save any changes, or select Cancel.

Exporting current account details

From any accounting view, you can export account details for all managed
devices to a .csv or .xml file.

The .csv export uses UTF-8 encoding.

1 From My Views or Default Views, select any accounting view.

2 Go to File > Export > Accounts, and then select an option:

Option Description

Account IDs Export a list of accounts in all managed devices

that can be imported to the printer driver.

Account IDs can only be exported to

a .csv file.

KYOCERA Net Viewer 5-3

 Account

Option Description

Counters Export the detailed counter information for all

managed devices and accounts.

Information Export an accounting information summary for

all managed devices, including some counter in‐
formation.

3 Complete the export details:

• File location
• File name
• File type

4 Select Save.

Exporting specific device or account details

From any accounting view, you can export specific device or account details to
a .csv or .xml file.

The .csv export uses UTF-8 encoding.

1 From My Views or Default Views, select any accounting view:

• From an accounting devices view, select a managed device, and then go
to Account > View accounts on this device.
• From an accounts view, select an account, and then go to Account >
View devices for this account.

2 Select one or more entries, and then select Export.

3 Select from the following options:

Option Description

Account IDs Export the account ID list that can be imported

to the printer driver.

Account IDs can only be exported to

a .csv file.

Counters Export the detailed device counter information.

Information Export the device accounting information

summary, including select counter information.

5-4 User Guide

 Account

Option Description

Properties Export properties information of all accounts.

This option is available only in Device

Accounts.

If you selected View accounts on this device, then a message

appears after you select a Device Accounts export option.
• Select Yes to export the details of all entries.
• Select No to export only the details of your selection.

4 Complete the export details:

• File location
• File name
• File type

5 Select Save.

Adding counter reports

An account view can have one counter report containing device counter
information for one or more accounts. Counter reports can be sent as a .csv
or .xml attachment in a periodic email to one or more recipients.

To add counter reports, you must configure Mail settings in Edit >
Options.

1 From My Views, select any account view, and then go to Account > Add
counter report.

2 Configure the settings.

To reset the counters on a device to zero when a counter report is

successfully sent, select Automatic counter reset.

3 Select OK.

You can only add up to five counter reports.

To display a list of existing current reports, go to Account > Show counter

reports.
• To view or change report settings, select a report entry, and then select
Properties.
• To remove one or more reports, select one or more entries, and then select
Delete.

KYOCERA Net Viewer 5-5

 Account

To manually reset counters, select one or more managed devices or

accounts from any accounting view, right-click the section, and then select
Reset counters.

Setting account counter status notification

When a device counter for any account exceeds a warning level or counter limit,
you can choose to be notified by configuring Notification settings.

The Notification settings option is available only for managed devices.

1 From any accounting devices view, right-click a managed device, and then
select Notification settings.

2 Select one or more notification methods:

• Display pop-up window
• Show Windows event log

To view the Windows event log, in Windows Event Viewer, go to

Event Viewer (Local) > Windows Logs > Application, and then
search for the application event.
• Send email to the following addresses

• TCP port 25 must be available and not blocked by a firewall or

virus scanner.
• You must configure Mail settings in Edit > Options.
• You can only add up to three email addresses.

3 Select one or more events to trigger a notification:

• Notify when counter exceeds warning level
• Notify when counter exceeds counter limit

4 Select OK.

Configuring device accounting settings

Control and monitor a managed device using Device Accounting Settings.

1 From any accounting devices view, right-click a managed device, and then
select Device accounting settings.
You may be required to provide login information.

2 Review the settings:

Settings may vary depending on your device.

General
View network and account information.

5-6 User Guide

 Account

Job accounting
Enable or disable job accounting for various device functions.

Media type
Set the paper size and type for each counter.

Error handling
Print a report, show a warning, or cancel a job for illegal account
errors or exceeded counter limits.

Additional
Allow or decline job processing without a device account, and
choose to separate or combine counters for printing and copying.

3 Select OK.

Accounting multi-set
Deploy account lists and device accounting settings to multiple devices
simultaneously.

1 From any accounting devices view, select one or more managed devices.

You must be connected to the managed device.

2 Right-click your selection, and then select Set multiple accounting

devices.

3 Select a device group to apply multi-set.

• Only the devices that support multi-set are displayed.

• The devices are organized by model group.

4 Select the type of settings to be applied to the device group, and then
select Next:

Device Accounting Settings

Includes settings for job accounting, media type, error handling,
permitting job processing without an account ID, and copy counter.

Account List
Includes print, copy, scan, and fax counter information associated
with device accounts.

5 Select a multi-set option, and then select Next:

• For Account List, you can select Overwrite settings on target

device. When selected, specify if existing counters are reset or
not.
• For Device Accounting, multi-set automatically overwrites all
settings.

KYOCERA Net Viewer 5-7

Account

Option Actions
Create from device Select a source device, and then select Next.

Create from file Browse for a multi-set template (.xml or .csv),

and then select Open > Next.

If necessary, resolve any file selection

issues, and then repeat this step.

For Account List, if you select a .csv

template, then you may need to map
the file columns to the respective
account properties. Items that are
not mapped are skipped. Select File
has headers to ignore the first row
in the file.

Create new • For Device Accounting, configure the availa‐

ble items in Device Accounting Settings, and
then select OK.
• For Account List, select an option:
• To add new accounts, select New
account, and then specify the account in‐
formation.
• To add existing accounts, select Add
account, and then select one or more
entries from the list. You can review and
change the properties for each added
account.

6 Confirm your settings.

You can either edit or save the settings to a file.

7 Select Finish.
• You may be required to restart the device to save the settings.
• If necessary, resolve any issues, and then repeat the process.
• Select Export to save the results as a .csv file.
• Select Close.

5-8 User Guide

 6 Host
Host

Manage printer drivers and print queues. Use host views to install, upgrade, or
uninstall printer drivers on host computers, and configure login settings.

Host discovery
This feature lets you find network host computers. If new hosts are found, the
application updates its database with information about the host. This process
can be performed manually for single or multiple hosts, or it can be scheduled
to run automatically according to a schedule. It is also possible to exclude hosts
from being discovered.

Activate host services

For the application to discover hosts, Windows Management Instrumentation
(WMI) and Remote Procedure Call (RPC) services must be active on the host
computers and on the computer where the application is installed.

Installing certificates for signed drivers

Digital signatures are required for hardware-related drivers. Before installing
a signed driver, Windows requires a trusted certificate. For Microsoft-signed
drivers, the certificate is already installed. For manufacturer-signed drivers, you
must install the certificate on the host computer.

1 From the driver package, open the appropriate security catalog (.cat) file,
depending on your operating system.

2 Select View Signature > View Certificate > Install Certificate.

3 Select a store location, and then select Next.

4 Select Place all certificates in the following store, and then select
Browse.

5 In Select Certificate Store, select Trusted Publishers, and then select OK.

6 Select Next > Finish.

Activating WMI
For the application to discover hosts, Windows Management Instrumentation
(WMI) services must be active on the host computers and on the computer where
the application is installed.

1 On each computer, go to Start > Control Panel > System and Security >
Administrative Tools > Computer Management.

KYOCERA Net Viewer 6-1

Host

2 In Computer Management, select Services and Applications.

3 Right-click WMI Control, and then select Properties.

4 In Security, select Security.

5 In Group or user names, select Administrators.

6 In Permissions for Administrators, allow Remote Enable.

Activating RPC
For the application to discover hosts, Remote Procedure Call (RPC) services must
be active on the host computers and on the computer where the application is
installed.

1 On each computer, go to Start > Control Panel > System and Security >
Administrative Tools > Computer Management.

2 In Computer Management, select Services and Applications > Services >

Remote Procedure Call (RPC).
Make sure that the service is running. If necessary, right-click Remote
Procedure Call (RPC), and then select Start.

Adding hosts

1 Go to Host > Discovery > Add hosts.

You may be required to provide domain administrator login information.

2 Select an option, and then select Next:

Option Actions

Search current Go to the next step.

domain
Scans all hosts in
your domain.

Browse Active Direc‐ Select an active directory group in your domain.

tory
Scans all hosts
in a selected di‐
rectory in your
domain.

6-2 User Guide

 Host

Option Actions

Specify IP address Enter a starting and ending IPv4 or IPv6

range address, and then select Add to include the
Scans all hosts entry in the Selected network segments list.
within the desig‐
To remove an IP address range from
nated IP address
the Selected network segments list,
range in your
select the range, and then select
domain.
Remove.

Specify IP address Select from the following methods:

Scans the host • Enter an IPv4 or IPv6 address or host name,
using a specific and then select Add to include the entry in
address in your the Selected targets list.
domain. • Select Import to use an IP address list.

To remove an IP address or host

name from the Selected targets list,
select the IP address or host name,
and then select Remove.

3 Set a recurring schedule for discovery, or select Next to start immediately.

4 Confirm the details, and then select Finish.

Newly added hosts appear in the Host view.
To remove, right-click a host, and then select Delete.

Driver and queue information is also removed.

Scheduling automatic host discovery

Set up a regular schedule for performing the discovery process. If hosts are
frequently added to or removed from the network, then performing discovery on
a regular basis keeps the host database updated.

1 Go to Host > Discovery > Automatic discovery.

2 In Scheduled Discovery, do any of the following:

• To create a new discovery mode, select Add. Set up a recurring
schedule, and then select Finish.
• To remove a discovery schedule, select Delete.
• To edit an existing discovery mode, select Properties. Set up a recurring
schedule, and then select Apply changes.

3 Select Close.

KYOCERA Net Viewer 6-3

 Host

Excluding a host from discovery

Exclude hosts from the discovery process to remove them from view for security
purposes.

1 In Host View, select one or more hosts to exclude.

2 Right-click your selection, and then select Delete.

To add a deleted host, go to Host > Discovery > Show excluded hosts, select
one or more entries, and then select Include Host.

Adding queues
1 From any host queue view, go to Host > New queue.

2 Select one or more hosts, and then select Next.

You may be required to provide login information.

3 Select a device, and then select Next.

4 Select Have disk, and then browse for a valid .inf file for the device.

Make sure to select the appropriate 32-bit or 64-bit .inf file,

depending on the system type of your host.

5 Select OK > Next.

6 Review the device settings for each host.

• In Selected printer model, select each item to edit the settings.
• Select Common settings to configure host-independent settings.

Factory Default
If you select Yes, then browse for a .kxp file. After uploading the
file, you can then select an option from the available profiles.
If you select No, then the factory default profile will not be
changed.

Plug-ins
Select one or more options.

Comments
Add custom notes to your common settings configuration.

Open
Browse for a configuration settings file (.kvp).

Save
Export the common settings to a configuration file.

6-4 User Guide

 Host

• Select Conflicts to manage the behavior of the installation if certain

conditions are met.
Condition Options

Printer exists Keep settings

The current device settings remain the
same and the printer is not installed.

Override
The current device settings will be re‐
placed with new configuration.

Driver exists Does nothing

The current printer driver settings
remain the same and a new driver is not
installed.

Upgrade
The current printer driver is upgraded to
a newer version.

Share name exists Add suffix

Extra characters are added to the exist‐
ing share name

Fail
The device is not installed.

No share
The device is installed but Sharing is
turned off.

Port is not available File, LPT1

Installation is attempted with the selec‐
ted port.

Fail
The device is not installed.

• Select Import to add device settings from a .kvp file.

• Select Export to save the current device settings as a .kvp file.

7 Select Next, and then confirm your settings.

8 Select Finish to create the new queue.

9 Review the queue creation results.

• If necessary, resolve any issues, and then repeat the process.
• Select Export to save the results as a .txt file.

KYOCERA Net Viewer 6-5

 Host

• Select OK.
To remove a queue, select it from the list, and then select Delete queue.

Editing a queue name

1 From any host queue view, right-click a queue, and then select Rename.

2 Enter a new queue name, and then select Edit.

3 Review the result.

• If necessary, resolve any issues, and then repeat the process.
• Select Finish.

Printer driver management

The printer driver application provides settings to customize output from your
device. You can remotely install printer drivers onto a host computer. Once
installed, drivers can be upgraded or uninstalled.

• You must be connected to a host computer to manage host printer

drivers.
• To allow the print spooler to accept client connections, and to allow
inbound remote administration exception, an administrator may need
to set policies in Windows Local Group Policy Editor.

Allowing the print spooler to access client connections

1 In Windows Local Group Policy Editor, go to Computer Configuration >

Administrative Templates > Printers.

2 Double-click Allow Print Spooler to accept client connections.

3 Select Enabled > OK.

Restart the print spooler for policy changes to take effect.

Allowing a remote administration exception

1 In Windows Local Group Policy Editor, go to Computer Configuration >

Administrative Templates > Network > Network Connections >
Windows Defender Firewall.
• If the computer is on the domain, then select Domain Profile.
• If the computer is not on the domain, then select Standard Profile.

2 Double-click Windows Defender Firewall: Allow inbound remote

administration exception.

3 Select Enabled > OK.

6-6 User Guide

 Host

Installing printer drivers

1 Depending on your selected view, do the following:

View Actions
Device view a. Select one or more devices, and then go to Device >
Advanced > Install driver.
b. Select one or more host computers that you are
connected to, and then select Next.
You may be required to provide login information.
c. For each device, select Have disk, and then browse
for a valid .inf file.

Make sure to select the appropriate 32-

bit or 64-bit .inf file, depending on the
system type of your host.

d. Select OK > Next.

KYOCERA Net Viewer 6-7

Host

View Actions
Host view a. Select one or more host computers that you are
connected to, and then go to Host > Install driver.
b. Select an installation option, depending on the
status of the devices:
• If the devices appear in Devices view and are
available on the network, then select Install
driver with device > Next.
1. Select one or more devices, and then select
Next.
2. For each device, select Have disk, and then
browse for a valid .inf file.

Make sure to select the appro‐

priate 32-bit or 64-bit .inf file,
depending on the system type
of your host.

3. Select OK > Next.

• If the devices are not available on the network,
then select Install driver without device > Next.
1. For each device, select Have disk, and then
browse for a valid .inf file.

Make sure to select the appro‐

priate 32-bit or 64-bit .inf file,
depending on the system type
of your host.

2. Select one or more drivers.

To find a specific driver, start

typing the driver name in the
Search box.

3. Select Next.

2 Review the device settings for each host.

• In Selected printer model, select each item to edit the settings.
• Select Common settings to configure host-independent settings.

Factory Default
If you select Yes, then browse for a .kxp file. After uploading the
file, you can then select an option from the available profiles.
If you select No, then the factory default profile will not be
changed.

6-8 User Guide

 Host

Plug-ins
Select one or more options.

Comments
Add custom notes to your common settings configuration.

Open
Browse for a configuration settings file (.kvp).

Save
Export the common settings to a configuration file.
• Select Conflicts to manage the behavior of the installation if certain
conditions are met.
Condition Options

Printer exists Keep settings

The current device settings remain the
same and the printer queue is not instal‐
led.

Override
The current device settings will be re‐
placed with new configuration.

Driver exists Does nothing

The current printer driver settings
remain the same and a new driver is not
installed.

Upgrade
The current printer driver is upgraded to
a newer version.

Share name exists Add suffix

Extra characters are added to the exist‐
ing share name

Fail
The device is not installed.

No share
The device is installed but Sharing is
turned off.

KYOCERA Net Viewer 6-9

Host

Condition Options

Port is not available File, LPT1

Installation is attempted with the selec‐
ted port.

Fail
The device is not installed.

• Select Import to add device settings from a .kvp file.

• Select Export to save the current device settings as a .kvp file.

3 Select Next, and then confirm your settings.

4 Select Finish.

5 Review the results.

• If necessary, resolve any issues, and then repeat the process.
• Select Export to save the results as a .txt file.
• Select OK.

Upgrading printer drivers

1 Depending on your selected view, do the following:

View Actions
Device view a. Select one or more devices, and then go to Device >
Advanced > Upgrade driver.
b. Select one or more host computers that you are
connected to, and then select Next.
You may be required to provide login information.

Host view Select one or more host computers that you are connec‐
ted to, and then go to Host > Upgrade driver.

2 For each host, select one or more printer drivers to be upgraded, and then
select Next.

3 For each device, select Have disk, and then browse for a valid .inf file.

Make sure to select the appropriate 32-bit or 64-bit .inf file,

depending on the system type of your host.

4 Select OK > Next.

5 Confirm your settings, and then select Finish.

6 Review the results.

6-10 User Guide

 Host

• If necessary, resolve any issues, and then repeat the process.

• Select Export to save the results as a .txt file.
• Select OK.

Uninstalling printer drivers

1 Depending on your selected view, do the following:

View Actions
Device view a. Select one or more devices, and then go to Device >
Advanced > Uninstall driver.
b. Select one or more host computers that you are
connected to, and then select Next.
You may be required to provide login information.

Host view Select one or more host computers that you are connec‐
ted to, and then go to Host > Uninstall driver.

2 For each host, select one or more printer drivers to be uninstalled, and
then select Next.

Selecting a printer driver also selects the associated queue.

3 Confirm your settings, and then select Finish.

4 Review the results.

• If necessary, resolve any issues, and then repeat the process.
• Select Export to save the results as a .txt file.
• Select OK.

Installing additional printer driver versions

With 32-bit or 64-bit printer drivers installed on a host computer, you can install
an additional printer driver of the other version (64-bit or 32-bit, respectively).

This is useful in a client/server environment where the client system and

printer driver are different in version.

1 From any host queue view, select one or more queues.

2 Right-click the selection, and then select Install additional driver.

3 For each device, select Have disk, and then browse for a valid .inf file.

Make sure to select the appropriate 32-bit or 64-bit .inf file.

4 Select OK > Next.

KYOCERA Net Viewer 6-11

 Host

5 Confirm your settings, and then select Finish.

6 Review the results.

• If necessary, resolve any issues, and then repeat the process.
• Select Export to save the results as a .txt file.
• Select OK.
The added printer driver does not appear in any host view, but can be upgraded
or uninstalled.

Viewing printer drivers or print queues

You must be connected to a host to be able to view Host Printer Drivers or
Host Print Queues.

1 From Host view, right-click a host, and then select an option:

• Show printer drivers
• Show print queues
You may be required to provide login information.

2 Select Refresh to update the list, or select OK.

Changing host login settings

1 From Host view, select a host and go to Host > Host login settings.

2 Select Use this login to access the host, and then specify the following:
• User name
• Password
• Domain

3 Select OK.

Selecting domain administrator login settings

Set administrator login rights for retrieving host and queue information and for
configuring a remote computer.

If domain administrator login rights have not been set, then a dialog
box appears when adding hosts or managing printer drivers. For security
purposes, the information is cleared when you exit the application.

1 From any host view, go to Host > Domain administrator login settings.

2 Select an option:
• Use the current Windows login settings
• Specify a domain administrator user name and password

6-12 User Guide

 Host

Specify the user name, password, and domain.

3 Select OK.

Exporting host information

1 From any host view, select one or more hosts, and then go to File >
Export > Hosts.

2 Complete the export details:

• File location
• File name
• File type

3 Select Save.

Configuring device settings

1 Go to any host view.

2 Depending on your host view, select one or more hosts, printer drivers, or
queues, and then go to Host > Printing settings.

You must be connected to a host computer to manage host printer

drivers.

If applicable, select one or more printer drivers in a host computer, and

then select Next.

3 Review the device settings for each host.

• In Selected printer model, select each item to edit the settings.
• Select Import to add configuration settings from a .kvp file.
• Select Export to save the current configuration settings as a .kvp file.

4 Select Next, and then confirm your settings.

5 Select Finish to apply the settings.

6 Review the results.

• If necessary, resolve any issues, and then repeat the process.
• Select Export to save the results as a .txt file.
• Select OK.

KYOCERA Net Viewer 6-13

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