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Self-Service Password Reset and Change

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0% found this document useful (0 votes)
19 views

Self-Service Password Reset and Change

Uploaded by

oking4831
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Self-Service Password Reset

and Change

By Eng. Anass Al Ksasbeh


GJU User Account
GJU account is a unified credentials that allows you to access the below
services.
• Office 365 products i.e. Teams, Skype for Business, Forms, etc.
• GJU eMail Services
• MyGJU for staff and students
• GJU eLibrary Databases
• eLearning Moodle

So, you should maintain strong password for your GJU account.

This manual will show you how to change or reset your password!!
Password Change for Your User Account

If you can login to your GJU account,


you can change your password using
this link.
https://portal.office.com/account/#s
ecurity

Select Security and Privacy then click


on Password

Its necessary to Setup Additional


Security Info for your GJU Account
using this tutorial (Click here)
Password Reset for Your User Account

If you can’t access your GJU account, you can reset


your password using Self-Service Password Reset
(SSPR),

This service available only if you have provided your


phone number and/or alternate email before, if not
please contact [email protected]

Link for SSPR


https://passwordreset.microsoftonline.com

Enter your full GJU email and the CAPTCHA, click


Next.
Password Reset for Your User Account

The password reset process will ask


you to provide one of the following
• Phone number
• Recovery email

Chose your verification method,

Click Next for email, Text for SMS and


Call for mobile call.

Enter your verification code and


proceed entering your new password.
GJU Password Policy

Your new password should be complex according to the GJU Password policy
below:

• Password length should be at least (i.e., Minimum) eight characters.


• Password should contain capital and small letters, symbols and numbers. Example: Ahm&d5684
• Password should not contain any of your first or last name.

After successful password change, please wait up to 30 minutes then try to login
to your MyGJU, eLibrary Databases and/or eLearning Moodle accounts.

Office 365 Products and Services can be accessed immediately using your new
password.
Thank You

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