Generating Configuration Files for Phones

Last Updated: March 26, 2007

This chapter describes how to generate configuration files for Cisco Unified IP phones that are
connected to a Cisco Unified Communications Manager Express (Cisco Unified CME) router.

Contents
• Information About Configuration Files, page 265
• How to Generate Configuration Files for Phones, page 267
• Where to Go Next, page 274
• Additional References, page 275

Information About Configuration Files

To generate configuration files for phones in Cisco Unified CME, you should understand the following
concepts:
• Configuration Files for Phones in Cisco Unified CME, page 265
• Per-Phone Configuration Files, page 266

Configuration Files for Phones in Cisco Unified CME

When a phone requests service from Cisco Unified CME, the registrar confirms the username, i.e. the
phone number for the phone. The phone accesses its configuration profile on the TFTP server, typically
the Cisco Unified CME router, and processes the information contained in the file, registers itself, and
puts the phone number on the phone console display.
Minimally, a configuration profile contains the MAC address, the type, and the number phone number
that is permitted by the registrar to handle the Register message for a particular Cisco Unified IP phone.
Any time you create or modify parameters for either an individual phone or a directory number, generate
a new phone configuration to properly propagate the parameters.

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Information About Configuration Files

By default, there is one shared XML configuration file located in system:/its/ for all Cisco Unified IP
phones that are running SCCP. For SIP phones directly connected to Cisco Unified CME, an individual
configuration profile is created for each phone and stored in system:/cme/sipphone/.
When an IP phone comes online or is rebooted, it automatically gets information about itself from the
appropriate configuration file.
The Cisco universal application loader for phone firmware files allows you to add additional phone
features across all protocols. To do this, a hunt algorithm searches for multiple configuration files. After
a phone is reset or restarted, the phone automatically selects protocol depending on which matching
configuration file is found first. To ensure that Cisco Unified IP phones download the appropriate
configuration for the desired protocol, SCCP or SIP, you must properly configure the IP phones before
connecting or rebooting the phones. The hunt algorithm searches for files in the following order:
1. CTLSEP<mac> file for a SCCP phone—For example, CTLSEP003094C25D2E.tlv
2. SEP <mac> file for a SCCP phone—For example, SEP003094C25D2E.cnf.xml
3. SIP <mac> file for a SIP phone—For example, SIP003094C25D2E.cnf or gk003069C25D2E
4. XML default file for SCCP phones—For example, SEPDefault.cnf.xmls
5. XML default file for SIP phones—For example, SIPDefault.cnf.
In Cisco Unified CME 4.0 and later for SCCP and in Cisco CME 3.4 and later for SIP, you can designate
one of the following locations in which to store configuration files:
• System (Default)—For SCCP phones, one configuration file is created, stored, and used for all
phones in the system. For SIP phones, an individual configuration profile is created for each phone.
• Flash or slot 0—When flash or slot 0 memory on the router is the storage location, you can create
additional configuration files to be applied per phone type or per individual phone, such as user or
network locales.
• TFTP—When an external TFTP server is the storage location, you can create additional
configuration files to be applied per phone type or per individual phone, which are required for
multiple user and network locales.

Per-Phone Configuration Files

If configurations files for SCCP phones are to be stored somewhere other than in the default location,
the following individual configuration files can be created for SCCP phones:
• Per phone type—Creates separate configuration files for each phone type and all phones of the same
type use the same configuration file. This method is not supported if the configuration files are to
stored in the system location.
• Per phone—Creates a separate configuration file for each phone, by MAC address. This method is
not supported if the configuration files are to be stored in the system location.
For configuration information, see the “SCCP: Defining Per-Phone Configuration Files and Alternate
Location” section on page 147.

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How to Generate Configuration Files for Phones

How to Generate Configuration Files for Phones

This section contains the following tasks:
• SCCP: Generating Configuration Files for SCCP Phones, page 267
• SCCP: Verifying Configuration Files for SCCP Phones, page 268
• SIP: Generating Configuration Profiles for SIP Phones, page 270
• SIP: Verifying Configuration Profiles for SIP Phones, page 271

SCCP: Generating Configuration Files for SCCP Phones

To generate the configuration profile files that are required by the SCCP phones in Cisco Unified CME
and write them to either system memory or to the location specified by the cnf-file location command,
follow the steps in this section.

Restrictions
• Externally stored and per-phone configuration files are not supported on the Cisco Unified IP Phone
7902G, 7910, 7910G, or 7920, or the Cisco Unified IP Conference Station 7935 and 7936.
• TFTP does not support file deletion. When configuration files are updated, they overwrite any
existing configuration files with the same name. If you change the configuration file location, files
are not deleted from the TFTP server.
• Generating configuration files on flash or slot 0 can take up to a minute, depending on the number
of files being generated.
• For smaller routers such as Cisco 2600 series routers, you must manually enter the squeeze
command to erase files after changing the configuration file location or entering any commands that
trigger the deletion of configuration files. Unless you use the squeeze command, the space used by
the moved or deleted configuration files is not usable by other files.

SUMMARY STEPS

1. enable
2. configure terminal
3. telephony-service
4. create cnf-files
5. end

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DETAILED STEPS

Command or Action Purpose

Step 1 enable Enables privileged EXEC mode.
• Enter your password if prompted.
Example:
Router> enable
Step 2 configure terminal Enters global configuration mode.

Example:
Router# configure terminal
Step 3 telephony-service Enters telephony-service configuration mode.

Example:
Router(config)# telephony-service
Step 4 create cnf-files Builds the XML configuration files required for IP phones.

Example:
Router(config-telephony)# create cnf-files
Step 5 end Returns to privileged EXEC mode.

Example:
Router(config-telephony)# end

Examples
The following example selects flash memory as the configuration file storage location and per-phone as
the type of configuration files that the system generates.
telephony-service
cnf-file location flash:
cnf-file perphone

SCCP: Verifying Configuration Files for SCCP Phones

To verify the Cisco Unified CME phone configuration, perform the following steps.

SUMMARY STEPS

1. show telephony-service all

2. show telephony-service tftp-bindings

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DETAILED STEPS

Step 1 show telephony-service all

Use this command to verify the configuration for phones, directory numbers, voice ports, and dial peers
in Cisco Unified CME.
Router# show telephony-service all

CONFIG (Version=4.0(0))
=====================
Version 4.0(0)
Cisco Unified CallManager Express
For on-line documentation please see:
www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html

ip source-address 10.0.0.1 port 2000

max-ephones 24
max-dn 24
dialplan-pattern 1 408734....
voicemail 11111
transfer-pattern 510734....
keepalive 30

ephone-dn 1
number 5001
huntstop

ephone-dn 2
number 5002
huntstop
call-forward noan 5001 timeout 8

Step 2 show telephony-service tftp-bindings

Use this command to display the current configuration files accessible to IP phones.
Router# show telephony-service tftp-bindings

tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP00036B54BB15.cnf.xml
tftp-server system:/its/germany/7960-font.xml alias German_Germany/7960-font.xml
tftp-server system:/its/germany/7960-dictionary.xml alias
German_Germany/7960-dictionary.xml
tftp-server system:/its/germany/7960-kate.xml alias German_Germany/7960-kate.xml
tftp-server system:/its/germany/SCCP-dictionary.xml alias
German_Germany/SCCP-dictionary.xml
tftp-server system:/its/germany/7960-tones.xml alias Germany/7960-tones.xml

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SIP: Generating Configuration Profiles for SIP Phones

To generate the configuration profile files that are required by the SIP phones in Cisco Unified CME and
write them to the location specified by the tftp-path (voice register global) command, follow the steps
in this section.
Any time you create or modify parameters under the voice register dn or voice register pool
configuration modes, generate a new configuration profile and properly propagate the parameters.

Caution If your Cisco Unified CME system supports SCCP and also SIP phones, do not connect your SIP phones
to the network until after you have verified the phone configuration profiles.

Prerequisites
• Cisco Unified CME 3.4 or a later version.
• The mode cme command must be enabled in Cisco Unified CME.

SUMMARY STEPS

1. enable
2. configure terminal
3. voice register global
4. file text
5. create profile
6. end

DETAILED STEPS

Command or Action Purpose

Step 1 enable Enables privileged EXEC mode.
• Enter your password if prompted.
Example:
Router> enable
Step 2 configure terminal Enters global configuration mode.

Example:
Router# configure terminal

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Command or Action Purpose

Step 3 voice register global Enters voice register global configuration mode to set
parameters for all supported SIP phones in
Cisco Unified CME.
Example:
Router(config)# voice register global
Step 4 file text (Optional) Generates ASCII text files of the configuration
profiles generated for Cisco Unified IP Phone 7905s and
7905Gs, Cisco Unified IP Phone 7912s and 7912Gs,
Example:
Router(config-register-global)# file text
Cisco ATA-186, or Cisco ATA-188.
• Default—System generates binary files to save disk
space.
Step 5 create profile Generates configuration profile files required for SIP
phones and writes the files to the location specified with
tftp-path command.
Example:
Router(config-register-global;)# create profile
Step 6 end Exits configuration mode and enters privileged EXEC
mode.
Example:
Router(config-register-global)# end

SIP: Verifying Configuration Profiles for SIP Phones

To verify the configuration profiles, perform the following steps. SIP phones to be connected to
Cisco Unified CME can register and minimally, have an assigned phone number, only if the
configuration is correct.

SUMMARY STEPS

1. show voice register tftp-bind

2. show voice register profile
3. more system

DETAILED STEPS

Step 1 show voice register tftp-bind

Use this command to display a list of configuration profiles that are accessible to SIP phones using TFTP.
The file name includes the MAC address for each SIP phone, such as SIP<mac-address>.cnf. Verify that
a configuration profile is available for each SIP phone in Cisco Unified CME.

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The following is sample output from this command:

Router(config)# show voice register tftp-bind

tftp-server SIPDefault.cnf url system:/cme/sipphone/SIPDefault.cnf

tftp-server syncinfo.xml url system:/cme/sipphone/syncinfo.xml
tftp-server SIP0009B7F7532E.cnf url system:/cme/sipphone/SIP0009B7F7532E.cnf
tftp-server SIP000ED7DF7932.cnf url system:/cme/sipphone/SIP000ED7DF7932.cnf
tftp-server SIP0012D9EDE0AA.cnf url system:/cme/sipphone/SIP0012D9EDE0AA.cnf
tftp-server gk123456789012 url system:/cme/sipphone/gk123456789012
tftp-server gk123456789012.txt url system:/cme/sipphone/gk123456789012.txt

Step 2 show voice register profile

Use this command to display the contents of the ASCII format configuration profile for a particular voice
register pool.

Note To generate ASCII text files of the configuration profiles for Cisco Unified IP Phone 7905s and 7905Gs,
Cisco Unified IP Phone 7912s and 7912Gs, Cisco ATA-186s, and Cisco ATA-188s, use the file text
command.

The following is sample output from this command displaying information in the configuration profile
for voice register pool 4.
Router# show voice register profile text 4

Pool Tag: 4
# txt
AutoLookUp:0
DirectoriesUrl:0
…
CallWaiting:1
CallForwardNumber:0
Conference:1
AttendedTransfer:1
BlindTransfer:1
…
SIPRegOn:1
UseTftp:1
UseLoginID:0
UIPassword:0
NTPIP:0.0.0.0
UID:2468
…

Step 3 more system

Use this command to display the contents of the configuration profile for a particular Cisco Unified IP
Phone 7940, Cisco Unified IP Phone 7905G, Cisco Unified IP Phone 7960, or Cisco Unified IP Phone
7960G.
The following is sample output from this command displaying information in two SIP configuration
profile files. The SIPDefault.cnf configuration profile is a shared file and SIP<MAC address>.cnf is the
SIP configuration profile for the SIP phone with the designated MAC address.
Router# more system:/cme/sipphone/SIPDefault.cnf

image_version: "P0S3-07-4-00";
proxy1_address: "10.1.18.100";
proxy2_address: "";
proxy3_address: "";
proxy4_address: "";

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proxy5_address: "";
proxy6_address: "";
proxy1_port: "5060";
proxy2_port: "";
proxy3_port: "";
proxy4_port: "";
proxy5_port: "";
proxy6_port: "";
proxy_register: "1";
time_zone: "EST";
dst_auto_adjust: "1";
dst_start_month: "April";
dst_start_day: "";
dst_start_day_of_week: "Sun";
dst_start_week_of_month: "1";
dst_start_time: "02:00";
dst_stop_month: "October";
dst_stop_day: "";
dst_stop_day_of_week: "Sun";
dst_stop_week_of_month: "8";
dst_stop_time: "02:00";
date_format: "M/D/Y";
time_format_24hr: "0";
local_cfwd_enable: "1";
directory_url: "";
messages_uri: "2000";
services_url: "";
logo_url: "";
stutter_msg_waiting: "0";
sync: "0000200155330856";
telnet_level: "1";
autocomplete: "1";
call_stats: "0";
Domain_Name: "";
dtmf_avt_payload: "101";
dtmf_db_level: "3";
dtmf_inband: "1";
dtmf_outofband: "avt";
dyn_dns_addr_1: "";
dyn_dns_addr_2: "";
dyn_tftp_addr: "";
end_media_port: "32766";
http_proxy_addr: "";
http_proxy_port: "80";
nat_address: "";
nat_enable: "0";
nat_received_processing: "0";
network_media_type: "Auto";
network_port2_type: "Hub/Switch";
outbound_proxy: "";
outbound_proxy_port: "5060";
proxy_backup: "";
proxy_backup_port: "5060";
proxy_emergency: "";
proxy_emergency_port: "5060";
remote_party_id: "0";
sip_invite_retx: "6";
sip_retx: "10";
sntp_mode: "directedbroadcast";
sntp_server: "0.0.0.0";
start_media_port: "16384";
tftp_cfg_dir: "";
timer_invite_expires: "180";
timer_register_delta: "5";

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Where to Go Next

timer_register_expires: "3600";
timer_t1: "500";
timer_t2: "4000";
tos_media: "5";
voip_control_port: "5060";

Router# more system:/cme/sipphone/SIP000CCE62BCED.cnf

image_version: "P0S3-07-4-00";
user_info: "phone";
line1_name: "1051";
line1_displayname: "";
line1_shortname: "";
line1_authname: "1051";
line1_password: "ww";
line2_name: "";
line2_displayname: "";
line2_shortname: "";
line2_authname: "";
line2_password: "";
auto_answer: "0";
speed_line1: "";
speed_label1: "";
speed_line2: "";
speed_label2: "";
speed_line3: "";
speed_label3: "";
speed_line4: "";
speed_label4: "";
speed_line5: "";
speed_label5: "";
call_hold_ringback: "0";
dnd_control: "0";
anonymous_call_block: "0";
callerid_blocking: "0";
enable_vad: "0";
semi_attended_transfer: "1";
call_waiting: "1";
cfwd_url: "";
cnf_join_enable: "1";
phone_label: "";
preferred_codec: "g711ulaw";

Where to Go Next
After you generate a configuration file for a Cisco Unified IP phone connected to the
Cisco Unified CME router, you are ready to download the file to the phone to be configured. See
“Resetting and Restarting Phones” on page 277.

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Additional References

Additional References
The following sections provide references related to Cisco Unified CME features.

Related Documents
Related Topic Document Title
Cisco Unified CME configuration • Cisco Unified CME Command Reference
• Cisco Unified CME Documentation Roadmap
Cisco IOS commands • Cisco IOS Voice Command Reference
• Cisco IOS Software Releases 12.4T Command References
Cisco IOS configuration • Cisco IOS Voice Configuration Library
• Cisco IOS Software Releases 12.4T Configuration Guides
Phone documentation for Cisco Unified CME • Quick Reference Cards
• User Guides

Technical Assistance
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resources, including documentation and tools for
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Cisco products and technologies. Access to most tools
on the Cisco Support website requires a Cisco.com user
ID and password. If you have a valid service contract
but do not have a user ID or password, you can register
on Cisco.com.

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