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SWITZ Antivirus
User Guide
 Content
Download SWITZ Antivirus .............................................................................................................................................4
Installation SWITZ Antivirus ............................................................................................................................................4
System Status..................................................................................................................................................................6
System Scanning..............................................................................................................................................................8
When SWITZ Antivirus finds a threat.............................................................................................................................10
SWITZ Antivirus Preferences..........................................................................................................................................10
Real time system protection..........................................................................................................................................12
SWITZ Antivirus protection components.......................................................................................................................13
Databases and program modules updates....................................................................................................................16
SWITZ Antivirus registration..........................................................................................................................................17
Customer support..........................................................................................................................................................19

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Dear user!

We sincerely thank you for your choice of SWITZ Antivirus - reliable integrated information security
solutions.

SWITZ Antivirus includes anti-virus

functionality (that detects and eliminates viruses,
spyware, adware and other malware, worms, Trojans,
rootkits and other threats) and the firewall that
protects your work online.

Reliability of SWITZ Antivirus makes usage of

the computer connected to Internet safer. SWITZ
Antivirus, unlike many other antivirus software does not
load the system and does not make conflicts with other
installed products.

SWITZ Antivirus – is easy to use product, with

minimal design and lots of useful functions, reliable
and efficient at the time.

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Installation SWITZ Antivirus
Proper installation of SWITZ Antivirus is provided by SWITZ Antivirus Installation Wizard. You just have to
follow the wizard.

Preparing to install

Starting the Installation Wizard

Read the license agreement and choose "I agree with the license agreement" if you agree with it, click "Next"

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 When installing SWITZ Antivirus you should pay attention to some important notes:

Before installing SWITZ Antivirus the Installation Wizard emphasizes that the presence of other already
installed antivirus software can cause conflicts in the operating system.

There are several reasons that limit a usage of multiple antivirus products on the same computer:

 Anti-virus programs request the same system files as you work. Simultaneous requests to system resources
can cause conflict or failure of system.
 Some antivirus products offer a scanning service in real time. Such scanning requires system resources. Your
computer can start working much slower.

The installation process

Installation completed successfully

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Restart the computer to successfully complete the installation

System Status

SWITZ Antivirus automatically monitors the system status in terms of security and provides summary
information in the System Status in any window of the program.

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 System Status area provides the description on the state of the system and the cause of security
vulnerabilities and provides specific actions for their removal. You should only follow the advice and guidance offered
by program by clicking Fix button.

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System Scanning

SWITZ Antivirus has three scan modes which are available in main window: Quick, Full and Custom Scan.
Each set is provided with certain parameters of the mode.

Quick Scan – express scan of the most vulnerable sectors of system. The following objects are checked:
system process, Windows system files, all files in Documents and Settings folder.
Quick Scan mode is useful in case of virus suspect after visiting suspicious site or in case when the system
works incorrectly.

If you are not using Guard function for some reasons, Quick Scan mode will be useful for regular
periodic scanning, which you can configure to start automatically.

Full Scan – total system check, thorough test of the system. The following items are scanned: system
memory, objects that run on startup, backup storage systems, mail bases, hard, removable and network drives.

We recommend you to make a full system scan at least once a week. You should adjust full scan
automatically not to forget about this important operation.

Custom Scan – scanning only files and folders that user wishes to check.
After the scan is complete you will receive a detailed report on its results: total time of scanning and detailed
information about the number of tested and infected objects.

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 If the threats are found there will appear a window with information about their names, level of threat and
location and SWITZ Antivirus will offer an optimal action to neutralize infected files. Also, you can choose a different
action if you are sure that your decision is right.
When clicking the Apply button, SWITZ Antivirus will begin neutralization of all detected threats. This
process can take several seconds to several minutes - depending on the number of detected threats. When this
process is completed, you will receive a detailed report on the work done, which will contain the name of infected
file and action, applied to it.

There are three levels of threats in SWITZ Antivirus :

FIRST LEVEL (green) - the files are found using heuristics.

SECOND LEVEL (yellow) – viruses that were found in archives, installation files, disk images, etc.
THIRD LEVEL (red) - infected files, which were found on the computer.

With SWITZ Antivirus you will not have to keep in mind the date of next scanning. You can configure to start
scanning automatically using the Scheduler, which is available from the Tools menu.

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When SWITZ Antivirus finds a threat

SWITZ Antivirus has a built-in algorithm of analysis of the identified threat and determination of the optimal
action (hide/ignore/heal/quarantine/delete), which needs to be applied. After the scan is completed, in case of
certain threats, you can view the actions, offered by the program.

In the Threats window you can view basic information about active threats (name, security level, location)
and decide on their future fate.

You can change the reaction of anti-virus module for the object, if you are unsure in actions of antivirus.
Otherwise, we recommend performing actions that the program offers.
Also you can hide active threats, if you are sure that your decision is right. In this case they will not be shown
in the list of Active threats and influence the system status. However, we strongly recommend not doing that and
better send suspicious files to our antivirus lab for the detailed study of the threat. To send suspicious files, choose
Tools -> Feedback.

In some cases, to remove an infected object you have to restart your computer. So do not worry, if
not all infected files can be deleted. But in case when even after restart of computer the problem still
exists, please seek help from customer service.

SWITZ Antivirus uses a special repository – Quarantine - to isolate dangerous files. We do not
recommend you to restore files from quarantine, if you are not sure that they are safe.

SWITZ Antivirus has an option for folders and files exceptions. If you do not want some folders or
files checked, you can put them to the list. It is possible that SWITZ Antivirus finds some malicious
files are safe, so there was added an option to Send files for analysis. There is a note: only files are
sent from the list of exceptions, folders are not sent to the laboratory HDD Labs Inc. for analysis. In
case you've sent files which are not really harmful, experts of HDD Labs Inc. will remove them from
the base.

SWITZ Antivirus Preferences

You can configure the program on your own: choose objects to scan, actions to be performed in case of
detection, configure the proxy server and more. If you are unsure about the correctness of your actions, we
recommend using the default settings.

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 Settings of SWITZ Antivirus are divided into 3 categories: general, default actions and messages.

It is strongly recommended to always keep the option “Load at the launch of OS” activated: it will help SWITZ
Antivirus to protect your system from the very first seconds of the PC launch.
When SWITZ Antivirus launches there appears a screensaver that disappears in a few seconds. If you do not
want to see it every time you turn on your computer, you should clear the check mark in front of the corresponding
field.
The following settings indicate which exactly is to be scanned: archive files, boot sectors. It is recommended
to leave a mark in front of each tag, to the maximum protection remained.
Option: "Load full set of base". This option is disabled by default. Antivirus is downloaded with a basic set of
virus databases. The basic package includes the most world spread and dangerous viruses. If the antivirus finds at
least one virus on your computer, it loads the full set of virus database (without rebooting antivirus).In complete
virus database includes basic set and all the old and less ubiquitous virus signatures. In order to antivirus always
worked with a full set of virus database you need to include this option in the settings and restart the antivirus.
SWITZ Antivirus has a built-in algorithm of heuristic analysis and therefore provides protection even against
the latest viruses and threats.
When the Message section is set, SWITZ Antivirus will notify you about the detection of infected or
suspicious files in email messages, as well as about the completion of the upgrade process.

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Real time system protection

SWITZ Antivirus has a built-in tracking in real time, entitled Guard. Guard detects viruses and other malicious
programs "at the moment", effectively blocking them even before the entry into the operating system or files, tracks
running processes and thus ensures reliable prevention of infection.
By default, the Guard is automatically activated every time you start the program. This is a very important
component of protection. We do not recommend you disable this feature. To check whether the Guard is turned on,
press the right mouse button on SWITZ Antivirus icon in the taskbar notification area or go to the Tools ->
Properties.

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SWITZ Antivirus protection components

To guarantee a multilevel protection, except Guard, SWITZ Antivirus has several important components:

 Office documents check

SWITZ Antivirus checks all types of Microsoft Office documents.

 Check the files that are downloaded to a computer with Internet

SWITZ Antivirus monitor all users download from the Internet and after the detection of malicious files blocks
them.

 Mail check

Mail filter checks all incoming and outgoing mail messages and attachments which guarantees computer safety.

 Firewall
This module is very important if there is a network or Internet in your PC.

A firewall monitors all attempts of application to access the network - both incoming and outgoing traffic;

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  Protection against external attacks.
By default Firewall allows applications only outbound connections. This allows to protect system
against malicious attempts to take control over it.

 Built-in set of rules.

Application has built-in set of rules that have all necessary rules to allow functioning of standard
system services and protocols (NetBios, DHCP, DNS etc.) With these rules network activity of
particular protocol or service could be easily enabled or disabled.

 An ability to set global settings for all applications in the system.

SWITZ Antivirus has an opportunity to set global settings for all applications. For example, if you
need to give an access to server for all applications. To do that, you can set a rule to allow access to
certain IP-addresses on port settings. And there will be no need for each application to create
separate rules for access to this server.

 WEB-filter. Blocking of dangerous sites and malicious content. SWITZ Antivirus has an ability to block
malicious content from untrusted sites in browser. In this case user is shown a message. If the site is
in a "black list", you will be able to attend it, view the images, but not be able to download programs,
archives, documents and other files that could potentially harm your computer from this site.

 Feedback

If you have suspicions about certain files, you can send them to our laboratory and participate in collecting
statistics. Thus, you can help us respond more quickly to new threats and updating existing ones.

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Databases and program modules updates
The effectiveness of antivirus product depends on how regularly virus database is updated. Regular
automatic update of databases is critically needed to keep the optimal level of protection of your computer.

Developers of SWITZ Antivirus promptly react to new threats, update the antivirus bases and bases of
malware. Typically, virus updates are issued 1-2 times a day. In case of epidemics HDD Labs Inc. team prepares
updates in accelerated mode to protect users.
For users who do not have regular access to the Internet, it is possible to use off-line updates of anti-virus.

By default, automatic database updates and program modules are enabled. If for any reason you need
to disable these settings, return to their original state as soon as possible.

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SWITZ Antivirus registration

This is how unregistered program window looks like:

To register the program, enter/copy the code, which you purchased, to the “License code” box on “License”
tab and click "Activate".

You will receive a request to confirm your registration information, and then fill in correct information and
click “Send”.

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SWITZ Antivirus will inform you about the successful registration.

This is how the window of registered program looks like.

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Customer support

If you have questions about SWITZ Antivirus , you can contact customer support service.
Users can use the following:
• E-mail - [email protected]
• E-mail - [email protected]
• Fill in the request form to customer service.

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