ApprovedbyAICTE, AffiliatedtoAnna University,

Vel Tech Road, Avadi, Chennai- 600062, Tamil Nadu, India.

231HS30A/ INTERPERSONAL SKILLS LABORATORY

NAME :
REGISTER NO :
ROLL NO :VM-
BRANCH :B.E-DEPARTMENT OF ELECTRONICS AND COMMUNICATION
ENGINEEERING
YEAR :II
SEMESTER :III

DEPARTMENT OF ELECTRONICS AND COMMUNICATION ENGINEEERING

VISION:

To emerge as a centre of academic eminence in electronics and communication Engineering related

spheres through knowledge acquisition and propagation meeting global needs and standards.

MISSION:

 To impart quality education by inculcating fundamental knowledge in Electronics and Communication

Engineering with due focus on research and industry practices.
 To propagate life long learning
 To impart the right proportion of knowledge,attitudes and ethics in students to enable them take up
positions of responsibility in the society and make significant contributions.

INTERPERSONAL SKILLS LABORATORY

 Approved by AICTE, Affiliated to Anna University,
VelTechRoad,Avadi,Chennai-600062,TamilNadu,India.

CERTIFICATE

Name: …………….……………………………..………….….…………………………..…

Year:……….Semester: ................. Branch :B.E–ELECTRONICSANDCOMMUNICATION

ENGINEERING, University Register No : College No: VM. No:

Certified that this is the bonafide record of work done by the above student in the 231HS30A/

INTERPERSONAL SKILLS LAB, during the academic year 2024 – 25.

Signature of Course In-charge Signature of Head of the Department

Submitted for the University Practical Examination held on............................... at VELTECH MULTI

TECHDr.RANGARAJANDr.SAKUNTHALAENGINEERINGCOLLEGE,#42,AVADI–VEL TECH

ROAD, AVADI, CHENNAI- 600062.

Signature of Examiners

Internal Examiner: External Examiner:

Date:

INTERPERSONAL SKILLS LABORATORY

 DEPARTMENT OF ELECTRONICS AND COMMUNICATION ENGINEEERING
PEOs:
The program educational objectives for Electronics and Communication Engineering program describe the
accomplishments that graduates are expected to attain within four years of graduation.

PEOs PROGRAMMEEDUCATIONALOBJECTIVES (PEOs)

Graduates will acquire strong foundation in basic science, mathematics and
PEO1 computing knowledge and get benefits in the professional career or higher
education and research or technological entrepreneur
Graduates will have to analyze the trends in need of electronics engineering,
PEO2 design appropriate system to provide solutions that are technically sound,
economically feasible and socially acceptable.
Graduates will have the ethical attitude, effective communication skills, and
PEO3
team work to adapt recent trends by engaging in lifelong learning

PSOs:

PSOs PROGRAMMESPECIFICOUTCOMES(PSOs)

Demonstrate and analysis of Electronic systems through analog and digital

PSO1
circuits.

Design and Develop models to progress on latest technological improvement in

PSO2 the fulfillment of electronics, communication and computing knowledge.

Identify the environmental requirements and able to provide technological

PSO3
assistance to the society by acquired technical knowledge.

POs PROGRAMOUTCOME
Engineering knowledge: Apply the knowledge of mathematics, science, engineering fundamentals,
and an engineering specialization to the solution of complex engineering problems.
PO1.
Problem analysis: Identify, formulate, review research literature, and analyze complex engineering
PO2. problems reaching substantiated conclusions using first principles of mathematics, natural sciences,
and engineering sciences.

Design / development of solutions: Design solutions for complex engineering problems and
PO3. design system components or processes that meet the specified needs with appropriate consideration
for the public health and safety, and the cultural, societal, and environmental considerations.

PO4. Conductinginvestigationsofcomplexproblems:Useresearch-basedknowledgeand
Research methods including design of experiments, analysis and interpretation of data,and
synthesis of the information to provide valid conclusions.
INTERPERSONAL SKILLS LABORATORY
 Moderntoolusage: Create, select, andapplyappropriatetechniques, resources, and modern
PO5. engineering and IT tools including prediction and modeling to complex engineering activities
with an understanding of the limitations.

The engineer and society: Apply reasoning informed by the contextual knowledge to assess
PO6. societal, health, safety, legal and cultural issues and the consequent responsibilities relevant to the
professional engineering practice.

Environmentandsustainability:Understandtheimpactoftheprofessional engineering
PO7. Solutions in societal and environmental contexts, and demonstrate the knowledge of, and need for
sustainable development.
Ethics: Apply ethical principles and commit professional ethics and responsibilities and norms
PO8. of the engineering practice.

Individual and team work: Function effectively as an individual, and as a member or leader in
PO9. diverse teams, and in multidisciplinary settings.

Communication: Communicate effectively on complex engineering activities with the engineering

community and with society at large, such as, being able to comprehend and write effective reports
PO10.
and design documentation, make effective presentations, and give and receive clear instructions.

PO11. Project management and finance: Demonstrate knowledge and understanding of the engineering
and management principles and apply these to one’s own work, as a member and leader in a team,
to manage projects and in multidisciplinary environments.
PO12. Life-long learning: Recognize the need for, and have the preparation and ability to engage in
independent and life-long learning in the broadest context of technological change.

Course Outcome Statements: After the successful completion of this course, students will be able
to:
CO1
Listen effectively to talks and conversations, and respond to them critically.

CO2 Improve ability of speaking with accurate accent and pronunciation.

Speak confidently and appropriately with the ability to synthesis information from various
CO3 sources applying the effective use of language.

Differentiate the verbal and non-verbal communication and enhance the ability of
CO4 recapitulate various lectures and academic readings.

CO5 Make effective presentations and participate in group discussions.

INTERPERSONAL SKILLS LABORATORY

 CO-PO&PSOMapping

CO-PO
PPO2 PO3 PO4 PO5 PO6 PO7 PO PO9 PO10 PO1 PO12 PSO PSO PS
Mapping
O 8 1 1 2 O3
1
CO1 -- - - - - - 1 3 3 - 1 - - -
CO2 1 3 3 - 1 - - -
CO3 -- - - - - - 1 3 3 - 1 - - -
CO4 - - - - - - - 1 3 3 - 1 - - -
CO5 -- - - - - - 1 3 3 - 1 - - -
COAVG -- - - - - - 1 3 3 - 1 - - -

1–Low 2–Medium 3–High

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 INDEX

S.NO EXERCISES PAGE NO. SIGNATURE

1 ROLE PLAY ACTIVITIES

2
SELF INTRODUCTION

3 PRESENTATION SKILLS

INTERVIEW SKILLS
4

5 GROUP DISCUSSION

INTERPERSONAL SKILLS LABORATORY

 Ex.No:1 ROLE PLAY ACTIVITIES
Date:

Role play is essentially pretending to be someone or something else. It involves taking on a character
or role and acting out a scenario, either alone or with others.

Types of Role play

There are many different forms of role play:

 Imaginative Play: Children often engage in this type of role play, pretending to be superheroes,
animals, or other characters.
 Training and Education: Role play can be used to teach social skills, conflict resolution, or job-
related skills.
 Therapy: Therapists may use role play to help clients explore their feelings and behaviors.
 Entertainment: Role play is a popular form of entertainment, including tabletop games, video
games, and online communities.

Key Elements of Role play

 Character: The person or thing you pretend to be.
 Setting: The environment where the role play takes place.
 Plot: The story or events that unfold.

 Interaction: Communication and actions between characters

Understanding Role play

It is a dynamic process where individuals assume specific roles, often different from their own, to
simulate real-life situations or imaginary scenarios. It involves a combination of acting, improvisation, and
imagination.

Historical and Cultural Context

 Origins: The roots of role play can be traced back to ancient Greek theater and storytelling
traditions.
 Evolution: Role play has evolved significantly over time, from theatrical performances to
educational tools, therapeutic techniques, and entertainment formats.
 Cultural Significance: Role play varies across cultures and societies, reflecting different values,
norms, and social structures.

Psychological and Social Foundations

 Identity and Self-Concept: It allows individuals to explore different identities, challenging their
self-perception and understanding of others.
 Empathy and Perspective-Taking: By stepping into another person's shoes, roleplay enhances
empathy and the ability to understand diverse viewpoints.

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  Social Interaction and Communication: It provides a safe space to practice social skills,
communication, and conflict resolution.
 Creativity and Imagination: Roleplay stimulates creativity, imagination, and problem-solving
abilities.

Types of Role play

 Educational Roleplay: Used to teach various subjects, develop critical thinking, and enhance
problem-solving skills.
 Therapeutic Roleplay: Employed in psychotherapy to address emotional issues, build self-esteem,
and improve social skills
 Dramatic Roleplay: Involves acting out scripted scenarios, often found in theater, film, and
television.
 Interactive Roleplay: Characterized by player agency and decision-making, common in tabletop
games, video games, and online communities.
 Live-Action Role-Playing (LARP): Immersive experiences where participants physically embody
their characters.

Benefits of Roleplay

 Enhanced Learning: Roleplay facilitates deeper understanding of concepts and improves

knowledge retention.
 Improved Social Skills: It helps develop communication, cooperation, and conflict resolution skills.

 Increased Empathy: Roleplay fosters empathy and perspective-taking abilities.

 Boosted Creativity and Imagination: It encourages creative thinking and problem-solving.
 Stress Reduction and Relaxation: Roleplay can be a therapeutic outlet for stress relief.

Challenges and Considerations

 Reality Distortion: Participants may become overly invested in their roles, blurring the lines
between reality and fiction.
 Ethical Concerns: Roleplay can involve sensitive topics that require careful handling.
 Power Dynamics: Imbalances in power between participants can create challenges.
 Safety: Physical safety is a concern in live-action role-playing.

Roleplay in Different Contexts

 Education: Roleplay can be used to teach a wide range of subjects, from history and science to
language arts and social studies.
 Therapy: Roleplay is a valuable tool in psychotherapy to address various mental health issues.
 Entertainment: Roleplay is a popular form of entertainment, including tabletop games, video
games, and live-action role-playing.
 Business and Training: Roleplay is used in training programs to develop leadership, sales, and
customer service skills.

INTERPERSONAL SKILLS LABORATORY

Future Directions

 Technology Integration: The integration of technology, such as virtual and augmented reality, will
expand the possibilities of roleplay.
 Hybrid Formats: Combining different roleplay formats can create unique and engaging
experiences.
 Research and Evaluation: Further research is needed to explore the effectiveness of roleplay in
different contexts.

EXERCISE:

Choose anyone of the situations and prepare the dialogue between the characters

a) You are calling to respond to a customer inquiry about a product/service.

b) You are calling to conduct a market research survey.

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INTERPERSONAL SKILLS LABORATORY
Ex.No:2 SELF INTRODUCTION
Date:

SELF- INTRODUCTION:

A self-introduction is a short speech about yourself that you give when you meet new people or start a
job. It gives basic details about who you are and your background.The goal of a self-introduction is to provide
a quick overview of your personality, interests, skills, education and experience. It allows others to get to
know you in a friendly, professional way. A good self-introduction should last 1-2 minutes. It should sound
natural, not memorized. The information should be clear, positive and relevant to the situation.
The key parts of a self-introduction include:
 Your name
 Where you are from
 Your job/role or area of study
 Work experience or education/training
 Personal interests or hobbies
 Any other relevant details about yourself

How to Self Introduction in English?

There are many good ways to start a self-introduction speech in English. Here are some examples:
 "Hello everyone, my name is Julia. It's nice to meet you all."
 "Hi there! I'm Alex Johnson from Seattle."
 "Good morning. I'm Sarah Lim and I'm thrilled to be joining the team."
 "Greetings. I'm Sanjay Gupta and I recently moved here from Delhi."
You can also take a look at some tips to introduce yourself well!
Smiling and making eye contact with the audience is important. Speak slowly and loudly enough to be heard
by all.
Some other tips for starting well:
 Have a confident, upright posture.
 Take a deep breath before you start to ease nerves.
 Keep your introduction short - around 30 seconds.
 Sound energetic and friendly.
 Avoid memorizing lines or sounding artificial.
The opening sets the tone for your whole introduction. A warm, genuine start will make you feel more relaxed
and engage your listeners right away.

Tips for Introducing Yourself in English

When introducing yourself in English, it's important to strike the right balance between clarity,
confidence, and authenticity. Here are some essential tips to help you make a great impression.

INTERPERSONAL SKILLS LABORATORY

1. Keep It Relevant

Focus your introduction on details the interviewers would find most relevant. Tailor it based on the role and
company. For example, for a teaching job highlight your education, experience with students and teaching
skills. For a sales job, feature your sales achievements, customer service skills and product knowledge.

2. Structure Your Content

Organize your content in a clear, logical structure:

 Name and where from
 Education/degree and school
 Work experience and achievements
 Skills and strengths
 Interest or hobby
 Why interested in the job/company
This flow makes your background easy to follow. Adjust details based on relevance.

3. Emphasize Skills

Carefully choose which of your skills, strengths and achievements to highlight based on the target job.
For example, creative skills for design roles, analytical abilities for accounting, collaboration for team-
oriented jobs, and so on. Give specific examples of using those skills successfully.

5. Keep Within 2 Minutes

Interview introductions should be kept short - ideally 1-2 minutes max.

Provide a concise overview of your most relevant credentials. Elaborating can come later during the actual
interview.
6. Practice Aloud
Practice introducing yourself out loud several times before the interview. Get feedback from friends.
This boosts your delivery and reduces nervousness. Practice until the flow sounds natural.

7. Show Enthusiasm

Sounding genuinely excited about the company and job opportunity creates a very positive impression.
For example, "I'm truly excited about the chance to join ABC Company's innovative marketing team."

8. Listen to Cues

If the interviewers jump in with questions part way through your introduction, take the cue to wrap up
quickly. Don't keep talking extensively.
Aim to give concise responses from that point to best answer their questions.

9. Close on a Positive Note

End your introduction by expressing enthusiasm for the job interview and your interest in the position.
For example, "I'm looking forward to discussing how I can contribute to this role." This finishes well.

INTERPERSONAL SKILLS LABORATORY

Following these tips will make your self-introduction highly effective and help get the interview off to a great
start!

What Your Self Introduction for Interview Requires To Cover

Your interview self-introduction should touch on these key elements:

1. Full Name and Where From

Start by clearly stating your full name and where you are originally from or currently living.
For example, "My name is Nitin Reddy and I'm from Hyderabad."

2. Education and Qualifications

Briefly summarize your academic background and credentials relevant to the job.
For example, "I hold a Bachelor's degree in Commerce from DU College of Business. I'm also a qualified
Chartered Accountant."

3. Work Experience

Highlight work roles and companies you've been part of that relate most to the position. Focus on
achievements.
For example, "I have over 5 years experience in corporate banking. At XYZ Bank I streamlined loan approval
processes which increased customer acquisitions by 15%."

4. Skills and Strengths

Mention 2-3 top skills you possess that match the job requirements and would make you excel in the role.
For example for sales roles: "My key strengths are developing rapport with customers and crafting persuasive
presentations."

5. Interest/Hobby

Sharing one soft skill/personal interest creates a well-rounded picture of yourself.

For example, "In my spare time, I enjoy playing cricket and volunteering at animal shelters."

6. Motivation/Interest

Close your self-introduction by expressing genuine excitement about the company and role.
For example, "I'm greatly looking forward to being part of this dynamic team and supporting the company's
rapid growth."

Self-Introduction

1. Greeting:
- Start with a friendly greeting.
- Example: "Hi everyone," or "Hello, my name is..."
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 2. Name:
- Clearly state your full name.
- Example: "My name is [Your Full Name]."

3. Background:
- Briefly describe where you’re from or where you currently live.
- Example: "I’m originally from [City/Country] and currently live in [Current City]."

4. Education and Professional Background:

- Summarize your educational background and current or recent job position.
- Example: "I graduated from [University/College] with a degree in [Your Degree]. Currently, I
work as a [Your Job Title] at [Company/Organization]."

5. Personal Interests or Hobbies:

- Share a few personal interests or hobbies to give a sense of your personality.
- Example: "In my free time, I enjoy [Hobby 1], [Hobby 2], and [Hobby 3]."

6. Achievements or Goals:
- Mention any relevant achievements or future goals that relate to the context of your introduction.
- Example: "I’m particularly proud of [Achievement] and am currently working towards [Goal]."

7. Purpose of Introduction:
- Explain the reason for your introduction, especially if it's in a professional or specific context.
- Example: "I’m here today to [Purpose, e.g., discuss a project, join this team, learn more about...]."

8. Closing:
- End with a polite closing or invitation for questions.
- Example: "Thank you for listening, and I’m looking forward to connecting with you all."

Example of Self-Introduction

"Hello, my name is Sarah Johnson. I’m originally from Denver, Colorado, and I currently live in San
Francisco. I graduated from Stanford University with a degree in Computer Science, and I work as a software
engineer at Tech Innovations Inc. In my free time, I love hiking, reading science fiction novels, and
experimenting with new recipes. I’m particularly proud of a recent project I led that won an industry award,
and I’m currently focused on developing new AI technologies. I’m excited to be here today to discuss
potential collaborations and learn more about your work. Thank you for your time, and I look forward to
getting to know everyone."

EXERCISE:

Write a brief professional summary (e.g., elevator pitch) highlighting your experience, skills, and
achievements.

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INTERPERSONAL SKILLS LABORATORY
INTERPERSONAL SKILLS LABORATORY
 Ex.No:3 PRESENTATION SKILLS
Date:

What are presentation skills?

Presentation skills are the abilities and qualities necessary for creating and delivering a compelling
presentation that effectively communicates information and ideas. They encompass what you say, how you
structure it, and the materials you include to support what you say, such as slides, videos, or images.You'll
make presentations at various times in your life. Examples include:

 Making speeches at a wedding, conference, or another event

 Making a toast at a dinner or event
 Explaining projects to a team
 Delivering results and findings to management teams
 Teaching people specific methods or information
 Proposing a vote at community group meetings
 Pitching a new idea or business to potential partners or investors

Why are presentation skills important?

Delivering effective presentations is critical in your professional and personal life. You’ll need to hone
your presentation skills in various areas, such as when giving a speech, convincing your partner to make a
substantial purchase, and talking to friends and family about an important situation. No matter if you’re using
them in a personal or professional setting, these are the skills that make it easier and more effective to convey
your ideas, convince or persuade others, and experience success. A few of the benefits that often accompany
improving your presentation skills include:

 Enriched written and verbal communication skills

 Enhanced confidence and self-image
 Boosted critical thinking and problem-solving capabilities
 Better motivational techniques
 Increased leadership skills
 Expanded time management, negotiation, and creativity

The better you’re presenting techniques, the more engaging your presentations will be. You could also have
greater opportunities to make positive impacts in business and other areas of your life.

Effective presentation skills

Imagine yourself in the audience at a TED Talk or sitting with your coworkers at a big meeting held by your
employer. What would you be looking for in how they deliver their message? What would make you feel
engaged?

INTERPERSONAL SKILLS LABORATORY

These are a few questions to ask yourself as you review this list of some of the most effective presentation skills.

Verbal communication
How you use language and deliver messages play essential roles in how your audience will receive your
presentation. Speak clearly and confidently, projecting your voice enough to ensure everyone can hear. Think
before you speak, pausing when necessary and tailoring the way you talk to resonate with your particular audience.

Body language

Body language combines various critical elements, including posture, gestures, eye contact, expressions,
and position in front of the audience. Body language is one of the elements that can instantly transform a
presentation that would otherwise be dull into one that's dynamic and interesting.

Voice projection

The ability to project your voice improves your presentation by allowing your audience to hear what
you're saying. It also increases your confidence to help settle any lingering nerves while also making your
message more engaging. To project your voice, stand comfortably with your shoulders back. Take deep breaths
to power your speaking voice and ensure you enunciate every syllable you speak.

Posture

How you present yourself plays a role in your body language and ability to project your voice. It also
sets the tone for the presentation. Avoid slouching or looking overly tense. Instead, remain open, upright, and
adaptable while taking the formality of the occasion into account.

Storytelling

Incorporating storytelling into a presentation is an effective strategy used by many powerful public
speakers. It has the power to bring your subject to life and pique the audience’s curiosity. Don’t be afraid to tell
a personal story, slowly building up suspense or adding a dramatic moment. And, of course, be sure to end with
a positive takeaway to drive your point home.

Active listening

Active listening is a valuable skill all on its own. When you understand and thoughtfully respond to what
you hear—whether it's in a conversation or during a presentation—you’ll likely deepen your personal
relationships and actively engage audiences during a presentation. As part of your presentation skill set, it helps
catch and maintain the audience’s attention, helping them remain focused while minimizing passive response,
ensuring the message is delivered correctly, and encouraging a call to action.

Stage presence

During a presentation, projecting confidence can help keep your audience engaged. Stage presence can
help you connect with your audience and encourage them to want to watch you. To improve your presence, try
amping up your normal demeanor by infusing it with a bit of enthusiasm. Project confidence and keep your
information interesting. Watch your audience as you’re presenting. If you’re holding their attention, it likely
means you’re connecting well with them.

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Self-awareness

Monitoring your own emotions and reactions will allow you to react well in various situations. It helps
you remain personable throughout your presentation and handle feedback well. Self-awareness can help soothe
nervousness during presentations, allowing you to perform more effectively.

Writing skills

Writing is a form of presentation. Sharp writing skills can help you master your presentation’s outline to
ensure you stay on message and remain clear about your objectives from the beginning until the end. It’s also
helpful to have strong writing abilities for creating compelling slides and other visual aids.

Understanding an audience

When you understand your audience's needs and interests, you can design your presentation around
them. In turn, you'll deliver maximum value to them and enhance your ability to make your message easy to
understand.

Improving presentation skills

There’s an art to public speaking. Just like any other type of art, this is one that requires practice.
Improving your presentation skills will help reduce miscommunications, enhance your time management
capabilities, and boost your leadership skills. Here are some ways you can improve these skills:

Work on self-confidence.

When you’re confident, you naturally speak more clearly and with more authority. Taking the time to
prepare your presentation with a strong opening and compelling visual aids can help you feel more confident.
Other ways to improve your self-confidence include practicing positive self-talk, surrounding yourself with
positive people, and avoiding comparing yourself (or your presentation) to others.

Develop strategies for overcoming fear.

Many people are nervous or fearful before giving a presentation. A bad memory of a past performance or
insufficient self-confidence can contribute to fear and anxiety. Having a few go-to strategies like deep breathing,
practicing your presentation, and grounding can help you transform that fear into extra energy to put into your
stage presence.

Learn grounding techniques.

Grounding is any type of technique that helps you steer your focus away from distressing thoughts and
keeps you connected with your present self. To ground yourself, stand with your feet shoulder-width apart and

imagine you’re a large, mature tree with roots extending deep into the earth—like the tree, you can become
unshakable.

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Learn how to use presentation tools.

Visual aids and other technical support can transform an otherwise good presentation into a wow-worthy one. A
few popular presentation tools include:
 Canva: Provides easy-to-design templates you can customize
 Powtoon: Animation software that makes video creation fast and easy
 PowerPoint: Microsoft's iconic program popular for dynamic marketing and sales presentations

Practice breathing techniques.

Breathing techniques can help quell anxiety, making it easier to shake off pre-presentation jitters and
nerves. It also helps relax your muscles and get more oxygen to your brain. For some pre-presentation
calmness, you can take deep breaths, slowly inhaling through your nose and exhaling through your mouth. While
presenting, breathe in through your mouth with the back of your tongue relaxed so your audience doesn't hear a gasping
sound. Speak on your exhalation, maintaining a smooth voice.

Gain experience.

The more you practice, the better you’ll become. The more you doanything, the more comfortable you’ll
feel engaging in that activity. Presentations are no different. Repeatedly practicing your own presentation also
offers the opportunity to get feedback from other people and tweak your style and content as needed.

Tips to help you ace your presentation

Your presentation isn’t about you; it’s about the material you’re presenting. Sometimes, reminding
yourself of this ahead of taking center stage can help take you out of your head, allowing you to connect
effectively with your audience. The following are some of the many actions you can take on the day of your
presentation.

Arrive early.

Since you may have a bit of presentation-related anxiety, it’s important to avoid adding travel stress.
Give yourself an abundance of time to arrive at your destination, and take into account heavy traffic and other
unforeseen events. By arriving early, you also give yourself time to meet with any on-site technicians, test your
equipment, and connect with people ahead of the presentation.

Become familiar with the layout of the room.

Arriving early also gives you time to assess the room and figure out where you want to stand.
Experiment with the acoustics to determine how loudly you need to project your voice, and test your equipment
to make sure everything connects and appears properly with the available setup. This is an excellent opportunity
to work out any last-minute concerns and move around to familiarize yourself with the setting for improved
stage presence.

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Listen to presenters ahead of you.

When you watch others present, you'll get a feel for the room's acoustics and lighting. You can also
listen for any data that’s relevant to your presentation and revisit it during your presentation—this can make the
presentation more interactive and engaging.

Use note cards.

Writing yourself a script could provide you with more comfort. To prevent sounding too robotic or
disengaged, only include talking points in your note cards in case you get off track. Using note cards can help
keep your presentation organized while sounding more authentic to your audience.

EXERCISE:
Prepare a Non-Technical topic for the presentation

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INTERPERSONAL SKILLS LABORATORY
INTERPERSONAL SKILLS LABORATORY
Ex.No:4 INTERVIEW SKILLS
Date:

Interviewing Skills

A job interview is a great place to showcase your personality, highlight your strengths and leave a
positive impression on your potential employer. Having certain interviewing skills like a positive attitude,
honesty, communication and active listening can influence the hiring decision in your favour. This means it is
important to work on some of the key interview skills to get hired for your desired job role. In this article, we
define interview skills and their importance, explore 10 examples of these skills and learn about the top
interview techniques.

What are interviewing skills?

Interviewing skills are your ability to interact with the employer or interviewer and show them why
you are the best-fit candidate for the job role. Your interview skills give an interviewer insight into how you
will communicate in the workplace and solve problems. It also shows if you can actively listen and be honest
in your work. All these factors tell your potential employers how well you will fit in their work environment.
During your interview, the employer may pay attention to your answers and the non-verbal cues you use
while answering questions. For example, if you tap your foot while talking, it may show that you are nervous.
So, this skill set helps you highlight the best features that can differentiate you from other candidates with
similar qualification and work experience.

Interviewing skills are important:

Interview skills are important because they give your potential employer confidence that you can
perform the job duties and accomplish your daily goals. Additionally, the skills you showcase during your
interview help an employer determine and validate if your qualifications, experience and personality meet
their requirements. For example, an employer may prefer interview skills like excellent verbal communication
and confidence when hiring for a customer service representative role, as the job role requires a candidate to
communicate confidently with their customers.

The most important skill for an interview:

The most important skill for an interview is verbal communication because it helps you convey
valuable information about your education, abilities and experience to a potential employer. Excellent verbal
communication skills can help you deliver a well-thought-out answer that can increase your chances of getting
hired.

Examples of interview skills

An interview provides you with an opportunity to show the interviewer the soft skills you have that
will make you a valuable asset to their company. Here are a few examples of skills you can use during an
interview.

Research capabilities

Good research capabilities help you perform well in an interview. For instance, you can read and
analyze the job description and customize your resume based on that research. You should also do your
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research on the company you are interviewing for. That way, when the interviewer asks you questions like
"Why do you want to work for this company?", you will be able to provide an informed answer that shows the
employer you are the best-fit candidate for their organisation and its culture. As part of your research, you can
visit the company website, read the latest news about the company and talk to some of their employees.

Interview questions preparation

Some basic interview questions are fundamental to almost every job role. It is always a good idea to
practise such questions before facing your potential employers. Preparing beforehand for questions like "Tell
me about yourself", "Why should we hire you?", "What are your greatest weaknesses?" or "Do you have any
questions?" is an important interview skill, as it shows your attitude and seriousness about the job role. If you
are applying for a technical role, make a list of commonly asked technical questions for that job role and
practise them.The more you practise, the better answers you can provide during the interview.

Verbal communication

During an interview, employers may pay close attention to your tone and pitch. They want to see if
you can communicate your ideas clearly and cohesively. Talking too fast can make you look anxious. It also
prevents you from conveying your message clearly. The ability to speak calmly to make sure that others can
understand you is a skill that you can develop through practice.

Non-verbal communication

From the moment you walk into the interview room, employers will pay close attention to the non-
verbal cues you portray. Non-verbal communication includes body language, posture, gestures, facial
expression and eye contact. For example, if you sit with crossed legs or arms during the interview, it shows
that you are nervous and anxious. Being able to maintain eye contact and have a smile on your face is
important in order to succeed in an interview.

Time management

Time-management skills are important because they show that you can plan, prepare and organize
your time. You should reach the interview venue at least 10 to 15 minutes ahead of time and keep track of the
time you spend answering each question. Also, before coming for the interview, plan your mode and route of
travel to be punctual. It is always good to keep some buffer time in case you encounter heavy traffic or a flat
type.

Confidence

Self-confidence is the ability to stay confident in your skills and abilities. This is an essential skill
because it shows that you have trust in yourself. To showcase a confident attitude during the interview,
control your fidgeting, greet the employer with a handshake, talk slowly and maintain eye contact. Also, when
you answer the interview questions confidently during an interview, it helps make the interviewer feel more
confident about your skills, experience and knowledge.

Active listening

Active listening is as important as answering the job interview questions. If you listen properly to the
employer's question, you will be able to understand what exactly they are looking for and craft your answers
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accordingly. It also shows that you are engaged and serious about the job role. For example, when an

employer asks you, "Do you have any questions?" instead of asking generic questions, ask questions based on
your conversation with the employer. This can increase your chances of getting hired.

Positive attitude

Having a positive attitude during an interview can influence the hiring decision in your favour. For
example, when asked about why you left your previous job, saying negative things about your previous
employers is not a good way to answer such questions. So, focus on giving optimistic reasons for leaving a
previous job. You can also show your positive attitude using active verbs and positive connotations to present
your qualifications favourably to the employers.

Politeness

Being polite is another critical interview skill. Apart from the employer, you are likely to meet several
company employees during the interview process. For example, you may interact with the receptionist, so
greet and talk to them politely. Also, if a human resources professional escorts you to the interview room,
remember to thank them. It is imperative to be friendly and polite to everyone, as it shows how well you can
fit in the organisation and work with others.

Honesty

One skill that makes you a desirable candidate for a job role is honesty. To show your honesty during
the interview process, make sure that all the information you provide about yourself is correct. As most
employers perform a background check on their new hires, there is no point in exaggerating about your
experience, skills and qualifications.For example, if you have mentioned in your resume that you are fluent in
Spanish, be ready to demonstrate your skills in the interview. It is always advisable to write nothing but the
truth on your resume. Being honest can help you gain the trust of the employer. Here are the top five
interview techniques you can use to improve your chances of getting hired:
 Make a good first impression.
 Dress appropriately.
 Improve your interview skills.
 Use the STAR technique to answer questions.
 Express gratitude after the interview.

EXERCISE:

Conversation between interviewer and interviewee example:

Candidate:

Interviewer:
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Candidate:

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Interviewer:

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Ex.No:5 GROUP DISCUSSION
Date:

A group discussion tests the teamwork and communication skills of candidates. A group discussion
involves a discussion on a given topic with other candidates, usually with similar experience and educational
qualifications. Performing well in a group discussion helps you to get noticed and practicing for one improves
your public speaking skills. In this article, we will review what a group discussion is, its importance in the
selection process, the skills evaluated during a group discussion and how to perform well in this round. In a
group discussion, the panellists evaluate the following skills to check the performance of a candidate:

Subject knowledge

The first thing that employers test is your expertise in the role's subject area. For example, if you apply for a
sales position, the employers expect you to have in-depth knowledge of their products and sales process.

Creativity/Originality

Some jobs require innovative ideas and out-of-the-box solutions. In such cases, the panellists may employ
group activities to check your creativity and originality of ideas in a group.

Voice

Communication skills include tone, volume and pitch control and your style of delivery. This skill is essential
in customer-facing roles and in regular interaction with your peers and seniors. Employers check for an
assertive approach, authoritative voice, clarity in speech and audible tone in a typical group discussion.

Body language

In a workplace, your body language speaks volumes about your actions and temperament. So, during a group
discussion, panellists judge your hand gestures and head movements along with the expressions on your face.
They also give high ratings for a professional outlook and a confident, straight posture.

Fluency

Fluency in speech is a critical skill for sales jobs or customer service roles. Speaking with effective pauses
without stuttering or stammering can captivate an audience and make them listen carefully. That is why many
employers test this ability simultaneously while checking your speech.

Initiative

Taking initiative is a mark of excellent leadership skills. In the beginning, panel members see if you try
to start the conversation and establish its flow. If you are unable to do that, they also check if you wait for the
right moment and take that chance to introduce your idea in a better way.

Leadership

The panellists usually see if you start with your own viewpoint or ask others for their opinions. Helping others
understand the subject matter and considering their perspectives proves your leadership acumen. Panellists
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also give bonus points if you can capitalise on other's viewpoints, adjust the conversation's flow and direct it
towards actionable decisions.

Active listening

Active listening is an important skill for managerial positions or customer service roles. In a typical group, all
members try to stress their points to get some limelight. So, employers usually observe those who listen to
their peers without interruption. Letting them speak by giving a response and mentioning their views when
you conclude the discussion shows them that you are an active listener.

Tips To Be Successful In A Group Discussion

Here are a few tips you can follow to be successful in group discussion rounds:

Prepare for different topics

Apart from your own academic qualifications, you should also possess general knowledge. Try to keep
track of some common trending topics. Check on current national and international events by reading
newspapers regularly. You can also try checking social media, discussing your area of expertise with friends
and referring to journals and articles from the library. Make sure you research published papers thoroughly
and validate the findings.

Practice public speaking

Check for live or recorded group discussions online and observe how influential people conduct themselves.
If you have enrolled in any career classes, try to take part in mock group discussions actively. This will allow
you to improve your confidence. Try to rehearse your appearance, speech and presentation in front of the
mirror. It works great because you can be a more sincere critic of yourself than someone else.

Work on your body language

Be comfortable and pleasant in your demeanour. Avoid artificial gestures or quirky movements, unnecessary
hand expressions and pointing fingers. Moving hands to stress your point, waving your arms in the air,
scrubbing your nose or looking at the ceiling to disagree show odd manners. When you are talking with
someone, try to look straight into the listener's eyes to convey your thoughts more effectively.

Be a good listener

If another candidate is speaking, listen carefully and ask questions to ease the topic's flow. If you need to
contradict someone's viewpoint, ask politely. For example, "Your point is valid, but I wish to add some of my
own observations." If you listen to their speech carefully, you can strike out their points and stress your
opinion more effectively. Remember that other candidates also come prepared and try to lead the group.

Intervene without leaving a bad impression

If you want to interrupt someone, you should have a specific purpose. Wait for the proper time, be polite and
speak in a formal tone. You can say, "Thank you for allowing me to speak," and stress your opinion with "Let
me add my points," "Your point is valid but ..." or "We can also see this from another angle" sentences. Try to
avoid openly disagreeing with other candidates.

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Complement the agreeable points

You can support points with merit using sentences such as, "Yes, I also think we can approach this problem
differently." Such actions will leave a positive impact on your quality as a team member. This approach is
helpful because panel member.

Face crucial moments

Sometimes, you may have to take a back foot when someone with a valid objection supersedes you. Or, a
candidate may interrupt and try to talk over you. You should address that person calmly, ask them to cease the
interruption and carry on speaking. The group supervisor will notice your calmness and maturity.

Practice summarization and conclusion

At the end of a group discussion, you may have to provide some conclusion. Try to summarize the points and
provide a valid outcome or a judgment for the best results.

Group discussions are of the following types:

Factual group discussions: These group discussions are about practical things and judge how a candidate
processes information and analyses day-to-day topics or socio-economic issues.

Opinion-based group discussions: These group discussions test how candidates put forward their opinions
and views. These group discussions are less about facts and more about opinions.

Case study-based group discussions: These group discussions simulate real-life situations. The panellists
give the group the details of a hypothetical situation and then the group has to resolve the situation together.

Abstract group discussions: These group discussions are about intangible topics. In these, the interviewers
observe if a candidate can handle the given topic with lateral thinking and creativity.

Importance of Group Discussion

Group discussions are important because they help the evaluator:

 To judge whether the candidate is fit for the job

 To test whether the candidate is a good team player
 To assess the candidate's communication skills
 To check whether the candidate is comfortable speaking spontaneously on any subject
 To gauge the candidate's diction and pronunciation
 To evaluate the body language and posture along with general composition and maturity

EXERCISE:

Social Media: Boon or Bane?

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