EMA Manager User Manual
EMA Manager User Manual
EMA Manager(V1.0.4)
Introduction
EMA Manager is a one-stop application specially made for APsystems registered professional
solar installers. The content of the EMA Manager is the APP version of features available in
installer account via the web portal.
The EMA Manager APP will allow installers, to register end-users, new PV systems, to
monitor performance and ensure easy access to all key data without having to log into their
laptop.
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EMA Manager(V1.0.4)
1. Install and Login EMA Manager
1.1. Install
iOS:
Go to App Store
Search “EMA Manager”
Download and install
Android:
Method 1
Go to Google Play Store
Search “EMA Manager”
Download and install
Method 2
Open https://apsystems.com
Select your region
Click the tab menu “Apps” below “Products”
Download and install
Method3
Open https://www.apsystemsema.com
Scan the QR code for Android or IOS
Download and install
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EMA Manager(V1.0.4)
1. Install and Login EMA Manager
1.2. Login
Enter your “Username” and “Password”.
Use installer account Username and Password. The Password is case sensitive.
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2. Home (Installer Level)
On the home page, data are shown per year, but you have also access to prior day performance
(yesterday)
Installers with a network of sub-installers can also access to the details of their sub-
installers. But they are not permitted to view the operations and productions directly
belonging to their sub-installers for the data security and privacy.
By pressing “more” for each category, there is more granular data available:
- Per quarter
- Per system size
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2. Home (Installer Level)
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2. Home (Installer Level)
The “more” information shown above are also available via menu below “Report” in
[Workspace].
- Operation: View more granular data of user and device.
- Production: View more granular data of production.
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2. Home (Installer Level)
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3. User (Installer Level)
You can view the detailed production of a single user the same as it shown in EMA APP to the
users.
1. Once logged-in, Select the tab menu [User] at the bottom of the page.
A list of your sub-installers can also be displayed if you are a Master installer.
User List
Click the icon at the right side of the search field, the multiple choice of selections is displayed.
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3. User (Installer Level)
Display
You can select the fields you want to display in the user list.
Filter
You can also filter the user system with system running status and system type.
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Green: The system is functioning normally
Yellow: Some micro-inverters communications has been interrupted since beginning of day or
the micros have not been properly registered (wrong UID, typo in the UID)
Red: ECU has been disconnected from the internet (power outage, change of router, change
of wifi password, wear and tear of the Ethernet cable, loose wifi antenna)
Grey: The system has never reported data (ECU might be connected to the internet, but the
micros have not been synchronized in the ECU during commissioning)
Share ECU User: Multiple customers’ PV system can be monitored via a single ECU using ECU
Share mode. We call these user “Share ECU User”.
ECU-C (Meter Activated): The system is using an ECU-C, with metering functions activated and
CTs (current transformers) in place.
Sort
You can select one field to sort the list.
Reset
Click it to reset the query conditions into default settings.
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3. User (Installer Level)
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3. User (Installer Level)
3.2 Module (End User Level)
In this view, you can view each panel’s power in the whole day or daily energy in 30 days.
By using the sliding bar, the data will be automatically shown as per time of day
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3.3 Data (End User Level)
In this page, you can view the detailed data on ECU level and inverter level:
- Per day
- Per month
- Per year
If the system is using an ECU-C, with metering functions activated and CTs (current
transformers) in place, you can also visualize PV production, house-hold consumption
and grid import/export data on meter level.
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3. User (Installer Level)
3.4 Workspace (End User Level)
In this view, the name of the end-user is visible on the top left hand-side of the header.
In this View, you can manage the chosen user’s registration information, change the user’s
security information, replace the devices and configure the system remotely.
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3. User (Installer Level)
Account Details
- Personal information: Edit the end user’s personal information.
- ECU: Add/Edit/Delete ECUs.
- Inverter: Add/Edit/Delete inverters.
- Group View: Add/Edit/Delete group views.
- Upload picture: Upload/Delete pictures.
Account Security
- Reset password: Send the reset password email to the end-user.
The end-user will receive a link at his registered email address. By pressing this link, he will
be able to reset his password.
- Reset username: Apply a new username.
The end-user will be informed of the new username by an email after the new username
is agreed.
Replace Device
- ECU-replace: Replace the ECU device.
- Inverter-replace: Replace the inverter device.
Remote Control
- ECU-remote: Manage Inverter UIDs in ECU, Set Grid Profile to ECU
Works only if the ECU is connected to the internet.
Click “Delete” at the upper right corner of the page to delete this user.
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4. Workspace (Installer Level)
In this View, you can manage the user’s registration information and installer’s registration
information, configure the system remotely and get granular data of multiple reports.
1. Once logged-in, Select the tab menu [Workspace] at the bottom of the page.
User Management
- Add User: Add a new user installation.
- Add Share User: Add a new share ECU user installation.
- Incomplete User: Resume the registration in case you were interrupted in any of the
registration steps.
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Installer Management
- Module: Manage your module template or for your sub-installers.
Remote Control
- ECU-remote: Manage Inverter UIDs in ECU, Set Grid Profile to ECU
Works only if the ECU is connected to the internet.
Report
- Operation: View the statistics data of user and device.
- Production: View the statistics data of production.
You can enter “Local Control (ECU APP)” without logout, switch your smart phone or tablet
to connect to ECU local Wi-Fi and click the “ECU APP” at the upper right corner. For more
details, view “5. Local Control (ECU APP)”.
There are five (5) major steps involved in adding a new installation (registering) in the EMA
Manager. All the following introductions take the customer as an example.
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4. Workspace (Installer Level)
Add User
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4. Workspace (Installer Level)
The New User page is displayed. It divides personal information into “Account Info” and
“System Info”. Fill in the customer details by field; make sure including all required information.
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4. Workspace (Installer Level)
Account Info
Username This is a single “name” (typically the customer’s last name) that
identifies this specific customer’s installation. The username appears
in the customer’s area on the EMA. (Required)
Only “letters”, “numeric digits”, “underscores”, “@”, “spaces”, and “.”
Can be used when creating a username. And the username is not case
sensitive.
A username cannot be modified, once you submit the PERSONAL INFO. If your customer
wants to modify the username, you can submit the username modification application
after finish account registration. For details, please refer to “4.4 Workspace (End User
Level)”.
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4. Workspace (Installer Level)
Password This is a temporary password that is emailed to your customer so they
can access their account on the EMA. Your customer can change their
password should they so choose. (Required)
The set password must contain letters and numbers.
Allow visitors to Your customer can share his system on other website. (Optional)
Access to this system
System Info
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System Size Customer’s overall system size. (Required)
Grid Type Grid environment where the system is connected to the grid (Required)
Remarks Add any notes that you may find useful at a later date. (Optional)
3. Click “OK”.
Once you have clicked “OK” button in any of the major registration steps (1-5), your
customer’s information is saved in the system and you can step away from the process and
resume by selecting “Incomplete User” (Refer to 4.1.3 Resume an Incomplete
Registration).
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4. Workspace (Installer Level)
5. Enter the 12-digit ECU UID number(s) into the ECU ID field.
The ECU UID is located on the back of the ECU, as well as on the front flap of the shipping box.
The ECU UID is a unique APsystems “serial number” that is assigned to the ECU during
manufacturing. It is NOT the IP Address of the device.
It is critical that you enter the ECU UID correctly because the EMA uses this number to identify
the system to ensure monitoring and reporting.
6. Click “OK”.
Once you have entered all of the ECU UID numbers to be installed at a specific location, go to
step 3.
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4. Workspace (Installer Level)
Step 3: Configuring the Inverter Information
In order to improve the registration efficiency, you can skip this step and register inverters
by scanning UIDs in step 4 “Configure the Group View” directly.
In this step you are assigning the inverters to their associated ECU(s).
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4. Workspace (Installer Level)
Each inverter has a unique 12 digits UID which is located on the front of the inverter, as
well as on the back flap of the inverter’s shipping box.
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Add Method 1: Import from ECU (Recommend)
This method can only be used when the ECU has been already commissioned on site (using
the ECU_APP) and connected to the internet. (please see ECU Quick Install Guide for more info)
This list can be edited if necessary by selecting either “Edit” for each inverter and its
associated channel.
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4. Workspace (Installer Level)
Add Method 2: Input
You’ll be presented with a number of inverter types. Select the type you are installing,
remembering that the QS1, QS1A and YC1000 has up to four (4) channels (1, 2, 3 & 4),
the YC600 has two (2) channels (1&2).
Only UIDs matching the selected type can be added. If you select micro type “YC600” but
enter UID of a QS1 “80x-”, an error message will be displayed.
D. Click “OK”
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4. Workspace (Installer Level)
Add Method 3: Scan
A. Select “Scan” in [Add Method]
B. Select “Type”
You’ll be presented with a number of inverter types. Select the type you are installing,
remembering that the QS1, QS1A and YC1000 has up to four (4) channels (1, 2, 3 & 4), the
YC600 has two (2) channels (1&2).
C. Click “Next”
The scanning page is displayed.
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Only UIDs with the same type selected before can be scanned.
E. Click “OK”
This step will allow you to create the layout of the PV system.
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4. Workspace (Installer Level)
There are 2 modes to display the layout details: Module mode or list mode.
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There are 6 shortcut buttons to help you simplify the view registration.
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4. Workspace (Installer Level)
There are 3 methods for adding views into EMA.
When distribute the UIDs with the position, make sure you have registered the UIDs in
step 3 (configuring the inverters information, see page 24), or you have entered all of the
UIDs into the ECU, and that ECU is correctly connected to the internet so that the
APsystems server can retrieve the UIDs.
B. Click “OK”
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4. Workspace (Installer Level)
Method 2: Input
Input Field
Input the UIDs in input field, the channel will be auto filled after you entered the UID.
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C. Click “Ok”
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Method 3: Scan
Add button
Scan the UID bar code to collect the UIDs. Please register the modules in accurate position
according to the installations on the job.
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Auto Next
Turn on “Auto Next”, the next empty panel will be automatically selected in horizontal
sequence when scanning. Or else you need to choose the next panel.
The inverter ID can be registered as well even if it hasn’t been registered in Step 3
“Configuring the inverter information” (see page 24]
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4. Workspace (Installer Level)
If your customer does not have installation drawings or photo to upload, the registration is
complete.
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4. Workspace (Installer Level)
Add button
The System Picture is displayed on the customer’s Dashboard and the installation drawings are
displayed on the customer’s Module Performance page.
Choose the installation drawing or photo you want to upload. Make sure you have authorized
the EMA Manager APP to access to the pictures stored in your smart phone or tablet.
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Back button
16. Once the pictures or drawings have been uploaded, Click “Back” and then “Complete
Registration”.
Multiple customers’ PV system can be monitored via a single ECU using ECU Share mode.
The “master” of ECU Share can see all sub-systems, while every owner of a sub-system can
only see its own.
Require: First: register “Share ECU Master User”, then: register “Share ECU Sub User”.
Master User
Manage all of the micros connected to the same ECU
Sub User
Monitor their own system only
In order to register sub-user via ECU Share mode, you need to have the “ECU Share”
function enabled on your installer account. Please contact your local APsystems Technical
Support to have this feature activated.
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Adding Share ECU Master User
There are five (5) major steps involved in adding a new Share ECU Master User (registering) in
the EMA Manager. They are the same as the ones used to add a new user (For details, please
refer to “Adding a New User Installation”).
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4. Workspace (Installer Level)
Adding Share ECU Sub User
There are four (4) major steps involved in adding a new Share ECU Sub User in the EMA
Manager.
When add new share ECU sub user, you need to add the share ECU first.
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In case you were interrupted in any of the registration steps (1-5), your customer’s information
is saved in the system. You can resume the registration by selecting “Incomplete User” under
“User Management”.
Incomplete User
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4. Workspace (Installer Level)
4.2 Installer Management (Installer Level)
Module
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Add button
The New Module page is displayed. Fill in the module details by field, make sure to include all
required information.
Module Information
Installer Account Select the installer you want to add a new module template. It is
displayed when you have a Master Installer account and sub-
installers in your portfolio.
Panel Name This is a single “name” that identifies this specific panel (Required)
Only “letters”, “numeric digits”, “underscores”, “@”, “spaces”, and “.”
Can be used when creating a username. the username is not case
sensitive. (Required)
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Module Maximum The maximum power of module template. (Required)
Power
The ECU has been designed with remote connection and management functionality.
You can access this remote functionality through the EMA Manager APP, using your installer
login credentials. Changes made remotely do not take effect until the ECU’s next reporting
cycle.
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ECU-remote
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Input field
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You can enter this function as well by clicking “ECU-remote” below “Remote Control”.
Refer to [3.4 Workspace (End User Level)] - see pages 15.
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4. Workspace (Installer Level)
If there are some micros UIDs registered in EMA but not sent to ECU, it will show a warning
icon.
- Synchronize (Send the UIDs to ECU, then ECU will connect these inverters.)
You can send a list of UIDs registered in the EMA but not synchronized into the ECU, either one
by one or as a group.
- Clean (Send the UIDs to ECU, then ECU will disconnect this inverters)
Select the UIDs you want to disconnect.
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4.4 Company Management (Installer Level)
Staff Management
If no staff is registered, the list will be empty. To add a new staff account, you will be
forced to add department first. Refer to [4.4.2 Add a New Department (Installer Level)]
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Add button
The New Staff page is displayed. Fill in the staff details by field, make sure to include all
required information.
Staff Info
Username This is a single “name” (typically the staff’s last name). The username
appears in the customer’s area on the EMA. (Required)
Only “letters”, “numeric digits”, “underscores”, “@”, “spaces”, and “.”
Can be used when creating a username. And the username is not case
sensitive.
Password This is a temporary password that is emailed to your staff so they can
access their account on the EMA. Your staff can change their
password should they so choose. (Required)
The set password must contain letters and numbers.
Remarks Add any notes that you may find useful at a later date. (Optional)
Once you finished registering a staff account and you can limit his manage areas and his
roles.
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Department Management
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The New Department page is displayed. Fill in the department details by field, make sure to
include all required information.
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5. Local Control (ECU APP)
The ECU has been designed with local connection and management functionality. You can
access this local functionality through EMA Manager.
You will be noticed if your smart phone or tablet do not connect to the ECU Wi-Fi at first.
- Step1: press the AP button of the ECU to activate the ECU wifi hot-spot
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5. Local Control (ECU APP)
- Step2: Open Wi-Fi setting in your smartphone, select ECU’s hotspot. Hotspot’s name is
similar to ECU’s ID.
Once logged-in, you can also click “ECU APP” at the upper right corner of “Workspace” to
enter “Local Control”. View it in “4. Workspace (Installer Level)”.
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5. Local Control (ECU APP)
5.1 Home (ECU APP)
Home
The light in front of the ECU UID shows the status between mobile phone and ECU:
- : The mobile phone connects to the ECU.
- : The mobile phone fails to connect to the ECU.
The light in front of “Internet disconnected” shows the status between ECU and internet.
- : The ECU connects to internet.
- : The ECU fails to connect to the internet.
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5. Local Control (ECU APP)
5.2 Module (ECU APP)
Module
On the module page, installer can visualize the performance of inverters connected to the ECU.
According to different models of inverter, each inverter would have the corresponding
panels displaying the real time power.
(even if some DC channels are not connected on purpose, the ECU_APP will display the
maximum number of panels which can be connected to a given micro-inverter
Example: if only 3 inputs of a QS1 or YC1000 are used, the ECU_APP will display 4 modules
connected to the micro, even if the 4th module does not exist)
Removing the non-connected panel is done when creating the layout of the PV system in
end-user account creation (step 4)
Click “Panel”, the detailed information of the inverter shall be displayed, including inverter ID,
PV module power, grid voltage, frequency and temperature.
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5. Local Control (ECU APP)
5.3 Data (ECU APP)
Data
In this page, you can view the detailed data on ECU level:
- Per day
- Per month
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If it is a ECU-C, with metering functions activated and CTs (current transformers) in place,
you can also visualize PV production, house-hold consumption and grid import/export
data on meter level.
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5. Local Control (ECU APP)
5.4 Workspace (ECU APP)
In this View, you can manage the ECU’s system information.
Workspace
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5. Local Control (ECU APP)
5.4.1 ID Management
Add UID
Click “Workspace”, select “ID Management”, input the UID manually or scan the UID by
camera. If there is no need to modify, then click “Sync” to update the UIDs onto ECU.
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Historical ID
You can find the UID used in history and you can restore them.
Select the desired history ID and click “Restore”, these IDs will be added in the ID list.
When you want to enter the inverter ID list in one ECU into another, this feature becomes very
handy.
Delete UID
Select the UIDs, click “Delete” then click “Sync”. The UIDs selected are deleted on the ECU.
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5. Local Control (ECU APP)
If you select a grid profile not adequate in your region, the inverters may not start or may
not produce as per optimal performance
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5. Local Control (ECU APP)
Show the direct communication quality between each inverter and ECU. Show the connection
progress and communication quality between each inverter and ECU, 100% means the
connection is finished.
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5. Local Control (ECU APP)
WLAN
The page will show up ECU’s wireless connection status. Swipe down the screen and choose
the available SSID to connect.
You need to reconnect your smart phone or tablet to the ECU’s hotspot if the connections
failed once the signals disappeared during the ECU restarting time.
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LAN
ECU’s wired network setting has 2 options: automatically obtain an IP address or use a fixed
IP address. Obtaining an IP address automatically means the router would distribute IP to ECU
automatically. When use fixed IP, please enter IP address, Subnet mask, Default gateway,
Preferred DNS server and Alternate DNS server.
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Please reconnect the ECU’s hotspot after setting the password. On the page, you can change
Password.
If user forgets the password, hardware reset could be carried out. The initial password would
be “88888888”.
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Enter the page, the time and time zone of ECU shall be displayed on the right side of the page.
Click “Date”, “Time” or “Timezone” to modify.
Click “Time quick setting”, APP will set the date and time of the phone for ECU, user doesn't
need to set date and time manually.
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If it is a ECU-C, with metering functions activated and CTs (current transformers) in place, the
meter settings will be displayed, and different control functions can be selected.
Zero Export (only works with ECU-C in single phase and tri-phase systems)
Zero Export Function
• Only works with ECU-C in Single-phase and Three-phase systems
• Not compatible with Split-phase systems as commonly used in North American residential
electrical service
Using the Zero Export function
• Select ‘Meter Settings’
• Slide the ‘Meter Function’ to the ‘On’ position
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• Select ‘Zero Export’ in the slide menu at the bottom of the page and select OK
• After turning on the Zero Export Function, please set a Power Limit in kW. The default value
is 0.
The ECU-C measures the array production and site consumption and will curtail power
production to meet (or exceed if selected) the site consumption. Example: if the Power Limit
is set to 0 and the site is using 10kW and the array is producing 8kW the inverters will operate
at 100%. Conversely, if the if the if the Power Limit is set to 0 and the site is using 3kW and the
array can produce 8kW the inverters will curtail power production to meet the demand. In
addition, the ECU-C is designed to dynamically adjust to the changing demand of the site
automatically in real-time to realize the full potential of the array.
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Redundant Energy Control – only works with one single phase equipment
Redundant Energy Control Feature
• Only works with ECU-C in Single-phase
•Cannot be combined with zero-export feature
Using the Redundant Energy Control function
• Select ‘Meter Settings’
• Slide the ‘Meter Function’ to the ‘On’ position
• Select the ‘Redundant Energy Control’ under ‘Parameter settings’
This function is to control the opening of the external AC contactor by closing the ECU-C relay
when the power of the uploaded power grid reaches a certain power value, to supply power
to external electrical equipment e.g., water heater, pool pump, air conditioner, etc. Example:
the power requirements of a water heater is 2kW, and the turn-on threshold can be set to
2.1kW (it is recommended to keep a margin), so when the array power exceeds 2.1KW
compared to the house-hold consumption, the water heater is powered by the relay control
and does not consume grid power.
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Three-phase Balance (only works with ECU-C in tri-phase systems)
Three-phase Balance Function
• Only works with ECU-C in Three-phase systems
• The balance is set to ensure that phase difference does not exceed 16 amps
Using the Three-phase Balance function
• Select ‘Meter Settings’
• Slide the ‘Meter Function’ to the ‘On’ position
• Select the ‘Three Phase Balance’ under ‘Parameter settings’
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Check the running status of the system, if there are issues, click the icon to view the reason
and check the installation to solve it
Please remember that the ECU_APP will always consider that all micro DC-inputs are
connected to a PV panel (i.e: a quad is connected to 4 panels, a duo to 2 panels). As such, if
one DC-input is not connected voluntarily, the ECU_APP will show a warning “channel no panel
connected”. Based on knowledge of the system layout, the warning can be ignored
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6. Do-It-Yourself Registration (ECU APP)
This only applies to home-owners “do it yourself” installers to create EMA account. Make sure
the ECU has been configured properly using the steps described in section 5.1 to 5.4.
Otherwise warning message is displayed, as shown below.
Make sure to connect your phone to the local internet and not to the ECU hot-spot. Then enter
the information required (items with an * are mandatory) and click “Sync EMA”.
Then you will receive an email prompting you to open your EMA account. You can monitor the
performance of your system using the EMA APP.
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6. Do-It-Yourself Registration (ECU APP)
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7. Manage Your Information (Installer Level)
1. Once logged-in, Select the tab menu [Settings] at the bottom of the page.
In this function, you can manage your own registration information, view the introduction of
the APP and get some helps.
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7. Manage Your Information (Installer Level)
7.1 Modify Account Information (Installer Level)
1. Select the “Edit” at the upper right corner.
Edit the account details by field, make sure including all required information.
2. Click “Submit”.
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7. Manage Your Information (Installer Level)
7.2 Reset Password (Installer Level)
1. Select the “Reset password”.
Only when the previous password inputted is right, the new password can be set.
2. Click “Submit”.
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7. Manage Your Information (Installer Level)
7.3 Modify Company Information (Installer Level)
1. Select the “Company Info”.
Edit the company details by field; make sure including all required information.
2. Click “Submit”.
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7. Manage Your Information (Installer Level)
7.4 Change APP’s Language (Installer Level)
1. Select the “Language”.
APP supports 7 languages (English, 中文, 繁體中文, Español, Português, Français, Polski),
so far, using the system language of the phone as its default language. If the system
language is not included within these 7 languages, English is used as default.
2. Click “Submit”.
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