CSA 8.

8 Updated Documents

1. An international online car parts business wants customers to find parts for any vehicle
easily. You are asked to implement the following requirement: Customers muse select a
make, model, and year to initiate a vehicle-specific search.

How do you configure the data storage in the application to implement the requirement?
A. Configure a data page to store the make, model, and year vehicle data.
B. Configure a connection to an external system of record that contains the make, model, and
year vehicle data.
C. Configure a static list of the make, model, and year vehicle data.
D. Configure a local data storage of the make, model, and year vehicle data.

Answer: B

2. You are implementing a data entry screen to include an asset ID field to track company
equipment. All asset IDs are eight characters in length. The first three characters are letters
followed by a five-digit number.

Which validation approach restricts entries for the asset ID field to the required format?
A. Validate rule.
B. Min/Max characters
C. Text data type
D. Edit Validate rule.

Answer: D

3. In which three situations can you use a data transform? (Choose Three)
A. To set the destination location as the arrival location.
B. To create a new property after case creation.
C. To set the default arrival date to five days in the future.
D. To copy the first and last name properties into a single property value.
E. To perform an action that allows the user to update a reservation.

Answer: A, C, D

4. Which two of the following use cases do you implement by using one or more calculated
fields? (Choose Two)
A. A sales representative wants to quote the cost of an insurance policy based on selected
coverage options.
B. An accountant wants to list the largest order for the last month, for each customer account.
C. A project manager wants to estimate the cost of painting a banquet hall based on labour
and materials required.
D. A certification manager wants to determine the number of exams conducted at each testing
facility in the current quarter.

Answer: A, C

5. Data Transform correct answer:

Set .Quantity Equal To 1

Note:
Four dropdowns will be given. Need to select the above answer correctly.

Set indicates action.

Quantity indicates target.
Equal to indicates relation.
1 indicates source.
6. A requirement states: The date of birth submitted for first grade students must be at least
five years before September 1 of the current year.

Which three validation methods, when applied in combination, satisfy the requirement?
(Choose Three)
A. When rule
B. Calendar control
C. Date data type
D. Validation rule
E. Edit validate rule.

Answer: B, C, D

7. A data page holds product information. The data page's Reload if older Than field is set to
15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.

When is the data page reloaded?

A.06:35
B.06:20
C.06:27
D.06:42

Answer: D

8. Pick list - Collection of applicable discount codes.

Field Group - Collection of related values that make up a single employee record.
Field Group list - Collection of unique shipping address associated with the customer
account.
Note: Question will be in the format of Match the following.

9. In a Human Resources (HR) application, a business architect has developed a new process
for the Onboarding case type. You want to test the process and the fields to verify the UI
elements collect expected results.

When applied in combination, which two configurations allow you to record a set of
interactions and save the test results to verify the process functionality? (Choose Two)
A. Add explicit assertions on the UI elements.
B. Create a unit test for the Onboarding case type.
C. Create a scenario test for the Onboarding case type.
D. Add validations on the UI elements.

Answer: A and C

10. Which two conditions do you test with a unit test? (Choose Two)
A. A data page populates without any errors.
B. A property value is set correctly by a data transform.
C. An application displays user views for 20 users within three seconds.
D. An application is successfully migrated to a test system.

Answer: A and B

11. Which two configuration steps do you perform, in combination, to record a unit test for
automated testing? (Choose Two)
A. Select a ruleset configured to store automated test cases.
B. Add a test case to the Automated Testing landing page.
C. Add an assertion to define an expected result.
D. Select a ruleset that is configured to store the results of the test.
Answer: A and C

12. From the employee training portal, an employee opens a new Enrolment case, submits
course selections, and receives an email confirmation. There is an error in the email
confirmation. You must identify the cause of the error by recording a set of interactions on
the portal and testing expected behaviour on the data collection fields.

What three steps, when applied in combination, achieve the required testing? (Choose Three)
A. Add stage-entry validations on the Enrolment case fields.
B. Create a test case for the employee portal.
C. Add assertions on the UI elements to verify correct data collection.
D. Run a new Enrolment case from the employee training portal.
E. Add field validations on the course selection step.

Answer: B, C, D

13.How do you route an assignment so that any available member of the department can
perform the task?
A. Route the assignment to a work list
B. Route the assignment to the admin user
C. Route the assignment separately to all members.
D. Route the assignment to a work queue.

Answer: D

14.
Business - Deliveries per month versus damaged goods.
Process - Customer support cases handled per month.
Business - Profit margin by types of good sold monthly.
Business - Sales training investment versus annual revenue.
Process - Average number of days for customer deliveries.
Note: Question will be in the format of Match the following.

15. A purchase request list report includes columns for case ID and regional cost center. A
manager wants the report to show the total number of purchase requests for each of the
regional cost centre’s.
How do you configure the report definition?

A. Summarize the regional cost centers by count.

B. Create a filter for each cost center and count the case IDs.
C. Summarize the case ID column by count.
D. Define a function for the cost center column to total the case IDs.

Answer: C

16. A manager requests a report that contains the following columns: Create Date, Case ID,
Create Operator, and Work Status. You must sort the cases so the case with the most recent
create date appears at the top of the list and descends in order.

How do you design the report definition to support this requirement?

A. Add a filter condition where Create Date is greater than the current date.
B. Make the Create Date the first column in the report.
C. Select Highest to Lowest sort type for Create Date
D. Select Lowest to Highest sort type for Create Date.

Answer: C

17. Based on security factors, which two options are considered strong passwords? (Choose
Two)
A.1Lik3Chocolate&StrawberryIcecre@m
B. Pe6@5yst3m$
C. d8073&gxn*,.ki;vnhdf($
D. Bluedoor

Answer: A and C
18. User A should have application permissions that are identical to User B's permissions.
Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?

A. Update User A to the same role as User B

B. Add the My Cases page to the User A profile.
C. Update the User A account to access the same portal as User.
D. Add the My Cases page to the User A role.

Answer: A

19. How do you enable field-level auditing for properties?

A. Add an auditing optional action to the case workflow.
B. Enable the auditing feature on the property rule forms.
C. Add a field validation to the case workflow.
D. Enable field-level auditing for the case type.

Answer: D

20. Implementation:
Stop or slow a brute force attack by enforcing a waiting period after three failed attempt -
lockout policies.
a user is required to verify their identity with one time password sent by SMS text message -
multi factor.
Stop or slow a brute force attack by enforcing a challenge response text upon authentication
failure - captcha.

Note: Question will be format of Match the following

21. A government application provides field placeholder values to help users enter the correct
data. The Design Lead has asked you to increase the font size on a field placeholder value
components to help visually impaired users.

Which configuration applies the font styling requirement on the field placeholder values in
the application?
A. Update the existing Default theme text entry.
B. Run a case type that uses the component and change the font on the view.
C. Add a new theme text entry to the application theme.
D. Upload a new application theme.

Answer: C

22. A car insurance quote requires a view for potential customers to enter information to
process the request.
What are the three primary decisions to make before you add fields to the view? (Choose
Three)
A. Is field entry required?
B. How do users enter values into the field?
C. Do users need to see the field?
D. Does the field require a data source?
E. Are processing actions applied to the field?

Answer: A, B, C

23. Users can select a check box to subscribe to a text messaging service. Selecting the check
box displays a field for a user to enter a mobile phone number.

How do you configure the application to display a field for entering a mobile phone number
only when the check box is selected?
A. Use a when condition in a data transform to determine whether to show the mobile phone
number field.
B. Use a when condition in the flow to branch the flow based on case data.
C. Use a circumstance on the check box property to create a rule variant that is effective
when the check box is selected.
D. Use a when condition in the UI form to determine whether to show the mobile phone
number field.

Answer: D

24. In an application that sells office supplies, the Payment view displays order items and
collects payment information. In the Payment section rule, the order items are grouped in a
dynamic layout. You find out later that the Order Summary view must also display the order
items.

How do you configure the UI so that the order items display is shared between the Payment
view and Order Summary view?
A. Convert the Payment section layout that contains order items to a section and embed this
section in the Order Summary section.
B. Build the Order Summary section with a layout inside to group the order items, similar to
the Payment section.
C. Embed the Payment section in the Order Summary section.
D. Reuse the Payment section in the Order Summary view and use a disable when condition
to disable payment information on the Payment section rule.

Answer: D

25.Apartment tenants submit maintenance request that specify their name, address, request
type and description of the request. The apartment management company often receives
multiple requests from a single address about the same issue. the company wants to identify
duplicate maintenance request that are submitted less than 30 days apart.

Which three configurations when applied in combination on the search duplicate cases step
achieve this goal?
A. Configure the time period for the request date as a weighted condition.
B. Configure the apartment address as a weighted condition.
C. Configure the apartment address as a basic condition.
D. Configure the request type as the weighted condition.
E. Configure the tenant’s name as the basic condition.
Answer: A, C, D

26. Select each use case on the left and drag it to the appropriate router on the right.

Correct Answers:

Team manager must approve all the expense request - Route to the specific user.
An agent who speaks French must work on the case if the customer indicate preferred
language is French - Route based on business logic.
Accounts Receivable must audit incoming billing request - Route based on Work Queue.
Same customer must complete the next data collection form - Route to the current user.

Note: Question will be in the format of drag and drop

27. Match the correct role:

Advocates for business users - Business Architect
Work with SME and Stakeholders to understand business needs - Business Architect
Design and configures the application - System Architect
Defines application service Level agreement and business rules. - Business Architect
Contributes technical implementation skills - System Architect

Note: Question will be in the format of Match the following

28.A customer refund case type requires that an auditor receives email notification if the
refund is greater than twice the price of the item.
Which participant role do you select to configure this requirement?
A. Customer
B. Interested Individual
C. Owner
D. Work Queue
Answer: B
29.An Organization request the following behaviour for a case type that allows customer to
place orders for fulfilment.
when the customer logs in:
1. Application identifies the customer upon log in
2. Case types list the last 10 orders placed by the customers
3. Customer can select one of the previous 10 order as the basis of current order.
Match the following:
Previous order - Data pages
Customer Information - System pages
Current order - User pages

Note: Question will be in the format of Match the following

30.To qualify the instant loan, an applicant name must earn a monthly income of at least
GBP2000 and cannot exceed GBP2000 in total liability.
How do you enforce these restrictions when requesting an instant loan?

A. Use a validate rule to call two edit validate rules: one for income and one for liability.
B. use two edit validate rules: one for income and one for liability.
C. use a single Validate rule with two conditions: one for income and one for liability.
D. use UI Controls to validate the entries in the income and liability fields.

Answer: C

31.An order fulfilment case type allows a customer to update user profile information during
order placement stage.
the user profile consists of three pages.
Account ID and password
Customer contact information
A list of open orders with the status of each order.
How do you configure the case type to allow customers to update any of the user profile
pages at any time during case processing?
A. Add a set of optional actions to the case workflow.
B. Add an alternate stage to the case life cycle.
C. Add an optional process to the case workflow.
D. Add a button for each profile page to each assignment.

Answer: A

32.A stake holder prefers to group a set of existing actions into multistep form. Which work
item do you create in agile workbench to address this change request?
A. Bug
B. Feedback
C. Status
D. User Story

Answer: B

33.What two user information comprise the data element?

A. The name of the referencing user view
B. The name of the data element
C. The name of the clipboard page
D. The value of the data element.

Answer: B and D

34.When applying for a credit limit increase, customer with standard credit cards must
provide information in an employment information process. Request from customers with
platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
A. In the employment information process, add the card type true/false field to the user view.
B. In the employment information process, add the custom condition to start the process by
testing the card type.
C. In the employment information process, add an approve or reject step to test the card type.
D. In the employment information process, Validate card type for continued processing.

Answer: B

35.A life insurance company satellite office in various countries. Each satellite office has its
own queue, Company policy require that life insurance underwriting is assignment to office
based on the resident of the policy owner.
Which routing approach supports this requirement?
A. Route the assignment to the correct work queue using skill-based routing.
B. Route the assignment to the correct work queue using an authority matrix.
C. Route the assignment to a specific underwrite based on business logic.
D. Route the assignment to the correct work queue based on business logic.

Answer: D

36.The business process for an automobile insurance claim consists of the following phases:
• Submission: The customer contacts a customer service representative (CSR) to file the
claim.
• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides
an estimate of the cost of repairs.
• Repair: A third party performs the repairs on each vehicle, communicating with the adjuster
and customer as necessary.
• Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
A. Review
B. Verification
C. Repair
D. Submission
Answer: C

37.Hospital Staff members enter appointment details including relevant patient information,
diagnoses, lab orders and prescribed medication. this information is aggregated in the patient
visit summary view. patient receives a copy of this view through email.
which two configurations applied in combination achieve this behaviour?

A. Add a create PDF automation that references the patient visit summary review.
B. Add a send email step and enable option to include attachments.
C. Add a send email step and compose the message to reference the relevant properties.
D. enable email notifications on the case type.

Answer: A and B

38.You are developing a case type to process visa applications. As part of the process,
applicants need to schedule an interview with the consulate. A child case is created for the
interview process and assessment. Following the interview, it typically takes 48 hours for
consulate that to reach a decision. For the visa case to proceed to applicant notification, the
interview case needs to be resolved.
How do you configure a case to achieve the required behaviour?
A. Add a Create step creates the interview child case, Following the step, add a Wait step that
pauses the parent case unit 48 hours have elapsed.
B. Add a Create step creates the interview child case, Following the step, add a Wait step that
pauses the parent case unit the interview case reaches a status of Resolved and after 48 hours
have elapsed.
C. Add a Create step creates the interview child case, Following the step, add a Wait step that
pauses the parent case unit the interview case status of Resolved.
D. Add a Create step creates the interview child case, there is no need to add a wait step.

Answer: C

39.You are designing a form for an online bookstore to show new arrivals. which layout to be
used to display the book pictures?
Answer: Repeating Dynamic layout

40. Which issue do you address by simulating the data source?

A. you need to test a save plan for a saveable data page that updates cost of coverage options
for insurance policies.
B. In Production, the customer database needs to be taken offline overnight for scheduled
maintenance.
C. The product database moves to a new data source accessible by a web service that is not
yet configured.
D. During staging you need to access realistic customer data without exposing personally
identifying information to presenters.

Answer: C

42.Which two dependencies do you directly enforce with a wait step?

A. pausing a case until a predetermined time expires.

B. pausing a case until a user submits a specified value.
C. pausing a case until another case reaches a specified status.
D. pausing a case until a new child case is created.

Answer: A and C

43.Before development, your team creates a spreadsheet with work items to populate the
backlog
Al work items that describe business requirement are prioritized as must have.
You also create work items to address.

A future enhancement request to group a set of existing steps into a multistep form.
A dropdown list that is missing one of the required options. This work items are in progress
because the missing option prevents work being done.

How do you populate the backlog directly from spreadsheet?

A. Create Bug
B. Create Feedback
C. Import Stories
D. Create Stories

Answer: C

44. A home loan application requires approvals from the legal team manager and finance
team manager. The legal team manager must approve before finance team manager.
How do you configure this requirement?

A. Create an approval process for each manager in parallel.

B. Apply business logic to route a single assignment in correct order.
C. Create an approval step with cascading approval.
D. Route an assignment to a work queue where both roles have access.
Answer: C

45.In an insurance claim application, you have the following requirement

All claims must be resolved within one week.
To meet this requirement, you configure a service level. where should the service level be
configured?

A. Process
B. Stage
C. Case type
D. Step

Answer: C
46. A hotel booking application allows customers to change rooms after making a
reservation. The status of each room in each hotel is stored on a data page sourced from a
database table.
Which two configuration options do you use to update the database table when a customer
changes rooms? (Choose two.)
A. A When rule to trigger the database update.
B. An editable data page containing the room information.
C. A saveable data page containing the room information.
D. A data transform to copy updates to the data page.

Answer: C, D

47. A development team plans to enhance functionality of an existing application by

changing several user interface rules. The team would like to pilot the enhancements to a
small group of users before rolling the changes out to the entire user base.
What approach maximizes reuse and maintainability?

A. Place the updated rules into a new minor version of the ruleset and include the new ruleset
version in a new application.
B. Place the updated rules into a new ruleset and include the new ruleset in a new application.
C. Place the updated rules into a new ruleset and include the new ruleset in a new version of
the application.
D. Place the updated rules into a new minor version of the ruleset and include the new ruleset
version in a new version of the application.

Answer: D

48. Which configuration informs a user by email when an assignment is added to the user
worklist?
A. Configure the case type to send assignment notification to assigned users.
B. Add a send email step to the process after the assignment to notify the assigned user.
C. Configure a service level to send a notification to the assigned user.
D. Add a send notification step to the process after the assignment to notify the assigned user.
Answer: A
49. Users are spending excess time researching duplicate cases to determine whether to
process or resolve the cases. Which two options allow you to reduce the number of potential
duplicate cases? (Choose two)
A. Decrease the weighting threshold.
B. Increase the weights of the weighting conditions.
C. Increase the weighting threshold.
D. Decrease the weights of the weighting conditions.
Answer: C and D

50. Users create Insurance Coverage Request Cases to authorize insurance payments. Users
enter information that includes the name of the patient, the date of the procedure and the type
of the procedure. After entering the information, user submits the request for a review of the
patient's insurance policy. Because multiple users enter requests, duplicate request can occur.
A request is considered a duplicate if the patient’s name, procedure type, procedure date
match an existing request. You have been given two requirements:
- Ensure that users can identify duplicate requests.
- If a case is duplicate, it is not written to the database. Otherwise, write the case to the
database.

Which two options configure application so that users can identify duplicate requests?
(Choose two)
A. Add a duplicate search step to the case life cycle design.
B. Configure a duplicate search decision table and add it to a Decision shape.
C. Configure weighted conditions.
D. Configure a validate rule to validate matching cases.
Answer: A and C

51. In an order case type, a percentage-based discount is automatically applied to the

customer's order based on:
1. The number of years the customer has been a member
2. The membership type (Standard, Silver or Gold)
How do you configure a Configuration Setting to determine the discount?

Type - Text, Boolean, Decimal, picklist

Default value - Constant, Calculated from decision table.

Answer: Type - Decimal, Default value - Calculated from decision table

52. A requirement states: when a customer applies for a credit card, a credit check must be
completed in order for the credit to be approved.
Select the case type relationship that satisfies the requirement.

A. Make Credit check a child case of credit card request.

B. Make both loan request and credit check top cases.
C. Make credit check a spin off case of credit card request.
D. Make credit card request a child case of credit check.

Answer: A

53. An internet provider determines the best internet speed for a customer based on
Customer's answers to a series of nested questions such as whether the
customer is seeking service for a business or for a residence and what is expected internet
usage.
Which feature do you use to configure the application to recommend an internet speed based
on customer response.

A. Configure a view that displays Customer responses.

B. Configure a decision tree.
C. Configure a decision table.
D. Configure a process with multiple decision shapes.

Answer: B

53. Which scenario requires you to configure correspondence?

A. A case worker receives a mobile push notification to approve an insurance claim.

B. A case worker calls a customer for additional information about the case.
C. A case worker receives a new insurance claim in their work queues.
D. A case worker receives an email when the insurance claim is routed to the work list.
Answer: D

54. A publishing company works with vendors to Translate their content from English to
different languages. the Project manager must send all the translation quotes to their manager
for review and approval.
If the quote is more than USD 5000, it must be approved by Director.
If the quote is more than USD 10000, it must be also approved by Vice president.
How do you configure the case life cycle to support this behaviour?

A. Configure an approval step as a cascading approval with the reporting structure that
uses custom approvals.
B. Configure an approval step as a cascading approval with the reporting structure that
uses all levels.
C. Configure a series of approval steps that are configured as single level approvals.
D. Configure an approval step as cascading approval with an authority matrix.

Answer: A

55. How do you indicate progress of the case towards resolution?

 A. Design intent driven user interfaces.
B. Configure a case note field to capture progress information.
C. Update case status with appropriate steps.
D. Apply service level to the assignment steps.
Answer: C

56. In an application for a credit limit increase, Customers with Standard Credit cards must
provide employment information in an employment verification process.
Platinum credit card customers who request a credit limit increase automatically skip this
process.
How do you implement this requirement?

A. Add an approve/reject step to test whether the credit card type is Standard or Platinum
B. Add a Boolean field to the view that customers enable if they have the platinum credit
card.
C. Add a custom condition to start the employment verification process if the card type is
standard.
D. Add a validation condition to the card type field to conditionally continue the process.

Answer: C

57. A requirement states that: A Customer can update an address at any point during case
processing by performing the following steps.
1. Customer submits the new address
2. The application verifies that address matches postal service requirements
3. The customer then confirms the corrected address.

How do you configure this requirement?

A. Add a case wide optional action to the workflow to perform the address change
process.
B. Add a button to each assignment to present the customer with a form to submit new
address.
C. Add a case wide optional action to the workflow to submit a new address.
D. Add an alternate stage to the case life cycle to change the address.
Answer: A

58. Drag and drop or match the following:

Process step Description

A user enters information for an IT request.

The system evaluates the request type to determine next step.
A manager determines whether an expense report proceeds or is rejected.
The System notifies the user of the case status by email.

Process step
Automation
Decision
Approval
Collect information.

Answers:
A user enters information for an IT request - Collect Information
The system evaluates the request type to determine next step - Decision.
A manager determines whether an expense report proceeds or is rejected - Approval.
The System notifies the user of the case status by Email – Automation

59. In which two situations it is appropriate to use decision table? (Choose two)

A. A gym recommends a membership type based on the number and type of fitness
classes the customer wants to attend every month.
B. If the customer decides to add insurance, checked bags, or early boarding to their
airline tickets, extra fees are added to their work total.
C. A hair care company suggest a line of products to customers based on their hair type,
Scalp moisture, hair moisture and whether it is colour treated.
D. Order total is calculated based on quantity and price of the item in the customer
shopping cart.
Answer: A and C

60. Select each usecase and drag it to the appropriate automation shape on the right.

Use case:
1. When an employee completes security compliance training, their training certificate is
attached to the case.
2. Customers receive correspondence with an order number and the ship date when their
order is shipped.
3. Peer reviewers for a scientific paper receive a mobile notification that the case is their
worklist
4. when a time sheet is rejected, an employee can modify and send the timesheet for re-
review

Create PDF
Push notification
Send Email
Change to a stage.

Answers:
When an employee completes security compliance training, their training certificate is
attached to the case. - Create PDF
Customers receive correspondence with an order number and the ship date when their order
is shipped. - Send Email
Peer reviewers for a scientific paper receive a mobile notification that the case is their
worklist - Push notification.
When a time sheet is rejected, an employee can modify and send the timesheet for re-review -
Change to a stage.

61. In a claims application, Customers can file home insurance claims. Each claim contains a
list of items of loss. Depending on the situation some claims are investigated for potential
fraud in parallel to the actual claim process.
which two case types do you create to support this scenario?
 A. Fraud investigation
B. Items of loss
C. Customer
D. Claim

Answer: A and D

62. Which two statements are true about insights?

A. You can transform data queries into sharable visualizations.

B. You can transform sharable visualizations into data queries.
C. You can search for and select the fields that you want to add in an insight.
D. You can edit application data directly in an insight.

Answer: A and C

63. Match the appropriate report type: Business or Process report

The number of Customer support request cases created per week.

Average duration and timeliness per assignment
Top 10 merchants with highest number of fraud cases.
Total Customer inquiry cases per state per product line

Answer:
The number of Customer support request cases created per week - Process reports.
Average duration and timeliness per assignment- Process reports
Top 10 merchants with highest number of fraud cases - Business reports
Total Customer inquiry cases per state per product line - Business reports.

64. A business architect has developed a new process for a case type.
To verify that UI elements collect expected results, you want to test the process and the
fields.
Which two configurations, when used together allow you to record set of interactions and
save the results to verify the process functionality?

A. Add explicit assertions on the UI elements.

B. Create a scenario test for the case type.
C. Add Explicit assertions on the scenario testing landing page.
D. Create a unit test for the case type.

Answer: A and B

65. In the Answer Area - Choose the correct test type for each test characteristic.

Greatest number of tests in the test suite - Unit Testing, Scenario Testing
Most Expensive to run - Unit Testing, Scenario Testing
Easiest to maintain - Unit Testing, Scenario Testing

Answer:
Greatest number of tests in the test suite - Unit testing.
Most expensive to run - Scenario testing.
Easiest to maintain- unit testing.

66. Which option follows best practices for naming a ruleset in Pega platform?

A. Credit Check: 03-01-02

B. Expense: 01-02-05
C. Pega-Prod: 01-04-01
D. Grand-Corporation-Human-Resources-Department:01-01-03

Answer: B

67. Which piece of application Content do you localize using field values?

A. User Instructions in a paragraph rule

 B. User editable text in a correspondence rule
C. Labels and dropdowns values on a section rule
D. Logos or other images on harness rule

Answer: C

68. An order form provides four options from which customers can select one option.
According to the best practice, which of the following two UI Control types can be used to
minimize clutter on order form?

A. Radio button
B. Autocomplete
C. Dropdown
D. Checkbox

Answer: B and C

69. A form listing nearby restaurants has four columns:

* Restaurant name
* Restaurant location
* Thumbnail image of the seating area
* Make reservation (check box)
You want to ensure that users have the information they need to make a reservation
regardless of screen size. When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)

A. Set the importance of the Make reservation column to Primary.

B. Set the importance of the Restaurant name column to Primary.
C. Set the importance of the image column to Other.
D. Set the importance of the image column to Secondary.
E. Set the importance of the Restaurant location and Make reservation columns to Secondary.
F. Set the importance of the Restaurant name and Make reservation columns to Primary.
Answer: B, C, E

70. In a construction application, the user access group is configured with an Access of role
to Object record, as shown in following image.

Open Instances - 5
Modify Instances - 4
Delete Instances - 1
Run Reports - 3
Open Rules - 2
Modify Rules - 2
Delete rules - 0.
Execute Activities - 2

Currently the application is in Staging System. Which two operations can users perform in
this application at this level?

A. Open Instances
B. Run reports.
C. Modify Instances
D. Modify Rules

Answer: A and C

71. University admission application cases automatically advance in the case life cycle if the
applicant's standardized test scores are above a certain threshold. The threshold is determined
each year based on the provided national average score.
Which two configurations, when applied together, support this requirement? (Choose Two)

A. Configure a TestThreshold Configuration setting with the national average for the test
score threshold.
B. Configure a process with a decision shape that continues if the TestThreshold
Configuration setting is less than the applicant's test score.
C. Configure a process with a decision shape that continues if the TestThreshold
Configuration setting is greater than the applicant's test score.
D. Configure a TestThreshold Configuration setting that calculates the national average for
the test score threshold.

Answer: B and D

72. A retail store wants an application to process a new customer loyalty account.
the customer enters their contact information, including name, Email, phone number and
address. This data entry view is displayed in a data relationship.

What type of data relationship do you create?

A. A Query field.
B. A Data reference field
C. A Case reference field
D. An Embedded data field.

Answer: D

73. All managers need to view the Employee vacation request report in their manager portal
dashboards. Only managers have access to the reports.
which configuration do you perform to fulfil the requirements?

A. Add a report widget to the manager portal dashboard and then click publish.
B. Add a report to the public category and then add out of the box Reports landing page
to the manager portal.
C. Add a report widget to the manager portal dashboard and then click publish to default.
D. Create a new landing page on the manager portal with a new report saved in public
category.

Answer: B

74. A requirement states that: Tax Identification number must contain 10 digits.
How do you configure the field to support this requirement?
 A. Use an edit validate rule that validates the tax identification number pattern.
B. Configure a validate rule to test the tax identification number pattern.
C. Set the minimum and maximum values to "10" in a text field.
D. Use a decimal property type and make the field required.

Answer: A

75. Which two statements are true about Styling control in App Studio?

A. Developers can create a new style format to apply styling to an out of the box button
control.
B. Developers can configure a Date Time Control to display as a text input field ,
dropdown list or calendar control.
C. Developers can configure a button control to hide when users click the control.
D. Developers can configure a text input control to change the background when the user
clicks the control.

Answer: A and D

76. Which two requirements ensures that valid data is used in the case?

A. The data is locally sourced.

B. The data fits the business logic.
C. The data is organized in the data type.
D. The data is the correct field type.

Answer: B and D

77. In the Answer area, select the appropriate accessibility role for each element.

Dropdown Control - Landmark, Document Structure, Component /Widget

Navigation Breadcrumbs - Landmark, Document Structure, Component /Widget
Column headers in a table - Landmark, Document Structure, Component /Widget
Answer:
Dropdown control - Component / Widget
Navigation Breadcrumbs - Landmark
Column headers in the table - Document structure

78. Question:

Answer:
A user clicks the button.
The system applies a Data transform.
The Order ID Values is set to the value of the confirmation number if the System
confirms the payment.
The System refresh the section.

79. An internal application currently grants 75 employees’ access to one of four roles:
Admin, Author, User and Manager
A new analyst that joins the company requires all the Author roles access but only some of
the reporting capabilities available to the manager role.

How do you satisfy the security requirement?

A. Add the analyst to the manager role.

B. Create a new analyst role with the required access.
C. Update the author role to include required analyst reports.
D. Add the analyst to both author and manager role.

Answer: B

80. You are asked to create a custom status named Open-Review. This status is to be applied
to assignments in one application.
How do you satisfy the request?
A. Circumstance the existing Open Field Value record on the application name and update
the status value to Open-Review.
B. Create a Field Value record named Open-Review for .pyStatus Work and configure an
Access When record to apply the status to the correct application.
C. Create a Field Value record named Open-Review for .pyStatusWork with the Apply To
class set to the class group.
D. Add the Open-Review status to the Application record for the application.

Answer: C

81. Which two statements about data records are True?

A. Data record requires external storage.

B. Data record allows permissible values for data fields.
C. Data record need unique, user generated ID's
D. Data records are displayed in a dropdown list by default.

Answer: B and D
82. In a Credit Card payment case type, you want to set the yearly fee to USD 75
How do you set the yearly fee field?

A. In the data Initialization page, set the yearly fee to USD 75.
B. Configure the yearly fee as calculated field.
C. Configure the yearly fee field to reference the minimum amount due.
D. Configure field validation on the yearly fee field.

Answer: A

83. Match each usecase to appropriate configuration

Usecase:
Item Quantity and pricing must be captured at the time an order is placed and do not update
when the case is accessed later.
Customer must see all the available mortgage options, but only the selected option is
recorded as part of the case.
Flight status and information remain current each time a customer access their reservations.

Options:
Configure property to refer to the data page.
Configure property to copy data from data page.
Configure a UI control to source data from the data page.

Answers:
Item Quantity and pricing must be captured at the time an order is placed and do not update
when the case is accessed later - Copy data form the data page.
Customer must see all the available mortgage options, but only the selected option is
recorded as part of the case - Configure a UI control to source data from the data page.
Flight status and information remain current each time a customer access their reservations -
Configure property to refer to the data page.

84. During testing, you notice that the send case status email step does not send an email.
Which work item do you create in Agile workbench to address this issue?

A. Status
B. Feedback
C. Bug
D. User Story

Answer: C

85. A manufacturing company has an inventory data page that uses page structure.
you need to write a single page of data to the single database row in the configured System of
record.
Which option fulfil the requirement?

A. Connector
B. Insight
C. Data type
D. Database save.

Answer: D

86. On the case designer, which two components can users tag with a Minimum Lovable
Product (MLP) release for Project sizing purpose? choose two

A. A user mobile app channel

B. An automation
C. An approval decision
D. An external system of record

Answer: A and D

87. Which scenario require to make updates in Dev Studio?

 A. A customer representative can approve or reject a claim.
B. A new confirmation view displays a read only text property.
C. An email correspondence is added to the case type.
D. A task is reassigned when it reaches a Service level agreement goal.

Answer: D

88. You are testing an airline reservation case type that does not yet have a UI configured.
You need to verify that changing the PurchaseInsurance Field in the clipboard tool updates
the TotalCost Field.
In which category of the clipboard tool would you expect to find the PurchaseInsurance
Field?

A. User Pages
B. System Pages
C. Data Pages
D. Linked property Pages

Answer: A

89. A developer discovers that a calculated property value is returning an unexpected result.
Which two features of the tracer tool allows you to diagnose the problem without
significantly affecting application performance (Choose Two)?

A. The Event Monitor

B. The clipboard tool.
C. The Watch function.
D. Breakpoints

Answer: C and D

90. You are configuring routing for a customer warranty service request. All warranty service
request is routed to the warranty resolution group except for warranty service request for a
beta-release product that requires review by the vice president of the service.
How do you configure assignment routing to review warranty service request?
 A. Route the assignment to the warranty resolution group who sends an email
notification to the vice president of service for the beta-release product.
B. Route the assignment to the skilled group for the beta release when the request is for
the beta release. Otherwise route the assignment to the warranty resolution group.
C. Route the assignment to the vice president of the service who routes the assignment to
warranty resolution group as needed.
D. Route the assignment to the vice president of the service when the request is for the
beta release. Otherwise route the assignment to the warranty resolution group.

Answer: D
91. Match the following with respect to Ruleset version types
(Major version, Minor and Patch Version)

You need to update a decision table to correct one of the expected results.
You need to add new options and processing behaviour to the cancellation process.
You need to add a case type to provide new microjourney to the users.

Answer
You need to update a decision table to correct one of the expected results. - Patch version
You need to add new options and processing behaviour to the cancellation process - Minor
version.
You need to add a case type to provide new microjourney to the users - Major version.

92. A case type for voice over request includes two tasks: Edit script and Record Script.
Your team has been asked to route edit script task to editors and record script task to actors.
Which approach fulfil the requirement?

A. Create one new work queue and split the task by type.
B. Create one work group for both personas and route to the work group.
C. Create two new work group in Dev Studio that reference one work queue.
D. Create two new work queues, one for editors and one for actors.

Answer: D
93. Which statement most accurately determines the use of Pega mobile preview?

A. Pega mobile preview models a typical user interaction to scenario tests a mobile app.
B. Pega mobile preview allows you to configure the application user interface.
C. Pega mobile preview simulates user loads to test mobile app performance.
D. Pega mobile preview allows you to simulate a Pega application on the mobile device.

Answer: D
94. A company often receives multiple IT tickets for the same issue, such as "The office Wi-
Fi is down”.
You configure a duplicate search cases step to identify duplicate IT tickets.
What is the basic condition for the Search duplicate cases step?

A. Office location is Same.

B. Department is Same
C. Issue type is Same
D. Name of the submitter is Same.

Answer: C

95. For which usecase do you create a new rule in Pega platform application?

A. A developer creates a parallel process to audit the changes that a service agent makes.
B. A designer reuses a UI Section every time the same behaviour is needed in the
application.
C. A designer uses design mode at run time to modify a view to use two column
templates.
D. A developer makes changes to an email message that is configured in the case life
cycle.

Answer: B
96. ABC Bank Corp wants to create a mobile app experience for users and CSR's for its
Transaction dispute application.
of the following requirements, which option requires you to configure distinct mobile app
channels?

A. The mobile app customizes currency units and date/time format according to the
location of the users.
B. Mobile app color palettes are different for users and CSR's.
C. CSR's can create other case type instances on the mobile app.
D. The mobile app supports all mobile phone operating systems.

Answer: B
97. Which two options can you configure a mobile app channel?

A. Design how UI elements render across different mobile devices.

B. Define the UI Behaviour for each view in the case type when the case is displayed on
the mobile device.
C. Define security behaviour for a mobile app such as biometric identifiers.
D. Manage administrative functions such as access to log files.

Answer: C and D

98.
Initial urgency value is set to 20.
The SLA starts when the report is created.

if the goal elapses, the assignment urgency increases to 10

if the deadline elapses, the assignment urgency increases to 10
if the Passed deadline elapses, the assignment urgency increases to 10

In the answer area, select urgency value that system sets if the assignment is not yet
completed by end of each milestone.

Goal -?
Deadline -?
Passed deadline -?

Answer:
Goal - 30, Deadline - 40, Passed Deadline – 50

99. Which scenario is a usecase for wait step?

A. A payroll user cannot process a salary increase until the department manager approves
increase.
B. The customer cannot complete an application for a checking account until bank
representative reviews credit report.
C. The customer needs to login to their account before receiving a membership discount
on an online purchase.
D. An agent needs to send a confirmation email to an insured customer after they
complete a form.

Answer: B

100. Which studio do you use to configure a SLA with passed deadline?

A. App Studio
B. Dev Studio
C. Admin Studio
D. Prediction Studio

Answer: B

101. Which two scenarios requires to configure conditional processing within the case type?

A. A scholarship eligibility application requires students to enter standardized test scores.

Student with qualifying test score can schedule an interview. Students without
qualifying test score receives a rejection email.
 B. An application requires customers to select the type of request in a drop-down list. the
System routes the request to the appropriate department work queue. A user with the
access to the work queue process the case through fulfilment.
C. A catering booking application requires customers to enter information about the
party size, event date and event time. when customer submit the information the
catering company sends confirmation email.
D. A shopping application requires a guest to fill out payment information. A user who
enters a membership number skips the payment information step.

Answer: A and D

102. As a part of the Reservation case type that manages car rentals, client can review their
past rentals by selecting from a list of rental cases.
what field type do you configure to achieve this behaviour?

A. Embedded data
B. Case reference
C. Data reference
D. Query

Answer: B

103. Which two items must be configured to add an external source to the data object?

A. A data transform to map the application data model to the connector.

B. The uniform resource identifier that identifies the web service
C. A simulated data source to test the implementation.
D. The authenticated information, if required by corresponding service

Answer: A and D

104. You are defining a user view for the loan application. If the loan applicant indicates
there is an existing open account, the date account opened must before the current date.
How do you configure the case type to verify the value of date account opened in the past?

A. Use a picklist control.

 B. Use a calendar control.
C. Use a validate rule.
D. Use when rule.

Answer: C

105. How do you provide users with guidance for completing a form and avoid need of
application training?

A. Send a notification to the assigned user.

B. Add corresponding step to the appropriate stage.
C. Add an optional action to the case to explain the task.
D. Add an instruction to the assignment.

Answer: D

106. A disputed transaction case records account information using a page property.
Account information is recorded at the time case is created and does not update when the case
is further processed. Account information is stored in an external system and accessed by the
data page.
How do you configure the account information page?

A. Define a reference property that refers to the data page.

B. Configure page property to refer to keyed data page.
C. Select refer to data page on page property.
D. Select copy from data page on page property.

Answer: D

107. Once the customer login to the shopping application, it displays the list of products
purchased by the customer.
What is the appropriate scope of the data page?

A. Node
B. Requestor
 C. Thread
D. System

Answer: B

108. In a banking application, which two options must be used together to

present users with a set of balance transfer options only if they elect to
transfer a balance to their credit card? (Choose two)
A. Add an action set on the layout containing the balance transfer offers to trigger a refresh.
B. Add a visible when condition on the check box for the balance transfer election.
C. Add an action set on the check box for the balance transfer election to trigger a refresh.
D. Add a visible when condition on the layout containing the balance transfer offers.

Answer: C and D

109. A reservation process allows customers to reserve a flight, hotel room, and rental car as
part of a travel itinerary.
Which configuration displays a check box to allow users to select travel insurance only if the
itinerary includes a flight?
A. A visible when condition applied to the check box.
B. An action set applied to the check box.
C. A declare expression configured for forward chaining.
D. A validate rule applied to the flow action.

Answer: A

110.You are implementing a UI form collecting job applicant information. Users must
provide values to certain fields before submitting the form.
Which configuration adds asterisks to indicate the mandatory fields on the form?
A. Use multiple Validate rules for each mandatory field.
B. Use an Edit Validate rule to verify if each of the mandatory properties has a value.
C. Use a Validate rule to verify the mandatory fields have a value.
D. Configure the mandatory fields as Required in the section rule.

Answer: D

111. Which two use cases are supported by configuring a mobile channel in app studio?

A. Grant access to application for a specific user.

B. Set the width of application as 180 X 180 pixels.
C. Configure a left swipe behaviour to open a message.
D. Lock the application after 20 minutes of inactivity.

Answer: C and D

112. Select each scenario according to the attack method.

Brute force attack / Rainbow table attack / Dictionary attack

A hacker makes attempt to crack a user password by entering all possible combination.
A hacker uses a word list of common terms to crack user password.
A hacker compares each hash against a list of hashed passwords to find a match that cracks a
user password.

Answer:
A hacker makes attempt to crack a user password by entering all possible combination -
Brute force attack.
A hacker uses a word list of common terms to crack user password - Dictionary attack.
A hacker compares each hash against a list of hashed passwords to find a match that cracks a
user password - Rainbow table attack.

113. In a credit card payment case type, you want to set the payment amount to a minimum
amount due when the user creates a case.
How do you set the payment method?

A. Configure the pySetFieldDefaults data transform to set the default value.

 B. Configure a field validation on payment amount.
C. Configure the payment amount field to reference a minimum amount due.
D. Configure the payment as calculated field.

Answer: A

114. Which two statements about data objects are true?

A. Data Object reuse assets from existing data objects through inheritance
B. A draft data object references data type
C. A data object created in app studio creates a data type in Dev studio.
D. Data Object are sourced from external system of record.
Answer: A and C

115. An application must validate postal codes for Canadian customers to match pattern A1A
1A1 where A represent letter and 1 represent number.
Which two distinct configurations ensure that user provides a valid postal code?

A. Configure a drop-down control to select postal code based on city and province.
B. Configure the postal code field as text property with required input field.
C. Configure a validate rule to test that entered postal code conforms to required pattern.
D. Configure an edit validate rule to test the entered postal code confirms required
pattern.

Answer: B and D

116. Which two statements are true about insights?

A. Insight transforms data queries into sharable visualization.

B. Visibility is always shared for insight charts.
C. You can edit application data directly in an insight.
D. You can use only preconfigured fields in an insight.

Answer: A and B
117. A travel authorization requires approvals from the requestor manager, division VP and
from account based on total amount.
Which configuration satisfies use case?

A. Cascading approval using when rules.

B. Cascading approval using reporting manager.
C. Cascading approval using authority matrix.
D. Cascading approval using workgroup manager.

Answer: C

118. Sales manager must be able to approve sales quote proposals by email and from mobile
device.
How to achieve this requirement?

A. Add an approve/reject step and enable email and mobile approval.

B. Add an approve/reject step and send email step.
C. Add an approve/reject step with mobile approval enabled and send email step.
D. Add an approve/reject step and enable email notifications on the case type.

Answer: A

119. Medical claim must be resolved within 5 days

We must set ________ to 5 days.

A. START
B. GOAL
C. DEADLINE
D. PASSED DEADLINE

Answer: C

120. Requirement states that: Loan applicants must enter their annual salary. if the salary is
above qualifying threshold the application is automatically approved. if the salary is below
threshold applicant must identify a cosigner.
Select two configuration options that follows best practices to meet the requirement?

A. Design a user view with an annual salary field and a section for cosigner information. use
a visible when condition to display the cosigner information when salary is below threshold.
B. Create an assignment step for a loan officer to review applicant annual salary and
determine if cosigner is necessary.
C. design a user view with an annual salary field. Create an optional action to collect
information about cosigner and assign action to appropriate stage.
D. Use collect information step with an annual salary field. use decision shape to determine
whether to advance the step to enter cosigner information or complete the process.

Answer: A and D

121. When is the case status gets updated?

A. At the beginning of the step

B. At the end of the step
C. After the step is processed
D. After the case is resolved.

Answer: A

122. A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the Case ID for the survey?

A. Create a required field for the CaseID that must be entered by the user.
B. Call the data transform to copy the case ID from pyWorkPage to the email.
C. Create a process using send email step allowing representatives to quickly add the
case id to the email.
D. Use the insert property feature of the Send Email step to add the case id when
composing the message dialog.

Answer: D
123. A moving company provides customers with a tool that recommends a moving vehicle
based on the number of bed rooms in their current living space and whether they are planning
to move heavy furniture’s like bed frames, mattresses, or couches.

Which two configuration is used to create a decision table?

A. Create a column for the recommended moving vehicle.

B. Create rows for the recommended moving vehicle.
C. Create two rows, one for the number of bedrooms and one whether customer is
moving heavy furniture.
D. Create two columns, one for the number of bedrooms and one whether customer is
moving heavy furniture.
Answer: B and D
124. To reduce scrolling on a view, you want to organize existing content on the details
display when the option is selected as the dropdown menu.
There is no dropdown menu currently on the view.

Which two configurations achieve the business requirement?

A. A layout group to separate each option into individual panels and set the layout to
menu format.
B. Configure a disable condition (When rule) on each field to allow access when the
associated option is selected on the dropdown list.
C. Configure a repeating dynamic layout with an embedded section for each option and
set the layout format to be grouped.
D. Configure a data relationship to select option using dropdown list record option.

Answer: A and D

125. ABC Bank Corp wants to create a mobile app experience for users and CSRs for its
Transaction dispute application.
of the following requirements, which two option affects the number of mobile app channels
that you need to configure?

A. Mobile app supports both phone and tablets.

 B. Customers can create only dispute cases and while CSR can create fraud report cases.
C. Mobile app colour palette is customized for each subsidiary.
D. The app customizes currency units and date/time format according to the user locale.

Answer: C and D

126. You need to test whether a user interface is suitable for the users with visual disabilities.
such as Deuteranopia (red, green confusion)
How do you perform the task?

A. Using the accessibility inspector

B. Use a screen reader extension.
C. Enable Live UI tool.
D. Unit test section rules

Answer: A

127. You need to localize correspondence into a language that is unavailable in the Pega
language pack.
which option satisfies the requirement?

A. Leverage translations services SOAP calls and enable records for translation.
B. Configure a field value record that contains correspondence text.
C. Create the translation file manually and include the rule in the application ruleset.
D. run the localization wizard and add translations to Translation.html.

Answer: D

128.You should consider using a field value when the list of allowed values is
A. updated often.
B. shared across all case types.
C. three or fewer items.
D. mostly static
Answer: A

129. Which of the following can be used in insights data?

A. Exportable data page

B. List
C. CSV
D. Interactive Chart

Answer: B and D

130. Match the following with the equivalent rules in dev studio

App studio:
User
Personas
Field
Goal and Deadline

Dev Studio:
Property
SLA
Operator ID
Access Group

Answer:
App studio:
User - Operator ID
Personas - Access Group
Field - Property
Goal and Deadline – SLA

131. If the Project size estimation is not set properly and MLP does not deliver on time, to
whom the escalation has to be sent?

A. Scrum Master
B. Project Delivery Leader
C. LSA
D. Deployment architect

Answer: B

132. Given the below scenario:

Employee team will conduct the interview.
HR Team will release the offer letter.
Facilities team will set up the infrastructure required.
IT team will set up the System required.
How many personas are required in this scenario?

A. One persona (Employee)

B. Two personas (Employee and HR)
C. Three personas (Employee, HR and IT)
D. Four personas (Employee, HR, IT and Facilities)

Answer: D

133. Sam is working on the concept of parent and child case.

Parent case data is not copied to the child case.
Which of the tool will help to figure out where is the issue?

A. Configuration settings
B. Validate rule.
C. Access group
D. Tracer tool.
Answer: D

134. In an online retail application, the Order Receipt view displays a list of the products
ordered, including the product image, unit cost, and quantity. The total bottom of the view.
Which two configurations on the Order Receipt view must be used together to display the
required information as described (Choose Two)

A. Add the total cost outside the repeating dynamic layout.

B. Add the total cost inside the repeating dynamic layout.
C. Add a repeating dynamic layout with embedded dynamic layouts.
D. Add a dynamic layout with an embedded repeating dynamic layout.

Answer: A and C

135. A reservation process allows customers to reserve a flight, hotel room, and rental car as
part of a travel Itinerary. Which configuration displays a Select flight insurance check box
only when the itinerary includes a flight?

A. A required condition (When rule) that is applied to the Select flight insurance check
box.
B. A disable condition (When rule) that is applied to the section with the flight insurance
information.
C. A visibility condition (When rule) that is applied to the Select flight insurance check
box.
D. A disable condition (When rule) that is applied to the Select flight insurance check
box.

Answer: C

136. Which one of the following statements about channel interfaces is true?

A. User Interfaces are also known as channel interfaces.

B. All users see the same channel interface.
C. A persona requires a unique channel interface.
D. Creating a channel interface creates a default work queue.
Answer: A

137. Which two statements about Configuration sets are true? (Choose Two)

A. Enables the business to control application behaviour.

B. Used if a Dynamic System Setting does not meet the requirements.
C. Defined in the Data-Configuration-Setting class.
D. Used to organize Configuration settings with a common element.

Answer: C and D

138. Which item is automatically generated when adding an external data source to a data
object?

A. The authenticating information, if required by the corresponding service

B. A data transform to map the application data model to the connector.
C. A simulated data source to test the implementation.
D. The uniform resource identifier that identifies the web service.

Answer: D

139. Which two field types are specialized versions of the Query field type? (Choose Two)

A. Case reference
B. Data reference
C. Picklist
D. Embedded data

Answer: A and B

140. You notice that the scope of your project exceeds the original estimates, and the
Minimum Lovable Product (MLP) might not be delivered on time. Which team member do
you contact to verify the project plan and manage expectations for the release schedule?
 A. Deployment architect
B. Citizen developer
C. Lead business architect
D. Project delivery leader

Answer: D

141. Identify the Version skimming to be done

You need to update the setting of a field to read-only. ---- Patch version
You need to add new options and processing behaviour to a delivery process. --- Minor
Version
You need to add a case type to provide a new Microjourney to users. --- Major version
142. What do you configure in the Context section of a data transform rule that you create in
Pega Platform?

A. The application layer, class, and ruleset version that the rule applies to
B. The case types, user portals, and personas that use the rule.
C. The application name, rule type, label, and rule identifier
D. The rule types that you previously marked as relevant records.

Answer: A

143. You configure a service level to adjust assignment urgency to 100 when the goal interval
lapses. How does the assignment urgency impact the deadline and passed deadline intervals?

A. Urgency value continues to increment as configured.

B. Urgency value remains at 100, but other service level processing continues.
C. Service level processing is halted until the assignment is completed.
D. The user is notified that the maximum urgency has been reached.

Answer: B

144. You want to unit test a rule. To ensure that the rule executes as intended, you need to
populate a test page with valid data. Which two options allow you to populate a test page
before testing the rule? (Choose Two)
 A. Configure a validate rule to populate the page with the necessary data.
B. Configure an assertion to define the required data.
C. Run a data transform to create the test page.
D. Copy data from an existing clipboard page

Answer: B and D

145.Select the Type of Testing

Least number of tests in the test suite ---- Scenario Test
Least expensive to run --- Unit Test
Easiest to maintain --- Unit Test
146. You are configuring an accident claim case with two child cases for an automobile
insurance company.
The business requirement changes to allow the parent case to continue independently of the
child case processes. How do you configure the Wait step for this requirement?

A. Configure the step to continue the parent case when the child cases reach auditor
approval.
B. Configure the step so that users can continue with the parent case process regardless
of child case status.
C. Configure the step to continue the parent case when the child cases reach the payment
pending review status.
D. Configure the step so that only one child case must be resolved before the parent case
can continue.

Answer: B

147. Managers want to create an environment in which peers exchange ideas about initiatives
to retain employees. Select the collaboration tool that best suites this type of communication.

A. Insights
B. Dashboards
C. Pulse
D. Spaces
Answer: C

148. Case ID sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for the survey?
A. Call a data transform to copy the case ID from pyWorkPage to the email.
B. Use the Insert Property feature of a Send Email step to add the case ID when
composing the custom message.
C. Create a required field for the case ID that must be entered by a user during the case
process prior to sending the email.
D. Create a process using the Send Email step allowing representatives to quickly add
the case ID to the email.

Answer: B
149. In which two situations are it appropriate to use a decision table? (Choose Two)

A. A hair care company suggests a line of products to customers based on their hair type,
scalp moisture, hair moisture, and whether it is colour-treated.
B. Order total is calculated based on the quantity and price of the items in the customer's
shopping cart.
C. A dance studio recommends a membership type based on the number and type of
dance classes the customer wants to attend every month.
D. If customers decide to add insurance, checked bags, or early boarding to their airline
tickets, extra fees are added to their order total.

Answer: A and C

150. In a purchase request case type, you have the following requirement: Purchase requests
should automatically go to the manager of an employee.
To meet this requirement, you design a case with a ______________
A. Change stage step to allow the employee to route to the manager.
B. Process that routes to the manager.
C. Stage to route requests to the manager.
D. Step that routes to the manager.

Answer: D
151. If the Review claim step is configured to set the status to Pending-Investigation, when is
the status of the case set to Pending-Investigation?

A. When Investigate claim step Completes.

B. When the Review claim step Completes.
C. When the Process claim stage starts.
D. When the Review claim step starts.

Answer: D

152. Identify the use case with automation

Employees of a financial services firm receive confirmation when they register for the
required certification classes. --- Send Email
When an approver rejects an expense report, an employee can modify and resend the report
for approval. --- Change to a stage
A Fraud department manager receives a mobile notification that an approval request is in
their worklist. --- Push notification
A medical specialist completes their review of an insurance claim, and the system attaches
the report to the case. --- Create PDF

153. A meal delivery service recommends a meal plan based on the number of people in the
household and dietary restrictions.
Which two configurations must be used together to determine the recommended meal plan?
(Choose Two)

A. Configure a decision table.

B. Configure a decision shape to add a conditional path.
C. Configure an assignment to gather customer information.
D. Configure a decision tree.

Answer: A and B

154. In the Travel booking case type, if a passenger indicates that they are traveling with a
service animal, they must document the type, size, and age of the animal.
How do you configure the case life cycle to meet this requirement?

A. Create a Service animal accommodation child case that is automatically resolved if

the passenger is not traveling with a service animal.
B. Add an Identify service animal process within the Travel booking case life cycle and
apply a condition to determine when to run the process.
C. Configure a validation rule in the Travel booking case type settings to check whether
the passenger is traveling with a service animal.
D. Apply an optional action to the Travel booking case type to allow the passenger to
provide the information as needed.

Answer: B

155. An event center has a case type that allows customers to book a dining room for events.
After customers provide basic information and indicate whether they want catering for the
event, the following behaviour occurs:
If customers do not ask for catering, they receive a rental rate quote for the dining room.
If customers indicate that they want catering for the event, they must choose a menu before
they can receive a quote. Which two options do you use to configure the case type to achieve
the requested behaviour? (Choose Two)

A. Create parallel processes for providing menu preferences and for providing the
customer with the rental rate quote.
B. Configure the menu preferences and appointment date fields with a visibility
condition if the customer selects the catering checkbox.
C. Create a checkbox for customers to indicate whether they want catering for the event.
Add a decision shape that evaluates whether the customer checks the box.
D. Create a process for customers to indicate menu preferences. Add the process as a
case-wide optional action.

Answer: B and C

156. Which two statements about the Constellation design system are true? (Choose Two)

A. Constellation design system components are not available in the Traditional UI

architecture.
B. Constellation design system uses a modular design.
C. Constellation design system is a section-based architecture.
 D. Constellation design system improves context switching or multitasking.

Answer: B and D

157. Which one of the following statements about configuring application access is true?

A. The Persona access landing page is available in Dev Studio.

B. Production-level values impact whether certain Access When rules evaluate to true.
C. The system uses the most restrictive setting when an access group lists more than one
role.
D. You must configure an Access Deny record to prevent user access.
Answer: D
158. Which of the following statements about responsive breakpoints is true?

A. Responsive breakpoints rely on fixed widths.

B. Responsive breakpoint behaviour changes based on the device brand.
C. By default, tables have two responsive breakpoints.
D. Custom responsive breakpoints are configured in App Studio.

Answer: C

159. On a service level, the passed deadline interval is measured from _________

A. When the assignment is ready for a user.

B. The end of the goal interval
C. When a user begins the assignment.
D. The end of the deadline interval

Answer: D

160. You create an application for employees to submit timesheets. Employees enter work,
vacation, and sick time for a particular week. On the entry form, employees see a summary of
the total hours entered. After the employee submits the timesheet, the application displays
remaining vacation and sick time for the employee. To configure the form where users enter
hours, select the best configuration option to calculate the total hours for the week.

A. Use a When rule. When the value of any work, vacation, or sick time changes, the total
hours change.
B. Use declarative processing. When the value of any work, vacation, or sick time changes,
the total hours change.
C. Use procedural processing. When the value of any work, vacation, or sick time changes
and the user submits the form, the total hours change.
D. Use a data transform. When the user enters the form, the data transform determines the
sum of the work, vacation, and sick time properties.

Answer: B
161. Your online shopping application serves international customers. You need to define a
Data Page that holds currency exchange rates. All users accessing the application need to use
the information. The Scope of this Data Page should be set to.
A. Application
B. Node
C. Thread
D. Requestor

Answer: B

162. A restaurant has a case type that allows customers to book the dining room for events.
Customers provide basic information including party size and indicate whether they want the
restaurant to cater the event.

-If catering is not required, customers are given a rental rate quote
-If customers indicate that they want the restaurant to cater the event, they must provide menu
preferences and schedule an appointment to do menu tasting before they are given a quote.
(Choose two)

A. Create a check box for customers to indicate whether they want the restaurant to cater the
event. Add a decision shape that evaluates whether the customer checks the box.
B. Create a check box for customers to indicate whether they want the restaurant to cater the
event. Configure the menu preferences and appointment date fields with a visibility
condition.
C. Create a process for providing menu preferences and scheduling the menu tasting
appointment. Create a parallel process for providing the customer with the rental rate quote.
D. Create a process for customers to indicate menu preferences and schedule the menu tasting
appointment. Add the process as a case wide optional action.

Answer: A and C

163. You are configuring an accident claim case for an automobile insurance company with
two child cases
How do you suspend the Accident Claim case processing until the Vehicle Damage and Body
Injury cases are resolved?

A. Add a wait shape to the parent case pausing the parent case until the child cases resolve.
B. Add a service level agreement to resolve the child cases within 90 days.
C. Add a 30-day wait to the parent case to allow time for the child cases to resolve.
D. Add an approval shape to each of the child cases to resolve the cases as illustrated.

Answer: A
164. You have been asked to create a pie chart that shows the number of employees in each
regional office, and the name of the manager in each office. A list report contains columns for
Employee Name, Manager Name, and Office. How do you configure the list report to create
the pie chart?
A. Group the Employee Name and Office columns.
B. Group the Employee Name column.
C. Summarize the Employee Name and Manager Name columns.
D. Summarize the Employee Name column.

Answer: D

165. You have been asked to create a pie chart that shows the number of cases each manager
has created. A list report contains columns for manager name, case ID, and office. How do
you configure the list report in order to create the pie chart?
A. Group the case ID column.
B. Group the manager’s name column.
C. Summarize the manager’s name column.
D. Summarize the case ID column.

Answer: D

166. Customers on a hotel booking application can add additional amenities to their
reservation. The application displays a view with the available amenities, descriptions and
costs. To reduce scrolling, the content is organized into multiple areas. Each area is accessed
using a drop-down menu that lists each amenity.
How do you configure the user interface to improve access to the content and achieve the
business requirement described?
A. Configure a disable when condition on each field to allow access when the associated
amenity is selected on the drop-down control.
B. Configure a repeating dynamic layout with an embedded section for each amenity and
set the layout format to grouped.
C. Configure a layout group to separate each amenity into individual panels and set the
layout to a menu format.
D. Configure a visible when condition on the drop-down control to display each section
when the associated amenity is selected.
Answer: C

167. Which collaboration tool is used when teams want to exchange their information
A. Pulse
B. Insights
C. Dashboard
D. Clipboard

Answer: A
168. Employees to submit timesheets. Employees enter work, vacation, and sick time for
a particular week. Match the following.

Respective total hours (work, vacation, sick) - Calculation /Decision table or tree / Data
Transform / Validation
cumulative of all total hours - Calculation /Decision table or tree / Data Transform /
Validation
update vacation (something related to updating a value)- Calculation /Decision table or tree /
Data Transform / Validation
Answer:
Respective total hours (work, vacation, sick) -Decision table or tree
Cumulative of all total hours - Calculation
Update vacation (something related to updating a value)-Data Transform

169. Choose the options available in collaborative tool (choose 3)?

A. Documents
B. Dashboard
C. Space
D. Insight
E. Pulse
Answer: A, C, E
170. Drag & Drop:

Authentication - Confirms the identity of a user and verifies that the user is allowed access to
an application.
Authorization - Determines what data the user can view and what actions the user can
perform.

171. Which two control types allow you to display three balance transfer offers on a form
with single control, to prevent the customer from selecting more than one offer?

A. Button
B. Radio Buttons
C. Checkbox
D. Drop-down List

Answer: B and D

172. Which requirement do you satisfy by using a wait step?

A. An accident claim case pauses until an email is sent to the user.
B. An accident claim case pauses until a manager approves the request.
C. An accident claim case pauses until a user uploads an accident image.
D. An accident claim case pauses until 48 hours after the accident.
Answer: D

173. Customer can log their own product support requests using an online portal. Once
logged in, the portal displays the list of products purchased by the customer. The customer
can initiate one or more support request for each product.

What is the appropriate scope of the data page that sources the list of products purchased by
the customer?

A. System
B. Requestor
C. Thread
D. Node

Answer: B

174. While testing a business process to approve an expense report, you receive an error.
Which tool allows you to review the rule execution to determine the source of the error?
A. The Tracer
B. The Clipboard tool
C. The Application Profiler
D. The Dependency Analyzer

Answer: A

175. Which source do you select for a data page that contains the details of single record for a
data type?
A. Connector
B. Report definition
C. Data transform
D. Lookup

Answer: D
176.

A. Page List, B. Page Group, C. Single Value

177. An application allows consultants to enter hours worked on a project on a weekly basis.
Consultant hours need approval by the manager and the project supervisor. The approvals can
occur in any order.
Which approval configuration meets this requirement?
A. Configure a parallel process for each of the required approvals.
B. Add the manager approval to an alternate stage in the case life cycle.
C. Add an optional action for each approval in the appropriate stage.
D. Configure a single cascading approval based on an authority matrix.

Answer: A

178. Which is a benefit of using multi-step forms?

A. Helps you organize separate tasks into steps, so you can control how, when, and by whom
work is performed for each step.
B. Helps a single user complete complex task by presenting multiple screens in a logical
sequence.
C. Provides an easy way to add a step that is preconfigured with functionality, such as
sending an email, to a process.
D. Provides a way to add an assignment that is preconfigured with one or more actions a user
can take to a process.
Answer: B

179. You want users to choose their delivery preferences. The options are Standard,
Premium, and Next Day. You use the Data Model tab to create the field. Which field type do
you use to define the delivery options list?
A. Boolean
B. Text (paragraph)
C. Picklist
D User reference

Answer: C

180. UPlus Bank offers new mortgage loans to eligible customers. The bank creates a loan
request form to collect the loan requests and decides not to consider the loan request if a
customer already applied for a loan. To achieve the business use case, which of the following
automation shapes is best suitable?
A. Persist case.
B. Search duplicate cases
C. Create case.
D. Send email.

Answer: B

181. The current version of a travel booking application sends automated booking
confirmation emails that include the wrong Customer name and Case number. How do you
address this issue?
A. Create a patch version of the relevant ruleset to correct the email content.
B. Create a minor version of the relevant ruleset to correct the email content.
C. Create a major version of the relevant ruleset to correct the email content.
D. Create a new ruleset to correct the email content.

Answer: A
182.

183.

Answer: Component->document structure->landmark->document structure

184.

185. An application contains two case types, AutoClaim and PropertyClaim. The inheritance
path for the application contains three copies of the pyDefault data transform that set property
values for two properties, Work Item Urgency and Prefix. If the Call data transforms in
superclass option is enabled for each data transform, what are the values of Work Item
Urgency and Prefix when a user creates a PropertyClaim case?
a. Work Item Urgency = 10, Prefix = [no value]
b. Work Item Urgency = 0, Prefix = "C-"
c. Work Item Urgency = 10, Prefix = "C-"
d. Work Item Urgency = 20, Prefix = "A-

Answer: C

186. During a playback session, a stakeholder perform float a drop-down list is missing one
of the required religions. Which work item do you create in Agile workbench to address this
issue?
a. Feedback
b. User Story
c. Status
d. Bug

Answer: D

187. While testing a form, you need to verify the contents of a data page in memory. Which
tool do you use to view the current contents of the data page?
A. The Clipboard tool
B. Case Designer
C. The Data Explorer
D. Live UI

Answer: A
188. You want operators in two separate units to be able to perform work routed to either
unit. Which configurations support this requirement?

A. On each operator’s record, associate the operator with both units.

B. On each operator’s record, associate the operator with the same work group.
C. On the work record, associate the operator with the work group.
D. On each unit record, associate both operator with each unit.

Answer: B

189. In processing a parent case P-l, two child cases C-l and C-2 are created. Which of the
following statements is correct about the processing of P-l, C-l, and C-2?
A. P-l must be resolved before either C-l or C-2 can be resolved.
B. Either C-l or C-2 must be resolved before P-l can be resolved.
C. C-l must be resolved before C-2 can be resolved.
D. Both C-l and C-2 must be resolved before P-l can be resolved.

Answer: D

190. In an application for configuring hardware equipment for new employees, the manager
chooses a laptop model from a drop-down list. The list of available laptop models is
maintained in an external system and may change over time. Which of the following do you
use as the data source for this drop-down list?
A. A data page
B. A local list
C. A data table
D. A data transform

Answer: A

191. A requirement for a hotel reservation case type states that as customers change their
room selection, the total cost of the reservation updates. How do you satisfy this requirement?
A. Configure a Validate rule for the room selection step.
B. Apply a Disable when condition to the total cost field.
C. Add a When condition to the room selection step.
D. Define a declare expression for the total cost field.

Answer: D

192. The following example shows the ruleset list for the logged in operator. What is stored
in the Admin@MyCo ruleset?
Admin@MyCo:
Purchasing:01-01
PurchasingInt:01-01
MyCo:01-01
MyCoInt:01-01
Supplier:01-01
Customer:01-01
Inventory:01-01
Pega-ProcessCommander:07-10
Pega-DeploymnetDefaults:07-10
Pega-LP-Mobile:07-10
A. Preferences for the operator.
B. Rules checked out by the operator.
C. Rules delegated to the operator.
D. Rules recently opened by the operator.

Answer: B
193.

Answer: Get Next Work -> Action, Required->Condition, Tab key-> Event