Risk-based Driving &

Journey Management Standard

Drivers’ Communication Package

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Introduction
This package has been prepared to align line managers and the HSE function on the messaging concerning the
revised Driving & Journey Management Standard.

The updated Standard brings some important changes that need to be communicated to our driver population—our
key target audience. It is therefore essential that all drivers and supervisors in your location attend a mandatory
session on driving safety and compliance.

The objective of this session is to:

■ Provide a wake-up call on driving safety, using the Algeria video
■ Present the slide deck provided. The slides provide an overview of the new approach and what it
means to our drivers
■ Hand out the Driving Cards to all drivers and ensure they know and understand the key controls and
those that are specific to their location
■ Reinforce that 100% compliance is expected of everyone

It is essential that prior to running the session you have read and understood the Country Journey Management
Procedures relevant to the location where the session is conducted.

Sessions are intended to be as interactive as possible. You are therefore encouraged to involve the drivers, wherever
possible, and spend time on the group discussion at the end.

Color-coded notes have been added in brackets to guide you through the session. Please read carefully this
communication package before you are due to run the session. If you have any queries, please do not hesitate to
contact your GeoMarket HSE Manager.

To run the session, you will need the following:

■ The presentation updated with local content on slides #6 and #10
■ Driver Safety Cards in the local language, updated with local content for all drivers attending the session
■ Driving Safety Cards in the local language
■ An updated copy of the Country Journey Management Procedures from QUEST

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Key Messages at a Glance

What?
■ Driving continues to be the biggest killer in Schlumberger. In 2011, we saw a worrying rise in fatalities,
making it the worst year since 2008.
■ Schlumberger is introducing a risk-based Driving & Journey Management Standard to ensure the
highest level of controls is implemented in countries with the highest driving risk.
■ Documentation has been simplified to clarify what is required of each driver.
■ From now on, drivers will only have one reference: the Country Driving & Journey Management
Procedures that are relevant to the location where they live and work. These are available in QUEST.
■ 100% compliance to our Driving & Journey Management Standard is expected by July 1, 2013.
■ Driving Cards have been created to remind drivers of the key driving controls. The cards list the
checkpoints drivers have to confirm before starting every journey.
■ Driving cards must be institutionalized across Schlumberger and checkpoints validated at every trip.
■ Fatigue Management is a key element of the risk-based Driving & Journey Management Standard.
■ Observation & Intervention (and stopping the job) continues to be promoted.

Why?
■ Safety continues to be a priority for Schlumberger.
■ The number of driving-related fatalities increased dramatically last year.
■ Our company’s ambition is to achieve zero driving-related fatalities attributable to noncompliance and
drastically lower the number of auto-accidents.
■ The simplified documentation will help us achieve 100% compliance to our Driving and Journey
Management Standard.
■ The risk-based methodology will enable flexibility and recognizes the diversity of our company. The
one-size-fits-all approach is no longer viable.

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Speaker’s Notes for Presentation to Employees
TITLE SLIDE: A STEP CHANGE IN DRIVING SAFETY

A Step Change in Driving Safety

Slide 1

Hello everyone.
We have gathered you here today to discuss some key changes to the Driving & Journey Management Standard and
what these changes mean to you.
More importantly, I want to draw your attention to the fact that despite our efforts to reduce and eliminate the
number of auto-related accidents, driving continues to be our biggest killer.
The collision that happened in Algeria last year, in which three of our colleagues lost their lives, serves as a wake-
up call for us all. It is a stark reminder that unless we all do something about it, we will continue to see colleagues
and friends die in front of our eyes.

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SLIDE 2: PRESENTATION OUTLINE

Presentation Outline

 A Wake-up Call

 Key Changes – What They Mean to You

 What Is Expected of You

Slide 2

This presentation is divided into three parts.

During the first part, we will watch the video narrating the Algeria accident. We will then look at the recurrent
root causes behind the majority of accidents that we have experienced in recent years and I will then outline our
company’s goals in terms of safety.
The second part focuses on the measures we will put in place to ensure that we realize this goal and what these
changes mean to you.
Finally, I will discuss what is expected of you as a result of these changes.
We will end the session with a group discussion. This will be a very important part of today’s meeting, as we want
to hear your thoughts on how we can reduce and eliminate accidents. We want to ensure that you have all the
support you need.

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SLIDE 3: A WAKE-UP CALL

A Wake-Up Call
 Driving Safety Video

Slide 3

Let us now watch together the short video narrating the driving accident that happened in Algeria in 2011. Some of
you will have already seen this video, but it is important that we reflect together on what happened...and the chain
of events that led to it.
[Play video]

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SLIDE 4: ACCIDENTS’ ROOT CAUSES

Accidents’ Root Causes

 Fatigue
 No intervention
 Poor journey management

Slide 4

Unfortunately, the accident in Algeria is not an isolated event.

Last year, we had 23 fatalities due to driving… and this year, five [update number before making this presentation]
people have already lost their lives.
I am sure you will agree with me that we need to take action.
Based on our accident investigations, we know that among the root causes of the accidents we suffer year in year
out are:
■ Lack of sleep. 20% of all road accidents are caused by fatigue; when we are not rested, we have slower
reactions, decreased awareness and lack of attention
■ Most driving accidents are caused by human error of some sort. Recognizing unsafe driving behaviours and
intervening in a timely manner can prevent accidents and save lives
■ Journey management and convoy procedures ensure that risks are identified and drivers are properly briefed.
When correctly followed, they reduce the risk of crashes and ensure that help is readily available when needed

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SLIDE 5: OUR GOAL

Our Goal

 To achieve zero driving-related fatalities

 To drastically lower the number of driving accidents

 To accomplish 100% compliance to our standard

Slide 5

It goes without saying that our goal is ultimately to achieve zero driving-related fatalities attributable to
noncompliance.
In striving to achieve this goal we will also seek to drastically lower the number of auto accidents that injure
employees, families, contractors and third parties.
We want to accomplish 100% compliance to our driving and journey management standard worldwide by July 1
2013. This is not unreasonable or unattainable.

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SLIDE 6: DRIVING & JOURNEY MANAGEMENT PROCEDURE:

Driving & Journey Management Procedures

Slide 6

[Ensure that QUEST has been updated with your local Driving & Journey Management Procedure. You will need to
show this page during the presentation – or provide a copy of the procedure, clearly stating what controls are in
place in your location.]
Having looked at the root causes behind the majority of accidents and discussed our objectives let me explain the
key changes we are implementing to ensure that we achieve our goal... and more importantly what these changes
mean to you.
The most visible change is the simplification of our documentation to ensure that requirements are clear. We now
have one set of procedures that are relevant to the location.
As drivers, from now on, you won’t need to be concerned with multiple documents... you will have one reference –
the country driving & journey management procedures – which provides all relevant driving rules for this location.
Here is your Driving & JMP, which is accessible through QUEST.
When required, site-specific Driving and Journey Management Procedure that address location-specific driving risks
are accessible from and aligned with the Country Driving and Journey Management Procedure.

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SLIDE 7: DRIVING SAFETY CARDS

Driving Safety Card

LOCAL
CONTENT

Slide 7

Another visible change is the introduction of the Driving Safety Cards. They support the Country Journey
Management Procedures.
[Distribute both cards and ask participants to look at the Driving Safety Card first.]
Every Schlumberger vehicle will be equipped with the Driving Safety Card.
The card has been designed to remind you of the key controls you need to observe. The card is presented as a
checklist. Every pre-trip call with the Journey management centre will reference the card and the controls.
It is compulsory [please stress that they are required to do this] that you confirm all the checkpoints on this card
before starting every journey. On the reverse of this card, you will find the key local controls and information, such
as emergency numbers.
The Driving Card lists the final checks you need to make before starting every journey. It does not replace, however,
other controls that are in place in your location, such as pre-trip vehicle inspections and journey management trip
plans.
If you do not or cannot comply with the controls on this card, do not start or stop your journey and call
your supervisor. It is up to management to take the decision of what to do next. You will have done a
good job by stopping and making the call.

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SLIDE 8: DRIVER SAFETY CARDS

This card does not replace any of the pre-existing pre-trip vehicle check sheets or equivalent in use in
your location.

Driver Safety Card

Photo Pocket

Slide 8

[Ask participants to look at the Driver Safety Card.]

Additionally, you will be given your own “Driver Safety Card”. This is your own reference card, to be kept together
with your QHSE passport.
You must put your name on the front cover. This card reminds you of the expected behaviors of a safe Schlumberger
driver. The controls are the same as those listed on the driving card.
The back cover features a plastic pocket. You are encouraged to keep a photo of your loved ones to remind
yourselves of those who are waiting for you to return home safely.

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SLIDE 9: FOCUS ON FATIGUE MANAGEMENT

Focus on Fatigue Management

 16-hour rule
– Minimum 8 hours of quality rest in
last 24 hours
 Maximum 10 hours’ driving in a 24-
hour period
 STOP every 2 hours for a 15-minute
break

Slide 9

A key element is also our renewed focus on Fatigue Management.

Previously, the Standard definition of the 16-hour rule was overly complicated and included several references to
work time and duty time. This led to misinterpretation.
To avoid any misunderstandings, the 16-hour rule is now re-stated using only quality rest time and time awake, to
control when driving is allowed.
Let us be clear, to be able to drive a Schlumberger vehicle, you must get 8 hours of quality rest to ensure you are
rested and then you may only drive during the following 16-hour period. You are restricted to a maximum of 10
hours actual driving time during that 16-hours period.
In addition you are required to stop the vehicle for a 15-minutes break after every 2 hours of continuous driving
as a minimum, or if you feel tired.
It is your responsibility to ensure that you accumulate the required quality rest during your time off work. It will
be management’s responsibility to ensure that job planning and work schedules are designed to comply with the
16-hour rule or local hours of service regulations.
[In certain countries with higher levels of legislation there are more strict controls and these must be complied with.
In those countries where stricter hours of service apply, it is important to identify the relevant drivers who need to
comply with the local regulations versus the Schlumberger rules.]

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SLIDE 10: JOURNEY MANAGEMENT

Journey Management

 Zone maps

 “Hours of darkness” driving rules

 Trip approval
Insert picture of
your local map with
 Journey Management Center a JM geo zone

Slide 10

[This slide serves as a placeholder. Please provide information on the zone maps, the “hours of darkness” driving
rules and who approves trips. As for the JMC, ensure that you inform the group on which JMC they need to use, the
contact details and the rules of engagement – the interaction between the JMC and the driver.]
Continuing with our key changes let me now provide you more information on Journey Management.

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SLIDE 11: INTERVENING & STOPPING THE JOB

Intervening & Stopping the Job

 We are all responsible for
each other’s safety

 By intervening and stopping

the job we can save a life

Slide 11

As pointed out by our CEO at the beginning of the safety video… three of our colleagues would, most likely, be alive
today if somebody had intervened.
Nine out of every ten accidents are caused by human error – someone triggers an event but no one intervenes.
Observation and intervention– and stopping the job when a situation is perceived to be unsafe – can save someone’s
life. If only people were to step up and not turn a blind eye, we would not see so many fatalities.
We will continue to promote observation and intervention and recognizing those of you who by stopping the job
prevent an accident.
As stated on many occasions, you have full support from Schlumberger management to stop the job if you feel that
something is not right. Intervening in these circumstances could save someone’s life.
[Ask the group if they have a story to share where somebody successfully intervened and prevented somebody from
getting hurt.]

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SLIDE 12: GROUP DISCUSSION – NOW IT’S YOUR TURN

Group Discussion: Now It’s Your Turn

 Are there any driving rules that are not clear to you?

 Is there anything you need that will ensure that you achieve
100% compliance?

 Do you have any worries regarding driving safety?

Slide 12

[At this point, it is important that you go through the controls found on the Driving Safety Card with the group.
Ensure that they understand what each control means and what is expected of them.]
Now that we have looked at all the key changes and what they mean to you, we would like to know whether there
are any hurdles that might prevent us from achieving our goal.
Let us look again at the Driving Safety Card. As previously mentioned, it is important that you understand all the
controls listed on the cards. Are there any controls that are not clear to you? If not, it is important that we clarify
this now.
Are your monitors working? Are you getting the necessary rest? Do you get feedback from your driving monitor score?
Do you have any worries concerning safety?
Do you have a story that you can share with us where you prevented somebody from getting hurt?
Can you please make five recommendations to improve driving safety and compliance in their location/ base?
[Feel free to ask additional / different questions that might be more relevant to your audience.]

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SLIDE 13: MANAGEMENT COMMITMENT:

Management Commitment

 Plan work schedules to ensure you can

comply with the 16-hour rule
 Ensure you will receive appropriate
training
 Give you feedback on your driving
performance
 Lead by example

Slide 13

And we will also do our bit, to ensure that you can be compliant.

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SLIDE 14: CONCLUSIONS

Conclusions
 Our goal:
– Have zero driving fatalities
– Drastically lower the number of
accidents
– Achieve 100% compliance

 Your role is critical:

– Comply with our rules and use the
Driving Safety Card every time you
start a journey
– Stop the job in unsafe situations

Slide 14

In summary, our goal is to achieve zero driving fatalities, to drastically reduce the number of accidents and to
achieve 100% compliance to the new driving & journey management standard by July 1 2013.
As you may have heard many times, our standards and procedures have been put in place to keep us safe. It is
everyone’s responsibility to comply with our company’s standards.
Your role is critical to our success – we need you all to know and follow the journey management and driving
procedure, comply with the trip plan and intervene if you notice that a situation could potentially be unsafe.

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