Segway® HT

reference manual
> i Series
> p Series
> Segway XT
> Segway GT

welcome to the evolution of personal mobility.

about this manual
Congratulations on the purchase of your new Segway Human Transporter (HT)! You are about to
experience human mobility like you never have before. This manual describes the technology and
engineering incorporated into your Segway HT. It also includes information on battery charging,
maintenance, and troubleshooting. The Reference Manual does not contain instructions on how to ride
the Segway HT.
Use this manual for the following Segway HT models: i Series, p Series, Segway Cross-Terrain
Transporter (XT) and Segway Golf Transporter (GT).
To assemble and charge your Segway HT for the first time, follow the separate Assembly Instructions
included with your Segway HT. If you don’t have the Assembly Instructions for your Segway HT model,
contact an Authorized Segway Dealer.
If you have any questions, or need the user materials for any Segway HT model, contact an Authorized
Segway Dealer. For a list of Dealers, visit www.segway.com. Check the website for updates to
Segway HT user materials: www.segway.com.

© 2005 Segway LLC

the risk of injury
To learn to ride your Segway HT i Series, p Series, Segway XT or Segway GT model, you must read and
follow all instructions and warnings in the Riders’ Guide and you must watch the Safety Video. If you don’t
have the Riders’ Guide for your Segway HT model or the Safety Video, contact an Authorized Segway Dealer.
For a list of Dealers, visit www.segway.com.

WARNING!
RISK OF DEATH OR SERIOUS INJURY
Whenever you ride the Segway HT, you risk death or serious injury from loss of control, collisions and falls. To 3

reduce risk of injury, you must read and follow all instructions and warnings in the Riders’ Guide for your
Segway HT model and you must watch the Safety Video.

Segway contact information

Segway Customer Operations: 1-866-4SEGWAY (1-866-473-4929).
Fax: 1-603-222-6001
Email: [email protected].
Website: www.segway.com.
 icon legend
WARNING!

WARNING indicates a potentially notes troubleshooting

hazardous situation that, if not Look for this icon for Look for this icon for guidance in
avoided, could result in serious important information. troubleshooting problems with
injury or death. your Segway HT.

record your serial number and key code

4 To order replacement Keys, you must have both the Serial Number of your
Segway HT, and the Key Code. The Serial Number is the 12-digit number
beginning with “0” located on the left side of the bar code label on the rear
edge of the Platform.

The Key Code is a 16-digit number located on the

0123456789012345 bar coded tag included with your Keys. S
012345678901 SER MOD 1680400011
M

Record these numbers and store them in a confidential location, separate

from your Segway HT.
contents
your Segway HT ................................................................. 6
Segway HT specifications................................................... 7
chapter 1: how the Segway HT works............................... 12
chapter 2: helpful hints .................................................... 19
chapter 3: battery packs .................................................. 22
chapter 4: troubleshooting and display icons................... 29
chapter 5: service ............................................................ 37
chapter 6: frequently asked questions............................. 42

contents
chapter 7: contact and legal information ......................... 43
index ................................................................................ 46

5
 your Segway HT
Mode Button
Steering Key Port
Grip Display
Handlebar
Handlebar
Trim p Series
Height Adjustment Collar
your Segway HT

Control Shaft
Fixed Grip

Control Shaft Clamp Bolt

Fender Control Shaft Base

6 Top View of Handlebar
Splashguard

Charge Port Charge Port

Indicators Segway XT

Wheel Insert

Parking
Stand

Front Trim Battery Packs

Tire/Wheel
Assembly
Platform Mat
(i180 shown) Segway GT
Back View of Platform
Segway HT specifications
Model Specifications p Series i Series Segway XT Segway GT

Segway HT specifications
Rider Weight and Cargo Limits *

max. payload (rider plus all cargo): 210 lbs (96 kg) 260 lbs (118 kg) 260 lbs (118 kg) 260 lbs (118 kg)

min. rider weight: 100 lbs (45 kg) 100 lbs (45 kg) 100 lbs (45 kg) 100 lbs (45 kg)

max. handlebar cargo weight: 10 lbs (4.5 kg) 10 lbs (4.5 kg) 10 lbs (4.5 kg) 10 lbs (4.5 kg)

Performance
7
max. speed: 10 mph (16 km/h) 12.5 mph (20 km/h) 12.5 mph (20 km/h) 12.5 mph (20 km/h)

energy (rechargeable battery packs): NiMH NiMH or Li-ion Li-ion Li-ion

range on a full charge- NiMH: ** 6 to 10 mi (10 to 16 km) 8 to 12 mi (13 to 19 km) NiMH not available NiMH not available

range on a full charge- Li-ion: ** Li-ion not available 16 to 24 mi (26 to 39 km) 9 to 12 mi (14 to 19 km) 8 to 24 mi (13 to 39 km)

turning radius: Zero. The wheels can rotate in opposite directions, enabling the Segway HT to turn in place.

tire inflation pressure: 22 psi (150 kPa) 15 psi (105 kPa) 4 psi (28 kPa) 15 psi (105 kPa)

power requirements (worldwide): 100 to 240 V, 50 to 60 HZ 100 to 240 V, 50 to 60 HZ 100 to 240 V, 50 to 60 HZ 100 to 240 V, 50 to 60 HZ
* See page 9 for information about why Segway sets these weight limits.
** See page 10 to read about maximizing the distance you can travel on your Segway HT, and factors that can increase or reduce your range.
 Model Specifications (Continued) p Series i Series Segway XT Segway GT
Dimensions

machine weight without battery packs: 55 lbs (25 kg) 68 lbs (29 kg) 82 lbs (37 kg) 74 lbs (33.5 kg)
Segway HT specifications

battery pack weight: See Battery Pack Specifications on page 23.

ground clearance (unloaded)- NiMH: 3.0 in (7.6 cm) 4.0 in (10.2 cm) NiMH not available NiMH not available

ground clearance (unloaded)- Li-ion: Li-ion not available 3.0 in (7.6 cm) 4.5 in (11.4 cm) 3.0 in (7.6 cm)

machine length and width: 16 x 22 in (41 x 55 cm) 19 x 25 in (48 x 64 cm) 21 x 30.5 in (53 x 77 cm) 33 x 37 in (84 x 94 cm)

handlebar height: 35.5-48.5 in (90-123 cm) 37-50 in (94-127 cm) 38-51 in (97-130 cm) 37-50 in (94-127 cm)
8 platform height (unloaded): 6.7 in (17 cm) 8.0 in (20 cm) 9.5 in (24 cm) 8.0 in (20 cm)

tire diameter: 16 in (41 cm) 19 in (48 cm) 21 in (53 cm) 19 in (48 cm)

tire type: Standard Standard All-terrain Enhanced Traction

Weight Limits for Riders and Cargo
Segway sets weight limits for two reasons: rider safety and to reduce risk of damage to the Segway HT.

Dynamic Weight Limits Minimum Weight Limit Structural Weight Limits

To keep the Segway HT and rider upright, the The rider’s weight must not be less than 100 lbs. Increased risk of damage to the Segway HT is another
Segway HT must always have enough power to be able (45 kg). If the rider is below the minimum rider weight consequence of exceeding the maximum weight limits.

Segway HT specifications
to turn its wheels forward and backward. Exceeding the limit, she may not be able to ride safely because she Heavier payloads place greater stresses on the Segway
weight limits, especially when combined with other cannot shift her weight far enough back (behind the HT. Segway’s testing has shown that the stresses
variables that require more power (see list below), will centerline of the wheels) to safely slow down and stop, created by a payload within the total payload weight
increase your risk of falling or damaging the especially when riding downhill. Also, riders below the limit (with any cargo not exceeding the applicable cargo
Segway HT. Variables that require more power include: minimum weight limit might fail to properly activate the weight limits), ridden on a wide variety of terrain in
Segway HT’s balancing system. accordance with the instructions in the Segway HT
> Higher payloads (weight of rider and all cargo)
Riders’ Guide, the Segway HT Reference Manual, and
> Steeper slopes Handlebar Cargo the Segway HT Safety Video, will not damage the
> Bumpier surface conditions
The total weight of any Handlebar payload plus any Segway HT.
> Higher speeds 9
other attachments hanging from the Handlebar should
> Abrupt maneuvers Just like the dynamic weight limits, several factors
not exceed 10 lbs (4.5 kg). Exceeding this limit
Since the Segway HT can monitor the amount of power affect the loads transmitted to the Segway HT:
interferes with the Segway HT’s balancing ability and
being used, the Segway HT will engage the Speed
could cause the Segway HT to accelerate on its own, > Skill level of the rider
Limiter (and potentially perform the Stick Shake
risking injury and damage. > Payload (weight of the rider and all cargo)
Warning) in response to these variables. It is important
> Surface condition (obstacle height, etc.)
that all riders learn to anticipate and recognize when
the Segway HT is reaching the limits of performance. The stresses created by exceeding the rider or cargo
weight limits, especially when riding on uneven terrain,
could damage the Segway HT.
 Maximizing Range
Only experienced riders riding in optimum conditions will reach the maximum range distances stated on page 7. The range of your Segway HT is affected by many variables,
including:
> Terrain: Riding on smooth, flat terrain improves > Tire Inflation Pressure: Riding with tire pressure > Battery Pack Condition: Properly charged and
range; riding on hilly terrain and unpaved surfaces below the specified limit reduces range. maintained Battery Packs provide greater range;
Segway HT specifications

reduces range. For example, the Segway GT’s old, cold, heavily used, or poorly maintained Battery
estimated range on a golf course is 8 to 10 miles (13 > Rider Weight and Cargo: Lighter riders with less Packs provide less range.
to 16 km); on pavement, the estimated range is 16 cargo get better range than heavier riders with
to 24 miles (26 to 39 km). more cargo. > Wind: Tailwind increases range; headwind reduces
range.
> Speed and Riding Style: Consistent, moderate > Temperature: Storing, charging and riding nearest
speed increases range; frequent starting, stopping, the center of the recommended temperature range
acceleration, and deceleration decreases range. improves range. Riding in colder temperatures
reduces range significantly.
10
Model Descriptions
You should first learn to ride using the Beginner Key in an area with no obstructions and a level, smooth riding surface with good traction. See the Riders’ Guide and watch the
Safety Video for instructions and warnings about learning to ride.

Segway HT specifications
i Series p Series Segway XT Segway GT

The i Series model is optimized for The p Series model is optimized for The Segway XT is optimized for outdoor The Segway GT is optimized for use 11
indoor/outdoor use in a wide variety of indoor/outdoor use in densely use. The Segway XT has larger wheels on Golf Courses. It ships with
environments. Weight limits, range and populated environments. The p Series and wider tires with knobby treads, and Enhanced Traction Tires, the Golf
top speed are higher than on the model is lighter than other models, has is intended for use on more varied and Bag Carrier kit and Li-ion Battery
p Series model. The i Series may use a smaller wheel diameter, Motors, rugged terrain than other models. The Packs. The Golf Bag Carrier kit ships
either two NiMH Battery Packs or two Batteries, and Platform. This model Segway XT’s wider stance and low in a separate box, which includes
Li-ion Battery Packs. Older i Series uses NiMH Battery Packs only. pressure tires provide increased additional instructions and warnings
models, originally equipped with NiMH stability and traction on rough terrain. for proper installation and use. To
Battery Packs, require a software This model uses Li-ion Battery Packs reduce risk of injury, be sure to
upgrade to switch to Li-ion Battery only. The Segway XT is not intended for follow those separate instructions
Packs. use on sidewalks. when installing and riding with the
Golf Bag Carrier.
 chapter 1: how the Segway HT works
Redundant Subsystems
The Segway HT uses technology called dynamic The Segway HT has been designed with the utmost
stabilization. When you lean forward, your center of concern for the safety of the rider and those who may
how the Segway HT works

gravity moves forward of the contact patch (the place be nearby. Redundant subsystems are provided to
where the tire contacts the ground) causing the maintain controlled operation of the Segway HT in the
Segway HT to tilt forward. The Segway HT’s systems unlikely event of a component failure. If one of the
sense this change (measuring 100 times per second), redundant components fails, the other component
and power the wheels to keep them underneath you. continues to operate, bringing the rider to a safe stop.
The Segway HT’s technology balances forward and Five of the subsystems in the Segway HT are designed
The Segway HT works like the human body. If you lean backward but not side-to-side. That means that if the with a redundant architecture: Controller Boards,
forward, you take a step forward to keep your balance. rider tilts the Segway HT onto one wheel, it will not Motors, Battery Packs, the Balance Sensor Assembly,
If you lean back, you step back. Substitute wheels for dynamically bring itself underneath the rider. It could and Handlebar Electronics.
12 fall over. The rider is responsible for dynamically
feet, and you have an empowered pedestrian on a
Segway HT. stabilizing laterally while riding the Segway HT.
Leaning into turns and leaning uphill when riding
across a slope are the rider’s responsibility (see the
Riders’ Guide for details).
 how the Segway HT works
> Controller Boards > Motors
13
The two Controller Boards receive input from the Each wheel is independently driven by redundant, high- The Motor for each wheel (right/left) is connected to the
gyroscopes and other sensors, and from the Handlebar speed electric Motors that produce no pollution front and rear drive systems. This allows either the
Electronics. They also monitor battery condition. The emissions. The brushless design employs computer front or the rear drive system to produce torque on the
Controller Boards send commands to the Motors. The technology to precisely regulate motion. The Motors Motor shaft. The system uses independent controllers
Controller Boards are interchangeable. They are have been tested to power levels of two horsepower. for the front and rear drive systems. If either Motor
connected to the Control Shaft Cords, the Balance Each Motor is wound as two separate electrical fails, the Segway HT will perform a Safety Shutdown.
Sensor Assembly, the Batteries, and the Motors, so circuits, capable of independent operation, acting as
that if there is a malfunction in any of these one mechanical entity.
components or the connections between them, the For information about Safety
Segway HT will perform a Safety Shutdown. Shutdown, see page 17.
how the Segway HT works

> Battery Packs > Balance Sensor Assembly > Handlebar Electronics
14 The two Battery Packs are sealed units that require no The Balance Sensor Assembly contains five angular The Handlebar contains redundant communication
maintenance besides proper charging and storage. rate sensors (solid state gyroscopes) and two tilt systems and redundant sensors in the Steering Grip
Either Battery Pack can be installed in the front or back sensors. These sensors gather information about the and Mode Button. If there is a malfunction in either the
of the Platform. Both Battery Packs must be of the orientation of the Platform in all three planes (pitch, Steering Grip or Mode Button sensors, or any of the
same chemistry (for example, you cannot mix one roll, and yaw). This information is sent to the Controller other electronics in the Handlebar, the Segway HT will
NiMH Battery Pack with one Li-ion Battery Pack). Boards. All five of the rate sensors are constantly perform a Safety Shutdown. Each system in the
Li-ion Battery Packs are larger than NiMH Battery checking each other to ensure each is operating Handlebar communicates information to the Controller
Packs. If either Battery Pack fails, the Segway HT will correctly. The two tilt sensors check each other in the Boards via an independent Control Shaft Cord. If either
perform a Safety Shutdown. same manner. If any of these sensors fails, the cord malfunctions, the Segway HT will perform a Safety
Segway HT will perform a Safety Shutdown. Shutdown.

For information about Safety

Shutdown, see page 17.
 WARNING!
Read and follow all the instructions in the
Riders’ Guide and watch the Safety Video for
When the Segway HT reduces performance, the Display
important safety information about Speed

how the Segway HT works

will show the following:
Limiter, Stick Shake and Safety Shutdown.

Display
Icon
Speed Limiter (green)
The Segway HT will push its Handlebar back to slow the The speed at which the Speed Limiter will tilt
rider down. The speed at which the Segway HT pushes the Handlebar back depends upon the Key
the Handlebar back depends on a variety of factors used to power on the Segway HT. Other
conditions may cause the Speed Limiter to tilt Definition The Segway HT is operating at
including riding style, terrain, payload, the Key used to reduced performance levels due to a
start the Segway HT, Battery Pack condition, and other the Handlebar back at slower than the 15
temporary condition. The speed
factors (see list at right). When you reach the maximum maximum Key speeds. These conditions limit has been lowered until the
allowed speed, based on these factors, the Segway HT include: condition clears.
will push the Handlebar back to slow you down. This is
called the Speed Limiter. > Riding up a steep hill. User If you feel the Speed Limiter push
Response the Handlebar back, stop leaning
> Riding on bumpy terrain.
forward and slow down. You should
> Low Battery Pack charge. always leave a gap between yourself
> Riding down a hill with fully charged and the Handlebar. Riding against
Battery Packs. (Because of regenerative the Handlebar can cause loss of
charging, if the Battery Packs are fully control, collisions, falls and injury.
charged, the Segway HT will engage the
Speed Limiter to avoid overcharging.)
> The first few seconds after power on.
> Inadequate foot pressure on the Platform.
> The Battery Packs are too hot or too cold.
 Stick Shake Warning
One of the ways the Segway HT notifies you that you are at risk of falling is by shaking the Handlebar and making growling noises. This is called the Stick Shake Warning. The
Stick Shake Warning will occur if you ride backward too fast or if you demand too much power from the Segway HT, such as by riding on a steep slope, on rough terrain, against
an obstacle or by accelerating or decelerating abruptly. Stick Shake Warning is more likely to occur when your Battery Packs are low, cold, heavily used, or poorly maintained.
Stick Shake Warning can happen both when you are on and off the Segway HT, as described in the following table:
how the Segway HT works

Action User Response

Riding aggressively, accelerating or

Ease up! Ride more gently, smoothly and slowly.
stopping abruptly.

Riding against the Handlebar. Ease up! Leave a gap!

16 Riding on rough terrain or steep The terrain is too demanding or steep. Ride on smoother, flatter terrain. If on a slope, turn perpendicular to the
slopes. slope, step off, and proceed in Power Assist Mode.

Riding against an obstruction. Stop pushing against the obstruction. Stop, step off, and proceed in Power Assist Mode.

Riding backward. Stop, turn in place, and proceed forward.

During Safety Shutdown. Come to a controlled stop and safely step off within 10 seconds.

Moving a Segway HT with no rider on When moving your Segway HT in Balance Mode with no rider on the Platform, you must move very slowly, or
the Platform while in Balance Mode. switch to Power Assist Mode. (See Rider Detection on page 18 for more detail.)

Stepping on the Platform while in Remove your foot. Level the Platform. Tap the Mode Button to enter Balance Mode. Check the Display for the
Power Assist Mode. green smiling face. Move the Handlebar to make sure that the wheels respond. Try stepping on again.
Safety Shutdown
If the Segway HT detects a fault in any of its redundant pending empty battery condition even though the Battery
subsystems, the Segway HT notifies you by Packs were recently charged. Whenever you see the
automatically reducing its speed, shaking its pending empty battery condition icon in the Display, you
Handlebar, making growling and beeping noises, and should come to a controlled stop and safely step off of the

how the Segway HT works

flashing red in the Display. This is called Safety Segway HT prior to commencement of the Safety
Shutdown. Shutdown. This icon will be shown in the Display:

Display
Display If a Safety Shutdown occurs: Icon
Icon 1. Immediately come to a controlled stop.
(red)
(red)
2. Carefully step off one foot at a time.
3. Do not resume use of your Segway HT until the fault
condition is diagnosed and cleared. Definition Pending empty battery condition
Definition The system has detected a critical
error and is slowing to zero speed Theft Detection Systems User Come to a controlled stop and safely
17
before shutdown (full battery charge Theft detection systems, such as the type used in some
Response step off of the Segway HT prior to
level indicator shown). libraries and retail stores, may interfere with commencement of Safety Shutdown
Segway HT operation. Some theft detection systems
User Come to a controlled stop, then
Never restart and ride your Segway HT after it has
safely step off and discontinue cause the Segway HT to perform a Safety Shutdown. Do
Response not ride within 5 feet (1.5 meters) of any theft detection indicated an empty battery condition or performed
operation. You have approximately
10 seconds from the start of the system. See page 31 for more information. Safety Shutdown due to low battery. The Segway HT
Safety Shutdown to come to a may not have enough power to keep you balanced,
controlled stop and safely step off.
Empty Battery Condition especially if you demand a lot of power at once. If you
The Segway HT will notify you of a pending empty restart and continue riding, you risk falling. Also, you
battery condition prior to initiating Safety Shutdown. risk damaging your Battery Packs, resulting in reduced
A red unhappy face icon will appear in the Display, the Battery Pack life and capacity. Fully recharge your
Segway HT’s speed will be limited, and the Segway HT will Battery Packs within the recommended charging
beep. In some cases, old, cold, heavily used, or poorly temperature range prior to riding. If the condition
maintained Battery Packs may develop a high resistance persists, contact an Authorized Segway Dealer.
condition, which could cause the Display to show the
 Rider Detection Mode Button
The Segway HT Platform contains four Rider Detect Make sure to press four There is only one button on the Segway HT Handlebar. It
sensors (beneath the Mat), which detect the presence When a rider (weighing 100 lb./45 kg. or more) is is called the Mode Button and has three distinct
or absence of a rider while the Segway HT is powered aboard with feet properly positioned on the Platform, functions:
on. all four Rider Detect sensors are depressed, and allow 1. Change from Power Assist Mode to
how the Segway HT works

the Segway HT to operate normally in Balance Mode. If Balance Mode.

fewer than three Rider Detect sensors are depressed 2. Change from Balance Mode to Power
while riding, the Segway HT will reduce the top speed Assist Mode.
limit regardless of the Key used. 3. Power off from either Power Assist Mode
If the Segway HT is in Balance Mode, but none of the or Balance Mode.
Rider Detect sensors are depressed, and the
Segway HT is moved too quickly, the Segway HT will
give the Stick Shake Warning after moving some
distance, and will switch to Power Assist Mode. This
18 response is intended to prevent a riderless Segway HT
from traveling on its own. You should never let go of Mode Button
your Segway HT while it is in Balance Mode.
See the Riders’ Guide for more information regarding
the Mode Button.

When you are riding the Segway HT,

WARNING! the Mode Button is disabled. This is
Never place anything on the Platform, except to prevent accidentally powering off
your feet. Doing so could defeat the Rider or accidentally switching to Power
Detection safety feature, and allow the Assist Mode while riding.
Segway HT to travel on its own, risking
running into a person or property and causing
injury or damage.
chapter 2: helpful hints

Check the Tire/Wheel Assembly

Before each ride, check to make sure the WARNING!

helpful hints
Tire/Wheel Assembly does not wobble and both Wheel
Nuts are tight. Grasp the Tire/Wheel Assembly and The Tire pressure stated on the Wheel label
attempt to move it side-to-side to check for Wheel (near the inflation valve) supersedes any
wobble. The Tire/Wheel Assembly should not move recommended pressure stated on the Tires.
laterally. If you detect Wheel wobble, check the Wheel > Higher pressure reduces suspension
Nut and tighten if necessary. See page 40 for additional performance and traction, and increases 19
information regarding service procedures for the risk of loss of control, collisions, and falls.
Tire/Wheel Assembly. > Lower pressure reduces range and
increases risk of damage to the Tire/
Tire Inflation Pressure Wheel Assembly. Security
The Tires on the Segway HT serve two important > Unequal pressure causes the Segway HT The best way to deter theft of your Segway HT is to
functions, suspension and traction. Both functions are to turn in the direction of the lower store it in a secure indoor location with the Keys stored
affected by the Tire inflation pressure. pressure Tire. separately. If you must leave your Segway HT
Check Tire inflation pressure regularly. Ensure that unattended in a location that is not secure, you may use
Tires are properly inflated to the pressure stated on the a cable lock threaded through the Wheel. Secure the
label attached to the Wheel (near the inflation valve). lock around an appropriate fixed object. However, a
Check that both Tires are inflated equally and are free thief can always remove the Wheel and Fender or cut or
of debris or contaminates. break the lock and steal your Segway HT. No lock is
theft proof.
Do not leave your Keys with the Segway HT.
 i

Lifting and Loading Watch Your Fingers Avoid Submersion

helpful hints

Use safe and appropriate loading and lifting Never lift the Segway HT by its Tires, Fenders, or Do not submerge the Battery Packs or Platform in
techniques. Make sure the Segway HT is powered off Wheels because your hands or fingers could become water. Do not wash the Segway HT with a power washer
prior to lifting. Segway recommends that two people caught between the Tire and the Fender, resulting in or high pressure hose. Avoid getting water in the
work together to lift the Segway HT. Each person injury. Charge Port. Always close the Charge Port Cover after
20 should place one hand on the Control Shaft (below the charging.
Height Adjustment Collar). Each person should place Storage Avoid exposure to heavy downpours or extended
the other hand under the Platform or, with the To avoid permanent damage to the Battery Packs, you
periods of heavy rain (including during riding, storage,
Segway XT, use the Lifting Handles on the Fender must fully charge the Battery Packs at least once every
or while being transported.) If your Segway HT has
Frames. Lift with your legs, not your back. month, even when your Segway HT is in storage.
been exposed to a heavy downpour or an extended
Store your Segway HT (and its Battery Packs) indoors, period of rain, remove the Handlebar/Control Shaft
Keep Wheel Inserts Installed in a place that is dry and free of moisture, humidity, and Assembly (see page 38). To reduce risk of water
Some Standard and Enhanced Traction Tire/Wheel temperature extremes. Even if you will not be using damage to the Handlebar electronics, make sure you
Assemblies contain Wheel Inserts. See illustration on your Segway HT for an extended period of time, you do not tip the machine forward. Inspect for water in the
page 6. For these Wheels, you can choose different should leave it plugged into AC power. Otherwise the Control Shaft Base. If water is present, tip the Platform
styles to customize your Segway HT. To reduce risk of Battery Packs could fully discharge over time, causing forward to drain, and allow to dry. After ensuring there
injury from the Wheel openings, make sure the Wheel them damage. is no water present in the Control Shaft Base or Control
Inserts are properly installed. Remain within the recommended operating, charging, Shaft Cord Connectors, reinstall your Handlebar/
and storage temperature ranges (see page 23) to Control Shaft Assembly (see page 39).
preserve the full performance capabilities of the
See page 41 for cleaning instructions.
Segway HT Battery Packs.
Do Not Tow Anything With Your Using the Parking Stand (i Series only)

helpful hints
Segway HT To deploy the Parking Stand: Reminders:
Although your Segway HT is versatile, you should not 1. Make sure the power is off. > Make sure you power off before tilting the
attempt to tow or push anything with it. If you try to tow 2. Tilt the Segway HT back toward you. Segway HT back toward you. Do not tilt the Segway
a trailer or other item, you may not be able to stop in a 3. Turn the lever at the right front corner of the HT back toward you when in Balance Mode. This
safe manner, turn effectively, or handle various terrain Platform to the left until it is perpendicular to the could cause the Segway HT to back up into you and
21
features. Fender. could cause injury.
4. Move the Handlebar forward until the Segway HT > Retract the Parking Stand before you attempt to
rests on the Parking Stand. The Platform will be stand on or move the Segway HT.
tilted backward to discourage anyone from stepping The Parking Stand will support only an unloaded
on. Segway HT and may break (or cause a fall) if you
To retract the Parking Stand: attempt to stand on or move the Segway HT with
1. Make sure the power is off. the Parking Stand deployed.
This is a safety feature to reduce risk of injury from
2. Tilt the Segway HT back toward you. operating a Segway HT with the Parking Stand
3. Turn the lever at the right front corner of the deployed.
Platform to the right until it is parallel to the
> Use the Parking Stand on relatively level ground. It
Fender.
will not work on a slope.
 chapter 3: battery packs
Safety Guidelines Shipping Li-ion Battery Packs
(on or off your Segway HT)
Follow the instructions in this Li-ion Battery Packs are considered "Hazardous WARNING!
manual carefully for your own safety, Materials" under shipping regulations.
the safety of others, and to maximize Do not use the Battery Pack if the Battery Pack casing
battery life and performance. You may ship your Segway HT by ground or sea with Li- is broken or if a Battery Pack emits an unusual odor or
ion Battery Packs installed. You cannot ship your excessive heat or leaks any substance. Avoid contact
Related Documents Segway HT by air with Li-ion Battery Packs installed. with any substance seeping from the Battery Pack.
battery packs

The information in this chapter provides a basic You cannot ship your Li-ion Battery Packs separately
understanding of Segway HT Battery Packs. For more from your Segway HT by any means of transport. Keep out of reach of children and pets. Exposure to
advanced information, and for more experienced Battery Pack voltage could result in death or serious
If you need to arrange air shipment of your Segway HT
riders, read the complementary document, “Battery injury.
with Li-ion Battery Packs installed, or if you need to
Care Booklet” posted at arrange shipment of your Li-ion Battery Packs Unplug and disconnect your Segway HT from AC
22 www.segway.com/support/docs. separate from the Segway HT by any means of power before removing or installing Battery Packs or
Transportation and Shipping transport, contact an Authorized Segway Dealer for performing any service. It is hazardous to work on any
detailed information on shipping of hazardous part of your Segway HT when it is plugged into AC
If you are transporting your Segway HT, protect the
materials. power. You risk serious bodily injury from electric
Battery Packs to avoid damage during shipment. Do
shock as well as damage to your Segway HT.
not expose the Battery Pack to direct heat or moisture,
and avoid heavy vibration during transportation. The cells within the Battery Packs contain toxic
Ground Sea Air
substances. Do not attempt to open Battery Packs. Do
If the casing of a Battery Pack breaks open, leaks any
Battery Not allowed. not insert any object into the Battery Packs or use any
substance, becomes excessively hot, or if you detect an
Packs Allowed Allowed "Hazardous Materials" device to pry at the Battery Pack casing. If you insert
unusual odor, do not use or transport the Battery Pack.
Installed regulations apply. * an object into any of the Battery Packs’ ports or
Do not handle a damaged or leaking Battery Pack
openings you could suffer electric shock, injury,
unless you are wearing disposable rubber gloves, eye Battery
Not allowed. "Hazardous Materials" burns, or cause a fire. Attempting to open the Battery
protection, and are in a well-ventilated area. Dispose of Packs Not
regulations apply. * Pack casing will damage the casing and could release
the rubber gloves and damaged Battery Pack properly Installed
toxic and harmful substances.
in accordance with regulations governing disposal of
* Contact an Authorized Segway Dealer.
toxic materials.
Battery Pack Specifications
Segway HT Battery Pack Type NiMH- 60 Cell (i Series) NiMH- 48 Cell (p Series) Li-ion - 92 Cell
Charging Time

before first use: Important! 12 hours. As soon as possible and before your first use, charge the Battery Packs for at least 12 hours.

first five uses (discharge 50% or less): 8 hours 8 hours not applicable

battery packs
recharge from empty: ~6 hours ~6 hours ~8 hours

Temperature Ranges

operating: 32°F to 122°F (0°C to 50°C) 41°F to 122°F (5°C to 50°C) 14°F to 122°F (-10°C to 50°C)

charging: 41°F to 77°F (5°C to 25°C) 41°F to 77°F (5°C to 25°C) 14°F to 122°F (-10°C to 50°C) 23

storage and transport: -4°F to 122°F (-20°C to 50°C) -4°F to 122°F (-20°C to 50°C) -4°F to 122°F (-20°C to 50°C)

General

capacity (Ah) and voltage: 3.0 Ah, 72 volts 3.0 Ah, 60 volts 5.8 Ah, 72 volts

dimensions: 14 x 6.1 x 2.3 in (35.7 x 15 x 5.7 cm) 13.4 x 4.9 x 2.3 in (34 x 12.3 x 5.7 cm) 14 x 7.5 x 3.2 in (35.7 x 19 x 8.2 cm)

battery pack weight (pair): 19 lbs (8.6 kg) 15 lbs (6.8 kg) 22.7 lbs (10.3 kg)

If you use, charge or store your Segway HT Battery Packs outside these conditions, you may void the limited warranty, damage your
Battery Packs, and/or experience reduced range and ineffective battery charging. For more advanced information regarding operating,
charging and storing your Battery Packs, read the Battery Care Booklet posted at www.segway.com/support/docs.
 To Charge Your Battery Packs
Remember to charge your Segway HT whenever it is Limit NiMH Battery Pack Discharge for
not in use.
the First Five Uses
You do not need to worry about overcharging, so you To maximize NiMH Battery Pack life and performance,
should always plug your Segway HT into AC power follow this procedure to charge and condition your new
when it is not in use. Even if you will not be using your NiMH Battery Packs before the first use and after the
Segway HT for an extended period of time, you should first five uses:
leave it plugged into AC power. Otherwise, the Battery 1. As soon as possible and before your first use,
battery packs

Packs could fully discharge over time, causing them charge the Battery Packs for at least twelve hours.
In order to maintain the best performance from your permanent damage. 2. Limit the duration of the first five uses of your
Segway HT Battery Packs, fully charge your Battery Segway HT so that you do not discharge the Battery
Packs for at least twelve hours, once a month, or once Do not store your Segway HT or Battery Packs for more Packs below the charge level illustrated below. For
every twelve hours of operation— whichever comes than one month without fully charging the Battery information about the battery charge level display,
first. Make sure that your Battery Packs are within the Packs at least once every thirty days. This could cause see page 26.
24
specified charging temperature range when charging. permanent damage to the Battery Packs.

Even if you do not intend to immediately use your new Before Each Ride—Remember to Close
Segway HT, you should still charge the Battery Packs the Charge Port Cover
for at least twelve hours as soon as possible. Close the Charge Port Cover except when you are
1. Make sure the Charge Port is dry. Do not insert the charging the Segway HT. Closing the Charge Port Cover
plug if it is wet. will prevent water, dirt, dust, and other contaminates 3. After each of your first five uses, charge the Battery
2. Plug one end of the Power Cord (provided with your from entering through the Charge Port and causing Packs for at least eight hours.
Segway HT) into the Charge Port in the Control damage to your Segway HT.
Shaft Base.
3. Plug the other end of the Power Cord into a
grounded AC outlet (100 V to 240 V; 50 Hz to 60 Hz).
The Power Cord should be properly grounded.
Charging Indicators
The Control Shaft Base has two LED
(Light Emitting Diode) charging Stage Li-ion Battery Packs NiMH Battery Packs
"F" "R" indicators located below the
front rear Charge Port. Battery Pack immediately Slow green pulse. Lasts for
Initial
The left charging indicator corresponds proceeds to “Fast Charge approximately 2 minutes.
Test
to the front Battery Pack, the right to the
rear Battery Pack. They are marked “F”
and “R,” respectively. The charging

battery packs
indicators provide independent Solid green LEDs. The majority Solid green LEDs. The majority
information regarding whether each Fast
of charging takes place during of charging takes place during
Battery Pack is charging. Charge
this stage. this stage.
When a green LED is on, the respective Battery Pack is receiving a pulse of current.
Slow pulse rates are slow charging rates, faster rates denote faster charging, and Green pulse; slows down over Fast green pulse. Lasts 25
solid green is the maximum charge rate. time. Lasts a few minutes to approximately 3 hours.
Cell
several hours, depending on how
Charging Process Balancing
much balancing the cells require.
The following table describes the charging process for NiMH and Li-ion Battery
Packs. The length of each stage in the process, and the signals from the charging
indicators, will vary based on the following:
Battery Pack immediately
> Battery Pack type: Refer to the following table to learn what the charging Fully LEDs are unlit for
proceeds to “Battery
indicators signify. Charged approximately 5 minutes.
Maintenance” stage.
> Amount of charge already stored in the Battery Pack: The lower the Battery
Charge Level is, the longer it will take to complete the charging process.
> Battery Pack temperature: If the Battery Packs are too hot or too cold, they may
not charge, may not progress through the charging stages, or may take much Several fast green pulses every Slow green pulse.
Battery
longer to charge. The Battery Packs will charge most efficiently when they are few seconds.
Maintenance
nearest the center of the recommended charging temperature range (see
page 23).
 Charging Failures plugged in, then the Battery Packs have trickle- Battery Charge Level Display
If a failure is detected during charging, all charging will charged the entire time. This will provide only a small
The dashed ring around the perimeter of the Handlebar
stop. Depending on the nature of the failure, a solid red amount of energy into the Battery Packs.
Display indicates the battery charge level. The following
charging indicator light will be displayed or the If you are concerned that the NiMH Battery Packs are
series of displays illustrates a gradually depleting
charging indicator will be off. (For Li-ion Battery Packs, too hot or too cold during charging:
battery charge while in Balance Mode:
the charging indicators will be unlit for approximately 5 > Check the charging indicators to make sure they
minutes after the Cell Balancing stage. See page 25.) show solid green, indicating fast charge.
If either or both charging indicators are off or red, > If the charging indicators do not show solid green
do this: within 15 minutes after the Segway HT is plugged
> If the charging indicators are off (no illumination), in, move the Segway HT to a location within the Full Charge (green) Low Charge
battery packs

check to make sure that AC power is present. recommended charging temperature range
(see page 23). This series of displays illustrates the same battery
> If AC power is present and the charging indicators
are either red or off, unplug the power cord, then > After the Battery Packs are within the charge levels while in Power Assist Mode:
remove and reseat the Battery Pack(s), following recommended temperature range, reconnect the
the instructions beginning on page 39. Power Cord.
26
> If the charging indicators still do not show solid
> If this does not resolve the problem, contact an
green within 15 minutes, contact an Authorized
Authorized Segway Dealer. For a list of Dealers, Full charge (orange) Low charge
Segway Dealer. For a list of Dealers, visit
visit www.segway.com.
www.segway.com.
The Segway HT displays intermediate battery charge
NiMH Battery Packs are Particularly Sensitive to In hot conditions, you can improve charging by:
levels using flashing segments (e.g., a battery at
Proper Charging Temperatures > Moving the Segway HT or off board charging unit
approximately 90 percent displays a flashing top bar).
out of the sun, or off of hot asphalt (into an air-
If your NiMH Battery Pack is too hot or too cold, the If the battery charge level is very low, the Segway HT
conditioned environment is best).
charging indicator will continue to blink, indicating a will notify you of a pending empty battery condition
slow or trickle charge, until the battery temperature is > Placing a fan near the Segway HT or off board prior to initiating Safety Shutdown (see page 17).
within the charging temperature range. Once stabilized charging unit to blow air over the batteries. Do not ride your Segway HT if there is inadequate
within this range, the fast charge will begin and the charge in the Battery Packs (indicated by the red
charging indicator will be solid green. unhappy face icon in the Display and no segments
around the perimeter). Carefully monitor your Display
If the charging indicator lights remain blinking
and be prepared to step off if your battery charge
throughout the entire time that the Segway HT is
becomes completely depleted.
The battery charge level display shows the relative Surface Charge Recalibrating the Battery Charge Level
charge level. No battery gauge is accurate enough to Whenever you do not fully charge the Segway HT’s
predict exactly when your battery charge will be totally Display for Li-ion Battery Packs
Battery Packs (or most batteries, for that matter), there
depleted. It is best to keep track of your battery charge The Segway HT indicates the battery charge level in the
is a possibility of surface charge affecting the accuracy
level and recharge whenever possible. Handlebar Display, as described above (see page 26).
of the battery charge level display. This could cause the
When using Li-ion Battery Packs the Display may be
In certain situations, such as riding uphill, the battery Display to falsely show a greater charge level.
inaccurate after long periods of storage, or during
charge level display may temporarily drop because you initial use. To recalibrate the Display:
are drawing heavily on the Battery Packs. The battery After you power on, check the battery charge level
1. Fully charge the Battery Packs for twelve hours.
charge level display should return to the actual charge display, then ride for at least three or four minutes and
check the battery charge level display again. If the 2. Discharge the Battery Packs until the bottom bar in

battery packs
level once you return to level ground and reduce the the Display is blinking (approximately 10 percent
load on the Battery Packs. battery charge level display shows rapid charge
depletion during these three or four minutes, you Battery Pack charge remaining).
Regenerative Braking should conclude that the Battery Packs had only a
surface charge. If required, plug the Segway HT back in To safely discharge to this level, you may leave your
The Segway HT has a regenerative braking system that
and recharge. Segway HT powered on in Balance Mode, leaning
charges the Battery Packs when descending a hill or
against a wall. Make sure to do this in a safe, secure 27
slowing down, or when you push or pull the Segway HT
location.
while in Power Assist mode (without using the Steering
Grip for power).
When you ride down a hill, you may notice an increase
in the battery charge level. If your Battery Packs are
already completely full at the top of a hill, when you
descend, you may feel the Speed Limiter engage (see
page 15).
3. Fully recharge the Battery Packs for a minimum of
ten hours, after which the Battery Charge Level
Display will be recalibrated.
 Temperature Affects Performance Charging in Hot or Cold Temperatures Do not mix Battery Pack types. Always use Battery
Your Battery Packs should be within the recommended Packs in pairs of the same chemistry, for example, two
The Battery Packs will generally be significantly
charging temperature range prior to and during NiMH or two Li-ion Battery Packs. If two Battery Packs
warmer than the air temperature due to heating that
charging (see page 23). The Battery Packs will charge of different chemistry type are installed on the same
occurs as electricity is delivered from them (while
most efficiently when they are nearest the center of the machine, you will be unable to operate your Segway HT,
riding) and to them (while charging.)
recommended charging temperature range. and you will see the following Display when you attempt
Riding in Hot or Cold Temperatures to power on:
If your Battery Packs are too hot or too cold, they may
The Battery Packs will run at the highest capacity when
take longer to charge, or they may not charge at all.
you operate them nearest the center of the
recommended operating temperature range. If you are concerned that the Battery Packs may be too (red)
battery packs

cold or overheated during charging, refer to Charging

If the Battery Packs on your Segway HT become too hot
Failures on page 26.
or too cold while riding, the Segway HT may reduce
performance (Display icon with straight mouth, Speed Replacing Battery Packs Replace Battery Packs in Pairs
Limiter and possibly Stick Shake Warning) or perform Whenever you replace a Battery Pack, consider
Battery Packs should last the equivalent of 300 to 500
28 Safety Shutdown. Ease up. If performance does not replacing both Battery Packs, and always use pairs of
full charges. As your Battery Packs near the end of
return to normal, stop riding and allow your Battery Battery Packs with the same chemistry. Replacing only
their useful life, they need more frequent charging and
Packs to warm or cool to within the recommended one Battery Pack will not necessarily increase the
your Segway HT’s range will be reduced. To order
operating temperature range. performance or range of your Segway HT, because the
replacement Battery Packs, contact an Authorized
Segway Dealer. For a list of Dealers, visit Segway HT is designed to operate only at the level
If the Battery Packs are too hot or
too cold while riding, the Segway HT www.segway.com. allowed by the lower-energy Battery Pack.
will reduce performance (see Redundancy is a critical safety feature built into the
page 34). The Display will show the Use the Same Battery Pack Types Segway HT. This applies to the Battery Packs.
reduced performance icon. (Note Your Segway HT is powered by two rechargeable Therefore, you should replace Battery Packs in pairs
(green) that the face is not smiling.) Battery Packs. The p Series model uses two 48-cell (except for the unusual situation where a Battery Pack
NiMH Battery Packs. The i Series model uses either is replaced because of damage or defect and the other
As with all batteries, less energy is available at low two 60-cell NiMH or two Li-ion Battery Packs. The Battery Pack is relatively new).
battery temperatures. You may not be able to travel the Segway XT and the Segway GT models use two Li-ion
same distance when the Battery Packs are cold, as Battery Packs. See instructions for removing and installing Battery
when the Battery Packs are nearer to room Packs, beginning on page 39.
temperature.
chapter 4: troubleshooting and display icons
Before contacting an Authorized Segway Dealer, you may attempt to troubleshoot certain problems yourself. Refer to the Display Icons on the Handlebar

troubleshooting and display icons

(beginning onpage 32) for information about the operational mode of the Segway HT (Power Assist Mode or Balance Mode), the battery charge level, and fault
conditions. If following these steps and referring to the Display Icon information does not solve the problem, contact an Authorized Segway Dealer. For a list of
Dealers, visit www.segway.com.

Problem Segway HT will not power on. Problem Segway HT will not enter Balance Mode.
1. If you see a red icon in the Display when attempting to power on, refer to the 1. Confirm you powered on into Power Assist Mode (see the Riders’ Guide).
Startup Error Conditions on page 32. 2. Confirm you are following all the steps listed in the Riders’ Guide for
2. Press the Key fully into the Key Port using gentle, constant pressure to keep entering Balance Mode, including making sure the Platform is level when
the Key in contact with the three metal contacts in the Key Port. Do not you tap the Mode Button.
push down hard on the Key. This could damage the Key and/or the Key Port. 3. Check the icon in the Display against the messages described on pages 32–36. 29
3. Hold the Key against the contacts for at least three seconds. You should 4. If a display icon appears, follow the “User Response” described on pages
hear a beep and see that the Display is orange. 32–36 to attempt to clear the fault.
4. If the Segway HT does not power on, try a variety of Key positions and wait
three seconds with the Key held in each position. Do not “rock” the Key in
the Key Port.
Problem The entire Handlebar/Control Shaft Assembly turns within
5. If the Segway HT still will not power on, you may need to reset the system the Control Shaft Base.
by disconnecting and reconnecting the Control Shaft Cords (see
instructions beginning on page 38) and then power on. The 5 mm hex 1. Tighten the Control Shaft Clamp Bolt (see page 39).
wrench is required for this procedure. You may wish to carry this wrench 2. If the Control Shaft Clamp Bolt will not tighten and remain tight, inspect all
with you in the event a reset is required. three Control Shaft Clamp parts for damage.
6. If the Segway HT still will not power on, remove and reseat both Battery 3. If any part is damaged, contact an Authorized Segway Dealer to order a
Packs (see instructions beginning on page 39), and then power on. replacement Control Shaft Clamp Kit.
7. If the Segway HT still will not power on, charge the Battery Packs (see 4. If none of the Control Shaft Clamp parts are damaged, check to make sure
page 24) and then power on. the Control Shaft is properly seated into the Control Shaft Base (see
page 39).
 Problem The Tire/Wheel Assembly is loose and wobbles. Problem Tire is flat or will not maintain air pressure.
troubleshooting and display icons

1. Tighten the Wheel Nut (see page 40). If the Tire/Wheel Assembly is still 1. Check for tire damage. If tire is damaged, contact an Authorized Segway
loose or wobbles, proceed to step 2. Dealer to order a replacement Tire/Wheel Assembly.
2. Remove, clean, and reseat the Tire/Wheel Assembly (see page 40). 2. If there is no visible tire damage, check to make sure tire valve stem core is
tight. Tighten if necessary.
3. Inflate tire and check for leaks. If tire goes flat or will not maintain air
Problem Segway HT pulls to the left or right when riding. pressure, contact an Authorized Segway Dealer to order a replacement
Tire/Wheel Assembly.
1. Check to make sure tire inflation pressure is equal in both tires.
2. Check to make sure the Steering Grip returns to center. If the Segway HT
turns in place without the rider turning the Steering Grip, the Steering Grip
is not returning to center. The rider may need to twist the Steering Grip The Segway HT tire is tubeless. The tire is not easily
slightly to return it to center. separated from the wheel. Do not attempt to separate the
30
tire from the wheel to repair a flat tire. You could damage
the tire and the wheel.
Problem Safety Shutdown while entering or leaving a store, library, Problem Pressing the Mode Button does not cause the Segway HT to
or other building. power down or change into Power Assist mode.

troubleshooting and display icons

Theft detection systems may interfere with Segway HT operation. Many 1. Check that your Mat is not sticking to the Platform (see page 41). If the Mat
libraries, retail stores, and other buildings use theft detection systems to is sticking, lift the Mat to release it, while being careful to hold onto your
detect protected items as they enter and exit a building. These systems are Segway HT, and not move it forward or backward.
usually situated at the building entrances and exits so that patrons must pass 2. Replace the Mat on the Platform
through on their way in and out. These systems may not always be visible. 3. Press or tap the Mode Button
Some theft detection systems have caused the Segway HT (in Balance Mode) 4. If the Segway HT still will not power down or change into Power Assist
to perform a Safety Shutdown. Mode, contact an Authorized Segway Dealer to arrange for service.
1. Step off at least 5 feet (1.5 meters) away from theft detection systems and
proceed through the theft detection system in Power Assist Mode or with
the Segway HT powered off.
2. Once at least 5 feet (1.5 meters) away from the detectors, riders may return
to Balance Mode and step on. 31
 Display Messages
The Display on the Handlebar indicates the following information: Display Icon Startup Error Conditions User Response
> The operational mode of the Segway HT (Power Assist Mode or Balance Mode)
troubleshooting and display icons

The Key being used to start Restart using correct Key. If

> The battery charge level the Segway HT does not condition continues, contact
> Whether a fault is detected in any system contain the correct security an Authorized Segway Dealer.
code.
It is important to understand all the icon messages that may appear in the Display. (red)
The Segway HT is plugged in. Unplug the Power Cord and, if
Display Colors the Segway HT has powered
Green (and only green) means you may step on and ride in Balance Mode. Orange off, power on again.
indicates Power Assist Mode. Red means something is wrong.
(red)
If the Display is in direct sunlight, it may be difficult to see the color and the icon. Try The battery is too low to allow Charge the Battery Packs;
shading the Display with your hand. If the Display is not illuminated, the Segway HT is safe operation of the then attempt to power on.
32 not powered on. Segway HT.
Startup Error Conditions (red)
If you attempt to power on your Segway HT, but the Segway HT detects a condition The Steering Grip is turned to Be sure your hand is not
that precludes power on, one of the following icons will appear in the Display. You may the left at startup. turning the Steering Grip.
clear these conditions with the user response described. Gently move the grip to
ensure it is in the center
(red)
(straight-ahead) position.
WARNING! The Steering Grip is turned to
the right at startup.
Do not attempt to step on the Segway HT until you have cleared the error
condition and you have confirmed that the Segway HT is in Balance Mode. (red)
Display Icon Startup Error Conditions User Response Display Icon Startup Error Conditions User Response
(Continued) (Continued)

troubleshooting and display icons

Right front rider detect sensor Make sure your foot is not on Battery Packs installed on the Install two Battery Packs of
is on at startup. the Platform when powering Segway HT are different the same chemistry type.
on. Check the Mat to ensure it chemistry types, for example,
is clear of foreign objects and one NiMH and one Li-ion.
(red) (red)
not sticking to the Platform. If
Left front rider detect sensor necessary, remove the Mat
is on at startup. (see page 41) and inspect Error When Attempting to Enter Balance Mode
beneath it.
The following Display icon may appear when you attempt to enter Balance Mode.
(red)
Left rear rider detect sensor is Display Icon Entering Balance Mode User Response
on at startup.
Platform not level when Level Platform, tap the Mode 33
attempting to enter Balance Button to enter Balance Mode.
(red) Mode.
Right rear rider detect sensor
(red)
is on at startup.

(red)
Mode Button is depressed at Make sure the Mode Button is
startup. not depressed at startup.

(red)
 Normal Operation Reduced Performance Levels
The following Display icons should appear each time you power on or power off your The following Display icon (the face is not smiling) will appear if the Segway HT is
Segway HT. operating at reduced performance levels due to a temporary condition. See page 15
troubleshooting and display icons

for a list of these conditions.

Display Icon Normal Operation User Response

Display Icon Reduced Performance User Response
The Segway HT is operating at Slow down! Stop leaning
Startup test being performed. Wait before attempting to use reduced performance levels, forward and slow down until
(All segments should be the Segway HT. with the speed limit lowered, the Handlebar stops pushing
displayed, with no backlight.) due to a temporary condition. back and the Display returns
(green) to a green smiling face.
(no backlight)
Segway HT is in Power Assist Do NOT attempt to step on the
Mode (full battery charge level Segway HT. It is not in Balance
34 shown). Mode. Rotate Steering Grip to
move the Segway HT forward
(orange)
and back.
Segway HT is in Balance Mode You may step on and ride the
(full battery charge level Segway HT.
shown).
(green)

Segway HT is powering off Do not attempt to power on

This icon should only appear until backlight disappears. (In
when you power off. (Display cold weather, it may take a few
segments vary depending on seconds for this icon to
(orange) disappear.) Do not step onto
software version.)
the Segway HT.
Critical Faults During Balance Mode Pitch or Roll Angle Exceeded
If, during normal riding, the Segway HT detects a fault in any of its redundant The following Display Icon will appear if the Segway HT shut down because a forward,
subsystems (see page 12), the Segway HT will perform a Safety Shutdown by backward or side tilt limit was exceeded, or no rider detect sensors were depressed

troubleshooting and display icons

automatically reducing its speed, shaking its Handlebar, making growling and while the Segway HT was moving at speed. The Segway HT is programmed to shut
beeping noises, and flashing red in the Display. The following Display icon will appear. down in these situations because no rider is in control of the Segway HT.

Display Icon Critical Faults User Response Display Icon Hazardous Condition User Response
The Segway HT shut down Check Segway HT for damage.
The system has detected a Come to a controlled stop, because a forward, backward, If no damage, use Key to
critical error, is slowing to then safely step off and or side tilt limit was exceeded power on.
zero speed, and is performing discontinue operation. You or no rider detect sensors
(red)
Safety Shutdown (full battery have approximately 10 were depressed while the
(red)
charge level shown). seconds from the start of Segway HT was moving at
Safety Shutdown to come to speed.
a controlled stop and safely 35
step off before the
Segway HT automatically
shuts down.
 System Faults
If the Segway HT detects a fault in its hardware one of the following icons will appear Display Icon System Faults User Response
in the Display. The Segway HT cannot be used until the fault is cleared.
troubleshooting and display icons

There is a fault 1. Remove and reseat the faulted Battery Pack

in the rear (see pages 39–40).
Display Icon System Faults User Response Battery Pack. 2. Power on the Segway HT.
3. If the same icon appears, remove both
There is a fault 1. Check and make sure the two Control Shaft (red)
Battery Packs, reverse locations of the
in the Platform. Cord connections are properly connected Battery Packs and reattach both Battery
(see pages 38–39). There is a fault
Packs.
2. Power on the Segway HT. in the front
(red) 4. If, after reattaching the Battery Packs, the
3. If the same icon appears, confirm that the Battery Pack.
same icon appears (indicating that the fault
There is an Battery Pack type is correct for your model (red) remains in the same Battery Pack location),
unlocated fault see page 11). make sure the two Control Shaft Cord
in the 4. If the same icon appears remove and reseat connectors are properly connected see pages
36 Segway HT. both Battery Packs (see pages 39–40). 38–39). Then, power on the Segway HT. If the
(red) 5. Power on the Segway HT. If the same icon same icon appears, contact an Authorized
appears, contact an Authorized Segway Segway Dealer.
Dealer. 5. If, after reattaching the Battery Packs, the
icon changes to indicate that the fault is now
in the other Battery Pack location, contact an
Authorized Segway Dealer to order a new
Battery Pack. Because the Segway HT
performs at the level of the lesser Battery
Pack, whenever you replace a Battery Pack
consider replacing both Battery Packs,
depending upon the age of the non-fault
Battery Pack (see page 28).
chapter 5: service
General Information
If you have a question on parts or replacements, please contact an Authorized Segway Dealer. For a list of Dealers, visit www.segway.com.

Parts Diagram
(shown on the i180)
1. Mode Button
2. Steering Grip (L) and Fixed Grip (R)
3. Control Shaft

service
4. Handlebar Trim
5. Height Adjustment Collar
6. Control Shaft Cords
7. Mat
8. Front Trim 37
9. Control Shaft Clamp Bolt and Clamps (2)
10. Splashguard (2)
11. Platform with Control Shaft Base and Gearboxes
12. Charge Port Cover
13. Rechargeable Battery Packs (2)
14. Parking Stand (i Series only)
15. Fender (2)
16. Standard Tire/Wheel Assembly (2)
17. Wheel Inserts (5 per Wheel)
18. Wheel Nut (2)
(shown on the Segway XT)
19. All-terrain Tire/Wheel Assembly
20. Segway XT Fender (2)
21. Fender Frame with Lifting Handle (2)
i180 Segway XT
 Service Procedures
Follow these procedures when instructed to do so by the Troubleshooting section of this Reference Manual. The tools provided in the Wrench Set included with your Segway HT
are intended to assist with these procedures. However, additional tools, such as a torque wrench may be necessary to perform some of these procedures correctly.
.

WARNING!
Always shut down your Segway HT and
unplug the Power Cord before performing
any maintenance or installing any part or Remove Handlebar/Control Shaft
accessory. Assembly
service

Tool required: 5 mm hex wrench.

1. Make sure the Segway HT is powered off and not

38
Replacing Parts plugged in. It is unsafe to perform this procedure
while the Segway HT is powered on or charging.
If a part breaks or needs replacement, contact an
2. Loosen the Height Adjustment Collar and collapse
Authorized Segway Dealer. For a list of Dealers, visit Handlebar/CS Assembly
the upper portion of the Control Shaft fully into the
www.segway.com. Certain parts are owner-
lower portion of the Control Shaft.
replaceable. Use only Segway-provided replacement
parts and fasteners. 3. Gently tighten the Height Adjustment Collar.
Control Shaft Cords 4. Using the 5 mm hex wrench, loosen (but do not
remove) the Control Shaft Clamp Bolt.
Torque Specifications Control Shaft Clamp
5. Lift the Handlebar/Control Shaft Assembly up and
Adhere to torque specifications when tightening out of the Control Shaft Base far enough to expose
fasteners. Over-tightening or under-tightening the two Control Shaft Cord connections.
fasteners can result in machine damage or malfunction 6. Separate the Control Shaft Cords at the
connections by depressing the tabs and gently
pulling the Control Shaft Cords apart.
 yellow
black

service
Install Handlebar/Control Shaft Assembly 4. Loosen the Height Adjustment Collar and extend Remove the Battery Packs
Tool required: 5 mm hex wrench. the Handlebar/Control Shaft Assembly
Tool Required: 3 mm hex wrench. 39
approximately 6 inches (15 cm). Then, tighten the
1. Make sure the Segway HT is powered off and not Height Adjustment Collar. 1. Make sure the Segway HT is powered off and not
plugged in. It is unsafe to perform this procedure plugged in. It is unsafe to perform this procedure
5. Insert the bottom of the Handlebar/Control Shaft
while the Segway HT is powered on or charging. while the Segway HT is powered on or charging.
Assembly into the opening in the base. Push the
2. Loosen the Height Adjustment Collar and slide the Handlebar/Control Shaft Assembly all the way in so 2. Tip the Segway HT onto its side so that the outside
upper part of the Handlebar/Control Shaft that the rubber O-ring near the bottom contacts the of one of the wheels lays flat against a clean,
Assembly fully into the lower part of the Control base. Be careful not to pinch the cords. smooth surface. (Lay the p Series machine forward,
Shaft. Gently tighten the Height Adjustment Collar. rather than on its side, for this procedure, to avoid
6. Lay the Segway HT down forward onto the
3. Reach into the Control Shaft and pull down the tag Handlebar to properly align the Handlebar parallel damage to the wheel.)
to access the Control Shaft Cords. Connect these with the front of the base. 3. Use the 3 mm hex wrench to remove the fasteners
two Control Shaft Cords from the Control Shaft to (4 per Battery Pack).
7. Securely tighten the Control Shaft Clamp Bolt using
the Control Shaft Base. Connect black to black, and 4. Pull Battery Packs straight off chassis.
the 5 mm hex wrench.
yellow to yellow. Make sure prongs are properly
aligned and snapped into place. The connection of Tightening Torque: 6.8 N-m (5.0 ft-lbf)
the black Control Shaft Cords produces a tone.
 Reseat the Battery Packs
Tool Required: 3 mm hex wrench.
1. Make sure the Segway HT is powered off and not
plugged in. It is unsafe to perform this procedure while
the Segway HT is powered on or charging.
2. Reseat Battery Packs on chassis with curved edge
facing outside of chassis.
3. Thread in the fasteners and tighten with the 3 mm
hex wrench (4 per Battery Pack). To avoid risk of
damage, do not use a power tool to thread in or Remove Tire/Wheel Assembly require multiple attempts as the wheel hub is
tighten fasteners. Tools Required: 16 mm deep socket wrench with seated tightly into the Gearbox taper.)
service

8" (20 cm) or longer wrench handle, rubber mallet, for 5. Lift off the wheel.
Tightening Torque: 1.0 N-m (8.9 in-lbf)
.
the Segway XT you will also need a minimum 6. Clean any debris from outside of drive shaft and
3” (75 mm) socket extension/extension bar. inside of wheel hub.
40
WARNING! 1. Make sure the Segway HT is powered off and not Reseat Tire/Wheel Assembly
plugged in. It is unsafe to perform this procedure while Tools Required: 16 mm deep socket wrench with
The cells within the Battery Packs contain toxic the Segway HT is powered on or charging. 8" (20 cm) or longer wrench handle, for the Segway XT
substances. Do not attempt to open Battery 2. Tip the Segway HT onto its side so that the outside you will also need a minimum 3” (75 mm) socket
Packs. Do not use the Battery Pack if its casing of one wheel lays flat against a clean, smooth extension/extension bar.
is broken or if it emits an unusual odor or surface. (The p Series wheel is dome-shaped and
1. Make sure the Segway HT is powered off and not
excessive heat or leaks any substance. Do not will not lay flat. Make sure to protect the Wheel
plugged in. It is unsafe to perform this procedure while
handle a damaged or leaking Battery Pack from damage by placing it on a thick, soft surface.)
the Segway HT is powered on or charging.
unless you are wearing disposable rubber 3. Remove the Wheel Nut with a 16 mm deep socket
gloves, eye protection, and are in a well- 2. Place the wheel hub opening over the Gearbox drive
wrench. Hold the wheel from rotating and turn the
ventilated area. Dispose of rubber gloves and shaft; rotate the wheel while pressing down until
wrench counterclockwise. (This may require
damaged Battery Pack properly in accordance the wheel seats.
considerable force.)
with regulations governing disposal of toxic 3. Thread on the wheel nut and tighten with the socket
4. Strike the outside edge of the tire with a rubber
materials. wrench.
mallet to unseat the wheel hub taper. (This may
Tightening Torque: 50.0 N-m (36.9 ft-lbf)
Remove/Reinstall Mat Cleaning
Tools Required: None for Clean your Segway HT with soap and water and a soft
p Series or Segway XT cloth. Do not use a power washer or high pressure hose
models. For i Series or because this could drive water into components that
Segway GT models, if you must stay dry. Avoid getting water in the Charge Port.
have any Gearbox-
mounted part installed,
you must first remove that
part, prior to removing
WARNING!
Remove Grips
the Mat. Never clean the Mat or tires with any
Tool required: 5 mm hex wrench.
specialized cleaners because these products
1. Make sure the Segway HT is powered off and not 1. Make sure the Segway HT is powered off and not may reduce traction, resulting in injury.

service
plugged in. It is unsafe to perform this procedure plugged in. It is unsafe to perform this procedure
while the Segway HT is powered on or charging. while the Segway HT is powered on or charging.
2. Lift Mat off Platform. For i Series and Segway GT 2. Remove grip by removing the bolt using the 5 mm Do Not Open the Platform or
hex wrench. 41
models, pull both “ears” of the Mat inward, out of
3. Pull grip off shaft.
Gearboxes
fender channels.
Do not attempt to open the Platform. There are no user
Reinstall Mat Reinstall Grips serviceable parts inside. By opening the Platform, you
Tool Required: None. Tool required: 5 mm hex wrench. risk electric shock injury. Also, you could void your
1. Make sure the Segway HT is powered off and not 1. Make sure the Segway HT is powered off and not limited warranty, damage your Segway HT, and render
plugged in. It is unsafe to perform this procedure plugged in. It is unsafe to perform this procedure it unsafe to use. Do not attempt to open the Gearboxes.
while the Segway HT is powered on or charging. while the Segway HT is powered on or charging. There are no user serviceable parts inside. You could
2. Before installing Mat, make sure top of Platform 2. Before installing grip, make sure inside of grip and damage your Segway HT and render it unsafe to use.
and bottom of Mat are clean, dry, and free of debris. outside of shaft are clean, dry, and free of debris.
Accessories
3. Place new Mat on Platform and press down. 3. Slide grip onto shaft. Note that it is keyed and will
only go on one way. You may be interested in adding accessories to your
4. For i Series and Segway GT models, press ears
Segway HT. Please contact an Authorized Segway
back into the fender channels, then reinstall any 4. Thread in fastener and tighten with 5 mm hex
Dealer or visit www.segway.com to learn what
Gearbox-mounted part, following the instructions wrench.
accessories are available. For a list of Dealers, visit
that came with that part.
Tightening Torque: 6.8 N-m (5.0 ft-lbf) www.segway.com.
 chapter 6: frequently asked questions
Please visit our website, www.segway.com, for a complete list of up-to-date frequently asked questions and answers.
Can the Segway HT climb stairs? How do I get a replacement Key? What is the noise my Segway HT makes while I’m just
frequently asked questions

You should not attempt to ride the Segway HT up or Make a note of your Key Code and Segway HT Serial standing still?
down stairs. Use Power Assist Mode as described in the Number (see page 4). Contact Segway Customer Just like you hear a fluorescent light buzzing, the effect
Riders’ Guide and the Safety Video. Operations at 1-866-4SEGWAY (1-866-473-4929) to of the electricity moving through the Segway HT parts
order replacement Keys. (circuit boards, motors) results in the sound you hear.
How often should I check the air pressure in the tires
on the Segway HT? What can I use to clean my Segway HT? Can I charge my Segway HT in countries where the
Check tire inflation pressure regularly, at least monthly Use soap and water. See page 41. Please refrain from power is at different voltages?
(see page 19). The air pressure in the tires should be using products which protect and shine rubber, plastic, Yes, as long as the voltage is between 100 and 240 V,
set at the pressure stated on the wheel label near the and vinyl surfaces, as these products may impact tires and 50 to 60 Hz AC (this covers most of the Americas,
inflation valve (not the pressure stated on the tire traction. Avoid getting water in the Charge Port. See Europe and Asia). You might need an adapter at the end
42 sidewall). “Avoid Submersion” on page 20. of the Power Cord that goes into the wall outlet.
Alternatively, you can use a standard International
What type of maintenance does the Segway HT require? How should I dispose of my old batteries? Electrotechnical Commission (IEC) cord (typically used
The Segway HT requires very little maintenance. Check Segway encourages you to help preserve our for computers and monitors) designed your location.
your tire inflation pressure regularly, at least monthly environment by properly disposing of your Segway HT The adapters and IEC cables can be found at most
(see page 19). Charge your Batteries as described in Battery Packs. Refer to specific instructions on your electronic stores.
this manual (see page 24). Check to make sure your Battery Warning Label, or check with an Authorized
Segway HT has no loose parts. Gently clean with soap Segway Dealer to find the nearest location. For a list of Are there accessories available for my Segway HT
and water. Gearboxes require no maintenance and are Dealers, visit www.segway.com. such as bags, locks, lights, horns, and reflectors?
sealed. No component of the Segway HT requires Yes, there are many accessories available. Please visit
lubrication. www.segway.com or contact an Authorized Segway
Dealer. For a list of Dealers, visit www.segway.com.
chapter 7: contact and legal information
Report All Incidents Obey All Laws and Regulations UNITED STATES FCC PART 15
If you or any other user of your Segway HT is involved in Many governmental authorities regulate use of CLASS B RADIO FREQUENCY

contact and legal information

an accident, or if your Segway HT performs in a way Segway HTs on public roads and sidewalks. In addition
that you do not intend or in a way that it is not supposed to other requirements, these laws and regulations may INTERFERENCE (RFI)
to, contact Segway Customer Operations by telephone prescribe minimum ages for Segway HT riders and may The Segway HT has been tested and found to comply
at 1-866 4SEGWAY (1-866-4929), or by set speed limits and mandate protective gear for with the limits for Class B digital devices pursuant to
Email: [email protected] riders. Some governmental authorities prohibit use of Part 15, Subpart B of theft Rules. These limits are
How to Reach Us Segway HTs on public roads and sidewalks. You should designed to provide reasonable protection against
consult local authorities to become familiar with harmful interference in a residential environment. The
Call Segway in the USA (English-language only) at
applicable laws and regulations. (In the USA, many of Segway HT generates, uses, and can radiate radio
+1-866-473-4929.
these laws use the term “Electric Personal Assistive frequency energy, and, if not installed and used in
Email Segway directly (English-language only) at Mobility Device” or “Personal Motorized Mobility accordance with the User Materials, may cause
[email protected]. Device,” which are specifically defined to include harmful interference to radio communications. 43
Segway HTs.) However, there is no guarantee that interference will
An Authorized Segway Dealer can answer your
not occur in a particular installation.
questions about your Segway HT via the web, email, or
phone. For a list of Dealers, visit www.segway.com. Segway Human Transporter If the Segway HT does cause harmful interference to
radio or television reception, which can be determined
Limited Warranty by turning the Segway HT off and on, the user is
California Warning Segway LLC provides with each Segway HT a “Segway® encouraged to try and correct the interference by one
This product contains chemicals, including lead, known Human Transporter Limited Warranty.” This is the only or more of the following measures:
to the State of California to cause cancer, birth defects warranty applicable to the Segway HT. Consult the > Reorient or relocate the receiving antenna.
or other reproductive harm. “Segway® Human Transporter Limited Warranty” > Increase the distance between the Segway HT and
delivered with your Segway HT for the specific terms of the receiver.
limited warranty coverage. > Connect the Segway HT into an outlet on a circuit
different from that to which the receiver is
connected.
> Consult the dealer or an experienced radio/TV
technician for help.
 > This device complies with Part 15 of the FCC Rules. Other Standards Patent and Licensing Information
Operation is subject to the following two conditions:
The Segway HT also complies under the following: The Segway HT is covered by US and foreign patents,
> This device may not cause harmful interference.
Applicable sections of Safety for Information including one or more of the following:
> This device must accept any interference received,
Technology Equipment, IEC950, CAN/CSA C22.2 No.
including interference that may cause undesired
contact and legal information

60950-00, UL 60950. Applicable sections of UL US Patent numbers (issued): 5,701,965; 5,791,425;

operation.
Standard for Safety for Motor-Operated Appliances, 5,794,730; 5,971,091; 5,975,225; 6,223,104; 6,288,505;
Changes or modifications to this equipment not
UL73. Applicable sections of Motor-Operated 6,302,230; 6,332,103; 6,357,544; 6,367,817; 6,405,816;
expressly approved by Segway may void the user’s
Appliances (Household and Commercial), CAN/CSA- 6,408,240; 6,415,879; 6,435,535; 6,443,250; 6,538,411;
authority to operate this equipment.
C22.2 No. 68-92. Degrees of Protection Provided by 6,543,564; 6,553,271; 6,561,294; 6,571,892; 6,575,539;
Canadian ICES-003 Enclosures (IP code), IEC 529. 6,581,714; 6,598,941; 6,651,763; 6,651,766; 6,715,845;
The Segway HT is a Class B digital apparatus that 6,779,621; 6,789,640; 6,796,396; 6,799,649; 6,815,929;
complies with Canadian ICES-003. Segway LLC Trademarks 6,827,163; D489,027; D489,029; D489,300; D493,127;
Segway LLC owns a number of trademarks used in this D493,128; D493,129; D493,392; D493,749.
European Directives manual, including Segway® and the Segway Flyer
symbol. Failure of a mark to appear in this manual US Patent Pending (published application serial
44 The Segway HT complies with the requirements of
does not mean Segway LLC does not use the mark, nor numbers): 20020063006; 20020149172; 20030146025;
European Directives 89/336/EEC, Directive of
does it mean that the product is not actively marketed 20030183435; 20030226698; 20030231022;
Electromagnetic Compatibility; 73/23/EEC, Low Voltage
or is not significant within its relevant market. 20040005958; 20040007399; 20040011573;
Directive; and 98/37/EC, Machinery Directive.
20040050611; 20040055795; 20040055796;
20040055804; 20040069543; 20040118622;
20040129464; 20040183272; 20050017733.

Foreign Patent numbers (issued): AU: 705704; 726250;

726253; 727183; 728453; 729781; 738013. CA: 2211738.
KR: 346992; 351082; 363809. MX: 205144. NZ: 282114;
330431. RU: 2153868. TW: 129673; 130073; 154350;
157146; 159151; 171,217.
Foreign Patent Pending (published application serial 10-2002-7007338. MC: 95911624.5. MX: 2001/004018;
number): AT: 95911624.5. AU: 62669/99; 21703/00; PA/a/2001/012685; PA/a/2001/008933; PA/a/2001/
37202/00; 37430/00; 37450/00; 33980/00; 54557/00; 009342; PA/a/2001/012232; PA/a/2001/009374; PA/a/
53137/00; 80362/00. BE: 95911624.5. CA: 2,211,738; 2000/12498; PA/a/2001/012557; PA/a/2002/002217; PA/
2,346,442; 2,337,130; 2,363,737; 2,367,501; 2,375,313; a/2002/005801; 000162. MY: PI20000540; PI20001210;

contact and legal information

2,366,076; 2,373,275; 2,375,645; 2,382,360; 2,393,418; PI200010118; PI20001458; PI20002479; PI20002502; PI
2,401,488; 2,431,070. CH: 95911624.5. CN: 95197546.3; 200014753. NL: 95911624.5. NO: P973,153; 20011809.
00812269.5; 95197546.3. DE: 95911624.5; 00916035.9. NZ: 513868; 517412; 525279. RU: 2000114547;
DK: 95911624.5. ES: 95911624.5. EP: 1123235; 1159686; 2002108569. SE: 95911624.5. SG: 200201245-8;
1161214; 1161215; 1161216; 1180996; 1181187; 200203390-0. TW: 88117468; 89,106,673; 89,110,752.
1183163; 1208032; 1237779; 1259415; 1298041; WO: 00/23315; 00/52588; 00/54719; 00/54720; 00/
1324911. FI: 973197. FR: 95911624.5; 00916035.9. GB: 54721; 00/61426; 00/73101; 00/74623; 00/75001; 01/
95911624.5; 00916035.9. GR: 95911624.5. HK: 02920; 01/064502; /01/15962; 01/42077; 02/030730; 02/
02101085.2; 02106106.6; 02106105.7; 03105015.7; 068219; 2003/103559; 03/105967; 2003/106250; 2004/
02106266.2; 02108322.0. ID: W00200102875; 007233; 2004/007264; 2004/075804; 2004/078603;
W00200102136; W00200102823; W00200200009; 2005/009828. 45
W00200200024; W00200200451; W00200201309. IE:
95911624.5; IL: 155,390. IN: IN/PCT/02/00280/CHE. IT: Additional unpublished patent applications are
95911624.5. JP: 8-523486; 2000-577062; 2001-508659; pending.
2000-602941; 2000-604799; 2000-621191; 2000-
604801; 2001-501161; 2001-501493; 2001-519543; Segway LLC manufactures and sells Segway HTs under
2001-543388; 2001-563370; 2003-35305. KR: 10-2001- a license from DEKA Products Limited Partnership.
7016896; 10-2001-7011189; 10-2001-7015260; 10-
2001-7015490; 10-2001-7015564; 10-2002-7002673;
 index
A fast charge, 25 C
fully charged, 25
AC power, 24 ground clearance, 8 cell balancing, 25
accessories, 41 initial test, 25 center of gravity, 12
adapters, 42 interchangeable (front and back), 14 changing modes
All-terrain Tire/Wheel Assembly, 8, 37 Li-ion, 7, 8, 11, 14, 22, 23, 25, 28 Balance Mode, 18
angular rate sensors, 14 maximize battery life and performance, 22, 24 Power Assist, 18
assembly instructions, 2 NiMH, 7, 8, 11, 14, 23, 24, 25, 28 Power Off, 18
index

authorized Segway dealer, 2 permanent damage, 24 charge level display, 26, 27

range, 7 Charge Port, 6, 24
B remove and reseat, 39, 40 Charge Port Cover, 37
46
replacing, 28 charging Li-ion Battery Packs, 25
Balance Mode, 18, 29, 32, 34 charging NiMH Battery Packs, 25
safety guidelines, 22
error while attempting to enter, 33 charging process, 25
shipping requirements, 22
problem entering, 33 cleaning, 41, 42
specifications, 23
Balance Sensor Assembly, 12, 13, 14 contact information, Segway, 3
storage, 24
Battery Packs, 6, 12, 14, 36, 37 Control Shaft, 6, 37
temperature parameters, 27
battery maintenance stage, 25 clamp bolt, 6, 37
too cold, 26
casing, 22 clamps, 37
too hot, 15, 26
cell balancing, 25 cords, 13, 14, 37
toxic substances, 22
charge level display, 24, 32 Control Shaft Base, 37
useful life, 28
charging, 10, 15, 24, 25 Controller Boards, 12, 13
bumpy terrain, 15
discharge, 20
disposal, recycle, 42
electric shock, 22
 D G I
Display, 6, 32 Gearboxes, 37 i Series, 11
display messages, 32 grips, 41 i180, 6
battery charge level, 32 installing and removing, 41 specifications, 7
critical error, 17, 35 steering, 14 i180, 37
inadequate battery charge, 26 ground clearance, 8 IEC cables, 42
operational mode, 32 growling noise, 16, 17, 35 initial test, 25
reduced performance, 15, 28, 34 gyroscopes, 13 international usage, 42
disposal of Battery Packs, 42
dynamic stabilization, 12 H K

index
Handlebar, 6 Keys
E
beeping, 17 Key Port, 6
electric shock, 22, 41 cargo, 7, 9 replacing, 4 47
Email, 3 electronics, 12, 14
enhanced traction tires, 8 shaking, 17, 35 L
Handlebar Trim, 37
Handlebar/Control Shaft Assembly lateral stability, 12
F
troubleshooting, 29 laws and regulations, 43
Fender, 6, 37 Height Adjustment Collar, 6, 37 LEDs, 25
Fender Frame, 37 higher payloads, and relation to weight limits, 9 lifting and loading your Segway HT, 20
Fixed Grip, 6, 37 higher speeds, and relation to weight limits, 9 Lifting Handles, 20, 37
foot pressure, 9, 15 horsepower, 13 lithium-ion (Li-ion) Battery Packs, 7, 8, 11, 14, 22,
foreign patent numbers, 44 how the Segway HT works, 12 23, 25, 28
Front Trim, 6, 37 humidity, 20 recalibrating battery charge level display, 27
 M O R
Mat, 37 operating temperature, 23 Radio Frequency Interference (RFI), 43
maximum handlebar cargo weight, 7, 9 operational mode range, 7, 19
maximum payload (rider plus all cargo), 7 Balance Mode, 32 range on a full charge, 7
maximum speed, 7 Power Assist, 32 rapid charge depletion, 27
minimum rider weight, 7 rechargeable Battery Packs, 7, 28, 37
minimum weight limit, 9 P red charging indicator, 26
mixed battery types, 14, 28 red unhappy face, 17, 26
Mode Button, 6, 14, 18, 37 p Series, 6, 11 reduced performance levels, 34
Motors, 12, 13 specifications, 7 redundant subsystems, 12, 17
Parking Stand, 6, 21, 37 Balance Sensor Assembly, 12
index

retract or deploy, 21 Battery Packs, 12

N
patent and licensing information, 44 Controller Boards, 12
48 nickel metal hydride (NiMH) Battery Packs, 7, 8, payload, 7 Handlebar electronics, 12
11, 14, 23, 24, 25, 28 pitch, roll and yaw, 14 Motors, 12
charging process, 25 Platform, 6, 36, 37 regenerative braking, 15, 27
i Series (60-cell), 23 height, 8 relative charge level, 27
limit discharge, 24 stepping on while in Power Assist Mode, 16 replacement keys, 4, 42
p Series (48-cell), 23 pollution emissions, 13 replacing
noise Power Assist Mode, 18, 34, 42 Battery Packs, 28
beeping, 17, 35 power off, 34 parts, 37
growling, 16, 17, 35 power requirements, 7 Rider Detect Sensors, 18
note icon, 4 power washer, 41 rider weight, 7
pulse rates, LEDs during charging, 25 Riders’ Guide, 3
 S plugged in, 32 U
rider detect sensor depressed, 33
Safety Shutdown, 13, 14, 17, 28, 35 startup test, 34 unequal tire pressure, 19
Safety Video, 3 Steering Grip, 6, 14, 37 US patent numbers, 44
security, 19 pulls to left or right, 30 user serviceable parts, 41
Segway Customer Operations, 3 Stick Shake Warning, 16, 18
Segway GT, 6, 7, 11 storage, 20 V
specifications, 7 structural weight limits, 9
Segway XT, 6, 7, 11, 37 voltage, 24, 42
surface charge, 27
Fender and Lifting Handle, 37 suspension, 19
specifications, 7 system faults, 36 W
serial number and key code, 4

index
service procedures, 38 warning icon, 4
shipping requirements, Li-ion Battery Packs, 22 T warranty, 43
solid state gyroscopes, 14 website, 2 49
tilt sensors, 14
specifications Wheel Inserts, 20, 37
tire inflation pressure, 7, 19, 42
Battery Pack, 23 Wheel Nut, 19, 37
Tire/Wheel Assembly, 6, 19
Segway HT models, 7 wheel wobble, 19
all-terrain, 37
Speed Limiter, 15 remove and reseat, 40
Splashguard, 6, 37 standard, 37 X, Y, Z
stairs, use on, 42 torque specifications, 38 yaw, 14
standards, 44 towing, 21
Canadian ICES-003, 44 traction, 19, 41
European directives, 44 trademarks, 44
other, 44 transporting your Segway HT, 22
startup error conditions, 32 trim, front and handlebar, 37
inadequate battery charge, 32 troubleshooting, 4, 38
incorrect key, 32 turning radius, 7
mode button depressed, 33
notes
enjoy the ride
 fun, smart transportation www.segway.com

1891600000ag