Chapter 5
Chapter 5
Chapter 5
Chapter 5
Collaboration in psychotherapy
It is difficult to imagine how clients and psychotherapists would find consensus
on psychotherapy goals and how to reach them without collaborating with each
other. Collaboration is an active process whereby client and therapist engage
in a discussion about what goals to work toward in psychotherapy and how to
work toward them. Clients generally come to therapy with problems that have
made their lives difficult and that they have tried, but failed, to solve. Therapists
bring skills gleaned from their training and experience that can be used to help
clients address their problems successfully. Collaboration between therapist
and client entails a mutual discussion that begins with the therapist asking the
client what brought him or her to therapy and what the client hopes to achieve
in therapy. Some clients have concise, specific goals, such as to be able to fly
on a plane without experiencing anxiety. Others have more general goals that
need to be clarified, such as a desire to be happier. To facilitate a clearly defined
goal, the therapist must ask for specific examples of what ‘being happier’ would
entail.
Collaboration is the process of client reflection on and communication of
what he or she would like from psychotherapy coupled with the therapist listen-
ing to and clarifying what the client wants to achieve and suggesting how the
therapy process will proceed to enable goal achievement. The collaborative pro-
cess continues throughout therapy as goals and the methods to achieve them
are modified depending on what occurs. In short, client-therapist collaboration
to achieve a consensus on psychotherapy goals appears necessary; otherwise,
therapy will have no agreed direction.
That said, there is no consensus in the research literature about what consti-
tutes a good collaboration or how to measure it. Bachelor, Laverdière, Gamache,
and Bordeleau (2007) asked adult clients to describe their psychotherapy col-
laboration experiences and found that clients’ perceptions of what constitutes a
good collaboration varied according to the emphasis they placed on their own
contribution to the work of psychotherapy, which includes goal formulation, on
a continuum from very active to very therapist-dependent. Although all clients
emphasized psychotherapists’ active involvement in the psychotherapy process,
the greater the emphasis that clients placed on their own responsibility for pro-
ductive therapy work, the less responsibility they placed on their therapists.
In our meta-analysis (i.e. statistical integration of the results of several inde-
pendent studies), Greta Winograd and I (Tryon & Winograd, 2011) examined
the collaboration-outcome relationship in 19 studies with a total of 2260 adult
psychotherapy clients that used a variety of measures of collaboration, includ-
ing instruments looking at clients’ role involvement and cooperation as well as
client and therapist mutual involvement in the psychotherapy process. Clients’
collaboration was often assessed by the quantity and quality of homework com-
pleted, by clients’ ratings of their commitment to therapy, and by therapists’
ratings of how involved the clients were in activities such as self-disclosure and
working productively with therapists’ suggestions. Therapists’ collaboration
was assessed by clients’ ratings of therapists’ understanding and helpfulness.
The meta-analysis yielded an average correlation of .33 between client-therapist
collaboration and psychotherapy outcome. A correlation of this magnitude rep-
resents a medium effect, which Cohen (1992) describes as ‘an effect likely to be
visible to the naked eye of a careful observer’ (p. 156). Thus, one would expect
that an individual who observes a course of psychotherapy would be able to see
from the behaviour of client and psychotherapist that there is a relationship
between the degree of their collaboration and the outcome the client achieves,
such that greater collaboration is associated with a better outcome.
Collaborative goal-setting
Several authors emphasize the importance of client-psychotherapist collabo-
rative goal-setting in psychotherapy (Cooper & McLeod, 2007; Duncan &
Reese, 2015; DeFife & Hilsenroth, 2011; Ryan & Deci, 2008), and stress that
the inclusion of clients in goal-setting enhances their motivation to partici-
pate in treatment (Ryan, Lynch, Vansteenkiste, & Deci, 2011). Not all clients
are motivated to engage fully in the psychotherapy process. Some begin treat-
ment with scepticism or hopelessness about its effectiveness. Others come
to therapy because of outside pressures rather than of their own volition.
When clients are not fully motivated, therapy may not be effective, and clients
may not even stay in therapy. Collaboration engages the client to participate
actively in choosing the goals of psychotherapy, which mobilizes the client to
work toward what he or she has chosen, thereby increasing the client’s moti-
vation for treatment. Goldman, Hilsenroth, Owen, and Gold (2013) found
that when therapists collaborate with their clients in setting therapy goals
and defining the course of treatment, clients are likely to agree with and have
confidence in the treatment process. Research results indicate, however, that
1
This effect size does not include results of one study of frequent reporting of abuse that
Karver et al. (2006) indicated represented a treatment that was atypical.
With adults
Although some adult clients and psychotherapists readily come to agreement
on treatment goals, others do not. For example, Swift and Callahan (2009)
asked clients and clinical psychology trainee psychotherapists to specify the
two most important goals that they were working on after the third therapy
session. Client and psychotherapist identified the same two goals only 31.1%
of the time; they agreed on one of the two goals 56.3% of the time; and they
did not match on either target goal 12.6% of the time. Lest readers think that
the lack of goal agreement in this study is solely the result of psychotherapist
inexperience, results of a study by Zane et al. (2005) indicated that expe-
rienced psychotherapists sometimes do not agree with their clients about
treatment goals. In this study, client-psychotherapist goal match predicted
client-rated session depth and smoothness as well as session positivity. In
other words, client-therapist goal consensus is associated with deeper, more
meaningful, smoother, and more positive psychotherapy sessions. If, on
the other hand, there is disagreement between client and therapist about
goals, they will find it difficult to work toward an agreeable session outcome,
because there is doubt on the part of the client, the therapist, or both about
the direction that the session should take. So, for one or both members of
the therapeutic dyad, the session will seem superficial and without much
value. Because client and therapist are ‘not on the same page’, the session will
not go smoothly. The client may argue with the therapist or contribute little
information; the therapist may express frustration with the client’s behav-
iour. Neither will evaluate the session positively, and one can imagine that if
goal consensus is not achieved, future sessions, if they occur at all, will also
have little positive effect.
Results of one study suggest that adult clients sometimes place more empha-
sis on collaborative goal consensus than do their psychotherapists. Bachelor
(2013) examined clients’ and psychotherapists’ perceptions of their work
together. Both emphasized a collaborative working relationship, but only clients
stressed the importance of non-disagreement on goals. Notably, it was clients’
view of the relationship that better predicted psychotherapy outcome. Bachelor
indicated that the results suggest that therapists should not conclude that clients
share their views about their work together, but should regularly check with
clients to get their feedback on how therapy is progressing. ‘Therapists should
ensure that goals and therapeutic tasks are discussed together and mutually
determined and remain vigilant for signs of tension in the relationship that
could reflect a perceived lack of shared views, adjusting their responses accord-
ingly’ (Bachelor, p. 133).
Several authors (Cooper & McLeod, 2007; Michalak & Grosse Holtforth,
2006) have emphasized the importance of continued collaborative goal
review throughout psychotherapy. Evidence suggests that when psychothera-
pists change goals during the course of psychotherapy without agreement of
their clients, treatment outcome is adversely affected (Schulte-Bahrenberg &
Schulte, 1993).
To assist practitioners to foster better collaboration with clients, researchers
have developed procedures that facilitate systematic client feedback on psycho-
therapy goals and the tasks to achieve them throughout the process of psycho-
therapy (Duncan, 2012; Duncan & Reese, 2015; Goldman et al., 2013; Lambert,
2010; Lambert & Shimokawa, 2011). A review of 32 studies (Gondek, Edbrooke-
Childs, Fink, Deighton, & Wolpert, 2016) that used feedback found that, relative
to no-feedback or other experimental conditions, treatments that incorporated
feedback had better outcomes on at least one measure and were particularly
effective when feedback was provided to both clients and psychotherapists.
Another review by Davidson, Perry, and Bell (2015), however, indicated that
many feedback studies were done with mildly disturbed college student clients,
and that results may be less positive when clients have more severe disturbances.
In that vein, a recent study by Lucock and colleagues (2015) with clients from
the UK National Health Service (NHS) found that clients treated at two UK
NHS centres that use patient monitoring and feedback improved with treat-
ment, but they did not show significantly greater improvement than did clients
at another UK NHS site that did not use feedback. Thus, feedback to clients
about treatment progress (i.e. progress toward their goals) may be more helpful
for clients with milder disturbances than for clients with more severe problems.
With youths
Youth, particularly children, usually do not decide to enter therapy on their
own. Many do not believe that their behaviour presents a problem, nor do they
necessarily know why parents/caregivers bring them for help. A few days after
intake, Yeh and Weisz (2001) asked 381 parents and their children to list the
children’s target problems independently. Almost two-thirds (63%) of parent-
child pairs failed to agree on even one problem. When the authors grouped
parents’ and children’s responses into broader categories, over a third of the
parent-child responses did not fall into the same broad problem area, such as
withdrawn or aggressive behaviour.
Parents may have goals for youth with problems that are not shared by their
children or, for that matter, by their psychotherapists. Thus, it is not surprising
that in a study of 315 children, parents, and psychotherapists, Hawley and Weisz
(2003) found that only 23.2% of the members of the triad agreed on any target
problem, or put another way, ‘when asked to report the main problems in need
of treatment, 76.8% did not agree on a single target problem’ (p. 65). Garland,
Lewczyk-Boxmeyer, Gabayan, and Hawley (2004) reported similar findings for
adolescent clients.
In a more recent study, Stafford, Hutchby, Karim, and O’Reilly (2016) found
that half of their sample of clinicians did not bother to ask child clients why they
came for psychotherapy and what they expected to occur. This does not seem
a good way to initiate goal collaboration. In contrast, results of another study
(Diamond, Liddle, Hogue, & Dakof, 1999) found that psychotherapist behav-
iours associated with good treatment alliances involved telling adolescents
that their stated problems are important, asking what concerns adolescents
want help with, and indicating that they will advocate for the youth. In cases
with poorer client-therapist relationships, psychotherapists did not engage in
these collaborative goal-setting behaviours. Others (Coatsworth, Santisteban,
McBride, & Szapocznik, 2001; Faw, Hogue, Johnson, Diamond, & Liddle,
2005) have reported the effectiveness of psychotherapists’ engagement in simi-
lar behaviours with youth and family members to negotiate goals that include
each family member’s concerns.
Garland, Hawley, Brookman- Frazee, and Hurlburt (2008) reviewed the
manuals of eight treatments for children with disruptive disorders and found
that collaborative agreement on psychotherapy goals, which includes periodic
reviews of goals and progress toward them, is a core element of evidence-based
treatments. Collaboration, described as ‘therapist building togetherness with
the child client’, associated with goal-setting has also been related to a positive
child-therapist working relationship using manualized treatment for anxiety
disorders (Creed & Kendall, 2005, p. 503). In the UK, shared decision making
(SDM) has been implemented in Child and Adolescent Mental Health Services
(CAMHS) in recognition of the importance of including children and adoles-
cents as well as parents/caregivers and other stakeholders in continuing col-
laborative goal-setting and treatment evaluations (Abrines-Jaume et al., 2016;
Hoong, Heathfield, Fitzpatrick, & Benson, 2014; Law & Jacob, 2013; Law &
Wolpert, 2014).
2
Harkin et al. (2016) reported this effect size as d = .40. To ensure consistent reporting of
effect sizes, I converted this effect and the other effects from articles reported in this chapter
to correlations (r) using software on the Psychometrica webpage at http://www.psychomet-
rica.de/effect_size.html.
to medium effect size. This result suggests that treatments that include goal moni-
toring are associated with better outcomes for a variety of concerns.
Taken together, the results of these two meta-analytic publications (Harkin
et al., 2016; Tryon & Winograd, 2011) suggest that therapists who work collabo-
ratively with clients at the beginning of treatment to determine why they came
to psychotherapy and what they want to achieve and then monitor progress
toward these agreed goals are more likely to have better outcomes than thera-
pists who do not engage in these activities.
Other types of goals have also been found to moderate, or change the
strength of, the goal-outcome relationship. For instance, avoidance goals (i.e.
things that clients are motivated to avoid, see Chapter 3, this volume) have
been associated with greater client symptomatology (e.g. clients who have
more avoidance goals tend to have greater psychopathology), and studies
also show that they are related to more negative psychotherapy outcomes.
For example, a client may have an avoidance goal to stop being so self-critical.
To achieve this goal, the client may criticize herself whenever she finds her-
self being self-critical. This behaviour might lead to a feeling of hopelessness
about ever being able to reach her goal and an increase in her cycle of self-
criticism. If, on the other hand, the client frames her goal as being kinder
to herself (an approach goal), she will look for ways to reward herself for
the behaviours she likes. Readers should note that clients’ avoidance goals
can often be reframed as approach goals that are more attainable than avoid-
ance goals but still address the clients’ problems, such as in the example just
presented.
Elliot and Church (2002) found that adult clients who had more avoidance
goals were less satisfied with their psychotherapists, and tended to have smaller
increases in subjective wellbeing over the course of psychotherapy than did
clients who had fewer avoidance goals. Avoidance goals were also negatively
related to perceived problem improvement at termination. Grosse Holtforth
et al. (2005) found that avoidance goal motivation of 76 outpatients decreased
over the course of psychotherapy. The decline in intensity of all types of avoid-
ance goals combined related to improvement in interpersonal problems and
optimism, as well as attainment of other treatment goals. Declines in avoidance
goals associated with vulnerability (e.g. to stop being emotionally overwhelmed,
to stop showing weakness) were more strongly related to interpersonal, symp-
tom, and optimism improvement than were other avoidance goals, such as to
stop being lonely or embarrassed.
In a further study, Grosse Holtforth et al. (2006) examined interpersonal
problems of 284 clinic clients relative to their approach and avoidance goals.
They found that both avoidance goals and interpersonal distress were nega-
tively related to achievement of approach goals. Moreover, interpersonal dis-
tress moderated (i.e. changed the strength of) the relationship of avoidance
goals to achievement of approach goals such that lesser interpersonal distress
was associated with a less intense negative relationship between avoidance
goals and approach goal attainment. Thus, clients with fewer interpersonal
concerns were more likely to achieve therapy approach goals even though
they had some avoidance goals than were clients with more interpersonal
concerns. Another study (Wollburg & Braukhaus, 2010) found that, although
having avoidance goals did not affect goal attainment, clients who had avoid-
ance goals achieved less symptom improvement than did clients who had
only approach goals.
Intrinsic goals (i.e. goals that are rewarding in themselves, such as learning
something for the pleasure gained from that knowledge, see Chapter 3, this
volume) are also associated with better psychological outcomes (i.e. stronger
goal-outcome relationships) than are extrinsic goals (i.e. goals that are external
to the client, such as learning something because it is required to obtain a grade
or satisfy some other requirement). Michalak, Klapphack, and Kosfelder (2004)
found that clients who had more intrinsically oriented personal goals and who
were more optimistic about attaining those goals had better session outcomes
and less psychopathology (i.e. the study showed that people who set intrin-
sic goals are less disturbed) than did clients whose goals were more extrinsic
and who were less optimistic about attaining them. The intrinsic goals in this
study were general life goals, such as being a good person, husband, or parent,
and did not necessarily focus on symptom relief. In another study (Ryan, Plant,
& O’Malley, 1995), 109 adults with alcohol problems who were in treatment
because of external pressures from family or legal authorities (i.e. had extrinsi-
cally motivated goals) were less involved in their treatment and more likely
to drop out than were clients who chose to participate on their own (i.e. had
intrinsically motivated goals).
Other types of goals besides approach/avoidance goals and intrinsic/extrin-
sic goals also may moderate the goal-outcome relationship. Using the Bern
Inventory of Treatment Goals (BIT-T; Grosse Holtforth & Grawe, 2002),
Berking, Grosse Holtforth, Jacobi, and Kröner-Herwig (2005) examined the
treatment goals of 2770 adult inpatients to determine if some types of goals
are easier to attain (i.e. yielded better goal-outcome relationships) than others.
They found that, of the five general BIT-T goal categories, wellbeing-related
goals (such as learning to relax, increasing calmness, improving leisure activi-
ties) were most often attained, followed in order by interpersonal, personal
growth, symptom-related, and existential goals (such as coming to terms with
one’s past or reflecting on the future). The most attained specific goals dealt
with panic attacks and self-acceptance, and the least attained specific goals
dealt with chronic pain and sleep problems. The authors suggested that psy-
chotherapists motivate clients to choose attainable goals based on the results
of their research by explaining that the goals that the clients want may be more
difficult to attain than a similar, but related, goal. Berking et al. provide the
following example: ‘If a patient wants to work on a sleep disorder problem,
the goal ‘to learn how to cope with my sleeping problems’ is more appropriate
than the goal ‘to get rid of my sleeping problems’’ (p. 322). The authors stress,
3
Although there have been meta-analyses (McLeod, 2011; Shirk, Karver, & Brown, 2011) of
youth-therapist working alliance-outcome studies that included measures of the working
alliance such as the WAI, which has a goal subscale, the studies did not examine subscales
in their alliance-outcome analyses.
Goals as outcome
Similar to studies with adult clients, researchers have used idiographic (indi-
vidually customized) measures to examine goal achievement in psychother-
apy with youth (see Chapter 6, this volume). Weisz et al. (2011) incorporated
the pretreatment perspectives of 178 children (aged 7-13) and their parents
who independently identified three top problems and rated their severity
weekly on a 10-point scale. Youth and caregivers also completed standardized
outcome measurements. The top problems information complemented the
results obtained from the standardized measures by providing very specific
information about problems that were high-priority treatment targets for youth
and their parents that were not covered by items in standardized narrow band
clinical scales. ‘For example, for 41% of caregivers and 79% of youths, the iden-
tified top problems did not correspond to any items of any narrowband scales
in the clinical range’ (p. 369). Top problems scores were reliable and showed
sensitivity to change.
Several studies conducted in the UK have used idiographic Goal Based
Outcome (GBO) assessments (Law & Wolpert, 2014) to both guide and evaluate
psychotherapy with youth. Wolpert et al. (2012) used GBO wherein therapist,
youth, and caregiver identified collaboratively up to three goals within the first
three sessions that were rated on a 10-point scale, where higher values mean
greater goal achievement, at the beginning and end of treatment. Caregivers
and youth also completed the standardized measure Strengths and Difficulties
Questionnaire (SDQ) at the first session and after six months. Practitioners
completed two standardized measures: after first meeting and after six months.
GBO scores showed statistically significant improvement in goal achievement
at the end relative to the beginning of treatment (r = .69, a large effect). GBO
pre-post difference scores were related to pre-post scores on standardized
measures completed by both caregivers and psychotherapists with most cor-
relations representing medium effects (range of r = .26 to r = .39). Thus, the
authors concluded that idiographic collaboratively identified goal attainment
can be used in conjunction with more standardized measures to assess youth
psychotherapy outcome.
In another study, Edbrooke-Childs, Jacob, Law, Deighton, and Wolpert
(2015) compared data, collected over the course of several years, using SDQ
and GBO scores from treatment cases involving 137 children, aged 0–18,
that were completed early in and after four to six months of treatment and
compared with psychotherapists’ ratings of youths’ global functioning. GBO
scores showed greater change at outcome (r = .76, large effect) than did the
SDQ ratings of change in psychosocial difficulties (r = .22, small to medium
effect) and impact on daily life (r = .41, medium to large effect), and import-
antly, GBO scores were uniquely associated with psychotherapist-reported
change in functioning over treatment (r = .45, medium to large effect). A meta-
analysis using combined GBO data from three randomized controlled trials of
humanistic school-based counselling for distressed youth (Cooper et al., 2010;
McArthur, Cooper, & Berdondini, 2013; Pybis et al., 2014) found medium
effects for improvements in goal outcomes at six and 12 weeks of treatment
(r = .31, r = 30, respectively). Results support the importance of including
goals in outcome evaluations.
Further reading
Karoly, P., & Anderson, C. W. (2000). The long and short psychological change: Toward
a goal-centered understanding of treatment durability and adaptive success. In C. R.
Snyder & R. E. Ingram (Eds.), Handbook of psychological change (pp. 154–76). New York,
NY: Wiley.
Provides, in the authors’ words, ‘a goal-based motivational alternative to the symptom-
centered, stage change models of human adjustment that have dominated clinical science’.
Martre, P. J., Dahl, K., Jensen, R., & Nordahl, H. M. (2013). Working with goals in
therapy. In E. A. Locke & G. P. Latham (Eds.), New developments in goal setting and task
performance (pp. 474–94). New York, NY: Routledge.
Provides updated literature on psychotherapy goal-setting.
Poulsen, A. A., Ziviani, J., & Cuskelly, M. (Eds.) (2015). Goal setting and motivation in
therapy: Engaging children and parents. London, UK: Jessica Kingsley Publishers.
Excellent chapters addressing methods of collaborative goal-setting with child clients and
their parents.
Winston, A., Rosenthal, R. N., & Pinsker, H. (2004). Introduction to supportive
psychotherapy. Core competencies in psychotherapy. Arlington, VA: American Psychiatric
Publishing.
Research-based guide for novice therapists that provides basic principles of psychotherapy
that include realistic goal-setting with clients. Good case illustrations.
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