Thrive Together

The culture, rewards and benefits we

offer our people
Contents
01 Welcome 04 Care & Culture

• Thriving together • Our culture

• What we offer our people • Leader expectations
• Diversity, Equity and Inclusion
02 Compensation & Benefits • Health and wellbeing
• Rewards at Novartis • Hybrid working
• Pay • Employee Resource Groups
• STI Bonus and LTI equity • Giving and Volunteering
• Global and local benefits • Environmental, Society
• Business unit annual awards and Governance initiatives
Translation
• Top global employer available in:
03 Career & Development • Chinese
• French
• Your career and • German
development journey • Italian
• Japanese
• Leadership development
• Portuguese
• Mentoring and coaching • Russian
• Slovenian
• Spanish

Contents | 2
At Novartis
we thrive together
As an organization spanning diverse geographies, functions and languages, we empower
bright, curious minds to collaborate and do what they do best - to reimagine medicine.
At Novartis, you can do and be more than you may have thought possible as part of
an inclusive culture created to help you thrive personally and professionally.

Shared Personal Inspiring Empowering

impact experience growth purpose
Partner with people Feel safe, well, Learn from everyone Play a role in
and teams around valued and rewarded around you and reimagining medicine
the world to solve the in an environment explore countless to improve and extend
toughest healthcare where differences opportunities to people’s lives.
challenges. are celebrated and develop and grow.
embraced.

01 Welcome | 3
We offer everything you
need to be at your best
Throughout your career here, you’ll be recognized for your contribution, celebrated for your
achievements, and valued for who you are.

The rewards of being part of our team go far beyond pay and incentives. From learning and
development to health and wellbeing. From flexible working to volunteering opportunities.
We support you to be at your best, at work and in life.

Compensation Career Care

& Benefits & Development & Culture
Competitive, fair pay and Countless opportunities for A highly collaborative
incentives along with learning, recognition, growth work environment where
wide-ranging and and career development everyone can thrive
industry-leading benefits

Page 05 Page 11 Page 15

01 Welcome | 4
02
Compensation & Benefits
Compensation &
Benefits at Novartis
Our philosophy is based on 5 principles. We want you to stay with us and
thrive with us. That’s why we’re committed to offering you rewards that reflect
your contribution to our strategy, performance and success.

Competitive compensation Business ethics

We believe our compensation should reflect We treat all employees fairly, in line with
the value of our talent. our EPIC pledge for pay equity, transparency,
gender balance and removing historical
salary bias.

Balanced rewards Shareholder alignment

We aim to provide a balance of fixed We align personal contributions with the
pay, short-term and long-term incentives, creation of shareholder value through our
including best in class global and long-term incentive equity plans.
local benefits.

Pay for performance

We deliver market competitive
compensation with the opportunity to
receive enhanced incentive payouts for
exceptional performance.

02 Compensation & Benefits | 6

 Your salary

Pay
We benchmark our salary ranges for each role against the
market. Where your salary is positioned within the range is
based upon transparent criteria such as your experience,
skills and competencies. Annual salary reviews take place
between January and March.

Our Equal Pay International Coalition

(EPIC) commitments
We are committed to treating all employees fairly and
respectfully and have been members of the Equal Pay
International Coalition (EPIC) since 2018. We achieved our
original pledge commitments in 2023 (outlined below) and
continue to build upon our progress in this area.

• Monitoring pay equity with global consistency

• Removing bias from the system
• Providing pay transparency
• Maintaining gender balance in management

Learn more at novartis.com/about/diversity-inclusion/equity

*All employment decisions at Novartis are based solely on job related

factors, including the skills, competencies and experience of the
candidate, without regard to gender, race, ethnicity or any other
protected characteristic under local law.

02 Compensation & Benefits | 7

Bonus and equity
Short-term incentive Long-term incentive Field force
(Bonus) (Equity) incentive
We want everyone at Novartis to share As an employee, you may be eligible for our Our Sales employees receive field force
in our financial success. Each year, we annual Select Awards Program. Eligibility is incentives instead of the STI bonus.
pay our employees bonuses based on their based on the level and location of your role. The scheme encourages and rewards
contributions to business, team and individual strong sales performance that embodies
objectives. We call it our Short-Term Incentive the right Values & Behaviors, in line with
(STI) plan. Your STI target is a percentage of The Select Awards Program gives you our policies and Code of Ethics.
your annual base salary (depending on your the opportunity to build an ownership
location and level) and is paid in cash. interest in Novartis and share in our future
growth. These awards are a percentage Our international incentive guidelines are
of your annual base salary and paid in based on five guiding principles: ambitious,
The amount paid out under the STI plan is Novartis equity. Some employees who fair, competitive, differentiated and compliant.
based on our performance as a company and are identified as critical to delivering our Payouts are based on territory sales
the impact you have as an employee. A small business strategy, receive an above-target performance and are paid quarterly.
number of people who have gone above and award via an award multiplier.
beyond receive an exceptional impact award
each year. This means a higher multiplier is
applied to their payout than other employees. The shares awarded mature in phases,
one third per year for three years. After
When evaluating your impact, we consider they have matured, you can sellor continue
various factors including: to hold your shares.
• Achievement of personal objectives
• Role modeling of Novartis values
and behaviors
• Contribution to the success of others

02 Compensation & Benefits | 8

Global and local benefits
You help us solve some of the world’s toughest healthcare challenges. We support you to be at your best, at work and
in life. On this page, you can find details about some of the competitive global benefits everyone at Novartis enjoys.
In addition, we offer a huge variety of country specific benefits.

Wellbeing benefits Parental leave Business travel insurance

Access a wide range of tools and resources If you become a parent through birth, As an employee, you’re covered by our
to help you nurture your wellbeing, so you adoption or surrogacy, we’ll offer you at least insurance whenever you travel on behalf
can be your best at home and at work. 14 weeks paid parental leave. This applies to of Novartis. We also provide emergency
every new parent at Novartis. assistance via international SOS.
See page 19

Retirement, health and Recognition programs Share purchase plan*

welfare plans Our Global recognition program, Spark, Our Employee Share Purchase Plan (ESPP)
Enjoy attractive retirement benefits aligned empowers you to spontaneously recognize allows our people** to build an ownership in
with local social security requirements. We your colleagues anywhere across Novartis by Novartis by buying shares at a 15% discount.
also offer life and illness financial protection sending a thank you e-card or by awarding
for you and your family. them monetary points to use personally or *Available according to local regulations.
donate to charity. Eligibility rules may vary in some countries due
In addition, our business units operate their to local legislation, policy and requirements.
Medical and life insurance own annual award programs (see next page). **Employees of Novartis with either a permanent
We offer medical and life insurance contract or an employment agreement directly
depending on local country plan. with a Novartis affiliate.

02 Compensation & Benefits | 9

 We love recognizing and celebrating each other’s successes.

Business
These Business Unit specific awards are in addition to our global
recognition program. Check out some of the internal awards we have
to further recognize our people*.

Unit Annual Biomedical

Research Awards
Novartis Vision, Innovation,
Value & Achievement
(VIVA) Awards

Awards Celebrates Biomedical Research teams

who collaborate across boundaries to
tackle science, culture and operational
Celebrates R&D bench scientists who make
an exceptional contribution in research,
innovation or operational excellence.
challenges/gaps.

Sales Award Programs

Celebrates customer-facing employees
who go above and beyond in terms of
performance, values and behaviors,
and embodying the culture of Novartis.

*Employees of Novartis with either a permanent contract or an

employment agreement directly with a Novartis affiliate.

02 Compensation & Benefits | 10

Career & Development

03
Your career journey
Where and how do you want to grow? New role, bigger project, different unit or function? Deepening
your expertise or pursuing a fresh career path? Mastering an emerging technology before anyone else?

There are countless opportunities for you to develop here, whether it’s up, across or outside your
comfort zone. Whatever your role, you’ll always be surrounded by people you can learn from and admire.

Our career development toolkit

Performance management Talent Insights Talent Match Match Learn

What What What What
Our continuous rhythm of reviewing Talent assessment methodology tools AI-powered internal talent marketplace AI-driven social learning platform
and rewarding performance How How How
How Identifies opportunities for your Provides personalized Offers you curated learning
Outcome-focused objectives, development and growth by getting recommendations for new roles, experiences and gives you access
frequent check-ins and feedback, confidential feedback from the people projects, short-term assignments to knowledge and experts who can
and recognition you work with and mentoring support your development
Why Why Why Why
Helps you and your team learn, Enables you to discover your potential Introduces you to career opportunities Helps you excel in your current role
grow and reach your full potential and increase self-awareness outside your area and connects you and prepare for future ones
with mentors who can help you bridge
skills gaps

03 Career & Development | 12

Leadership
development
Leaders play a vital role in driving our growth and helping us to thrive.

To help our leaders keep performing at their best, we aim to make leadership
development a part of everyday life.

What support looks like

Foundational programs Team effectiveness

Supporting leaders at a key moment in Targeted support and tools for all that
time on their career journey. help teams harness their diverse skills,
collaborate more effectively, and keep
Targeted interventions performing at their best.
Addressing business-specific needs.

Everyday
Continuous learning and growth, 360° assessment
through solutions that support our
people in their work.
Reach your full potential with our validated
models, designed to help you deep-dive
into your strengths and growth areas.

03 Career & Development | 13

Mentoring
and coaching
At Novartis, we offer everyone targeted and personalized support to help you
achieve your professional development objectives, through external an external
coaching engagement. Currently, we have access to over 2,000 coaches via our
external partner, BetterUp, so you can find the coach that’s right for you.

Find a coach Build your coaching skills

Our specialist coaching partner, Develop your coaching skills with Coach2Grow,
BetterUp, is here to help you get the a 6-week structured development experience for
support and guidance you need to managers. Through a combination of self-led skill-building,
achieve your goals and ambitions. safe practice, coaching at work and reflection with
your peers, you’ll develop skills in three key areas:
BetterUp has more than 2,000 qualified
coaches speaking 34 languages, so you Being Present
can find the coach that’s right for you.

Our Internal Coaching Network, Asking Powerful Questions

Empowering Growth. Novartis offers a
self-organized Internal Coaching Network Listening to Learn
(PowerUp), a unique resource for
professional development. All colleagues
are certified coaches and provide Mentoring: Unleash your
guidance and support tailored to your
needs. You can either become a coach or
potential
find one to help you navigate your career
Novartis Mentoring through our internal Talent
and personal growth.
Marketplace connects you with mentors from across
Novartis who can provide valuable insights. Use Talent
Match to find the perfect mentor for your personal
and professional journey. You can also become a
mentor and inspire others while enhancing your own
03 Career & Development | 14
leadership skills.
Care & Culture

04
Our Culture
Our Culture is the way we do things in service of delivering on our strategic priorities aligned
with our vision and purpose. Our values are an integral part of the framework we use to recruit
and develop people and assess and reward their performance.

Our To become the most valued and trusted Our

Reimagine medicine
vision medicines company in the world purpose

Our We want everyone at Novartis to be inspired by our purpose, curious about new ideas that can
culture produce better outcomes for patients, empowered to be their best self and accountable (unbossed) to
aspiration deliver our strategy and achieve individual and collective impact.

Our Values Inspired Curious Unbossed Integrity

Our Code of Ethics

Created by our people, for our people, our Code of Ethics underpins our values and sets out who we
are, what we stand for, and the principles we hold ourselves accountable to. Put simply, it explains our
commitments to doing what’s right for:

External Society &

Patients Our People Business
Partners Environment

Click here to access our Code of Ethics

04 Care & Culture | 16

Leader expectations
Lead and develop people Navigate complexity Deliver collective impact

• Create focus and clarity to translate • Enable impactful and fast decision-making. • Engage with others and integrate diverse
strategy into action​. perspectives from colleagues to achieve
• Identify key issues in complex situations,
• Empower people by giving and acting on the best outcome for the enterprise​.
keeping focused on the big picture​and
feedback, removing barriers, and holding adapting and prioritizing during change. • Demonstrate influence without authority,
them accountable​. work and collaborate across boundaries.
• Demonstrate long term vision by
• Invest in people’s growth and development taking a broader view, thinking through • Challenge assumption, make decisions
to help them expand their impact. indirect consequences and longer-term grounded in data.
• Build self-awareness, in service of and to implications. ​ • Build situational awareness, adapt
maximize impact on others. leadership style to enhance impact of
others and performance of team.

Inspired Live our values and behaviors in action | Live our values and culture and inspire others to do the same
Curious
We create positive We explore We take smart risks We make each We hold ourselves and
change for patients to improve and learn other extraordinary others accountable
Unbossed

Integrity

04 Care & Culture | 17

Diversity, Equity and Inclusion
When we can share who we are in the spirit of inclusivity – and understand, empathize, and learn
from one another – we can generate new ideas, drive innovation and reach underserved communities.

We build and advance a Actions

diverse workforce that • We have publicly committed to focus our efforts and promote
reflects the world around racial, ethnic, cultural, disability, gender and LGBTQI+ diversity
us through: through pledges of WEP (Women Empowerment Principles),
EPIC Pledge, United Nations Standards of Conduct for Business
and Valuable 500
• Increased innovation via a global workforce that
mirrors the communities we serve around the world. • We support equitable career opportunities by offering equal
parental leave, flexible working and building expertise to support a
• Ensuring an inclusive talent lifecycle, enabled
diverse talent pipeline and workforce
through equitable P&O policies and processes
• DEI practices embedded into business and
• We democratize access to career development through
professional growth and development programs, partnering with
Key fact
leadership behaviors and accountability.
HBA (Healthcare Business Women Association) In 2018, we became the first
global pharmaceutical company
• We develop best-practice solutions to enable People with
to support the United Nations
We enable societal impact: Disabilities to participate as equal members of our organization,
Standards of Conduct for Business
by working with external partners including the International Labor
to tackle discrimination against
• Through more robust solutions for patients Organization’s Global Business and Disability Network
employees who are lesbian, gay,
and connection to a wider customer base through • We provide an inclusive and equitable workplace that empowers bisexual, transgender, queer and
embedding inclusion practices in R&D and all of our associates to achieve their full potential through inclusive intersex (LGBTQI).
commercialization leadership and communities of belonging
• Establishing trust in the Novartis brand and support • We partner with organizations and networks such as MyGwork,
for our diverse communities in society. PGLE (Partnership for Global LGBTQI equality), PurpleSpace
and Business Disability Forum to listen, learn, create action and
influence society.
All employment decisions at Novartis are based solely on job- related factors, including the skills, competencies and
experience of the candidate, without regard to gender, race, ethnicity or any other protected characteristics under local law. 04 Care & Culture | 18
Health and wellbeing
If we want to take care of our patients, we also need to take care of ourselves. That’s why we offer
a wide range of tools and resources to support your mental health and wellbeing.

How are you feeling? Employee Assistance Program Mental Health First Aid Education and awareness

What What What What

Self-led wellbeing platform 24/7 psychological support One-to-one wellbeing support Range of e-learnings and training
How it works How it works resources
How it works
Uses a brief self-assessment to direct Confidential counseling on problems Large and growing network of Mental How it works
you towards strategies and resources such as everyday stress and Health First Aiders around the world, Enables managers and team
to help you with topics ranging from financial issues. who are here to help you and guide members to learn more about taking
resilience to managing stress. you to appropriate professional care of themselves and others.
support if you need it.

04 Care & Culture | 19

Flexible working
We’re committed to maintaining work-life balance and we strive to provide
opportunities for you to be flexible about when and where you work.

At the same time, we believe in creating time and space to meet in person,
as it helps us learn, grow and work together more effectively.

What does this look like for you and your team?*

Office Lab
Balance of in-person and virtual working, On site every working day, using facilities
with an average of 12 days a month on site only available at Novartis

Manufacturing Field
On site every working day, using facilities Connecting with team at least once a month
only available at Novartis but mostly working with customers

*Subject to local consultation as applicable 04 Care & Culture | 20

Employee
Resource Groups
Looking to connect with colleagues with shared interests,
“One of the unexpected learnings
experiences and perspectives? We encourage you to join one of
our Employee Resource Groups (ERGs). we’ve had as we’ve unbossed the
organization is how it’s remarkable when
ERGs are driven by inspired associates with a shared vision and our employees come together on topics
purpose and engage in business-relevant topics and cultural they deeply care about and identities
development. They make the various aspects of diversity, equity,
that they share - how much impact they
inclusion & culture (DEIC) tangible to everyone.
can have. The ERG community has been
Gender
remarkable in this respect.”
LGBTQI+ Vas Narasimhan, Novartis Chief Executive Officer
Disability
Novartis Community & Caretakers
has 70+ Health & Wellbeing
ERGs Environment
Skills & Tech
Generations
And lots more…

04 Care & Culture | 21

Giving and
volunteering
We want you to be able to make an impact on society’s biggest
challenges and unmet needs. When you want. Where you want.
How you want.

Access giving and

How our Giving volunteering opportunities
posted by other Novartis
& Volunteering employees
program works
OR
• No upper limit on number of
volunteering hours on company time Access giving and
• No line manager approval needed volunteering opportunities
posted by external partners
• Participation open to eligible
associates under a permanent
contract or other employment OR
agreement directly with Novartis.
Post your own giving and
volunteering opportunities

04 Care & Culture | 22

Environmental, Society and
Governance initiatives
We are always striving to reduce our environmental footprint and make our medicines
accessible to as many people as possible.

It’s an undertaking we can all be proud of – and every one of us plays a part.

Our ambition Our framework

We aim to be the Pharma industry sector Our biggest impact is on our most material topics, driving equity in health while performing well as a responsible business.
leader in the areas where we can have the
most impact on people and society.
Innovation & Access to Medicines Human Environmental Ethical
Capital Sustainability Standards
We aim to embed our most material topics • Pipeline of new medicines addressing
into our core business model through unmet medical and social needs • DE&I • Climate • Ethics
innovation, to tackle serious diseases and
broaden access to our medicines.
• Broad access to our medicines, • Culture • Water • Compliance
including underserved populations
We aim to perform well as a responsible • Talent • Waste • Human Rights
business with respect to the culture we • Dedicated Global Health unit
create at work, environmental sustainability
and standards of ethics and governance.

For more information on our targets, see https://www.novartis.com/esg/reporting/targets 04 Care & Culture | 23
Top global employer
We are widely recognized for our inclusive culture and great work
environment and best-in-class rewards offering.

#6 on BioSpace’s Most attractive Included in the #43 for Gender Achieved a top 5% #6 World’s
2023 list of best employer for Bloomberg Equality globally S&P Global ESG Most Admired
places to work natural sciences Gender Equality in 2023 Score in 2023 Pharmaceutical
students in Index 2020-2023 Company
Switzerland

Part of Science #5 in Refinitiv’s Included in Forbes Recognized as Awarded 8 #4 in the 2022 Recognized with
Magazine’s Top 20 Global D&I Index 100 World’s Best Stonewall Top Brandon Hall Access to 15 Top Employer
Employers 2023 2022 Employers 2023 Global Employer awards for Medicines Index Awards around
2022 Silver Award learning in 2022 the world

04 Care & Culture | 24