TechTalk - CV Templates
TechTalk - CV Templates
Experienced Operations Manager with a diverse background in travel, cargo services, and health and safety
management. Proven ability to streamline operations, enhance service quality, and build strong client relationships.
Skilled in B2B ticketing, customized tour packages, cargo logistics, and HSE compliance. Adept at problem-solving and
implementing effective solutions to meet evolving market demands. Holds a bachelor’s degree in business
management and a Diploma in Health Safety & Environment, with certifications from esteemed institutions,
demonstrating a commitment to workplace safety and professional development.
AREAS OF EXPERTISE .
● Skill 1 ● Skill 4 ● Skill 7
● Skill 2 ● Skill 5 ● Skill 8
● Skill 3 ● Skill 6 ● Skill 9
PROFESSIONAL EXPERIENCE .
DIVINE STAR TRAVELS Dubai, UAE
Operations Manager Aug,2023–Present
Proficient in B2B ticketing platforms, ensuring seamless booking and management of flight reservations
for business clients.
Skilled in creating customized B2B tour packages, negotiating favourable terms with suppliers to provide
competitive offers.
Stayed informed on industry trends and market demands, adapting tour packages to meet evolving B2B
customer needs.
Established strong relationships with B2B clients, delivering personalized service and promptly addressing
inquiries.
Demonstrated quick and effective detailed skills in resolving B2B client issues and adapting to
changing circumstances.
Managed end-to-end cargo operations, including acceptance, storage, and dispatch of shipments in
compliance with industry regulations.
Established effective communication channels with clients, fostering long-term relationships with a 25%
increase in recurring clients.
Provided accurate and competitive freight quotes to clients, considering numerous factors such as weight,
dimensions, and shipping methods.
Streamlined supply chain operations by identifying potential bottlenecks and implementing process
improvements; reduced delivery delays by 25% and achieved on-time delivery for 98% of orders.
Negotiated rates with carriers and suppliers to secure cost-effective solutions for clients, increasing sales by
20%.
Implemented corrective actions and preventive measures to enhance overall service quality by
45%.
Self Employed Mangalore, India
Real Estate Agent Dec, 2016–Feb, 2020
Managed a portfolio of residential and commercial properties, overseeing buying, selling, and leasing
activities.
Conducted market research and analysis to identify investment opportunities.
Negotiated property deals, resulting in an average 15% increase in profits year-over-year.
Coordinated with contractors and vendors for property maintenance and renovations.
Assisted clients in obtaining financing and navigating the closing process.
EDUCATION .
UNIVERSITY (OR LAST EDUCATION PLACE) Month year–Month,
year
Module studied, grade (1st, 2:1)
ADDITIONAL SKILLS .
Add hard skills (Excel, Google Sheets, Salesforce) + Soft skills (data and reporting, data analysis, communication)
● Format: Skill 1, Skill 2, Skill 3, Skil 4, Skill, 5, etc