Installation Guide

MN912013EN, Version 16

SMP 4/DP
For use with SMP Gateway software version 8.1R2 or later.

All brand and product names appearing in this document are the trademark or registered trademark
of their respective holders.

© 2020 Eaton – All rights reserved.

The information in this document is subject to change without notice.

Eaton’s Energy Automation Solutions

1990 5th Street
Suite 220
Levis, Quebec
Canada G6W 5M6
Phone: +1.418.830-5800
Fax: +1.514.227.5256
Email: [email protected]
Web: http://www.Eaton.com/smartgrid

Technical Support: [email protected]

MN912013EN, Version 16
 EAS-SA QF-MKT-02 Rev.02

Contents
Limited Warranty.............................................................................................................. vii

1 Welcome 1
1.1 Models ...................................................................................................................1
1.2 Getting Technical Assistance ................................................................................1
1.3 Related Documentation .........................................................................................1
1.4 Typographic Conventions .....................................................................................2

2 Unpacking the SMP 4/DP 3

2.1 Front Panel ............................................................................................................3
2.2 Back Panel .............................................................................................................6
2.3 Side Panels ............................................................................................................7

3 Installing the SMP 4/DP 9

3.1 Installing the Unit ..................................................................................................9
3.1.1 Installing the SMP 4/DP outside or in an uncontrolled
environment ............................................................................................9
3.2 Connecting the Unit to an Ethernet Network ...................................................... 10
3.3 Connecting the Unit to a Telephone Line ............................................................ 10
3.4 Connecting the Unit to an IRIG-B Source ........................................................... 10
3.5 Connecting the Unit to a Power Source ............................................................... 11
3.5.1 Ensuring Proper Connection of the Power Source ................................ 12

4 Connecting IEDs to the SMP 4/DP through Serial Links 13

4.1 Serial Ports Pinout ............................................................................................... 13
4.1.1 RS-232 DTE Mode ............................................................................... 13
4.1.2 4-Wire RS-485 Mode (COM1 Only) .................................................... 14
4.1.3 2-Wire RS-485 Mode (COM1 Only) .................................................... 14
4.2 Connecting an IED to the Unit through RS-232 .................................................. 15
4.3 Connecting an IED to the Unit through 4-Wire RS-485...................................... 15
4.4 Connecting an IED to the Unit through 2-Wire RS-485...................................... 16

5 Installing the Configuration and Maintenance Tools 19

5.1 Minimum System Requirements ......................................................................... 19

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5.1.1 SQL Server 2008 R2 Express................................................................ 20

5.1.2 Installing Internet Security Certificate Files on the SMP Tools
Computer ............................................................................................... 20
5.1.3 Virtualization ........................................................................................ 20
5.2 About the SMP Tools .......................................................................................... 20
5.2.1 Installing the SMP Tools ....................................................................... 21
5.3 About the SMP 4/DP Software............................................................................ 22

6 Setting up the SMP 4/DP 23

6.1 Connecting the SMP 4/DP to the Configuration and Maintenance PC via
USB ..................................................................................................................... 23
6.2 Network Adapter Configuration Concepts .......................................................... 24
6.3 Specifying Network Adapter Settings or Disable Network Adapters.................. 26
6.3.1 Setting up a static route ......................................................................... 27
6.4 Adding the SMP 4/DP to the List of SMP Gateways Monitored in
SMP Manager ...................................................................................................... 28
6.5 SMP Gateway Application Configuration ........................................................... 30

7 Appendices 31

Appendix A - Specifications A-1

Appendix B - Dimension Drawings B-1

Appendix C - Troubleshooting C-1

Restoring the Factory Settings of the SMP 4/DP............................................................................ C-1
Recommended Verifications .......................................................................................................... C-2
Troubleshooting Steps Description................................................................................................. C-3

Appendix D - Regulatory Notices D-1

FCC Registration Information – Part 68 ......................................................................................... D-1
Industry Canada.............................................................................................................................. D-2

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Figures
Figure 2-1 Front panel of a SMP 4/DP with internal modem......................................................... 3
Figure 2-2 Back panel with DIN connector.................................................................................... 6
Figure 2-3 Back panel with terminal block .................................................................................... 6
Figure 3-1 Connecting the SMP 4/DP to a demodulated IRIG-B source ..................................... 11
Figure 3-2 Connecting the unit to a power source through the supply terminal block ................. 12
Figure 4-1 Pin numbering convention for DB9 connectors.......................................................... 13
Figure 4-2 Standard RS-232 null modem cable ........................................................................... 15
Figure 4-3 Pinout to connect an IED to the unit through 4-wire RS-485 ..................................... 15
Figure 4-4 Example of a 4-wire RS-485 multidrop network ........................................................ 16
Figure 4-5 Pinout to connect an IED to the unit through 2-wire RS-485 ..................................... 17
Figure 4-6 Example of a 2-wire RS-485 multidrop network ........................................................ 17
Figure 6-1 Situation where a static route must be specified ......................................................... 25
Figure B-1 Dimension drawings ................................................................................................. B-1
Figure C-1 Troubleshooting - Recommended verifications ........................................................ C-3

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Tables
Table 2-1 Front panel components ................................................................................................ 6
Table 2-2 Back panel components ................................................................................................ 7
Table 4-1 Serial communication port connector pinout in RS-232 mode ................................... 14
Table 4-2 COM1 serial communication port pinout in 4-wire RS-485 mode ............................. 14
Table 4-3 COM1 serial communication port pinout in 2-wire RS-485 mode ............................. 14
Table A-1 Features and characteristics ......................................................................................A-3
Table A-2 Standards ..................................................................................................................A-4
Table A-3 Certifications ............................................................................................................A-4

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Limited Warranty
The SMP 4/DP is designed to operate without any maintenance for its entire lifetime, under normal conditions. It comes with a 5-year
limited warranty, the terms of which are described below.

Description
1. For the SMP 4/DP gateway and accessories, the warranty will expire five (5) years after delivery.
For software and all other products, the warranty will expire eighteen (18) months after delivery or twelve (12) months after
installation, whichever occurs first.
2. During the warranty period, Cooper Industries (Electrical) shall correct, repair or replace faulty or unusable items, rapidly and
free of charge. Cooper Industries (Electrical) may also opt for circumventions or palliative solutions, provided it can obtain
identical or superior performance.
3. Repairs made during the warranty period in no way modify the terms or duration of the warranty.
4. This warranty is considered null unless accompanied by a packing slip or a provisional acceptance receipt from the client,
certifying the date on which the warranty came into effect.

Restrictions
The warranty does not cover the following situations:
1. The hardware or software under warranty is accidentally and/or intentionally damaged, or installed and used in a manner
inconsistent with the Cooper Industries (Electrical) specific instructions.
2. The hardware or software has been modified or repaired by personnel not authorized to do so by Cooper Industries (Electrical).
3. The hardware or software has been modified without the express authorization of Cooper Industries (Electrical).
4. The warranty does not cover normal wear and tear.

Clauses
1. Before requesting any repairs or corrections, the client must contact the person responsible at Cooper Industries (Electrical) and
give a detailed description of the problem. Cooper Industries (Electrical) shall complete a “TR” (Trouble Report) and issue an
“RMA” (Return of Merchandize Authorization) number, if required. Parts must be returned by courier or mail, appropriately
packaged, or deposited directly at the Cooper Industries (Electrical) offices. The RMA number must appear on the packing slip.
2. Cooper Industries (Electrical) shall correct, repair or replace all faulty items, complete the Trouble Report form and return the
parts, or a copy of the software, to the client with a copy of the Trouble Report, duly filled out.

Limitations
1. In no way shall Cooper Industries (Electrical) be liable for any breakdown, malfunction, or direct or indirect loss or damage
resulting from utilization of the hardware or software.
2. In no way shall Cooper Industries (Electrical) be liable for any unlawful or fraudulent acts committed by its personnel.
3. In no way shall Cooper Industries (Electrical) be held liable if providing assistance, installation or maintenance services is
rendered impossible by Force Majeure, an Act of God or any other event which cannot be avoided, notwithstanding reasonable
care by Cooper Industries (Electrical).
4. Replacement of parts shall depend on whether the components are in stock. In no way shall Cooper Industries (Electrical) be
held liable for direct or indirect damage resulting from delays in obtaining replacement parts.

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1 Welcome

Congratulations on the purchase of a SMP 4/DP gateway, a product of Eaton’s SMP family of
intelligent solutions for substation and grid modernization!
This document takes you through the basic steps required to install and set up the SMP 4/DP, to
install the Microsoft Windows-based configuration and maintenance tools (SMP Tools), to
configure these tools to monitor the SMP 4/DP, and to upload the SMP Gateway software to the
SMP 4/DP. It also provides diagrams that present all the connections and cabling required to
connect Intelligent Electronic Devices (IEDs) to the SMP 4/DP.

1.1 Models
Two models of SMP 4/DP are available: the standard SMP 4/DP, and the SMP 4/DP with internal
modem. Except for the modem and the corresponding modem port RJ11 socket that appears on the
back panel, both models share the same characteristics.

1.2 Getting Technical Assistance

If you have any question regarding the performance, application or testing of any component of
this SMP product, do not hesitate to contact us. Our staff will be pleased to assist you.
Technical Support
Eaton’s Energy Automation Solutions

Email: [email protected]
Phone: +1.877.834.0009
Toll Free: +1.800.815.2258

Business hours are from 8 a.m. and 5 p.m. CST, Monday to Friday.

1.3 Related Documentation

This document provides basic installation instructions for the SMP 4/DP. In the interest of
protecting the environment by reducing the amount of paper used, the entire SMP 4/DP
documentation is available in PDF format on the SMP Gateway Software and Tools CDROM that
is shipped with the product. Printed versions of the documents can be ordered from Eaton using
reference number P-DPRN-0102.

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The following documents on the CD-ROM should prove helpful following the installation
process:
 SMP Gateway User Manual, MN912001EN, Eaton.
This document describes all the steps required to configure any model of SMP Gateway, and
to test its configuration. It also explains how to connect the SMP Gateway to a master station
and to substation IEDs, and describes the advanced features of the gateway.
 Protocol Common Concepts Reference Manual, MN912003EN, Eaton.
This document describes the concepts and settings that are common to the protocol
components used by all SMP Gateway models to communicate with most substation IEDs and
control centers.
 SMP 4/DP Diagnostics Reference Guide, MN912047EN, Eaton.
This manual describes the procedure for performing diagnostics on the SMP 4/DP.
 Embedded configurations, SMP Devices into an SMP Gateway - User Manual,
MN912194EN, Eaton.
This document describes the concepts and steps to configure SMP Devices (SMP IO-2000
series only, for now) included into the SMP Gateway configuration file, thus using a single
configuration file for all devices.

1.4 Typographic Conventions

The following typographic conventions are used throughout this document.

Convention Description

See “Typographic Initial capitals in quotation marks indicate a chapter title or a

Conventions”, above. section heading.

You must read the Italic indicates emphasis or a document title.

SMP Gateway User Manual.

From the File menu, click Bold indicates user interface items, or strong emphasis.
Open.

C:\> Monospace indicates command prompts, console I/O,

pathnames and filenames.

Ctrl-Alt-Del Simultaneous keystrokes are joined by hyphens.

Alt+1+5 Consecutive keystrokes are joined by plus signs.

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2 Unpacking the SMP 4/DP

When unpacking the SMP 4/DP, make sure the box contains everything that appears on the
packing slip. If the packaging seems damaged, contact the transport company immediately. For
any other problem, do not hesitate to contact us (see “Getting Technical Assistance”, page 1).
The section that follows describes the front, back, and side panels of the SMP 4/DP.

2.1 Front Panel

The following figure shows the front panel of the SMP 4/DP with an internal modem.

1 2 4 6 7

MODEM
ENET1
SMP 4/DP
Distribution Processor
9
CONSOLE
IRIG-B SYNC E1 1 3
+ -
10
ENET2 M E2 2 4

3 5 8

Figure 2-1 Front panel of a SMP 4/DP with internal modem

Note: The front panel of the standard model looks exactly the same, except that it does
not have a modem connector.

The following table describes the front panel components of the SMP 4/DP.

Identification Description
1 ENET1 Ethernet connectors.
ENET2
These shielded RJ45 10/100BASE-TX connectors are used to connect the
SMP 4/DP to Ethernet networks.
The E1 and E2 LEDs indicate the activity level of each Ethernet port (see
below).

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Identification Description
2 MODEM Optional internal modem connector.
This RJ11 connector allows the SMP 4/DP to communicate with a control
center or with IEDs in the field via a dialup connection.
The M LED shows the activity state of the modem port (see below).

3 IRIG IRIG-B terminal block.

This 2-pole (+ and -) terminal block is used for the reception of a
demodulated IRIG-B signal.
The use of a 28-14 AWG wire is recommended for this terminal block.
The SYNC LED shows the synchronization state of the SMP 4/DP clock,
notably through IRIG-B (see below).

4 Power LED.
This LED indicates the state of the 3.3 V power supply of the SMP 4/DP.
Note: Additional information about this power supply is also available from the
SMP 4/DP, using the SMP Stats tool.

Color Meaning
Off The SMP 4/DP is powered off.

Green The power supply voltage level is optimal (between 3.15 V

and 3.45 V).

Amber The power supply voltage level is slightly outside of its

normal operating range (between 3.10 V and 3.15 V, or
between 3.45 V and 3.5 V).

Red The power supply voltage level has reached an alarm

threshold (< 3.10 V or ≥ 3.5 V).

5 Watchdog timer and general state LED.

When the SMP 4/DP is running, the watchdog timer resets the unit if the
software stops working properly.

Color Meaning
Off The SMP 4/DP is powered off.

Red The bootstrap program is executing.

(Blinking)

Amber The operating system has started and the SMP 4/DP
(Blinking) application is starting up.
If the LED stays permanently amber, the SMP 4/DP startup
has failed: settings are invalid, or an error occurred during
the startup.

Green The SMP 4/DP started normally and is working properly.

(Blinking)

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Identification Description
6 SYNC Clock synchronization LED.
This LED indicates the state of the SMP 4/DP connection to a
synchronization source (IRIG-B, SNTP server, or from a control center
using a slave protocol).

Color Meaning
Off The SMP 4/DP is not connected to a synchronization
source.

Red A synchronization source is available, but the SMP 4/DP is

not able to synchronize its clock with it.

Green The SMP 4/DP clock is synchronized with a

synchronization source.

7 E1 ENET1 and ENET2 port activity LEDs.

E2
Each LED indicates the speed and activity level of the corresponding
Ethernet port.

Color Meaning
Off The Ethernet port is inactive.

Green The port is configured at 100 Mb/s, full duplex, and the
connection is established with the other network device; but
no data is currently being exchanged through this port.

Green Messages are currently being exchanged at 100 Mb/s

(Blinking) through this port.

Amber The port is configured at 10 Mb/s, full duplex, and

connection is established with the other network device; but
no data is currently being exchanged through this port.

Amber Messages are currently being exchanged at 10 Mb/s through

(Blinking) this port.

8 M Activity LEDs for the modem and the serial communication ports.
1
2 The 1 to 4 LEDs are associated with the corresponding serial
3 communication ports located on the back panel.
4 The M LED is associated with the modem port located on the front panel.

Color Meaning
Off The port is inactive.

Green The port is currently receiving data.

(Blinking)

Red The port is currently transmitting data.

(Blinking)

Amber The port is currently receiving and transmitting data.

(Blinking)

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Identification Description
9 CONSOLE Type-B USB 2.0 port.
This port is used for maintenance and configuration of the SMP 4/DP.

10 LED test pushbutton access.

When the unit startup was successfully completed and the application is
started, press and hold this button to test that the front panel LEDs work
properly: if these LEDs work properly, they should turn to amber and
remain in this state as long as the button is pressed.
Note: To press this button, insert a pointed object in the hole and apply pressure for
5 seconds. Do not use a lead pencil, as it could break and damage the SMP 4
since lead is a conductor.

Table 2-1 Front panel components

2.2 Back Panel

The back panel of the SMP 4/DP hosts the serial communication port DB9 female connectors, and
one of the following power supply connector option: a DIN connector or a terminal block.
The following figures show the back panel of the SMP 4/DP with each of these power supply
connectors.

1 2 4

+(NU) -(N)

1 3
NU(L)

2 4

Figure 2-2 Back panel with DIN connector

1 4

1 3

2 4
+(L) -(N)

Figure 2-3 Back panel with terminal block

The following table describes the back panel components of a SMP 4/DP.

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Identification Description
1 Screw-in ground connection terminal.
The use of a 14-12 AWG wire is recommended.

2 Power supply DIN 3-pin male HIROSE connector with bayonet lock.
connector

3 Power supply terminal Wiring terminals for power supply.

block
The use of 28-12 AWG wires is recommended for this block.

4 1 Female DB9 connectors for serial communications.

2
3 COM1 is a universal serial port, which means that it can be
4 configured for RS-232 or RS-485 communications.
Other ports can only be used for RS-232 communications.
DELs 1 to 4, located on the front panel, indicate the activity level of
these ports.

Table 2-2 Back panel components

2.3 Side Panels

The right panel of the SMP 4/DP displays an identification plate with the following information:
 Model number
 Serial number
 Electrical characteristics
 Manufacturing date
 Purchase order number

Note: An additional information plate, showing the ACTA (US FCC) and Industry
Canada registration numbers, is located on the top of the SMP 4/DP with an
internal modem.

Complete modem compliance and registration information is provided in

“Appendix D - Regulatory Notices”, page D-1.

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3 Installing the SMP 4/DP

The following operations must be performed to install the SMP 4/DP:

 Install the unit on a rack mount or a wall.
 Connect it to an Ethernet network or a telephone line, if required.
 Connect it to an IRIG-B source, if required.
 Connect it to a power source that meets the specifications of the power supply installed in the
SMP 4/DP.
The following sections explain these operations in detail.

3.1 Installing the Unit

The SMP 4/DP has factory-installed mounting brackets that allow the installation of the unit on
the side of a rack or on the surface of the wall.
As the installation procedure depends on where the unit will be installed, it is not described in this
document.
For more information about the dimensions of the unit and brackets, see “Appendix B -
Dimension Drawings”, page B-1.

3.1.1 Installing the SMP 4/DP outside or in an uncontrolled

environment
The SMP 4/DP is a powerful and rugged platform, its case is however not watertight. The SMP
4/DP’s International Protection Rating is IP40, meaning that it is not protected against liquids.
When installed outdoor, in a wet or very humid environment or where condensation may form due
to temperature variations, the SMP 4/DP must be protected to avoid liquid entering or
condensation to form inside the device’s case.
To protect the SMP 4/DP against liquids and condensation, it should be installed in a box
equipped with escape vents to allow air circulation.
If there is a risk for condensation inside the box, the temperature and/or humidity should be
appropriately controlled to eliminate that risk. Refer to the SMP 4/DP’s Environmental
specifications for its temperature and humidity operating ranges Specifications section, page A-1,
and make sure de device operates within the permitted ranges. Keep in mind that condensation
occurs with temperature variations, even in the permitted temperature and humidity operating
ranges.

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EAS-SA QF-MKT-02 Rev.02

For example: for an SMP 4/DP installed outside at a temperature of 32°C with a 80% humidity
level during the day, a temperature drop around 27°C at night will cause condensation to form
inside the case.
The SMP 4/DP installer is responsible for ensuring that the device is installed in environmental
conditions that respect the aforementioned installation requirements.

Note: The Mollier diagram for dew point temperature gives a graphic representation
between air temperature and air humidity levels (available on Internet). It is
useful to evaluate the condensation risk for different temperature variations.

3.2 Connecting the Unit to an Ethernet Network

The SMP 4/DP has two metallic Ethernet connectors, allowing the connection of the unit to two
different networks.

To connect the unit to an Ethernet network:

 Using a standard or automatic crossover (Auto-MDIX) shielded RJ45 Ethernet cable, connect
the unit to the network through either one of the ENET1 or ENET2 jack located on the front
panel of the unit.

3.3 Connecting the Unit to a Telephone Line

If the SMP 4/DP is equipped with the internal modem option, it can be connected to a plain old
telephone service (POTS) to communicate with IEDs or master stations through dialup
connections.

To connect the unit to a telephone line:

 Using a standard RJ11 cable, connect the unit to the telephone line through the MODEM port
located on the front panel of the unit.

Note: To complete the modem configuration process, refer to the SMP Gateway User
Manual.

3.4 Connecting the Unit to an IRIG-B Source

The SMP 4/DP can synchronize its internal clock with an external IRIG-B source so it can provide
accurate time-stamping for the real-time data it records, or serve as the synchronization source for
the IEDs it is connected to.

Note: To get the complete IRIG­B specifications of the SMP 4/DP, see page A-1.

To connect the unit to an external demodulated IRIG-B source:

 Using a shielded 28­14 AWG cable, connect the demodulated IRIG­B source to the IRIG
terminal block, which is located on the front panel of the SMP 4/DP.

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 EAS-SA QF-MKT-02 Rev.02

MODEM
ENET1

IRIG-B
+ -

ENET2

+-

Figure 3-1 Connecting the SMP 4/DP to a demodulated IRIG-B source

Note: The SMP 4/DP does not support modulated IRIG-B.

3.5 Connecting the Unit to a Power Source

The SMP 4/DP is available with various power supply options:
 85-264 VAC / 110-370 VDC
 19-75 VDC
 10-36 VDC
The identification plate located on the right panel of the unit indicates which power supply is
installed.

Note: Connecting the SMP 4/DP to a power source that does not respect the power
supply specifications may damage the unit.

The SMP 4/DP also has two power supply connector options:
 DIN connector
 Terminal block
The connection procedure varies depending on the connector option.

To connect a SMP 4/DP equipped with a DIN connector to a power source:

 Plug and lock a DIN power cable to the DIN connector located on the back panel of the unit.
 Connect the other end of the power cable to a power source that meets the specifications of
the power supply, as indicated on the right panel of the unit.

To connect a SMP 4/DP equipped with a terminal block to a power source:

 Tighten the screws of the terminal block onto the Line (L) and Neutral (N) wires of the power
cable (or positive (+) and negative (-), for a DC source), as indicated in the diagram that
follows.

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EAS-SA QF-MKT-02 Rev.02

+(L) -(N)

GND L N

Figure 3-2 Connecting the unit to a power source through the supply terminal block

 For an AC power source, tighten the ground (G) wire under the chassis screw ( ).

Note: The use of a 28-12 AWG wire is recommended for the terminal block. For the
ground wire, use a shielded 14-12 AWG cable.

 Connect the other end of the cable to a power source that meets the specifications of the
power supply, as indicated on the right panel of the unit.

3.5.1 Ensuring Proper Connection of the Power Source

Once the SMP 4/DP is connected to a power source, the power LED ( ) should turn to green and
the watchdog timer LED ( ) should start blinking.
If there is a problem with the power supply, the SMP 4/DP will not start.

To ensure proper connection of the unit to the power source:

 Make sure the power source respects the specifications of the power supply, as indicated on
the right panel of the unit.
 Check all connectors and cables.
 If the problem persists, contact Eaton for technical assistance (see “Getting Technical
Assistance”, page 1).

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 EAS-SA QF-MKT-02 Rev.02

4 Connecting IEDs to the

SMP 4/DP through Serial
Links

Although TCP/IP is becoming the standard for IED communications, many IEDs and Remote
Terminal Units (RTUs) used in the power industry are still only accessible through direct or
multipoint serial communication links.
This chapter describes the pinouts of the SMP 4/DP DB9 connectors used for serial
communications, and presents the wiring diagrams that allow the connection of a SMP 4/DP unit
to IEDs that communicate through RS-232 or RS-485 communication links.

4.1 Serial Ports Pinout

Each female DB9 connector that is found on the back panel of the SMP 4/DP unit can be used for
RS-232 communications, as a DTE (Data Terminal Equipment). Additionally, the COM1 port
connector can be configured to connect the unit to a multidrop link hosting multiple IEDs, in RS-
485 (2- or 4-wire).
The sections that follow present the pinouts of these connectors, depending on the configured
operation mode. The pin numbering convention used is presented in the following diagram:

FEMALE DB9
5 1

9 6

Figure 4-1 Pin numbering convention for DB9 connectors

4.1.1 RS-232 DTE Mode

The following table presents the pinout of a SMP 4/DP serial port connector configured for RS-
232 communications.

Signal Pin Description In/Out

DCD 1 Data Carrier Detect In

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EAS-SA QF-MKT-02 Rev.02

Signal Pin Description In/Out

RXD 2 Received Data In

TXD 3 Transmitted Data Out

DTR 4 Data Terminal Ready Out

GND 5 Signal ground -

DSR 6 Data Set Ready In

RTS 7 Request To Send Out

CTS 8 Clear To Send In

GND 9 Signal ground -

Table 4-1 Serial communication port connector pinout in RS-232 mode

4.1.2 4-Wire RS-485 Mode (COM1 Only)

The following table presents the pinout of the COM1 port connector configured for 4­wire RS­485
communications.

Signal Pin Description In/Out

RXDA 2 A – Received data (–) In

TXDA 3 A – Transmitted data (–) Out

GND 5 Signal ground -

TXDB 7 B – Transmitted data (+) Out

RXDB 8 B – Received data (+) In

Table 4-2 COM1 serial communication port pinout in 4-wire RS-485 mode

4.1.3 2-Wire RS-485 Mode (COM1 Only)

The following table presents the pinout of the COM1 port connector configured for 2­wire RS­485
communications.

Signal Pin Description In/Out

TXRXDA 3 A – Transmitted and received data (–) In/Out

GND 5 Signal ground -

TXRXDB 7 B – Transmitted and received data (+) In/Out

Table 4-3 COM1 serial communication port pinout in 2-wire RS-485 mode

14 ● Chapter 4: Connecting IEDs to the SMP 4/DP through Serial Links

 EAS-SA QF-MKT-02 Rev.02

4.2 Connecting an IED to the Unit through RS-232

Most manufacturers’ IEDs can be connected to the SMP 4/DP using a standard null modem cable.
The diagram that follows illustrates the pinout of a standard RS­232 null modem cable.

SMP 4/DP DEVICE

DTE DTE
DB9 DB9

DCD 1 1 DCD
DSR 6 6 DSR

DTR 4 4 DTR

RXD 2 2 RXD
TXD 3 3 TXD
SG 5 5 SG
RTS 7 7 RTS
CTS 8 8 CTS

Figure 4-2 Standard RS-232 null modem cable

4.3 Connecting an IED to the Unit through 4-Wire

RS-485
If the SMP 4/DP must be connected to an IED over a 4-wire RS-485 multidrop link, there is no
standard cable available for that matter.
Before proceeding with the preparation of the appropriate wiring, please read the following
considerations:
 Pins having the same polarity must be wired together between the SMP 4/DP and the IED.
There is no standard that defines which of A or B is positive or negative. Refer to the “4-Wire
RS-485 Mode (COM1 Only)” section, page 15, for more information about the polarity of the
various pins of the COM1 port in this operation mode. For information about the polarity of
the IED ports’ pins, consult the documentation of the IED.
 4­wire RS­485 specifications indicate that RXD and TXD pairs must be connected using a
twisted cable.
These considerations result in the following pinout:

SMP 4/DP DEVICE

RXDA 2 TXDA
TXDA 3 RXDA
GND 5 GND
TXDB 7 RXDB
RXDB 8 TXDB

Figure 4-3 Pinout to connect an IED to the unit through 4-wire RS-485

The RS­485 standard allows a balanced transmission line to be shared in party-link multidrop
mode. As many as 32 transmitter/receiver pairs (“unit loads”) can share a multidrop network as

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EAS-SA QF-MKT-02 Rev.02

long as 2000 feet (~610 meters). The use of repeaters, to increase the range of a multidrop
network, is out of the scope of this document.
The diagram that follows shows a 4-wire RS­485 multidrop network example, where a SMP 4/DP
is connected to N IEDs. In order to work properly, the transmission line is terminated at both ends,
but not at drop points in the middle of the line. Usually, termination resistors should be used with
high data rates and long transmission lines; however, some IEDs may show communication errors
even with low data rates or short transmission lines. Typical resistor value is 120 Ω; a resistor
value that is lower than 90 Ω is not recommended.

Figure 4-4 Example of a 4-wire RS-485 multidrop network

4.4 Connecting an IED to the Unit through 2-Wire

RS-485
If the SMP 4/DP must be connected to an IED over a 2-wire RS-485 multidrop link, there is no
standard cable available for that matter.
Before proceeding with the preparation of the appropriate wiring, please read the following
considerations:
 Pins having the same polarity must be wired together between the SMP 4/DP and the IED.
There is no standard that defines which of A or B is positive or negative. Refer to the
“Connecting an IED to the Unit through 2-Wire RS-485” section, page 16, for more
information about the polarity of the various pins of the COM1 port in this operation mode.
For information about the polarity of the IED ports’ pins, consult the documentation of the
IED.

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 EAS-SA QF-MKT-02 Rev.02

These considerations result in the following pinout:

SMP 4/DP DEVICE

TXRXDA 3 TXRXDA
GND 5 GND
TXRXDB 7 TXRXDB

Figure 4-5 Pinout to connect an IED to the unit through 2-wire RS-485

The RS­485 standard allows a balanced transmission line to be shared in party-link multidrop
mode. As many as 32 transmitter/receiver pairs (“unit loads”) can share a multidrop network as
long as 2000 feet (~610 meters). The use of repeaters, to increase the range of a multidrop
network, is out of the scope of this document.
The diagram that follows shows a 2-wire RS­485 multidrop network example, where a SMP 4/DP
is connected to N IEDs. In order to work properly, the transmission line is terminated at both ends,
but not at drop points in the middle of the line. Usually, termination resistors should be used with
high data rates and long transmission lines; however, some IEDs may show communication errors
even with low data rates or short transmission lines. Typical resistor value is 120 Ω; a resistor
value that is lower than 90 Ω is not recommended.

Figure 4-6 Example of a 2-wire RS-485 multidrop network

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5 Installing the Configuration

and Maintenance Tools

The SMP Gateway Software and Tools CD-ROM contains all the software that is required to
manage and configure the SMP 4/DP, a suite of applications called the SMP Tools. The CD­ROM
also includes the SMP 4/DP firmware and application, and the complete product documentation.
This chapter describes how to install the SMP Tools on a PC, and presents the minimum system
requirements for this software.

5.1 Minimum System Requirements

SMP Tools are compatible with the following Microsoft Windows operating systems:
 Windows 8.1
 Windows 10
 Windows Server 2012 R2
 Windows Server 2016
 Windows Server 2019

Note: Eaton recommends the installation of the latest service packs for each of these
operating systems.

Browser requirements
The SMP Gateway HMI browser-based application, which provides remote access to alarm
management, Diagrams, Dashboard features and much more, requires a Web browser (preferably
Google Chrome). SMP Manager will use the default web browser of the computer.

Internet access during installation

The SMP Gateway Software & Tools installation package requires internet access to validate the
authenticity of its origins and the integrity of its content. If internet access is not available from the
installation computer, you must manually install the Internet Security Certificate files required for
the validation process before proceeding with the SMP Tools installation.

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5.1.1 SQL Server 2008 R2 Express

SQL Server 2008 R2 Express is a database engine required by the SMP Config program. It is
automatically installed with the SMP Tools.

5.1.2 Installing Internet Security Certificate Files on the

SMP Tools Computer
If the installation computer does not have access to the internet, the Internet Security Certificate
files required to validate the authenticity and integrity of the installer must be installed before
proceeding with the SMP Tools installation.
The Internet Security Certificate files to install, which are provided with the installer, are the
following:
 VeriSign Class 3 Public Primary Certification Authority - G5.cer
 Symantec Time Stamping Services CA - G2.cer
 Symantec Time Stamping Services Signer - G4.cer
 Thawte Timestamping CA.cer

To install the certificate files:

 In Windows Explorer, locate the certificate files in the installation package (.\SMP Software
and Tools\Certificates).
 For each of the aforementioned certificate file:
 Select the file.
 Select File > Install Certificate, or right-click the file and then click Install Certificate.
 Click Next twice, and then click Finish.
You can now install the SMP Tools on the computer.

5.1.3 Virtualization
The SMP Tools can be installed in virtual machine-based environments.
Eaton will support and troubleshoot SMP Tools deployed in virtual machine-based environments,
with the following restrictions:
 Problems that cannot be reproduced in real environments or in Eaton’s own virtual
machine test environment must be debugged and solved by customers.
 Vendor maintenance tools (NVTs) issues that are VM-specific, and which are not
connectivity or communication problems, will not be investigated by Eaton’s
engineers. Support for those issues should be provided by the NVT/IED manufacturers.

5.2 About the SMP Tools

The SMP Tools include the following software programs:

SMP Manager
This application manages all the SMP Gateways and other SMP Devices that are installed in your
organization. We will however focus only on SMP Gateways in this manual. The term SMP
Device includes the SMP Gateways as well as other supported SMP platforms. It displays the

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 EAS-SA QF-MKT-02 Rev.02

status of each unit, manages their configuration files, and is used to start other SMP Tools so they
connect automatically to selected units. It is also used to update the SMP 4/DP software and
license information, and to specify the unit’s user authentication settings.
SMP Manager is also used to specify the network adapter settings of the SMP 4/DP, and its
Remote Access Services (RAS) parameters.

SMP Config
This application is used to configure the SMP Gateway software application, by specifying
settings for master and slave protocols, built-in firewall access rules, transparent (passthrough)
connection settings, etc. SMP Config stores this information in a configuration file, which can be
uploaded in the SMP Gateway unit using SMP Manager.

61850 Config
As a complement to SMP Config, 61850 Config is used to specify the IEC 61850-specific settings
and to add these settings to an SMP Gateway configuration file.

SMP Log
This application allows users to browse through and manage log files that are generated and
maintained by an SMP Gateway unit.

SMP Stats
The SMP Stats application allows users to browse through and manage a large variety of real-time
statistics and internal counters that are generated and dynamically updated by an SMP Gateway
unit.

SMP Trace
This application allows users to browse through real-time traces that are generated by the
SMP Gateway. As opposed to log entries, traces are not stored in non-volatile memory, but
contain in-depth information about protocol exchanges and data acquisition.

SMP Connect
The SMP Connect application is used to remotely access IEDs that are connected to an
SMP Gateway unit, through transparent (“passthrough”) connections, for the purpose of doing
remote configuration and maintenance of these IEDs using manufacturer-provided software.

Event Translator
This application allows users to convert SMP Gateway master protocol event files to the
COMTRADE format.

5.2.1 Installing the SMP Tools

The SMP Tools installer contains all of these applications, as well as the additional software they
require (including the Java Runtime Environment (JRE)).

Note: If the computer is not connected to the internet, make sure the Internet Security
Certificate files required to validate the authenticity and integrity of the installer
were properly installed on the computer.

To install the SMP Tools:

 Still under Installing the SMP Gateway, click the Install SMP Tools link.

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 Follow the installation wizard’s instructions.

5.3 About the SMP 4/DP Software

The functions of the SMP 4/DP are provided by a sophisticated embedded software system that
includes the following components:

Bootstrap programs
The bootstrap programs are responsible for the startup of the proper operating system, depending
on the unit condition (following a critical system failure, for example) or by user selection (using
the front panel pushbutton).
These programs are factory-installed.

Rescue operating system

The rescue operating system provides minimal services that allow the recovery of the unit when
problems occur at the main operating system level.
The rescue operating system is factory-installed.

Main operating system

The main operating system manages how the SMP Gateway application uses the unit’s hardware
components. It also provides a command line interface that allows power users to perform
advanced maintenance features and that gives access to the unit’s file system.
The main operating system can be updated using the SMP Manager tool.

SMP Gateway application

The SMP Gateway application encompasses all the high-level features of the unit: protocols and
communications; real-time data acquisition and storage; event file retrieval; passthrough for
remote access to IEDs; etc. The unit’s web server that allows continuous display of real-time data
is also part of this application.
The SMP Gateway application can be updated using the SMP Manager tool.

Resident diagnostics
Allow a maintenance user to ensure that the SMP 4/DP is working properly.
The diagnostics program can be updated using the SMP Manager tool.

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6 Setting up the SMP 4/DP

The SMP Manager tool allows status monitoring of each SMP Gateway it is connected to,
including the SMP 4/DP. It is also used to start the other SMP Tools that connect to the unit for
configuration, maintenance, monitoring and troubleshooting purposes.
In this chapter, the reader will learn how to perform the following operations:
 Connect the SMP 4/DP to the configuration and maintenance PC via USB.
 Specify the settings of the two network adapters of the SMP 4/DP, and those of its Remote
Access Service (RAS).
 Add the SMP 4/DP to the list of SMP Devices that are monitored through SMP Manager.
These operations are explained in detail in the following sections. The end of the chapter
introduces the SMP Gateway application configuration process.

6.1 Connecting the SMP 4/DP to the

Configuration and Maintenance PC via USB
When it is connected via its CONSOLE (USB) port to the PC that hosts SMP Manager, the
SMP 4/DP can be automatically detected by SMP Manager and added to its list of monitored
SMP Devices for configuration and maintenance purposes.

To start SMP Manager:

 On the Windows taskbar, click start.
 Point to All Programs, then Eaton SMP Tools, and then click SMP Manager.

SMP Manager starts and lists all SMP Devices it currently monitors.

To connect the SMP 4/DP to the configuration and maintenance PC:

 Using the USB cable provided with the SMP 4/DP, connect the SMP 4/DP to the computer
that hosts SMP Manager.
SMP Manager automatically detects the SMP 4/DP and adds it to the list; SMP Manager names it
USB and assigns it the IP address of its USB adapter.

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EAS-SA QF-MKT-02 Rev.02

The IP address of the USB adapter of all SMP 4/DPs is hard-coded to 172.31.0.1, and cannot be
changed. As a result, only one SMP 4/DP can be configured through USB at a time. Once the
network settings are properly set, the SMP 4/DP can be added to the list with its specific name and
IP addresses, as described in section 6.4.

6.2 Network Adapter Configuration Concepts

This section explains the various network concepts involved in the network adapter configuration
process. For more details, contact your network administrator.

IP Address
The IP address is a numerical label that is assigned to network adapters of devices that participates
in a computer network and that uses the Internet Protocol (IP) for communications between them.
It consists of four numbers from 0 to 255, separated by periods, such as 10.106.121.72.
The SMP 4/DP has two network adapters, which means that it can be configured with two IP
addresses, allowing it to communicate over two different IP networks.

Subnet Mask
A TCP/IP network is subdivided into subnets. All network devices within a particular subnet can
communicate with one another in one “hop”, using their respective IP addresses. The subnet mask
is a bit mask that defines the portion of the IP address that is common to all network devices that
share the same subnet.
For example, network devices using IP addresses 125.90.234.12 and 125.90.234.25 are on a
subnet designated by subnet mask 125.90.234.0.

Default Gateway
When the SMP 4/DP must communicate with a network device that is outside the subnet for
which it is configured, it must go through a network gateway that will route communications to
the other subnet. The IP address of this network gateway is the default gateway.
The following diagram illustrates a situation where a static route must be specified to reach a
second router that is in a separate WAN.

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Figure 6-1 Situation where a static route must be specified

Refer to section Setting up a static route, page 27 for more details, if needed.

DNS Server
A DNS (Domain Name System) server allows the use of symbolic names rather than an IP
addresses for network devices. For example, a protocol might refer to a substation device as
relay6.mycompany.com, instead of using its 10.106.121.34 IP address. When a symbolic name is
used, the DNS server translates the name to an IP address.

WINS Server
A WINS (Windows Internet Name Service) server also allows the use of symbolic names instead
of IP addresses.
The WINS name of a SMP 4/DP cannot be changed, and uses the following syntax: “SMP”,
followed by the SMP 4/DP serial number. For example, SMP2000973 is the WINS name of the
unit with serial number 2000973. At startup, the SMP 4/DP informs the WINS server of its
symbolic name and IP address.

RAS
RAS stands for Remote Access Service. It enables remote access to the SMP 4/DP from a PC or
another network device that resides on a different LAN or WAN, either over a dial-up or modem
connection.

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6.3 Specifying Network Adapter Settings or

Disable Network Adapters
Before configuring the application of the SMP 4/DP, its two network adapters must be configured
with proper settings, along with the Remote Access Server (RAS) settings, if necessary. When a
network adapter is not used, it must be disabled, for network security reasons.

To specify network adapter settings or disable network adapters:

 Select the SMP 4/DP from the list.
 From the SMP Device menu, select Configure Network Settings.

 Under Ethernet Adapter 1, specify the settings of the first network adapter:
 Type the IP Address and the Subnet Mask in their corresponding boxes. To disable the
network adapter, type 0.0.0.0 in the IP Address box or leave it empty.
 If the network gateway that will route communications to other subnets is accessible from
this adapter, type the IP address of this gateway in the Default Gateway box.

Note: Only one default gateway can be specified for a single SMP 4/DP.

 Repeat the previous step for the second network adapter, under Ethernet Adapter 2.
 Under General Settings:

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 If a DNS server is available and is required by the SMP 4/DP to communicate with
network devices using their DNS names, type the IP address of this server in the DNS
Server box.
 If a WINS server is available and is required by the SMP 4/DP to communicate with
network devices using their WINS names, type the IP address of this server in the WINS
Server box.

To configure the Remote Access Services (RAS):

 Specify the IP address pool settings:
 To use IP addresses that are automatically generated by the SMP 4/DP,
select Automatically assign IP addresses.
 Otherwise, select Manually set up IP address pool and enter the following settings:
 In the Starting Address box, type the first IP address of the pool: this address is
used by the SMP 4/DP while acting as the RAS server.
 In the Address Range box, type the number of consecutive IP addresses to define in
the pool, including the starting address.
 To grant the SMP 4/DP access to any hosts within the caller’s network, select Allow access to
the caller’s local area network.

To apply these new settings to the SMP 4/DP:

 Click OK.

SMP Manager sends the settings to the SMP 4/DP, and then offers you to restart the
SMP 4/DP for the new settings to go into effect
 Restart the SMP Gateway.

The SMP 4/DP restarts with the new settings.

6.3.1 Setting up a static route

When two routers with different subnets are connected to separate WANs, a static route
must be specified to reach the second router. Refer to section Network Adapter
Configuration Concepts, page 24 for details.
To set up a static IP route:
 Start SMP Console
 Type the netstat -r command in SMP Console to identify the interface ID of the
Ethernet port you need to configure. The ID is the first field displayed in the result.

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EAS-SA QF-MKT-02 Rev.02

 Modify the provided example to reflect the routes you want to use; keeping only the
routes that are needed. Define the subnet (first two bold values in the example,
10.83), the router IP (third bold field in the example, 10.99.0.1) and the interface ID
(last bold field in the example, 4). The router IP address must be directly reachable
via the specified interface; this means that the address must be within the same
subnet of one of the IP address on that interface.
Example:

 Save your static route in a text file with a .reg extension, for example route.reg.
 Send the file to the SMP 4/DP and restart it.
 Validate that the routes are correctly added using the command route print in
SMP Console.

6.4 Adding the SMP 4/DP to the List of

SMP Gateways Monitored in SMP Manager
Once the SMP 4/DP has its own IP addresses, it can now be permanently added to the list of
SMP Gateway units monitored in SMP Manager.

To permanently add the SMP 4/DP to the list:

 In SMP Manager, from the File menu, click Add SMP Device.

The SMP Device Properties dialog box appears.

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 EAS-SA QF-MKT-02 Rev.02

 In the Name box, type the name of the SMP 4/DP.

In the Configuration File box, a default name appears.

You can change that name and you can also change the directory where that file will be saved

by clicking the button. If changes are made to the file name or its directory, you can
update this information at any time.
 Under Connection Settings, in the First IP Address box, type the IP address of the first
Ethernet adapter.
 In the Second IP Address box, type the IP address of the second Ethernet adapter.
 If SMP 4/DP cannot be accessed through the network, but through a dialup connection, clear
the Automatically Poll SMP device status at startup checkbox to prevent SMP Manager
from polling the SMP Device for its status. This is to avoid monopolizing a costly telephone
connection.
 Click Add.

The SMP 4/DP is added to the list.

 If the network settings are properly specified, you should see the current SMP 4/DP status
under the Status column.
 If the status is not available, make sure the IP addresses specified in the SMP Device
Properties window match the unit’s network settings. Adjust either settings accordingly, if
necessary.
 When the network settings are properly configured and the unit’s status is available in
SMP Manager, unplug the USB cable from the SMP 4/DP.

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6.5 SMP Gateway Application Configuration

Once the SMP 4/DP network adapters are properly configured, its application is ready to be
configured, using the SMP Config tool. The SMP Gateway application configuration process is
similar for all SMP Gateway models and is not in the scope of this document.
For complete configuration instructions and a full discussion of the capabilities of the
SMP Gateway application, refer to the SMP Gateway User Manual.

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7 Appendices

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 EAS-SA QF-MKT-02 Rev.02

Appendix A - Specifications

The following table outlines the features and physical characteristics of the SMP 4/DP.

Physical

Height 1.81 in. (46 mm)

Width 5.47 in. (139 mm)

(including the built-in mounting brackets)

Length 7.17 in. (182 mm)

(including connectors)

Power

Voltage options 85-264 VAC/110-370 VDC

19-75 VDC10-36 VDC

Consumption 5W

Slow-blow fuses 3 A, 250 V

Melting I2t at 77 A2 seconds

Inrush current For the 85-264 VAC/110-370 VDC power supply:

 23 A @ 115 VAC (< 2 ms)
 46 A @ 230 VAC (< 2 ms)
 23 A @ 125 VDC
For the 19-75 VDC power supply:
 32 A @ 48 VDC (worst case)
For the 10-36 VDC power supply:
 23 A @ 24 VDC (worst cases)

Ethernet

ENET1 and ENET2 ports 10/100BASE-TX

2 metallic RJ45 connectors

Serial Communication

COM1 to COM 4 ports 4 female DB9 connectors

1 RS-232/485 port (COM1)

3 RS-232 ports (COM2 to COM4)

Speed 300 b/s to 115.2 kb/s

Modem

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EAS-SA QF-MKT-02 Rev.02

Optional internal modem 56 kb/s V.34/V.54/V.92

RJ11 connector

Configuration and maintenance

CONSOLE port Type-B female connector

IRIG-B

Characteristics Demodulated IRIG-B input through terminal block

Automatically sets SMP 4/DP internal clock
2 V high-level detection
Opto-isolated

Maximum input voltage (Vin max) 12 VDC

Current Sink For Vin at 5 V: 5.7 mA

For Vin at 12 V: 15.7 mA

Features

Real-time clock with battery backup

Internal watchdog timer

Power supply monitoring

Internal self-diagnostics

Transparent (“passthrough”) connections

Internal web server for remote SMP Gateway HMI

Switched connections

Automation functions

Windows-based configuration and maintenance tools

SNTP version 4 (RFC 2030)

SNMPv1, SNMPv2c

Supported Protocols

IEC 61850, DNP3, GOOSE, IEC 60870-5-101/103/104, MODBUS, SEL, and most electrical industry proprietary
protocols1

Connectivity

Maximum number of IED connections 32

Maximum number of control center connections 8

Maximum number of data points 10 000

Environmental Specifications

Ambient operating temperature (DC) -40°F to +158°F (-40°C to 70°C)

(AC) -40°F to +131°F (-40°C to 55°C)

Ambient storage temperature -40°F to +185°F (-40°C to 85°C)

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 EAS-SA QF-MKT-02 Rev.02

Humidity 5 to 95%, non-condensing

Low pressure / altitude storage and operation (MIL- Up to 4572 meters (15,000 feet)
STD-810G 500.5)

Warranty

5-year limited

Table A-1 Features and characteristics

1
A list of all the protocols that are supported is available on request.

Additionally, the SMP 4/DP meets or exceeds the following standards:

Environmental

Cold IEC 60068-2-1:2007

Dry heat IEC 60068-2-2:2007

Damp heat, steady state IEC 60068-2-78:2001

Vibration resistance IEC 60255-21-1:1988

Shock resistance IEC 60255-21-2:1988 IEEE 1613-2003

Seismic resistance IEC 60255-21-3:1993

Flammability UL94-V0 Fifth Edition IEC 60695-11-5:2004

Dielectric Strength and Impulse

Dielectric IEC 60255-5:2012 IEEE 1613-2003

IEC 60664-1:2007 IEEE C37.90-2005

Impulse IEC 60255-5:2012 IEEE 1613-2003

IEEE C37.90-2005

RF Immunity and Electromagnetic Interference

Electrostatic discharge immunity IEC 60255-22-2:2008 IEEE C37.90.3-2001

IEC 61000-4-2:2008

Radiated RF immunity IEC 60255-22-3:2007 IEEE 1613-2003

IEC 61000-4-3:2006 IEEE C37.90.2-2004
IEC 61850-3

Fast transient, burst immunity IEC 60255-22-4:2002 IEEE 1613-2003

IEC 61000-4-4:2004 IEEE C37.90.1-2002
IEC 61000-4-4:CRGD
IEC 61000-4-4:AM1
IEC 61850-3

Surge immunity IEC 60255-22-5:2000

IEC 61000-4-5:2005 + CRGD
IEC 61850-3

Conducted RF immunity IEC 60255-22-6:2001 IEEE C37.90.2-2004

IEC 61000-4-6:2003

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EAS-SA QF-MKT-02 Rev.02

Power frequency magnetic field immunity IEC 61000-4-8:2001

IEC 61850-3

Damped oscillatory magnetic field immunity IEC 61000-4-10:2001

Power supply immunity IEC 60255-11:1979

IEC 61000-4-11:2004

Ring wave immunity IEC 61000-4-12:2006

Damp oscillatory wave immunity, IEC 60255-22-1:2007

and surge withstand capability immunity IEC 61000-4-16:2002
IEC 61000-4-18:2002 +AM1
IEC 61850-3

Radiated RF disturbance CISPR 22:1997 IEC 61850-3

FCC Part 15

Conducted RF disturbance CISPR 22:1997 IEC 61850-3

FCC Part 15

Others

Technical requirements for connection of ANSI/TI-968-A CS-03 Issue 9

terminal equipment to the telephone network (FCC Part 68)

Safety requirements for IT equipment IEC 60950-1:2005

IEC 61010:2001

Reliability prediction of electronic MIL-HDBK-217F Telcordia SR0232

equipment and commercial electronic
components

Table A-2 Standards

The following certifications apply to the SMP 4/DP:

Certifications

ISO 9001:2008 The SMP 4/DP design and manufacturing processes are executed under the supervision of a
quality management system that meets the requirements of the ISO 9001 standard.

AchillesTM The SMP 4/DP meets the formal and comprehensive Achilles Level 1 Certification set of
Communications requirements and conformance, which verifies the network robustness of industrial control
Certification devices.
Note: Version 6.0R3 of the SMP Gateway software was used for the certification tests.

Table A-3 Certifications

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 EAS-SA QF-MKT-02 Rev.02

Appendix B - Dimension Drawings

This appendix presents the dimension drawings of the SMP 4/DP and the location of its various
connectors.
3.16 po (80.3 mm) 1.57 po (39.9 mm)

Slot 0.22 po x 0.40 po

(5.6 mm x 10.16 mm)

6.42 po (163.2 mm)

TOP VIEW
1.57 po (39.9 mm)

4.49 po (114 mm)

5.47 po (139 mm)

FRONT VIEW RIGHT VIEW

(with Modem)
1.81 po (46 mm)

MODEM
ENET1
SMPDistribution
4/DP Processor

IRIG-B SYNC E1 1 3 CONSOLE

+ -

ENET2 M E2 2 4

REAR VIEW
(with DIN Connector)
+(NU) -(N)

1 3
NU(L)

2 4

REAR VIEW
(With Terminal Block)

1 3

2 4
+(L) -(N)

Figure B-1 Dimension drawings

SMP 4/DP Installation Guide • B-1

 EAS-SA QF-MKT-02 Rev.02

Appendix C - Troubleshooting

The SMP 4/DP is specifically designed to operate over electrical distribution grids. Most of the
problems that occur with the SMP 4/DP are usually related to configuration errors. For useful
suggestions in this regard, refer to the “Troubleshooting” section in the SMP Gateway User
Manual.
If a given problem does not seem to be due to a configuration error, follow the guidelines
presented in this appendix.

Restoring the Factory Settings of the SMP 4/DP

When the SMP 4/DP becomes unresponsive (even following multiple restart operations) or when
you forget the administrator account password, there is no choice but to restore the factory settings
of the SMP 4/DP.

Note: It is also recommended to perform a factory reset operation before proceeding

with the downgrade of the SMP 4/DP to an earlier version of the SMP Gateway
software.

To restore the factory settings of the SMP 4/DP, you must connect it to a PC via the CONSOLE
port and perform a factory reset operation from SMP Manager.

Note: This is an irreversible operation: all settings and data stored on the SMP 4 will be
deleted (including the network adapter settings). Use this solution only as the last
resort.

For additional information about this operation, refer to the “Troubleshooting”

section of the SMP Gateway User Manual.

To restore the factory settings of the SMP 4/DP:

 Connect a PC to the SMP 4/DP CONSOLE port, as described in section 6.1, page 23.
 In SMP Manager, select the SMP 4/DP.
 From the Update menu, choose Restore Factory Settings.
 In the confirmation window, click Yes.
 If authentication is active on the SMP 4/DP, you must provide valid account credentials to
perform the factory reset operation; if you do not remember the administrator account
password, Eaton’s technical assistance team can provide you with an unlock code that will
allow you to perform a factory reset of the SMP 4/DP. Proceed as follows:
 In the window that informs you about the invalid password, click Lost Password.

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EAS-SA QF-MKT-02 Rev.02

 Note down the 10-byte authentication code that is displayed by SMP Manager. Here is an
example of authentication code:

255-138-225-225-153-132-236-169-132-224
 Contact Eaton’s technical assistance team (see “Getting Technical Assistance”, page 1);
explain your situation and provide them with the authentication code.

In return, the Eaton’s representatives will provide you with the unlock code, which is
only valid for a limited time.
 Type the unlock code in the corresponding box, and then click OK.
Factory settings will be restored on the SMP 4/DP. This operation can take a few minutes, before
the SMP 4/DP restarts and becomes fully available again.

Recommended Verifications
The flowchart below indicates the verifications that should be performed to ensure that the
SMP 4/DP is working properly.

C-2 ● Appendix C - Troubleshooting

 EAS-SA QF-MKT-02 Rev.02

The SMP 4/DP does not

seem to work properly.

Yes
Make sure the power source provides
voltage within the limits indicated on
the information plate, which is
located on the right side panel of the
Is the SMP 4/DP SMP 4/DP.
Is the Power LED
No properly connected
green?
to a power source? Connect the SMP 4/DP to a power
source that provides voltage within
the limits indicated on the
information plate, which is located on
the right side panel of the SMP 4/DP.
No
Yes

There is an SMP 4/DP startup

Is the Watchdog
problem. Refer to the
Timer LED green and No
"Troubleshooting" section of the
blinking?
SM P Gatew ay User M anual.

Yes

Yes
Yes

Connect the Ethernet cable to

another port, or use another cable.

Is the ENET1 LED

Is the Ethernet cable Is there still a
and/or the ENET2 No
hooked up? problem?
LED blinking?
The ENET1 and ENET2 LEDs are
always turned off when the Ethernet
ports are not connected.

No
Yes

Check the cabling between the IED

and the SMP 4/DP. It may be
defective or hooked up incorrectly.

Are the active serial No, or only in red or green

port LEDs blinking?
There might be a problem with the
SMP 4/DP configuration. Refer to the
"Troubleshooting" section of the
SM P Gatew ay User M anual.

Yes, in amber

Contact technical support.

Figure C-1 Troubleshooting - Recommended verifications

Troubleshooting Steps Description

The following sections explain each step in detail.

 If the power LED ( ) is amber or red, there is a power problem. This is often an indication
that insufficient voltage is provided to the SMP 4/DP or that there is a problem with the power
supply. Verify the power source. If it seems adequate and it is operating correctly, contact the
Eaton’s technical support group.
 If the LED is turned off, the SMP 4/DP is not getting enough power to operate. Ensure that it
is properly connected to a power source that meets the criteria indicated on the information
plate, which is located on the back panel of the SMP 4/DP. Also verify the slow-blow fuses.

 If the watchdog timer LED ( ) is not blinking green, the SMP 4/DP is still in the process of
starting up. Give it a few minutes to complete the startup.

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EAS-SA QF-MKT-02 Rev.02

 If the LED never turns green and blinking, there is a problem with the SMP 4/DP startup.

Refer to the “Troubleshooting” section of the SMP Gateway User Manual, for details about
the startup sequence.
The ENET1 and ENET2 LEDs indicate the activity level on the Ethernet ports of the SMP 4/DP.
 If there is no Ethernet cable connected to the SMP 4/DP, then it is normal for the LEDs to be
turned off.
 If an Ethernet cable is connected to the SMP 4/DP, and the LED of the associated Ethernet
port never blinks, the SMP 4/DP is not communicating with the local network. Verify the
connection between the SMP 4/DP and the Ethernet switch, router, or hub. If required, contact
your local network administrator.
The LEDs of the active serial ports should blink.
 If they are not blinking, there is no activity on the link.
 If a LED is only blinking in red, the SMP 4/DP is transmitting requests, but never gets
responses from the IED.
 This could be due to bad cabling or, to an incorrect configuration of the serial port of the
IED or the SMP 4/DP.
 Verify the serial port configuration of the substation device, and compare it to the serial
port configuration of the SMP 4/DP.

Refer to the SMP Gateway User Manual, for details.

 If you cannot get the communication to work, contact Eaton’s technical support group (see
page 1).
If all the aforementioned solutions were not sufficient to solve the problem, see “Getting
Technical Assistance”, page 1, to learn how to contact Eaton’s technical support group.

C-4 ● Appendix C - Troubleshooting

 EAS-SA QF-MKT-02 Rev.02

Appendix D - Regulatory Notices

Note: The following notices only apply to the SMP 4/DP with an internal modem
(modem model no.: 9940-100097).

FCC Registration Information – Part 68

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the top of this equipment is a label that contains, among other information, a product
identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the
telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company. The REN for this product is part of the product identifier that
has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
The SMP 4/DP internal modem (model no.: 9940-100097) has a REN of 0.0 for the FCC.
If the SMP 4/DP internal modem (model no.: 9940-100097) causes harm to the telephone
network, the telephone company will notify you in advance that temporary discontinuance of
service may be required. But if advance notice is not practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment, for repair or warranty information, please contact
Eaton (see “Getting Technical Assistance”, page 1”). If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment until
the problem is resolved.
The internal modem provided with this equipment has no user serviceable parts.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.

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EAS-SA QF-MKT-02 Rev.02

Industry Canada
This SMP 4/DP meets the applicable Industry Canada technical specifications.
The SMP 4/DP internal modem (model no.: 9940-100097) has a REN of 0.0 for Industry Canada.

Note: The Ringer Equivalence Number (REN) is an indication of the maximum number
of devices allowed to be connected to a telephone interface. The termination of
an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices not exceed five.

D-2 ● Appendix D - : Regulatory Notices