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23 views2 pages

Mis Syllabus

Uploaded by

Naman
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© © All Rights Reserved
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SEMESTER - V

FC-5033 Management Information System Credits - 2


Course Objective
This course helps students to understand the current and emerging technologies and apply them to today's
organizations, the various roles management information systems have toward advancing strategic goals
and the operational success of an organization. Effectively utilize database and database management
systems to organize, store and retrieve data, Distinguish relationships between programming languages and
information systems.
Course Outcome
On the completion of the course students will be able to:
COBF5033.01: To familiarize with the concepts, tools and practices of management information
system.
COBF5033.02: To understand what is need of decision support system and knowledge management
system in an enterprise.
COBF5033.03: To have experience of real world problems through case studies
Unit Unit Details Hours
Management Information system- An Introduction
Management: Key Aspects - As a Control System - Levels of
Management
Information: Property and cost of information - Cost of Information -
Information economics - Types of Information - Classification -
Characteristics
System : Characteristics - Element
Information System - Classification
Management Information System - Definition -Scope -Characteristics
Role Impact - Applications - Benefits - Success and failure - Strategic
I 08
Management Information System
Strategic Information system : An Introduction - Competitive Strategy
Concept - The value Chain and Strategy - Using Information Technology
for Strategic advantage
Types of MIS: Introduction - Transaction Processing System -
Management Information System - Decision Support System - Executive
Support System for Senior Management - System That Span the
Organizational Management - Enterprise System - Supply chain
management system - Customer Relationship Management System -
Knowledge Management System
MIS in Functional Areas: Accounting Information system - Geographical
Information System - Human resource Information System - Inventory
Information System - Manufacturing Information System - Marketing
Information System - Quality Information System o R&D Information
System
II Data Warehousing and Data Mining: Characteristics of data warehouse - 07
Benefits of data warehouse - Criteria of data warehouse - The Data
warehouse Model
Data Mining Model: Discovery, Relationship, Pattern and Data Mining -
Element of Data Mining - Benefits of Data Mining - Problem and Issues of
data mining
ERP system: Introduction - Sales and Distribution - Finance - Materials
Management - Manufacturing - Human Resource - Quality Management
III Customer Relationship Management: Overview - Electronic customer 08
Relationship Management system - E-CRM versus CRM - Key E-CRM
features - Evolving to E-CRM - Technological and business issues involved
in eCRM - E-CRM business drivers - E-CRM assessment - Issues on
Implementing e-CRM system - E-CRM Architecture - ECRM components
- The five Engines of e-CRM - Implementing of E-CRM - Challenges in
delivering true E-CRM
Knowledge Management System : Knowledge Management - Knowledge
Management system Types of Knowledge Management System :
Knowledge Network System - Knowledge work system - Artificial
IV 07
intelligence Management System - Expert system
Decision support system : Introduction - Decision making and MIS -
Decision support system - Group decision Support System
Text Book:
Management Information System: An Insight Publisher: International Book House Pvt.
Ltd. By Hitesh Gupta
Reference Books:
1. Management Information Systems(4th Edition) Publisher: Mc Graw Hill By Waman S
Jawadekar
2. Management Information System Publisher: PHI By Indrajit Chatterje

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