Helpful Hints for the Alberta

Advantage Immigration
Program Portal
Alberta Advantage Immigration Program

Review this tip sheet and the information in the AAIP portal
Read the instructions in the portal carefully. These tips have been provided to assist you in using the portal. This information is
supplemental to the detailed information provided in the portal and on the Alberta Advantage Immigration Program How to
apply and After you are nominated pages for each stream. Visit the website for more information - Alberta.ca/aaip-
application-streams.aspx.

Technical Issues with the portal

• The portal and/or fee payment services may be unavailable due to planned and unplanned outages. When possible, details
on system outages will be posted in the portal and at the top of the How to apply and After you are nominated pages for
each stream.
• If you are having issues logging into the portal, opening a draft application or submitting an application, Expression of
Interest (EOI) or request do not automatically create a new Alberta.ca Account.
­ Review the website and portal to see if there are any outages.
­ Trying logging out, clearing your browser’s cache and trying again. Also make sure a pop up blocker notice is not
appearing in the address bar and that your browser’s pop up function is off.
­ If you continue to experience issues, send an email to [email protected] and provide:
o a description of the issue you are experiencing
o screen shots of any error message(s) you are seeing
o your full name and date of birth as listed on your passport
o your Alberta Advantage Immigration Program (formerly Alberta Immigrant Nominee Program) file number, if applicable
o a list of all your current and former Alberta.ca Account user names and email addresses
o for applications or EOIs only, confirmation of the email address you want to use for your application or EOI
The Alberta Advantage Immigration Program will contact you by email with next steps within 2 days.
• For any online fee payment issues, contact the Service Alberta Contact Centre by phone at 1- 844-643-2788 or by email at
[email protected].
• If one of the following scenarios applies, you will receive an error message stating you cannot proceed because you already
have an active Alberta Advantage Immigration Program application:
­ If you have a nomination certificate that is not expired or is still eligible for an extension. You are not eligible to submit a
new application.
­ If you have an application in process for which you have not received a nomination certificate. Follow the instructions for
withdrawing an application on the How to Apply page for your stream. Once the program confirms application is
withdrawn, you can create a new application.
­ If you were nominated previously but have already received a decision on your permanent residence application for that
nomination. Send an email to [email protected] with your old application number, full name and date of birth and
proof of decision for your application for permanent residence. Once the program confirms your old application is closed
out, you can create a new application.
­ If none of the above scenarios apply to you, send an email to [email protected] and provide:
o a screen shot of the error message
o your full name and date of birth as listed on your passport
o all past Alberta Advantage Immigration Program (formerly Alberta Immigrant Nominee Program) file numbers
o a list of all your current Alberta.ca Account user names and email addresses
o confirmation of the email address you want to use for your application

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 Creating an application or Expression of Interest (EOI)
Your email address
• The email address you use to set up your Alberta.ca Account is the email address that the Alberta Advantage Immigration
Program will use to correspond with you. If you need to change your email address for corresponding with the program, you
must update your Alberta.ca Account.
Applying to the Alberta Express Entry Stream
• You must be invited to apply to this stream.
• First, you must send specific information to the Alberta Advantage Immigration Program. The information submitted and how
you submit the information differs for general Alberta Express Entry Stream candidates and Accelerated Tech Pathway
candidates. Review the instructions on Alberta.ca/aaip-alberta-express-entry-stream-eligibility.aspx.
• If you are eligible to apply, the Alberta Advantage Immigration Program will send an email with a link to the portal inviting
you to apply.
Creating a business application for entrepreneur streams
• If the Alberta Advantage Immigration Program selects your EOI, your EOI status will become EOI Selected in the Check
Existing Expression of Interest (EOI) section and you will receive an email from the program with steps for the business
application process. Read the email and instructions. If you believe you meet the criteria, log into the portal and you will find
a draft business application in the Check Existing Applications section to review and complete.
­ The draft business application includes all the data provided in the EOI, as well as new data sections. You must review all
the information for accuracy and complete new data fields.
­ Once a complete business application is submitted, a business application file number is provided. This is a different
number than the EOI number previously received.

Saving a draft application, EOI or request

• To save an application or EOI, you must complete section A (Contact Information).
• A draft request is saved as soon as you check off the box on the Freedom of Information and Protection of Privacy (FOIP)
clause page and select the Continue button.
• To save a section, you must fill in all required fields and have no error messages.
• You can see all of your drafts in the Check Existing Applications, Check Existing Expression of Interest (EOI) and Check
Existing Request sections in the portal.
• Alberta Express Entry Stream only – Once you create a draft application using the link you received from the Alberta
Advantage Immigration Program by email, the link is no longer valid. To access the portal go to
https://aaip.labour.alberta.ca.

Completing fields
• All fields with an * are mandatory.
• In addition to completing mandatory fields, complete all sections/fields that are relevant to you.
• Do not enter data using all capital letters.
• Place your cursor over the field or text box to receive tips on how to fill out the information.
• Your name has to match exactly to the spelling in the passport. Do not use accents or any other non-alphabetic characters.
Any corrections/updates need to be made in your Alberta.ca Account.
• Error messages will pop up if a mandatory field is not filled out, the data you have entered does not meet formatting
requirements or if you do not meet the program requirements.
­ Information must be entered correctly before you can proceed to the next section.
­ You can click on the message to go to the section with the error, unless the error is due to not meeting program criteria.
­ If the error message indicates you do not meet program eligibility, you will not be able to proceed further in the
application, EOI or request.
• For quick searches in the drop down list for fields:
­ placing an * in front of your search text will give you everything that contains those letters. For example, a search for *JA
will result in Azerbaijan, Jamaica and Japan.
• placing an * behind your search text gives you results where the first word of the entry begins with those letters. For
example, a search for JA* will result in Jamaica and Japan.
• If you make a change in some sections, you may be required to update a previous section you completed.

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 • For EOIs and applications only - You must re-sign the Candidate Declaration through Representative Information sections if
you make changes to any information provided in the sections before the Candidate Declaration.

Uploading your documents

• Review the Document Checklist in the portal and document checklist on the How to Apply page for your stream before
uploading your documents. Make sure you have uploaded all the mandatory (‘Must Have’) documents. “Conditional”
documents are optional.
• Download the current versions of Alberta Advantage Immigration Program forms from the website. Form versions are
subject to change and new forms have been created for use with online applications.
• File sizes cannot exceed 20 MB and the image resolution cannot not exceed 150 dpi. Zip files are not permitted. Do not
password protect your documents. • Permitted file formats include:
­ Excel - .xls, xlsx o JPEG or JPG (Joint Photographic Experts Group) -.jpg
­ Plain text - .txt
­ PNG (Portable Network Graphics) - .png
­ Portable Document Format (PDF) - .pdf
­ PowerPoint - .ppt, .pptx o Rich Text Format - .rtf
­ TIF (Tagged Image File) - .tif
­ Word - .doc, .docx
• Provide a certified translation with any documents that are not in English or French, and submit your translation documents
with copies of the original documents. Details on translation requirements are included in the document checklists on the
website.

Printing a copy of your application or EOI

• Once every section has been entered and documents uploaded, you can print a copy of your application or EOI in the
Application Preview or EOI Preview section by using the web browser print option.

Paying the application fee, Expression of Interest and request fee (Note: there are no fees for requests to
update your information)
• The How to Apply page and the After you are nominated page for your stream have detailed instructions for paying fees.
• It is important to note that you will have 24 hours to pay your fee in full. If you do not pay your fee in full within 24 hours, your
application or request will be cancelled and you must submit a new application, Expression of Interest or request.

Misrepresentation and fraud

• If the information you have provided in the Alberta Advantage Immigration Program portal is not true, complete and correct,
you may be banned from applying to the program for up to 5 years due to fraud or misrepresentation.

AAIP processing times

• To determine the approximate processing times for each stream and the approximate date of applications the AAIP is
processing visit the AAIP processing times and inventory page at Alberta.ca/aaip-processing-times-and-inventory.

Determining your status using the portal

• The Alberta Advantage Immigration Program does not respond to requests for status updates.
• Check the Web Application Status of your application/EOI on the Check Existing Applications and Check Existing
Expression of Interest (EOI) sections and the Request Status on the Check Existing Requests section.
• If you are nominated, the status of your application for permanent residence application is not shown in the portal. You must
contact the federal government to determine the status of your application for permanent residence. Your final status in the
portal will be Certificate Issued, Certificate Extension Issued or Withdrawn if your nomination is withdrawn by the Alberta
Advantage Immigration Program.
• Use the tables below to determine what your status means in the AAIP portal.

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 Application Status (all Means…
streams)
Draft Your application has not yet been received by the Alberta Advantage Immigration
Program for processing.
Payment pending You must pay your application fee. Application fee must be paid in full within 24
hours of your application being submitted.
Submitted Your application fee has been paid and your application has been received by the Alberta
Advantage Immigration Program for processing. This status will remain in place while the
program does an initial review of your application for completeness. This status will
change once the program requests further information or the application is assigned to an
officer for assessment.
Application An Alberta Advantage Immigration Program officer is assessing your application to
Assigned for determine your eligibility. They may contact you and/or current or your past employers
Assessment to confirm information in your application or request further information or documents.
Information You, your representative (if applicable) and/or current or past employers received a
Requested request for further information to assess your application.

Check your email inbox for details on the request for information and connect with
your representative, employer or past employers, as needed. Candidates are not
included on requests sent to current and past employers.
Business Plan Your Business Plan is accepted by the Alberta Advantage Immigration Program. Check
Accepted your inbox for an email from the program with next steps.
(Entrepreneur
streams only)
Certificate Issued A nomination certificate has been issued for the application. Check your email inbox for the
decision letter from the Alberta Advantage Immigration Program.
Declined Your application did not meet Alberta Advantage Immigration Program criteria. Check
your email inbox for the decision letter from the program.
Withdrawn Your application has been withdrawn at your request or the request of your authorized
representative or your nomination was withdrawn by the Alberta Advantage Immigration
Program. Check your email inbox for the decision letter from the program.
Certificate Extension You have been issued an extension of your nomination certificate.
Issued
Check your email inbox for the decision letter from the Alberta Advantage Immigration
Program.
Application Your application has been cancelled because your fee was not paid in 24 hours or you
Cancelled cancelled your application. A cancelled application cannot be reinstated. You must create a
new application.

EOI Status Means…

Draft Your EOI has not yet been received by the Alberta Advantage Immigration Program for
processing.
Payment pending You must pay your EOI fee. The EOI fee must be paid in full within 24 hours of your EOI
being submitted.
Pending Review by Your EOI is waiting to be assessed by the Alberta Advantage Immigration Program to
AAIP* determine your points.
Review in Progress The Alberta Advantage Immigration Program is assessing your EOI and determining
your points.
Eligible Your EOI meets the minimum requirements. It has been placed in the pool of EOIs to be
considered for selection for a Business Application. It will remain in the pool for up to 12
months from the date the EOI was created.
Not Eligible Your EOI does not meet minimum requirements. Your EOI will not be considered for
selection for a business application. It will remain in the system for up to 12 months
from the date it was submitted.

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 Selected Your EOI has been selected to submit a business application. Check your inbox for an
email from the Alberta Advantage Immigration Program with next steps.
Expired Your EOI is more than 12 months old and is no longer in the pool of eligible EOIs to be
considered for selection for a Business Application.
Cancelled You cancelled your EOI. A cancelled EOI cannot be reinstated. You must create a new
EOI.

Request Status Means…

Draft Your request has not yet been received by the Alberta Advantage Immigration
Program for processing.
Payment pending You must pay your request fee. Request fee must be paid in full within 24 hours of your
(for requests with a fee request being submitted.
only)
Submitted The Alberta Advantage Immigration Program has accepted your request for processing.
For requests with a fee, your request fee has been paid. For withdrawal request, this status
will remain in place while the Alberta Advantage Immigration Program does an initial
review of your request.

This status will change once the Alberta Advantage Immigration Program makes
a final decision on your request.
Updated For requests to update information, the program will update the information in our internal
systems. Changes will be not be reflected in the portal.
Request Declined (for Your request was reviewed and not approved.
requests with a fee and
For reconsiderations this means you did not meet the conditions to have your
withdrawal requests
application reconsidered or the original decision was reconsidered but it was
only)
determined that no error was made and the original decline decision has been
maintained.

Check your email inbox for the decision letter from the Alberta Advantage Immigration
Program.
Request Approved (for Your request was reviewed and approved. Check your email inbox for the decision letter from
requests with a fee and the Alberta Advantage Immigration Program.
withdrawal requests only)
For requests for reconsideration, it was determined that an error was made and the original
decline decision has been overturned. You will be automatically refunded the request fee.
Cancelled You cancelled your request or you did not pay your fee within 24 hours (if
applicable). A cancelled request cannot be reinstated. You must create a new
request.

How to contact the AAIP if you have questions about submitting your application, Expression of Interest
or request
• If you need help with your Alberta Opportunity Stream or Alberta Express Entry Stream application, email
[email protected].
• If you need help with your Rural Renewal Stream application, email [email protected].
• If you need help with an entrepreneur stream EOI or application, email [email protected].
• If you need assistance with your Alberta.ca Account call the Alberta.ca Account contact centre at 1-844-643-2789 or visit the
https://account.alberta.ca.
• For any online fee payment issues, contact the Service Alberta Contact Centre by phone at 1-844-643-2788 or by email at
[email protected].

Alberta.ca/system/files/custom_downloaded_images/lbr-aaip-helpful-hints.pdf
©2024 Government of Alberta | March 25, 2024 | Immigration and Multiculturalism
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