Entity

Header Registration
User Manual

It would be perfect if you perused the manual before starting your Journey as a enterprise to
accomplish distinct duties in the implementation.
 1. Click on Login.

2. Select the area of operation as enterprise & click on next.

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 3. Enter your email id and password to login.

Email id: [email protected]

Password: Xxxxxx@123xxx

4. Authenticate the login through OTP generated to the registered mobile number.

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 5. View the Dashboard to see all the registered headers, templates etc.

6. Click on SMS Header and then click Add Header in the header page.

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 7. Fill up the required details including Content Category, Sender ID/ Header and
provide correct details of the sender.

a. Choose the type of header

b. Select the category from the dropdown depending on the type of header.

a) Banking/Insurance/Financial products/ credit cards.

b) Real Estate.
c) Education
d) Health
e) Consumer goods and automobiles
f) Communication/Broadcasting / Entertainment/IT
g) Tourism and Leisure
h) Food and Beverages
i) Others – Category that doesn’t appear in 1-8

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 8. Create Header: Header name According to the category.

Note: For header type “promotional” the header should contain numeric characters
For all other (Service implicit & service Explicit) header types, the header can contain 6 alphabets

9. Choose an attachment to justify the header (Like Trademark certificate,

Website page etc) also give a explanation for the sender Id .

10. After entering all the required fields, Click on Submit button

a) The submitted heard will show as pending

b) Registrar will validate the header along with the document attached and explanation mention to
justify the header.
c) Post the validation if required more justification they will reject the header mentioning what
document is required
d) if approved you can change the status and see all the approved headers

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 This for your reference.

PROMOTIONAL

Headers that can be used for sending Promotional messages fall under
PROMOTIONAL type. “Promotional messages” means commercial communication
message for which the sender has not taken any explicit consent from the intended
Recipient to send such messages. “Promotional voice call” means commercial
communication voice call for which the Sender has not taken any explicit consent from
the Recipient to make such voice calls to him

Header (6 numeric): 565690, 787878, 987123, 555555, etc.

Promotional Headers should start with the number that matches with the category (as
per DND Preferences).

a) Banking/Insurance/Financial products/ credit cards/Central/State Government Departments. Ex: 123890,154987

b) Real Estate. Ex: 234567, 264789
c) Education Ex: 397134, 321456
d) Health Ex: 467931, 444654
e) Consumer goods and automobiles Ex: 582974, 564123
f) Communication/Broadcasting / Entertainment/IT Ex: 631469, 693147
g) Tourism and Leisure Ex: 789456, 714369
h) Food and Beverages Ex: 896321, 816934
i) Others – Category that doesn’t appear in 1-8 Ex: 012389, 098654

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 OTHER

Headers that can be used for sending Transactional, Service message fall under
OTHER type. Same Header can be used against above two type of messages. All
These Headers are Case Sensitive and should be registered in Capital letters.

Header (6-alpha): TRUBLQ, KLMNOP, DLTDLT, etc

“Transactional message” means a message triggered by a transaction performed by

the Subscriber, who is also the Sender’s customer, provided such a message is sent
within thirty minutes of the transaction being performed and is directly related to it.
Provided that the transaction may be a banking transaction, delivery of OTP, purchase
of goods or services, etc.
Ex: TRHDFC,.

“Service message or Service Call” means a message sent to a recipient or voice call
made to recipient either with his consent or using a template registered for the
purpose, the primary purpose of which is-
i. to facilitate, complete, or confirm a commercial transaction that the recipient has
previously consented to enter into with the sender; or
ii. to provide warranty information, product recall information, safety or security
information with respect to a commercial product or service used or purchased
by the recipient;
to provide—
a) notification concerning a change in the terms or features of; or
b) notification of a change in the recipient’s standing or status with respect to; or
c) at regular periodic intervals, account balance information or other type of
account statement with respect to, a subscription, membership, account, loan,
or comparable ongoing; or
d) commercial relationship involving the ongoing purchase or use by the
recipient of products or services offered by the sender; or
e) information directly related to an employment relationship or related benefit
plan in which the Recipient is currently involved, participating, or enrolled; or
f) information relating to delivery of goods or services, including product updates
or upgrades, that the recipient is entitled to receive under the terms of a
transaction that the recipient has previously consented to enter into with the
sender;
Ex: ABCDE, BSNLDL

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 OTHER – Govt.
Only Govt. entities can register these Headers that can be used for sending
Transactional and Service messages.
Header (3 to 9 numeric and should start with 1): 1444, 19898, 15555, 19090909, etc.

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 Service Explicit: Any service message which doesn’t fall under the category of service
message (Implicit) will be sent only against service explicit, digitally verified/verifiable
consent that has been taken from the subscriber by the respective enterprise.

Ex: NUTUKI, PRizem, semRTA

OTHER – Govt.

Only Govt. entities can register these Headers that can be used for sending
Transactional, Service Implicit and Service Explicit messages.

Header (3 to 9 numeric and should start with 1): 1444, 19898, 15555, 19090909, etc.

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 Thank you

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