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0% found this document useful (0 votes)
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Transcript

Uploaded by

reesymathis
Copyright
© © All Rights Reserved
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Automated Advisor (11/2/2024, 2:17:41 AM): As you input your personal information,

we want you to know that we take protection of your data seriously.


Automated Advisor (11/2/2024, 2:17:43 AM): To learn more about how we collect, use,
retain and disclose your personal information, please see our <a
href="salliemae.com/legal/privacy-online" target='_blank'>Online Privacy
Policy</a>.
Automated Advisor (11/2/2024, 2:17:44 AM): Welcome to Sallie Mae Chat! I’m your
Automated Advisor.
Automated Advisor (11/2/2024, 2:17:45 AM): As we route you to one of our
application specialists, tell us how we can assist you today.
null (11/2/2024, 2:17:53 AM): Transfer To Agent
Automated Advisor (11/2/2024, 2:17:55 AM): As we route you to one of our
application specialists, tell us how we can assist you today.
null (11/2/2024, 2:18:17 AM): Loan
Automated Advisor (11/2/2024, 2:18:19 AM): Our agent chat service is currently
closed. You’ll need to speak with one of our application specialists for further
assistance. Please come back to chat during normal business hours.
Automated Advisor (11/2/2024, 2:18:20 AM): If you would prefer to call us,
additional contact information and business hours can be found <a
href="https://www.salliemae.com/contact-us/" target='_blank'>here</a>.
null (11/2/2024, 2:18:32 AM): Account
Automated Advisor (11/2/2024, 2:18:34 AM): Below are common loan detail topics that
might be helpful.
Automated Advisor (11/2/2024, 2:18:36 AM): Menu Options:
Current Status of Loan
Am I enrolled in auto debit?
Why Is My Rate So High?
Current Interest Rate and Type
Forbearance Used
null (11/2/2024, 2:18:46 AM): Current Status of Loan
Automated Advisor (11/2/2024, 2:18:51 AM): Sorry, no results found.
null (11/2/2024, 2:19:09 AM): Forbearance
Automated Advisor (11/2/2024, 2:19:11 AM): Below are common loan detail topics that
might be helpful.
Automated Advisor (11/2/2024, 2:19:13 AM): Menu Options:
Current Status of Loan
Am I enrolled in auto debit?
Why Is My Rate So High?
Current Interest Rate and Type
Forbearance Used
null (11/2/2024, 2:19:15 AM): Forbearance Used
Automated Advisor (11/2/2024, 2:19:17 AM): To help answer your question, please log
in to your account and begin a new chat.

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