1.

You were absent from school and did not

understand the assigned homework. Ask
your classmate to explain it to you.

A: hi B, Can i get a minute

B: Sure,what’s up
A : I was absent from last lesson. I wasn’t feeling well
and had to stay home. Therefore, I didn’t know what did
homework include on yesterday, you can tell me about
it?
B : Ok. Basically, English teacher gave us homework
about tenses, we will correct the verbs and fill it into
the blank. Does that make sense?
A : Sorry … I don’t get you, can you repeat ??
B : What I mean is we will change verbs from the
present tense to the past tense .For example do -> did ,
go -> went, have -> had..See what i mean ??
A: Oh….got it.By the way, anything else ??
B : yes, we two more math and literature exercises.
A : what do we need to do?
B : For Math we need to finish a revision 2 on the
workbook. Beside that, make a reflection for deskmate
poem.
A : hmm….ok ok, wow . When do we submit these
assignments?
B : On the Friday in next week.
A : Thank you very much. I really appreciate your help.
B : You welcom.
2. Your friend wants to make a dish for his/her
family and asks you for instructions. Show
him/her how to make it.
A: Hi B, can i get a minutes
B: sure
A: I want to cook something for my family tonight.Do
you have any ideas?
B : How about a simple spaghetti carbonara?
A : hmm…My family don’t love spaghetti , anything else
??
B : How about a yummy beef stir-fry with veggies?
A : Sounds good! Can you tell me how to do?
B : Of course! First, gather your ingredients :beef,
veggies like peppers and carrots, garlic, soy sauce,
cornstarch, ginger, and oil.
A : Got it. What's first?
B : Slice beef thin, then marinate it with soy sauce,
garlic, ginger, and cornstarch for about 15 to 20
minutes.
A : With salt, garlic, ginger ?? Is that right ??
B : no, with soy sauce, garlic, ginger and cornstarch.
A : oh got it…then what ???
B : Cut veggies into bite-sized pieces. Heat a pan with a
bit of oil then add the marinated beef and cook until it's
mid- well.Then add your veggies and toss it together.
A : That sounds delicious! Thanks for the suggestion. I
think my family will love it!
3. A hotel guest is complaining about some
problems in his/her hotel room. Express your
concerns and offer solutions.
A : Hey, hotel reception, I want to talk with the
manager. There is a lot of mess in my room.
B : I very sorry about that. What’s the problem?
A: The first problem was that there seems to be a
problem with the light bulb in my room. Look, it doesn’t
work even in bathroom!
B: Oh dear.., I’m sorry to hear that. We'll have our
maintenance team take a look at it right now.
A : Then it has many of trash under the bed which
haven’t been cleaned before I come. I don’t want to
make a fuss but it let me down.
B : I'm so sorry we let you down. I'll send someone to
clean it up right now. We will change a new room for
you if you want.
A : No, I don’t need to change the room. Please send
your staff to cleaned up this mess as quickly as
possible because I'm very tired.
B : Sure, thank you for your feedback, And please let us
know if there's anything else we can do to improve your
experience.
A : Alright, thank you for your assistance. I appreciate
your help!

4. Your friend did not get good marks for

his/her periodic test. Express your sympathy,
show encouragement, and offer some good
advice on how he/she can perform better.
A : You look sad, what's wrong ??
B : I got my test back, and it's not good.
A : Oh dear… I'm sorry to hear that.
B : I'm very disappointed in myself. I just feel like I
studied so much, and I still blew it.
A: That’s totally understandable. I know how hard
you've been studying. Maybe you can tell me a little
more how you prepared for the test.
B:Sure, Well I spent the most of time to reread my note
and did some revisions.
A: Why don’t you try to change study strategies for
next time. For example: You can use a mind map
instead of reading your note. And using online quizzes
to test yourself.
B: Yeah, those sound a good ideas.
A : Everything will be okay, don’t worry about that. Also
don’t forget to take breaks while you are studying.You
will get a high score on the next test, I know you can do
better so don't be sad anymore, cheer up!!!
B : Thanks, I appreciate it.
5. You missed your best friend’s birthday party.
Make an apology, explain the situation, and offer
compensation to him/her.
A : Hi, I really need to talk to you about something
important.
B : Sure, what's on your mind?
A : I wanted to apologize for missing your birthday
party.
B : Yeah, I was a bit disappointed when I didn't see you
there. What‘s happened?
A : I had intention of coming, but unfortunately, I got
sick unexpectedly. I woke up feeling terrible, and I
couldn't leave the bed. I terribly sorry.
B : Oh no, I'm sorry to hear that. Are you feeling better
now?
A : I'm feeling much better now. But I still really regret
it.
B : Don’t worry, health comes first.
A : I appreciate your understanding. However, I want to
make it up to you. How about watching movie tonight?
We can watch all your favorite films and have dinner
together.
B :Apology accepted. That sounds like a lot of fun! I'd
love that.
A : Great! And I'll also get you a little something as a
late birthday gift.
B : You really don't have to.
A : Not a problem. I promise to make up for you and
celebrate your birthday.
B : Looking forward to it! And don't worry about missing
the party, your health is the most important.
A : Thanks for understanding. You're the best!
6. You and your friend share the same room,
but he/she often plays music too loud and never
seems to help to tidy the room. Let him/her know
how you feel and compromise with him/her on
how to deal with the problems.
A: Hey, can we talk about our room for a minute?

B: Sure, what's up?

A: I've been wanting to talk to you about a

couple of things. Lately, the music has been
really loud sometimes, especially when I'm trying
to study or sleep.

B: Oh, sorry about that. I didn't realize it was

bothering you.

A: That's okay, but you should use headphones

more often, or keep the volume lower at night?

B: Yeah, that's a good idea. I can do that.

A: Great! Also, the room seems to get pretty

messy sometimes. Why don’t we come up with a
weekly schedule to keep things tidier?

B: Yeah, for sure. What did you have in mind?

A: Well, we could take turns taking out the trash

and vacuuming. We will set aside some hours if
we clean it up together.

B: I like that idea. How about we clean on

Mondays before dinner?

A: That a good plan

B: And hey, if I forget to use headphones or the

room gets messy on my turn, just let me know.

A:That sound great. Thanks for listening to me!

B: No problem! Thanks for talking to me about

it.Tell me if you need anything.
7. Your friend was not satisfied with his/her
presentation in class today. Express your
sympathy, show encouragement, and offer some
good advice on how he/she can perform better.
A: Hey,what’s wrong. Why you look so sad?
B: I just finished my presentation. It was bad. I
felt like I rushed through the most important part
and maybe didn't explain things clearly. I feel so
stupid.
A: I know how you feel. But hey, presentations
can be tough, even for the best of us. Cheer up,
It’s not the end of the world.

B: Thanks. I was really nervous and forgot

everything I practiced.

A: I can imagine. Maybe next time try timing

yourself before presentation. That way help you
make sure that you cover everything without
feeling rushed.

B: That's a good idea! Maybe some visuals would

help too? My slides have too much words.

A: Definitely! Pictures, graphs, even short videos

should be included in your slides.

B: True. I might have relied on too much word

and talking.
A: And remember, practicing in front of someone
before your presentation can be a lifesaver. It
helps you get comfortable and more
confidence.By the way, I need to present on
Friday .How about we grab coffee tomorrow and
you run through it for me?

B: Really? That would be amazing! Thanks, I feel

a lot better already.

You: No problem! Stay positive!

8. You and your brother/sister were arranging a

surprise party for your mother. Confirm the plan
and make slight changes if necessary.
A: Hey sis, on this day next week is mom
birthday. Why don’t we surprise her with a party.
B: Sure. Why not. Do you have any ideas?
A: For a party, we can buy her a cake. She is a
flower lover. Therefore, I am going to buy for her
flowers.
B: That sounds great. And also I will invite her
friends and our family to come.
A: That sounds great. And don’t forget to call
Dad and see if he can pick up the cake after
work.
B: Do you remember what kind of cake did she
want?
A: The tiramisu one from her favorite bakery.
B: Alright, I'll call Dad and see if he can pick it up after work.
A: Have you figured out decoration for a party
yet?
B: How about a simple decoration with balloons
and candles.

A: That good. What time are we aiming for?

B: I think 5 pm?

A: Let's say 7:00 pm. That way everyone has time to get off work
and get ready.

B: That a good plan. We should come up with a good reason to

get Mom out of the house around that time.

A: Hmm... maybe we can tell her to go for a walk with Dad, or say
we need help picking something up from the store?

B: Yeah,I think those things could work. Alright, I think we've

got everything covered. This is going to be a great surprise for
Mom!

9. Your friend is introverted and does not feel

comfortable with other classmates. Listen to
his/her problems, show sympathy, share your
experience, and give advice.
A: Hey, can get a minute. I heard that you just
came to school for a few days.
B: Yeah, I have just come here for few days.
A: Where did you transfer from?
B: A smaller school from north. Everything feels
so different here.
A: How have you been?
B: I’m quite good. However, I have some trouble
making new friends.
A:Oh,what happened?
B: Everyone seems to know each other already.
A: I know how you feel. New school can be a shock. We were all
newbies once, right? You just need to find your people.
B: But I think I can’t find my people. I feel like they are
unfriendly classmate. Everyone seems to have their own groups.I
can’t get along with them.
A: Oh dear, we're always open to making new friends! Stay
positive!
B:However, I still feel uncomfortable.
A: Try not to worry. Most of our classmates are super nice . You
should open your heart. For sure they will receive that.
B:I will try. Thanks for listening to me.
A: you welcome. Tell me if you need anything.

10. You want to join one of the student clubs at

your university. Ask an employee from the
student support service for some advice.
A: Hi, manager. I am interested in joining a club
at the university.
B: Sure, I can help you with that, we have a lot of
club. Have you referred to any club yet?
A: I have referred to WARMHUG club, English
club, Dance club.
B: What are you interested in?
A: I’m not sure, I would like to make new friends,
explore more activities beside studying and help
more people.
B: Why don’t you join a dance club. It is very
interesting. You can meet new friends and start
dancing. Dancing also helps you relief stress
after studying hours.
A: However, I don’t think I can dance, and I don’t
love dancing.
B: How about joining English club. You can
improve your English skills and communicate to
many people.
A: I think that not my point. I’d like to join a club
where I can do more volunteer activities.
B: Oh I see. WARMHUGS club will be a good place
for you. The club has a lot of volunteer activities
where you can share your loves to other people.
A: That sound great. By the way, how can I join a
club.
B:Oh you just need to fill out the gg form. Then
they will send you an email if you get pass.
A:Thank for your help. I really appreciate that.