. Address Boulevard . Address Sky View .

Arabian Ranches Golf Club

. Address Downtown . Palace Downtown . Vida Downtown
. Address Dubai Mall . Address Montgomerie . Manzil Downtown
. Address Dubai Marina . Address Beach Resort . Rove Hotel
. Address Fountain Views . Armani Hotel Dubai

Partnership
Proposal To Provide
24x7, Exclusive Healthcare Unit
& Medical Team By Aims Healthcare

www.aimshealthcare.ae
 Superior
Medical Care
With the accessibility of highly qualified
medical professionals to yield exceptional
patient care and clinical outcomes.

www.aimshealthcare.ae
Quality Comprehensive Experienced Accurate
Care With Treatment At Your & DHA Qualified Diagnosis For
International Convenience Medical Team Peace of Mind
Standards
 DoctorOn Call
. Highly Experienced Team of Doctors
. Individualized & Comprehensive Care
. Direct Call to the Medical Team
. 24×7, 365 days service at your doorstep

Lab Tests, 24x7

. 10,000+ Lab Tests
. Sample Collection by DHA Nurse
. Most Tests Result in 2 Hours
. Internationally Accredited Lab

Physio Therapy
. UK Trained Physiotherapists
. Personalized & Monitored Care
. Patient-first Approach
. Treatment monitoring & feedback

SkiedNursing Care
. Elderly Care
. Health Management for Seniors
. Midwife Care for Mother & Baby
. Newnorn Baby Care
Vit
Infusion Therapy

Personalized Vitamin Infusion

to suit your unique need

Power-packed with Vitamins,

Minerals & Antioxidants

Scientifically Proven,
Safe and Effective

Premium Service by DHA

Certified Medical Team

Covid
PCR TEST
. DHA approved accurate test results
. Fastest report release time
. Test report with QR Code
. Valid to travel worldwide

Wellness Program To
Pre-Diagnose the Diseases Earlier!

. Allergy & Intolerance Test

. Anemia Profile
. Hormonal & Wellness Profile
. Cardia Profile
. Diabetes & Arthritis
. Pregnancy Profile
& many others . . .

Cpte Health Checkup

Exclusive
Medical Unit Highest level of healthcare quality

For EMAAR & Ultra-premium services

managed by Aims Healthcare, 24x7

Medical Unit
Office/Premises

Healthcare facility as per DHA rules and regulations

Centrally located in Barsha Heights, Tecom.

In the same building where Aims Healthcare Head Quarter is located

EMAAR Healthcare Unit will have;

One Doctors’ room Nursing Station

One Call Center & Patient Fleet Department room
Relationship Executive Team’s room Storeroom
One office for Unit In charge - Operations Meeting/Training Room

This facility will be accessible to EMAAR Medical Team for any training,
meetings, conferences etc.

IT infrastructure including HMS for smooth management of all the appointments,

invoicing, inventory, EMR, staff health records, mobile app, etc.
Exclusive
Medical & Operations Team
will be only assigned to EMAAR

4 Family Physician Doctors & 1 Specialist Pediatrician Doctor

Multilingual Doctors, can at least speak English, Arabic, Russian, Hindi

Highly Trained Senior Doctors’ team who has UAE experience in ER or ICU

8 DHA Licensed Registered Nurses (Certified, Experienced & Well-trained Nurses)

8 DHA Licensed Assistant Nurses (Multilingual & Empathetic Nurses for all-age care)

6 Experienced Nurses Non-DHA

1 Male and 1 Female Physiotherapist who will

be licensed for Cupping & Dry-needling also

8 Cars Co-branded with 12 Drivers

6 Call Center and Patient Relationship Executives

1 Unit In-charge to supervise smooth operations

& one-point escalation
24x7Support Center

Exclusively assigned and trained call center agents will be available

24x7 in 3 shifts for 9 hours.

Patient Relationship Executives will be hired from medical background to make

sure they understand guests’ medical requirements very well

Call center can be contacted through call, WhatsApp, emails, etc

Response time for any of the channels will managed max 30 seconds. However,
they will be trained and provided enough IT support and tools for very immediate
response

Exclusive fleet will be assigned to manage fastest reaching time to respective

properties/hotels

www.aimshealthcare.ae
Movg Forward
SOPs for Medical Team, Nursing Team, Call Center, Fleet, Finance etc will be
prepared and shared with EMAAR Medical and Procurement/Finance team
well in advance for the feedback and to calibrate proper expectations

All the assigned team members like doctors, nurses, call center agents, drivers
will visit every property and hotel of EMAAR and meet concerned team members
for introduction and to understand process flows

Process to book the appointment for all the services like Doctor on Call, Physio
on Call, Lab Services, etc. will be very well defined & shared with everyone like FO
staff, Operators, Concierge department, etc to avoid any delay and manage
smooth flow.

Periodic training will be given to both the companies concern team members
to ongoing improvisations

Daily Reports/Dashboard will be shared with EMAAR Medical Team and

Procurement Team for complete transparency

www.aimshealthcare.ae
 Befits For Every
Hotel / Properties
Under Agreement

www.aimshealthcare.ae
 Exclusively 24x7
Trained stationed nurse for One Point Contact priority support
12 hours, on duty on the Hotel & exclusively assigned medical team
premises, as per requirement for hotel to avoid any delay and
seamless coordination

10 PCR Test Health Checkup

10 RT PCR Covid-19 test Ultra-vita Health & Wellness Checkup or
complimentary for hotel staff per Vitamin Infusion (worth AED 5000), once in
month. These tests can be converted a year for 3 members of top management.
to Super Express Test as well without This will be for each agreement properties.
any additional charges with prior (Details of laboratory tests is shared
intimation to the support team separately for reference)

Standby Team Corporate Wellness

Standby Medical Team at Hotel Corporate Wellness Programs, Year
like Doctors, Nurses, Paramedics, Long Health Talks, Health Camps &
etc. with all required equipment Wellness activities to choose.
& medications including logistics Suggested calendar shared, can be
during New Year Eve or any other customized with any special request
large events

Seasonal Flu-shots
Flu-shots at AED 80 for Hotel Staff

Aims Health Card for the Hotel Staff (Electronic Medical Record with application)

Japanese Format PCR: Covid-19 PCR Laboratory is an ISO Accredited. We provide a

Japanese format PCR report with a stamp and signature of the General Physician for
clients traveling to Japan as per requirement.

Medical Insurance Coverage – It will be on a pay and claim basis only (reimbursement).
We will provide the documents needed for claiming the insurance as long as it is covered
under the card holder’s policy.

Activity Calendar Health & Wellness * Health awareness campaigns, lectures, &
seminars - are to be conducted free of charge.

• The first aid/refresher training course is offered free of charge

• Provision of Nurse on duty for 2-3 hours once a month for employees’ assessment as
per HR schedule
 Candar Health & Wellness
Activity

January

Cold Season Contagious Diseases Awareness Presentation

Illness Awarness Infection Control Awareness Training Presentation on How to control Contagious Infection?
Eye Care Glaucoma Awareness Eye checkup by Ophthalmologist Doctor
Gland Care Thyroid Awareness Awareness Talk - the importance of T hormones
Nutrition National Folic Acid Awareness week Presentation on Iron deficiency and prevention (Jan 5 to 11)

February

Cardiac Blood Pressure Monitoring check up for employees

skipping, squatting & sprinting test stress check up for employees
Hear Failure Awareness Week Presentation on Healthy Heart (Feb 9 to 15)
Eye care Low vision awareness Eye checkup by Ophthalmologist Doctor
Cancer Awareness World Cancer Day Presentation on What is Cancer? (Feb 4th)

March

Nephro Care World Kidney day Presentation on Save Your Kidney (Mar 12th)
Women Womens International day Basic Health Check for female employees by Female Doctor
Dental Free Dental Check Dental Check by Dentist

April

Alcohol Awareness Alcohol Awareness Month Presentation - Abusing Liver

Cancer Awareness Oral Cancer Awareness Month Presentation - Tobacco's invitation
Women Eye Health and Safety Month Eye checkup by Ophthalmologist Doctor
Check up World Health day Basic Health Check-up for all the employees (Apr 7th)
Festival Ramadan - Fasting and Nutrition An Exclusive presentation on Ramadan and Health

May

Festival Ramadan - Fasting & Nutrition An Exclusive presentation on Ramadan and Health
Check up Global Employee Health & Fitness BMI Check with Routine Vitals
Women National womens health week Basic Health Check for female employees
by Female Doctor (May 4 to 10)
Tobacco Awareness World No Tobacco Day Presentation - Abusing body with tobacco (May 31st)

www.aimshealthcare.ae
June

Men Mens health Month Basic Health check up

Presentation on Mens Health for long term fitness
Safety National Health & Safety Month Basic Health check up
Presentation on General health and Safety

July

Organ care - Liver World Hepatitis Day Presentation on Happy Liver (July 28th)
Lifestyle Summer Guidelines Do's and Don'ts in Summer

August

Eye care Eye care and Safety month Eye checkup by Ophthalmologist Doctor
Check up National Health center week Basic Health Check and Health Talk (Aug 9 to 15)

September
Cancer Awareness Prostate Cancer Awareness Month Presentation on prevention and awareness
Safety National food and Safety Month presentation on Balance diet
women National Women's Health & fitness day Basic Health Check for female employees by Female Doctor
Organ health World Heart day Healthy Heart Talk (Sep 29th)
- Cardiac Blood Pressure Checkup Camp (Sep 29th)

October

Women Breast Cancer Awareness Self Assessment Talk

Presentation on Breast Cancer by female Doctor
Dental National Dental Hygiene Month Dental Check by Dentist
Nutrition Vitamin B12 & D3 Awareness Presentation on Importance of B12 and D3

November

Lifestyle Diabetes awareness week Diabetes Check Camp and Awareness Talk
Lifestyle National Healthy Skin Month Tips for Healthy Skin
checkup Health check up for employees Basic Health Checkup Camp

December

Festival Festive season Healthy living Presentation on How to stay Health in Festive Season
Safety Infection Control & Contagious Disease Presentation on How to control Contagious Infection?

Other
. Zumba Training Session
. Sedentary Life
& Weight management
(Awareness Talk)
. Yoga Classes

Activities . Meditation &

Stress Management
 Aims Health Card is an innovative solution to
Corporate Wellness and Health Program, exclusively
designed by Aims Healthcare, Dubai and it will be
cobranded with Emaar. This software is a one-point
answer to capture and track all the health & wellness
activities of the employees.

Employee Name Some of the unique

Dubai, UAE benefits of Aims Health Card are;

One point solution to track, manage,

schedule all the health & wellness
activities

Master dashboard view to have

summarized glance of all the
employee’s health record

Easy & quick access of employee profile

via QR code system, no application
required

Dashboard view for HR & profile view for

employees

Web-based, user-friendly solution

www.aimshealthcare.ae
 Revenue Sharing
On the overall
Services Charges bill generated

1. Doctor on Call (Family Physician) AED 300 10%

2. Specialist Consultation on Call (Pediatrician) AED 500 10%

3. Nursing Charges AED 100 / Hour -

4. Caregiver / Baby Sitting on Call (Min. 4 hours) AED 100 / Hour 10%

5. Physiotherapy on Call (45 mins) AED 350 / Session 10%

6. Vitamin Infusion Therapy (IV drips) AED 650 - 2,500 10%

7. Laboratory Sample Collection Services AED 200 + Lab Tests Charges 10%

8. Medicine Delivery services Free of Charges -

9. PCR Tests Service

· Premium (12-14 hours) AED 80 Hotel Mark-up
· Express (6-8 hours) AED 180 Hotel Mark-up
· Super Express (3-5 hours) AED 300 Hotel Mark-up
· PCR Test For Staff (12-14 hours) AED 45 -

Note. Covid-19 Laboratory is an ISO Accredited

Note. This is the proposal from Aims Healthcare.

Original contract will be submitted in MOU form
for authorized signatory.
www.aimshealthcare.ae
 Fa Reliable &
Personalized Care
24x7, 365 Days

www.aimshealthcare.ae