User Guide

CONTENTS
Using ALLDATA® RepairSM....................................................... 2
Finding Information in ALLDATA Repair................................. 3
ALLDATA Toolbar Overview.................................................... 4
Navigating ALLDATA Repair................................................... 6
Help Overview....................................................................... 7
Additional Products .............................................................. 8
Customer Services................................................................. 8


Using ALLDATA® RepairSM

Using ALLDATA
ALLDATA Repair
Toolbar Overview

The ALLDATA Repair program starts

and displays a helpful Tip of the Day.

Click the New Car icon on the ALLDATA Repair home screen to display
the Select a Vehicle screen. Choose a Year, Make, Model and Engine
configuration.

NOTE: ALLDATA Repair will instruct you to insert the correct disc if you have
not already done so.

After you have selected the Year, Make, Model and Engine, click the icon or title you want.


 Finding Information in ALLDATA® RepairSM

Finding Information in ALLDATA Repair

Diagnosis and Repair

The Diagnosis and Repair section may include the following categories:

• Diagnostic Trouble Codes • Diagrams • Testing and Inspection

• Technical Service Bulletins • Application and ID • Adjustments
• Specifications • Service Precautions • Service and Repair
• Locations • Description and Operation • Tools and Equipment

Maintenance
This section provides manufacturer-recommended service information,
including inspection procedures, maintenance schedules, technical service
bulletins (TSBs) and other required service and repair instructions for general
maintenance. Specific sub-system information includes:

• Tune Up Procedures • Service Precautions

• Fluid Specifications • Brake Bleeding Instructions
• Labor Times • Maintenance Light Reset Procedures

Parts and Labor

Parts and Labor can be added directly to the Estimate Worksheet from displayed
screens. The Parts and Labor section lists manufacturer parts and standard
labor times for specific components. System information includes:

• OEM Part Numbers • Warranty Labor Rates

• OEM Parts Prices • Standard Labor Rates
• Labor Skill Levels • Exploded View Diagrams

Shop Operations
Get information to assist with the daily operation of your shop.
Supported topics include:

• Service Write-Up Forms • Motorist Assurance Program

• Shop Management Integration Companies (MAP) Procedures
• Vehicle Inspection Forms • Frequently Asked Questions

Technician’s Reference
This section contains information to aid the Service Technician, including:

• Emissions Quick Reference Guide • Automotive Glossary & Acronyms

• Timing Belt Replacement Intervals • Conversion Tables & Formulas

Online with Estimating

Select Online to access your online subscription.

• Access your ALLDATA Repair • Create ALLDATA Estimates

(Online Version) with Online Parts & Labor

Aftermarket Parts
Look up and add parts to the estimate worksheet.

• Aftermarket Parts Look-up • Integrated with ALLDATA Estimating


ALLDATA® RepairSM Toolbar Overview

ALLDATA Repair Toolbar Overview

Back ALLDATA Repair

Select the Back button or press (Online Version)
the Esc (Escape) key to return Access your online
to your previous selection. You subscription.
can also select Back from the
TurboView™ menu. Aftermarket Parts
Look up parts and add them to
TurboView™ the estimate worksheet.
Displays a path to the information
you are viewing and a list of
information categories that are AZ PartsConnect SM

available for the currently selected

Check your price and
system or component. TurboView
availability, and order parts
may also be accessed by clicking
online from your local
the right mouse button.
AutoZone® store.

Home
Estimate Worksheet
Return to the Home screen
Build an Estimate. This button
from anywhere within ALLDATA
also gives you access to
Repair.
estimate settings such as hourly
labor rates, service writer
names and shop jobs.
Diagnosis and Repair
Access information for the
selected vehicle. This includes
New Car
troubleshooting procedures,
wiring diagrams, component Choose a new vehicle. The
locations, service and repair Select a Vehicle screen will
instructions, TSBs, diagnostic appear and allow you to clear
trouble codes and specifications. out your current vehicle and
make another selection.

Maintenance Previous Car

Access maintenance schedules Choose from a list of vehicles
and tune-up information for the you have looked up most
selected vehicle. recently.

Parts and Labor Image+Text™ Display

Display original equipment Return to ALLDATA Repair’s
manufacturer (OEM) default split-screen mode with
descriptions, part numbers and text on the left and the image
estimated labor times. You can on the right.
add information directly to your
estimate worksheet from the
Parts and Labor information
category of ALLDATA Repair.


 ALLDATA® RepairSM Toolbar Overview

ALLDATA Repair Toolbar Overview

Text Only NOTE: The following tools are available only

if viewing an image.
View article in text only. (No
image will display.)
Pan Mode
The Pan Mode button enables
navigation through magnified
Image Only images. If images can be
Display the selected image. panned, the pan cursor displays
(No text will display.) as solid directional arrows in
the image view window. To
zoom in on an image, click the
Print zoom button
Display the print dialog box.
You can choose options such as Click
text only, image only or text and to zoom in.
image.
Click
Annotate to zoom out
Attach notes to, and detach notes
from, specific articles and images. Fit to Window
Adjust the image size so that
it fits in the current image
Context Sensitive Help window.
Display help information for the
current page displayed.
Fit to Width
Display the image using the
A2Z Component Search
SM
maximum width available in
Search for a system, component the current window.
or diagnostic trouble code by
name. ALLDATA Repair displays
a “Search For” field as part of Full Size
the A2Z component search dialog Display the image at
box. Type a system or component maximum (100%) size.
name into this field and possible
matches will be displayed.

Fax
If your computer has a fax
modem and fax software, you
can fax our Resource Library by
clicking the Fax button.

NOTE: If your computer does not

have a fax modem, click the Fax
button, print the fax form and fax it
to ALLDATA at 800-684-4241.


Navigating ALLDATA® RepairSM

Navigating ALLDATA Repair

ALLDATA Repair uses consistent information categories for all vehicles. Diagnosis and
Repair, Maintenance and Parts and Labor categories all use a standard structure, whether
you are viewing information at a system level or at a sub-system/component level.

By first selecting a vehicle’s year, make, model and engine, then choosing a system and
sub-system/component, you have effectively forged a “path” to the information you
requested. Refer to the path example below:

NOTE: This example is

for a 1992 Chevrolet®
Suburban® 4WD. Actual
components and systems
may differ by vehicle.


 ALLDATA® RepairSM Help Overview

Help Overview
ALLDATA Repair includes a Help feature for access to information in each area of ALLDATA
Repair. Try using Help before contacting Customer Service; you may save time.

1 Select Help above the Toolbar to display a menu of Help options.

2 Select one of the following

Help options displayed:

Where Am I? Provides information such as the disc being accessed, the vehicle selected,
the ALLDATA Repair version and the path to your current selection. This information is
very useful when contacting Customer Service for help.
Contents Displays a Table of Contents window that provides a list of each section or
chapter within the Help files. Click on one of the books to view the pages or contents of
the section. Then, click a page to view the Help information on that page.
Search for Help On… Displays the Search Tab.
How to Contact Customer Service Displays important information pertaining to
ALLDATA’s Customer Support Services.
Tip of the Day… Provides helpful hints about using ALLDATA Repair. Each time you
select this feature, a different tip is displayed.
What’s New? Describes new products, features and/or enhancements.
About ALLDATA… Displays ALLDATA’s copyright information and Terms and Conditions.

3 Click an Option to select it.


 ADDITIONAL PRODUCTS

Call Customer Services or contact your Account Manager

at 800-859-3282 to ask about these additional options:
SM
ALLDATA® Repair (Online Version) provides the same information as our disc product with the
convenience of Internet access. Added benefits include maintenance tables, daily TSB updates and
enhanced image viewing.
2+ Key Program allows you to utilize one set of discs on two or more computers in one location.
Service Advisor™ is tailored for service writers and includes factory Technical Service Bulletin titles,
maintenance schedules, a labor guide, OEM parts and prices, technical management support and
estimating software.
SM
ALLDATA® Manage is an integrated, easy-to-use shop management system that streamlines your
current paper processes. Generate estimates, repair orders and invoices quickly and professionally.
ALLDATA Emissions CD provides early-model vehicle emissions information on a CD, integrating
with the ALLDATA system to provide hassle-free access to the emissions information you need for 1966
to present-year vehicles.
SM
ALLDATA Market is a toolbox of effortless, web-based services to help you attract new and repeat
business into your service bays.
SM
ALLDATA Collision is your single source for fast and reliable OEM collision repair information
(Available Online Only).

CUSTOMER SERVICE

Live Product Training

Live, interactive product training for you and your employees is available in the ALLDATA Training
Department’s virtual classroom. Qualified professionals will train you to effectively use ALLDATA
,
Manage, ALLDATA Repair and ALLDATA Market.
Learn how to take advantage of every feature with online training from ALLDATA, and start getting a quick
return on your investment in all your ALLDATA products. To schedule your training, contact the Training
Department directly at 800-684-6840 or 800-829-8727, ext. 4416.

Certified ALLDATA Information Specialist Program (CAIS)

Distinguish your shop from the competition by becoming a Certified ALLDATA Information Shop. CAIS
certification testing ensures that your technicians can get the full benefit of all your ALLDATA products,
and that you are committed to keeping your shop on the cutting edge of automotive repair technology.
CAIS tests are located under the Toolbox pull-down menu at the top of the page within the product.
For more information, visit www.alldata.com/cais.

Customer Support
Knowledgeable Customer Support Representatives are ready to assist you with your system and
navigation questions, six days a week. Contact us Monday - Friday, 5:30 am - 5:00 pm (PST) and
Saturday, 6:00 am - 2:30 pm (PST). Call 800-859-3282 or email us at [email protected].

Data and Library Resource Center

Can't find what you're looking for? Contact our expert library support staff for fast, accurate faxed-
back responses to your questions.
Just use the Fax button on the menu bar. All your shop and vehicle information is automatically entered
on the Fax Request Form. Type the information you need in the Data box, and click Print/Fax Request.
NOTE: If your computer does not have a fax modem, click the Fax button, complete and print the fax
form. Then fax it to ALLDATA at 800-684-4241. Unable to fax? Call us at 800-859-3282.

©2008 ALLDATA LLC. All rights reserved. ALLDATA is a registered trademark and ALLDATA Repair, ALLDATA Market, ALLDATA Manage, ALLDATA
Collision, TurboView, Image+Text, A2Z and Service Advisor are marks of ALLDATA LLC. AUTOZONE and AutoZone & Design are registered marks
and AZ PartsConnect are marks of AutoZone Parts, Inc. All other marks are the property of their respective holders.
USA Anti-Piracy Warning: The unauthorized reproduction or distribution of this copyrighted work is illegal. Criminal copyright infringement,
including infringement without monetary gain, is punishable by up to five years in federal prison and a fine of $250,000.

Revised Nov 2008

PN 071-407 0908-3700 CS