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    Business Analyst

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    Business Analyst

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    Business Analyst

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    of 6

    Jobs ABOUT WORLD BANK

    Sign In Create Profile English (US)

    Business Analyst
    Sofia, Bulgaria | req30343
    Apply Now Share   Save Job

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    Business Analyst
    Job #: req30343

    Organization: World Bank

    Sector: Information Technology

    Grade: GE

    Term Duration: 2 years 0 months

    Recruitment Type: Local Recruitment

    Location: Sofia,Bulgaria

    Required Language(s): English


    Preferred Language(s):

    Closing Date: 12/1/2024 (MM/DD/YYYY) at 11:59pm UTC


    Description

    Do you want to build a career that is truly worthwhile? Working at the World Bank
    Group provides a unique opportunity for you to help our clients solve their greatest
    development challenges. The World Bank Group is one of the largest sources of
    funding and knowledge for developing countries; a unique global partnership of five
    institutions dedicated to ending extreme poverty, increasing shared prosperity and
    promoting sustainable development. With 189 member countries and more than
    120 offices worldwide, we work with public and private sector partners, investing in
    groundbreaking projects and using data, research, and technology to develop
    solutions to the most urgent global challenges. For more information, visit
    www.worldbank.org

    ITS Vice Presidency Context:

    The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU)
    enables the World Bank Group to achieve its mission of ending extreme poverty
    and boost shared prosperity on a livable planet by delivering transformative
    information and technologies to its staff working in over 150+ locations. For more
    information on ITS, see this video: https://www.youtube.com/watch?
    reload=9&v=VTFGffa1Y7w

    Department Context:

    ITS Operations and Country Engagement Department (ITSOE) delivers innovative


    products and services to frontline staff working on over 6,000 projects throughout
    every Region and Global Practice. Our teams support and enable Bank priorities,
    boost operations efficiency and effectiveness, and facilitate Operational knowledge
    discovery. Our delivery model leverages global expertise, design and architecture,
    leading technology, and robust processes to deliver business solutions that ensure
    value for money.

    Unit Context:

    The ITS Country Engagement unit (ITSCE) provides digital support for global and
    country-specific products, aiding thousands of task teams and country management
    units in better planning, tracking, and managing their operations, thereby
    improving country engagement. Additionally, ITSCE enables geospatial capabilities
    through self-service tools and analytics, allowing teams to monitor project
    preparation and implementation from anywhere.

    The ITSCE unit is seeking a Business Analyst with strong IT project management
    skills, particularly in Agile methodologies and processes. The ideal candidate will
    possess excellent analytical skills and a broad technology background to support
    the Rapid Application Development work program. This position will involve close
    collaboration with various business clients and other ITS groups for IT solutions
    analysis, design, implementation, and support.

    Duties and Responsibilities

    The IT Analyst’s primary responsibility includes analyzing client requirements,


    analyzing data and documents, creating reports and release notes, managing agile
    project processes, scrum meetings, unit testing, running reports for the team,
    supporting maintenance and operation, troubleshooting, and triaging issues,
    monitoring applications, and coordinating with key stakeholders.

    •Works with business to understand and document business needs; participates in


    requirements gathering sessions and produces project documentation, typically
    under the guidance of a product manager or functional lead.

    •Creates requirements documentation, and functional specifications, including user


    stories and business process diagrams.

    •Validates and obtains sign-off for functional requirements/specifications and


    releases.

    •Documents requirement changes throughout the project and routes information


    following established guidelines.

    •Tracks and reports on project progress against defined requirements throughout


    the project life cycle.

    •Craft business cases to evaluate the feasibility of technology initiatives

    •Design and execute test cases for application development and implementation
    projects

    •Support the Product Owner in all stages of product development, working with
    Solutions Architect, Platform team, Developers, Agile PMs, Testers, and Designers.

    •Deliver regular status updates to the Product Owner, flag risks/delays, and discuss
    product backlog.

    •Arrange demos for change management and outreach to facilitate the creation of
    change management plans.

    •Write up release notes

    •Assists in executing and developing functional test plans; conducts unit and user
    testing to ensure requirements are met; collects and documents user feedback and
    test results.

    •Provides business insights and clarification of requirements to support the delivery


    of effective technical solutions.

    •Supports the development and delivery of user training and creates system
    documentation as needed.

    •Collect, document, and manage issues and actions for applications and projects

    •Prepare and make presentations using MS PowerPoint and Visio to project


    stakeholders and management

    •Propose recommendations based on industry's best practices

    •Communicate changes in requirements to clients and other stakeholders. Develop


    and distribute minutes, follow up commitments and save the documentation to
    track progress.

    •Work with management to prioritize business and information needs.

    •Suggest potential fixes to complex issues by doing a thorough analysis of root


    cause and impact of the defect.

    •Interact with clients and communicate efficiently to clarify complicated issues.

    •Monitor progress of the project; communicate with team members, clients, and
    other relevant stakeholders on a regular basis.

    •Good with PPT designing and MS Excel formatting and formulas.

    Selection Criteria

    •Bachelor’s or Master's degree with 2 years relevant experience OR equivalent


    combination of education and experience.

    •Excellent oral and written communication skills and the ability to articulate and
    communicate to all stakeholders

    •Ability to meet with key stakeholders and elicit functional and system
    requirements
    •Demonstrated experience working in Agile environments, contributing to sprints,
    and managing backlogs.

    •Excellent business analysis skills and strong knowledge of the Project Management
    principles and the SDLC process

    •Experience with documenting requirements and gap analysis and performing


    troubleshooting assessments.

    •Demonstrated team player who works well with technical and non-technical
    resources

    •Demonstrated experience in time management and multiple task management


    and kept the ongoing deliverables and schedules on track.

    •Demonstrated experience working as a Business or Data Analyst in technology


    projects running in production.

    •Proven experience coordinating and working with resources across multiple


    locations.

    •Commitment to improving business processes and delivering quality solutions.

    •Understanding World Bank business processes supporting operations, knowledge,


    and learning services is a plus.

    Note:
    “The selected person will be hired on two years renewable Term contract which can
    be extended based on business needs and performance.”

    World Bank Group Core Competencies

    The World Bank Group offers comprehensive benefits, including a retirement plan;
    medical, life and disability insurance; and paid leave, including parental leave, as
    well as reasonable accommodations for individuals with disabilities.

    We are proud to be an equal opportunity and inclusive employer with a dedicated


    and committed workforce, and do not discriminate based on gender, gender
    identity, religion, race, ethnicity, sexual orientation, or disability.

    Learn more about working at the World Bank and IFC, including our values and
    inspiring stories.
    Apply Now Share   Save Job

    Legal Access to Information Jobs Contact

    The World Bank Working for a World Free of Poverty IBRD IDA IFC MIGA ICSID

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