SOMPO TravelSafe+ Annual Ebrochure 08 Aug 2024 (EN)

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Travel Insurance

SOMPO TravelSafe+
Fly And Leave Your Worries Behind.

Berjaya Sompo Insurance Berhad is a Member of PIDM


The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM’s TIPS
Brochure or contact Berjaya Sompo Insurance or PIDM (visit www.pidm.gov.my)
Be it a vacation or a business trip that you are planning, do not miss out on getting protected from
COVID-19. We bring you SOMPO TravelSafe+, a comprehensive travel Policy that covers losses
resulting from COVID-19 diagnosis* and other unforeseen events during your travel.

Get SOMPO TravelSafe+ and have the best travel experience!

Notes: *Only applicable to fully vaccinated travellers. This Coverage is available for domestic travel plans,
provided the Trip is scheduled by an air carrier.

5 STUNNING REASONS TO CHOOSE SOMPO TRAVELSAFE+

Medical, Hospital &


Other Expenses Overseas Quarantine
up to RM500,000 Allowance Due to
(including COVID-19) COVID-19

Unlimited Emergency Automatic Extension


Medical Evacuation due to flight delay or
& Repatriation if You are hospitalised

Loss of Deposit or
Cancellation due to
unfortunate circumstances

1
KNOW THE BENEFITS COVERED
Schedule of Benefits: Single Trip (Available for individual & family)
We provide Overseas or Domestic Travel Plan. You can either choose Overseas or Domestic Travel Plan.
Under Overseas Travel Plan, you can choose either Elite A, B or C.

LIMIT PER SUM INSURED (RM)


BENEFITS PERSON /
PER EVENT OVERSEAS TRAVEL
DOMESTIC
TRAVEL
ELITE A ELITE B ELITE C

1 MEDICAL & OTHER EXPENSES

1.1 Medical, Hospital & Up to 500,000 300,000 150,000 25,000


Other Expenses 70 years
Above 150,000 100,000 75,000 12,000
70 years
Per Family 1,500,000 900,000 450,000 75,000

1.2 Alternative Per 1,000 1,000 500


Medicine* Individual N/A
Per Family 2,000 2,000 1,000

1.3 Compassionate Per 7,500 7,500 5,000


Visitation Care Individual N/A
(due to Your Per Family 22,500 22,500 15,000
hospitalisation)*

1.4 Compassionate Per


Visitation Benefit 7,500 7,500 5,000
Individual
(due to Your N/A
death)* Per Family 22,500 22,500 15,000

1.5 Medical Treatment Up to 10,000 10,000 10,000


in Malaysia* 70 years
Follow-up treatment Above
within 60 days upon 5,000 5,000 5,000 N/A
70 years
return to Malaysia.
Per Family 30,000 30,000 30,000

1.6 Child Care Benefit* Per 5,000 5,000


Individual N/A N/A
Per Family 15,000 15,000

1.7 Hospital Per Day 250 250 150


Allowance* Per 10,000 10,000 N/A 1,500
Individual
Per Family 30,000 30,000 4,500

1.8 Overseas
Quarantine
Allowance Due to Per 2,000 2,000 1,000
COVID-19* Individual
N/A
Quarantine at a Per Family 4,000 4,000 2,000
Designated
Facility overseas.

*Subject to maximum limit payable for item 1.1


2
2 PERSONAL ACCIDENT

2.1 Personal Accident


a) Accidental Death
- Family Plan Per Adult 250,000 200,000 100,000 100,000
- Family Plan Per Child 62,500 50,000 25,000 25,000
- Individual Plan Per
Individual 250,000 200,000 100,000 100,000

b) Permanent Total Per


Individual 250,000 200,000 100,000 100,000
Disablement
c) Loss of sight of Per
one or both eyes 250,000 200,000 100,000 100,000
Individual
and/or loss of one
or more limbs
Maximum per family Per Family 750,000 600,000 300,000 300,000
for item 2.1
3 EMERGENCY MEDICAL EVACUATION & REPATRIATION

3.1 Emergency Medical


Per Unlimited Unlimited Unlimited N/A
Evacuation/ Individual
Repatriation
3.2 Repatriation of Per Unlimited Unlimited Unlimited N/A
Mortal Remains Individual
Maximum limit payable Above 150,000 150,000 150,000 N/A
for item 3.1 and 3.2 70 years

4 TRAVEL INCONVENIENCES & OTHER TRAVEL RELATED BENEFITS

4.1 Loss of Baggage Per 5,000 5,000 1,000


and Personal Individual N/A
Effects Per Family 15,000 15,000 3,000

4.2 Baggage Delay Per


RM200.00 for every 800 800 400
Individual
N/A
6 full consecutive Per Family 2,400 2,400 1,200
hours delay

4.3 Per
Personal Money & 5,000 5,000
Individual
Documents N/A N/A
Per Family 15,000 15,000

4.4 Travel Delay Per 3,000 3,000 400


RM200.00 for every Individual
N/A
6 full consecutive Per Family 6,000 6,000 1,200
hours delay
4.5 Travel Re-Route Per 200 200
Individual
N/A N/A
Per Family 600 600
4.6 Loss of Deposit or Per 15,000 15,000 1,000
Cancellation Individual N/A
Per Family 45,000 45,000 3,000

4.7 Travel Curtailment Per 15,000 15,000


Individual
N/A N/A
Per Family 45,000 45,000

3
4.8 Travel Overbooked
RM200.00 for every
6 full consecutive Per
Individual 1,000 1,000
hours for N/A N/A
overbooked Per Family 3,000 3,000
common air carrier
and no alternative
transportation is
made available.

4.9 Travel
Misconnection
RM200.00 if no Per 200 200
alternative Individual N/A N/A
transportation Per Family 600 600
available within
4 hours of the
actual arrival time.

4.10 Hijacking
Inconvenience Per
RM1,000.00 for 8,000 8,000
Individual
N/A N/A
every 24 full Per Family 24,000 24,000
consecutive hours
of hijack.

4.11 Missed Departure Per 1,000 1,000


Individual
N/A N/A
Per Family 3,000 3,000

4.12 Loss of Deposit


or Full Payment Per 5,000 5,000 5,000
due to Insolvency Individual
N/A
of Airlines Per Family 15,000 15,000 15,000

4.13 Personal Liability Per 1,000,000 1,000,000


Individual
N/A N/A
Per Family 3,000,000 3,000,000

Notes:
For Overseas Travel Plan, Benefit 1, 3, 4.6 & 4.7 also cover any event caused by COVID-19.
For Domestic Travel Plan, Benefit 1.1, 1.2 and 1.7 cover medical expenses incurred due to Injury. In
addition, the same Benefits also cover Illness caused by COVID-19, provided the trip is scheduled by
an air carrier.
Coverage for COVID-19 is only applicable to You, provided You are Fully Vaccinated.
Please refer to the Product Disclosure Sheet (PDS) available at www.berjayasompo.com.my for more
information.

4
SCHEDULE OF BENEFITS: ANNUAL PLAN (ONLY AVAILABLE TO INDIVIDUAL)
We provide one annual plan for individual when traveling in Overseas and /or Domestic Travel.

LIMIT PER
BENEFITS PERSON / SUM INSURED (RM)
PER EVENT

ELITE A ELITE B ELITE C

1 MEDICAL & OTHER EXPENSES

1.1 Medical, Hospital & Other Up to


70 years 500,000 300,000 150,000
Expenses
Above 75,000
70 years 150,000 100,000

1.2 Alternative Medicine* Per 1,000 1,000 N/A


Individual

1.3 Compassionate Visitation Care Per 7,500 7,500 5,000


(due to Your hospitalisation)* Individual

1.4 Compassionate Visitation Per


Benefit (due to Your death)* 7,500 7,500 5,000
Individual

1.5 Medical Treatment in Up to


70 years 10,000 10,000 10,000
Malaysia*
Follow-up treatment within 60 Above
days upon return to Malaysia. 5,000 5,000 5,000
70 years

1.6 Child Care Benefit* Per 5,000 5,000 N/A


Individual

1.7 Hospital Allowance* Per Day 250 250


Per N/A
10,000 10,000
Individual

1.8 Overseas Quarantine


Allowance Due to COVID-19* Per 2,000 2,000 1,000
Quarantine at a Designated Individual
Facility overseas.

*Subject to maximum limit payable for item 1.1

2 PERSONAL ACCIDENT

2.1 Personal Accident


a) Accidental Death Up to 250,000 200,000 100,000
70 years
Above 125,000 100,000 50,000
70 years

b) Permanent Total Up to 250,000 200,000 100,000


Disablement 70 years
Above 125,000 100,000 50,000
70 years
5
c) Loss of sight of one or both Up to 250,000 200,000 100,000
eyes and/or loss of one or 70 years
more limbs Above 125,000 100,000 50,000
70 years

3 EMERGENCY MEDICAL EVACUATION & REPATRIATION

Emergency Medical Per


3.1 Evacuation/Repatriation Individual Unlimited Unlimited Unlimited

Repatriation of Mortal Per


3.2 Individual Unlimited Unlimited Unlimited
Remains
Maximum limit payable for Above 150,000 150,000 150,000
item 3.1 and 3.2 70 years

4 TRAVEL INCONVENIENCES & OTHER TRAVEL RELATED BENEFITS

4.1 Loss of Baggage and Per 5,000 5,000 N/A


Personal Effects Individual

4.2 Baggage Delay Per


RM200.00 for every 6 full 800 800 N/A
Individual
consecutive hours delay

4.3 Personal Money & Per 5,000 5,000 N/A


Documents Individual

4.4 Travel Delay


Per 3,000 3,000 N/A
RM200.00 for every 6 full Individual
consecutive hours delay

4.5 Travel Re-Route Per 200 200 N/A


Individual

4.6 Loss of Deposit or Per 15,000 15,000 N/A


Cancellation Individual

4.7 Travel Curtailment Per 15,000 15,000 N/A


Individual

4.8 Travel Overbooked


RM200.00 for every 6 full
consecutive hours for Per 1,000 1,000 N/A
overbooked common air Individual
carrier and no alternative
transportation is made
available.

4.9 Travel Misconnection


RM200.00 if no alternative Per 200 200 N/A
transportation available within 4 Individual
hours of the actual arrival time.

4.10 Hijacking Inconvenience


Per 8,000 8,000 N/A
RM1,000.00 for every 24 full Individual
consecutive hours of hijack.

6
4.11 Missed Departure Per 1,000 1,000 N/A
Individual

4.12 Loss of Deposit or Full


Per
Payment due to Individual
5,000 5,000 N/A
Insolvency of Airlines

4.13 Personal Liability Per 1,000,000 1,000,000 N/A


Individual

Notes:
Benefit 1, 3, 4.6 & 4.7 also cover any event caused by COVID-19 during an Overseas Trip.
Coverage for Domestic Travel is limited to Benefit 1.1, 1.2 and 1.7 covering medical expenses incurred
due to Injury and Benefit 2 for death or injury caused by accident only. In addition, Benefits 1.1, 1.2 and
1.7 are extended to cover Illnesses caused by COVID-19, provided that the trip is scheduled by an air
carrier.
Coverage for COVID-19 is only applicable to You, provided You are Fully Vaccinated.
Please refer to the Product Disclosure Sheet (PDS) available at www.berjayasompo.com.my for more
information.

7
HOW MUCH TO PAY?
The total premium payable may vary depending on your choice of plan, duration of your Trip and the
destination Table of Premium (RM).
Premium Table: Single Trip (Available for individual & family)

OVERSEAS TRAVEL (RM)

NO. OF DAYS INDIVIDUAL FAMILY

ELITE A ELITE B ELITE C ELITE A ELITE B ELITE C

1
Area 1 : Australia, Brunei, Cambodia, China (excluding Tibet and Outer Mongolia), Hong Kong, India,
Indonesia, Japan, South Korea, Laos, Macau, Maldives, Myanmar, New Zealand, Pakistan,
Philippines, Singapore, Sri Lanka, Taiwan, Thailand and Vietnam.

1 to 5 58 54 33 144 135 78

6 to 10 77 72 42 192 180 102

11 to 18 116 108 62 288 270 152

19 to 31 144 135 77 360 337 189


Each additional week
thereafter 35 33 21 87 81 49

Area 2 : Worldwide excluding USA, Canada and Malaysia

1 to 5 96 87 47 236 212 115

6 to 10 127 114 61 312 279 153

11 to 18 188 168 92 465 416 228

19 to 31 234 209 115 580 518 285


Each additional week 60 54 28 144 130 69
thereafter
Area 3 : Worldwide excluding Malaysia

1 to 5 134 120 60 328 294 147

6 to 10 176 158 79 433 387 195

11 to 18 261 234 118 646 578 293

19 to 31 325 291 147 805 720 366


Each additional week 83 75 37 200 180 89
thereafter

8
DOMESTIC TRAVEL

DOMESTIC TRAVEL (RM)


NO. OF DAYS
INDIVIDUAL FAMILY

1 to 5 13 31

6 to 10 17 42

11 to 18 25 62

19 to 31 31 78

Each additional week thereafter 8 19

Notes:
The premium shown above excludes the RM10 Stamp Duty and applicable Service Tax.
The premium is subject to a RM 10 Stamp Duty.
The Service Tax is applicable only to Domestic Travel.

PREMIUM TABLE: ANNUAL PLAN (ONLY AVAILABLE FOR INDIVIDUAL)

INDIVIDUAL UP TO AGE 70 INDIVIDUAL ABOVE 70

ELITE A ELITE B ELITE C ELITE A ELITE B ELITE C

1
Area 1 : Australia, Brunei, Cambodia, China (excluding Tibet and Outer Mongolia), Hong Kong, India,
Indonesia, Japan, South Korea, Laos, Macau, Maldives, Myanmar, New Zealand, Pakistan,
Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam and Malaysia.

427 383 245 1,279 1,149 733

Area 2 : Worldwide excluding USA and Canada.

768 690 440 2,303 2,068 1,318

Area 3 : Worldwide.

1,066 958 611 3,198 2,872 1,831

Notes:
The premium shown above excludes the RM10 Stamp Duty and applicable Service Tax.
The premium is subject to a RM 10 Stamp Duty.
The Service Tax is applicable only to Domestic Travel & Annual Coverage.

EXCLUSIONS
Unfortunately, we do not cover these:
Pre-existing illness, suicide or attempted suicide, intentional self-injury, and influence of alcohol or drug,
etc.
Any loss, injury, illness, damage, or legal liability arising directly or indirectly from planned or actual travel
in, to or through Afghanistan, Belarus, Cuba, Democratic Republic of Congo, Iran, North Korea, Somalia,
South Sudan, Sudan, Syria, Crimea (including Sevastopol), Venezuela and Zimbabwe.
Note: This list is non-exhaustive. Please refer to the Policy Wording for the full list of exclusions.

9
FREQUENTLY ASKED QUESTIONS - TO HELP YOU UNDERSTAND THE COVERAGE BETTER
1. Who can be insured?
All Malaysians, Permanent Residents, Student Pass Holders or Employment Pass Holders/Work Permit
Holders legally employed in Malaysia, dependent pass or long term social visit pass not including travel
visa (that is issued by the relevant government authority in Malaysia) with full rights to enter into and return
to Malaysia who are aged between 30 days and below 80 years old during the Trip.

2. What is the Period of Cover and Renewal Option?


Annual Plan
Duration of cover is for one year with unlimited number of Trips taken during the period of insurance.
The maximum number of days per Trip is 120 consecutive days. You need to renew your Policy
annually.
Single Trip Plan
Duration of cover ranges from 1 day to a maximum of 120 consecutive days. This Policy is not
renewable.
3. Can I cancel my Policy?
You can cancel your Policy by giving us a notice in writing.
Annual Plan
We will retain minimum premium of RM60.00 and refund the pro-rated premium to you. However,
premium will not be refunded if there was a claim paid or submitted to us during the Policy period.

Single Trip Plan


No refund of premiums once the Policy is issued.

4. Whom should I reach out to if an Emergency Evacuation/Repatriation is needed?


You may contact our SOMPO Travel Hotline at +603-7628 3860 for 24 hours Overseas Emergency
Assistance. We will bear the call charges made to the Hotline.

5. Am I allowed to amend my coverage details such as plan, travel period, etc?


You may contact your intermediary or our customer service to amend your coverage prior to the trip. Any
amendments after the commencement of the trip is not allowed.
6. Is death due to COVID-19 payable?
COVID-19 is a disease and therefore it is not covered for accidental death benefit. Nevertheless, any
event occurred under the following benefits due to COVID-19 are payable.

OVERSEAS TRAVEL DOMESTIC TRAVEL*

1. Medical & Other Expense 1.1 Medical, Hospital & Other Expenses
3. Emergency Medical Evacuation & Repatriation 1.2 Alternative Medicine
4.6 Loss of Deposit or Cancellation 1.7 Hospital Allowance
4.7 Travel Curtailment 4.6 Loss of Deposit or Cancellation

* Trip has to be scheduled by an air carrier.

10
Privacy Notice

The Personal Data provided by and collected from you may be used and processed by us in order
for us to provide our services in accordance with our Privacy Notice, which explains how we treat
your Personal Data. Please refer to our Privacy Notice which is available on our website at
www.berjayasompo.com.my for details. You may contact us for access to or correction of your
Personal Data, or for any other queries or feedback.

This brochure is not a contract of insurance. The descriptions in the brochure are only a brief summary for
quick and easy reference. Please refer to the Product Disclosure Sheet (PDS) for more information, and
Policy Wording for full details of the Policy terms and conditions, which are available at
www.berjayasompo.com.my.

Underwritten by Berjaya Sompo Insurance Berhad (Registration No. 198001008821 (62605-U)).


Berjaya Sompo Insurance Berhad is licensed under the Financial Services Act 2013 and regulated by Bank
Negara Malaysia.

11
Customer Service Centre
Berjaya Sompo Insurance Berhad
Registration No. 198001008821 (62605-U)
Level 36, Menara Bangkok Bank
105, Jalan Ampang, 50450 Kuala Lumpur
Tel. : +603-2170 7300
Fax : +603-2170 4800
Toll Free : 1-800-889-933 (Within Malaysia)
E-mail : [email protected]
Website : www.berjayasompo.com.my

Contact us for more information

(STS+ 08/24)

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