451notification Private Security CHUCH 5 Oct 2023

FINANCIAL YEAR – 2023-2024.
GUIDELINES FOR BIDDING DOCUMENT

[OUTSOURCING OF SECURITY SERVICES] (Ver-2)
The Children’s Hospital, The

University of Child Health Sciences,
Ferozpur Road, Lahore
BID REFERENCE NO.
No. 59650 CH/UCHS
Table of Contents
SECTION-I: INVITATION TO BIDS ..................................................................................................................... 4

SECTION-II: INSTRUCTIONS TO BIDDERS (ITB) .............................................................................................. 5
2.1. INTRODUCTION ........................................................................................................................................................................................5
2.1.1 Scope of Bid............................................................................................................................ 5
2.1.2. Source of Funds ..................................................................................................................... 5
2.1.3. Eligible Bidders ...................................................................................................................... 5
2.1.4. Cost of Bidding...................................................................................................................... 7
2.1.5. One person one bid ............................................................................................................... 7
2.1.6. Work Plan/ Deployment Plan ............................................................................................... 7
2.2. THE BIDDING DOCUMENTS ..................................................................................................................... 7
2.2.1. Content of Bidding Documents............................................................................................. 7
2.2.2. Clarification of Bid Documents ............................................................................................. 8
2.2.3. Amendment of Bidding Documents ..................................................................................... 9
2.3. PREPARATION OF BIDS........................................................................................................................ 10
2.3.1. Language of Bid ................................................................................................................. 10
2.3.2. Bid Form ............................................................................................................................ 10
2.3.3. Bid Prices ........................................................................................................................... 11
2.3.4. Bid Currencies.................................................................................................................... 11
2.3.5. Documents Establishing Bidder’s Eligibility and Qualification ..................................... 11
2.3.6. Bid Security ...................................................................................................................... 12
2.3.7. Period of Validity of Bids.................................................................................................... 13
2.3.8. Format and Signing of Bid ................................................................................................. 13
2.3.9. Minimum Wage rates/all applicable taxes........................................................................ 13
2.4. SUBMISSION OF BIDS ........................................................................................................................ 13
2.4.1. Sealing and Marking of Bids........................................................................................... 13
2.4.2. Deadline for Submission of Bids .................................................................................... 14
2.4.3. Late Bids ......................................................................................................................... 14
2.4.4. Modification and Withdrawal of Bids............................................................................... 15
2.5. OPENING AND EVALUATION OF BIDS ................................................................................................... 15
2.5.1. Opening of Bids by the Procuring Agency ......................................................................... 15
2.5.2. Confidentiality.................................................................................................................... 16
2.5.3. Clarification of Bids ........................................................................................................... 16
2.5.4. Preliminary Examination ................................................................................................... 17
2.5.5. Examination of Terms and Conditions; Technical Evaluation ........................................... 18
2.5.6. Correction of Errors............................................................................................................ 18
2.5.7. Conversion to Single Currency ........................................................................................... 19
2.5.8. Post-qualification & Evaluation of Bids ............................................................................. 19
2.5.9. Contacting the Procuring Agency ...................................................................................... 20
2.5.10 Grievance Redressal ...................................................................................................... 20
2.6. AWARD OF CONTRACT ......................................................................................................................... 21
2.6.1. Notification of Award ......................................................................................................... 21
2.6.2. Performance Guarantee .................................................................................................... 21
2.6.3. Signing of Contract / Issuance of work Order ................................................................... 22
2.6.4. Award Criteria .................................................................................................................... 22
2.6.5. Procuring Agency’s Right to Vary Quantities at Time of Award .................................... 22
2.6.6. Procuring Agency’s Right to Accept or Reject All Bids .................................................. 23
2.6.7. Re-Bidding.......................................................................................................................... 23
2.6.8. Corrupt or Fraudulent Practices ........................................................................................ 23
SECTION-III. SCOPE OF SERVICES ............................................................................................................. 25
3.1. S COPE OF SERVICES........................................................................................................................................................................... 25
GUIDELINES FOR BIDDING DOCUMENT FOR OUTSOURCING OF SECURITY SERVICES (Ver-2) Page 1 of 77
3.1.1. Background......................................................................................................................... 25
3.1.2. Contextual Information ....................................................................................................... 25
[Insert details here] ................................................................................................................................ 25
3.1.3. Scope of Services................................................................................................................ 25
3.1.4. Operational Responsibilities ........................................................................................... 25
3.1.5. Security Staff Requirements........................................................................................... 35
3.1.6. Qualification of Security Personnel ................................................................................ 37
SECTION-IV: BID DATA SHEET ......................................................................................................................39
4.1. BID DATA SHEET (BDS)......................................................................................................................... 39
Technical Evaluation Criteria ................................................................................................................ 40
i. (Knockdown Criteria) ..................................................................................................................... 40
SECTION-V: GENERAL CONDITIONS OF CONTRACT......................................................................................44
1. DEFINITIONS ...................................................................................................................................................................................................... 44
2. APPLICATION..................................................................................................................................................................................................... 44
3. COUNTRY OF ORIGIN ....................................................................................................................................................................................... 44
4. STANDARDS ...................................................................................................................................................................................................... 45
5. USE OF CONTRACT DOCUMENTS AND INFORMATION; INSPECTION AND AUDIT BY THE PROCURING AGENCY ...........................45
6. PERFORMANCE GUARANTEE ......................................................................................................................................................................... 45
7. INCIDENTAL MATERIAL ............................................................................................................................................................................. 46
8. PAYMENT .................................................................................................................................................................................................... 46
9. PRICES ........................................................................................................................................................................................................ 46
10. CHANGE ORDERS ............................................................................................................................................................................... 46
11. CONTRACT AMENDMENTS ................................................................................................................................................................ 47
12. ASSIGNMENT.................................................................................................................................................................................................. 47
14. DELAYS IN THE SERVICE PROVIDER’S PERFORMANCE ......................................................................................................... 47
15. LIQUIDATED DAMAGES ...................................................................................................................................................................... 47
16. TERMINATION FOR D EFAULT ..................................................................................................................................................................... 48
17. FORCE M AJEURE ............................................................................................................................................................................... 49
18. TERMINATION FOR INSOLVENCY ................................................................................................................................................................ 50
19. TERMINATION FOR CONVENIENCE .......................................................................................................................................................... 50
20. RESOLUTION OF DISPUTES ............................................................................................................................................................. 51
21. GOVERNING LANGUAGE .................................................................................................................................................................... 51
22. APPLICABLE LAW ............................................................................................................................................................................... 51
23. NOTICES ................................................................................................................................................................................................ 51
24. TAXES AND DUTIES ............................................................................................................................................................................ 51
SECTION-VI. SPECIAL CONDITIONS OF CONTRACT .................................................................................... 53
1. Definitions (GCC Clause 1) ............................................................................................................ 53
GCC 1.1 (g)—The Procuring Agency is: [Insert Name Of Hospital] ..........................................................53
GCC 1.1 (h)—The Procuring Agency’s country is: Pakistan .................................................................... 53
GCC 1.1 (i)—The Service Provider is: ____________................................................................................53
2. Performance Guarantee (GCC Clause 6)....................................................................................... 53
3. Incidental Materials (GCC Clause 7).............................................................................................. 53
4. Payment (GCC Clause 8) ............................................................................................................... 53
5. Prices (GCC Clause 9)......................................................................................................................... 54
6. Liquidated Damages (GCC Clause 15) ............................................................................................... 54
7. Resolution of Disputes (GCC Clause 20) ............................................................................................ 54
8. Governing Language (GCC Clause 21) ............................................................................................... 54
9. Applicable Law (GCC Clause 22) ........................................................................................................ 54
10. Notices (GCC Clause 23) .................................................................................................................. 54
11. Duration of Contract (GCC Clause 26) ............................................................................................. 54
SECTION-VII. SCHEDULE OF REQUIREMENTS/ DEPLOYMENT PLAN .......................................................... 55
SECTION-VIII: FORMS ...................................................................................................................................57
8.1 BID FORM...................................................................................................................................................................................................... 57
GENERAL INFORMATION FORM ................................................................................................................................................................ 59
AFFIDAVIT ...................................................................................................................................................................................................... 60
PERFORMANCE GUARANTEE FORM ..................................................................................................................................................... 61
TECHNICAL B ID FORM .............................................................................................................................................................................. 62
CONTRACT FORM......................................................................................................................................................................................... 63
FINANCIAL BID FORM/PRICE SCHEDULE .......................................................................................................................................... 64
BID SECURITY FORM................................................................................................................................................................................. 68
ANNEXURE – A .............................................................................................................................................69
FINES & PENALTIES .....................................................................................................................................69
ANNEXURE – B .............................................................................................................................................73
SALARY VERIFICATION CERTIFICATE BY HOSPITAL ADMINISTRATION...................................................... 73
ANNEXURE – C ........................................................................................................................................... 74
MONTHLY ATTENDANCE PRO-FORMA AND PENALTY CALCULATION SHEET ............................................. 74
ANNEXURE – D ....................................................................................................................................... 75
EQUIPMENT PENALTY CALCULATION SHEET .......................................................................................... 75
SECTION IX- CHECK LIST ............................................................................................................................ 76
Section-II: Instructions to Bidders (ITB)
2.1. Introduction
2.1.1. Scope of Bid The Procuring Agency (PA), as indicated in the Bid Data
Sheet (BDS) invites Bids from Bidders for Provision of Security
Services in The Children’s Hospital, The University of Child Health
Sciences, Lahore as specified in Section-IV, Bid Data Sheet (BDS)
and Section VII- Schedule of Requirements. The successful
Bidders will be expected to provide the services for the specified
period and timeline(s) as stated in the BDS.
2.1.2.Source of Government of the Punjab.

Funds
2.1.3. Eligible i) The Invitation to Bids is open to all Service Providers i.e.
Bidders association of firms/companies/sole proprietor, registered
with relevant Registration Authorities and Tax
Departments/Authorities (Income Tax, Sales Tax & Punjab
Sales Tax etc.), except as provided hereinafter.
ii) Bidders should not be associated, or have been associated

in the past, directly or indirectly, with a firm or any of its
affiliates which have been engaged by the Procuring Agency
to provide consultancy services for the preparation of the
design, specifications, and other documents to be used for
the procurement of the services to be purchased under this
Invitation to Bids.
iii) Government-owned enterprises may participate only if they

are duly/legally authorized in this regard by the
respective/relevant competent forum/authority.
iv) Bidders shall not be under a declaration of blacklisting by

the Procuring Agency.
v) The invitation for Bids is open to all prospective

bidder/service provider subject to any provisions or
licensing/regulatory requirements issued by the respective
national/ provincial professional statutory body established
for that particular trade or business.
vi) A Bidder shall not have a conflict of interest. All Bidders

found to have a conflict of interest shall be disqualified. A
Bidder may be considered to have a conflict of interest with
one or more parties in this Bidding process, if they:
a) are associated or have been associated in the past,
directly or indirectly with a firm or any of its affiliates
which have been engaged by the Procuring Agency to
provide consulting services for the preparation of the
design, specifications and other documents to be used
for the procurement of the services to be purchased
under this Invitation for Bids.
b) have controlling shareholders in common; or
c) receive or have received any direct or indirect subsidy
from any of them; or
d) have the same legal representative for purposes of
this Bid; or
e) have a relationship with each other, directly or through
common third parties, that puts them in a position to
have access to information about or influence on the
Bid of another Bidder, or influence the decisions of the
Procuring Agency regarding this Bidding process; or
f) submit more than one Bid in this Bidding process.
vii) A Bidder may be ineligible if –
(a) the Bidder is declared bankrupt or, in the case of

company or firm, insolvent;
(b) payments in favor of the Bidder is suspended in
accordance with the judgment of a court of law other
than a judgment declaring bankruptcy and resulting,
in accordance with the national laws, in the total or
partial loss of the right to administer and dispose of its
property;
(c) legal proceedings are instituted against such Bidder
involving an order suspending payments and which
may result, in accordance with the national laws, in a
declaration of bankruptcy or in any other situation
entailing the total or partial loss of the right to
administer and dispose of the property;
(d) the Bidder is convicted, by a final judgment, of any
offence involving professional conduct;
(e) The Bidder is debarred and blacklisted due to
involvement in corrupt and fraudulent practices in
accordance with the provision of section 17A of PPRA
Act, 2009 and Rule-21, read with Schedule appended
with, Punjab Procurement Rules, 2014.
(f) The Bidder is debarred and blacklisted in general (i.e.
to the extent of all public procurement) due to
consistent performance failure in accordance with the
section 17A of PPRA Act, 2009 and Rule-21, read with
Schedule appended with, Punjab Procurement Rules,
2014.
(g) The firm/Service Provider is blacklisted/ debarred by
any international organization.
viii. Bidders shall provide to the Procuring Agency evidence of

their eligibility, proof of compliance with the necessary legal
requirements to carry out the contract effectively.
ix) Bidders shall provide such evidence of their continued

eligibility satisfactory to the Procuring Agency, as the
Procuring Agency shall reasonably request.
x) Bidders shall submit proposals relating to the nature,

conditions and modalities of sub-contracting wherever the
sub-contracting of any elements of the contract amounting
to more than ten percent of the Bid price is envisaged.
2.1.4. Cost of The Bidder shall bear all costs associated with the preparation and
Bidding submission of its Bid, and the Procuring Agency named in the Bid
Data Sheet, hereinafter referred to as “the Procuring Agency,” will
in no case be responsible or liable for those costs, regardless of the
conduct or outcome of the Bidding process.
2.1.5. One person As per Rule 36A of Punjab Procurement Rules 2014, a Bidder shall
one bid submit only one Bid in the same bidding process
2.1.6. Work Plan/ The Bidder shall be responsible for the provision of bids as per work
Deployment Plan plan/ deployment plan formulated by the procuring agency and
procuring agency may also, from time to time amend the same as
per its requirement.
2.2. THE BIDDING DOCUMENTS

2.2.1.Content of i) The services required, Bidding procedures, and contract
Bidding terms are prescribed in the Bidding documents. The Bidding
Documents documents, inter alia, include:
(a) Invitation to Bids
(b) Instructions to Bidders (ITB)
(c) Scope of Services
(d) Bid Data Sheet
(e) General Conditions of Contract (GCC)
(f) Special Conditions of Contract (SCC)
(g) Schedule of Requirements
(h) Bid Form
(i) General Information Form
(j) Affidavit
(k) Bid Security Form
(l) Technical Bid Form
(m) Contract Form
(n) Financial Bid Form / Price Schedule
(o) Performance Guarantee Form
(p) Check List
ii) The Bidder is required to examine all instructions, forms,
terms and conditions, and scope of services in the Bidding
documents. Failure to furnish all information as required by
the Bidding documents or to submit a Bid not substantially
responsive to the Bidding documents in every respect will
be at the Bidder’s risk and may result in the rejection of its
Bid.
iii) In case of discrepancies between the Invitation to Bid and
the Bidding Documents listed in ITB 2.2.1 (i) above, the said
Bidding Documents, not in conflict with any provision of
PPR-14, will take precedence.
iv) The Procuring Agency is not responsible for the
completeness of the Bidding Documents and their addenda,
if they were not obtained directly from the Procuring Agency
or from its website or website of PPRA. Re-confirming from
the Procuring Agency that all pages/ contents have been
properly and clearly received is the prime responsibility of
the Bidder.
2.2.2. Clarification i) A prospective Bidder requiring any clarification of the

of Bid Documents Bidding documents may notify the Procuring Agency in
writing or by email at the Procuring Agency’s address
indicated in Invitation to Bid. The Procuring Agency will
respond in writing to any request for clarification of the
Bidding documents which it receives no later than seven (7)
days prior to the deadline for the submission of Bids
prescribed in the Bid Data Sheet. Written copies of the
Procuring Agency’s response (including an explanation of
the query but without identifying the source) will be sent to
all prospective Bidders that have received the Bidding
documents.
ii) A prospective Bidder requiring any clarification of the
Bidding Documents may notify the Procuring Agency in
writing or in electronic form that provides record of the
content of communication at the Procuring Agency's
address indicated in the BDS.
iii) The Procuring Agency will within three (3) working days
after receiving the request for clarification, respond in
writing or in electronic form to any request for clarification
provided that such request is received not later than seven
(7) days prior to the deadline for the submission of Bids, as
prescribed in ITB 2.2.2 (i), above.
iv) Copies of the Procuring Agency's response will be forwarded
to all identified Prospective Bidders through an expeditious
identified source of communication, e.g.: e-mail etc.,
including a description of the inquiry, but without identifying
its source
v) Should the Procuring Agency deem it necessary to amend
the Bidding Documents as a result of a clarification, it shall
do so following the procedure under ITB 2.2.3.
vi) If indicated in the BDS, the Bidder’s designated
representative is invited at the Bidder’s cost to attend a pre-
Bid meeting at the place, date and time mentioned in the
BDS. During this pre-Bid meeting, prospective Bidders may
request clarification of the schedule of requirement, the
Evaluation Criteria or any other aspects of the Bidding
Documents.
2.2.3. Amendment i) At any time prior to the deadline for submission of Bids, but
of Bidding not later than three (3) days before the closing time of the
Documents submission of Bid, the Procuring Agency, for any reason,
whether at its own initiative or in response to a clarification
requested by a prospective Bidder, may modify the Bidding
documents by amendment. Any such change/amendment
in the Bidding documents shall be provided in a timely
manner, preferably through electronic means also, not later
than three (3) days, and on equal opportunity basis as per
Rule-25(3) of PPR-14.
ii) All prospective Bidders that have received the Bidding
documents will be notified of the amendment in writing or
by email, and will be binding on them.
iii) Before the deadline for submission of Bids, the Procuring
Agency for any reason, whether at its own initiative or in
response to a clarification requested by a prospective
Bidder or pre-Bid meeting may modify the Bidding
Documents by issuing addenda.
iv) Any addendum issued including the notice of any extension
of the deadline shall be part of the Bidding Documents and
shall be communicated in writing or in any identified
electronic form, e.g. email that secures record of the
content of subject communication.
v) In order to allow prospective Bidders reasonable time in
which to take an addendum into account in preparing their
Bids, the Procuring Agency, at its discretion, may extend the
deadline for the submission of Bids, as per rule 29 of PPR-
14, in the similar manner , so as to avoid any inconvenience
and to doubly ensure level playing field for all prospective
bidders.
2.3. PREPARATION OF BIDS
2.3.1. Language The Bid prepared by the Bidder, as well as all correspondence and
of Bid documents relating to the Bid exchanged by the Bidder and the
Procuring Agency shall be written in the language specified in the
Bid Data Sheet. Supporting documents and printed literature
furnished by the Bidder may be in same language.
The Bidder shall complete the Bid Form and the appropriate
2.3.2. Bid Form Price Schedule (Financial Bid) furnished in the Bidding
documents.
2.3.3. Bid Prices (i) The Bidder shall indicate on form 8.7 the unit prices (where
applicable) and total Bid price of Security staff, the services
of which it proposes to provide under the contract.
(ii) Prices indicated on the Price Schedule shall be as per

prescribed format
(iii) The Bidder’s separation of price components in accordance
with ITB Clause 2.3.4(i) below will be solely for the purpose
of facilitating the comparison of Bids by the Procuring
Agency and will not in any way limit the Procuring Agency’s
right to contract on any of the terms offered.
(iv) Prices quoted by the Bidder shall be fixed during the

Bidder’s performance of the contract and not subject to
variation on any account, unless otherwise specified in the
Bid Data Sheet. A Bid submitted with an adjustable price
quotation will be treated as non-responsive and may be
rejected.
2.3.4. Bid i) Prices shall be quoted in PKR unless otherwise specified in
Currencies the Bid Data Sheet.
ii) The Bidders must adhere to the minimum wage rate

(notified by Labour & Human Resource Department) and all
applicable taxes (imposed by FBR/PRA/any other
government organization) while preparing financial bid.
2.3.5. Documents
i) Pursuant to ITB Clause 2.1.3, the Bidder shall furnish, as
Establishing Bidder’s part of its Bid, documents establishing the Bidder’s
Eligibility and eligibility to Bid and its qualifications to perform the
Qualification contract if its Bid is accepted.
ii) The documentary evidence of the Bidder’s eligibility to Bid

shall establish to the Procuring Agency’s satisfaction that
the Bidder, at the time of submission of its Bid, is eligible as
defined under ITB Clause 2.1.3.
iii) The documentary evidence, of the Bidder’s qualifications to
perform the contract if its Bid is accepted, shall establish to
the Procuring Agency’s satisfaction:
(a) that the Bidder has the financial, technical capability

necessary to perform the contract;
(b) that the Bidder meets the qualification criteria listed in
the Bid Data Sheet.
2.3.6. Bid Security i) The Bidder shall furnish, as part of its Bid, a Bid security in
the amount specified in the Bid Data Sheet.
ii) The Bid security is required to protect the Procuring Agency
against the risk of Bidder’s conduct, which would warrant
the security’s forfeiture Pursuant to ITB Clause 2.3.6. (vii).
iii) The Bid security shall be in Pakistan Rupees and shall be in
one of the following forms:
(a) Bank Guarantee, Bank call-deposit (CDR), Demand Draft
(DD), Pay Order (PO) valid for thirty (30) days beyond the
bid validity period prescribed in BDS.
iv) Any Bid not secured in accordance with ITB Clauses 2.3.7 (i)
and (iii) may be rejected by the Procuring Agency as non-
responsive.
v) Unsuccessful Bidders’ Bid security will be discharged or
returned as promptly as possible, upon written request,
after the expiration of the period of Bid validity prescribed
by the Procuring Agency pursuant to ITB Clause 2.3.7 (iii) (a)
or along with unopened financial proposal as per rule
38(2)(a)(vii) of PPR-14, which shall take precedence, and is
as under:
“38(2)(a)(vii) the financial proposal of the Bids found

technically non-responsive shall be retained unopened and
shall be returned on the expiry of the grievance period or the
decision of the complaint, if any, filed by the non-responsive
Bidder, whichever is later:
provided that the Procuring Agency may return the sealed
financial proposal earlier if the disqualified or non-
responsive Bidder, contractor or consultant submits an
affidavit, through an authorized representative, to the effect
that he is satisfied with the proceedings of the Procuring
Agency”
vi) The successful Bidder’s Bid security will be discharged upon
the Bidder signing the contract, pursuant to ITB Clause 2.6.1,
and furnishing the Performance Guarantee, pursuant to ITB
Clause 2.6.2.
vii) The Bid security may be forfeited:
a. if a Bidder withdraws its Bid during the period of Bid
validity specified by the Bidder on the Bid Form; or
b. in the case of a successful Bidder, if the Bidder:
i. fails to sign the contract in accordance with ITB
Clause 2.6.3; or
ii. fails to furnish Performance Guarantee in
accordance with ITB Clause 2.6.2; or
iii. is blacklisted under relevant provisions of PPRA
Act, 2009 and PPR-14.
2.3.7. Period of i) Bids shall remain valid for the period specified in the Bid
Validity of Bids Data Sheet after the date of Bid opening prescribed by the
Procuring Agency. A Bid valid for a shorter period may be
rejected by the Procuring Agency as non-responsive.
ii) In exceptional circumstances, the Procuring Agency may
solicit the Bidder’s consent to an extension of the period of
validity (as per rule-28 of PPR-14). The request and the
responses thereto shall be made in writing (or by email).
The Bid security provided under ITB Clause 2.3.7 shall also
be suitably extended. A Bidder may refuse the request
without forfeiting its Bid security. A Bidder accepting the
request will not be required nor permitted to modify its Bid.
2.3.8. Format and i) The Bidder shall submit typed Bid in original and shall be
Signing of Bid signed by the Bidder to bind the Bidder to the contract. All
pages of the Bid, shall be initialed and stamped by the
person signing the Bid.
ii) Any interlineations, erasures, or overwriting shall not be
validand such Bid shall be rejected.
2.3.9. Minimum The Bidders must adhere to the minimum wage rate (notified by
Wage rates/all Labour & Human Resource Department), all applicable taxes
applicable taxes (imposed by FBR/PRA/GST/any other government organization)
and contributions (PESSI, EOBI) while preparing financial bid.
2.4. SUBMISSION OF BIDS
2.4.1. Sealing and i) The mode of procurement is Single Stage---Two Envelopes.

Marking of Bids The Bid shall be submitted in sealed envelope, comprising
two envelopes submitted simultaneously, one called the
Technical Proposal and the other Financial Proposal. Both
envelopes to be enclosed together in an outer single
envelope called the Bid.
ii) Bids shall:
a. be addressed to the Procuring Agency at the address
given in the Bid Data Sheet; and
b. bear the title of procurement Activity indicated in the Bid
Data Sheet, the Invitation to Bids (ITB) title and number
indicated in the Bid Data Sheet, and a statement: “DO
NOT OPEN BEFORE [30-10-2023]”
iii) The inner envelopes shall also indicate the name and
address of the Bidder to enable the Bid to be returned
unopened in case it is declared “late”.
iv) If all the envelopes are not sealed and marked as required
by ITB Clause 2.4.1, the Procuring Agency will assume no
responsibility for the Bid’s misplacement or premature
opening.
Note: The envelopes shall be sealed and marked in
accordance with the bidding procedure adopted as referred
in Rule-38 of PPR-2014, which shall have precedence.
2.4.2. Deadline for i) Bids must be received by the Procuring Agency at the
Submission ofBids address specified under BDS no later than the time and date
specified in the Bid Data Sheet.
ii) The Procuring Agency may, at its discretion and as per rule
29 of PPR-14, extend this deadline for the submission of
Bids by amending the Bidding documents in accordance
with ITB Clause 2.2.2 & 2.2.3 in which case all rights and
obligations of the Procuring Agency and Bidders previously
subject to the deadline will thereafter be subject to the
deadline as extended.
iii) Bids shall be received by the Procuring Agency at the
address specified under BDS no later than the date and time
specified in the BDS.
2.4.3 Late Bids i) Any Bid received by the Procuring Agency after the deadline
for submission of Bids prescribed by the Procuring Agency
pursuant to ITB Clause 2.4.2 will be rejected and returned
unopened to the Bidder.
ii) The Procuring Agency shall not consider for evaluation any
Bid that arrives after the deadline for submission of Bids.
iii) Any Bid received by the Procuring Agency after the deadline
for submission of Bids shall be declared late, recorded,
rejected and returned unopened to the Bidder.
2.4.4. Modification and i) Not allowed after deadline prescribed for submission of
Withdrawal ofBids Bids
ii) No Bid may be withdrawn in the interval between the
deadline for submission of Bids and the expiration of the
period of Bid validity specified by the Bidder on the Bid
Form. Withdrawal of a Bid during this interval may result in
the Bidder’s forfeiture of its Bid security (along with other
remedies available under PPR-14)
2.5. OPENING AND EVALUATION OF BIDS

2.5.1. Opening of i) The Procuring Agency will open the Technical Proposals in
Bids by the public at the address, date and time specified in the BDS in
Procuring Agency the presence of Bidders` designated representatives who
choose to attend and other parties with a legitimate interest
in the Bid proceedings. The Financial Proposals will remain
unopened and will be held in custody of the Procuring
Agency until the time of their opening, as specified in BDS.
The Bidders’ representatives present shall sign a
register/Attendance sheet as proof of their attendance.
ii) The envelopes holding the Technical Proposals shall be
opened one at a time, and the following read out and
recorded: (a) the name of the Bidder; (b) Any other details
as the Procuring Agency may consider appropriate.
iii) Bids not opened and not read out at the Bid opening shall
not be considered further for evaluation, irrespective of the
circumstances. In particular, any discount offered by a
Bidder which is not read out at Bid opening shall not be
considered further.
iv) Bidders are advised to send in a representative with the
knowledge of the content of the Bid who shall verify the
information read out from the submitted documents.
Failure to send a representative or to point out any un-read
information by the sent Bidder’s representative shall
indemnify the Procuring Agency against any claim or failure
to read out the correct information contained in the Bidder’s
Bid.
v) No Bid will be rejected at the time of Bid opening except for
late Bids which will be returned unopened to the Bidder,
pursuant to 2.4.3 (i).
vi) The Procuring Agency shall prepare minutes of the Bid
opening. The record of the Bid opening shall include, as a
minimum: the name of the Bidder and the Bidders’
representatives who are present shall be requested to sign
on the attendance sheet. The omission of a Bidder’s
signature on the record shall not invalidate the contents and
affect the record. A copy of the record shall be distributed
to all the Bidders upon request.
vii) A copy of the minutes of the Bid opening shall be furnished
to individual Bidders upon request.
2.5.2. i) Information relating to the examination, clarification,
Confidentiality evaluation and comparison of Bids and recommendation of
contract award shall not be disclosed to Bidders or any
other persons not officially concerned with such process
until the time of the announcement of the respective
evaluation report in accordance with the requirements of
rule 37 of PPR-14.
ii) Any effort by a Bidder to influence the Procuring Agency
processing of Bids or award decisions may result in the
rejection of its Bid.
iii) Notwithstanding ITB Clause 2.2.2 from the time of Bid
opening to the time of contract award, if any Bidder wishes
to contact the Procuring Agency on any matter related to
the Bidding process, it should do so in writing or in
electronic forms that provides record of the content of
communication.
2.5.3. Clarification i) As per rule 33(2) of PPR-14, to assist in the examination,
of Bids evaluation and comparison of Bids and post-qualification of
the Bidders, the Procuring Agency may, at its discretion, ask
any Bidder for a clarification of its Bid including breakdown
of prices. Any clarification submitted by a Bidder that is not
in response to a request by the Procuring Agency shall not
be considered.
ii) The request for clarification and the response shall be in
writing or in electronic forms that provide record of the
content of communication. No change in the prices or
substance of the Bid shall be sought, offered, or permitted.
iii) The alteration or modification in The Bid which in any way
affect the following parameters will be considered as a
change in the substance of a bid:
a) evaluation & qualification criteria;
b) required scope of security services and related
materials.
c) all securities requirements;
d) tax requirements;
e) Terms and conditions of bidding documents.
f) change in the ranking of the Bidder
iv) From the time of Bid opening to the time of Contract award
if any Bidder wishes to contact the Procuring Agency on any
matter related to the Bid it should do so in writing or in
electronic forms that provide record of the content of
communication.
2.5.4. Preliminary i) The Procuring Agency will examine the Bids to determine
Examination whether they are complete, whether any computational
errors have been made, whether required sureties have
been furnished, whether the documents have been properly
signed, and whether the Bids are generally in order.
ii) Arithmetical errors will be rectified on the following basis:-
a. If there is a discrepancy between the unit price and
the total price that is obtained by multiplying the unit
price and quantity, the unit price shall prevail, and
the total price shall be corrected. If the Service
Provider does not accept the correction of the errors,
its Bid may be rejected, and its Bid security may be
forfeited.
b. If there is a discrepancy between words and figures,
the amount in words will prevail.
iii) Prior to the detailed evaluation, the Procuring Agency will

determine the substantial responsiveness of each Bid to the
Bidding documents. For purposes of these Clauses, a
substantially responsive Bid is one which conforms to all the
terms and conditions of the Bidding documents without
material deviations. Deviations from, or objections or
reservations to critical provisions, such as those concerning
Bid Security (ITB Clause 2.3.7), Applicable Law (GCC Clause
30) Taxes and Duties (GCC Clause 32) & mandatory
Registrations/ Renewals will be deemed to be a material
deviation.
iv) If a Bid is not substantially responsive, it will be rejected by
the Procuring Agency and may not subsequently be made
responsive by the Bidder by correction of the non-
conformity.
v) Prior to the detailed evaluation of Bids, the Procuring
Agency will determine whether each Bid:
a) meets the eligibility criteria defined in ITB 2.1.3;
b) has been prepared as per the format and contents
defined by the Procuring Agency in the Bidding
Documents;
c) has been properly signed;
d) is accompanied by the required securities; and
e) Is substantially responsive to the requirements of the
Bidding Documents.
The Procuring Agency's determination of a Bid's responsiveness
will be based on the contents of the Bid itself.
2.5.5. Examination i) The Procuring Agency shall examine the Bid to confirm that
of Terms and all terms and conditions specified in the GCC and the SCC
Conditions; have been accepted by the Bidder without any material
Technical deviation or reservation.
Evaluation ii) The Procuring Agency shall evaluate the technical aspects
of the Bid submitted to confirm that all requirements
specified in Section VII – Schedule of Requirements &
Evaluation Criteria as provided in BDS, have been met
without material deviation or reservation.
iii) If after the examination of the terms and conditions and the
technical evaluation, the Procuring Agency determines that
the Bid is not responsive in accordance, it shall reject the
Bid.
i) Bids determined to be substantially responsive will be
2.5.6. Correction checked for any arithmetic errors. Errors will be corrected
of Errors
as follows: -
a) if there is a discrepancy between unit prices and the
total price that is obtained by multiplying the unit price
and quantity, the unit price shall prevail, and the total
price shall be corrected, unless in the opinion of the
Procuring Agency there is an obvious misplacement of
the decimal point in the unit price, in which the total
price as quoted shall govern and the unit price shall be
corrected;
b) if there is an error in a total corresponding to the
addition or subtraction of sub-totals, the sub-totals shall
prevail and the total shall be corrected; and
c) Where there is a discrepancy between the amounts in
figures and in words, the amount in words will govern.
d) Where there is discrepancy between grand total of price
schedule and amount mentioned on the Form of Bid, the
amount referred in Price Schedule shall be treated as
correct subject to elimination of other errors.
ii) The amount stated in the Bid will, be adjusted by the
Procuring Agency in accordance with the above procedure
for the correction of errors. The concurrence of the Bidder
shall be considered as binding upon the Bidder. If the Bidder
does not accept the corrected amount, its Bid will then be
rejected, and the Bid Security may be forfeited or the Bid
Securing Declaration may be executed in accordance with
ITB 2.3.7.
2.5.7. Conversion Not applicable
to Single Currency
2.5.8. Post- i) In the absence of prequalification, the Procuring Agency will
qualification & determine to its satisfaction whether the Bidder is qualified
Evaluation of Bids to perform the contract satisfactorily, in accordance with
the evaluation criteria listed in BDS & pursuant to ITB
Clause 2.1.3.
ii) The determination will take into account the Bidder’s
financial, technical, and production/ supplying capabilities.
It will be based upon an examination of the documentary
evidence of the Bidder’s qualifications submitted by the
Bidder, as well as such other information required for
eligibility/qualification expressed in Bid Data Sheet as the
Procuring Agency deems necessary and appropriate.
iii) The Procuring Agency will technically evaluate and compare
the substantially responsive Bids, as per the Evaluation
Criteria in the BDS.
iv) The financial evaluation of a Bid will be on the basis of form
of Price Schedules/ Financial Bid Form to be decided by the
Procuring Agency, inclusive of all prevailing taxes, duties,
fees along with observance of minimum wages,
contributions of PESSI, EOBI, etc.
2.5.9. Contacting i) Subject to ITB Clause 2.5.3, no Bidder shall contact the
the Procuring Procuring Agency on any matter relating to its Bid, from the
Agency time of the Bid opening to the time the evaluation report is
made public i.e. 10 days before the contract is awarded. If
the Bidder wishes to bring additional information or has any
grievance, they will do so in writing.
ii) Any effort by a Bidder to influence the Procuring Agency
during Bid evaluation, or Bid comparison may result in the
rejection of the Bidder’s Bid.
2.5.10. Grievance i) As per Rule-67 of PPR-14, Procuring Agency shall constitute
Redressal a Grievance Redressed Committee (GRC) comprising of odd
number of persons with proper powers and authorization to
address the complaints. The GRC shall not have any of the
members of the Procurement Evaluation Committee. The
Committee may preferably have one subject specialist
depending upon the nature of the procurement in addition
to one person with legal background as per their availability
to the Procuring Agency.
ii) Any Bidder feeling aggrieved can file its written complaint
against the eligibility parameters or any other terms and
conditions prescribed in the Bidding documents found
contrary to provision of Rule 33, and the same shall be
addressed by the GRC well before the proposal submission
deadline.
iii) Any party can file its written complaint against the eligibility
parameters or any other terms and conditions prescribed in
the bidding documents found contrary to provision of Rule
34 and the same shall be addressed by the GRC well before
the proposal submission deadline.
iv) Any Bidder feeling aggrieved by any act of the Procuring
Agency after the submission of his Bid may lodge a written
complaint concerning his grievances not later than ten days
after the announcement of the Final evaluation reports. In
case of single stage - two envelope bidding procedure any
bidder feeling aggrieved from technical evaluation may file
a grievance within 05 days of announcement of the
technical evaluation report. After completion of the
technical evaluation process, the procuring agency shall
immediately upload the technical evaluation report on the
website of PPRA for obtaining/ receiving grievance
petitions from the prospective bidders (if any).
v) In case, the complaint is filed after the issuance of the final

evaluation report, the complainant cannot raise any
objection on technical evaluation of the report. Provided
that the complainant may raise the objection on any part of
the final evaluation report in case where single stage one
envelop bidding procedure is adopted.
vi) The GRC shall investigate and decide upon the complaint
within fifteen days of the receipt of the complaint. Mere fact
of lodging of a complaint shall not warrant suspension of
the procurement process.
2.6. AWARD OF CONTRACT

i) Prior to the expiration of the period of Bid validity, the
2.6.1. Notification
Procuring Agency will notify the successful Bidder in writing
of Award
by registered letter or by email to be confirmed in writing by
registered letter, that its Bid has been accepted.
ii) The notification of award will constitute the formation of the
Contract.
iii) Upon the successful Bidder’s furnishing of the Performance
Guarantee pursuant to ITB Clause 2.6.2 (i), the Procuring
Agency will promptly notify each unsuccessful Bidder and
will discharge its Bid security.
2.6.2. i) Within Ten (10) Days of the receipt of notification of award
Performance from the Procuring Agency, the successful Bidder shall
Guarantee furnish the Performance Guarantee in accordance with the
Conditions of Contract, in the Performance Guarantee Form
provided in the Bidding documents.
ii) Failure of the successful Bidder to comply with the
requirement of ITB Clause (i) above or ITB Clause 2.6.3 shall
constitute sufficient grounds for the annulment of the
award and forfeiture of the Bid security along with other
remedies available under PPR-14. After that, the Procuring
Agency may decide to award the contract to the next lowest
evaluated Bidder, keeping in view the Bid validity time, or
call for new Bids keeping in view the concept of value for
money as defined under rule-2(ae) read with Principles of
Procurement as enunciated in rule-4 of PPR-14.
2.6.3. Signing i) At the same time as the Procuring Agency notifies the
of Contract / successful Bidder that its Bid has been accepted, the
Issuance of Procuring Agency will send the Bidder the Contract Form
workOrder
provided in the Bidding documents, incorporating all
agreements between the parties.
ii) Under rule-63 of PPR-14, within Three Days (03) days of
receipt of the Contract Form, the successful Bidder shall
sign and mention date of the contract and return it to the
Procuring Agency.
iii) Where no such formal signing is required by the procuring
agency, the procuring agency shall issue purchase order
after the receipt of required performance guarantee, as per
rule 55 of PPR-14.
2.6.4. Award Subject to ITB Clause 2.6.2, under rule-55 of PPR-14, the Procuring
Criteria Agency will award the contract to the successful Bidder whose Bid
has been determined to be substantially responsive and has been
determined to be the lowest evaluated Bid, provided that the
Bidder has been determined to be qualified to perform the contract
satisfactorily. The Lowest shall be determined on the basis of
Lowest Management Charges/ month.
2.6.5. Procuring The Procuring Agency reserves the right at the time of contract
Agency’s Right to award to increase or decrease the quantum of Security services
Vary Quantities at originally specified in the Schedule of Requirements without any
Time of Award change in unit price or other terms and conditions, on the analogy
of rule-59 (iv) of PPR-14 (not more than 15%).
2.6.6. Procuring i) As per rule 35 of PPR-14, the Procuring Agency reserves the
Agency’s Right right to accept or reject all Bids or proposals (and to annul
to Accept or the Bidding process) at any time prior to the acceptance of
Reject All Bids any Bid or proposal, without thereby incurring any liability
towards the Bidders.
ii) The Bidders shall be promptly informed about the rejection
of the Bids, if any
iii) The Procuring Agency shall upon request communicate to
any Bidder, the grounds for its rejection of all Bids or
proposals, but shall not be required to justify those grounds.
2.6.7. Re-Bidding i) If the Procuring Agency rejects all the Bids under rule 35, it
may proceed with the process of fresh Bidding but before
doing that it shall assess the reasons for rejection and may,
if necessary, revise specifications, evaluation criteria or any
other condition for Bidders.
2.6.8. Corrupt i) The Procuring Agency requires that Bidders observe the
or Fraudulent
Practices highest standard of ethics during the procurement and
execution of contracts.
“Corrupt practices” in respect of procurement process, shall
be as given in S-2 (d) of PPRA, Act, 2009, which is as
follows:
“(d) “corrupt practice” means the offering, giving, receiving,
or soliciting of anything of value to influence the action of a
public official, bidder or Contractor in the procurement
process or in Contract execution to the detriment of the
procuring agency; or misrepresentation of facts in order to
influence a procurement process or the execution of a
Contract, collusive practices among bidders (prior to or after
bid submission) designed to establish bid prices at artificial,
noncompetitive levels and to deprive the procuring agency
of the benefits of free and open competition and any
request for, or solicitation of anything of value by any public
official in the course of the exercise of his duty; it may
include any of the following:
i. coercive practice by impairing or harming, or threatening to
impair or harm, directly or indirectly, any party or the
property of the party to influence the actions of a party to
achieve a wrongful gain or to cause a wrongful loss to
another party;
ii. collusive practice by arrangement between two or more
parties to the procurement process or Contract execution,
designed to achieve with or without the knowledge of the
procuring agency to establish prices at artificial,
noncompetitive levels for any wrongful gain;
iii. offering, giving, receiving or soliciting, directly or indirectly,
of anything of value to influence the acts of another party
for wrongful gain;
iv. any act or omission, including a misrepresentation, that
knowingly or recklessly misleads, or attempts to mislead, a
party to obtain a financial or other benefit or to avoid an
obligation;
v. obstructive practice by harming or threatening to harm,
directly or indirectly, persons or their property to influence
their participation in a procurement process, or affect the
execution of a Contract or deliberately destroying, falsifying,
altering or concealing of evidence material to the
investigation or making false statements before
investigators in order to materially impede an investigation
into allegations of a corrupt, fraudulent, coercive or
collusive practice; or threatening, harassing or intimidating
any party to prevent it from disclosing its knowledge of
matters relevant to the investigation or from pursuing the
investigation, or acts intended to materially impede the
exercise of inspection and audit process.”
ii) Blacklisting & Debarment:
Blacklisted Firms and those found involved in “Corrupt Practices”
are not allowed to participate in bidding.
Section-III. SCOPE OF SERVICES
3.1 Scope of Services
3.1.1. Background
The Children’s Hospital, The University of Child Health Sciences, Lahore is a registered and
certified Public Healthcare Establishment providing free of cost quality healthcare services to
the paediatric population of the Province. The Children’s Hospital, The University of Child Health
Sciences, Lahore is a 1205 bedded largest paediatric tertiary care hospital offering 35 sub
specialties of paediatrics under one roof and has attained the status of “Centre of Excellence”
on the basis of its performance over the years.
3.1.2.Contextual Information
The hospital aims to outsource security services to a reputable and capable security service
provider. The hospital believes that the current situation leads to undue complexities,
overcoming limit to focus on public services delivery. The hospital wants a secure and
comfortable environment for both patients and staff with adequate security of its employees,
and its patients’ assets.
3.1.3. Scope of Services
[The Children’s Hospital, The University of Child Health Sciences, Lahore] requires firms
to provide Security Services round the clock (365 days a year, 24 hours a day including
Sundays & Holidays) in the [The Children’s Hospital, The University of Child Health
Sciences, Lahore]. The firm will be required to provide supplies as mentioned in the
Schedule of Requirement.
3.1.4. Operational Responsibilities
3.1.4.1. The service provider shall provide Security Services in 03 shifts (8 hours per shift i.e. Morning,
Evening and Night ) round the clock (365 days a year / 24 hours a day including Sundays &
Holidays), for the contract period as per the requirements set out in the service specifications,
detailed later in this section. It is to be noted that security services should not be
compromised / interrupted under any case / circumstances.
3.1.4.2. The service provider must abide by prevailing labour laws including but not limited to
payment of Minimum wages, Social Security and EOBI to its employees concerning security
services. The Procuring Agency reserves the right to seek proof if the same is being paid to
the personnel, the failure of which can lead to the Termination of the Contract and/or
forfeiture of Performance Guarantee as per PPRA Rules.
3.1.4.3. Provide the Security equipment mentioned in this document. The successful Firm shall have
to make all this security equipment physically available and in 100% working condition in the
hospital before starting the work and these should always remain in working condition during
the period of contract.
3.1.4.4. The service provider shall provide two uniforms and one pair of shoes every six months,
identification cards (ID), Personnel Protective Equipment (PPE) etc. to its entire security staff
deployed at the hospitals and ensure its proper usage by the security staff. Each uniform will
comprise of trousers, shirt, pair of socks, pair of shoes, disposable face masks etc.
Supervisors shall ensure that
uniforms are made available to the security staff as per weather requirements
(vest, shoes, sweater and jacket with reflectors), identification cards, personal
protective equipment etc. to its entire staff deployed at the hospital and
ensure proper maintenance of it. Further, the staff would be in clean uniform
at all the times.
3.1.4.5. Dress code of Security Staff must be as per below mentioned descriptions:
Sr.# Specification Description

Security Suit (Shirt (full sleeves) & Trouser) with long
1. Type
Security Shoes (black)
2. Color Navy Blue
Logo / Tag “Security Staff” as Tag Line must be mentioned on the
3.
Line Back of the Shirt
Identification shall include display of valid security
company ID, containing name and picture of the person, at
4. Identification
all times while in the hospital as part of their uniform
requirements
3.1.4.6. Security Clearance of the staff from the concerned Law Enforcement Agencies (LEAs) provided
to procuring agency / hospital will be the responsibility of Service Provider.
3.1.4.7. The firm / company have to deploy Staff (HR) at site as per Schedule of Requirement.
3.1.4.8. The contact details of every deployed staff member to be provided by the firm
/ company in first month of the contract execution to procuring agency / hospital.
3.1.4.9. The security staff shall be allowed leaves as per relevant labour laws. However, service provider
shall ensure 100% availability of security staff for duty round the clock.
3.1.4.10. The Service Provider is required to arrange for the relievers to ensure the
services for 365 days/24 hours. The cost of these relievers shall be included in the
Management Cost while preparing the Financial Bid.
3.1.4.11. The service provider shall control unauthorized access to Hospital territory.
3.1.4.12. The service provider shall be bound to deploy at least one designated security guard / lady
searcher in front of Nursery Ward, Pediatric Ward, CCU, ICU and other restricted areas i.e.
Operation Theater etc. as desired by the hospital, to permit only authorized persons or visitors
to these areas. The Service Provider is required to maintain an updated record of all entering
& exiting persons at specific point(s) (if required) and provide support to hospital staff in
monitoring the infants in/out movement in Nursery Ward / Pediatric Ward as per provided
SOPs. The service provider shall ensure the availability of a guard in the Security Cameras
Control Room of the hospital (if available)
3.1.4.13. The service provider shall ensure protection of the all the hospital staff & property / assets of
the staff and hospitals against theft and damage. The service provider shall prevent setting
up of banners, posters, advertisements, graffiti etc. without Hospital Administration’s
permission in the Hospital territory/ premises.
3.1.4.14. There must be proper mechanism for entry & exit of any Equipment/ Medicines/ Supplies
etc. that must be done through authorized signature preferably after issuance of an INWARD
or OUTWARD GATE PASS by hospital administration. The detailed mechanism regarding the
Gate Pass shall be dictated by the Hospital Administration. The Service Provider is required
to maintain an updated record for this entry & exit of any equipment/ Medicines/ Supplies etc.
Record Keeping of entry and exist is the responsibility of the service provider at the
designated entry/ exit points.
3.1.4.15. The service provider shall prevent trespass as well as the entry of unauthorized persons and
unauthorized vehicle inside the premises of hospital.
3.1.4.16. The service provider shall control and restrict the unnecessary movement of traffic in
Hospital premises. Prevent the entry and parking of vehicles at unauthorized areas. Security
staff shall ensure that all the vehicles of public/ Hospital staff are being parked at designated
area notified by the Hospital Administration in an arranged manner. The entrance and exit
gates of the Hospital shall be made clear from any encroachment for smooth traffic/ patient
transfer.
3.1.4.17. In case of any incident such as theft, robbery, fight, accident inside the hospital, it is the
responsibility of the service provider to coordinate/assist withdesignated hospital focal person
in lodging of FIR, legal proceeding etc.
3.1.4.18. The service provider shall check entry and exit of the personnel, if required screen / inspect
visitors/staff and their baggage, conduct body check (with the metal detector) to identify and
take away sharp instruments, flammable stuff, prohibited items like narcotics or any other
item notified by any competent forum in the best interest of the public or Hospital’s property.
Perform suppression and removal of invaders, demonstrators and unauthorized entrants.
3.1.4.19. In case of any untoward situation, the service provider shall ensure safety of healthcare
personnel within the hospital including doctors, nurses, paramedical staff and other hospital
staff.
3.1.4.20. The service provider shall recognize and respond to security threats or breaches. In addition
to that, the service provider shall, recognize and respond to emergency situations and safety
hazards such as fire, power outages, terrorist attacks, accidents, short circuits. The service
provider shall have all emergency helplines Numbers for early response in case of
emergency situation.
3.1.4.21. The Security Staff should be trained to extinguish fire with the help of fire extinguishing
cylinders and other fire-fighting material available on the spot. They will also help the fire-
fighting staff in extinguishing the fire or in any other natural calamities. The Service Provider
shall be bound to provide certified training to its staff within one month of commencement
of services.
3.1.4.22. The Service Provider shall be bound to provide mock drills/exercises to its staff before joining
the hospital in following areas and issue orientation certificate;
3.1.4.22.1. Fire fighting
3.1.4.22.2. Anti-Terrorism
3.1.4.22.3. Parking Management
3.1.4.22.4. Crowd Management
3.1.4.23. The Service Provider shall patrol the Hospital area (outside surroundings and inside corridors)
as required or as directed by the Office/Hospital Administration to prevent trespassing,
vandalism, sabotage, theft etc.
3.1.4.24. The Service Provider shall be responsible to ensure the safety and security of Hospital’s
assets (moveable and immovable) including any items stored in Hospital’s warehouse. An
independent Security Guard will be deputed to monitor the same.
3.1.4.25. The service provider while remaining vigilant will assist the hospital administration in
monitoring and provision of information about public events or other activities in the
geographic area that may impact Hospital Operations.
3.1.4.26. The service provider shall report any occurrence of security violations to the Hospital
Administration as quickly as possible.
3.1.4.27. The Security Staff on patrol duty should take care of all the water taps, valves, water hydrants,
etc. installed in the premises and report in case of such event.
3.1.4.28. The service provider shall ensure the safety of flower, plants, trees and grassy lawns by the
staff, outsiders or stray animals (i.e. dogs, rats, cattle, etc.).
3.1.4.29. In emergency situations, security staff/supervisor deployed shall also participate as per their
role defined in the Security plan of the Hospital. Security personnel should be sensitized by
the hospital administration or concerned LEAs beforehand for their role in such situations.
3.1.4.30. The Service Provider shall be responsible for the confidentiality of the information. The
Service Provider shall take and must have mechanisms and means to ensure adequate
precautions to protect the privacy and confidentiality of all data and Confidential Information
pertaining to the security plans, in relation to this Agreement or the Security Services. Neither
the Service Provider nor any of the employees/agents shall discuss nor disclose verbally or in
writing any information regarding any of the internal security operations with any uninvolved
persons or agencies without prior written approval from the Hospital Administration.
3.1.4.31. The service provider shall be liable to pay compensation for any loss and damage caused to
the property of the Procuring Agency/Hospital or its staff by the Service Provider or its
workers. The Service Provider can also partner with an Insurance Company that will pay for
the damage on behalf on the Service Provider.
3.1.4.32. The Service Provider shall be entirely responsible for the conduct of its staff and in case of
any strikes by its personnel or any complaint against any staff, Service Provider will be under
obligation to take necessary action including but not limited to replace any staff (under the
clause of persona non grata) when instructed in writing by the Focal Officer appointed by the
Procuring Agency. The Service Provider shall observe all the laws and will be responsible for
any prosecution or liability rising from breach of labour laws. The ProcuringAgency shall not be
responsible for any such action with regard to staff on the rolls of the Service Provider
whatsoever.
3.1.4.33. In case, a security guard is not performing his/her duties well, he/she shall be served a
warning letter by Hospital administration and if, after one week, he/she is still not able to
perform his/her duty, service provider will replace the said staff. However, hospital
administration reserves the right to ask Service Provider to replace any security personnel
without any reason.
3.1.4.34. Any other duties/responsibilities assigned by the Hospital Administration may be incorporated
in the agreement. The same shall also be binding on the Service Provider.
3.1.4.35. The Service contract include, but are not limited to, the following:/
 Conduct periodic outside patrols and periodically roam floors. Inspect

packages, briefcases, purses, duffel bags, and other items being brought
into or being removed from premises of the building.
 Endeavor to prevent the occurrence of fires, explosions, collapses, and
other catastrophes. In such event, Contractor will summon appropriate
response agencies and then notify to the concerned authorities in
accordance with applicable orders and policies; assist in minimizing the
effects thereof; and assist in restoring the area to a safe condition.
 Provide escorts for dignitaries, as required.
 Provide key and lock support to include unlocking and locking services.
 Prevent unauthorized access to High Risk areas (Labor
Rooms/Wards/OTs/Doctor Examination Room etc).
 Check all floors as personnel leave for the day to ensure that lights and
any other electrical units are turned off.
 Traffic Control: Serve as required in traffic direction; control and monitor
admittances to parking areas.
3.1.4.36. The Service Provider shall install its own Bio-Metric Machine(s) (as per requirement of the
hospital) (Installed & Maintained by Service Provider) under the supervision of hospital
administration having the dual Biometric Measurements: Face & Fingerprint. Provision of
Internet and integration with the central dashboard of the hospital /any other will be provided
by Procuring Agency / Hospital. The Hospital Administration on daily basis will verify the
record of the same. The specification of bio-metric machine is tabulated below;
Sr. # Specification Description

1. Face Capacity Minimum 300
2. Identify mode Face, Fingerprint and password
3. Maximum Attendance Log 100,000
4. Display Language English
5. Battery Built in Battery Backup
6. U-disk Supported
7. Communication TCP/IP, 4G (Operational)
8. Attendance Software Centre cloud based attendance software
*The procuring agency reserves the right to require the sample of biometric
attendance machine.
3.1.4.37. All security staff will be enrolled on the bio-metric devices installed at the hospital. Service
provider shall ensure that its security staff uses these devices for attendance marking. Their
attendance will be monitored duly by the hospital administration through the biometric
devices. Bio-Metric Attendance Sheet shall be a mandatory part of monthly Invoice from the
second month ofcommencement of services.
3.1.4.38. However, in case of non-availability / non-functionality of Bio-Metric Machine, the service

provider is bound to ensure availability / functionality within 03 Days. Subject to clause
2.3.1.39 procuring agency shall only consider manual attendance sheet for maximum of 05
Days for a given month.
3.1.4.39. In special circumstances and for reasons to be recorded in writing by Hospital Administration
requirement of biometric attendance for a hospital for a specific month / time period can be
dispense with.
3.1.4.40. Service provider shall be bound to pay its staff before 10th day of each month as per
minimum wage notified by the Government and salaries shall not be linked to any other
payment which Service Provider is entitled to receive from the Procuring Agency.
3.1.4.41. The service provider shall have sufficient amount/bank balance to pay the salaries of its
staff for a period of three months at least.
3.1.4.42. Service Provider shall pay its personnel not less than the minimum wages as notified by
Government of Punjab and any other Labor Laws of Pakistan including other benefits
mandated by the law.
3.1.4.43. Service Provider shall disburse salaries through E-Channel i.e. Bank Account / Easy Paisa /
Jazz Cash etc. and attach E-channel Receipt with the same month Invoice. However, E-channel
receipt is exempted for first month of the contractonly.
3.1.4.44. Service Provider is liable to pay contributions of EOBI and PESSI of Security Personnel
employed against the instant contract. The cost incurred by the service provider on account
of EOBI and PESSI will only be reimbursed by the procuring agency on submission of the
deposit slips pertaining to the deployedstaff in this hospital.
3.1.4.45. The service provider shall provide the names, address, CNIC, age, Security Clearance
Certificate and Medical Certificate of the Security Personnel to procuring agency / respective
hospital. The service provider shall provide the discharge book by concerned competent
authority of the security personnel hired against Ex-Army/ Law Enforcement Agencies
category. File of Security Personnel will be maintained by Service Provider at the Hospital.
The service
provider shall provide the names, address, age and a fresh medical certificate
of the workers to be deployed at the Hospital well in advance.
3.1.4.46. The Procuring Agency reserves the right to direct the service provider for replacement of
Security Staff and the service provider shall be bound to do the same. Non-compliance may
result in punitive action against the Service Provider.
3.1.4.47. In the event of any illness/ injuries resulting from any accident to their staff, the service
provider shall take all responsibility for the same and provide necessary compensation
towards medical care and meeting all medical expenses incurred for the same without
making Procuring Agency a party to it.
3.1.4.48. In case of any disputes among the Security Staff, the service provider shall resolve the
same at the earliest to ensure that there is no interruption in the provision of security
services to the hospitals.
3.1.4.49. The security staff and their affairs relating to their employment will be the sole responsibility of
the service provider and in this regard no extraneous influencewill be brought to bear upon the
hospital management or the Procuring Agency.
3.1.4.50. The service provider will ensure that all security staff deputed at the hospital is adequately
immunized against all types of communicable diseases (Hepatitis B&C, HIV etc.) and
preventively monitored through health check-ups. The Service Provider will submit screening
reports to the Procuring Agency / Hospital in this regard. Further, the service provider shall
submit themedical fitness certificates of all the security staff on quarterly basis, issued from
any Public sector tertiary care hospital in Punjab. The hospital administration will help for
their immunization.
3.1.4.51. The service provider will perform Security duties in both the covered and uncovered areas
including lawns, open spaces, walkways, roads, roofs and up
till the boundary wall of the hospital. However, security of residential areas of
the hospitals is not in scope of services of service provider.
3.1.4.52. Supervisors shall also be employed by the service provider for 24 hours in thehospital.
3.1.4.53. The Service Provider shall be bound to engage and include, after due diligence, the workers,
utilities and equipment which are recommended by the hospital/procuring agency.
3.1.4.54. The Service Provider shall ensure that female security staff hired for female and children
wards/departments or other place required by the hospital.
3.1.4.55. During the term of this Agreement, Hospital Administration shall process the monthly Invoice
after Salary disbursement Verification (E-Channel) to each security guard.
3.1.4.56. Any leave by any worker violating the SOPs notified by the Procuring agency shall also
constitute as breach of the contractual provision.
3.1.4.57. Daily duty hours of every worker shall be 8 hours for (03 shifts) morning, evening and night
shift respectively, provided that if any worker is arriving late, up to fifteen minutes and leaving
early up to fifteen minutes, shall not be considered as deductible and early and late working,
up to fifteen minutes, shall not be considered as chargeable / deductible.
3.1.4.58. Verification of the particulars, reference check and criminal record check, of the workers,
shall be the responsibility of the Service Provider.
3.1.4.59. Service Provider in the performance of its services shall secure, maintain at its own expense
all registration, licenses or permits required by law, and shall comply with all pertinent rules
and regulations of the hospital.
3.1.4.60. Service Provider shall immediately upon receipt of request replace any service personnel who
may be considered undesirable and incompetent by the procuring agency / hospital
administration.
3.1.4.61. Service Provider will be responsible to provide quality human resource with demonstrable
experience in each hospital as per Qualification & Experience of human resource in first
month.
 The Human Resource (HR) may increase or decrease as per the requirement
of the hospital.
3.1.4.62. After joining, the security staff will be on probation of seven (7) days, who upon the
recommendation of the hospital may continue his/ her services for a period as per contract
agreement.
3.1.5. Security Staff Requirements
3.1.5.1. Service Provider will supply all the staff necessary to complete the duties as mentioned in
the documents. Service Provider will supply all the staff / Security Personnel’s necessary to
complete the duties as mentioned in this document. (Security Personnel’s i.e. Ex-Army / Ex-
Law Enforcement Agencies Personnel’s (Ex-LEA-Personnel’), Civilian and Lady Searcher &
Supervisors etc.). Seventy percent (70%) of the deployed staff shall be Ex-Army / Ex-Law
Enforcement Agencies Personnel’s (Ex-LEA-Personnel’).
3.1.5.2. The Service Provider shall be responsible for furnishing all ammunitions, uniforms, detectors
and other related equipment at the hospital as mentionedin the documents.
3.1.5.3. Arms shall be in working condition at all the time. Armed Guards must be equipped with
sufficient cartridges.
3.1.5.4. All arms wielded by personnel of the Service Provider must be licensed in the name of the
company and a copy of each armed license/ Equipment/ Authority letter to relevant guard,
where applicable shall be submitted to the Hospital Administration for verification and
record purpose.
3.1.5.5. The Security Guard on duty shall not leave the premises during duty hours.
3.1.5.6. An authorized representative of the Service Provider shall ensure his/her presence at short
notice when required by the administration.
3.1.5.7. Service Provider will provide additional staffing, as requested by the Hospital, for special
events. These special events can require the Service Provider to provide staffing outside of
our normal working hours.
3.1.5.8. The Service Provider shall be responsible for all acts done by the personnel engaged by it.
The Service Provider shall at all-time use all reasonable efforts to maintain discipline and
good order amongst its personnel and ensure that all its personnel are aware of the code of
conduct governing the services including the Security Services.
3.1.5.9. The Service Provider shall ensure that it does not engage or continue to engage any
personnel with criminal record/ conviction/ drug addiction or otherwise, undesirable persons
and shall bar such person from participating directly or indirectly in the provision of Security
Services.
3.1.5.10. Minimum desired standards documents of personnel shall be required as below:
a) Physical Fitness Certificate (Clear of Morbidity) from any Government

Teaching Hospital
b) Psychological Fitness Certificate from any Government Teaching Hospital
3.1.5.11. All Security Guards assigned must be alert, punctual, physically fit, in good health, without
physical/mental abnormalities/defects which could interfere with the performance of
his/her duties including good vision without color blindness. They should possess good
physique, necessary skills, knowledge, expertise and experience to satisfy the requirements
of the security & safety work involved. They should not be suffering from any
contagious/major diseases.
3.1.5.12. The Service Provider’s staff appearance will be influential in creating a good image of
Hospital. Their appearance shall set a good example. The Service Provider shall ensure that
guard personnel at all times present a neat and clean appearance, paying particular
attention to their personal hygiene, bearing, uniform, and equipment.
3.1.5.13. If the assigned Security Personnel does not report on duty on time, the Service Provider is
required to send replacement personnel immediately, without jeopardizing the security.
3.1.5.14. During non-operational hours, the Security supervisor will check all doors to ensure that they
are locked, inspect all areas by turning on a minimum number of lights, check for open
windows, running or dripping water.
3.1.5.15. The Security Personnel shall take appropriate action to preclude or minimize loss and render
reports of all incidents, accidents, property damage, and maintain all records in connection
with the duties and responsibilities of the security force. They shall comply with inspection
rounds requirement.
3.1.5.16. The Service Provider shall nominate a focal person (Supervisor), to engage regularly with the
Hospital administration. The Service Provider shall ensure round the clock availability of such
focal person. Hospital administration will engage this focal person to resolve day-to-day
queries/issues/problems.
3.1.5.17. The Service Provider shall also nominate a focal person, to engage regularly with the
Procuring Agency. Procuring Agency will engage this focal person to resolve day-to-day
queries/issues/problems.
3.1.6. Qualification of Security Personnel
Sr. # Description Qualifications & experience
1 Supervisor Minimum Qualification: Matric

 Act as an interface between the Hospital and the Service
Provider’s staff.
 Maintaining duly signed daily audit sheets and complaint
registers
 Record requests and feedback from the Hospital Administration
from time to time and appropriate actions taken.
 Coordinate any kind of shifting/ relocations of the staff and the
same shall also be reported to the Hospital Administration.
 Responsible for the turnout / grooming of the entire facility
staff.
 Decide on the work and staff deployment on a daily basis
 Maintain attendance for all the staff.
 Ensuring presence of the staff at their respective stations and
the completion/ compliance of the various duties assigned to
them.
 Help induce a sense of responsibility, discipline and hygiene in
all employees.
 Maintain log of all equipment and utilities’ allocation and
utilization
 Submit the required reporting forms.
 Should be medically fit
Minimum experience: Ex/Retd - NCO / JCO from Army
(No category–C serviceman is allowed)
Gender: Male
Age: 40-50 Years
2 Security Personnel Job Description: (As listed in scope of services)

(Civilian & Ex-Army Minimum Qualification: Middle Pass
/ Ex-LEAs) Minimum experience: At-least 3 years (as Security Guard or ex-
Serviceman)
Gender: Male
Age: 25-45 Years
Height: Not less than 5’6"
3 Security Personnel Job Description: (As listed in scope of services)

(Lady Searcher)
(Civilian / Ex-LEAs) Minimum Qualification: Middle Pass
Minimum experience: At-least 3 years (as Security Guard or ex- LEA)
Gender: Female
Age: 25-40 Years
Height: Not less than 5’3"
SECTION-IV: BID DATA SHEET
4.1. BID DATA SHEET (BDS)
The following specific data for the services to be procured shall complement,
supplement, or amend the provisions in the Instructions to Bidders (ITB) Section-II.
Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
A. INTRODUCTION
BDS ITB Amendments of, and Supplements to, Clauses in the
Clause
Number Instruction to Bidders
Number
1. 2.1.1 NAME OF PROCURING AGENCY:
[The Children’s Hospital, The University of Child Health
Sciences, Lahore]
SUBJECT OF PROCUREMENT:
PROVISION OF SECURITY SERVICES IN [The Children’s
Hospital, The University of Child Health Sciences, Lahore]
The Contract shall be valid for One Year from the date of signingof the
contract, extendable for further three months or till the completion
of codal formalities for the next contract whichever is earlier subject
to satisfactory performance and mutual consent.
2. 2.1.2 Financial year 2023-2024.
NAME OF FINANCING INSTITUTION:

[The Children’s Hospital, The University of Child Health
Sciences, Lahore]
NAME AND IDENTIFICATION NUMBER OF THE CONTRACT:

PROVISION OF SECURITY SERVICES IN [The Children’s
Hospital, The University of Child Health Sciences, Lahore]
BID REFERENCE NO. (No. 59650 CH/UCHS).

B. BIDDING DOCUMENTS
6. 2.2.2 The address for clarification of Bidding Documents is [Medical
Director, The Children’s Hospital, The University of Child Health
Sciences, Lahore]
8. 2.3.8 The Bidder shall submit typed Bid in original and shall be signed
by the Bidder to bind the Bidder to the contract. All pages of
the Bid, shall be initialed and stamped by the person signing
the Bid.
C. BID PRICE, CURRENCY, LANGUAGE & COUNTRY OF ORIGIN
9 2.3.1 English
10 2.3.4 The price quoted shall be in PKR.
11. 2.3.4 & In case of change in Minimum Wage Rate through official
2.3.9 notification; the contract price based on minimum wage rates
shall be adjusted on prorate basis by the procuring agency.
In case of increase or decrease of taxation by the Government
at any stage during the execution of the contract; the same shall
also be adjusted accordingly by the procuring agency / hospital.
D. PREPARATION AND SUBMISSION OF BIDS
13. 2.1.3 & Technical Evaluation Criteria
2.5.8 i. (Knockdown Criteria)
The bidder must comply with all the mandatory parameters.
In case of noncompliance of any mandatory parameter, the
bidder shall be declared as non-responsive.
a) The Bidder shall be a legally registered entity with the

formal intent to enter into an agreement.
b) The bidder must have at least three years experience as
a legally approved security services provider.
c) The Bidder must be an active income tax payer.
d) The Bidder must have active National Tax Number (NTN),
Punjab Sales Tax (PST) Number with documentary proof.
e) The Bidder shall have a valid registration with EOBI and
PESSI /IESSI.
f) The Bidder must have a valid registration/ license issued
by the Home Department, Government of the Punjab as
a Security Service Provider.
g) License of Walkie Talkie from PTA/ relevant authority /
agency.
h) Bidder shall submit an affidavit to the effect that:
 Bidder is not blacklisted by the procuring agency.
 The documents/photocopies provided with Bid are
authentic. In case of any fake/bogus document
found at any stage, the Bidder shall be blacklisted as
per Law/ Rules.
 The provided information is correct.
i) The copy of the Bidding Document shall be duly signed,
stamped on each page, submitted by the bidder.
ii. (Marking Criteria)
It is mandatory for the Service providers to get at least 65
marks in the marking criteria to qualify for further procurement
process; the financial proposal opening. Copies of all the
required documents shall be attached;
Max
Sr.# Description
Marks
EXPERIENCE RECORD
Three projects of similar nature (Similar services
offered in hospitals / public access buildings (public
or private sector) with minimum deployment of 50
or more security staff/project.
1 30
10 marks for each project
(Purchase orders / supply orders / completion
certificates must be attached)
FINANCIAL CAPABILITIES
 20 Marks will be given in case average annual
turnover for the last three years is Rs. 30 Million
or more.
 For Average Annual Turnover for the last 03

years of less than Rs. 30 Million, but not less
2
than Rs. 15 Million, 10 marks will be given. 20
 For Average Annual Turnover for the last 03

years of less than Rs. 15 Million, but not less
than Rs. 10 Million, 05 marks will be given.
(Audit statement of last three financial years
must be attached)
PAST PERFORMANCE
Satisfactory past performance certificate from head
3 of the organization 10
One certificate= 02 marks
3. HUMAN RESOURCE MANAGEMENT
SSG Personnel 05
Individual Certified Training of Security
Guard by APSAA or Government Agency 30
 More than 100= 05 marks
10
Individual Fire Fighting Training
 More than 100= 05 marks
No. of Weapon Licenses
10 – 50 licenses = 05 marks
15
51 – 100 licenses = 10 marks
More than 100 licenses= 15 marks
Methodology / Management Plan
The Bidder shall provide the details about how to
plan and manage the services specific to the
4. proposal including following plans. The procuring
agency will assess each plan and will rate it as
satisfactory, unsatisfactory and good. Max marks
for each plan= 2.5 marks 10
 Security Plan
 Emergency Exit and Disaster Management plan
 Crowd Management Plan

 Parking Area Management Plan
Total Marks 100
14 2.1.1 Bids shall be submitted to [The Children’s Hospital, The

University of Child Health Sciences, Lahore]
15 2.4.2 The deadline for Bid submission is [30-10-2023 at 11:00am].
16. 2.5.1 [30-10-2023 at 11:30am], and [The Children’s Hospital, The
17. 2.6.2 Amount of Performance Guarantee is 05% of the contract

Amount.
18. 2.3.6 Estimate Contract Price is Rs. 46,408,032/- (Per Annum)
Amount of Bid Security is Rs. 464,080/-
Amount of Bid security is 1% of the estimated price

19. 2.3.7 Bid validity period after opening of the Bid is: 180 Days
20. 2.3.8 Not Applicable
E. OPENING AND EVALUATION OF BIDS
21. 2.5.1 The Bid opening shall take place at:

[Admin Block on 30-10-2023 at 11:30ami.e. The Children’s
Hospital, The University of Child Health Sciences, Lahore
22. 2.3.4 Not applicable

G. Award of Contract
24. 2.6.5 Percentage for quantity increase or decrease is: 15%
25. 2.6.2 The Performance Guarantee shall be: 05% of the Contract
Amount
26. 2.6.2 The Performance Security (or guarantee) shall be in the form
provided in the Bidding documents
Section-V: General Conditions of Contract
1. Definitions 1.1 In this Contract, the following terms shall be interpreted as
indicated:
(a) “The Contract” means the agreement entered into

between the Procuring Agency and the Service Provider,
as recorded in the Contract Form signed by the parties,
including all attachments and appendices thereto and all
documents incorporated by reference therein.
(b) “The Contract Price” means the price payable to the
Service Provider under the Contract for the full and
proper performance of its contractual obligations.
(c) “The Goods” means all of the equipment, machinery,
and/or other materials which the Service Provider is
required to perform security services under the Contract.
(d) “The Services” means those services {as provided in
Scope of Services by the Procuring Agency as per its
requirements} and other such obligations of the Service
Provider covered under the Contract
(e) “GCC” means the General Conditions of Contract
contained in this section.
(f) “SCC” means the Special Conditions of Contract.
(g) “The Procuring Agency” means the organization
purchasing the Services, as named in SCC
(h) “The Procuring Agency’s country” is the country named
in SCC.
(i) “The Service Provider” means the Bidder or firm
supplying the Services under this Contract.
(j) “The Project Site” where applicable, means the place or
places named in SCC.
(k) “Day” means calendar day.
2. Application 2.1. These General Conditions shall apply to the extent that they
are not superseded by provisions of other parts of the Contract.
3. Country of Origin 3.1. All Services supplied under the Contract shall have their origin
in Pakistan.
4. Standards 4.1. The services supplied under this Contract shall conform to the
standards mentioned in the Scope of Services.
5. Use of Contract 5.1. The Service Provider shall not, without the Procuring Agency’s
Documents and prior written consent, disclose the Contract, or any provision
Information; thereof, or information furnished by or on behalf of the Procuring
Inspection and Agency in connection therewith, to any person other than a person
Audit by the employed by the Service Provider in the performance of the
procuring agency. Contract. Disclosure to any such employed person shall be made
in confidence and shall extend only so far as may be necessary for
purposes of such performance.
5.2. The Service Provider shall not, without the Procuring Agency’s
prior written consent, make use of any document or information
enumerated in GCC except for purposes of executing the Contract.
5.3. Any document, other than the Contract itself, enumerated in
GCC shall remain the property of the Procuring Agency and shall be
returned (all copies) to the Procuring Agency on completion of the
Service Provider’s performance under the Contract if so required by
5.4. The Service Provider shall permit the Procuring Agency to
inspect the Service Provider’s accounts and records relating to the
performance of the Service Provider and to have them audited by
auditors appointed by the Procuring Agency.
6. Performance 6.1. Within Seven (07) days of receipt of the notification of
Guarantee Contract award, the successful Bidder shall furnish to the Procuring
Agency the Performance Guarantee in the amount specified in
SCC/Bid Data Sheet & ITB.
6.2. The proceeds of the Performance Guarantee shall be payable
to the Procuring Agency as compensation for any loss resulting
from the Service Provider’s failure to complete its obligations under
the Contract.
6.3. As per Rule-56 of PPR-14, the performance guarantee shall
be denominated in the currency of the Contract acceptable to the
Procuring Agency and shall be in one of the following forms:
(a) a bank guarantee or an irrevocable letter of credit issued by a
reputable bank located in the Procuring Agency’s country, in
the form provided in the Bidding documents or another form
acceptable to the Procuring Agency;
6.4. The performance guarantee will be discharged by the
Procuring Agency and returned to the Service Provider not later
than thirty (30) days following the date of completion of the
Service Provider’s performance obligations under the Contract,
including any warranty obligations, unless specified otherwise in
SCC.
7. Incidental
material 7.1. The Service Provider may be required to provide any of the
incidental material if any, specified in SCC.
8. Payment 8.1. The method and conditions of payment to be made to the

Service Provider under this Contract shall be specified in SCC.
8.2. The Service Provider’s request(s) for payment shall be made
to the Procuring Agency in writing, accompanied by an invoice
describing, as appropriate, Services performed, and by documents
submitted and upon fulfillment of other obligations stipulated in the
Contract.
8.3. As per rule-62 of PPR-14, payments shall be made promptly
by the Procuring Agency, but in no case later than thirty (30) days
after submission of an invoice or claim by the Service Provider,
provided the work is satisfactory.
8.4. The currency of payment is as specified in BDS/SCC
9. Prices 9.1. Prices charged by the Service Provider and Services performed
under the Contract shall not vary from the prices quoted by the
Service Provider in its Bid, with the exception of any price
adjustments authorized in SCC / BDS.
10. Change 10.1. The Procuring Agency may at any time, by a written order given
Orders to the Service Provider, make changes within the general scope of
the Contract, only if required for the successful completionof the job.
10.2. If any such change causes an increase or decrease in the cost
of, or the time required for, the Service Provider’s performance of any
provisions under the Contract, an equitable adjustment shall be made
in the Contract Price, or both, and the Contract shall accordingly be
amended. Any claims by the Service Provider for adjustment under
this clause must be asserted within thirty (30) days from the date of
the Service Provider’s receipt of the Procuring Agency’s change order.
But, in no case, the overall impact of the
change should exceed 15% of the contract cost and no provisions
of PPR-14 should be violated.
11. Contract 11.1.Subject to GCC Clause 10, no variation in or modification of
Amendments the terms of the Contract shall be made except by written
amendment signed by the parties.
12. Assignment 12.1.The Service Provider shall not assign the whole or any part of
the contract to anybody else.
13. Subcontracts Subcontracting is not allowed

14. Delays in the 14.1. Performance of Services shall be made by the Service
Service Provider’s Provider in accordance with the Schedule of Requirements/Work
Performance Plan/Deployment Plan as prescribed by the Procuring Agency in
SectionVII.
14.2. If at any time during performance of the Contract, the
Service Provider encounter conditions impeding timely
performance of Services, the Service Provider shall promptly
notify the Procuring Agency in writing of the fact of the delay, its
likely duration and its cause(s). As soon as practicable after
receipt of the Service Provider’s notice, the Procuring Agency
shall evaluate the situation and may at its discretion extend the
Service Provider’s time for performance, with or without fines and
penalties.
14.3. Except as provided under GCC Clause 17, a delay
by the Service Provider in the performance of its contractual
obligations shall render the Service Provider liable to the
imposition of fines and penalties.
15. Liquidated
Damages 15.1.Subject to GCC Clause 17, if the Service Provider fails to start
providing the Services as per requirement/ within the period(s)
specified in the Contract, the Procuring Agency shall, without
prejudice to its other remedies under the Contract, deduct from the
Contract Price, as liquidated damages, a sum equivalent to the
percentage specified in SCC of the unperformed Services for each
week or part thereof of delay until actual performance, up to a
maximum deduction of the 05% of the contract price. Once the
maximum is reached, the Procuring Agency may consider
termination of the Contract pursuant to GCC Clause 16 along with
other remedies available under PPR-14.
16. Termination for 16.1. The Procuring Agency, without prejudice to any other
Default remedy for breach of Contract, by written notice of default
sent to the Service Provider, may terminate this Contract in
whole or in part:
(a) if the Service Provider fails to deliver any or all of the
services within the period(s) specified in the Contract, or
within any extension thereof granted by the Procuring
Agency pursuant to GCC Clause 14;
(b) if the Service Provider fails to perform any other
obligation(s) under the Contract; or
(c) if the Service Provider, in the judgment of the Procuring

Agency has engaged in corrupt practices in competing for
or in executing the Contract. For the purpose of this clause,
corrupt practices will be defined as per Section-2 (d) of The
PPRA Act, 2009.
(d) “Corrupt practices” in respect of procurement process, shall

be as given in S-2 (d) of PPRA, Act, 2009:
“corrupt practice” means the offering, giving, receiving, or

soliciting of anything of value to influence the action of a
public official, bidder or Contractor in the procurement
process or in Contract execution to the detriment of the
procuring agency; or misrepresentation of facts in order to
influence a procurement process or the execution of a
Contract, collusive practices among bidders (prior to or
after bid submission) designed to establish bid prices at
artificial, noncompetitive levels and to deprive the
procuring agency of the benefits of free and open
competition and any request for, or solicitation of anything
of value by any public official in the course of the exercise
of his duty; it may include any of the following:
i. coercive practice by impairing or harming, or
threatening to impair or harm, directly or indirectly,
any party or the property of the party to influence the
actions of a party to achieve a wrongful gain or to
cause a wrongful loss to another party;
ii. collusive practice by arrangement between two or

more parties to the procurement process or Contract
execution, designed to achieve with or without the
knowledge of the procuring agency to establish
prices at artificial, noncompetitive levels for any
wrongful gain;
iii. offering, giving, receiving or soliciting, directly or

indirectly, of anything of value to influence the acts
of another party for wrongful gain;
iv. any act or omission, including a misrepresentation,

that knowingly or recklessly misleads, or attempts to
mislead, a party to obtain a financial or other benefit
or to avoid an obligation;
v. obstructive practice by harming or threatening to

harm, directly or indirectly, persons or their property
to influence their participation in a procurement
process, or affect the execution of a Contract or
deliberately destroying, falsifying, altering or
concealing of evidence material to the investigation
or making false statements before investigators in
order to materially impede an investigation into
allegations of a corrupt, fraudulent, coercive or
collusive practice; or threatening, harassing or
intimidating any party to prevent it from disclosing
its knowledge of matters relevant to the
investigation or from pursuing the investigation, or
acts intended to materially impede the exercise of
inspection and audit process.
16.2. In the event, the Procuring Agency terminates the

Contract in whole or in part, the Procuring Agency may procure,
upon such terms and in such manner as it deems appropriate,
Services similar to those undelivered, and the Service Provider
shall be liable to the Procuring Agency for any excess costs for
such similar Services. However, the Service Provider shall
continue performance of the Contract to the extent not
terminated.
17. Force
Majeure 17.1. Notwithstanding the provisions of GCC Clauses 14, 15,
and 16, the Service Provider shall not be liable for forfeiture of its
Performance Guarantee, liquidated damages, or termination for
default if and to the extent that its delay in performance or
other
failure to perform its obligations under the Contract is the result of
an event of Force Majeure.
17.2. For purposes of this clause, “Force Majeure” means an event
beyond the control of the Service Provider and not involving the
Service Provider’s fault or negligence and not foreseeable. Such
events may include, but are not restricted to, acts of the Procuring
Agency in its sovereign capacity, wars or revolutions, fires, floods,
epidemics, quarantine restrictions, and freight embargoes. Both,
the Procuring Agency and the Service Provider, may agree to
exclude certain widespread conditions e.g.: epidemics, pandemics,
quarantine restrictions etc. from the purview of “Force Majeure”.
17.3. If a Force Majeure situation arises, the Service Provider shall
promptly notify the Procuring Agency in writing of such condition
and the cause thereof. Unless otherwise directed by the Procuring
Agency in writing, the Service Provider shall continue to perform its
obligations under the Contract as far as is reasonably practical, and
shall seek all reasonable alternative means for performance not
prevented by the Force Majeure event. Any difference of opinion
concerning “Force Majeure” may be decided through means given
herein below.
18. Termination for 18.1.The Procuring Agency may at any time terminate the Contract
Insolvency by giving written notice to the Service Provider if the Service
Provider becomes bankrupt or otherwise insolvent. In this event,
termination will be without compensation to the Service Provider,
provided that such termination will not prejudice or affect any right
of action or remedy which has accrued or will accrue thereafter to
19. Termination for 19.1. The Procuring Agency, by written notice sent to the Service
Convenience Provider, may terminate the Contract, in whole or in part, at any
time for its convenience. The notice of termination shall specify
that termination is for the Procuring Agency’s convenience, the
extent to which performance of the Service Provider under the
Contract is terminated, and the date upon which such termination
becomes effective.
19.2. The Services that are complete (if applicable) within thirty
(30) days after the Service Provider’s receipt of notice of
termination shall be accepted by the Procuring Agency on the
Contract terms and prices.
20. Resolution 20.1. After signing the contract, the Procuring Agency and the
of Disputes Service Provider shall make every effort to resolve amicably by
direct informal negotiation any disagreement or dispute arising
between them under or in connection with the Contract.
20.2. If, after thirty (30) days from the commencement of such
informal negotiations, the Procuring Agency and the Service
Provider have been unable to resolve amicably a Contract dispute,
either party may require that the dispute be referred for resolution
to the formal mechanisms specified in SCC. These mechanisms
may include, but are not restricted to, conciliation mediated by a
third party, adjudication in an agreed and/or arbitration as per
rule68 of PPR-14 and in accordance with Arbitration Act-1940.
21. Governing 21.1.The Contract shall be written in the language specified in SCC.
Language Subject to GCC Clause 30, the version of the Contract written in the
specified language shall govern its interpretation. All
correspondence and other documents pertaining to the Contract
which are exchanged by the parties shall be written in the same
language.
22. Applicable 22.1.The Contract shall be interpreted in accordance with the laws
Law of Punjab (Pakistan) unless otherwise specified in SCC.
23. Notices 23.1.Any notice given by one party to the other pursuant to this
Contract shall be sent to the other party in writing or by any
information technology mean for the time being in use and
acceptable in ordinary course of business to the other party’s
address specified in SCC.
23.2.A notice shall be effective when delivered or on the notice’s
effective date, whichever is later.
24. Taxes and 24.1.Service Provider shall be entirely responsible for all taxes,
Duties duties, license fees, etc., incurred until provision of the contracted
Services to the Procuring Agency.
25. Change in 25.1 If during the continuation of the service contract, minimum
minimum wage wage rate is revised by the competent authorized forum, then the
rate ongoing contract shall be revised as per percentage increased in
minimum wages declared for such category.
26. Extension in Extension in the contact agreement shall be the discretion of the
Contract period procuring agency and the service provider has no right to claim
further extension as a matter of right in the contract. The Extension
of Contract shall be as specified in SCC.
Section-VI. Special Conditions of Contract
1. Definitions (GCC Clause 1)
GCC 1.1 (g)—The Procuring Agency is: [The Children’s Hospital,
The University of Child Health Sciences, Lahore]
GCC 1.1 (h)—The Procuring Agency’s country is: Pakistan
GCC 1.1 (i)—The Service Provider is: ____________

2. Performance Guarantee (GCC Clause 6)
GCC 7.1—As per rule 56 of PPR-14, the amount of Performance Guarantee, as a
percentage of the Contract Price, shall be: 05% of the Contract Amount.
3. Incidental Materials (GCC Clause 7)
GCC 7.1—Incidental materials to be provided as in Scope of Services
4. Payment (GCC Clause 8)
GCC 8.1—The method and conditions of payment to be made to the Service Provider
under this Contract shall be as follows:
Payment for Services provided:
i. Payment will be made in Pak. Rupees.
ii. The Invoice of the Service Provider shall be submitted as follows;
Invoice Checklist (to be attached with invoice)
Sr. Description Annexure Attached

1. Request of the Service Provider on Covering Letter A.
2. Original Invoice/Bill(s) B.
3. Separate Corrected Invoice, if required. C.
Penalties Calculation Sheet signed by Hospital and must be

4. D.
shared with the Service Provider for their record.
5. Salary Verification and E-channel Receipt signed & stamped by E.

Service Provider
Bio Metric Attendance as mentioned in Scope of Services
6. F.
7. Any other document if required for processing of payments. G.
Note:
a) The Service Provider must submit the Invoice in proper File Cover so that the documents
to be attached by Hospital Administration don’t get spoiled and disintegrated.
b) Biometric Attendance singed by hospital.
c) The page numbering of the whole Invoice must be done adequately and documents must
be attached in the same sequence / order as mentioned in the table.
5. Prices (GCC Clause 9)
GCC 9.1—Prices shall be fixed and shall not be adjusted. However, in case of change in
minimum wage rate and taxes through official notification; the contract price based on
minimum wage rates and taxes shall be adjusted on prorate basis, as decided by the
Procuring Agency.
6. Liquidated Damages (GCC Clause 15)
As per GCC 15.1
In addition to that, details of Fines and Penalties are attached as per Annex-A
7. Resolution of Disputes (GCC Clause 20)
GCC 20.2—The dispute resolution mechanism to be applied pursuant to GCC Clause
20.2 shall be as follows:
As per rule-68 of PPR-14, in the case of a dispute between the Procuring Agency and
the Service Provider, the dispute shall be referred for Arbitration in accordance with the
Arbitration Act 1940.
8. Governing Language (GCC Clause 21)
GCC 21.1—The Governing Language shall be English
9. Applicable Law (GCC Clause 22)
GCC 22.1-The Contract shall be interpreted in accordance with the laws applicable in
the jurisdiction of the province of Punjab (Pakistan):
10. Notices (GCC Clause 23)
GCC 23.1—Procuring Agency’s address for notice purposes: [The Children’s Hospital, The
Service Provider’s address for notice purposes: [Insert Address Of Service Provider]
11. Duration of Contract (GCC Clause 26)
GCC 26. The contract shall come in to force from the date of signing of contract or date
of commencement of services whichever is earlier. Initially the contract will be for one
(1) year. However, the same would be extended by the competent authority, on the
satisfactory performance by the contractor for further a period of one year on the same
rate & TORs. Extension in the contact agreement shall be the discretion of the procuring
agency and the contractor has no right to claim further extension as a matter of right
in the contract.
Section-VII. Schedule of Requirements/ Deployment Plan
PROVISION OF 365 DAYS /24 HOURS SECURITY SERVICES

IN The Children’s Hospital, The University
of Child Health Sciences, Lahore]
DETAILS OF SECURITY SERVICES/HUMAN RESOURCE REQUIRED
Security
Supervisor Lady Searcher Total Human
Bid Ref No. Personnel
Nos. Nos. Resource
Nos.
[Hiring [03] [75] [10] [88]

Private
Security
Services]
 Seventy percent (70%) of the deployed staff shall be Ex-Army / Ex-Law Enforcement
Agencies Personnel’s (Ex-LEA-Personnel’)
 Service Provider will supply all the staff necessary to complete the duties as
mentioned in the documents. Service Provider will supply all the staff / Security
Personnel’s necessary to complete the duties as mentioned in this document.
(Security Personnel’s i.e. Ex-Army / Ex-Law Enforcement Agencies Personnel’s (Ex-
LEA-Personnel’), Civilian and Lady Searcher & Supervisors etc.).
 The Service Provider is required to deploy 100% Human Resource as per above table
at [The Children’s Hospital, The University of Child Health Sciences, Lahore] round
the clock (365 days/ 24 Hours a Day including Sundays & Holidays).
 The service provider shall deploy the Security Staff as per above table for
commencement of the services within one week after signing of contract.
LIST OF SECURITY EQUIPMENT
Sr.# Description Minimum Number Required (Mandatory)
For every shift 20% of guards shall be

Weapons (0.223 Rifle, 30 Bore / 9MM armed. However, in Entry / Exit Point,
1
along with ammunition ) Emergency and Nursery, the availability of
armed guards is mandatory.
i. Supervisor to carry either 30 Bore or
9MM Pistol
ii. Security Guards deployed at critical
areas like emergency block to carry
either 30 Bore or 9MM Pistol
iii. Guards deployed at Entry / Exist
points, parking points or Main
Junctions to carry 0.223 Rifle
2 Hand Metal Detectors [15] metal detectors
Navy Blue Uniform with company including

Shirt & Trousers, Cap Shoes Belt, Name
3 For all Security Staff
Tag and same colored Jackets in winter
season etc.
4 Whistles For all Security Staff
For all security staff on duty during

5 Torch Light (Good Quality and Range)
Evening and Night Shifts
6 Walkthrough Gates (if required) [02] as per requirement
7 Walkie Talkie sets only on duty locations [10] As per requirement
Section-VIII: Forms
8.1 Bid Form
[To be signed & stamped by the Service Provider and reproduced on the letter head.]
[To be attached with the Financial Bid]
Date:
To
Medical Director
[The Children’s Hospital,
The University of Child
Health Sciences, Lahore]
Having examined the Bidding documents including Addenda Nos. [Insert Numbers], the
receipt of which is hereby duly acknowledged, we, the undersigned, in conformity with the
said Bidding documents for the sum of [total Bid amount in words and figures] or such other
sums as may be ascertained in accordance with the Schedule of Prices attached herewith
and made part of this Bid.
We undertake, if our Bid is accepted, specified in the Schedule of Requirements.
If our Bid is accepted, we will obtain the guarantee of a bank in a sum equivalent to 05% of
the Contract Price for the due performance of the Contract, in the form prescribed by the
Procuring Agency.
We agree that our Bid will be valid for a period of 180 Days from the date fixed to Bid opening
under Clause 2.3.7 of the Instructions to Bidders, and it shall remain binding upon us and
may be accepted at any time before the expiration of that period.
Until a formal Contract is prepared and executed, this Bid, together with your written
acceptance thereof and your notification of award, shall constitute a binding Contract
between us.
The Composition of our bid consists on separate Technical and financial bids, detail of
which is as follows:
Technical bid includes the following:-
All documents required in the Bidding Documents
Financial bid includes the following:-

a) Original Bid form (as per form 8.1 of Bidding documents) on letter head of the
firm, duly signed and stamped.
b) Price schedule / financial form (as per form 8.7) to be reproduced on the letter
head of the bidder duly signed and stamped.
c) Original Bid Security Form (as per form attached) along with Original Bid
Security (Bank Guarantee / Bank call-deposit (CDR) / Demand Draft (DD) / Pay
Order (PO) ] valid for 180 Days.
d) Any other document required by the procuring agency not inconsistent with
PPR-14.
We understand that you are not bound to accept the lowest or any Bid you may receive.
Dated this ________________ day of ________________ 20 ____ _.
[signature] [in the capacity of]

Duly authorized to sign Bid for and on behalf of
General Information Form
[To be signed & stamped by the Bidder and reproduced on the letter head.]
[To be attached with Technical Bid]
PARTICULARS
Company Name
Abbreviated Name
Sales Tax Registration

National Tax No.
No (if applicable)
PRA Tax No.

Company’s Date of
Formation
No. of Employees
*Please attach copies of NTN, PST Registration & Professional Tax Certificate
Registered Office
State/Province
Address
City/Town Postal Code
Phone Fax
Email Address Website Address
Affidavit
[To be printed on PKR 100 Stamp Paper, duly attested by Oath Commissioner.]
Name: ______________________________________
(Bidder)
I, the undersigned, do hereby certify that all the statements made in the Bidding document
and in the supporting documents are true, correct and valid to the best of my knowledge and
belief and may be verified by the procuring agency, at any time, deems it necessary.
The undersigned hereby authorize and request the bank, person, company or corporation to
furnish any additional information requested by the [The Children’s Hospital, The University
of Child Health Sciences, Lahore] deemed necessary to verify this statement regarding my
(our) competence and general reputation.
The undersigned understands that we have to comply with the Minimum Wage Rate
Notification of the Government of the Punjab and shall pay the personnel accordingly.
The undersigned understands and agrees that further qualifying information may be
requested and agrees to furnish any such information at the request of the [The Children’s
Hospital, The University of Child Health Sciences, Lahore]. The undersigned further affirms
on behalf of the firm that:
(i) We have not been blacklisted by the procuring agency.
(ii) We have provided authentic documents/photocopies with our Bid. In case, any
fake/bogus document is found at any stage, the firm shall be blacklisted as per Law/ Rules.
(iii) We declare that information contained in our bid is correct.
(iv) We are not blacklisted by procuring agency.
(v) We shall have sufficient amount/bank balance to pay the salaries of our staff for a
period of three months at least in case of delay of payment from the hospital.
(vi)
[Name of the Bidder/ Service Provider] undertakes to treat all information provided as
confidential.
Signed by an authorized Officer of the company
Title of Officer: _______________________
Name of Company: _______________________
Date: _______________________
Performance Guarantee Form
To,
Medical Director
[The Children’s Hospital, The University of
Child Health Sciences, Lahore]
WHEREAS (Name of the Service Provider) ______________________________________

hereinafter called "the Service Provider" has undertaken, in pursuance of “INVITATION TO BID
FOR THE “PROVISION OF SECURITY SERVICES IN [The Children’s Hospital, The University of
Child Health Sciences, Lahore]”for procurement of Security Services.
AND WHEREAS, it has been stipulated by you in the Contract that the Contractor shall furnish
you with a bank guarantee by a scheduled bank for the sum specified therein as security for
compliance with the Contractor's performance obligations in accordance with the Contract;
AND WHEREAS, we have agreed to give the Contractor a Guarantee;
THEREFORE, WE hereby affirm that we are Guarantor and responsible to you, on behalf of the
Contractor, up to a total of __________________________________ (Amount of the guarantee
in words and figures), and we undertake to pay you, upon your first written demand, and without
cavil or argument, any sum or sums as specified by you, within the limits of
___________________________(Amount of Guarantee) as aforesaid without your needing to
prove or to show grounds or reasons for your demand or the sum specified therein.
[NAME OF GUARANTOR]
Signature __________________________________
Name __________________________________
Title __________________________________
Address __________________________________
Seal __________________________________
Date __________________________________
Technical Bid Form
[To be signed & stamped by the Bidder and reproduced on the letter head]
Insert Details Of Technical Offer Here
Stamp & Signature of Bidder ______________________
Contract Form
THIS AGREEMENT made on the _____ day of __________ 20 between [The Children’s Hospital,
The University of Child Health Sciences, Lahore], (hereinafter called “the Procuring Agency”) on the
one part and [name of Service Provider] of [city and country of Service Provider] (hereinafter called
“the Service Provider”) on the other part:
WHEREAS the Procuring Agency invited Bids for Security Services at [The Children’s
Hospital, The University of Child Health Sciences, Lahore] and has accepted a Bid by the
Service Provider for the supply of those services in the sum of [contract price in words and
figures] (hereinafter called “the Contract Price”).
NOW THIS AGREEMENT WITNESSETH AS FOLLOWS:
1. In this Agreement words and expressions shall have the same meanings as are
respectively assigned to them in the Conditions of Contract referred to.
2. The following documents shall be deemed to form and be read and construed as part
of this Agreement, viz.:
(a) the Bid Form and the Price Schedule submitted by the Bidder;
(b) the Schedule of Requirements;
(c) the Scope of Services;
(d) the General Conditions of Contract;
(e) the Special Conditions of Contract; and
(f) the Procuring Agency’s Notification of Award.
(g) the Performance Bank Guarantee
(h) Complete Bidding document
(i) Any other document deemed necessary by the Procuring Agency.
3. In consideration of the payments to be made by the Procuring Agency to the Service
Provider as hereinafter mentioned, the Service Provider hereby covenants with the Procuring
Agency to provide the services in accordance with the provisions of the Contract and as
required under Section VII Schedule of Requirements/ Deployment Plan.
4. The Procuring Agency hereby covenants to pay the Service Provider in consideration
of the provision of services, the Contract Price or such other sum as may become payable
under the provisions of the contract at the times and in the manner prescribed by the
contract.
IN WITNESS whereof the parties hereto have caused this Agreement to be executed in
accordance with their respective laws the day and year mentioned above.
Signed, sealed, delivered by the (for the Procuring
Agency)
Signed, sealed, delivered by the (for the Service
Provider)
Financial Bid Form/Price Schedule
[To be attached with Financial Bid]
[Please follow the Minimum wage rate, which should be strictly adhered to as per
prevailing rates in addition to Management Charges]
{Location, Date}
To
Medical Director
[The Children’s Hospital, The University of
Child Health Sciences, Lahore]
We, the undersigned, offer to provide the services for tender of Procurement of Security
Services for [The Children’s Hospital, The University of Child Health Sciences, Lahore] in
accordance with your Bidding Document dated [Insert Date] and our Technical Bid.
Our attached Financial Bid(s) are hereby submitted as per bid form for the accumulative
amount {Indicate the corresponding amount(s) currency (ies)} [Insert Amount(s) In Words
and Figures], inclusive of all taxes. The estimated amount of taxes is [Insert Currency] [Insert
Amount In Words and Figures]. Our Bid shall be binding upon us up to expiration of the
validity period of the Bid.
No commissions or gratuities have been paid or are to be paid by us to agents or any third
party relating to this Bid and Contract execution.
We understand you are not bound to accept any Bid you receive.
We remain,
Yours sincerely,
Authorized Signature {In full and initials}:

Name and Title of Signatory:
In the capacity of:
Address:
E-mail:
Financial Bid Form 8.7.2
SECURITY SERVICES FOR [The Children’s Hospital, The University of Child Health Sciences, Lahore]
Name of Bidder:
Mailing Address:
Income Tax Registration No.
PRA Registration No.
GST Registration No (if applicable).
PESSI/ IESSI Registration No.
EOBI Registration No.
Total Amount on monthly basis (PKR) as per Financial Bid Form 8.7.3:
Total Amount on annual basis (PKR) as per Financial Bid Form 8.7.3:
Sign:
Designation:
Stamp:
Lowest Determination Factor

Management Cost as described in Financial Bid Form 8.7.3
Financial Bid Form 8.7.3
BREAKDOWN OF COST (2023-2024)

Number Minimum PESSI Income Rate (PKR) per Total Cost
EOBI PST
Description of Wage / IESSI Tax worker per (in PKR) for
05% 16%
Personnel (PKR) 06% 03% month one Month
Security 30,089 1,585 1,321 1,190 5,470 39,654

A A*39,654=B
Supervisors (fixed) (fixed) (fixed) (fixed) (fixed) (fixed)
Security 26,411 1,585 1,321 1057 4,860 35,234

C C*35,234=D
Personnel (fixed) (fixed) (fixed) (fixed) (fixed) (fixed)
Security
Personnel 26,411 1,585 1,321 1057 4,860 35,234
E E*35,234=F
(Lady (fixed) (fixed) (fixed) (fixed) (fixed) (fixed)
Searcher)
G
*Management (Cost on account of relievers, cost of
Charges security equipment, Walkie Talkie, K L _ G+K+L=M
/Month biometric attendance machine, uniforms,
profit etc.)
Total Price per month (PKR) B+D+F+M
NOTE :
i. The cost incurred on account of minimum wage will remain same for all bidders and will only
change in case of change in Minimum Wage Rate through official notification; the contract price
based on minimum wage rates shall be adjusted on prorate basis by the procuring agency.
ii. The lowest evaluated bidder will be determined on the basis of Management Cost as the other
costs are fixed for all the bidders.
iii. The Management Cost will include but not limited to the additional amount being paid to security
staff over and above the minimum wage, cost on account of relievers, cost of security equipment,
biometric attendance machine, uniforms etc and profit
iv. The management cost will also be subject to income tax and PST etc.
v. The Bidder shall quote the management charges on some rationale, which has to be justified
before the procuring agency for its viability; otherwise, the bid shall stand rejected.
Number of SECURITY Personnel & Supervisor may be increased or decreased as per

requirement of the procuring agency. However, the approved prices shall remain the same.
The quantity mentioned in the Schedule of Requirement will be used for evaluation purpose.
The bidder shall have to abide by the circular / instructions issued by Punjab Procurement
Regulatory Authority from time to time. Failing to comply with the said instructions will result
in non-responsiveness of the bidder.
As per aforementioned PPRA circular and clarification letter of PPRA regarding Rules &
Regulations of Labor Law vide No. L&M(PPRA)1-15(SOC)(AB)(LHR)(5)/2014/Com/P4 dated
17-08-2021, the Financial Bid(s) of the Bidder(s) will be declared Nonresponsive if the rates
quoted by the bidder are not justified or do not include minimum applicable prevalent wage
rate, applicable taxes, contributions to EOBI and PESSI.
Bid Security Form
Whereas [name of the Bidder] (hereinafter called “the Bidder”) has submitted its Bid dated
[date of submission of Bid] for the supply of [name and/or description of the services]
(hereinafter called “the Bid”).
KNOW ALL PEOPLE by these presents that WE [name of bank] of [name of country], having
our registered office at [address of bank] (hereinafter called “the Bank”), are bound to [The
Children’s Hospital, The University of Child Health Sciences, Lahore], (hereinafter called
“the Procuring Agency”) in the sum of Rs.___________
for which payment well and truly to be made to the said Procuring Agency. The Bank binds
itself, its successors, and assigns by these presents. Sealed with the Common Seal of the
said Bank this _____ day of ____________ 20 _.
THE CONDITIONS of this obligation are:
1. If the Bidder withdraws its Bid during the period of Bid validity specified by the Bidder
on the Bid Form; or
2. If the Bidder, having been notified of the acceptance of its Bid by the Procuring Agency
during the period of Bid validity:
(a) fails or refuses to execute the Contract Form, if required; or

(b) fails or refuses to furnish the Performance Guarantee, in accordance with the
Instructions to Bidders;
we undertake to pay to the Procuring Agency up to the above amount upon receipt of its first
written demand, without the Procuring Agency having to substantiate its demand, provided
that in its demand the Procuring Agency will note that the amount claimed by it is due to it,
owing to the occurrence of one or both of the two conditions, specifying the occurred
condition or conditions.
This guarantee will remain in force up to and including thirty (30) days after the period of Bid
validity, and any demand in respect thereof should reach the Bank not later than the above
date.
[signature of the bank]
ANNEXURE – A
FINES & PENALTIES
Sr.# SUMMARY OF PENALTIES PENALTIES IN PKR

Attendance less than 100% (Absent / Vacant / Not
Deployed) Rs. 1,000 as penalty in addition
(It should be the responsibility of Service Provider to to deduction amount of quoted
maintain 100% attendance (each day) of HR as daily wage per day per
mentioned in the Contract. In case any of service personnel as per contract
1. provider's personnel(s) as mentioned under the
contract is (are) absent / Vacant / Not-deployed, for
every missing personnel that was required to stay on (Amount of quoted daily wage
duty for that particular day, a penalty as mentioned rate will be calculated on the
in column 03 shall be charged) basis of 30 days per month)
In case of Absent / Vacant / Not Deployed during Rs. 1,500 as penalty in addition
public/local holidays or any other special occasions to deduction amount of quoted
2. (penalty at Sr # 01 will not implement for that daily wage per day per
particular day) personnel as per contract
Staff is found without uniform that includes Shirt & Rs. 500 will be charged for each
Trousers, Shoes, Belt and Cap etc. such staff for that particular
3.
day.
In case any of service provider's personnel deployed Penalty of Rs. 500/- per vacant
under this contract is not present at his assigned point / late arrival / early
4. place of duty during inspection or is a habitual late leaving per shift will be
comer or leaves early. imposed.
If any worker (after performing duties for complete Rs. 5,000 + (Difference of
month) is not paid minimum wage as per the number Amount between paid salary
of days he / she performed the duty. and notified minimum wage
5.
rate) shall be imposed as
penalty per person per month.
Procuring agency may desire to replace any Rs. 2,000 per Day per Personnel
6. personnel with justifiable reason and failure to do so will be imposed for non-
in seven 07 Days shall be considered as breach of compliance of directions of
contract. procuring agency.
Any protest or strike observed by the security staff due Rs. 100,000 per incident per
to any action of the Service Provider i.e. Late / Non day till calling off the strike.
7.
disbursement of salary, Non-compliance of Minimum
Wage Rate etc.
An Amount of Rs. 10,000/- per
day till the availability of the Ex-
Service provider shall be responsible to provide Ex- Army Guard / (Ex-LEA-
Army Guard / (Ex-LEA-Personnel’) according to Personnel’) according to
8.
Section-VII Schedule of Requirements/ Deployment Section-VII Schedule of
Plan Requirements/ Deployment
Plan
In case of non-availability/ un-serviceable/ out of Rs. 1,000 will be charged per

order Security Equipment as listed below. equipment per day. In case of
i. Weapons (with ammunition) non-availability of Torch Light
ii. Hand Metal Detectors (where required) Rs. 100 will be charged per day
9.
iii. Torch Light (Good Quality and Range) during per item.
Evening and Night Shifts
iv. Walkie Talkie
v. Walk Through Gates
Rs. 5,000 will be charged as
In case of theft of major equipment / fixtures (AC, penalty plus amount of loss
10. water cooler, Wires, water pumps, LED Screens etc.) incurred by hospital if approved
by the intruder due to negligence of security staff by Hospital Inquiry Committee.
Rs. 5,000 in addition to

If security staff is found involved in any misuse / termination of individual
11. theft/ pilferage / anomaly of any Hospital Equipment alongwith FIR and amount of
/ property. loss incurred by if approved by
Hospital Inquiry Committee.
In case any (Public / General) complaint is received
attributable to misconduct / misbehaviour, financial
benefits of service provider's personnel & is assessed Rs 10,000/- will be charged per
12. as true by hospital administration, (depending on the case
severity of the incidence) for each such incident shall
be levied and the same shall be deducted from
service provider's bill. The service provider must
require to surrender the accused personnel up till the
charge will be proven or otherwise.
Security Service provider will ensure the

Rs. 100 per staff per day will be
disbursement of salaries within 10 days of each
charged till 10th day of next
month.
month. (However, in special /
unavoidable circumstances, if
*The service provider will be responsible for paying
payment are delayed to the
his employees in the institution in the first 10 days of
13. service provider by procuring
every month. Such payment will not depend on the
agency for more than 90 Days
payments made by the Procuring Agency to the
for a particular hospital, this
service provider. The service provider will pay his
penalty shall not be imposed /
employees from his own resources. Partial Payment
applicable from 91st day
will not be considered paid.
onwards.
The service provider shall ensure that no member of A minimum ﬁne of Rs. 5000
the staff takes financial compensation or benefit shall be levied for every
14. from the patients or their attendants of any sort. instance of a proven or
reportedly correct complaint of
the same.
IMPORTANT POINTS:
a) Any protest or strike observed by the security staff due to any action of the Service
Provider i.e. Late / Non disbursement of salary, Non-compliance of Minimum Wage Rate
etc. will be considered a breach of contract and may lead to issuance of show cause
notice / explanation letter in addition to the penalty mentioned. Three show cause
notices / explanation letters may lead to termination of contract. In addition to that
procuring agency may initiate blacklisting proceedings along with forfeiture of
performance guarantee, as per discretion of the procuring agency. An occurrence of
strike will be documented by the hospital administration and the reasons of strikes shall
not be attributed to the procuring agency.
b) Penalty should be charged in case the contractor fails to enroll 100% HR on any day as
agreed in the contract. For example if 100 personnel are agreed then there must be 100
person enrolled on each day. If on any day the enrolled personnel are supposed to be 99
then penalty should be charged for missing 1 personnel.
c) The amount of the penalty will be imposed / approved / recommended by Administrative
Head of the Institution
Note: The administration and service provider shall create a WhatsApp Group to address the
operational issues and complaint management for immediate response. However, official
correspondence shall be made as per Govt. norms. The respective hospital will share the
details of the performance penalties from time to time to the Service Provider.
ANNEXURE – B
SALARY VERIFICATION CERTIFICATE BY HOSPITAL ADMINISTRATION
SALARY VERIFICATION CERTIFICATE

For the Month of __________
(As per Prevailing Labour Laws, Minimum Wage Rate and any other)
Name of Security No. of Days
Sr. CNIC Amount Paid
Staff Worked (Verified / Not Verified)
Signature & Stamp of Authorized Person

Note: The Service provider shall be bound to pay its staff before 10th of each month through
E-channel only, and the E-channel Receipt (signed & stamped by Service Provider) must be
attached with the Monthly Invoice of the same month for processing. However, E-channel
receipt shall be a mandatory part of monthly invoice from the second month of
commencement of services. It is further clarified that above Salary Verification Certificate
for a particular month should be part of monthly invoice from the day first.
ANNEXURE – C
MONTHLY ATTENDANCE PRO-FORMA AND PENALTY CALCULATION SHEET
HOSPITAL The Children’s Hospital, The University of Child

Health Sciences, Lahore
Monthly Comprehensive Attendance & Penalty Calculation of SECURITY Services for the Month of (xxx) (Based on Bio-Metric Attendance)
S N C Desi Shi Bio- 1 2 3 4 5 6 7 8 9 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 3 3

# a N gnat ft / Met 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1
m I ion Dep ric
e C loye Atte
d nda
Pla nce
ce Refe
renc
e/
Pag
e
No.
1
P P P P P P P P P P P P P P P P P P P P P P P P P P P P P P P
2
3
4
5 T
P P P P P P P P P P P P P P P P P P P P P P P P P P P P P P P ot
al
Required / Deployed
Personnel per day as
0
per Contract
85% of Total Strength
Total Present on each
Day 0
Total Absent / Missing

Personnel per day 0
SECURITY Personnel
Without Uniform (etc.) 0
No. of Late Arrivals,

Early Leave, Vacant
Points per day 0
Penalty on Absent /
Missing Personnel per
day 500 + (Daily Wage
Rate of Respective
Category) 0
Penalty on SECURITY
Personnel Without
Uniform 0
Penalty on Late
Arrivals, Early Leave,
Vacant Points per day
(200 per incident) 0
Total HR Penalty on
Each Day 0
*Daily Wage Rate = Quoted Rate (Category Wise) / 30
ANNEXURE – D
EQUIPMENT PENALTY CALCULATION SHEET
[The Children’s Hospital, The University of Child Health Sciences, Lahore]

Equipment Penalty Calculation Sheet for Security Services ( _______ )
for the Month of ( _____ )
Sr.# Date Description Detail as per Appendix 1 Penalty ( As Total Penalty
per Contract) per Day
Required Available /
Functional
Weapons (with
ammunition)
Hand Metal Detectors
Uniform including Shirt &
Trousers, Cap Shoes Belt,
1 Name Tag, Jacket in
winter etc.
Torch Light (Good Quality
and Range)
Walk through gate
Walkie Talkie
Weapons (with
ammunition)
2 Uniform including Shirt &
Name Tag, etc.
and Range)
Weapons (with
ammunition)
Name Tag, etc.
and Range)
-
-
-
Weapons (with
ammunition)
Name Tag, etc.
and Range)
SECTION IX- CHECK LIST
The provision of this checklist is essential prerequisite along with submission of tenders (with
technical proposal).
The sequence of Technical Bid must be as per below mentioned table.
MANDATORY REQUIREMENTS
Bid Security of estimated cost of articles / items given by the
1. department. The copy of Bid Security must be submitted with Technical Flag – A
Bid and original shall be attached with the Financial Bid.
2. Technical Bid Form (as per of Bidding documents) on letter head of the Flag – B
firm duly signed and stamped.
3. Bid Form (as per Bidding documents) on letter head of the firm, duly Flag – C
signed and stamped.
4. Performance Guarantee Form (as per of Bidding documents) on letter Flag – D
head of the firm, duly signed and stamped.
5. General Information Form (as per Bidding documents) on letter head of Flag – E
the firm duly signed and stamped.
Affidavit (as per bidding documents) on non-judicial Stamp Paper of
Rs.100/-
(i) The firm is not black listed by the procuring agency..
(ii) The documents/photocopies provided with Bid are authentic. In
case of any fake/bogus document look at any stage. They shall
be black listed as per Rules / Laws.
6. (iii) Affidavit for correctness of information. Flag – F
(iv) Undertaking that the guards/ personnel shall be given minimum
wage salary notified by the Punjab Government.
(v) Bidder is neither blacklisted by the procuring agency nor is any
litigation pending in this regard.
Affidavit for correction of information Form (as per form of Bidding
documents) on letter head of the firm, duly signed and stamped.
7. The Bidder shall be a legally registered entity with the formal intent to Flag – G
enter into an agreement.
8. The Bidder must have an active National Tax Number (NTN). Flag – H
9. The Bidder must have an active Punjab Revenue Authority (PRA) Flag – J
registration Number.
The Bidder who is barred/ blacklisted or disqualified either by any
10. Government/ Department / Agency / Authority. The Bidder will submit Flag – K
an undertaking in this regard.
11. The Bidder shall have valid registrations with EOBI and PESSI/ IESSI and Flag – L
ensure that they adhere to the guidelines / laws of the said entities.
12. The Bidder must have valid PTA license/ concerned authority license for Flag – M
operating Walkie Talkie system.

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FINANCIAL YEAR – 2023-2024.

GUIDELINES FOR BIDDING DOCUMENT

The Children’s Hospital, The

SECTION-I: INVITATION TO BIDS ..................................................................................................................... 4

2.1.2.Source of Government of the Punjab.

ii) Bidders should not be associated, or have been associated

iii) Government-owned enterprises may participate only if they

iv) Bidders shall not be under a declaration of blacklisting by

v) The invitation for Bids is open to all prospective

vi) A Bidder shall not have a conflict of interest. All Bidders

vii) A Bidder may be ineligible if –

(a) the Bidder is declared bankrupt or, in the case of

viii. Bidders shall provide to the Procuring Agency evidence of

ix) Bidders shall provide such evidence of their continued

x) Bidders shall submit proposals relating to the nature,

2.2. THE BIDDING DOCUMENTS

2.2.2. Clarification i) A prospective Bidder requiring any clarification of the

2.3. PREPARATION OF BIDS

(ii) Prices indicated on the Price Schedule shall be as per

(iv) Prices quoted by the Bidder shall be fixed during the

ii) The Bidders must adhere to the minimum wage rate

ii) The documentary evidence of the Bidder’s eligibility to Bid

(a) that the Bidder has the financial, technical capability

“38(2)(a)(vii) the financial proposal of the Bids found

2.4. SUBMISSION OF BIDS

2.4.1. Sealing and i) The mode of procurement is Single Stage---Two Envelopes.

2.5. OPENING AND EVALUATION OF BIDS

iii) Prior to the detailed evaluation, the Procuring Agency will

v) In case, the complaint is filed after the issuance of the final

2.6. AWARD OF CONTRACT

Sr.# Specification Description

 Conduct periodic outside patrols and periodically roam floors. Inspect

Sr. # Specification Description

3.1.4.38. However, in case of non-availability / non-functionality of Bio-Metric Machine, the service

3.1.5. Security Staff Requirements

a) Physical Fitness Certificate (Clear of Morbidity) from any Government

3.1.6. Qualification of Security Personnel

Sr. # Description Qualifications & experience

1 Supervisor Minimum Qualification: Matric

2 Security Personnel Job Description: (As listed in scope of services)

3 Security Personnel Job Description: (As listed in scope of services)

NAME OF FINANCING INSTITUTION:

NAME AND IDENTIFICATION NUMBER OF THE CONTRACT:

BID REFERENCE NO. (No. 59650 CH/UCHS).

a) The Bidder shall be a legally registered entity with the

 For Average Annual Turnover for the last 03

 For Average Annual Turnover for the last 03

3. HUMAN RESOURCE MANAGEMENT

 Crowd Management Plan

14 2.1.1 Bids shall be submitted to [The Children’s Hospital, The

17. 2.6.2 Amount of Performance Guarantee is 05% of the contract

Amount of Bid Security is Rs. 464,080/-

Amount of Bid security is 1% of the estimated price

21. 2.5.1 The Bid opening shall take place at:

22. 2.3.4 Not applicable

(a) “The Contract” means the agreement entered into

8. Payment 8.1. The method and conditions of payment to be made to the

13. Subcontracts Subcontracting is not allowed

(c) if the Service Provider, in the judgment of the Procuring

Dated this ____ day of 20 _.