This limited warranty is provided by the entity listed in the table below (“Amazon”, “we”, “us”) to you as the original purchaser of the products listed below (the "Product"). We warrant each Product against defects in materials and workmanship under ordinary use.
The Product may be manufactured by a third party not affiliated with Amazon.
Products covered by this warranty:
Product Coverage Period Amazon Basics products 1 year Amazon Commercial 1 year Ravenna Furniture 1 year Stone and Beam Furniture 1 year Rivet Furniture 1 year Pinzon products 1 year
If the Product is a consumable product (for example, an ink cartridge or food ingestible), this limited warranty is null and void as soon as the consumable part of the Product (for example, the ink) has been consumed. This limited warranty applies only to components of the Product that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use.
Product coverage: The Product will be covered for the corresponding time periods listed in the chart above. Coverage begins from the date of your original retail purchase of the Product from us. This limited warranty is not transferable to any subsequent purchaser or recipient of the Product.
If you obtain a replacement Product or part, this limited warranty applies to such Product or part for the remainder of the original warranty period or for 90 days from its shipment to you, whichever period is longer.
Options available for covered products:
During the warranty period, if a defect arises in the Product and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (1) replace the Product with either a new or a refurbished Product that is the same as or similar to the Product you purchased; or (2) refund to you the purchase price of the Product. All parts and Products that you return to us and for which we give you a refund or replacement will become our property upon our receipt.
There is no assurance, representation or warranty that any replacement Product will be identical to or will offer the same functionalities as the Product returned to us. Technological advances and Product availability may result in your receiving a replacement Product with a lower selling price than the original Product you purchased. In all cases, Product comparability will be determined by us at our sole discretion.
How can I obtain warranty service
For instructions on how to obtain service under this limited warranty, please contact customer service at 1-888-280-4331.
Customer service may ask you questions to determine your eligibility under this limited warranty. If you are eligible, a replacement order or refund will be issued, and you'll be given instructions for returning the defective Product, postage paid. Failure to ship the damaged part or Product back to us may result in your being charged for the replacement part or Product at full retail price. If we choose to send you a replacement, we will pay the cost of shipping the replacement Product to you.
Warranty limitations: TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS "LIMITATIONS" SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION. This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
