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IBM Business Analytics Performance Management: September 2011 Jan Biheller

"Information is exploding and it's in silos" "our resources are limited" "how do we align our goals and behaviors with our new responsibilities?" "how can we take advantage of the wealth of information available real-time from a multitude of sources to make more intelligent choices?"

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40 views

IBM Business Analytics Performance Management: September 2011 Jan Biheller

"Information is exploding and it's in silos" "our resources are limited" "how do we align our goals and behaviors with our new responsibilities?" "how can we take advantage of the wealth of information available real-time from a multitude of sources to make more intelligent choices?"

Uploaded by

zzzebrab
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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September 2011 Jan Biheller

IBM Business Analytics Performance Management

Business Analytics
2010 IBM Corporation

Business Analytics

For us to make sense of this new world, we must consider three critical questions . . .

Information is exploding and its in silos


I Need Insight

Everything is moving faster


I Need Flexibility

Our resources are limited


I Need Efficiency
How do we align our goals and behaviors with our new responsibilities, so that caring for our planet and its people is no longer perceived as generosity or sacrifice?

How can we take advantage of the wealth of information available real-time from a multitude of sources to make more intelligent choices?

How we adapt to the expectations of its new clients and the ever faster pace of change that it brings?

New Intelligence

Dynamic Enterprise
(Embrace Change)
2010 IBM Corporation

Green & Beyond

Business Analytics

Driving a Smarter Enterprise


70% of CFOs believe they have an advisory or decision making role on an Enterprise Agenda
MARKETING EXECUTIVE MANAGEMENT SALES

Finance needs to improve its effectiveness in order to deliver on the Enterprise Agenda

FINANC E

Importance

Effectiveness Gap

PRODUCTION AND DISTRIBUTIO N

FINANC E

PURCHASIN G

Driving integration of information 39% across the enterprise

73% 52% 51% 62% 59% 80% 77% 85% 80%

34% 28% 26% 23% 21% 100%

1 2 3

Providing inputs into enterprise strategy

Supporting / managing / mitigating enterprise risk


CUSTOMER SERVICE TECHNOLOG Y IT/R&D HUMAN RESOURCES

Measuring / monitoring business performance Driving enterprise cost reduction

0%

20%

40%

60%

80%

Source: 2010 IBM Global CFO study

2010 IBM Corporation

Business Analytics

Analytics-Driven Organizations Outperform


Efficiency + Business Insight Contributes to Better Financial Performance

> 20x
more

49%
14,0%
more

30%
more

11,3% 9,4%

12,1% 9,3%

0,5%
EBITDA
5-year CAGR (Compound anual growth rate, 2004-2008)

Revenue
5-year CAGR, 2004-2008

ROIC
5-year average, 2004-2008

Value Integrators
4

All other enterprises

Revenue Growth: N = 580; EBITDA: N = 531; ROIC: N = 501; Source: IBM Institute for Business Value, The Global CFO Study 2010

2010 IBM Corporation

Business Analytics

What do we hear from Customers

Sharing of the information is inefficient excell based


Everyone is working with different numbers lack of single source of truth Users cannot get the right information they need on time need to involve IT

Information spread across hundreds of disconnected spreadsheets


Planning process is too long

Inability to model scenarios and conduct "what if" analysis


Different tools access different data
2010 IBM Corporation

Business Analytics

Business Analytics
Financial Management

Instrumented Interconnected Intelligent

Information Led Transformation

Revenue

Expenses

PERFORMANCE
Performance

DECISION MAKING
How are we doing?

TRUSTED INFORMATION
Why?

DATA

What should we be doing?


Assets
2010 IBM Corporation

Business Analytics

Actionable Insights to Answer Key Questions How are we doing?

MARKETING

FINANCE

How are we doing?


SALES HR

Why? What should we be doing?

OPERATIONS CUSTOMER SERVICE IT


2010 IBM Corporation

PRODUCT DEVELOPMENT
7

Business Analytics

How Are We Doing? Right Information, Right Time, Simple and Quickly

Reporting
Provides full breadth of report types Delivers consistent information across all types of report output Can be personalized and targeted Enables collaboration across users, communities and with IT Provides access via email, portal, MS-Office, search and mobile devices etc.

2010 IBM Corporation

Business Analytics

Why?

Analyses
Ad-hoc reports Provides guided exploration across multiple dimensions of information Gets to the why behind trends to reveal symptoms and causes

Moves from summary level to detail levels of information effortlessly

2010 IBM Corporation

Business Analytics

What should we be doing?

Planning
Performs complex analysis Scenario modeling easily and quickly

2010 IBM Corporation

Business Analytics

IBM Business Analytics Client Advantage: All Capabilities


Real Time
Historical Future

2010 IBM Corporation

Business Analytics

New ways of working to optimize decisions and actions

New Approach
Traditional Approach

Predict and act

Lack of Insight
Volume

Velocity

Sense and respond

Inefficient Access

Instinct and intuition

Real-time, fact-driven

Skilled analytics experts Variety

Everyone

Automated

Inability to Predict

Optimized

2010 IBM Corporation

Business Analytics

2010 IBM Corporation

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