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WorkSheet Class XI Comm - 1

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24 views2 pages

WorkSheet Class XI Comm - 1

Uploaded by

schooltoonz
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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EMERGING MODES OF BUSINESS :E- BUSINESS AND OUTSOURCING

CLASS XI B

1. Which businesses have firms at one end and their customers at the other?

A. B2C commerce
B. B2B commerce
C. C2B commerce
D. C2C commerce

2. E-bay service is called?

A. B2C
B. B2B
C. C2B
D. C2C

3. Historically, the term e-commerce originally meant facilitation of __________ transactions using
Electronic Data interchange (EDI) technology to send and received commercial documents like
purchase orders or invoices.
(a) C2B Commerce
(b) C2C Commerce
(c) B2B Commerce
(d) B2C Commerce

4. __________ refers to contracting out some of its activities to a third party which were earlier
performed by the organisation.
(a) Outsourcing
(b) BPO
(c) E-Commerce
(d) E-Banking

5. ABC Ltd. Is specialised in consultancy service. The company make software for a reputed bank
of USA. It is also specialised in making accounts of that bank. To carry on this work, ABC Ltd.
Hired professionals like engineers ,CA, etc., who are very competent in providing such services .
(a) Name the kind of business carried by ABC Ltd.
(b) Explain the features of business mentioned above.

6. Mrs. Susma had to travel a lot and usually come late night from her workplace. She is always
worried to carry huge amount of cash in her purse as she purchase all her household things on the
way.
(a) Suggest how she can avoid carrying cash, but still buy the things on the way.
(b) Suggest other utilities of smart card

7. What precautions must be taken by a customer while placing an order through online ?
8. ABC limited has business of production of snacks. It deals in variety of light snacks and diet
wafers for easy crunching even by the health conscious people. It deploys a number of workforces in
its food processing unit to ensure efficiency and effectiveness of the production process. To keep
everyone well connected with the organizational goals and policies, the manufacturing unit is well
connected with the administrative section through a local area network. It ensures timely
communication between the different departments. To ensure that it creates a wide network base of
satisfied customers, it regularly takes feedback from its customers through various surveys. To
ensure timely distribution of its products to its widespread customers, it has hired professional
logistics services from PQR Ltd. through an agreement. Seeing its popularity amongst the masses,
the consumer forum has also shown support for ABC Ltd., recognizing its inputs in consumer’s and
society’s welfare at large. On the basis of reading the case above, identify that the following lines
from the paragraph point towards which form of e-business.

1. “The manufacturing unit is well connected with the administrative section through a local area
network….”.

(A) B2B (B) Intra-B (C)C2B (D)B2C

2. “It regularly takes feedback from its customers through various surveys”.

(A) B2B (B) Intra-B (C)C2C (D)B2C

3. “The consumer forum has also shown support for ABC Ltd”.

(A) B2B (B) Intra-B (C)C2C (D)B2C

4. “It has hired professional logistics services from PQR Ltd. through an agreement”.

(A) B2B (B) Intra-B (C)C2C (D)B2C

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