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Module 1 Midterm

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Daril Jay R Lumilan
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45 views2 pages

Module 1 Midterm

Uploaded by

Daril Jay R Lumilan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Module 1

Learning Objectives:

 Identify and replace used technology consumables in accordance with manufacturer's


instructions and organizational requirements

MAINTAIN TECHNOLOGY

THE BUSINESS REGISTER

A consumable is any item that is consumed by the business tool in use, and without the
consumable the tool becomes useless. A photocopier requires power, paper, and toner to produce
a copy. Without these items copies cannot be made and the efficiency of the business suffers. It
is therefore very important to ensure that there is a sufficient supply of all consumables, they are
available, and users have sufficient skills to be able to install them.

THE BUSINESS REGISTER WILL RECORD ALL DETAILS OF THE ASSET, INCLUDING
THE CONSUMABLES WITH A DESCRIPTION AND PART NUMBER IF APPLICABLE. IT
IS NOT ENOUGH TO LIST THE MODEL OF THE TOOL, BUT ALSO THE PART
NUMBER AS THIS WILL ENSURE THE CORRECT ITEM IS SUPPLIED.

Not all consumables are user replaceable. In some photocopiers the toner is replaced by
technicians, while in others the user is expected to replace them. In most cases there are
consumables that will need replacing to ensure the tool is fully functional.

Management Decisions

As consumables represent a cost, the similar decisions relate to the consumables that relate to the
tool itself.

Who has Access Rights?

Who has the right to dispense the consumable? As these items are assets and represent a cost,
they must be controlled to ensure that the item is used in the asset. In some cases the cost will
need to be allocated to a department. In other cases the use will need to be recorded to ensure
that reordering takes place when necessary.

What to Order?

In some cases there will be the manufacturer's brand and there will be aftermarket or alternatives.
Management will need to make a decision as to which type of product the company is going to
use. There are usually cost advantages associated with using the aftermarket, but they may void
warranty and there may be performance issues. Regardless of which choice management decides,
the decision needs to be recorded.

Supplier

The supplier of consumables should be identified, either in the register or in the stock list. With
some business items there are many suppliers and the quality may not be significantly different.
In the case of business tools there may only be one supplier so that it is important to identify the
supplier to they can be easily found. This is especially true if an aftermarket supplier has been
chosen and the contact details are unknown or unclear. It is also important to know the supplier
should there be any issue with the performance of the part and there is a warranty issue.

Training

There is also the issue of training. In some cases a local expert will install the item to ensure that
it is installed and installed correctly. Installing paper in a photocopier may be obvious, while the
removal of the back of a mobile phone to replace the battery may be a little more challenging. As
well as the physical process, there may be operational considerations, such as turning off the
phone before removing the battery.

The process and procedure for replacement for each of the consumables for each of the tools
needs to documented and stored in an accessible location. In some cases this documentation will
be written in house to explain what and how to make the changes. In other cases it may be a hint
list that is used in conjunction with the instructions on the tool.

Documentation

Any documentation that was provided with the tool and any notices or documents that were
created in-house to support the tool need to be stored in a known and accessible location.

Ordering

In any order process there is a lag time between the order being made and the order arriving. As
consumables are a stock item, the quantity to be ordered must consider the lag time, the normal
consumption that will occur over this time, and the reliability of supply. There is also the
question of who is allowed to order in the business.

These are standard business decisions relating to the purchase of any item for the business, and
the process of ensuring there is an adequate supply of consumables should follow the same
process.

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