Cureus
Cureus
Cureus
Abstract
Background
During the COVID-19 pandemic, universities worldwide pivoted to distance education, primarily online,
using various blended learning tools. In the contemporary era, characterized by widespread high-speed
internet and the ubiquity of social media (SM), SM has become an essential tool, especially among students.
This study aimed to assess the perception, impact, and preferences of various SM platforms for learning
among health sciences students in the post-COVID-19 era.
Methodology
The study was conducted at constituent colleges of Jouf University and Northern Border University between
January and June 2022. Responses from 560 students were assessed using a self-administered, pre-validated
questionnaire comprising 31 questions. These questions addressed students' perceptions, preferences, and
learning modes derived from SM. Descriptive and inferential statistics evaluated the influence of SM on
student learning.
Results
On average, students spent 3.18 hours daily on SM. YouTube (41.1%) and Instagram (37.1%) emerged as the
most preferred platforms for learning. A significant 86.4% of students utilized SM for accessing subject-
related texts and watching related videos. Moreover, 78.6% believed that SM platforms enhanced their
subject knowledge following lectures. Logistic regression analysis indicated maximum learning benefits for
students who used SM between two to three hours daily.
Conclusion
Social media platforms, when used judiciously, can enhance the learning experience for health sciences
students in the post-COVID era. While offering opportunities to acquire new knowledge and skills, care
must be taken to prevent misuse, abuse, or related health hazards.
Introduction
For most people who have access to the Internet in many different nations, social media (SM) is quite
popular. Universities across the world have started delivering distance education, most of it online, during
the COVID-19 pandemic. This is accomplished using a variety of blended learning tools, including
synchronous online tutorials. A collection of Web 2.0-inspired, technologically advanced apps that enable
the production and exchange of user-generated content is known as SM [1]. In the past several years, SM has
seen exponential growth. About 2.65 billion individuals worldwide were reportedly utilizing SM as of 2018.
By 2021, there will likely be more than three billion active SM users, or around one-third of the world's
population, demonstrating the enormous influence of social connectivity [2]. A cheap, effective, and
influential method of facilitating communication online is through the use of SM, via which consumers of
SM use among American adults between 18 to 29 years old surged from 12% in 2005 to 90% in tandem with
the broad use of smartphone technology. According to a survey done in 15 countries, higher education
students are to blame for the rising use of mobile devices like tablets and smartphones [5]. According to
Alanzi and Al-Habib [6], relevant SM platforms utilized by the participants for learning purposes are listed
from highest to lowest order according to their usage: YouTube, Twitter, LinkedIn, Snapchat, Instagram, and
Facebook. Most of them (58.87%) used these platforms for longer than three hours each day. The majority of
those polled (82%), acknowledged that SM may be used to spread information about healthcare quality
issues, with YouTube being the channel of choice for this purpose. The use of SM by medical students has
also increased significantly. It is giving medical educators new teaching and learning paradigms to consider
[7]. A study by Rajeh et al. [8], included 1034 dental students, where the most popular SM network was
WhatsApp (97.5%), which was followed by Twitter (85.2%), Snapchat (90.5%), and Instagram (83.4%). SM
was utilized for community conversation (55.8%), general information search (63.3%), general idea
exchange (63.1%), and amusement (81.4%). According to the majority of publications, social media has a
great capacity for boosting contact between learners and their educators [9-12]. It enables customizing
teaching to suit each student's learning capabilities and fosters problem-solving in the classroom [13]. It
actively addresses instructional issues and helps learners become more involved in the lesson being taught
[14]. It also makes possible timely communication, which boosts knowledge accessibility and improves
responses during student-teacher interactions [15]. Additionally, resources and relevant content can quickly
and effectively be shared through social media in the given time frame. As a result, this form of
communication acts as a repository of educational resources, which all students can take advantage of [15].
It is undeniable that SM sites are evolving into a substantial source of scientific data, including news,
technical debates, and educational resources. Consumers utilize SM to get health-related consumer
evaluations, support a healthy initiative, share their health experience, and establish a health platform or
community, according to a poll of 1060 United States (US) adults conducted by a health research institute
[16]. Students studying medicine and dentistry can utilize SM to broaden their knowledge, engage in
learner-teacher interaction, and participate in the teaching curriculum outside of the classroom. Due to the
ease of using the internet instead of actual travel, as well as the ability to engage virtually with a huge
number of people through the creation of group discussion forums, users chose traditional educational
methods [17].
Social media has nearly permeated the entire world as an effective means of communication. Students at
universities utilize social media as their main form of communication. A student's life revolves around
studying, tasks, assignments, and projects. However, in today's age of technology, a student's life is
additionally impacted by a plethora of social media platforms like Instagram, Facebook, Twitter, and many
more, which makes it challenging for students to concentrate on their studies [18,19].
The pandemic has fostered the use of multiple SM platforms in the academic sector, but it has also resulted
in the decline of non-verbal communication, the failure of substitute clinical activities, and contacts
between educators, learners, and patients. During the COVID-19 epidemic, SM use to further educational
objectives had both beneficial and detrimental outcomes [19]. It might be quite helpful to be aware of the
benefits and drawbacks of social media in the context of specialized and medical education. A thorough
study on using social media for education in the post-COVID era is, however, lacking. The findings of our
study could help shed light on continued advantages and existing barriers in relation to the use of SM.
Therefore, this study aims to understand how university students utilize social media in the post-COVID
era. The study aims to assess the usage, perception, and preferences associated with SM to enhance learning
among the university students in the post-COVID-19 era.
After calculating the educational usage of SM, the sample size was approximated using the World Health
Organization sample size calculation formula. The sample size formula used for n=Z2P(1-P)d2, where n is
the sample size, Z is the statistic corresponding to the level of confidence, P is expected prevalence (it was
calculated according to the pilot study), and d is precision (corresponding to effect size). Finally, data were
gathered from the estimated sample size of 500. A non-probability convenience sampling technique was
utilized to recruit participants in the study. Informed consent was requested from all enrolled participants
prior to initiating the study.
Independent variables
The independent variables were gender, academic year and gross point average (GPA) (GPA < 7/10 and GPA
at least 7/10).
Outcome variables
Dependent variables included time spent on SM, and preferred type of SM. The gathered information was
transferred to the Statistical Package for Social Sciences (SPSS) version 25 (IBM Corp., Armonk, NY, USA).
The descriptive data were used to describe the participant's demographics, use of SM, and attitudes on
academic success, career learning, and talent. SPSS version 25 statistical package was employed to analyse
categorical data. P<0.05 was considered statistically significant. A logistic regression analysis test was used
to assess the regression coefficient of the independent variable on the dependent variable.
Results
There were a total of 500 participants, out of which 242 were male (48.4%), whereas 258 were female
(51.6%). Table 1 demonstrates the students' daily average time spent on SM. Nearly 45.3% of the students
used SM for longer than four hours a day, and 3.18 hours per day were calculated as the average amount of
time spent.
Table 2 shows that the majority of students utilized YouTube (41.1%) and Instagram (37.1%) for educational
purposes. Facebook and WhatsApp were the other platforms utilized, accounting for 13.4% and 8.4%,
respectively.
Facebook 41 8.4
WhatsApp 66 13.4
Table 3 shows that in the gender-wise analysis, the majority of female participants (52.1%) used SM more
when compared to males (47.9%).
Table 4 demonstrates that when the academic year-wise distribution was analyzed, the majority usage of SM
was seen in the following sequential order: 2nd-year students (37.5), 1st year (23%), 3rd year (16.5%), 4th
year (14.9%), and 5th year (8.1%).
Year 3 81 16.5
Year 4 73 14.9
Year 5 40 8.1
Table 5 demonstrates that 86.4% of the participants were students who used SM platforms to read texts
relevant to their fields - in this case, health sciences - as well as to view videos. About 51.4% of the students
utilized SM to discover reading material associated with their course themes. A quarter of the students
(26.6%) shared videos and links to the instructional resources for their fellow classmates to view. About
39.4% of the participants reported using SM platforms for communication around health literacy. This
includes enquiring about and imparting their knowledge of healthcare disciplines. About 14.6% of students
utilized this forum to remark and ask questions about various issues in the health sciences.
TABLE 5: Percentage of students using social media (SM) for different educational purposes
Table 6 depicts that "improving their knowledge following classes" was the main benefit students felt from
utilizing SM (78.6%). The second important factor, which 54.6% of the students believed was beneficial to
them, was "increasing understanding following practicals or clinics." The students believed that their
understanding of "disease prevention" had improved (43.8%), and they believed that SM had taught them
about illness management (41.6%).
Table 7 represents the perception of students using SM for teaching purposes, where the result shows that
the median value and interquartile range (IQR) were highest among students who believe that class should
have a Facebook group, whereas for other purposes like WhatsApp groups, for queries, and for interactive
discussion, it was the same.
TABLE 7: Perception of students of applying social media (SM) for teaching purposes
Table 8 demonstrates the perception regarding SM tools in increasing student interaction for learning,
where the majority of students agreed (43.6%) that it helps in increasing the interaction among the students,
whereas 28.1% of students gave neutral responses. Only 1.6% strongly disagree with the perception of
interaction among students via SM.
Disagree 38 7.7
TABLE 8: Social media (SM) tools increase student interaction for learning
Table 9 demonstrates the pupils' reluctance to utilize SM. When asked if using SM was a waste of time, the
majority of students, 34.3%, agreed, while 18.4% strongly agreed. When presented with this question, 32.5%
of the class gave an indifferent response. This indicated that the majority considered the excessive use of SM
for learning to be a time-waster. When asked if they had trouble using SM for educational reasons because of
internet connectivity, the majority of students, 38.9%, answered in the negative. Internet availability was a
barrier to learning through SM, according to 26.7% of respondents, with 10% strongly agreeing. The majority
of students, 48.7%, agreed that the SM alerts bother them and divert their attention. In contrast to 13% who
strongly agreed, 32.7% were ambivalent on the matter. When asked whether using SM for learning causes
mental fatigue, 42.3% nodded in agreement, while 13% strongly agreed. When this question was posed,
32.7% of the students responded in the second majority.
SM is wastage of time Internet availability is a constraint Notifications are disturbing SM usage is mentally tiring
N % N % N % N %
Table 10 shows the analysis regarding the parameter “SM tools increase students' interaction for learning”
in relation to the duration of SM usage, gender, academic year, and type of SM platform used. A statistically
significant association (B=0.576, p<0.05) was found between the students who used different SM platforms
for two to three hours and the learning through SM tools. This group perceived that SM tools increased their
interaction for learning by more than four times compared to the students whose usage was less than one
hour. Similarly, the students whose usage was between one to two hours and the ones whose usage was more
than three hours also perceived that these platforms increased their learning through interaction, and this
perception was 1.45 times higher than that of those whose usage was less than one hour.
-
Duration of SM (1 to 2 hours) 0.332 1.496 1 0.221 -1.058 0.245
0.407
-
Gender (Male) 0.177 1.623 1 0.203 -0.573 0.122
0.226
Gender (Female) 0a . . 0 . . .
SM tools increase students' interaction for
Academic Year (1) 1.057 0.348 9.256 1 0.002 0.376 1.739
learning
-
Type of SM (Facebook) 0.314 1.648 1 0.199 -1.02 0.213
0.403
-
Type of SM (YouTube) 0.188 2.044 1 0.153 -0.638 0.1
0.269
Type of SM (Instagram) 0a . . 0 . . .
TABLE 10: Ordinal logistic regression analysis for predicting the variables influenced by the
parameter
The superscript value describes the constant value which is set to 0 as it is redundant.
The results in the above table also show that the male students felt that these platforms helped their
learning more compared to the female students. The results also suggested that there was a statistically
significant (B=1.05, p<0.05) relationship between the first- and second-year health sciences students and
their learning through SM. This group of students felt that these platforms increased their interaction for
learning by nine and seven times, respectively, compared to the fifth-year students. The students felt that
YouTube (B=.36, p<0.05) provided twice as much learning compared to Instagram, whereas WhatsApp and
Instagram were also more useful platforms compared to Facebook.
Discussion
The average time that students are spending on SM
The data shows that the students who used different SM platforms for two to three hours perceived that SM
tools increased their interaction for learning more than four times compared to the students whose usage
was less than one hour. Similarly, the students whose usage was between one to two hours and the ones
whose usage was more than three hours also perceived that these platforms increased their learning through
interaction and this perception was 1.45 times higher than those whose usage was less than one hour. Hence,
Based on the results of our study, we concluded that there is a positive relationship between the use of SM
for two to three hours and the students' learning. This finding is similar to a study done in a medical school
in Vietnam where students with similar usage of SM platforms performed better when their cumulative
gross point averages (CGPAs) were considered [1]. A study done in three dental schools in Saudi Arabia
showed a similar pattern where students felt that moderate usage of SM improved their learning [8]. The
students felt that their learning increased with social interaction through the various platforms. We believe
that more than three hours resulted in a wastage of time and distraction for the students, whereas less than
two hours was too little time for any kind of learning to happen. The students who spent more time on SM
probably studied less. Hence, we can conclude that there should be a balance between studying on your own
and using SM tools. The literature is not conclusive about the effects of SM on student learning. Some
studies have found that SM has a positive impact on student learning, while others have found that students
have negative perceptions of their learning education [29,33].
Our study also shows that the early-year students learn more when interacting with others through SM
platforms compared to the senior-year students. We can say that in the senior year, students become more
independent learners and rely more on self-directed learning more than collaborative learning through SM.
The students who enter the first year of any health sciences programme take time to develop their
independent learning skills. They use collaborative learning with peers as a support for learning. However,
once they progress to the senior years they develop self-regulated learning skills and become more
independent learners. Based on this, we can recommend that the students in the early years be supported to
develop their independent learning skills.
Conclusions
This is the first study done in northern Saudi Arabia amongst healthcare students to identify the pattern of
SM usage and its association with the students' learning. SM is still considered a mode of learning in the
post-COVID-19 era that helps health sciences students learn well if used appropriately. Most of the students
in the setting use different SM platforms for learning, with Instagram and YouTube being the most utilized.
Students felt that SM usage of two to three hours daily maximized their learning. The findings of our study
can be considered by the university administration in order to incorporate the use of SM platforms formally
into teaching and learning strategies. We feel that with appropriate rules and regulations, these platforms
can be used to enhance student learning in addition to traditional methodologies.
The COVID-19 pandemic has had significant effects on education; as a result, there seems to be an increase
in the usage of social media for education during an epidemic. Overall, the reaction from the educators was
favorable; the benefits of adopting social media for learning outweighed the drawbacks. Although more
research is required, these results imply that social media's special qualities and accessibility can be quite
helpful in educational activities. Therefore, educational institutions can use hybrid blended learning, which
combines in-person and online instruction, to give more students the advantage of being able to take
courses that may not be offered near them and to give them the benefit of learning at flexible times.
Appendices
APPENDIX A
Questionnaire
Section 1 (Demographic information)
1. E-mail:
2. Institute:
3. College:
o College of Medicine
o College of Dentistry
o Others
4. Gender
o Male
o Female
-------------------------------------
o Year 1
o Year 3
o Year 4
o Year 5
o 3 or more hours
o Facebook
o YouTube
o WhatsApp
o Instagram
o Facebook
o YouTube
o WhatsApp
o Instagram
o Facebook
o YouTube
o WhatsApp
o Instagram
o Comments/raising questions
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
8. Downloading and uploading files on social media is convenient (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
9. Useful to learn from others through social media platforms (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
11. Prefer to work with groups on social media (Mark one only)
o Strongly agree
o Agree
o Disagree
o Strongly disagree
12. The usage of social media platforms results in wastage of time: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
13. Internet availability is a possible constraint in using social media platforms for learning: (Mark one
only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
14. Social media notifications are a potential source of bother: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
15. Usage of social media platforms is mentally tiring: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
16. Class should have its own Facebook page: (Mark one only)
o Strongly agree
o Agree
o Disagree
o Strongly disagree
17. Class should have its own WhatsApp group: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
18. Students can use social media effectively for interacting and asking questions: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
19. Interactive discussions can be done through social media (groups, pages, blogs, etc.) (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
20. Social media network meets students’ needs and interests: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
21. Social networking is an effective way for the students to connect: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
22. I enjoy my time when using social media platforms: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
23. Social media tools increase student’s interaction for learning: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
25. By using social media platforms, students can personalize their learning needs: (Mark one only)
o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree
Additional Information
Author Contributions
All authors have reviewed the final version to be published and agreed to be accountable for all aspects of the
work.
Concept and design: Osama Khattak, Anshoo Agarwal, May Hamza, Yanina Singh
Acquisition, analysis, or interpretation of data: Osama Khattak, Kiran K. Ganji, Azhar Iqbal, Mahmoud
G. Salloum, Kholood AS Al-Hammad, Geetha Subramaniam, Farooq Chaudhary
Drafting of the manuscript: Osama Khattak, Kiran K. Ganji, Anshoo Agarwal, Azhar Iqbal, Mahmoud G.
Salloum, Kholood AS Al-Hammad, Geetha Subramaniam, Yanina Singh
Disclosures
Human subjects: Consent was obtained or waived by all participants in this study. LCBE local committee of
bioethics issued approval 14-15-9/40. The protocol entitled, "Student Perception and Preferences With
Social Media for Enhanced Learning in Health Sciences Following Post-COVID-19 Era: A Cross-Sectional
Study" has been approved. Animal subjects: All authors have confirmed that this study did not involve
animal subjects or tissue. Conflicts of interest: In compliance with the ICMJE uniform disclosure form, all
authors declare the following: Payment/services info: All authors have declared that no financial support
was received from any organization for the submitted work. Financial relationships: All authors have
declared that they have no financial relationships at present or within the previous three years with any
organizations that might have an interest in the submitted work. Other relationships: All authors have
declared that there are no other relationships or activities that could appear to have influenced the
submitted work.
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