SEMESTER: FIRST ‫المملكة العربية السعودية‬

YEAR: 1438/1439 ‫وزارة التعليم‬

COURSE: INTRODUCTION TO ‫جامعة أم القرى‬
INFORMATION SYSTEMS ‫كلية الحاسب ونظم المعلومات‬
DATE:11/23/2017
DURATION:1H20 (4/4 PAGES)
CLOSED BOOK (NO MOBILE)

Student name ……………………………………………Student ID……………………………

Questions
1. Write True or False for each of the following statements (7 pts)

1. [ True ] Knowledge is awareness and understanding of a set of information and the

ways information can be made useful.

2. [ False ] One of the characteristics of valuable information is to be secure which mean it

should be error free.

3. [ False ] Mobile commerce uses information systems and the Internet to perform all business-
related tasks and functions.

4. [ True ] Competitive Advantage can result in higher-quality products, better customer

service, and lower costs.

5. [ False ] Database virtualization is often used to clean up problems with data.

6. [ True ] Technology acceptance model is a measure of how widely technology is spread

throughout an organization.

7. [ True ] Middleware is software developed to address situations where a company acquires

different information systems.

8. [ False ] One of the advantages of off-the-shelf software is you get exactly what you need.

9. [ True ] A new trend in database management, known as Database as a Service, places the
responsibility of storing and managing a database on a service provider.

10. [ False ] Once data has been entered into a computerized information system, it is usually
not necessary to ensure that the quality of the data is maintained through a continual process of
correcting and updating activities. That is the benefit of a computerized system – once entered,
always correct.

11. [ False ] Computer hardware technologies include microcomputers, midsize servers, and
large mainframe systems, but not the input, output, and storage devices that support them.
 12. [ True ] Information technology primarily helps for-profit businesses improve the
efficiency and effectiveness of their business processes, managerial decision making, and
workgroup collaboration and thus strengthen their competitive positions in a rapidly changing
marketplace.

13. [ False ] The central processing unit (CPU) is the most important hardware component of a
computer system that can be subdivided into two major subunits: the arithmetic- logic unit and
the control unit. The ALU performs arithmetic operations, while the control unit is used to
perform logical operations.

14. [ False ] Unlike hardware, which has several categories, software only has one category:
computer applications.

2. Multiple choice questions: for some questions, more than one choice can be selected (6 pts)

1- Organized collection of people, procedures, software, databases, and devices to create, store,
share, and use the organization’s knowledge and experience:
A) Artificial intelligence (AI)
B) Knowledge management systems (KMSs)
C) Decision support system (DSS)
D) Management information system (MIS)

2- Many global challenges face information system which are:

A) Cultural challenges
B) Product and service challenges
C) Infrastructure challenges
D) None of them

3- A program to detect and eliminate viruses is an example of what type of software?

A) Personal productivity software
B) Operating system software
C) Utility software
D) Applications software

4- Software that enable users to improve their personal effectiveness is called

A) Personal productivity software
B) Operating system software
C) Utility software
D) Graphics softwares
5- An information-analysis tool that involves the automated discovery of patterns and relationships
in a data warehouse is called
A) Data mart.
B) Data mining.
C) Predictive analysis.
D) Business intelligence

6- Supercomputer systems ….
A) Are extremely powerful
B) Have a keyboard and a monitor with limited processing.
C) Are less costly than mainframes.
D) Do parallel processing with thousands of microprocessors.

7- Commercial off-the-shelf software

A) Are developed with an organization to be used by this same organization
B) Are cheaper than custom software.
C) Are built with the intention of selling the software in multiple copies
D) Are built with the intention of selling the software to multiple companies

8- Operating system’s User interface can be …….

A) Command-driven.
B) Menu-driven.
C) Graphical.
D) None of these.

9- Relational databases
A) Are the most widely used among the other types of database structures
B) Use records to represent files
C) Can relate data in one file with data in another file if both files share a common data
element
D) Use rows to represent records

10- An information system application that is intended to replicate the knowledge of someone who
is extremely knowledgeable in a specific are is called a(n):
A) Knowledge management system
B) Decision support system
C) Expert system
D) Strategic information system
 11- Within a modern organization there is one thing that should be protected as tightly as money in
a bank vault, it is the lifeblood of an organization, it is:
A) The company's computer technology
B) The structure of the company's telecommunications network
C) What information systems the company is using
D) The company's data.

12- This database model consists of data values describing the attributes of an entity, and the
operations that can be performed upon the data:
A) Hierarchical structure.
B) Network structure.
C) Object-oriented structure.
D) Relational structure.

3. Name three strategies to achieve competitive Advantage (2 pts)

See Slide 43 and 44

4. Name the five components that make up an information system (1.5 pts)

hardware, software, data, people, process (procedures)

5. What is the difference between data, information, and knowledge? (2 pts)

See Slide 6

6. What are the main services a DBMS provides? (1.5 pts)

See Slide 188