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VENTURE

AI startups will need ‘quality of


revenue’ to raise in 2025, seed
VCs warn

Julie Bort 7:00 AM PST · November 5, 2024

IMAGE CREDITS: BARAK SHRAMA/ SLAVA BLAZER PHOTOGRAPHY / FLICKR

Fundraising in 2025 will continue to be a “tale of two cities,”


VC Renata Quintini, co-founder of early-stage VC
Renegade Partners, said onstage at TechCrunch Disrupt
last week.

“Some companies, really having the promise of going after


big markets growing fast, [will be] receiving a lot of funding
and momentum.” But on the other side, the “companies
that need to build real businesses and efficient
businesses” will struggle to raise cash, Quintini warned.
She’s referring to the tight fundraising market that startups
have faced in the era of higher interest rates. In 2023, some
3,200 startups died after they easily raised money during
the party times of 2021. In 2024, VCs stampeded toward
funding AI companies, and many other early-stage
startups struggled to raise and more deaths occurred.
Fintech was particularly brutal in 2024.

As 2025 arrives, the best chance of getting venture funding


will be to have solid business fundamentals. (Unless you’re,
say, a world-renowned AI scientist.) That means selling a
product or service at a profitable price point that serves a
sizable customer base.

But wait! There will be more to it than just landing paying


customers, VC Corinne Riley, partner at Greylock warned
onstage.

“There is no set milestone” of sales or growth that will turn


VCs’ heads next year, Riley says. “There is no key number
that if you achieve it you’re going to raise a successful
Series A. What we’re looking for is actually the quality of the
ARR [annual recurring revenue], and not the quantity of
ARR.”

In other words, are customers sticking around once they’re


on board? Do they tend to increase their spending with the
startup over time? The startup might actually have fewer
customers than competitors, and less revenue, but if the
customers it signs stay, investors will write checks.

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“We’re looking for a quality customer base that you’re


going to be able to repeat over and over and over again
once you have more capital,” Riley says.

“This is what VCs mean when they talk about ‘you need to
build moat,’” VC Elizabeth Yin, co-founder of Hustle Fund,
said onstage. That’s a way to describe how to lock in
customers so they won’t choose to leave. “The more
unique things that you can do that other people can’t do,
the more that helps you.”

Riley offered as an example a Greylock portfolio company


called Braintrust, which helps developers build and
evaluate the performance of their AI apps. Greylock was
convinced to lead its $5 million seed deal because the
founder, Ankur Goyal, landed early customers who were
“taste makers in the industry.” He had Zapier, Coda,
Airtable, and Instacart as customers, “people that were at
the forefront of building products with AI,” she described.

Well-connected marquee customers, should they be


happy with the offering, bring in other such customers, and
so the cycle goes. Braintrust has gone on to land other
known tech names like Stripe and Notion, it says. And in
October, Andreessen Horowitz’s Martin Casado led a $36
million Series A, with Greylock participating.

Such “quality of customers” has always mattered to


investors — that’s why naming customers is important. But
in 2025, after the AI gold rush, that metric will become even
more critical because much of the revenue that so many AI
startups have reeled in will turn out to be one-time-only
revenue.

In another panel at Disrupt, one on bouncing back after a


down round, VC Elliott Robinson, a partner with Bessemer
Venture Partners, described the situation. At the start of
2024, the boards of nearly every large company bit their
nails over AI and allocated fat exploratory budgets to their
CIOs to go buy products and explore.

“Now we’ve kind of lived through 18 and 24 months of


buying AI stuff, and where we’ve seen companies go from
zero to four [million dollars in revenue] and four to 20
[million],” he said. “The question now is, what’s going to be
renewed? Because the CIO budget is starting to dry up.”
CIOs will only continue to buy stuff that has measurably
made a difference. So all that revenue, and all those
customers for so many AI startups — and potentially those
in AI-adjacent areas, like application monitoring — does
not mean that a particular startup is a good bet for the
future.

Or, as Quintini describes, “At the end of the day, what you’re
trying to do is, one, build something that compounds. Then
number two, you’re either going to be in a business that
you run faster than the other people, or you do something
that other people cannot replicate.”

Topics: Greylock Partners hustle fund Renegade Partners

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Julie Bort
@julie188

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