Hari Krishna

[email protected]
Whatsapp: 8019137366

PEGA PRPC BPM CSA & CSSA Training:

Duration: 60 Days
Day 1:

 What is PEGA?
 Where PEGA is Used
 Comparing PEGA with Other technologies
 PEGA Advantages
 BPM Introduction
 BPM Advantages
 What is PRPC in PEGA

Day 2:

 PRPC Application Overview

 Portals in PEGA
 PEGA Designer studio Overview
 PEGA Installation & PEGA Server Configuration

Day 3:

 Building New Application in PEGA Using Application Wizard tool

 Class Layers in PEGA
 Built in Classes & User Defined Classes in PEGA
 Inheritance Types in PEGA
 What is Direct Inheritance & Pattern Inheritance

Day 4:

 PEGA Components/Rule Types

 Data Model Introduction
 Property Rule
 Property Rule Types
 User Interface & Process Introduction
 Flow Shapes

Day 5 & Day 6:

Designing Forms & Testing in PEGA:

 Introduction to Section.
 Layouts & Controls in Section
 Design Using Section Rule
  Flow Action Rule
 Process Flow Rule
 Creating Work Object & Tracking WO
 How to Test a Flow

Day 7:

Debugging Tools PEGA

 Clipboard
 Types of Pages in Clipboard
 Tracer
 Where Am I

Day 8:

Creating User Interface Design, Layout & Visibility Conditions

 Adding Multiple Layouts & Display based on When Condition

 Adding Layout Formats
 Visibility Condition in Layouts & Properties
 Creating & Using When Condition
 Settings actions in Layouts & Properties
 How to set Read only Fields & Required Fields

Day 9:

Business Logic in PEGA

 About Activity Rule

 Method Types & Usage
 Understand Parameters in Activity like step page, when conditions
 How to debug Activity using Clipboard
 How to trace Activity using Tracer

Day 10:

Using Activity to define Business logic:

 How to Create Activity & How to Call One Activity from Another Activity
 Working with Instructions(Call, Branch, Queue)
 Calling One Activity from another activity by using Call and Branch Instructions.
 Understanding the Difference between Call, Branch & Queue

Day 11:

 Data Type /Data tables in PEGA

 Creating Data Class
 Understanding Data Layer and Work Layer.
 Understanding PC, PR & PR4 Tables in Rulebase
Day 12 & 13:

Fetching Data using the Activity & Report Definition.

 Using Obj-Browse Method

 Understanding the Structure of Clipboard when fetching data using Obj-browse
 Understanding Report Definition
 Using Report Definition
 Populate Values for dropdown using Report definition
 Mapping table values to Property/layouts in section.

Day 14

Case Status, Access Reports, Parameters

 Adding Case Status to Work Objects in Flow

 Using Field Value Rule
 Using Predefined Properties
 How to Access Reports from Manager Portal
 Importance of Parameters
 Working with Parameters in Reports

Day 15

Working With Data Page Rule

 About Data Page

 Diff Types of Data page Scopes
 Diff b/w Data Page, Report Definition & Activity
 Cascading Dropdown Values based on Data Page & Report Definition

Day 16:

Introduction to Rule Set & Rule set Versions.

 What is Ruleset
 Rule Set and Versioning
 How to create a new rule-set version
 How to lock a rule set version
 About Check-in, Check-out & Private edit
 How to do bulk check in
 Work Object Locking

Day 17:

Insert Data to Table Using Primary Key

 Using Obj-Save Method to Insert & Update Records

 Understanding of Write Now Check Box & Commit Methods
 Difference b/w Write Now and Commit Methods.
  Difference b/w Rollback & Obj-Save-Cancel

Day 18 & 19:

Fetch Records using Class Key & Primary Key

 Types of Keys
 Importance of Primary Page
 Fetch Records using Obj-Open based on Class key
 Fetch Records using Obj-Open-by-Handle based on Primary Key
 Difference between Obj-Open & Obj-Open-By-Handle
 Understanding usage of all Data base Methods in one scenario

Day 20 & 21:

Data Transform

 About Data Transform

 Using functions in Data Transform
 Using Data Transform to perform Property-set Operation
 Understanding of When to use Activity and when to use Data Transforms
 Updating WO Prefix using pyDefault Data Transform
 Using Expression builder in Data Transform

Day 22 & 23:

Decision Rules in PEGA.

 What are Decision Rules & Types

 How to call Decision Rules
 Differences between Decision Table & Decision Tree
 Decision Shape in Flow, Activity Methods & Declare Expression Functions.
 Working with Decision Table, Decision Tree & Map Value
 Using Fork option in Decision Shape of Flow

Day 24 & 25:

Declarative Rules in PEGA

 Declare Expressions
 Declare Constraints.
 Declare On Change
 Declare Trigger.
 Declare Index.
 Declare Pages/Data Pages

Day 26:
  Validation Types
 Rule Obj Validate
 Rule Edit Validate
 Difference b/w Edit Validate & Obj-Validate
 Diff b/w Constraints & Obj-Validate

Day 27:

 Types of Flow actions

 Working with Local Action at Assignment level and Flow-Wide Local Action
 Difference b/w Connector Flow Action and Local Action
 Understanding Likelihood
 Circumstance Rule
 Circumstance Types

Day 28 & 29:

 Operator ID,
 Creating New Operator ID's with different Access Group
 Class & Ruleset hierarchy
 Rule Authorization Process
 Rule Criteria's
 Availability Types
 Understanding Rule Resolution Algorithm

Day 30 & 31:

 Flow Types in PEGA

 What is Process Flow and Screen Flows.
 When to Use Process Flows & When to use screen flows
 Calling a Screen Flow from Process Flow using Sub Process Shape
 Using Spin off Option in Sub Process Shape, Using Save on last step in Screen flow
 Types of Screen flow.
 Advanced shapes in Process flow: Spin Off Flow, Split Join And Split For each.

Day 32 & 33:

Harness Rule & Types of Harness

 Harness Types
 Creating User Defined Harness
 How to Customize Predefined harness rules.
 Understanding Built sections in Harness

Day 34:

Email Integration & Working with Outbound Email Integration.

 Working with Out bound email

  Working with Dynamic System Settings
 Creating Email messages using Correspondence & Correspondence Fragment
 How to configure notifications in Flow
 How to configure notification using Activity

Day 35:

 Understanding Routing In Pega

 Types of Routing
 Routing to Work list
 Routing to Work Queue

Day 36:

Understanding of Operator, Work Group, Work Queue relationship.

 Creating Work Groups

 Creating Work Baskets
 Creating Operators
 Adding relations b/w operator, work group & work queue
 How to transfer work items.

Day 37:

Service Level Agreement in PEGA (SLA).

 What is SLA
 Intervals in SLA & How to Calculate SLA
 Understanding Urgency & How to calculate Urgency
 Escalation parameters in SLA
 How to map SLA to Assignment

Day 38 & 39:

Agents.

 Understanding & Creating Agents

 Types of Agents/ Agent Modes
 Working with Standard Agents
 How to Trace Agents using Remote Tracer
 Working with Advanced Agents
 Understanding QueueforAgent Activity
 Differences b/w Standard and Advanced Agents.
 Understanding Agent Access Group
 How to Manage Agents using SMA Application
 How to monitor standard agents in Rulebase

Day 40:
Integrations

 Working with Service SOAP

 Creating Service SOAP
 Creating and Understanding Parse XML & XML Stream rules.
 What is Service Package
 How to Consume Service SOAP

Day 41 & 42:

Working with Connectors

 How to consume SOAP Service using Connectors

 Creating and Understanding XML Stream and Parse XML rules
 REST Protocol
 How to consume REST Service using REST Connector

Day 43

Working with External Data Bases

 Create a new External Data base & Add Tables

 Connecting External Data base with PEGA PRPC Application
 Using Connect SQL Rule to access Data from External Tables.
 Using RDB-Methods
 Diff b/w Obj-Methods & RDB-Methods

Day 44:

Working with File Listener.

 Creating Service-file Rule

 How to Load data using file listener & Parse the file
 Creating Parse Rule & Map Activity
 Creating a File-Listener rule

Day 45:

Exception Handling in PEGA.

 Handling Exceptions in Connector Rules

 Understanding Connection Problem flow
 Exception handling in activity using Jump conditions & API
 Checking Log messages in PRPC Application

Security Concepts:

 Access role Name

 Access Role to Objects
 Access When
  Access Groups
 Privileges

Day 46 & 47:

 Understanding Case Types

 How Add Case Types
 Working with Case Designer
 Redesign Work Flow using Case Designer
 Advanced features in Case Designer
 What is Case Management in PEGA
 Understanding Case Management
 Understanding Relation b/w Parent & Child Cases
 Understanding Diff Parameters in Case Designer

Day 48 & 49:

 What is Skimming & Types of Skimming

 Major skimming
 Minor Skimming

Deployment Process:

 Build a file Using Packaging Wizard

 Creating Product Rule
 Creating Product File
 How to import a file

Ruleset Types & Hierarchy:

 Ruleset Types
 Ruleset Hierarchy
 Importance of Rule sets
 How to Delegate a Rule

Day 50:

Project Implementation

 Project Selection Process

 Methodologies
 Enterprise Architecture
 PEGA Environments
 Development, QA , UAT (User Acceptance Testing) & Production Servers Purpose
 Authentication process in PEGA
 Third Party Tools in PEGA
 Real Time Process in PEGA
 Requirement Gathering Tools & Deployment Tools
 Team Size
 Interview Questions
 Certification Exam
 Preparation Tips
 Resume Building