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Mobilelink Wireless Communications For Ecg: Installation and Troubleshooting Guide

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0% found this document useful (0 votes)
62 views44 pages

Mobilelink Wireless Communications For Ecg: Installation and Troubleshooting Guide

Uploaded by

Ngoc Nhanh Huynh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MobileLink

Wireless Communications for ECG


Installation and Troubleshooting Guide

2002783-060 Revision D
127(The information in this manual only applies to the following software versions:

MAC 5000 version 7A.2 or higher;

MUSE 5C: version 005C.10 or higher


5D: version 005D.04 or higher
5E: version 005E.08 or higher

It does not apply to other software versions. Due to continuing product innovation, specifications in this
manual are subject to change without notice.

MAC, MUSE, and MUSE CV are trademarks owned by GE Medical Systems Information Technologies,
a division of General Electric Corporation. All other marks are not owned by GE and are instead owned by
their respective owners.

© 2003-2004, General Electric Company. All rights reserved.

T-2 MobileLink Revision D


2002783-060 17 August 2004
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
General Information and Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Customer Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
On-Line Center Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3


Print the Configuration Capture File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Client Bridge Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Install the Client Bridge on the MAC 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configure the MAC 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Repeat for Each MAC 5000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Set Up and Configure the MUSE File Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Serial/IP Tools to Troubleshoot the Connection . . . . . . . . . . . . . . . . . . 29

Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31


Original Style Trolley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
New Style Trolley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Client Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Revision D MobileLink i
2002783-060
For your notes

ii MobileLink Revision D
2002783-060
Introduction

Introduction
This document provides detailed procedures for the installation and
configuration of the software and hardware necessary needed for
wireless transmission of data from the MAC 5000 resting ECG analysis
system to the MUSE CV information system. Once this option is properly
installed and configured, the modem of the MAC 5000 is not used, or
required, in order to transfer and receive data from or to the MUSE
system. To the MAC 5000 user who is transmitting data to the MUSE
system, the functionality of the MobileLink option and the modem option
are the same.

127(
Sending a report from the MUSE system to the MAC 5000 is not
supported by the MobileLink option.

General Information and Guidelines


These are the conventions used in this manual.
„ Items shown in Bold text are keys on the keyboard, text to be
entered, or hardware items such as buttons or switches on the
equipment.
„ To perform an operation which appears with a plus (+) sign between
the names of two keys, you press and hold the first key while
pressing the second key once. This is called a keystroke combination.

For example, “Press Ctrl + Esc” means to press and hold down the
Ctrl key while pressing the Esc key.
„ When instructions are given for typing a precise text string with one
or more spaces, the point where the spacebar must be pressed is
indicated as: [Space]. The purpose of the [ ] brackets is to ensure
you press the spacebar when required.
„ Enter means to press the “Enter” or “Return” key on the keyboard.
Do not type “enter”.
„ Italicized items are software terms which identify menu items,
buttons, or options in various windows.

Revision History
Each page of the document has the document part number and revision
letter at the bottom of the page. The revision letter changes each time the
document is updated.

Table 1. Revision History, PN 2002783-060


Revision Date Comment

A 1 February 2003 Initial release of document.

B 9 June 2003 Removed references to access point. Configuration


Capture file changed from “rtf” to “txt” file. Added
information about new MAC 5000 trolley.

Revision D MobileLink 1
2002783-060
Introduction

Table 1. Revision History, PN 2002783-060 (Continued)

Revision Date Comment

C 17 July 2003 Added information about 5D.04 MUSE software.


D 17 August 2004 Added information for turning off firewall software. Added
European FRUs. Added MUSE 5E software.

System Requirements
Before installing the MobileLink option, ensure that the following
requirements are met.
„ MAC 5000 carts must be at software version 7A.2 or higher.
„ MUSE CV system must meet one of the following requirements:
5C: 005C.10 or higher,
5D: 005D.04 or higher,
or
5E: 005E.08 or higher

Customer Responsibility
GE Service is responsible for the initial installation and configuration of
the MobileLink wireless communication for ECG. Any changes made to
configuration, security, etc. by the customer after the initial installation
are the responsibility of the customer.

On-Line Center Support


Contact the GE Medical Systems Information Technologies On-Line
Center at 1-800-558-7044 if you have questions or problems while
performing this installation.

2 MobileLink Revision D
2002783-060
Before You Begin

Before You Begin


Print the Configuration Capture File
Be sure all the information about this system has been accurately
entered into the Configuration Capture file (2002783-067). Prior to this
installation, you may have received a copy of this file from Project
Management with information gathered during pre-installation. If so,
use that copy of the Configuration Capture file. If you have not received a
Configuration Capture, you can obtain a blank version of this file on the
MobileLink CD (PN 2015391-001). Print a copy of this file as a reference
to use during the installation. During installation, you will be adding
information to this file and storing the completed file on the MUSE file
server.

Configuration Capture file


(2002783-067) provides data entry
provided for up to 30 MAC 5000
systems.
18B

127(
Station Name & Port Number have been pre-entered in this file with
the following convention:

Station Name Port Number


MAC5K001 3001
MAC5K002 3002
MAC5K003 3003
etc. etc.

127(
The Station Name & Port Numbering system is a suggested
convention.

Revision D MobileLink 3
2002783-060
Installation Procedures

Installation Procedures
Client Bridge Configuration
127(
As you configure the bridge, be sure that the information is
accurately recorded on the Service Label (one provide with each
client bridge) and that this information matches the information in
the Configuration Capture file (2002783-067) and the information
entered during the configuration. After configuration is done and the
information has been entered on the label, you will be asked to apply
the label to the bottom of the client bridge bracket assembly.

13A

Service Label

1. Connect the client bridge to a computer using a straight through


network cable. Plug in the AC adapter for power.
127(
In order for the symbolst.exe application to work properly, the
computer must be connected ONLY to the client bridge. Any
other network communications will cause errors with the
application.

If the computer is unable to access the client bridge, see


“Troubleshooting” on page 27 for a suggested remedy.

2. Insert the MobileLink CD.


3. Execute the SymbolStationManager program by double-clicking the
symbolst.exe file.

4 MobileLink Revision D
2002783-060
Installation Procedures

The CB-1000 Unit List window appears.

01B

4. Select the device identified on the top line and click Configure.
The startup screen for the configuration tool appears.

02A

Revision D MobileLink 5
2002783-060
Installation Procedures

5. Select the Network tab on the left side.

03A

Enter the IP Address of the MAC 5000 client bridge and the
associated Netmask for this network segment.

127(
The Gateway address is only needed if the MAC 5000 will be on a
different subnet than the MUSE file server.
6. Select the Serial tab on the left side and then select the UART tab
from the top row of tabs.

04A

7. Select/verify the following in the UART tab:


Baud 115200
Data bits 8 bits
Stop bits 1bit
Parity none

6 MobileLink Revision D
2002783-060
Installation Procedures

8. Select the Flow Control tab.

05A

9. Select/verify the following in the Flow Control tab:


Hardware flow control none
Software incoming flow control no
Software outgoing flow control: no

10. Select the Protocol tab.

06A

11. Select/verify that TCP Listen Port is selected in the Protocol tab.

Revision D MobileLink 7
2002783-060
Installation Procedures

12. Select the Listen Port tab.

07A

13. Select/enter the following in the Listen Port tab.


a. Enter the Port Number designated for this MAC 5000 in the
Configuration Capture file. If you are using the suggested
naming convention, enter 3001 if this is MAC5K001, enter 3002
if this is MAC5K002, etc.
b. Select/verify the Reconnect after shutdown box is checked.

14. Select the Packets tab.

08A

15. Verify that all the defaults on this tab are entered:
Linelength: 1408 bytes
Input timeout: 10 ms
Delimiters: [blank]

8 MobileLink Revision D
2002783-060
Installation Procedures

16. Select the Radio tab on the left side and the Basic tab at the top.

09A

17. Enter/verify the following in the Basic tab.


ESSID [enter the SSID number from the Configuration Capture file or
from the customer]
ANY [not checked]
Station name: MAC5K001, etc.
Operating mode Infrastructure

18. Select the Advanced tab.

10A

19. Select/verify the following in the Advanced tab.


MAC address: built-in
Antenna diversity [checked]
Transmit rate 1, 2, 5, 11 (the defaults)
Medium reservation none (the default)

20. Select the Encryption tab.

Revision D MobileLink 9
2002783-060
Installation Procedures

21. Set up the Encryption tab to match the encryption being used on the
access point.
If the access point is not using encryption, be sure that the Enable
encryption checkbox is not checked as shown below.

11A

Encryption Not Enabled

However, if encryption is being used, check the Enable encryption


checkbox and select the appropriate Transmit key option. The
transmit key is the key which will be used by the client bridge to
encrypt messages sent via the PC card.

Enter up to four encryption key values. The values may be either text
(ASCII) strings or hexadecimal numbers. The table below
summarizes the rules for entering the encryption keys.

Encryption Key Length Examples


Level Hex ASCII Hex ASCII

40 bit 0x = 10 digits 5 characters 0xAB12CD34EF ALazy

128 bit 0x + 26 digits 13 characters 0xAX846CF92373B6CD17B23160D3 ALazyBrownDog

127(
All keys entered in this window must be of the same encryption
level (40-bit or 128-bit).
Hexadecimal values must be preceded by 0x and are composed of
the numbers 0 to 9 and letters A through F (or a through f).

ASCII keys must not begin with 0x.

A key must always be entered in the key4 field. This value is


used by the system to determine whether the key is 40 or 128-bit.
The value in key4 must be in the correct format and it must be
the same length as the other key. The easiest way to make sure it
is correct is to copy the other key and paste it into the key4 field.

22. Select the Update and Reset Unit button.

10 MobileLink Revision D
2002783-060
Installation Procedures

23. If this is the first client bridge to be configured, select File → Save
Configuration and browse to a location on your hard drive to save
this configuration file.

127(6
For security reasons, the encryption information does not get
stored as part of the saved Configuration Capture file. If the
customer is entering the encryption information for each bridge,
they will need to be aware of this information, and be prepared to
type the encryption key into the setup for each client bridge.

When you are configuring more client bridges, select File → Load
Configuration. Browse to the location on your hard drive where
the configuration was saved in step 23. As you configure more
client bridges, the configuration of the first bridge will appear.
Change settings where appropriate. If done accurately, this will
save time in configuring the other client bridges.

Revision D MobileLink 11
2002783-060
Installation Procedures

Install the Client Bridge on the MAC 5000


There are currently two styles of trollies for the MAC 5000 in use. Use
the figures shown below to determine if you have an original style trolley
or a new style trolley.

34A

MAC 5000 Trolley (Original Style)

35A

MAC 5000 Trolley (New Style)

If you are mounting a client bridge to a MAC 5000 with an original style
trolley, go to “Installing Client Bridge on an Original Style Trolley” on
page 13.

If you are mounting a client bridge to a MAC 5000 with a new style
trolley, go to “Installing Client Bridge on a New Style Trolley” on
page 18.

12 MobileLink Revision D
2002783-060
Installation Procedures

Installing Client Bridge on an Original Style Trolley


1. Be sure that all the information which was entered during client
bridge configuration has been accurately recorded on the Service
Label shown below.

MAC5K001

3001

192.168.0.5

255.255.255.0

none

WLAN
13A

Service Label

2. Apply the Service Label to the bottom of the bracket which will be
used to assemble the client bridge to the original trolley. (This is the
bracket which does not have the client bridge mounted.)

36A

Client bridge is mounted Original style bracket


to bracket to be used to be used with an
with new style trolley. original style trolley.

Client Bridge Kit

Revision D MobileLink 13
2002783-060
Installation Procedures

3. Remove the three mounting screws which hold the client bridge/
power supply assembly to the bracket (two screws from the power
supply and one which holds the nylon strain relief to the bracket).
Discard the nylon strain relief. Set the three screws aside.

Remove three
mounting screws.

4. Unsnap the client bridge from its mounting plate. Remove client
bridge/power supply assembly from bracket and disconnect the
power cable from the 5VDC connector on the client bridge.
5. Replace the two screws which were removed in step 3 into the power
supply housing. Remove the other two screws (diagonally opposite
from the two screws just replaced) and set aside along with the screw
for the strain relief. They will be needed later when mounting this
assembly to the original style bracket.
6. Remove the client bridge mounting bracket by unscrewing the two
mounting screws which hold it to the bracket.

client bridge
mounting
bracket

mounting
screws

37A

14 MobileLink Revision D
2002783-060
Installation Procedures

7. Using the two screws removed in step 6, attach the client bridge
mounting bracket to the original style bracket.

mounting
screws

38A

8. Using the two screws removed in step 5, attach the power supply to
the original style bracket as shown below. Route the communications
cable between the power supply and the plastic client bridge bracket

power cable

communications
cable

43A

9. Snap the client bridge onto the client bridge mounting bracket as
shown. Ensure that the communications cable is not pinched under
the client bridge.

44A

Revision D MobileLink 15
2002783-060
Installation Procedures

10. Re-connect the power cable to the 5VDC connector on the client
bridge.
11. Loop the power cable and the communications together through the
nylon strain relief as shown below.

12. Tighten the strain relief and mount it to the bracket with the screw
removed in step 5.
127(
When properly assembled, you should have approximately 11"
from the strain relief to the end of the communications cable.

13. Slide the client bridge bracket assembly onto the MAC 5000 report
tray as shown below.

19B

Sliding Client Bridge Bracket Assembly onto Report Tray

16 MobileLink Revision D
2002783-060
Installation Procedures

Ensure that the flanges of the bracket assembly wrap around the
outer edges of the report tray as you slide the bracket assembly onto
the report tray.

20A

Bracket Assembly Flanges & Report Tray

14. Push bracket assembly onto report tray until it stops and the screw
mounting hole appears in the larger hole of the report tray (see
below).
Report tray hole

Screw mounting hole of


bracket assembly

22A

Alignment of Report Tray Hole and Screw Mounting Hole

15. Using the screw and washer provided, insert the screw into the screw
mounting hole on the bottom of the report tray and tighten with a
screwdriver.
16. Connect the cable labeled COM2 to the COM2 port on the back of
the MAC 5000.

Revision D MobileLink 17
2002783-060
Installation Procedures

Installing Client Bridge on a New Style Trolley


If you have a new style trolley, use the bracket which already has the
client bridge attached. Follow the steps below to install the client bridge
bracket assembly onto a new MAC 5000 trolley.

1. Be sure that all the information which was entered during client
bridge configuration has been accurately recorded on the Service
Label shown below.

MAC5K001

3001

192.168.0.5

255.255.255.0

none

WLAN
13A

Service Label

2. Apply the Service Label to the new style client bridge bracket.
127(
The MobileLink kit includes two brackets. For the new style
trolley use the bracket which already has the client bridge and
the power supply attached. The other “empty” bracket has been
included in the kit to add the wireless option to MAC 5000s with
an original style trolley.

3. Position the client bridge assembly under the trolley as shown below.
Slide the cut-out slot on the client bridge bracket onto the bracket
located under the acquisition module tray on the trolley.

18 MobileLink Revision D
2002783-060
Installation Procedures

4. Line up the bracket screws with the holes in the trolley and tighten
the screws to mount the bracket to the trolley.

5. Connect the cable labeled COM2 to the COM2 port on the back of
the MAC 5000.

Revision D MobileLink 19
2002783-060
Installation Procedures

Configure the MAC 5000


1. Select Main Menu → System Setup.
2. Enter the system password.
3. Select Basic System → Miscellaneous Setup.
4. Setting for Serial Power Always On.
‹ If MAC 5000 is 8A or lower, set this option to Yes.
‹ If the MAC 5000 is at 8B or higher give the customer a choice.
The information below is provided to help them in making this
choice.
6HULDO3RZHU$OZD\V2Q<HV
If Serial Power Always On is set to Yes:
‹ there is additional battery power consumption
(approximately 30% more),
‹ connection with the MUSE system will be quicker, and
‹ the MAC 5000 user will be able to detect in or out of range
before attempting wireless communication with the MUSE
system (Associated LED)

Associated LED Icon

6HULDO3RZHU$OZD\V2Q1R
If Serial Power Always On is set to No:
‹ power consumption is similar to power consumption without
MobileLink wireless option,
‹ the MAC 5000 user will not be able to detect in or out of
range before attempting wireless communication with the
MUSE system, and
‹ communicating with the MUSE system may require multiple
attempts.
5. Select Return → Transmission.
6. Verify Use IR for Serial Line is set to No.
7. Select 115.2k for the Serial Line Baud Rate.
8. Select Serial line (MUSE) for the Default Location.
9. Select Return. (twice).
10. Select Save Setup.
11. Select To System.
12. Select Main Menu.

20 MobileLink Revision D
2002783-060
Installation Procedures

Repeat for Each MAC 5000


Repeat the steps in “Client Bridge Configuration”, “Install the Client
Bridge on the MAC 5000”, and “Configure the MAC 5000” for each MAC
5000 which is being configured with the MobileLink option.

Set Up and Configure the MUSE File Server


Copy the CVIS0019.exe file to the File Server (005C.10 only)
127(
Perform these steps for a version 005C.10 MUSE only. For a 005D.04
MUSE, skip this section and go to “Activate the Option”.
1. Using Windows Explorer change the name of the
c:\mei\cvis0019.exe file to c:\mei\*.old
2. Insert the MobileLink CD.
3. Using Windows Explorer, copy the cvis0019.exe file from the CD to
the c:\mei directory on the MUSE file server.

Activate the Option


Use the MUSE option activator utility to turn on the Wireless
communication option. If you do not have this utility contact the Jupiter
On-Line Center (MUSE Technical Support) for assistance.

Install the Tactical Software on the MUSE File Server


1. Insert the MobileLink CD into the MUSE file server.
2. From the CD, execute the si-303.exe file.
3. Close the Release Notes window.
4. Click the I Agree button on the License Agreement.
5. From the Welcome Screen of the Serial/IP Version 3.03 Installation
Software, click the Next button.
6. From the Select Destination Directory window, click the Next button.
7. From the Select Components Screen, click the Next button.
8. From the Serial/IP Version 3.03 Registration screen, enter the serial
number and then click the OK button.
127(
The serial number can be found on the Tactical Software
information sheet that shipped with the MUSE wireless kit.
9. From the Serial/IP Version 3.03 Registration Screen, enter the
information requested, and then click the OK button.
10. The software will begin to install after the Next button is clicked from
the Ready to Install window.
11. After the installation is complete, click the Finish button.

Revision D MobileLink 21
2002783-060
Installation Procedures

The Select Ports window appears.

15A

12. Starting with COM11, check the required number of serial ports (one
for each MAC 5000 with the MobileLink option) and click OK.
The window shown below appears.

16A

22 MobileLink Revision D
2002783-060
Installation Procedures

13. With the first port highlighted in the list, enter/select the following:
‹ Enter the IP of the MAC 5000
‹ Enter the port number
‹ Select/verify the Raw TCP Connection radio button (see above)
‹ Select/verify the Restore Failed Connections checkbox is checked
and the other COM Port Options checkboxes are not checked (see
figure above)
127(
IP address and Port Number MUST MATCH the
configuration of the client bridge.

127(
DO NOT enter anything into the Username and Password
fields. The server is the client bridge and you can’t log into it.
If you enter a Username and Password here, it will try to
login and cause the CPU to ramp up to 100% utilization.

14. Repeat step 13 for each port.


15. After information for each port has been entered, click Close.

Edit the muse.ini File


1. Open the muse.ini file (c:\mei\muse.ini).
2. Scroll to the following line:
;UDPMaxTotalNoWorkTimeouts

3. Remove the ; (semi-colon) and add =2 to the end of this line:


UDPMaxTotalNoWorkTimeouts=2
127(
Changing this timeout setting helps the communication recover
more quickly after going out of range.

4. Save your changes to the muse.ini file.

Set Up the Modem


1. Log into the MUSE CV system with a password that will allow you to
set up modems (System Owner or Service password required).
2. Select System → System Setup → Select List → Modems.
3. Click the Select button.
4. Highlight a modem from the Selection... list with <No modem
defined> and click OK.
5. Type the Station ID number in the appropriate text box.
6. Select the ASYNCH CSI modem from the Type list.
7. Select the associated COM port from the Port list.
8. Select 115.2K from the Rate list.
9. Select Input Only in the Modem Functions area.

Revision D MobileLink 23
2002783-060
Installation Procedures

10. Click the Advanced button.

17A

11. Select the following in the Advanced CSI Modem Settings window:
Modem Type Front Panel Acq
Number of Data Bits 8
Number of Stop Bits 1
Parity None
Flow Control None

12. Click OK in the Advanced CSI Modem Settings window.


13. Click OK in the Modem window.
14. Select Options → Save Changes.
15. Record the Modem Number you have assigned to the new modem in
the space provided below:
Modem Number: ________________
(Use 3-digit format. For example, Modem Number: 001 )

16. Repeat the steps in this section for each MAC 5000 cart that is being
configured with a client bridge.
127(
Up to 30 MAC 5000 carts can be configured with the MobileLink
option. The MUSE system supports up to 20 concurrent
connections.

24 MobileLink Revision D
2002783-060
Installation Procedures

Add the Modem Service


1. The Service must now be added to the Services list at the file server.
127(
If you are adding a modem at the file server, you must shut down
the MUSE CV system before running CVADDSVC. Use the IMS
application to shut down the MUSE system as described in the
MUSE Field Service Manual.

2. CVADDSVC is the tool that is used to add the Service to the Services
list. To add the Service you need to be logged in as a local
administrator, and then run cvaddsvc. Open a Command Prompt
window.
127(
The password for the MUSEBkgnd user is needed to perform this
upgrade.

3. For our ASYNCH CSI Modem type: cvaddsvc [Space]


[DomainName]\MuseBkgnd [Space] [Password] [Space]
CVIS0019 [Space] -m [Space] [3-digit modem number as recorded
in the previous section] and press Enter.
4. Use the up arrow and change the modem number to set up additional
services. Repeat as needed for each modem that was configured.
5. Close the Command Prompt window.
6. After running this command, open the Services list to verify that the
service has been added.
7. Verify CVISMDM_XXX (where XXX = Modem Number) is in the list
of Services and is set to Manual Startup.
8. To start the new services, do one of the following:
a. Start CV_SCM
b. Restart CV_SCM
c. Reboot the computer

Copy the Configuration Capture File to the MUSE File Server


After all information has been accurately recorded in the Configuration
Capture file, copy the file to the following location on the MUSE file
server:

c:\mei\profile\2002783-067.txt

This file will be available to GE Service if the system requires remote


service support.

Revision D MobileLink 25
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Verification

Verification
Using an ECG stored on a floppy disk, transmit a record to the MUSE
CV system.
1. Turn on the MAC 5000.
2. Insert a floppy disk with an patient ECG.
127(
If no ECG is available for the verification, take a flat line ECG
with no patient ID number and store it to a floppy disk.

3. Press the File Manager button.


4. Select the ECG you would like to transmit.
5. Press the Transmit button.
6. Verify the selected ECG transmitted to the MUSE CV system.
7. Repeat steps 1 through 8 for each MAC 5000 configured with a client
bridge.

26 MobileLink Revision D
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Troubleshooting

Troubleshooting
Always verify the above requirements, as well as connectors and power
to the devices before undertaking any in-depth network troubleshooting.
Listed below are some possible symptoms with suggested resolutions.

Symptom Possible Cause Remedy

Computer unable to Firewall software (i.e. BlackICE) Change the Firewall software service from Automatic to Manual and
connect to the client bridge may be preventing access to reboot your laptop.
during configuration or a client bridge when running the 1. Right-click on My Computer.
password prompt appears Symbol configuration utility. 2. Select Manage.
while entering 3. Double-click Services and Applications.
configuration. 4. Double-click Services.
5. Double-click BlackICE or other installed Firewall software.
6. Change Startup type from Automatic to Manual.
7. Reboot laptop.
8. Run the Symbol configuration Utility to configure the Client Bridges
per the MobileLink install instructions.
9. When completed, change BlackICE form Manual to Automatic
using the above directions and then select Start to start the Service.

MAC 5000 unable to Improper information provided If configurations match on both sides, you should verify the
connect to the MUSE by hospital IT Dept. information provided by the hospital IT department to make sure that it
system is accurate. Here are some possible factors that could affect
communications:
1. Improper Gateway Address - would not allow proper routing.
2. Improper Subnet Mask information - would not allow enough IP
Addresses or could conflict with routing.
3. Duplicate IP Address - would cause a conflict if another device on
the network has the same address.
4. Incorrect Encryption Key - would not allow the Client Bridge to
associate with the Access Point.
5. Wireless authentication issues - if the hospital has hardware in
place that will not allow the IP Address/MAC Address of the client
bridge to gain access to the wired network.
Although most of these issues should be addressed during the pre-
installation consultation that we provide to the customer, please be
aware that new issues can arise during the installation because of
infrastructure or personnel changes that have taken place.
Incorrect configuration. 1. Verify whether or not the setup was previously working.
2. Check the configuration based on the configuration basics above.
Important factors include the following:
„ Serial Communication: COM Port, Baud Rate, Stop Bits, etc.
„ Networking: IP Address and Listening Port.
„ Modem Setup: Modem number matching CSI Service, CSI
Service properly installed, Modem properly configured.

If the setup was not previously working, you will need to go through
(Continued) the entire setup procedure to configure both sides.

Revision D MobileLink 27
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Troubleshooting

Symptom Possible Cause Remedy

MAC 5000 unable to The modem service is not Verify that the service(s) is listed as Started in the services applet on
connect to the MUSE running, or it is not functioning the file server.
system properly.
If the service is not started, start the service or restart CV_SCM. If the
(Continued) service is started, but appears to not be functioning, it may be
necessary to restart the service.
Note: Individual modem services can only be stopped and started
individually on MUSE 5X systems by using the CVSCTRL utility,
available from the Jupiter OLC. Modem services can also be stopped
and restarted by stopping and starting the CV_SCM service.

There is a network problem 1. Test connectivity from the MUSE to the cart by “pinging” the IP
between the cart and the MUSE Address of the client bridge from the file server.
file server. 2. If that does not work, try “pinging” the access point (if its IP Address
is known).
3. Verify whether or not any cart can communicate with the MUSE.

If other carts can transmit via the same access point, the problem
may be with the modem service that is associated with the non-
working cart. Follow the steps in the above Possible Cause for the
modem service not running or not functioning properly.

4. If no carts can communicate via an individual access point, try


using another access point.

If no carts are working from any access point, you should try
restarting all modem services first. If that does not help, you should
verify that MUSE clients are working, since they are using at least
some of the same portion of the wired network.

Amber light flashes during Invalid information entered 1. Using a paper clip, press and hold the Config button for 12-15
configuration. during configuration of the client seconds until the lights flash.
bridge. 2. Release the Config button. The amber light will stop flashing.
3. Run the symbolst.exe configuration utility.
4. Select the client bridge and click on the Configure button.
5. After the configuration windows opens, select File → View Event
Log.
6. When Unit Event Log appears, select File → Clear Event Log.
7. Close the Unit Event Log and proceed with the configuration of the
client bridge as described in “Client Bridge Configuration” on
page 4.

28 MobileLink Revision D
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Troubleshooting

Using the Serial/IP Tools to Troubleshoot the Connection


The Serial/IP Utility can be launched from the MUSE file server by
right-clicking the icon in the systray and selecting either Port Monitor...,
Trace Window..., or Configure... .

26A

Port Activity
The Port Monitor window below shows one COM port configured in
Serial/IP. The lights will shows TR and DR when there is a connection.
TD and RD will flash to show the transmission and reception of data.

27A

Revision D MobileLink 29
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Troubleshooting

Trace Window
The Trace Window below shows the activity of an ECG being sent into
the MUSE system. Green text is outgoing data and Red text is incoming
data. Select the Enable Trace checkbox to display information in this
window. By checking the Auto Scroll checkbox, the last entry will
automatically appear at the bottom of the list.

28A

The figure below shows how the MUSE system will send data every 7
seconds to keep the CSI connection active. The blue text is informational
and, in this case, shows the connection closing after powering down the
client bridge at the cart.

29A

30 MobileLink Revision D
2002783-060
Field Replaceable Units

Field Replaceable Units


Original or New Style Trolley

Item Part Number

MAC 5000 MobileLink Kit (Std Security), US 2014403-002

MAC 5000 MobileLink Kit (Std Security), Europe 2014403-003

127(
The client bridge is mounted to the bracket designed for the new
style trolley. If replacing a client bridge on a MAC 5000 with an
original style trolley, use the original bracket.

Revision D MobileLink 31
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Glossary

Glossary
10baseT A variant of Ethernet which allows stations to be attached via twisted pair cable.

802.11b (also referred to as 802.11 High Rate or Wi-Fi). An extension to 802.11 that applies to wireless LANs and provides
11 Mbps transmission (with a fallback to 5.5, 2 and 1 Mbps) in the 2.4 GHz band. 802.11b uses only DSSS.
802.11b was a 1999 ratification to the original 802.11 standard, allowing wireless functionality comparable to
Ethernet.

ASCII American Standard Code for Information Interchange. The basis of character sets used in almost all present-
day computers. US-ASCII uses only the lower seven bits (character points 0 to 127) to convey some control
codes, space, numbers, most basic punctuation, and unaccented letters a-z and A-Z.

BNC Bayonet Navy Connector. A connector for coaxial cable such as that used for some video connections and
RG58 “cheapernet” connections. A BNC connector has a bayonet-type shell with two small knobs on the female
connector which lock into spiral slots in the male connector when it is twisted on.

BPSK Binary Phase Shift Keying. A digital frequency modulation technique used for sending data over a coaxial cable
network. This type of modulation is less efficient--but also less susceptible to noise--than similar modulation
techniques, such as QPSK and 64QAM.

DSSS Direct-Sequence Spread Spectrum. One of two types of spread spectrum radio, the other being frequency-
hopping spread spectrum. DSSS is a transmission technology used in local area wireless network transmissions
where a data signal at the sending station is combined with a higher data rate bit sequence, or chipping code, that
divides the user data according to a spreading ratio. The chipping code is a redundant bit pattern for each bit that
is transmitted, which increases the signal’s resistance to interference. If one or more bits in the pattern are
damaged during transmission, the original data can be recovered due to the redundancy of the transmission.

EIRP Effective Isotropic Radiated Power. The EIRP is the apparent power transmitted towards the receiver, if it is
assumed that the signal is radiated equally in all directions, such as a spherical wave emanating from a point
source.

ESSID Extended Service Set Identifier (IEEE 802.11 wireless networking)

FCC Federal Communications Commission. An independent United States government agency, directly responsible
to Congress. The FCC is charged with regulating all non-Federal Government use of the radio spectrum (including
radio and television broadcasting), and all interstate telecommunications (wire, satellite and cable) as well as all
international communications that originate or terminate in the United States. The FCC took over wire
communication regulation from the Interstate Commerce Commission.

IP Address The 32-bit host address defined by the Internet Protocol in STD 5, RFC 791. It is usually represented in dotted
decimal notation.

Mbps megabits per second. Millions of bits per second. A unit of data rate. 1 Mb/s = 1,000,000 bits per second

QPSK Quadrature Phase-Shift Keying. A digital frequency modulation technique used for sending data over coaxial
cable networks. Since it's both easy to implement and fairly resistant to noise, QPSK is used primarily for sending
data from the cable subscriber upstream to the Internet.

SSID Service Set Identifier. A 32-character unique identifier attached to the header of packets sent over a WLAN that
acts as a password when a mobile device tries to connect to the BSS. The SSID differentiates one WLAN from
another, so all access points and all devices attempting to connect to a specific WLAN must use the same SSID.
A device will not be permitted to join the BSS unless it can provide the unique SSID. Because an SSID can be
sniffed in plain text from a packet it does not supply any security to the network.

32 MobileLink Revision D
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Glossary

UART Universal Asynchronous Receiver/Transmitter. An integrated circuit used for serial communications,
containing a transmitter (parallel-to-serial converter) and a receiver (serial-to-parallel converter), each clocked
separately.

Wi-Fi Wireless Fidelity. Wi-Fi is a set of standards for wireless networks based on the IEEE 802.11 Wireless Ethernet
standards. Wi-Fi was intended to be used for wireless LANs, but is now often also used for Internet access.

WLAN Wireless Local Area Network

Revision D MobileLink 33
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Technical Specifications

Technical Specifications
Client Bridge

Manufacturer/Model Symbol Technologies/CB-1000


Dimensions 6.2 in. x 3.9 in. x 1.0 in.
15.7 cm x 9.9 cm x 2.5 cm

Serial Port DB9 female with optional hardware flow control, baud rates 9600 - 115,200

Ethernet Port 10BaseT with straight-through RG-45

Antenna Connector Reverse BNC optional for installations

Operating Temperature -4°F to 131°F


-20°C to 55°C

Storage Temperature -40°F to 194°F


-40°C to 90°C

PC Card

Manufacturer/Model Symbol Technologies/LA-4121-1120-US

Frequency Range Worldwide product covering 2.4 to 2.5 GHz, programmable for different country
regulations

Data Rate 11 Mbps per channel maximum

Max. Output Power 100 mW

Power Management Continuous Aware and Power Saving Modes

Range Data throughput scaled to support up to 1,500 ft./450 m outdoors and up to 300 ft./90 m
indoors

TX Maximum Radiated EIRP FCC regulations part 15.247 in U.S.


Modulation Direct Sequence Spread Spectrum (DSSS) with BPSK (1 Mbps), QPSK (2 Mbps), and
CCK (5.5 and 11 Mbps)

TX Out-of-Band Emissions FCC regulations part 15.247, 15.205, 15.209 in U.S.

Operating Temperature -4° to 158°F (-20° to 70°C)

Storage Temperature -22° to 176°F (-30° to 80°C)

Driver Software Support Microsoft® Windows® 95/98, Windows NT 4.0, Windows CE 2.11 and 3.0, Windows
2000, Windows ME; NDIS 4 AND 5

Access Protocol CSMA/CA


Roaming Virtually instantaneous

34 MobileLink Revision D
2002783-060
Index

Revision D MobileLink Index-1


2002783-060
For your notes

Index-2 MobileLink Revision D


2002783-060
Index

A troubleshooting 27
access points
U
encryption 10
UART (Universal Asynchronous Receiver/Transmitter)
pinging 28
33
antenna diversity 9
ASCII (American Standard Code for Information V
Interchange) 32 verification 26
B W
BNC (Bayonet Navy Connector) 32 Wi-Fi (Wireless Fidelity) 33
BPSK (Binary Phase Shift Keying) 32 WLAN (Wireless Local Area Network) 33
C
Configuration Capture file 3, 8, 25
CVSCTRL utility 28
D
DSSS (Direct-Sequence Spread Spectrum) 32
E
EIRP (Effective Isotropic Radiated Power) 32
ESSID (Extended Service Set Identifier) 32
F
FCC (Federal Communications Commission) 32
G
glossary 32
I
installation
client bridge 12
MUSE file server 21
IP (Internet Protocol) 32
M
MAD address 9
Mbps (megabits per second) 32
modem setup 23
muse.ini file 23
O
option
Wireless communication 21
Q
QPSK (Quadrature Phase-Shift Keying) 32
S
Serial/IP tools 29
service label 13, 18
specifications
technical 34
SSID (Service Set Identifier) 32
system requirements 2
T
technical specifications 34
client bridge 34
PC card 34

Revision D MobileLink Index-3


2002783-060
Index

Index-4 MobileLink Revision D


2002783-060
gemedical.com

World Headquarters European Representative Asia Headquarters


GE Medical Systems GE Medical Systems GE Medical Systems
Information Technologies, Inc. Information Technologies GmbH Information Technologies Asia; GE (China) Co., Ltd.
8200 West Tower Avenue Munzinger Straße 3-5 24th Floor, Shanghai MAXDO Center,
Milwaukee, WI 53223 USA D-79111 Freiburg 8 Xing Yi Road, Hong Qiao Development Zone
Tel: + 1 414 355 5000 Germany Shanghai 200336, P.R. China
1 800 558 5120 (US only) Tel: + 49 761 45 43 - 0 Tel: + 86 21 5257 4650
Fax: + 1 414 355 3790 Fax: + 49 761 45 43 - 233 Fax: + 86 21 5208 2008

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