SCM 02
SCM 02
Session 2
Jeb
Programme learning goals
• Customers
• Retailers
• Wholesalers/distributors
• Manufacturers
• Component/raw material
suppliers
Focal firm
1 2 3
• Coca-Cola's 57th bottling facility in India was commissioned by its franchise bottling
partner Moon Beverages at Greater Noida, Uttar Pradesh, in August 2013. Moon
Beverages invested more than INR1. 4bn ($23m) to commission the plant.
• McDonald’s, the global giant in the quick service industry, entered India in 1993 and
formed two JVs in 1995 one with Vikram Bakshi (Connaught Plaza Restaurants Ltd or
CPRL) to own and operate stores in the northern and eastern zones, and another with
Amit Jatia (Hardcastle Restaurants Private Limited or HRPL) to own and operate stores
in the western and southern zones.
Examples – Supply chain design
• Strategic
• Longer term
Supply chain planning
• 3 to 12 months
• What markets to sell?
• Review of supply chain partners
• Planning logistics
• Subcontracting
Examples – Supply chain planning
• Zepto: What products to tie up along with groceries basis last year’s data
• Tata Steel: Review their distributors
Supply chain operation
• Monthly
• Weekly
• Daily
• Real time
Push/Pull view
• Customer relationship
management (CRM
• Internal supply chain
management (ISCM)
• Supplier relationship
management (SRM)
• Coca-Cola – The company uses a push
strategy by partnering with distributors and
retailers to ensure its products are widely
available in stores and vending machines.
• A bakery may need to use a push system so
that they'll have baked goods on hand when
people visit their store.
• Dell uses a pull system and wait to build a
computer to the specifications stated in an
order.
Summary
Terms
• Focal firm