Reflexivity
Reflexivity
Reflexivity can also help researchers become aware of how the values,
opinions and experiences they’ve brought to the research can be a positive thing.
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subject of study, compared with quantitative studies, so the chance for impact of
the research on the researcher is also greater.
Emergent Findings
Findings do not emerge only at the last stage of the research, but there is a
deepening of insight throughout the research process. Emergent findings from
intermediate stages inform subsequent interviews and analyses. Reflexive practices
provide opportunity for revising questions and even re-framing the research topic as
the project unfolds.
Ongoing Analysis
Often researchers undertake "pilot" interviews to help identify the areas of greatest
conceptual complexity. In early interviews some questions do not seem to "work."
The researcher will become aware that questions were rebuffed because concepts
were not understood or were seen to be inappropriate. Ongoing analysis also entails
examining the dynamics of the interview. What was not said can be as revealing as
what was said. As the researcher comes to identify his or her assumptions and
preconceptions, questions are revised for the next round of interviewing.
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Trust and Rapport
Interviews require a high level of cooperation and at least a basic level of trust
between the interviewer and respondent. Rapport between interviewer and
respondent is created through friendliness, openness, respectful and sympathetic
listening, and a learner's attitude on the part of interviewer. Tacit knowledge of the
respondent's culture and some aspect of shared identity can be helpful to
establishing rapport, but social differences also create opportunities for rich and
informative interactions.
Tacit Knowledge
Interviewers will share some common understandings with the respondent, which
are gained through immersion in a common cultural milieu, or prior personal
knowledge of the respondent. Tacit understandings help create rapport. However,
respondents may be inhibited or insulted if they feel they are being asked "obvious"
questions to which the interviewer already knows the answers.
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Shared Identity
There are many facets of identity (race, gender, sexuality, age, language, social
class, etc.), some shared, and others sources of social difference. Prior to the
encounter it is difficult to predict which characteristics will be most important to the
dynamics of the interview. For example, if the interviewer and respondent may
identify with one another as women, but have a different racial identity. A woman
interviewing a man might connect through having a shared cultural or religious
identity. There is mixed evidence about the success of same-sex, same-race
interviews compared to interview pairs that cross the obvious categories of social
identity.
Although interviewers seek rapport, it is not always possible. Even when there is
poor rapport because of lack of identification between interviewer and respondent,
there can be much to learn from responses to one another. Such research can
provide unexpected and valuable findings.
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Social Identification Social Difference
still provide important opportunities for learning. When questions fall flat,
inappropriate assumptions are brought to light. When researcher and respondent
have difficulty getting along, researchers with humility and a strong spirit of inquiry
will explore the reasons for the failure. Why was there not a seamless co-
construction of meaning? Where did differences arise? What was the basis of the
conflict?