Question 1: What Areas are Required for a Functional Facility?

Response# Responses Clarification Score

Adequate meeting space for the various groups is required for efficiency of
A-2 Conference rooms 27
activities and to simplify scheduling issues.
All user groups within the building require office space for their staffs. The
A-3 Offices 25
needs are a combination of private offices and open cubicle-style workstations.
Restrooms are needed for use by any building occupant or visitor. The rest-
A-4 Restrooms 14
rooms must be conveniently located, clearly marked, and accessible.
Lockable storage space is a necessity for each individual and each group within
A-1 Storage space (also 10) 13
the building.
Obvious entrances with defined waiting areas are needed by all groups to help
A-12 Reception/waiting areas 12
improve the professional image of each group and to guide building visitors.
A-ll Break areas (also 21) Areas that have preparation, storage, and eating areas are essential. 9
A dedicated area for the organization and storage of documents published by
A-26 Library (also 43) 7
the Society and related documents from industry.
Closets or other designated custodial areas are needed on each floor to allow the
A-25 Custodial space janitorial staff to efficiently perform their duties without interruptions or incon- 6
veniences to other building staff.
Space must be designated within the building to allow for installation of
A-8 Mechanical rooms (also 24 & 36) mechanical equipment. This space should be optimally located to allow for the 5
simplest and most efficient mechanical design.
A-9 Size of workspace The individual workspace is sized to the activities to be accomplished. 5

A-15 Copier/equipment space Each group requires designated locations for office equipment such as printers,
copiers, and fax machines. 5

A-5 Parking Adequate parking for employees and visitors that is safe and accessible during
4
normal operating hours and after-hours activities.

A-6 Loading dock The loading dock area is needed near the Print Plant and Mail Room to provide
support to all building areas. 4

Each floor of the building must contain adequate space for installation of elec-
Electrical/communications spaces trical and communications equipment. These spaces must be located in coordi-
A-17 4
(also 33) nation with the Communications department to ensure that all user technology
and utility needs are achievable.
Corridors on each floor provide efficient movement throughout the building and
A-39 Corridors between the building user areas. The corridors should be designed to prevent
4
blind comers and collisions, and be wide enough to allow carts from the loading
area to pass.

A-7 Control room A room to house the control system for the mechanical, lighting, fire and secu-
rity systems. 3

A-31 Accounting secure workroom Accounting requires a secure workroom for the processing of all in-coming
mail for the entry and documentation of receipts. 3

The stairways and elevators provide efficient movement between the floors in
A-35 Stairs and elevators the building. These features should be conveniently located for building egress 3
and accessibility requirements.

A-30 Recyclable materials storage area Specific areas for the collection and storage of recycled waste to minimize
waste that is sent to the garbage dump. 2

A-44 Landscaping Pleasant landscaping that utilizes local vegetation requiring minimal water and
maintenance. 2
Question 1: What Areas are Required for a Functional Facility?

Response# Responses Clarification Score

A-16 Print room Printing of all Society marketing materials, flyers, and internal documents.

A-18 Daycare center Daycare would be provided for children from toddlers through 5 years, and
after school for ages 5 through 10.
A-29 Rooftop garden Break area on the roof with landscaping and shaded sitting areas.

A-32 Atrium/plant area An area where plants and natural daylighting is prevalent to help reduce space
pollutants.

A-45 Dumpster A dumpster location that is easily accessible and does not compromise the
indoor air quality.
A-10 Office supply storage (see 1) Centralized locations for office supplies. 0
A-13 Access areas in ceiling Space is allocated to access components that require periodic maintenance. 0
A-14 President's private restroom A private restroom located adjacent to the Presidept's office for their use. 0

A-19 Exercise room An exercise area for employees with free weights, stationary bicycles, tread-
mills, and gym system. 0

A-20 Smoking area A designated area (internal or ~xternal of building) for smoking. 0

A-21 Employee kitchen (see 11) A kitchen with refrigerator/freezer, microwave oven, sink, and vending
machines. 0

A-22 Awards display area Common area for the storage and display of awards and Society treasures. 0
A-23 Mail room A mail room for the processing and distribution of mail for the Society. 0

A-24 Chiller/boiler room (see 8) A separate room to house the chiller and boiler (code may require further sepa-
ration). 0

A-27 Bicycle parking area A designated area for bicycle parking and storage. 0
Showers and locker rooms for employees' use (specifically for those who bicy-
A-28 Employee shower 0
cle to work and utilize the exercise room).
A-33 Telecommunications room (see 17) A separate room for the telecommunication systems. 0
Flexible spaces for change of use over time and for multiple uses throughout a
A-34 Flexible spaces 0
day/week.
A-36 Mechanical shafts (see 8) Space for mechanical shafts is allocated. 0
A-37 Balconies Balconies are provided for easy access to the outdoors. 0
A-38 Storm retentionlbio-swales Eliminate runoff from impervious surfaces. 0
A transition room between the loading dock and the final location ofreceiv-
A-40 Receiving room 0
abies.
A-41 Outside break area An outside area for breaks, with shading and tables. 0
A-42 Basketball court A 112 court basketball court in the parking lot. 0
A-43 Historical documents area (see 26) A location for the storage of historical documents of importance to the Society. 0
Question 2: List Conditions Important to Your Comfort in an Ideal Building?

Response# Responses Clarification Score

B-1 Temperature Consistent temperature within the occupied space and between spaces. 40
Space humidity is maintained at a consistent level within the space to avoid
B-2 Humidity (also 13) 26
degradation ofthe indoor air quality.
The size of the desk and local storage space is tailored towards the tasks to be
B-35 Adequate desk and storage space 15
accomplished.
Occupants are not disturbed by noise from an adjacent area, outdoors, or from
B-4 Noise 13
systems within the building.
B-8 Air quality There is no dust in the space and the air is perceived as fresh. 12
There are no objectionable odors from space activities, personnel, or from out-
B-21 No odors 11
doors.
There are open areas with flexibility in use to accommodate various functions
B-23 Plenty of common space 9
and activities.
Consistent lighting levels for the tasks to be accomplished, providing various
B-5 Lighting 7
levels and types oflighting.
Individuals have control over their surrounding conditions, including tempera-
B-24 Controllability of total environment 7
ture, lighting, and noise.
Centralized control over the space temperatures to minimize contractor site vis-
B-3 Control over temperature 5
its.
The air velocity in the space varies little to avoid perception of changes in
B-10 No drafts 5
velocity within a space.
The flooring is aesthetically pleasing, highly durable, and comfortable to walk
B-29 Good flooring 4
upon.
B-39 No glare There is no glare from lighting or outdoors on computer screens. 3
Every occupant in open office spaces shall have a view of the outdoors and
B-17 Window with a view (also 25) 2
access to a window.
The workplace is inherently designed and constructed to be safe, including a
B-36 Safe workplace 2
secure feeling from parking lot to office.
Working areas are uncluttered, dust free, and have a professional appearance at
B-38 Clean working environment 2
all times.
B-15 Privacy in work areas Ability not to be disturbed in workspace from outside noise, phone calls, etc.

Simple access to communication tools for interfacing with other staff, Society
B-34 Communication tools availability members, and visitors. This includes internet, phones, faxes, copiers, and wire-
less access.

B-6 Amount of windows There is significant window area while avoiding introduction of direct solar
load to the space. 0

B-7 Space relationships Spaces are organized and laid out in a logical arrangement from a functional
0
and organizational matter for both staff and Society members (visitors).

B-9 Comfortable chairs in break room There are comfortable, easily cleaned chairs in the break room, where personnel
gather for as long as 45 minutes. 0

B-11 Good exhaust in toilet Bathroom odor shall not be noticeable within the bathroom or outside of the
bathroom. 0

B-12 Airflow The air flows from clean areas to dirty areas. 0
B-13 No sticky feeling (see 2) The occupied space does not have a sticky feeling from high humidity. 0

B-14 Colors/textures/surroundings There needs to be a variety of colors, textures and surroundings to provide a
warm feel to the facility (non-institutional) 0

B-16 Smoking area conditioned The smoking area is conditioned and designed to avoid indoor air quality issues
with surrounding areas. 0

B-18 Natural lighting Maximal use of day lighting to minimize the need for artificial lighting and air-
conditioning load. 0
Question 2: List Conditions Important to Your Comfort in an Ideal Building?

Response# Responses Clarification Score

B-19 Outside air (adequate) The outdoor air is adequate to maintain good indoor air quality. 0
B-20 Drinking water Filtered drinking water is easily accessible. 0
B-22 Work place size fitting of status The size of workplace is proportional to the management position. 0
B-25 Pleasing exterior views (see 17) The view from the window shall be pleasant. 0

B-26 Ceiling heights The ceiling height shall provide for an open feeling and avoid making spaces
claustrophobic. 0

B-27 Interior materials The interior materials shall be durable and easy to maintain. 0
B-28 Line of sight to office assistant Managers shall have a line of sight to their assistants. 0
B-30 No one in line of sight No one is in line of sight of one another to ensure privacy. 0
B-31 Clear means of egress Egress from any location is easy to understand and reach. 0

B-32 Parking space There are accessible parking spaces for every staff member and expected visi-
tors. 0

B-33 Elevator location Vertical transport shall be located for ease of access and for all activities
expected for its use. 0

B-37 Standby cooling and power Facility has little downtime and can be operational during adverse weather
events that are typical for the area. 0
Question 3: What activities generate pollutants in this building?

Response# Responses Clarification Score

C-2 Poor circulation Build-up of pollutants due to a lack of air circulation. 22
Inappropriate use and maintenance Materials emit pollutants or the maintenance of the materials produces exces-
C-21 15
of materials sive pollutants.
C-6 Dumpster The trash within the dumpster. 10
C-13 Dirty ventilation system Build-up of dust and dirt within the ventilation system (outdoor air intake). 10
C-18 Vehicles (loading docks) Combustion products from idling vehicles. 10
C-7 Cooking Odors, particulates, and smoke from cooking. 7
C-22 Pests Pests from outdoors. 7
C-4 Smoking Byproducts of smoking (butts and smoke). 5
C-5 Noise Noise from adjacent spaces and outdoors. 5
C-16 Printing plant Chemicals used in the printing plant. 4

C-1 Dirty carpets Build-up and re-outgasing of pollutants from carpets. 2

C-8 Cleaning Chemicals and materials utilized during cleaning. 2

C-11 Lavatories Bathroom byproducts. 2

C-3 Mildewed ceiling tiles Growth from water build-up on materials.

C-9 Dirty filters Allowing dust and dirt to bypass filtration.
C-10 Computers Heat, noise and chemicals.
C-19 Copiers/printers Heat, noise and chemicals.
C-12 Cologne/perfume Personal odors. 0

C-14 Refrigerators Spoiled foods and spills. 0

C-15 Microwaves Spills. 0

C-17 Mail room Dust from opening packages and from processing equipment. 0

C-20 Dirty phones Build-up of dirt on phones from use. 0

Question 4: How do we make this facility more sustainable?

Response# Responses Clarification Score

Adopt an aggressive plan to use the
D-20 Aggressively utilize USGBC guidelines and best of practice items. 19
USGBC guidelines
Use oflow energy system compo-
D-16 Utilize highly efficient components for building systems. 18
nents
D-48 Build specific to the site Integrate site conditions to building layout and systems. 16
Accomplish research of real needs
D-17 Develop comprehensive Owner's Project Requirements document. 14
of project (also 28)
Minimize adverse impact on the
D-1 Utilize benchmarks for impact on the environment. 12
environment
Input is provided from all stakeholders and they are kept informed throughout
D-13 Involve all stakeholders (also 42) 10
the project.
Have real incentives for designers, contractors, and occupants for achieving a
D-6 Create real incentive 9
sustainable facility.
Require owners to achieve plati-
D-36 Have far-reaching goals. 8
num instead of certification
2% of building energy use comes
D-45 Purchase renewable power. 8
from renewable sources
Use fixtures and equipment with
D-2 water and energy conservation (also Use low water and low-energy fixtures. 7
26)
Use of renewable resources (solar,
D-15 Use renewable resources on-site. 7
wind, and geothermal)
Daylighting and energy efficient
D-22 Provide flexibility in lighting system and maximize use of daylighting. 7
lighting systems
D-23 Use sustainable materials (see 10) Maximize use of materials with recycled content and renewable components. 7
Ensure design of building mini-
D-41 Building envelope has very good thermal properties. 7
mizes energy loss
Incorporate energy control mea- Develop and accomplish analysis to integrate energy saving measures as part of
D-7 6
sures (ECM's) design process.
Establish a separate budget line Separate budgets and LEED™ and Commissioning Process activities with sep-
D-3 5
item for LEED™ & CxP arate contracts with independent contractors.
::set maxtmum amount or energy use
D-32 Define target for energy use per year- recommend 15% below standards. 3
of building per year
D-4 Improve indoor air quality Improve indoor air quality to result in improved worker productivity. 2
Use proper orientation of buildings Orientate site to maximize natural daylighting and minimize cooling and heat-
D-9 2
on site ing loads.
Install automatic controls on
D-24 Use of good controls. 2
mechanical systems
D-30 Conserve resources and energy Minimize materials required and the energy used to create materials. 2
Locate building on public transit
D-35 Locate building for easy access to mass transportation and pedestrian paths. 2
routes (also 39 and 47)

D-21 Landscaping that is indigenous to the area and that requires minimal mainte-
Use natural landscaping
nance and irrigation.
Size heating/cooling equipment to Minimize size of mechanical systems, understanding there will be some
D-29
98%ofloads uncomfortable periods.
D-5 Minimize pavements Minimize impervious surfaces. 0
Use more recycled building prod-
D-10 Maximize use of recycled content. 0
ucts (also 23 and 31)
Question 4: How do we make this facility more sustainable?

Response# Responses Clarification Score

Set maximum amount of energy use

D-32 Define target for energy use per year- recommend 15% below standards. 3
of building per year
D-4 Improve indoor air quality Improve indoor air quality to result in improved worker productivity. 2
Use proper orientation of buildings Orientate site to maximize natuml daylighting and minimize cooling and heat-
D-9 2
on site ing loads.
Install automatic controls on
D-24 Use of good controls. 2
mechanical systems
D-30 Conserve resources and energy Minimize materials required and the energy used to create materials. 2
Locate building on public transit
D-35 Locate building for easy access to mass transportation and pedestrian paths. 2
routes (also 39 and 47)

D-21 Landscaping that is indigenous to the area and that requires minimal mainte-
Use natumllandscaping
nance and irrigation.
Size heating/cooling equipment to Minimize size of mechanical systems, understanding there will be some
D-29
98%ofloads uncomfortable periods.
D-5 Minimize pavements Minimize impervious surfaces. 0
Use more recycled building prod-
D-10 Maximize use of recycled content. 0
ucts (also 23 and 31)
D-11 Use longer lasting materials Design facility for 100 years. 0
D-26 Use low water fixtures (see 2) Use low and no-water bathroom fixtures. 0
Include contractor during prepam-
D-28 0
tion ofOPR (see 17)
Always use environmental friendly
D-31 0
products (see 10)
D-33 Purchase/acquire LEED™ game Educate team members through use ofLEED™ game. 0

D-37 Ensure utility supply systems are sized appropriately to handle current and
Upgrade all utility supply systems 0
future loads so that owner does not have to replace items in future.
D-38 Utilize green roofs Install a living roof. 0
D-39 Increase pedestrian ways (see 35) 0
Reuse materials from buildings
D-40 0
scheduled for demolition (see 18)
Establish and incorporate buy-in of
D-42 0
organizational entities (see 13)
D-43 Exceed all codes Exceed minimums. 0
Construct building for future expan-
D-44 sion and changes to minimize use of 0
materials

D-46 Use data for continuous improvement and application to future projects- create
Data file oflessons learned 0
and publish a case study.
Question 5: How do you define energy efficiency?

Response# Responses Clarification Score

Better than ASHRAE Standard 90 . 1 Building perfonns 20% better than requirements in ASHRAE Standard 90.1 43
E-3
[current version].
The energy use for heating, cooling, and plug loads per year on a unit area
E-5 Btu/ft2/year 38
basis.
Compare building operation against that of similar buildings, corrected for loca-
E-2 Energy Star™ Rating (also 9) 32
tion, utilizing the Energy Star™ rating system.
5% reduction each year for first 5 There is a reduction in energy use and cost for the first five years of operation
E-4 24
years through optimization and focus on energy efficiency.
Flexibility in system to changes in Having a system that has flexible operational strategies that can adapt to
E-7 23
utility rates changes in utility rate structures and values.
E-1 $/ft2/year The dollars spent on utilities per year on a unit area basis. 12
Number of energy savings ideas The number of energy savings ideas that are generated by the building occu-
E-6 5
submitted pants - indicating an ongoing understanding and focus on energy efficiency.
E-8 Avoid system degradation Avoid degradation of systems that leads to reduced energy efficiency. 4
Track the number of annual comfort complaints to verify that non-energy crite-
E-10 # hot/cold calls per year 3
ria are not compromised by focusing solely on energy efficiency.
Plug loads to be reduced each year through acquisition of more energy efficient
E-ll Use oflow energy office equipment
office equipment.
Compare the actual to the budget to verify assumptions and identify opportuni-
E-12 Actual compared to budget
ties to improve.
Correct energy use value relative to the number of cooling degree days in order
E-9 Btu/ft2/CDD/year (see 2) 0
to be able to more accurately compare values from year to year.

Question 6: How will you benchmark system operation?

Response # Responses Clarification Score

F-4 Cost of Operating The cost to operate the system, includin~ utilities, manpower and materials. 32
F-6 Warranty issues The number of warranty issues that arise during the first year of operation. 21
F-10 Industry standards The percentage of industry standards that are exceeded. 14
F-8 Professional Standards The percentage of best-practice professional standards that are adopted. 9
F-1 History of similar systems Comparison of operations from similar systems in nearby facilities. 8
The mean time between system failure and the estimated longevity of the facil-
F-2 Longevity 6
ity.
F-17 Number of occupant complaints The number of occupant complaints tracked by type, time, and person. 6
F-4 <1.5°F variation in occupied space Maintaining consistent temperature distribution within a room. 5
The lowest 30-year life cycle cost options are adopted and implemented on the
F-19 Lowest lifecycle cost 5
project.
F-11 Comparison of oldluew units Comparison with benchmarks of system operation in the existing facility. 4
F-7 Cost of Energy The unit cost of energy, including taxes and demand charges. 3
F-16 Availability of parts The time it takes to receive a part from the time when its need was identified. 3
Lowest energy use compared to sur- Compare the energy use to surrounding facilities or similar benchmark (e.g.,
F-18 3
rounding facilities Energy Star™).
F-20 No punchlist No punchlist items remain upon occupancy of the facility. 3
 A' I' (CO ) Measure and track air quality measurements, such as the difference in carbon
F-23 1r qua Ity measurement 2• etc. di ·d · m · the outdoor an d space mr.
· 3
ox1 e concentratiOn
Occupants not aware of physical
F-I4 Indoor environment enhances employees work. 2
conditions
F-25 Happy contractors Contractors do not complain about project. 2
F-5 Adaptability to future changes The systems are adjustable to changes in use and function within the facility.
The facility is a learning environment for the members, visitors, and commu-
F-3 Classroom learning environment 0
nity.
F-9 No callbacks for at least 5 years Outside contractors are not required during the first 5 years of opemtion. 0
F-I2 Days missed by workers The number of days missed (sick days) by workers per year. 0
F-13 Verity specs Verification that the project specifications have been achieved. 0
Short response time of system to The system responds quickly to changes in the outdoor or indoor conditions to
F-I5 0
changes in environment maintain system's energy efficiently.
Track the number of visitor complaints and address any that have been docu-
F-2I Visitor complaints 0
mented.
The number of hours per year the system does not opemte when required or
F-22 System down time 0
does not maintain space conditions.
Able to operate parts of building There is flexibility in operation to maintain conditions in one area ofthe build-
F-24 0
without affecting others ing that is occupied off hours.

Question 7: What documentation is required to properly operate and maintain facilities?

Response# Responses Clarification Score

As-builts are accurate (include The record documentation has been verified to be accurate and is provided in a
G-I 24
TAB) usable format.
A troubleshooting matrix is provided for typical problems anticipated for the
G-7 Trouble shooting (also II) 17
system relative to the OPR.
Accurate start-up and shut-down Easy to find and follow start-up and shut-down procedures are available to the
G-13 I5
procedures O&Mstaff.
G-3 Detailed how to manuals Manuals provide clear and concise how-to guidance. 14
G-2 Completed accurate information All documentation is accurate and complete. 10
Detailed sequence of operations on any low voltage system with software logic
G-5 Detailed sequence of operation 9
diagmms.
Video training for new personnel
DVD indexed and edited recording of training for easy access to O&M staff
G-10 (various for different levels of 8
when required.
knowledge)
G-15 Technical support numbers Easily located technical support telephone numbers and contact information. 8
Detailed maintenance schedule
G-12 Simple maintenance schedule matrix detailing what is required, when, and why. 6
(template for spreadsheet)
G-17 Valve chart A chart that details where each valve is located, its number and its operation. 3
List of common errors and how to Summary of the errors/issues found during the process and how to resolve them
G-18 3
fix them so that the OPR is maintained.
G-6 A list of where parts are available The parts list with suppliers and contacts identified
How system is intended to work/be Review of the OPR/BoD prior to any other training to provide context and con-
G-8
·used tent to the trainees
Evaluation ofO&M staff capabilities and what they must accomplish to achieve
G-4 Operating capacities of the units 0
success.
G-9 Diskettes/CDs All information provided in electronic format on DVD's. 0
G-11 What-if manual (see 7) 0
 Single date for start of warranties. Also understand what must be accomplished
G-14 Dated guarantee warranty for parts 0
by O&M staff to maintain the warranty.
G-16 Ability to update manual The ability to update documentation and understand process versus activity. 0
Windows oriented table of contents/ Electronic version with Windows interface. Must be able to quickly locate and
G-19 0
index, easy to use print out the actual requirements.
G-20 Lock out tag/out procedure (safety) Clear training and tools in place to lock out and tag out system components. 0
Integration with other systems and
G-21 Integration with other systems. 0
buildings (standard software)
G-22 System interaction Interaction of the system to achieve OPR. 0
G-23 Manufacturer's information Clear, tailored manufacturer's instructions. 0
G-24 Easily updatable Material is easily updated to document changes and handle new requirements. 0

Question 8: What are your training requirements?

Response# Responses Clarification Score

Prior to any contractor training, the Commissioning Authority provides an over-
Commissioning Authority gives
view of the OPR to provide a baseline of what should be expected for a success-
OPR and the architect gives a
H-12 ful facility. The architect then provides an overview of the Basis of Design to 27
Basis of Design overview for
explain how they achieved the OPR. Both the facility users and O&M staff need
users and O&M staff (also 8)
to be involved.
O&M (for users and O&M staff)
training for building systems (fire
H-I alarms, emergency power, light- Different levels of training for both the users and O&M staff. 26
ing controls, security and switch-
boards) (also 6)
HVAC building automation sys- Detailed instruction on the use of the building automation system in trouble-
H-9 15
tern shooting and fixing problems.
Training with an operational plan
Provide training around an operational management plan on how the building
H-13 (focused)- put needs and intents 15
will actually be managed to provide direct context to the training.
together
Safety training on building sys- Include safety training for the O&M staff relative to such items as confined
H-2 14
temsforO&M spaces, handling of chemicals, emergency response, etc.
Energy systems along with Training on the interaction of the mechanical systems relative to the energy effi-
H-5 8
related mechanical system ciency of the facility.
Training for O&M staff by space Specific attention paid to the unique needs of each area, including contact per-
H-3 7
areas son introduction and communication procedures.
Training provided for specific components relative to preventative maintenance
H-7 Component training 6
procedures and interaction with its connected systems.
Class on the ADA requirements A session on the ADA features of the facility, what must be accomplished to
H-4 5
(custodians and O&M) maintain these features, and any unique needs of any of the staff.
Training for contractors on
Provide training by the manufacturer on the proper installation and start-up of
H-10 installing special systems/equip- 5
systems and equipment.
ment
Troubleshooting on building sys- A session on typical problems that will likely be encountered in operating the
H-11 4
terns facility and guidance (matrix) on how to troubleshoot and resolve the problems.
Periodic guided walkthroughs of the facility during construction where the
Scheduled construction walk-
H-14 O&M staff can ask questions ofthe design professionals and contractors so that 3
throughs
they can become familiar with the systems as they are being constructed.
Systems training (users and
H-6 0
O&M) (see 1)
Question 9: What Problems with Previous Projects should be avoided?

Response# Responses Clarification Score

Lack of consistency from area to
I-1 There is lack of good tempemture and airflow from space to space. 33
area
Tampering with room thermostats -
Facility users do not understand system operation and inadvertently create com-
I-15 operation misunderstood by build- 16
fort problems through tampering with the room thermostats.
ing users
I-6 Sound travels - acoustic problems Excessive noise from adjacent areas, outdoors, and mechanical systems. 11

Water leakage through the roof resulted in indoor air quality problems and aes-
I-13 Roof leaks 10
thetic concerns.
Sequence of operation for boilers The operating sequence for the hot water boilers was complicated and resulted
I-12 8
not proper in inefficient operations.
I-8 Stuffiness The space was stuffy (may have been hot or lack of air movement). 7
The building automation system was never fully operational and it was difficult
I-3 Computer BAS not friendly 6
to utilize easily on a daily basis.
The corridors were too narrow to allow two carts to easily pass or to permit a
I-5 Hallways too narrow 6
conversation to take place outside ofthe office area.
Inadequate electrical source for There were inadequate electrical and network outlets for computers. Also, the
I-9 6
computers ability to change computer locations was not possible.
I-10 Running out of space There was no room for expansion when operations grew or were added. 6
Heating/cooling changeover adjust- Room temperature set points were all the same throughout the building and
I-4 5
ments were switched from summer to winter based upon a date, not weather.
Ballast problems (lighting 4' fluo- There was significant light flicker that caused eye strain and headaches through-
I-7 5
rescent) out the facility.
Air movement could be easily felt and sometimes heard in the hallways as they
I-2 Hallway drafts
were a central path for the return air.
Humidity problems causing interior High humidity in the space resulted in deterioration in the exterior wall systems.
I-ll 0
wall separations Need to avoid high humidity and facility degmdation.
Canopy paint peeling - building The exterior of the building was not maintained to project the expected image of
I-14 0
exterior the owner.
Increased airflow makes some peo- Some of the staff members are very sensitive to airflow velocity and changes in
I-16 0
pie feel uncomfortable velocity.

Question 10: What Must Be Accomplishedfor a Successfit! Project?

Response # Responses Clarification Score

The total project budget, going from initial inception through one year of opera-
J-2 Total project within budget 29
tion, needs to be projected and then maintained.
Owner/AE/Contractor/CxA pleased The Commissioning Team members see value from the Commissioning Process
J-1 18
with process and will utilize it on future projects. ..
J-3 Completion on or ahead of schedule Schedule is achieved or exceeded, without compromise to the other OPR. 17
J-9 Achieves the OPR All OPR are achieved. 14
J-4 Owner's acceptance of the facility The owner accepts the facility with no outstanding issues. 10
J-12 Easy to maintain The facility's systems and assemblies are easy to access and maintain. 10
 Individuals are more productive at their jobs as they are not distracted by opera-
J-10 Easier to do my work 8
tional issues.
J-8 Minimize occupant complaints The number of occupant complaints decrease by 90% from the current facility. 7
The work areas are functional and have flexibility to meet the changing needs
J-11 Functional work area 7
of the different activities to be accomplished.
Mission of maintenance staff done The O&M staff is not putting out fires (responding to calls), but is proactively
J-17 7
more productively (also 5) maintaining the facility to avoid the calls.
J-21 O&M staff well trained Training of the O&M staff was successful and has been verified. 5
O&M staff receives great manuals The documentation for operating and maintaining the facility is systems based
J-22 5
and record drawings and provides the information in an easily accessible format.
Achieve LEED™/Energy Star™
J-23 Achieve recognition of the facility's sustainability and energy efficiency. 5
certification
J-16 No problems There are no problems during the first year of occupancy. 3
Energy performance at or below
J-18 Operate the facility to achieve all the OPR, including energy. 3
expectations
J-29 Low maintenance landscaping The landscaping requires little maintenance and effort to keep it thriving. 3
J-32 Happy occupants The occupants look forward to coming to the facility. 3
O&M staff not overburdened (see
J-5 0
17)
The surrounding community accepts the facility and takes pride in having it in
J-7 Accepted by the community 3
their area.
Mechanical equipment easy to
J-13 All equipment that requires periodic maintenance is easily accessible. 2
access
Contractors are not required to come back after building turnover to fix mis-
J-19 Minimal call backs 2
takes.
During the first two years of operation, there are no requests to modifY the
J-30 No requests for space modifications 2
space layout.
Cost savings identified greater than There is at least a 3 to 1 payback on the investment into the Commissioning
J-25
Commissioning Process cost Process.
J-34 No lawsuits There are no issues that result in arbitration or a lawsuit.
Beautiful building that meets design
J-6 0
requirements
Lower accident incident ratio (dur-
J-14 Employee accidents that occur during operating hours decrease in number. 0
ing occupancy)
J-15 · Comfort of building occupants The comfort of the occupants is rated high. 0
J-20 Attract more new members Use the facility to educate the industry and attract new members. 0
J-24 No contractors lose money Contractors make more profit (including the design professionals). 0
There are at least ten favorable articles written on the project in non-ASHRAE
J-26 GoodPR 0
publications.
The average number of sick days taken per employee is reduced by at least
J-27 Number of sick days decreases 0
15%.
Project adequately portrays status
J-28 Society's contributions to the world are recognized through the facility. 0
and image ofthe Society
J-31 Approved test documents Prior to occupancy, all test documents have been completed and accepted. 0
J-33 No major product failures No major warranty callbacks due to defective products. 0
J-35 No grievances by employees No grievances are filed by an employee due to the new facility. 0
There are no non-owner initiated change orders and no need to utilize the
J-36 No design failures 0
design professional's errors a11.d omissions insurance.
Is able to adapt to changes without The space can be easily modified by the O&M staff without the need for addi-
J-37 0
investment (space flexibility) tional funds.