Oracle CPQ

Resolved Known Issues

Update 23D

September 2023
Copyright © 2023, Oracle and/or its affiliates
TABLE OF CONTENTS
Table of Contents .......................................................................................................................................................................... 1
Oracle CPQ 23D Hot Fixes ............................................................................................................................................................ 2
Oracle CPQ 23C Patch Summary ................................................................................................................................................ 5
Browser Support .......................................................................................................................................................................................... 8
Custom JavaScript and CSS ....................................................................................................................................................................... 9
Training.........................................................................................................................................................................................................10
Disclaimer .....................................................................................................................................................................................................10
Migration ......................................................................................................................................................................................................10

The Oracle CPQ 23D Resolved Known Issues document provides a high-level description of bug fixes
implemented in this release. This document also provides information on supported browsers. For more
information on 23D features, please see the Oracle CPQ 23D What’s New document.

Update 23D Resolved Known Issues 1

ORACLE CPQ 23D HOT FIXES
BUG ID DESCRIPTION RESOLUTION

Approvals

34305018 DocuSign signature approvals were not DocuSign signature approvals are routed per the
routed per the sequential order sequential order specified in the Oracle CPQ User
specified in the Oracle CPQ User Interface.
Interface.

34566045 Mobile approvals where the second Mobile approval processes without print server
level used a docx attachment resulted error.
in print server error.

Commerce

33910694 An error resulted when performance When performance analysis on an action that
analysis on an action that imports a imports a util library function from a folder runs,
util library function from a folder was results are provided.
run.

33923081 A file attachment was saved even If “Modify without saving or validating” is
though “Modify without saving or designated for a file attachment, the file
validating” was designated for the file attachment is not saved/modified.
attachment.

33965161 The value of a dynamic menu attribute The value of a dynamic menu attribute displays in
that was set while the attribute was the User Interface.
hidden was not displayed in the User
Interface until the page was refreshed.

34019247 Decimal places past the third digit after Decimal places are rounded-up based on the value
the decimal point were rounded based set in the Decimal Place property of an attribute.
on a value less than that set in the
Decimal Place property of an attribute.

34162338 After versioning a quote an error After versioning a quote you can open a line-level
resulted when attempting to open a link within the Line Item Grid.
line-level link within the Line Item Grid.

34535083 When a line-level validation rule When a line-level validation rule message displays,
message displayed, the Line Item Grid the LIG navigation performs as expected.
(LIG) could not collapse/expand nor
render when moving between LIG
pages.

35290650 HTML attribute defaults were being HTML attribute defaults are being executed
executed for all lines when line level correctly when line level modify actions were
modify actions were performed. performed.

Update 23D Resolved Known Issues 2

 BUG ID DESCRIPTION RESOLUTION

35675438 When a comma was used as the Using a comma as the decimal format when
decimal format for filtering an array filtering an array set provides accurate results.
set, the filter did not function properly.

35743436 Line item grid hiding rules stopped Line item grid hiding rules remain after a line item
running after a line-level modify action modify action is invoked.
was invoked.

35751613 Line item grid action icons were Line item grid action icons are viewable and
hidden or disabled after opening and available after opening and closing a line item.
closing a line item.

Configuration

34423603 Locked array attribute values that had Locked array attribute values that are manually set
been overwritten were reverted to the are retained upon reconfiguration via SOAP.
default value upon reconfiguration via
SOAP.

35023028 When a multi-node site ran into Multi-node caches recover correctly from network
network issues, internal cache issues issues.
could result in an error.

35240356 Occasionally, a multi-node site A multi-node site no longer displays “Internal Error
displayed “Internal Error Message” Message” when reconfiguring.
when reconfiguring.

35382648 When a model with multiple transition When a model with multiple transition nodes/flows
nodes/flows was reconfigured, is reconfigured, navigation is only allowed to
navigating between the nodes allowed supported flows.
for navigation to a flow that does not
meet current conditions.

35414177 Incorrect price values displayed in Bill Correct price values display in Bill of Materials for
of Materials for non-base currency line non-base currency line items.
items.

35475781 Performance was slow for sales users Performance is improved for sales users
who performed actions within the performing actions within the modify asset flow.
modify asset flow.

35616014 Single Select Pick List (SSPL) values Single Select Pick List values are retained upon
were not retained when the SSPL was reconfiguration.
reconfigured a second time.

35626371 After performing an upgrade, Single After performing an upgrade, Single Select Pick List
Select Pick List values were not able to values are able to be reconfigured.
be reconfigured if they were explicitly
marked as hide in transaction.

Update 23D Resolved Known Issues 3

 BUG ID DESCRIPTION RESOLUTION

Integration

35306478 An attempt to access the Service Accessing the Service Request details page via a
Request details page via a button button within Oracle CPQ goes to the correct
within Oracle CPQ returned a blank browser location.
page.

35402024 From the Integration Center, the The Integration Center, the action related to
action related to “Enable integration” “Enable integration” is recorded in the
was not recorded in the Administration Administration Logs.
Logs.

Parts

34779701 When a part search and eligibility rule When a part search and eligibility rule run
ran simultaneously, the part search did simultaneously, the part search functions properly.
not function as expected.

35493394 When a parts search ran, performance When a parts search runs, performance is
was slow. improved.

Pricing

34479090 When navigating to the Pricing Rules When navigating to the Pricing Rules tab, a null
tab, a null pointer error displayed at pointer error is not displayed or prevent pricing
the top of the page. Rules created engine actions.
when the error was displayed, were not
saved after navigating away from the
Pricing Rules tab.

User Management

35187530 When querying for newly created users When querying for newly created users who have
who had not logged into their Oracle not logged into their Oracle CPQ account via the
CPQ account via the Users REST API, Users REST API, the MongoDB operator
the MongoDB operator "$exists=false" returns the correct results.
"$exists=false" did not return
results.

35751277 Changes to users did not show up in Changes to users create entries in administration
administration logs. logs.

Update 23D Resolved Known Issues 4

ORACLE CPQ 23C PATCH SUMMARY
The following table lists the hot fixes that are patched in the previous Oracle CPQ Update. These fixes are included as part of
the Oracle 23D Update.

BUG ID DESCRIPTION RESOLUTION

ORACLE CPQ 23C PATCH 8

Configuration

35616014 Configuration Single Select Pick List Configuration Single Select Pick List values that contained a
values that contained a space did space retain their value after reconfiguration.
not retain their value after a second
reconfiguration.

35626371 When an array controller was When an array controller is modified on reconfigure, array
modified on a reconfigure, array attributes are modified as expected.
attributes that were marked 'hide in
transaction' could result in an error
when saved to the transaction.

35796279 When an item price/part base price When an item price/part base price is referenced in a Sub-
was referenced in a Sub-document document Before BML formula and parts are added from the
Before BML formula and parts were configurator, the price attributes are accurate.
added from the configurator, some
price attributes were 0.00.

ORACLE CPQ 23C PATCH 7

Configuration

35765253 When a new array attribute was When a new array attribute is added to an existing array set,
added to an existing array set, reconfiguring a pre-existing model works as expected.
reconfiguring a pre-existing model
could result in an input string error.

ORACLE CPQ 23C PATCH 6

Commerce

35685450 The sub-document Details page The sub-document Details page can be accessed using the
couldn't be accessed using the Line Line Detail Link in the Line Item Grid when returning to a
Detail link in the Line Item Grid main document from a sub-document via a Back action or
after returning to a main document modify action with a "Parent page" destination.
from a sub-document via a Back
action or modify action with a
"Parent page" destination.

Update 23D Resolved Known Issues 5

 35743436 Hiding rules stop running after Hiding rules are running as expected when returning to a
returning to a main document main document from a sub-document via a Back action or
from a sub-document via a Back modify action with a "Parent page" destination.
action or modify action with a
"Parent page" destination.

35751613 Remove line, edit, and reconfigure Remove line, edit, and reconfigure actions are visible and
actions are hidden or disabled after available when returning to a main document from a sub-
returning to a main document document via a Back action or modify action with a "Parent
from a sub-document via a Back page" destination.
action or modify action with a
"Parent page" destination.

ORACLE CPQ 23C PATCH 5

Configuration

35737489 Performance was slow when Performance is improved when making a call using the
making a call using the Modify Modify Assets REST API.
Assets REST API.

Parts

35729282 Inefficiencies in calculating pricing Calculating pricing for parts during Bulk Upload is improved.
for parts during Bulk upload
resulted in slow performance.

Pricing

35742160 When pricing behavior was set to When pricing behavior is set to v1, v3 or v4, a quote line
v1, v3, or v4, a quote line attribute attribute part base price value is calculated accurately.
part base price value was set
incorrectly.

ORACLE CPQ 23C PATCH 4

Commerce

35687880 In JET UI, Favorites REST API did not In JET UI, Favorites REST API supports adding a set of
allow adding a set of favorites to an favorites to an existing transaction.
existing transaction.

Configuration

35664239 A Single Select Menu (SSM) attribute The Single Select Menu (SSM) attribute value is retained
value in an array was cleared when its accurately when reconfiguring its parent item.
parent item was reconfigured.

Update 23D Resolved Known Issues 6

 Document Designer

35662741 Vietnamese language translation was Vietnamese language translation is supported.

not supported.

35662750 The translated menu entries of an array The translated menu entries of an array set menu
set menu attribute displayed the attribute display the translation based on the selected
translation based on the user profile language attribute connected to the Print action.
language instead of the selected
language attribute connected to the
Print action.

ORACLE CPQ 23C PATCH 3

Commerce

35469956 In single user transaction editing mode, A warning displays when concurrent actions are
when a user triggered an action from UI performed via UI and REST in single user transaction
which updated attributes and another editing mode.
action was triggered via REST that
updated attributes and changed the
step, the step transition was rolled back
without warning.

Document Designer

35580166 If text in a table cell exceeded one page, The PDF output provides all of the content for a table
the content was truncated in the PDF cell. If needed, the full content for a table cell may span
output. multiple pages.

ORACLE CPQ 23C PATCH 2

Data Tables

35528792 When many threads performed A Data Table does not lock when multiple
insert/delete/update BMQL operations insert/delete/update BMQL operations are performed
on the same data within a Data Table, a on the same data in a Data Table.
locking issue could occur.

Document Designer

35543033 The print server became unavailable Users are able to print and preview a document.
after an attempt to print and preview a
document with the Inter font.

Update 23D Resolved Known Issues 7

 Oracle CPQ Connector for Salesforce Managed Package

29193058 In a Salesforce Integration, the iFrame In a Salesforce Integration, the iFrame sizes appropriately
was not appropriately sized when a when a sidebar is enabled in the Home Page Layout. This
sidebar was enabled in the Home Page fix is available in the Oracle CPQ Connector for Salesforce
Layout. Managed Package 8.6.1 and later and is not dependent
on the Oracle CPQ Update.

35206877 In a Salesforce Integration when a quote In a Salesforce Integration when a quote opens, it
opened, it only displayed on the top half displays in the full window. This fix is available in the
of the window instead of the full Oracle CPQ Connector for Salesforce Managed Package
window. 8.6.2 and later and is not dependent on the Oracle CPQ
Update.

ORACLE CPQ 23C PATCH 1

Commerce

35554970 When using Legacy UI, updates in When using Legacy UI, updates in the Line Item Grid are
the Line Item Grid were not preserved on Save as expected.
preserved on Save.

35561112 When using Legacy UI, errors were When using Legacy UI, additional line items can be added
encountered when adding line without sequencing errors and quantity values are preserved
items: for BOM items.
 When attempting to add a new
part, line item sequence errors
were received.
 When adding a new BOM item,
line items were not saved in the
correct sequence and quantity
values were not preserved.

Browser Support
Oracle CPQ supports all browser versions that meet the criteria of the Oracle Software Web Browser Support
Policy.

If you experience issues using a supported browser version, open a ticket on My Oracle Support to resolve the
issue. If an issue arises when using a supported browser, use a certified browser version until a fix is delivered.
Certified browsers are selected based on current market share and are thoroughly tested to work with the current
version’s standard functionality.

Certified Browsers
Windows
 Google Chrome 115.x

 Mozilla Firefox 115.x

 Microsoft Edge 115.x

Update 23D Resolved Known Issues 8

Mobile Devices
 Apple iPad iOS 16.x, Safari browser

 Apple iPhone iOS 16.x, Safari browser

Note: Compatibility issues with the selected browsers may exist when sites are created with additional
JavaScript, alternate CSS, or other custom functionality. Customizations may require add-on work. Contact
My Oracle Support to determine the availability of workarounds and minor fixes.

Custom JavaScript and CSS

While Oracle CPQ does not endorse or guarantee the use of JavaScript customizations, we recognize that some
customers have extended the Oracle CPQ. Customizations may conflict with new Oracle CPQ platform features,
data may be corrupted or lost, maintenance and support may be difficult, cross-browser support must be verified,
performance may be impaired, and testing is required for each upgrade. Customers should consider carefully the
relative benefits of JavaScript customizations in light of the associated risks.

Customers are recommended to utilize the CPQJS APIs instead of manipulating the Document Object Model
(DOM) structure or specific elements, classes or IDs.

If customers have added custom JavaScript that leverages the Document Object Model (DOM) structure or
specific elements, classes or IDs, this customization should be thoroughly tested and may require refactoring.

Oracle CPQ 23A and later supports JET v12.1.0. Please note the following:

• Select One component (<oj-select-one>) is deprecated and has been replaced with Select Single (<oj-
select-single>). The following are impacted by this change: Favorites List and Detail pages, Commerce
Analytics graph, and Single Select Menu (SSM).
• Standard JET tables with data table cell tag (<td>) has updated id property syntax and the headers
property is removed. For example:
o JET v12.1.0 syntax: <td class="oj-table-data-cell oj-form-control-inherit"
id="mandatoryModels-table:48_0">Recommended Model 1</td>
o JET v10.0.0 syntax: <td class="oj-table-data-cell oj-form-control-inherit"
id="mandatoryModels-table:modelName_48" headers="mandatoryModels-
table:modelName">Recommended Model 1</td>
• For Configuration Array set read-only cells, .oj-table-data-cell.oj-hover styling has been updated
from {background-color: #f2f2f3;}to linear-gradient (rgb(242, 242, 243), rgb(242, 242,
243)).
• When changing column selections for Simple List UIs and Configuration BOM panels, you need to hover
over the columns to see the options list display. This change impacts Recommended Items List, Asset
List, Performance Logs, and Eligibility Rules.
• In data tables, clicking on a table cell selects the current value in the table cell (all table cell contents are
highlighted). If you begin typing, the newly entered content replaces the highlighted content.
• In the Commerce Layout Editor, the tooltip remains in view even after the applicable field is no longer
visible.
• The error message text for required attributes is modified from "Enter a value" to "Select a value".

• When a sales user edits a date attribute, the date-picker tool will not automatically open. The user must
either type in a value or click the date picker icon to select a value. On a mobile device, the user must
select the date picker icon to select a value.

IMPORTANT: JET widget CSS applies to elements with class that starts with '.oj'. Oracle JET reserves this as
a namespace. As such all customized elements that include '.oj' should be reviewed, tested, and refactored.
Going forward no customized elements should include '.oj' in order to prevent future issues.

Update 23D Resolved Known Issues 9

Oracle CPQ 22C upgraded jQuery to 3.6.0. Customers using earlier versions of jQuery need to upgrade and test
their JavaScript customizations.

Refer to the following resources for more information:

• Oracle CPQ Administration Online Help > Style & Templates > JavaScript Customizations for JET UIs
• Oracle CPQ JET Configuration and Transaction UI: Refactoring Existing JavaScript Customizations
(Doc ID 2490016.1)
• JavaScript Extension Toolkit and JET v12.1.0 Release Notes

Training
To see all new functionality and known issues between your current version and the version to which you are
upgrading, refer to the What’s New documents. To familiarize yourself with the new features introduced in 23C,
Oracle strongly recommends referring to the CPQ Online Help. For additional assistance, please see My Oracle
Support. Verify any information not explicitly mentioned in the release notes as supported by the software
against the CPQ Online Help.

Disclaimer
The Oracle CPQ 23D Resolved Known Issues document is provided for high-level informational purposes only
and is not intended to function as a specification or to replace the product Help and User Guide. Upgrading to a
subsequent release may require modifications to integration XML and APIs or the re-deployment of Commerce
Processes, Configuration, Document Engine documents, or global function settings.

Migration
When using Import From Source or Connect To Destination to migrate content, both sites must use the same
major update. The migration of content can only occur across minor updates within the same major update.
 “Major update” = Update 23D

 “Minor update” = Update 23D Patch 1

For Oracle CPQ 23D, migration packages from 19A and forward can be uploaded to the latest site version.

Update 23D Resolved Known Issues 10

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