Michael Angelo B. Cabanatuan: Work Experience

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Michael Angelo B.

Cabanatuan
[email protected]● +639165306753● Quezon City, Metro Manila, Philippines 1117

WORK EXPERIENCE

Tim Hortons Inc. Mar.2020 – Oct.2020


Barista Quezon City, Philippines
 Created customer connections by memorizing specialty coffee beverage and seasonal offerings to serve all
customer beverage needs as well as making personalized drinks based on their requests.
 Made and served average of 150 café and drive-thru beverages per day with speed, quality, and consistency.

Starbucks Coffee Company Oct. 2017 – Dec. 2019


Barista Quezon City, Philippines
 Worked quickly and efficiently in both in café and drive-thru during high-business hours in preparing
average of 250 customized drinks while maintaining highest standard of service.
 Trained 7 new team members in operational procedures and modeled duties for front and back house
positions.
 Facilitated coffee tasting sessions and pairing events to introduce customers to new products which helped
in creating strong customer connection that resulted to many returning customers.

Seattle’s Best Coffee July 2014 – Dec.


2016
Barista/Prep Cook Quezon City,
Philippines
 Worked enthusiastically in engaging with my full attention to each customer during high-business hours in
providing quality food and drinks by adhering the standard recipes and presentations, and handled quickly
and accurately payment transactions.
 A team player who provides team members with assistance in performing complicated and difficult duties.

Joy Nostalg Hotel & Suites Manila Dec. 2013 –


Mar. 2014
Housekeeping Attendant Intern Pasig City,
Philippines
 Responsible in cleaning assigned guest rooms and ensures it is ready for occupancy by making beds,
bathroom cleaning, dusting, changing soiled linens to clean linens, vacuuming, and replenishing room
supplies while maintaining the established standard.

Banana Leaf Restaurant Apr. 2012 – May


2012
Food and beverage Attendant Intern Makati City,
Philippines
 Responsible in welcoming customers, providing menus, answering inquiries, taking orders, serving food and
drinks, and resetting table for the next service while maintaining standard procedures to ensure customer
satisfaction.

EDUCATION

De La Salle Araneta University March, 2014


Bachelor of Science in Hotel and Restaurant Management Malabon City, Philippines
 Volleyball Varsity Player (2010-2012)
SKILLS & INTERESTS
 Skills: team player; reliable; works well in fast paced environment; staff training; multitasking; friendly
customer service; strong work ethic; coffee machinery; menu memorization; inventory management;
 Interests: cooking different cuisines; long-distance cycling; volleyball; basketball; video games; travel;

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