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Arfa Merchant HR

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ARFA MERCHANT

A highly Effective & Energetic Human Resources Specialist with 8+ years of


experience to make use of my interpersonal skills & secure a challenging
position in a reputable organization to achieve goals of a company that focuses
on employee satisfaction and experience while also expand my learnings,
knowledge, and skills. Strong leader and problem-solver dedicated to
streamlining operations to promote organizational efficiency.

SKILLS

Strategic HR | Business Partnering | Statutory Compliance | Employee Welfare | Business


Planning | HR Budgeting | Learning and Development | Compensation Management |
Talent Acquisition | Headcount Planning | Workday- Oracle | Labour Laws | Payroll
Processing | Employee Engagement | Diversity & Inclusion | Corporate HR | Onboarding |
Recruitment | Stakeholder Management | Global HR Operations | Competency Mapping

WORK EXPERIENCE
CapitaLand
JAN 2023 - PRESENT
Human Resource Business Partner
The management of processes such as talent assessment and development planning in co-ordination with head
office in Singapore & other global countries. Support talent and succession planning activities and upskilling across
the business, including the delivery of local talent plans like recruiting employees for sales role.
Support and advise on ongoing employment policy development and employee relations activities (e.g.,
disciplinary, grievance, dismissal) including compliance to employment regulation and labour law.
Benchmarking for all unique roles as per industry analysis, Conceptualized and implemented Pay-bands within the
organization as per the pay matrix, goal setting, performance review, remuneration review. Develops and
executes learning strategies, designs & delivers training programs, assesses development needs. Also, payroll
processing, data input, tax calculation, employee life/accident, medical insurance policies.
Conduct Employee Onboarding Induction, Business Town Hall and Business Communication. Established Business
Partnership between Business Strategy, People Values Individuals goals. Implementing reward and recognition to
increase bottom-line results along with curbing attrition.
Prepare, analyze, and share HR dashboards, Newsletter monthly reports with the HC HR team & introduced &
implemented HRIS Software like Canva, Workday, SAP, ADP Payroll, etc.

JPMorgan Chase & Co.


FEB 22- JAN 23
Senior Human Resource Specialist
Act as a liaison to work with leadership, internal stakeholders, and other teams to enhance the employee
experience & handling employee grievances. Assist in Processes payroll data and ensures timely payout of
wages/ salaries, advances, bonus, leave encashment, full and final settlements etc., Medical benefits programs,
Ensure all compliance as per Labour Laws like PF, ESI, Gratuity, Maternity etc. monitor PIP for bottom
performers, Attrition management,
Co-ordination with various other teams of talent acquisition & HR Operations to keep in track of the new hire
integration, onboarding programs, exit process, benefits, global mobility for APAC & EMEA.
Maintain employee data and update accounts of all employment records in HCM like Oracle. Manage HR within
the India site to ensure achievement of global operations and global HR departmental goals.
Coach managers on how to drive positive organisational behaviours, Drives implementation of HR initiatives,
Training effectiveness, Coordination of Department Process Trainings and Motivational Trainings for Staff and
Workers. Create Job Descriptions and Goals of employees in consultation with respective functionals.
WhiteHat Jr- BYJU'S FutureSchool JUN 20- JAN 22
Human Resources Operations Associate
Managed & support Human Resources Opeations in 27500+ employee edtech firm globally.
Handled oversight, Payroll Processing, developing or assisting in developing a future-proof compensation and
benefits strategy country wise like UAE,UK & USA.
Arranging Campus Hiring & Bulk Hiring. Work on Job Boards, LinkedIn, and other Sourcing channels based on the
hiring requirements. Ensure the manpower is prepared as per the pre defined timelines. Liaisoning with Talent
Acquisition team to hire right talent for right role within the team for sales & business development roles.
Oversee the 90-day On-boarding program & Ensure completion of Exit formalities including Clearances, Exit
Interview & F&F settlements within the set TAT. Monthly Attrition analysis, action planning to track and arrest
undesirable attrition.
Mitigates employee relation grievances while adhering to company. Working with key stakeholders to create
MAP based on Employee survey results specific to functions. Enable learning and development, including
identification of needs & design and identification of appropriate programs department wise.
Represent HR in audits like ISO, Social Audits. Manage compliance and employee welfare as per global & state
laws. Implement new CSR, initiatives. conduct POSH Trainings.

Bayside Media Pvt Ltd. MAY 16- APR 20


HR Executive- Sr HR Executive- Assistant Manager- HR
Conducted HR related process during investment funding stage by investors for startup. Solely Handled
responsibility of due diligence during external & internal audit before funding was raised successfully.
Enhanced Firm's visibility and reputation by integrating employer branding PAN India. Establishing statutory
compliance from ground level for fast pacing start up.
Be the owner for the rewards and recognition process, performance management and ensure reviewing the
nominations, facilitate ceremonies, employee retention programs. Talent development, succession planning and
ring fencing of key talent within the organization. Mentor managers & employees on employee development best
practices. Head the employee engagement at site & office, initiating employee health-wellness, diversity-
inclusion spoc, and talent management.
Creating a roadmap of Employee onboarding, engagement, career development, retention & exit process
adherence.Ensuring a structured process for capturing specific function insights from employees and chart out
action plans.

EDUCATION CERTIFICATIONS

LLB- Mumbai University Microsoft Excel - Internediate


(23-25)
Diploma Course in Labour Laws and
Post Graduation in Human Statutory Compliances
Resource- NMIMS
(19-21)
HR Generalist - Hire to Retire
Bachelor in Accounts & Finance-
Mumbai University Strategic HR Leadership Short Course
(14 -17)
Payroll- Compensation Structure
CONTACT

+91 8291465516 [email protected] Mumbai, MH-India www.linkedin.com/in/arfa-merchant

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