Fintech Times MEA Report 2024
Fintech Times MEA Report 2024
Published by
Contents
Middle East
and Africa
Report 2024
Chapter One 10-33
Overview of Middle East and Africa
a. MEA overview: Geography 12-13
b. MEA overview: 14
Population and economy
c. Breakdown overview by six regions 15-17
d. Financial services overview 18-25
e. Tech and startup overview 26-27
f. The MEA consumer 28-29
g. Economic diversification and 30-32
digitalisation economic development
h. Summary: Key takeaways 33
Chapter One
Overview
of the
Middle
East and
Africa
The Middle East and Africa region is a tapestry
of diversity, encompassing a rich array of
landscapes, cultures, and economies. From
the opulence derived from natural resources
to the burgeoning tech hubs, MEA represents
a convergence of prosperity and potential.
This chapter serves as a foundational exploration
of the MEA landscape, offering insights into its
geographical expanse, demographic composition,
economic dynamics, and technological advancements.
Geographical overview
of the Middle East
and Africa
3
continents – 69
Asia, Africa countries
and Europe
(plus parts
of Türkiye)
54
members of
the African
Continental
Free Trade
Agreement
(AfCFTA)
– All of AU members
minus Eritrea
~30
million
are signatories sq km land area
12 | FINTECH: THE MIDDLE EAST & AFRICA REPORT 2024
a.Geographical overview
This section provides an illustrative journey through the geographical contours of the Middle East and Africa region.
Through maps and annotations, readers will gain a nuanced understanding of MEA's spatial distribution,
accompanied by key terminologies and acronyms essential for navigating the region's diverse topography.
30% MEA
population between
15-29 years old
65% MEA
population under
30 years old
ECONOMIC
OVERVIEW
Top three
richest
+$3 +$5 countries
trillion trillion (GDP per capita)
Nominal GDP Nominal GDP 1. Qatar (left)
of Africa (2024 of Middle $66,838
estimates) East (2024 2. Israel
estimates) $52,170
3. UAE
19 out of 20 Economic $44,315
poorest countries in
the world are in MEA breakdown
(mostly in Africa) Natural resources like
oil & gas, gold play a strong
Services MEA countries
Financial services Only Israel and UAE were ranked
Poorest part across much of MEA and tech are in the top 50 for startup ecosystem
country in 12 of 13
playing a
growing role MEA city ranking
the world OPEC members in the wider Highest in top 20 financial
(GDP per capita) Burundi $270 are MEA countries MEA context services hub – Dubai (20th)
Source: The Fintech Times Middle East and Africa Report 2023 and 2024 Image: Richie Santosdiaz and The Fintech Times
Luanda is the
capital and
largest city
of Angola
VI.East Africa
(also considered part of the Middle East)
Countries: Comoros, Djibouti, Ethiopia, Eritrea, Kenya,
Madagascar, Mauritius, Rwanda, Seychelles, Somalia, South Sudan,
Sudan, Tanzania and Uganda
Overview
■ East Africa boasts a rich tapestry of linguistic and cultural heritage,
making it one of the most diverse regions in Africa.
Shared characteristics
■ Language and culture: Various linguistic influences
are evident, including:
■ Anglophone: English serves as an official language
in countries like Uganda.
■ Francophone: Historical French influence is notable in
nations such as Madagascar, Mauritius, and Rwanda.
Mauritius uniquely embraces both French and English.
■ Others influences: – Italian heritage is seen in Eritrea, although
Italian is no longer a major language. Several countries exhibit
a mix of linguistic influences, for example: Comoros speaks
Arabic, Comoran (related to Swahili) and French; Mauritius is
a Francophone and Anglophone, Rwanda is Francophone
but also becoming Anglophone).
■ Swahili influence – Swahili, serving as a lingua franca,
holds significant influence in the region, particularly in
Kinshasa is the capital and countries like Kenya.
largest city of the Democratic
Republic of Congo and also the
View of downtown
world’s largest Francophone city
Nairobi, the capital
and largest city
V. West Africa
of Kenya
(Region)
Countries: Benin, Burkina Faso, Cape Verde, Côte d'Ivoire,
Gambia, Ghana, Mali, Guinea-Bissau, Guinea, Liberia, Niger, Nigeria,
Senegal, Sierra Leone and Togo
The financial services landscape in the MEA region is multifaceted, and public banks catering to a population exceeding 50 million. This
encompassing a wide array of offerings such as payments and saturation has prompted banks in the GCC to explore expansion
insurance. While sharing similarities with global trends, the opportunities in emerging markets like Türkiye.
MEA region also exhibits its own distinctive characteristics.
What are key financial centres in MEA?
Overview Several financial centres in MEA play pivotal roles not only
Globally, the financial services sector holds significant in their own economies but also regionally. These include:
economic importance, with total assets exceeding $461trillion
in 2022. Similarly, the MEA region showcases a diverse ■ Beirut: Historically renowned as the ‘Paris of the East’,
financial services industry, reflecting the varying economic Beirut served as a major financial centre in the Middle East,
landscapes across its territories. characterised by its embrace of Western culture and sophisticated
The development of the financial services sector in MEA mirrors banking regulations. However, the Lebanese Civil War in
the progress of individual economies and their respective financial 1975 significantly altered its financial landscape.
ecosystems. Notably, advanced banking sectors thrive in regions ■ Bahrain and Kuwait: Emerging as financial hubs following
like the GCC in the Middle East, as well as in countries such as the challenges of the Lebanese Civil War, Bahrain and
South Africa and Mauritius in Africa. Conversely, other parts of Kuwait have seen substantial growth in their financial sectors.
MEA feature less developed banking sectors, often characterised by In Bahrain, the financial industry represents over 27 per cent
dominance of public sector banks with government intervention in of GDP and is a significant employer in the country.
credit allocation and liquidity issues. ■ Mauritius: With the financial services sector contributing
Reforms in the African banking sector, driven partly by structural 13 per cent to the total GDP, Mauritius has established itself
adjustment policies (SAP) from international institutions like the as a key financial centre. The ICT/ business process outsourcing
World Bank and IMF, aimed to restructure and privatise state- (BPO) industry also plays a crucial role in driving economic
controlled banks. These reforms also targeted easing entry and exit growth, with a significant contribution to GDP and employment
restrictions, interest and capital controls, and enhancing supervisory (7.4 per cent for last year and employing around 30,000 people
and regulatory frameworks within the banking sector. with over 850 companies in the sector).
MEA, particularly the Middle East, exhibits an abundance of
banks, leading to oversaturation in certain markets. For example, in MEA boasts a diverse range of robust financial centres, including
2019, the GCC (excluding Qatar) boasted approximately 120 private Casablanca, Johannesburg, Cape Town, Istanbul, Kigali, Nairobi,
TOP 20 LARGEST BANKS IN THE MIDDLE EAST AND AFRICA (BY ASSET)
Source: Various including The Fintech Times and the companies’ financial statements 2022
The list is predominantly composed of banks from large and Furthermore, the top 15 insurers often feature other key
developed, or relatively developed, economies in the MEA region, players that did not make it onto the list, reinforcing the
including South Africa, Israel, Saudi Arabia, UAE, Türkiye, and concentration of insurance industry leaders in select parts of
Egypt. Qatar, ranking first on the list, and Kuwait, ranking 11th, also the MEA region, mirroring the banking sector's dynamics.
have representation. Other countries such as Nigeria and Bahrain, In addition to regional players, the MEA region hosts several
while not featured in the top 20, boast a considerable number of large global insurance brands, including MetLife, Zurich, AXA,
local banks, alongside smaller financial institutions ranked by Cigna, Munich RE, Aetna, and Bupa. However, similar to the
assets. It's worth noting that many leading financial institutions, overall financial services landscape, these global insurers
whether included in the top 20 or not, tend to be clustered in also tend to operate primarily in the same countries mentioned
specific countries within the region. earlier, with many establishing a presence in cities such as
Additionally, it's essential to recognise that multinational banks Dubai, Istanbul, Johannesburg, or Tel Aviv. This concentration
like HSBC and Standard Chartered, while not headquartered in the reflects the strategic importance of these key locations within
MEA region, have significant operations within the region. Their the MEA insurance market.
4 Underdeveloped infrastructure
Much of the MEA region suffers from inadequate
this rate is even lower, with figures ranging from 26 per cent to
35 per cent. Sub-Saharan Africa also grapples with low credit
infrastructure to support the financial services ecosystem. These and debit card penetration rates, standing at three per cent and
infrastructural deficiencies pose significant challenges for lenders 18 per cent, respectively.
who rely on data and information to offer services to end-users. One of the primary challenges contributing to financial exclusion
in Africa is the inadequate urbanisation, with many financial
Direct infrastructure for financial services institutions primarily catering to urban areas, thereby neglecting
One example is the lack of credit bureaus, which are vital for rural populations. Moreover, poverty levels exacerbate the problem
assessing creditworthiness. As of 2007, only four African of financial exclusion, further widening the gap between urban and
countries had effective credit bureaus. In the MENA region, rural access to financial services.
private credit bureau coverage for adults is estimated to be just Similarly, in the Arab world, there is a pressing need for greater
over 20 per cent, with notable disparities among countries. financial inclusion, with almost 92 per cent of the population
While Israel boasts full coverage, most GCC countries exceed requiring adequate access to financial services. In this region,
50 per cent, whereas Iran surpasses 60 per cent. However, this 60 per cent of the population remains unbanked, highlighting
still indicates significant room for improvement. the urgency to address issues of financial exclusion and enhance
Furthermore, basic financial services infrastructure such as access and resilience within the financial system.
ATMs is lacking, particularly in rural Africa, exacerbating financial
exclusion. Despite the recognition of the importance of digital
technology by many banks in Africa and the Middle East, a 6 Financial exclusion is a challenge for
small and medium enterprises (SMEs)
substantial portion have yet to develop comprehensive digital SMEs and micro small and medium-sized enterprises (MSMEs)
strategies, with fewer than a third of surveyed banks investing over play a crucial role in economies worldwide, contributing significantly
$3million annually in digital transformation efforts. to job creation and GDP. In the MEA region, these enterprises
are equally essential across various income levels, serving as
Indirect infrastructure for financial services key drivers of economic growth. Here are some examples of their
Beyond the direct infrastructure, there's a significant gap in digital significance in specific MEA countries:
infrastructure that indirectly supports financial services. For
instance, there's a relative scarcity of data centres across the region,
leading to data being stored abroad. However, there has been a
Kuwait
notable growth in the construction of data centres, even in affluent 5
regions like the GCC. For instance, Saudi Arabia launched an
7 3
$18billion plan in 2021 to build a network of large-scale data centres Egypt
Algeria 6
as part of its economic development strategy, Saudi Vision 2030. 1 UAE
Additionally, the lack of registered IDs poses a challenge, Saudi Arabia
particularly in Sub-Saharan Africa, where over half of the estimated
one billion people globally without registered IDs reside. This
absence of identification makes digital transformation and
fintech advancements difficult to implement, hindering processes
like know your customer (KYC). Despite the emphasis on digital 2
Kenya
experiences, infrastructure improvements remain essential to
facilitate these advancements.
3
including mobile money accounts. In certain African countries Egypt – SMEs make up more than 95 per cent of all non-agricultural
like the Democratic Republic of the Congo, Angola, and Ethiopia, private companies and employ about three-fourths of recent workers.
7 Algeria - MSMEs in represent a large part of the economic fabric insurance markets, with registered growth of nearly seven percent
(i.e. 99 per cent of around 1,200,000 companies in 2019 were SMEs); annually in gross written premiums over recent years. Despite this
97 per cent are micro-businesses as they employ less than 10 employees growth, the GCC countries collectively accounted for less than half
While the UAE leads the way, other countries in the Middle East Namibia 88 91
are catching up and developing their own robust tech ecosystems. Qatar 90 86
Saudi Arabia, for instance, launched the LEAP tech trade show and Tunisia 91 83
conference two years ago and has made significant investments in Morocco 93 79
AI, allocating $20billion for further advancement in this field. Kuwait 94 99
In Africa, tech activity and innovation are concentrated in certain Rwanda 95 84
countries, with Egypt, Nigeria, Kenya, and South Africa leading Uganda 96 new
the pack. These countries also dominate the fintech space and the Angola 97 -
wider tech and startup scene on the continent. Somalia 98 -
Despite these challenges, there were significant achievements in TOP 10 LARGEST GLOBAL SOVEREIGN WEALTH FUNDS
2023. Saudi Arabia saw a 33 per cent increase in funding, surpassing 1 Norway Government Pension Fund Global +$1,648billion
the UAE to become the largest value recipient for the first time, 2 China Investment Corporation $1,350billion
with $1.383billion. Saudi Arabia also produced a unicorn with buy 3 SAFE Investment Company (China) $1,090billion
now pay later (BNPL) platform Tamara, which secured the largest 4 Abu Dhabi Investment Authority $993billion
deal in MENA at $340million. However, the UAE still led in the 5 Public Investment Fund (Saudi Arabia) $925billion
number of deals and exits with 158 (Saudi had 125).
Africa
6 Kuwait 17,738,101.22 will visit a
bank branch post-pandemic
7 Germany 17,104,357.29 less post-pandemic in Africa
8 Luxembourg 15,506,484.22
Source: The World Bank Image: The Fintech Times
9 Netherlands 15,386,378.05
82%
10
11
France
Qatar
15,267,430.31
12,285,714.29
of surveyed banking Middle 69%
East
customers in the Middle Cashless payments
12 Italy 11,586,496.05 East willing to start using in the Middle
fintech solutions in 2020 East (2023)
13 Poland 10,941,000.00
14 United Kingdom 10,767,841.26 93% 64%
15 India 10,088,812.32 reported an increase in Middle East
in their use of e-wallet and only started using
16 Malaysia 9,068,219.75 mobile banking in 2021. online payments
17 Canada 8,328,009.71 Covid-19 was one of the during pandemic
main factors for that
18 South Korea 8,300,500.00 53%
19 Oman 8,117,672.05 64% in Middle East are shopping
only started using online payments more post-covid on their
20 Belgium 7,783,782.71 services during the pandemic smartphones than pre-Covid
Sources: GSMA, Unconnected, The Fintech Times: Middle East and Africa 2023 Report, World Bank Image: Richie Santosdiaz and The Fintech Times
Source: Various including The Fintech Times, Mastercard, World Bank MENA Fintech Association, Kaspersky, Economist,
McKinsey, World Economic Forum, World Population Review, Accenture Image: Richie Santosdiaz and The Fintech Times
encourage local hiring in the private sector and provide education In the context of fintech, a combination of market demand and
and sector-specific training are also underway. government support has driven many countries to develop fintech
Additionally, education and sector-specific training receive and broader digital ecosystems. Regulatory sandboxes have also
prioritisation, accompanied by incentives for aspiring entrepreneurs. emerged across the region, and legislative changes have been
For instance, the UAE recently introduced a unique initiative prioritised in fintech to ensure consumer protection and foster a
allowing locals to take a year off from their government jobs to positive business environment in the MEA region.
launch their businesses. Furthermore, there are digital-specific Moreover, recognising the importance of talent and human capital,
initiatives, including those targeting sub-sectors such as fintech. the region has witnessed the development of an ecosystem driven
These strategies often complement broader national or city-wide by economic development strategies and market demand. Although
plans. Sub-digital initiatives focus on areas like artificial intelligence the region is still in its nascent stages compared to Silicon Valley in
(AI), blockchain, and big data. While each initiative is tailored to the US, the progress in the MEA region is notable. This progress has
meet the specific needs of its respective nation, they all share led to the proliferation of accelerators/incubators, venture capital
overarching economic objectives, including: companies, and an emphasis on university graduates, particularly
those with expertise in coding and other high-demand skills.
■ Diversification of economic sectors These initiatives aim to
mitigate the risk associated with economies reliant on a single In the context of fintech, a combination of
sector by fostering diverse economies with multiple sectors market demand and government support
such as tourism, transportation, technology and fintech.
■ Drive innovation and entrepreneurship These initiatives has driven many countries to develop
promote innovation within the future economy, encouraging fintech and broader digital ecosystems
the development of local talent and ideas, and fostering
entrepreneurship to propel these ideas forward.
■ Digital transformation Digital technology drives sectors like Digital economic development
technology and fintech, and it's crucial for broader technology In any scenario, there's usually a driving force, whether from the
adoption to prepare for a digital future. The Covid-19 pandemic government or spurred by market demand. In the realm of digital
has underscored the importance of robust technology transformation, the MEA region has experienced varied degrees of
infrastructure globally. influence. As noted earlier, much of this impetus has stemmed from
■ Job creation and economic growth Job creation and economic government-led and legislative initiatives, aiming to propel a broader
growth serve as fundamental pillars of economic development. digital transformation with economic development at its core. This
Therefore, these initiatives aim to formulate an overall economic involves establishing regulations and fostering an environment
development strategy to enhance the wellbeing of citizens. conducive to innovation to bolster digitalisation efforts.
MIDDLE EAST
69% payments
will be cashless in the
Middle East by 2023
64% in AFRICA
Middle East ~40% increase
only started using usage of online banking in Africa
online payments
during pandemic 30% in Africa
will visit a bank branch
53 % in less post-pandemic
Source: Richie Santosdiaz and The Fintech Times – Landscape is a sample of Fintechs mainly hq-ed and/or founded in MEA – Note some are multi-sector and/or fintech “Superapps;”
MIDDLE EAST AND AFRICA 2024
DIGITAL CURRENCIES OPEN & EMBEDDED FINANCE
LENDING INSURTECH
REGTECH GAMETECH
gametechs – some will be more direct with fintech as a whole more than others (offers a sample of the ecosystem)
Chapter Two
The Fintech
landscape in
the Middle
East and Africa
36 | FINTECH: THE MIDDLE EAST & AFRICA REPORT 2024
MEA2024: THE FINTECH LANDSCAPE
Digitalisation of
Insurtech insure products
a.Overview of fintech in
the Middle East and Africa
The global fintech industry is estimated to be worth at least the top 10 list for the first time as well. The global Islamic fintech
$300billion, making significant strides in MEA and contributing market is forecasted to reach $306billion in transaction volumes by
to financial inclusion for both unserved and underserved 2027, an increase from $138billion in 2022/23, according to the Global
individuals and SMEs. Sub-Saharan Africa sees fintech Islamic Fintech (GIFT) Report 2023/24. MEA has seen a positive
contributing $150billion to its GDP, while Israel’s fintech sector spotlight in unicorn creation, with Türkiye and the UAE producing
contributes around 11 per cent to its GDP. In Türkiye, the industry notable fintech unicorns like Papara and Tabby, respectively. Saudi
is valued at least $15billion, growing annually by approximately Arabia and Egypt have also added to the unicorn count with
14 per cent. Similarly, the Arab World’s fintech sector is estimated companies like Tamara and MTN Halan, showcasing a growing
to be worth at least $15 billion. ecosystem supported by government initiatives and organic growth.
Despite challenges facing the global economy, which are felt across What often goes unnoticed is MEA’s growing influence in the
MEA, the fintech sector continues to play a crucial role in the region’s global fintech landscape, despite not reaching the same scale as
economic growth and development. While global VC funding has seen European or American solutions. Historical successes, such as
a downturn, fintech remains one of the most funded sectors in MEA, the widespread adoption of mobile money through platforms like
with countries like Saudi Arabia (which impressively last year raised M-Pesa, have transcended beyond East Africa to become popular not
almost $1billion for the first time ever) and Francophone African only in Africa but also in regions like Southeast Asia. More recent
nations experiencing positive growth patterns in fundraising. examples include South Africa’s TymeBank, which operates beyond
MEA also dominates in Islamic fintech markets, with Saudi Arabia, MEA, extending its services to countries like the Philippines.
Iran, UAE, Kuwait, Malaysia, and Indonesia emerging as the top Additionally, the wealthy GCC nations, as highlighted in the
six markets by transaction value and assets under management, previous chapter, are expanding their investments and portfolio
accounting for 85 per cent of the global market. MEA’s ecosystems are activities beyond MEA, contributing to the region’s growing
also conducive to Islamic fintech, with countries like Malaysia, Saudi presence in fintech. Financial institutions in regions like the
Arabia, Indonesia, UAE, and the UK listed as the top five in the Global GCC, where markets are becoming saturated, are also exploring
Islamic Fintech (GIFT) Report 2023/24. It even saw Oman make it to opportunities beyond their borders or are in the process of doing so.
$9.338
5 Egypt 2,112
REGION/COUNTRY VALUE
6 Lebanon 2,000
Israel $4.3billion
billion
MEA VC
Middle East (not including $2.2billion
7
8
Saudi Arabia
Algeria
1,600
800
North Africa, Israel and Türkiye)
funding 2023
Africa $1.9billion 9 Tanzania 673
(sizeable percentage
went to fintech) Türkiye ~$1billion 10 South Africa 660
SYRIA
TUNISIA LEBANON IRAN
MOROCCO ISRAEL
PALESTINE IRAQ
JORDAN
KUWAIT
NIGER YEMEN
CHAD SUDAN ERITREA
SENEGAL
UGANDA
EQUATORIAL
GUINEA CONGO
UAE
GABON KENYA
DEMOCRATIC RWANDA
REPUBLIC OF
THE CONGO BURUNDI
SENEGAL
TANZANIA
ANGOLA
MALAWI
ZAMBIA SAUDI ARABIA
MOZAMBIQUE
NIGERIA NAMIBIA
ZIMBABWE
BOTSWANA
LESOTHO
KUWAIT
MOROCCO SYRIA IRAN
SENEGAL MOROCCO TUNISIA LEBANON
ISRAEL
PALESTINE IRAQ
JORDAN KUWAIT
SENEGAL
NIGER
CHAD SUDAN ERITREA QATAR
GUINEA- BURKINA FASO
BISSAU GUINEA NIGERIA
BENIN
ETHIOPIA
SIERRA LEONE
NIGERIA IVORY
GHANA CENTRAL AFRICAN
SOUTH
SUDAN
ETHIOPIA LIBERIA
COAST TOGO
CAMEROON
REPUBLIC
SOMALIA
TANZANIA
UAE
RWANDA TANZANIA ANGOLA
KENYA
MALAWI
ZAMBIA
ZIMBABWE MOZAMBIQUE
NAMIBIA
SOUTH AFRICA BOTSWANA
LESOTHO
THE GAMBIA
SYRIA
MOROCCO TUNISIA LEBANON
ISRAEL
IRAN SAUDI ARABIA
PALESTINE IRAQ
JORDAN KUWAIT
MAURITANIA MALI
OMAN
NIGER
SENEGAL
CHAD SUDAN ERITREA
BAHRAIN UAE
GUINEA- BURKINA FASO
BISSAU GUINEA NIGERIA
NIGERIA SIERRA LEONE
BENIN
ETHIOPIA
GHANA SOUTH
IVORY CENTRAL AFRICAN SUDAN
LIBERIA TOGO REPUBLIC
COAST
CAMEROON
SOMALIA
UGANDA
EQUATORIAL
GUINEA CONGO
GABON
DEMOCRATIC RWANDA KENYA Source: Richie Santosdiaz and The Fintech Times
REPUBLIC OF
THE CONGO BURUNDI
ZAMBIA
TANZANIA
ANGOLA
MALAWI
ZAMBIA
MOZAMBIQUE
ZIMBABWE
SOUTH AFRICA NAMIBIA
TANZANIA KENYA
BOTSWANA
LESOTHO
SYRIA IRAN
LEBANON
ISRAEL
PALESTINE IRAQ
JORDAN KUWAIT
MAURITANIA OMAN
MALI
SAUDI ARABIA
NIGERIA NIGER
ERITREA
SENEGAL
CHAD SUDAN
BAHRAIN
GUINEA- BURKINA FASO
BISSAU GUINEA NIGERIA
BENIN
ETHIOPIA
SIERRA LEONE
GHANA
SOUTH
CENTRAL AFRICAN
GHANA TOGO REPUBLIC
SUDAN
CAMEROON SOMALIA
EQUATORIAL UGANDA
GUINEA CONGO
GABON KENYA
Source: Richie Santosdiaz and The Fintech Times
DEMOCRATIC RWANDA
CAMEROON REPUBLIC OF
THE CONGO BURUNDI
TANZANIA
UAE
ANGOLA
KENYA
ZAMBIA
SOUTH AFRICA
ZIMBABWE
NAMIBIA
BOTSWANA
SOUTH AFRICA
LESOTHO
SYRIA
MOROCCO MOROCCO TUNISIA LEBANON IRAN SAUDI ARABIA
ISRAEL
PALESTINE JORDAN IRAQ
KUWAIT
BURKINA FASO
GUINEA NIGERIA
BENIN
ETHIOPIA
GHANA SOUTH
IVORY CENTRAL AFRICAN SUDAN
LIBERIA TOGO REPUBLIC
COAST
CAMEROON
SOMALIA
EQUATORIAL UGANDA UAE
GUINEA KENYA
GABON
CONGO
BAHRAIN
Source: Richie Santosdiaz and The Fintech Times
DEMOCRATIC RWANDA
REPUBLIC OF
THE CONGO BURUNDI
TANZANIA
TANZANIA
ANGOLA
MALAWI
ZAMBIA
MOZAMBIQUE
ZIMBABWE
NAMIBIA
SOUTH
AFRICA
Various scenarios illustrate this, but consider the story of a MEA region, as evidenced by its growth depicted in the ecosystem
mother from a rural village in the MEA region. To support her landscape image. Examples include EasyEquities in South Africa,
family, she works as a nanny in the affluent Arabian Gulf for boasting over 1.4 million registered users, Piggyvest in Nigeria,
20 years, sending money home regularly. However, upon returning offering online savings platforms to previously underserved
to her village, she finds herself with little to no savings, having failed populations, and Amwalcom in Jordan, assisting consumers in
to plan for her retirement or future. comparing savings accounts.
Across the MEA region, cultural norms, often influenced by In 2021, wealthtech ranked as the third-largest sector in Africa
instability, lead many to prefer tangible assets like gold, cash, or in terms of deals, despite a slight decline from the previous year.
property, or to send money abroad. Instances of financial instability, Similarly, the Middle East witnessed successes in the subsector,
such as those witnessed in Lebanon, further erode trust in such as Hakbah from Saudi Arabia securing over $5million in Series
traditional financial institutions, leading to the rise of alternative A funding in December 2023. Despite prevailing uncertainties,
options like cryptocurrencies. opportunities abound in wealthtech, especially as the sector
Enter wealthtech, which caters not only to the wealthy but also to continues its digitalisation efforts.
the middle class and even working-class and poor communities. This
subsector has the potential to significantly impact lives across the
SYRIA
MOROCCO TUNISIA LEBANON IRAQ IRAN SAUDI ARABIA
ISRAEL
PALESTINE
JORDAN
KUWAIT
LIBYA
NIGERIA WESTERN
SAHARA
ALGERIA EGYPT
SAUDI
UAE
ARABIA
MAURITANIA MALI
OMAN
NIGER
CHAD ERITREA
SENEGAL SUDAN
YEMEN UAE
GUINEA- BURKINA FASO
BISSAU GUINEA NIGERIA
BENIN
ETHIOPIA
SIERRA LEONE
GHANA SOUTH
IVORY CENTRAL AFRICAN SUDAN
LIBERIA TOGO REPUBLIC
COAST
CAMEROON SOMALIA
TANZANIA
ANGOLA
MALAWI
ZAMBIA
LESOTHO
TUNISIA LEBANON
SYRIA
IRAQ IRAN SAUDI ARABIA
MOROCCO ISRAEL
PALESTINE
JORDAN
KUWAIT
MAURITANIA MALI
OMAN
NIGER
CHAD SUDAN ERITREA YEMEN
SENEGAL
EQUATORIAL UGANDA
GUINEA CONGO
GABON KENYA
Source: Richie Santosdiaz and The Fintech Times
DEMOCRATIC RWANDA
REPUBLIC OF
THE CONGO BURUNDI
TANZANIA
ANGOLA
MALAWI
ZAMBIA
SOUTH AFRICA
NAMIBIA
KENYA
BOTSWANA
BAHRAIN
SOUTH AFRICA
LESOTHO
Central Bank Digital Currency (CBDC) overview in the Middle East and Africa
EGYPT JORDAN TÜRKIYE KUWAIT BAHRAIN QATAR
In 2024, the Central In 2022, a study Phase 2/2 to commence in In foundation stage – Developing Stage In foundation
Bank of Egypt announced (ongoing) to 2024; after results central bank Work ongoing (MoU (successful train w/ stage of CBDC
announced its develop a legal digital to decide to proceed with w Ripple in 2023) for c. JP Morgan 22) – – work ongoing
intentions to launch currency linked to CBDC or not border payments work ongoing (2023 MOU w DLT
a digital currency Jordanian dinar – ongoing provider R3)
by 2030
OMAN
TUNISIA In foundation stage of
CBDC – Work ongoing
In 2022, Banque of France and Central
Banque of Tunisia carried out successful
transfer using prototype CBDC SAUDI ARABIA
In 2019, Saudi Arabia
conducted tests with the
SENEGAL UAE in 'Project Aber' –
Senegal was second in the world (1st which focused on domestic
being Bahamas) in 2017 to launch a wholesale CBDC use cases
CBDC, the eCFA – Work ongoing
GHANA UAE
In 2021, Ghana announced it will develop and pilot its digital Project Aber with Saudi in 2019; founding
currency, the eCeda; in 2023 a hackathon was launched in member of mBridge alongside CBs in Hong Source: Richie Santosdiaz and The Fintech Times
anticipation of the full launch – work in progress Kong SAR, Thailand, China – made first CBDC
transfer with China's CB in 2024 – further
work ongoing
NIGERIA
In 2021, the Central Bank RWANDA
KENYA
of Nigeria launched the A Scheme to develop SOUTH AFRICA ISRAEL 2023 CB following
eNaira CBDC. Adoption as a central bank digital 2021 CB initiated feasibility 2022 – reports of the Bank of Israel to consultation said does
of today remains to have currency (CBDC) is study; - work ongoing issue a digital shekel – in early 2024 not consider the issuance
relatively little effect (from underway after a (conducted various tests – Bol released design thinking of the of a digital currency a
one year annivesary in study showed that the with wholesale CBDC and potential CBDC – work ongoing "compelling priority;"
Oct 2022 < 0.5% were currency is needed cross border pilots with – 2023 completed two BIS-led will continue monitoring
using it) – effects of the in the country – work CBs of Malaysia, Australia interoperability tests w Sweden, developments in area to
launch still ongoing ongoing and Singapore Norway and Hong Kong CBs help future decisions
7.Open finance
MEA, like many parts of the world, is still in the nascent stages of Among the early adopters of open banking in the MEA region
adopting, considering, or fully comprehending the principles and are Nigeria in Africa and Bahrain and Saudi Arabia in the Middle
advantages of open banking, and even broader, open finance. East. Further insights into the developments in open banking and
Open banking allows financial institutions to share customer data broader open finance initiatives across the Middle East and Africa
with trusted third-party providers through open banking APIs. can be gleaned from the image.
Fintech companies have been instrumental in driving the growth The developments across MEA reveal that, in addition to the early
of open banking through partnerships, leveraging innovative adopters, other regions are also making significant strides, often
solutions such as banking as a service (BaaS), either directly with with government support or guidance. Governments across MEA
financial institutions or through collaborations. Open finance have embraced various national economic development strategies
expands beyond banking to encompass all financial service aimed at promoting their financial services sectors while prioritising
offerings, and this trend holds true for MEA. digitalisation. Digital infrastructure varies across the region, with
The following image illustrates the open finance landscape, many areas lacking even basic or intermediate levels of development.
with a specific focus on open banking solutions throughout the To facilitate the success of open banking initiatives, governments
MEA region. Despite its early stage, significant advancements have have implemented numerous initiatives, including passing laws to
been observed across the region, driven by both market-led and permit APIs, reforming banking regulations, and enacting
government-led approaches. Fintechs and their partnerships with fundamental legislation related to data and consumer protection.
financial institutions have been pivotal in driving innovations in For instance, Rwanda’s Fintech Strategy 2022-27 acknowledges
open banking, embodying the fundamental belief of collaboration. the importance of open finance and emphasises the need to build
LEBANON
SYRIA
IRAN
SAUDI ARABIA
TUNISIA IRAQ
MOROCCO ISRAEL
PALESTINE
JORDAN
KUWAIT
NIGERIA
WESTERN ALGERIA LIBYA EGYPT
UAE
SAHARA SAUDI
ARABIA
OMAN
MAURITANIA MALI
NIGER YEMEN
CHAD SUDAN ERITREA
SENEGAL
TANZANIA
ANGOLA
MALAWI
ZAMBIA
SOUTH
AFRICA
In Israel, regulatory oversight of P2P lending began in 2017. Many African fintech companies have
The Israel Securities Authority implemented regulations for mass
financing aimed at research and development companies and SMEs. evolved into superapps or megasolutions,
Additionally, the Finance Committee of the Knesset approved expanding their services beyond paytech
regulations for crowdfunding under the authority of the Securities
Authority during the same year. Similarly, Türkiye introduced ■ M-Pesa, in partnership with KCB bank,
legislation on crowdfunding at the end of 2017, with an additional launched KCB M-Pesa Loan in 2015.
provision in the Capital Markets Law requiring approval from the ■ MTN Mobile Money Uganda, headquartered in South
Capital Markets Board of Türkiye (CMB) for crowdfunding platforms. Africa, partnered with Jumo to introduce MoSente,
Many fintech companies in the Middle East and Africa (MEA) have a credit facility for MTN customers, in 2022. MTN has
attained direct or indirect ‘superapp’ status by offering lending also offered a similar product named MoKash in Tanzania
services, either directly or as part of their suite of services. Lending since 2016, in collaboration with Absa Bank and Tigo.
consistently ranks among the top three areas of focus for fintech ■ Lulaend, initially focusing on SME lending, expanded its
companies in several MEA countries, alongside payments, illustrating services to include neobanking solutions in partnership
its significance and widespread adoption in the region, as detailed in with Access Bank in 2023, allowing clients to open bank
Chapter Three of this report. accounts alongside their core lending business.
Africa’s fintech landscape, heavily driven by mobile phone activity,
has seen significant developments in lending, often tailored to Despite the challenges related to technical integration
mobile users. Many African fintech companies have evolved into and financial literacy, lending in the MEA region presents
superapps or megasolutions, expanding their services beyond a significant opportunity to enhance financial inclusion,
paytech. Here are a few examples: provided it is implemented effectively.
OMAN
NIGER
CHAD SUDAN BAHRAIN UAE
NIGERIA
BENIN
SIERRA LEONE
GHANA SOUTH
IVORY CENTRAL AFRICAN SUDAN
LIBERIA TOGO REPUBLIC
COAST
CAMEROON
EQUATORIAL UGANDA
UGANDA GUINEA CONGO
SOUTH AFRICA GABON KENYA
Source: Richie Santosdiaz and The Fintech Times
DEMOCRATIC RWANDA
REPUBLIC OF
BURUNDI
KENYA
THE CONGO
ANGOLA
MALAWI
ZAMBIA
ZAMBIA
ZIMBABWE
NAMIBIA
BOTSWANA
ZIMBABWE
SOUTH AFRICA ESWATINI
LESOTHO
9.Insurtech
The global insurtech market is projected to reach $10billion by the broader population, including those facing financial exclusion
2025, and although the MEA region is currently underrepresented challenges. In essence, there has been a lack of motivation to develop
in this sector, it holds the potential to claim a larger share of the products tailored to the needs of everyday individuals.
market. As previously highlighted, financial exclusion is a Disproportionate coverage and product types in MEA: There is a
significant challenge in MEA, extending to the insurance sector. significant disparity in insurance coverage across the MEA region,
Insurance, especially insurtech, presents both challenges and with some countries like South Africa dominating the market with as
opportunities across much of MEA. Historically, its significance can much as 80 per cent of all African premiums, while others like
be summarised as follows: Nigeria have only a 0.03 per cent penetration rate. Furthermore, the
Lack of adoption: Particularly in most of Africa (excluding South popularity of different insurance types varies across regions. For
Africa), insurance penetration remains low, with only three per cent of example, life insurance dominates in South Africa, whereas non-life
the population covered. Historically, South Africa dominated around insurance is not as prevalent in other parts of MEA.
80 per cent of total premiums. Similarly, adoption rates have been low Low investment in health insurance: Investment in health insurance,
across much of the Middle East, including in the oil-rich Arabian Gulf. a critical component of the insurance sector, has been inadequate
The issue extends beyond less affluent regions, highlighting a broader across both the Middle East and Africa. This underinvestment is
lack of financial literacy, especially regarding insurance. evident not only in socioeconomically disadvantaged regions but also
Focus on wealthier individuals and larger companies: Due to in affluent areas such as the Gulf countries. Despite having some of the
the complexity and higher costs associated with targeting highest rates of obesity and diabetes globally, the Gulf nations have
individuals in Africa and much of the Middle East, the focus of been slow to prioritise healthcare. However, there has been a shift
insurance companies has primarily been on wealthier segments of in recent years, with a growing emphasis on healthcare and overall
the population and established businesses. This approach neglects well-being as part of broader economic development and diversification
strategies, such as Saudi Vision 2030 and Qatar Vision 2030.
Insurtech in the Middle East and Africa
EGYPT TÜRKIYE JORDAN ISRAEL
SYRIA
MOROCCO TUNISIA ISRAEL
IRAQ IRAN
SAUDI ARABIA
PALESTINE
JORDAN
KUWAIT
LIBYA
NIGERIA WESTERN
SAHARA
ALGERIA EGYPT
SAUDI
UAE
ARABIA
MAURITANIA MALI
OMAN
NIGER YEMEN
CHAD SUDAN ERITREA
SENEGAL
UAE
GUINEA- BURKINA FASO
BISSAU GUINEA NIGERIA
BENIN
ETHIOPIA
SIERRA LEONE
GHANA SOUTH
IVORY CENTRAL AFRICAN SUDAN
LIBERIA TOGO REPUBLIC
COAST
CAMEROON
SOMALIA
RWANDA
DEMOCRATIC BURUNDI
REPUBLIC OF
THE CONGO
TANZANIA
ZIMBABWE ANGOLA
SOUTH AFRICA MALAWI
ZAMBIA
KENYA
ZIMBABWE
NAMIBIA
BOTSWANA
LESOTHO
PALESTINE
JORDAN
ALGERIA KUWAIT
BAHRAIN
MAURITANIA MALI OMAN
SENEGAL NIGER YEMEN
CHAD SUDAN ERITREA
SENEGAL
UGANDA
NIGERIA TOGO EQUATORIAL
GUINEA CONGO
GABON KENYA
RWANDA
DEMOCRATIC
REPUBLIC OF BURUNDI
THE CONGO
ETHIOPIA
ANGOLA
ZAMBIA
SOUTH AFRICA UGANDA
ZIMBABWE
NAMIBIA
BOTSWANA
ANGOLA KENYA
LESOTHO
As highlighted in various key fintech subsectors, many companies ■ Fintech companies that expanded their offering:
in MEA have expanded beyond their initial focus to become Some fintech startups initially focused on specific areas like
superapps, offering a range of services beyond traditional fintech payments, money transfer, or remittances but later expanded
offerings. The growth of superapps in MEA can be categorised their services or moved into entirely different sectors.
into two main groups. For instance, Livbank, a digital lifestyle bank in the UAE,
began incorporating gametech and other components
■ Traditional non-fintech or non-financial institutions: These in 2020 to diversify its offerings and appeal to a younger
companies originated outside the fintech space, often in industries audience beyond its core banking services.
such as telecommunications, transportation, or delivery.
Examples include M-Pesa, owned by Safaricom and Vodafone,
which started as a telecommunications company but expanded
into fintech, and Safeboda in Uganda and Yassir in Algeria,
which began as ride-hailing apps but evolved into superapps
offering services like ecommerce, delivery, and payments.
c.The rise
of superapps
60 | FINTECH: THE MIDDLE EAST & AFRICA REPORT 2024
MEA2024: THE FINTECH LANDSCAPE
e.
Wider
fintech
ecosystem
The following overview is not exclusive to MEA and is reported
in The Fintech Times: Middle East and Africa 2023 report.
This section provides a broad overview of key components
of the wider fintech ecosystem, with further details on each
highlighted in Chapter Three:
Public sector
In the MEA region, the public sector, including entities
such as central banks, free zones, and financial centre
authorities, plays a crucial role in shaping the fintech
landscape. Each fintech hub in MEA has its own central
bank, which is responsible for monitoring and regulating
the fintech sector. Additionally, other regulatory bodies,
such as securities exchanges, contribute to establishing
regulations and oversight.
One notable aspect of the MEA fintech ecosystem is the
prominence of special economic zones. These zones offer
favourable tax incentives and other benefits to attract
investment and business growth. Special economic zones like
the Dubai International Financial Centre (DIFC) and Abu
Dhabi Global Market (ADGM) have significantly contributed to
the region’s economic development by fostering a conducive
environment for financial services and fintech innovation.
THE DIRECT AND INDIRECT PLAYERS OF THE FINTECH AND WIDER DIGITAL ECOSYSTEM
e.The key
takeaways
The vast geographical and economic landscape of the Middle East ■ Digital, challenger, and neobanks show potential, with examples
and Africa (MEA) significantly influences sectors like fintech. like Tyme Bank in South Africa expanding beyond the region.
While there are similarities across the region, there are varying ■ Gametech is emerging, driven by the young and
levels of development within the fintech sector, with some areas mobile-savvy population in the region, with countries
more advanced than others in terms of subsectors and overall like Türkiye leading in global game development.
ecosystem maturity. Although progress has been made, there is ■ Wealthtech and investing have strong potential due to the region’s
still ample room for further development. growing middle class and working class, along with cultural
attitude shifts towards financial literacy and inclusion.
Overview of fintech in MEA ■ Regtech has the potential to grow, especially in a region where
■ The fintech landscape in MEA is diverse, boasting an fintech growth is often led by government initiatives.
estimated +3,700 fintech solutions in the region, with ■ Digital currencies and cryptocurrencies are seeing
startups estimated to number at least +35,000. These fintechs significant activity, including CBDCs.
include both MEA-founded companies and non-MEA entities ■ Open finance, particularly open banking, is making an
that have expanded into the region. impact, with increasing recognition of its importance across
■ The growth of Islamic fintechs has played a significant various levels of activities and planning.
role in the region’s fintech ecosystem. ■ Lending has become the second-largest subsector in
■ Payments, money transfers and remittances, lending, and MEA after payments, with many lending solutions
wealthtech and investment solutions constitute around also operating in other fintech subsectors.
two-thirds of total fintech solutions in MEA. While ■ Insurtech presents opportunities for increased financial inclusion,
payments dominate, there is increasing diversity across with a growing presence in MEA, although it still constitutes under
various fintech subsectors in MEA. 10 per cent of total fintech solutions in many parts of the region.
■ Despite challenges in the global fintech and wider economy,
MEA has seen notable highlights in fintech, including: Rise of superapp
■ Fintech is the most funded sector in the VC space ■ Necessity and innovation have led many fintechs to offer
– Countries such as Saudi Arabia and Francophone unique solutions in MEA. These include non-financial services
Africa have been attracting more investment institutions expanding into fintech, such as telecommunications
– New unicorns in 2023 in fintech like in Saudi Arabia, UAE and and ride-hailing apps, as well as fintechs branching out
Türkiye showcasing the maturity of the sector in the region into various subsectors like lending or gametech.
– Fintech activity in MEA is concentrated in certain areas,
mainly Israel, the big four African countries (Nigeria, Kenya, Wider fintech ecosystem
Egypt, and South Africa), Türkiye, and the GCC countries, ■ While there are similarities in key components of the fintech
particularly the UAE and Saudi Arabia. ecosystem worldwide, MEA is developing its own unique
ecosystem to support fintech growth.
Subsectors of fintech ■ Chapter Three will provide an overview of key fintech
■ Payments, money transfers and remittances continue to grow, hubs in the MEA region, highlighting the growth and
with opportunities in digital wallets, BNPL,and mobile money. development of fintech in these areas.
[email protected]
Chapter Three
Fintech hubs of MEA
A: OVERVIEW
Chapter Three delves deeper into the Middle East and Africa region ■ Comparison of fintech hubs’ growth: A comparison of
by analysing key fintech markets, reports and other research. fintech hub growth scores the progress of each of the
25 countries, so readers can assess how much each has grown,
1. KEY CHANGES declined or stagnated in their fintech development.
The 2024 edition of The Fintech Times’ report introduces several key ■ Modification to scoring metrics: Notably, the evaluation of
changes compared to previous editions: venture capital deals now focuses on total value rather than
the number of deals per country. Additionally, the scoring for
■ Inclusion of new countries: Algeria and the Democratic Republic regulatory sandboxes has been simplified to a clear yes or no,
of the Congo (DRC) have been added as new countries, bringing without consideration for development status.
the total to 25. These additions contribute to the diversity of the ■ Identification of new overall MEA fintech hubs for 2024:
report, representing Francophone Africa and adding cultural The report identifies a new overall winner in the analysis
angles such as Central African and North African perspectives. of MEA fintech hubs. Additionally, other hubs have
■ Introduction of timelines: This report includes a country-specific experienced significant growth and may have become
fintech timeline of events to provide readers, both experienced and future competitors. Moreover, two new entrants have
inexperienced, with insights into key government-led and market- been classified as tier-one fintech hubs, with one new
led developments that have shaped each nation’s fintech ecosystem. entrant in the tier-two category.
2. SELECTING THE COUNTRIES IN MEA MENA region, SSA, Israel and Türkiye were considered.
The process for selecting countries and analysing their fintech This involved assessing economic development and
ecosystems in the MEA region involved several steps: advancements in technology and fintech.
■ Criteria for evaluation: The selected countries were further
■ Pre-filtration: The initial step included reviewing online evaluated and ranked based on two main criteria:
coverage in The Fintech Times’ MEA section, along with
primary and secondary data. This helped identify countries – Economic development: This criterion assessed the overall
with notable fintech activity and economic development. health, prosperity and advancement of each country’s economy.
■ Country selection: Initially, a list of 22 countries was – Economic development related to digital and fintech:
compiled for the first report in 2021. Ethiopia was later This criterion focused on evaluating the progress of digital
added in 2022, bringing the total to 23. Algeria and the and tech ecosystems, with a specific emphasis on
Democratic Republic of the Congo (DRC) were included understanding the fintech landscape in each country.
in the current report due to their growing fintech activities
and economic development. By following this systematic approach and considering key
■ Diplomatic considerations: Known fintech activity, criteria, the report provided insights into the fintech ecosystems
overall economic advancement, and reports covering the of selected countries in the MEA region.
2Kingdom of Bahrain
CAPITAL AND FINANCIAL HUB Manama (Ranked globally 76th) TIMELINE OF KEY FINTECH HIGHLIGHTS
KEY ECONOMIC DEVELOPMENT STRATEGY 2018 Bahrain FinTech Bay, a fintech hub for
PRE-2020
Bahrain Economic Vision 2030 the Middle East and Africa, opens
2018 CBB issued open banking rules and then framework
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW on governance and sharing of data followed in 2020
Bahrain’s rich historical legacy as a regional financial services 2019 CBB created fintech unit to oversee
hub continues to shape its present trajectory, positioning the the sector in the Kingdom
Kingdom as a leading centre in the region. Pioneering economic 2020 The Central Bank of Bahrain introduced a virtual
diversification, Bahrain was the first in the Arabian Gulf to envision innovation platform for key players in the ecosystem
an economy less reliant on oil and gas. through FinHub973, offering more than 430 APIs
With 364 licenced financial institutions as of December 2022, to develop banking and financial solutions
Bahrain boasts a dynamic financial landscape comprising 2021 25 fintechs in the regulatory sandbox from September
2021–2022
international, regional, and local entities. The financial services 2021 Bahrain Supernova by CBB launches to
sector, contributing over 16.8 per cent to Bahrain’s GDP as of solve challenges via fintech innovations
September 2022, stands as a vital non-oil sector. Moreover, (second edition the following year)
employing 13,697 people in 2021, the sector is a significant 2022 Achieves +120 fintechs in the Kingdom (2022)
contributor to employment, with Bahrainis constituting over 2023 Bahrain received permission to join the Gulf Region
POST-2023
66 per cent of its workforce. Payment System (CBDC success prior year was trial
In the realm of fintech, Bahrain’s focus lies primarily in payments with JP Morgan – CBDC study work still going)
and cryptocurrencies. The Central Bank of Bahrain (CBB) has 2023 BENEFIT, a fintech and electronic financial
spearheaded progressive regulatory reforms, including frameworks transactions services, has announced partnership to
for crypto assets, digital financial advice, crowdfunding, e-KYC, acquire Bahrain FinTech Bay (BFB), (Sept 2023)
and open banking, positioning itself as a legislative frontrunner 2023 Bahrain hosts inaugural 'Fintech Forward"'
in the Middle East. With over 34 incubators, accelerators, and event in October 2023
co-working spaces, and nearly eight active investment entities,
BREAKDOWN OF SECTOR: FINTECHS IN EGYPT (177 FINTECHS)
Bahrain’s fintech ecosystem fosters innovation and growth.
Payments, transfers and
Although diverse, Bahrain’s fintech landscape is predominantly remittances (27 fintechs)
characterised by payment and cryptocurrency solutions. Notable Digital banks & banking platforms (5)
Bahraini fintech companies include Rain, a licenced crypto platform
Cybersecurity & regtech (4)
and custodian; CoinMENA, a Sharia-compliant digital asset trading
Other (11)
platform; and Aion Digital, offering digital banking platforms for the
0 5 10 15 20 25 30
banking and financial services sectors.
In the broader digital sphere, Bahrain’s retail banking sector WIDER ECONOMIC DEVELOPMENT
stands out, leveraging the nation’s status as a regional financial
hub. Banks have embarked on modernising their core banking
1,495,066 77.24%
Population in millions
systems to facilitate future development and the integration of Enrolled
GDP per capita in higher
value-added services. Third-party applications like BenefitPay $26,527.00 education
capitalise on Bahrain’s robust infrastructure to connect with users
and facilitate seamless transactions. 76% 0.888
Ease of Human
44.68% doing development
KEY ORGANISATIONS Entrepreneurship business index
■ Central Bank of Bahrain (CBB) – The Kingdom’s central
ECONOMIC DEVELOPMENT, TECH & FINTECH HIGHLIGHTS
bank. Since 2002, the CBB has been the single regulator
and source for governance in the financial sector 120 12,459 250 5,980
■ Bahrain Fintech Bay – The first and largest fintech hub Number Fintech Number Number of tech
of fintech companies of tech companies
in the Middle East and main fintech catalyst companies per capita startups per capita
■ Al Waha Fund of Funds – a $100million venture capital fund
that provides funding access to Bahrain’s startup industry.
Yes
■ Women in Fintech Bahrain (WIFBH) – an initiative to raise No 44,000 Regulatory
awareness of women’s role in fintech in Bahrain Unicorns Number of VC deals sandbox
PRE-2020
highlighting the severe economic disparities within the country. and control of Credit Institutions in DRC; also rule
Financial inclusion rates are low, with an estimated 26 per cent passed requiring all credit institutions had to be
of the population having access to formal financial services, members of Asociation Congolaises des Banques
driven primarily by remittances and informal savings. MSMEs 2015 Plan National Stratégique de Développement (PNSD)
face even greater challenges, with an estimated 95 per cent was launched to boost economic development
financial gap in 2017. 2016 The DRC launched its Financial Inclusion
Cash remains the dominant form of payment in the DRC, with Roadmap 2016-2021
90 per cent of transactions conducted in cash. Digital payment 2019 Plan National du Numérique (PNN) – Horizon 2025
options are limited, with fewer than a quarter of businesses to foster digital transformation
accepting digital payments, and only five per cent of the 2020 Telecommunication Framework Law promulgated in
population having access to a bank account, let alone digital November, which prevented large-scale investments
payment methods. in a fragile environment (missing aspects of data
Despite these challenges, progress is being made through protection and cybersecurity standards)
government initiatives and investments from multinational 2021 New Startup Act was
2021-2022
support its burgeoning startup ecosystem. just for DRC but Central African region that year
Multinational corporations like Visa and Mastercard have 2023 Tuma, DRC fintech, raised largest funds
shown interest in investing in the DRC. Visa opened a branch ever for a DRC fintech startup at $500,000
office in Kinshasa in 2022 and projected significant growth in (which included Visa for example)
credit card adoption within the country. Mastercard is collaborating 2024 New Congolese Fintech Network (CFN) with
with Rawbank’s fintech division, illicocash, to introduce virtual support by government and at least 15 fintechs
PRE-2020
Egypt Vision 2030; Financial Inclusion Strategy 2022-2025 with the National Payments Council, obliging juridical or
natural persons to pay governmental entities using non-cash
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW methods whenever the payments’ value exceeds 500 EGP
As one of the largest countries in the MEA region, with a 2019 CBE issued regulatory sandbox
population exceeding 100 million people, Egypt occupies 2020 Fawry becomes Egypt's first (and the Arab
a unique position both geographically and culturally, straddling world's first) fintech unicorn
the Middle East and Africa. However, unlike its wealthier Gulf 2020 Egypt passes its ‘Fintech Law’ aiming to govern the
Cooperation Council (GCC) counterparts and other African provision of non-banking financial services (NBFS) through
nations reliant on oil and gas, Egypt’s economic focus has technology mediums through FinHub973, offering more
shifted towards its historical relics, particularly tourism, and than 430 APIs to develop banking and financial solutions
the Suez Canal, a vital artery for international trade. 2021 Regulations of Instant Payment Network was issued
2021–2022
Given Egypt’s status as a low to middle-income country and its with the aim to define the framework of banks’ work
sizable population, it’s no surprise that the nation ranks among the and mobile phone applications for service providers
top five globally for remittances. Moreover, with over a third of its on the Instant Payment Network (IPN)
adult population still lacking access to financial services, there are 2022 Egypt’s largest national banks: Banque Misr, National Bank
ample opportunities for fintech to address financial inclusion, of Egypt, and Banque du Caire partnered with Global
especially considering that half of Egypt’s economy operates within Ventures, a venture capital firm to create a new fintech
the informal sector. The country has faced significant economic fund, which has invested in at least eight startups
challenges in recent years, including the impact of Covid-19, a 2022 Financial inclusion strategy for 2022-2025 launched
decline in tourism due to geopolitical tensions, and regional 2022 Egypt’s largest national banks: Banque Misr, National Bank
conflicts such as those involving Russia, Ukraine, and Gaza. of Egypt, and Banque du Caire partnered with Global
Within fintech, Egypt has witnessed notable advancements. Ventures, a venture capital firm to create a new fintech
Fintech investment in the country soared to $796.5million in fund, which has invested in at least eight startups
2022, a remarkable 51-fold increase compared to 2019. The 2023 Guidelines on digital banks launched
POST-2023
proliferation of payment solutions is evident, with over 57 2023 CBE intends to allow opening of bank
million cards, 30 million mobile wallets, nearly one million accounts via mobile in 2024
point of sale (PoS) devices, and 680,000 QR codes facilitating 2024 The FRA streamlined the path for fintech startups in Egypt
transactions. Internet and mobile banking usage have also with the issuance of Decision No. 268 of 2023. announced
surged, with over 14 million internet banking users and 13 million on 8 January growth in the sector and boosting the
mobile banking users recorded in 2022. national economy
The government has played a supportive role in fostering 2024 CBE announced plans to launch a digital currency by 2023
the fintech sector, exemplified by initiatives like the Financial
WIDER ECONOMIC DEVELOPMENT
Inclusion Strategy 2022-2025. Notable fintech players in Egypt
include Fawry, the Arab world’s first fintech unicorn, and 112,716,598 37.82%
Population in millions
MTN-Halan, Egypt’s second fintech unicorn. Paymob is another Enrolled
GDP per capita in higher
key player offering a range of solutions, including POS systems, $3,698.063 education
payment links, and salary payouts.
60% 0.728
Ease of Human
BREAKDOWN OF SECTOR: FINTECHS IN EGYPT (177 FINTECHS) 22.74% doing development
Paytech and remittances (64 fintechs) Entrepreneurship business index
Lending and alternative finance (19) ECONOMIC DEVELOPMENT, TECH & FINTECH HIGHLIGHTS
B2B marketplace solutions (17) 117 636,817 2,112 53,370
Number Fintech Number Number of tech
Insurtech (10)
of fintech companies of tech companies
Data analytics & AI (9) companies per capita startups per capita
Open banking and infrastructure (8)
Other (50) 640,000,000 Yes
Yes Number Regulatory
0 10 20 30 40 50 60 70 Unicorns of VC deals sandbox
PRE-2020
In recent years, Ethiopian banks have increasingly adopted implemented. Until 2020 – both foreign and domestic
technology, evident in the rising use of mobile and internet banking companies were not allowed to provide digital financial
among customers. Transactions via internet banking surged from services in Ethiopia until ban was lifted this year.
ETB1.8billion ($25million) in 2017/18 to ETB15billion ($290million) in 2021 National Financial Inclusion Strategy
2021–2022
2019/20. However, cash transactions still dominate, with over 98 per 2021-2025 II implemented.
cent conducted in cash, and more than 80 per cent of Ethiopians still 2021 National Digital Payments Strategy
rely on physical bank branches for withdrawals. 2021-2024 implemented.
Mobile money, a transformative force for financial inclusion across 2022 Ethiopia’s Parliament approved the opening of digital
Africa, is gaining traction in Ethiopia. In late 2022, Safaricom Ethiopia financial services to foreign companies, with an aim of the
was granted a licence to operate M-Pesa mobile money services in new regulation to expand financial services in geographic
the country, following regulatory revisions allowing foreign areas underserved by traditional banks, increase
investment in mobile money. Previously, Ethiopia’s mobile money competition in the telecom industry, and facilitate the
service, Telebirr, was exclusively offered by Ethio Telecom. transfer of technology and knowledge.
The Ethiopian government aims to increase financial inclusion to 2022 Safaricom became Ethiopia’s second official
70 per cent of adults by 2025, with a focus on scaling digital telecommunications operator.
payments through mobile money services. The goal is to elevate 2023 Safaricom launches m-pesa mobile
POST-2023
digital payment usage from 20 per cent of adults in 2020 to nearly 50 money service in Ethiopia.
per cent by 2025, as outlined in a research paper by the GSMA. 2023 (ongoing) Ethiopia further liberalises
Notable fintechs in Ethiopia include ArifPay, offering banking sector to further
smartphone-based POS payment solutions; Hellocash, a mobile attract foreign investment.
money service provided by banks and microfinance institutions;
WIDER ECONOMIC DEVELOPMENT
Kifiya, dedicated to leveraging digital solutions for societal
improvement; and Telebirr, Ethio Telecom’s mobile money 128,824,489 10.43%
Population in millions
service developed in collaboration with Huawei. Enrolled
GDP per capita in higher
$925.08 education
BREAKDOWN OF SECTOR
“Ethiopia’s fintech sector is dominated by payments solutions 48% 0.49
including mobile money. Out of a sample of nine fintech solutions Ease of Human
from the country, nearly all of them, bar one, were in this sub-sector” 17.78% doing development
Entrepreneurship business index
ECONOMIC DEVELOPMENT, TECH & FINTECH HIGHLIGHTS
KEY ORGANISATIONS
■ National Bank of Ethiopia (NBE) – The central bank of the country 25 5,152,980 300 429,415
■ Ethiopian Health Insurance Agency – Autonomous Number Fintech Number Number of tech
of fintech companies of tech companies
federal government organisation with the objective of
companies per capita startups per capita
implementing health insurance system in Ethiopia
■ Ministry of Innovation and Technology – Government agency
3,000,000 No
responsible for science and technological development in No Number Regulatory
Ethiopia as well as a governing body of communications Unicorns of VC deals sandbox
PRE-2020
25 years old and a high urbanisation rate, Ghana stands out as a alternative to bank notes and cheques
young and vibrant nation. It holds the distinction of being West 2008 MTN Ghana launched first ever mobile money service
Africa’s second-largest economy, following Nigeria. 2018 Ghana Interbank Payment and Settlement
Benefiting from relative prosperity compared to many African Systems Limited (GhIPSS) was established
nations, Ghana has accelerated its digital agenda through (a subsidiary of the Bank of Ghana (BOG))
initiatives like the Ghana Digital Agenda. This comprehensive 2019 Bank of Ghana’s National Payment System
plan encompasses projects such as the National Identification Strategy Plan (2019 – 2024) launched
Card (Ghana Card), the Ghana E-Payment Portal (GEPP), and the 2021 Bank of Ghana announced a pilot regulatory sandbox
2021-2022
Ghana Electronic Procurement System (GHANEPS). 2022 Ghana's parliament approved a new tax on electronic
Mobile money plays a significant role in Ghana’s fintech transactions effective 1st of May that same year
landscape, with transactions contributing over 80 per cent to 2022 GhIPSS launched the Ghana Pay Mobile Wallet, a
the country’s GDP. In 2021, Ghana boasted 40.9 million bank-wide payment platform and a readily accessible
registered mobile money accounts, with 17.5 million actively mobile application
used. Notably, Ghana ranked third globally in mobile money 2022 Ghana’s Ministry of Communications and
usage in 2020, trailing only China and Kenya. Digitalisation (MoCD) and the Postal and Courier
The country’s digitalisation drive has spurred the growth of Services Regulatory Commission (PCSRC) launched the
fintech ventures. In a notable achievement, Ghana led Africa in African Continental Free Trade Agreement (AfCFTA)
finance app installations in 2021/22, experiencing a remarkable Hub for the purposes of encouraging digital trade and
200 per cent increase in installations, according to a study by e-commerce and to create a conducive environment
AppsFlyer and Google. for technology and fintech start-ups and SMEs
In line with fostering innovation and financial inclusion, the 2023 BOG launches regulatory
POST-2023
Bank of Ghana introduced its Regulatory Sandbox in August, sandbox with first cohort
following a successful pilot phase. Developed in collaboration 2023 eCedi Hackathon ran and was hosted by the
with EMTECH Solutions, the Sandbox reflects the Bank’s Bank of Ghana (eCedi is the CBDE of Ghana
commitment to creating an enabling regulatory environment. that was announced in 2021 as a pilot)
Prominent fintech companies from Ghana include
Pennysmart, offering automated savings solutions; Bitsika, KEY ORGANISATIONS
utilising blockchain technology for instant cross-border money ■ Bank of Ghana – the central bank of the nation
transfers across Africa; and Paysail, a provider of payroll ■ Ghana Fintech and Payments Association (GFPA)
services. These innovative ventures exemplify Ghana’s growing – the fintech hub and not-for-profit organisation
fintech ecosystem and its potential to drive financial inclusion ■ Ghana Investment Promotion Centre (GIPC)
and economic growth. – Ghana’s investment promotional agency
7State of Israel
FINANCIAL HUB Tel Aviv (Ranked globally 48th) to raise $1.2billion last year, represents a 57 per cent decline from the
KEY ECONOMIC DEVELOPMENT STRATEGY Digital Israel previous year. Interestingly, in terms of new fintechs, Israel has seen
an 85 per cent decrease in the establishment of new fintech
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW companies in the country. Last year until October, only nine new
Dubbed the ‘Startup Nation’, Israel has the highest number of fintech startups emerged, a far cry from the 61 established in 2022
startups per capita in the world. Israeli tech scene had many high and 82 in 2021.
points in 2021 and the first half of 2022, with Israeli startups alone Ongoing regional conflicts and other global challenges will impact
raising $15.5billion in funding in the previous year. However, this the economy and, both direct and indirect, the fintech sector.
amount is half of what was raised the year before, with cybersecurity Examples of fintechs in Israel include: Earnix, a Global provider of
taking the biggest hit. Intelligent Insurance and Banking Operations through agile,
In terms of last year, Israeli fintech companies during the first half composable and real-time solutions; Balance, a payments platform
of the year raised a combined investment of $617million, which is a aimed at B2B merchants and marketplaces, and; Vestoo – the world’s
30 per cent decrease year-on-year. Despite that, this represented 35 first marketplace for Life and P&C insurance-based risk transfer.
deals, which is one more deal compared to 2022 in the same period.
Compared to 2022, fintech companies in Israel, which were on track BREAKDOWN OF SECTOR: FINTECHS IN ISRAEL
Trading & investment (22.8%)
TIMELINE OF KEY FINTECH HIGHLIGHTS Payment & money transfer (20.8%)
2008 Payments Systems Law, 5768-2008: this law is not a
PRE-2020
big banks to share consumer data with third-party ■ Startup Nation Central – The prime connector and facilitator of
applications (went into effect as law in June 2022) and Israeli innovation boosting business growth and generates impact
establishes the Israel Securities Authority (ISA) as the ■ Fintech-Aviv – Mission is to help position Israel as the
regulator for financial information services greatest financial technology ecosystem in the world
2022 Reports of the Bank of Israel to issue a digital shekel ■ Israel Innovation Authority – The support arm of the Israeli
(ongoing) – as late as 2024 released design thinking government, charged with fostering the development of
of the potential CBDC industrial research and development in the State of Israel
2023 New law was published to regulate payment and payment ■ Fintech Ladies IL – A community that was formed
POST-2023
initiation services in Israel – to commence in June 2024 for the empowerment of executive women in tech
2022 Ongoing developments of the Digital Shekel – in 2023 ■ Israel Insurance Association – Voice to overall
completed Bank for International Settlement (BIS)-led promote the wider insurance industry
interoperability tests: Project Icebreaker with the central banks ■ The Capital Market, Insurance and Savings Authority
of Sweden and Norway (which are outside the Eurozone) and – Oversees financial services in the insurance, pension,
Project Sela with Hong Kong Monetary Authority (HKMA) and provident funds markets
Regulatory Sandboxes in the MENA region to foster innovation. Notable 2013 Launched JoMoPay, the Kingdom's national payments
fintech companies in Jordan include MadfooatCom, specialising in system to serve the unbanked and underbanked
2015 Issued an electronic transaction law
WIDER ECONOMIC DEVELOPMENT
2017 Launched the National Financial Inclusion Strategy
11,370,197 36.01% 2017 Launch of the Jordan Payments and Clearing Company
Population in millions
Enrolled (owned by the CBJ)
GDP per capita in higher 2018 Launch of the regulatory sandbox by the CBJ
$4,103.26 education
2022 Jordan Payments and Clearing Company expanded operations
2021–2022
28 406,078 583 19,503 launched the JOIN Fincubator, a fintech incubator that will
Number Fintech Number Number of tech support the development of fintech startups in Jordan.
of fintech companies of tech companies 2023 CBJ launched its Financial Technology and Innovation Vision
companies per capita startups per capita
to support the development of micro, small and medium-
sized enterprises (MSMEs) and improve financial inclusion
26,000,000 Yes
No Number Regulatory 2024 JoPACC Launches the Jordan Open Finance Standards
Unicorns of VC deals sandbox (in line with 2022 CBJ instructions)
PRE-2020
Kenya Vision 2030, National Payments Strategy 2022-25 2012 Tax on mobile money introduced (later increased in
2018 and speculation in 2022 to further increase)
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW 2019 The Financial Services Act (2019) – promotes innovation
Kenya has emerged as a powerhouse not only in East Africa but and competition in the financial services sector while
also in the wider MEA region, with Nairobi, its capital and largest safeguarding consumer interests through the licensing
city, earning the moniker ‘Silicon Savannah’ due to its thriving and regulation of fintech companies by the CBK.
tech ecosystem. The country has attracted significant 2019 Data Protection Act
investments from multinational companies as well as from the 2019 CMA established Kenya’s Regulatory Sandbox framework
tech and fintech sectors, bolstering foreign direct investment, 2022 The High Court of Kenya determined that regulation
2021-2022
with notable players such as Microsoft and Visa making of payment service providers (PSPs) by CBK under the
substantial commitments. National Payment Systems Act extends to any persons
Kenya’s commitment to financial inclusion is evident through engaged in any process in a payment system
the widespread adoption of mobile money, notably its flagship 2022 Enactment of the CBK Digital Credit Provider
export M-Pesa, which is estimated to contribute at least five Regulations (the regulation of digital credit business)
to the country’s GDP. Kenya’s influence in popularising mobile 2023 CBK warned customers that companies engaged in
POST-2023
money extends globally, with the country boasting the second- money transfer services without its licence were
highest penetration rate in the world, trailing only behind China. committing criminal offenses
In the first 11 months of 2021 alone, Kenyans conducted 1.9 2023 CBK following consultation previous year said does not
trillion mobile money transactions totalling over $55billion. consider the issuance of a digital currency a ‘compelling
In addition to M-Pesa, Kenya is home to a vibrant fintech priority’; will continue monitoring developments in
ecosystem. Examples include Apollo Agriculture, an online area to help future decisions for issuance
marketplace for farm loans, providing financial access to rural 2024 (Pending as of March) expected
communities; Mara, an online platform offering digital wealth Startup Bill 2022 to go into law
learning for cryptocurrency, catering to the growing interest in
digital assets; and BitPesa, which facilitates cross-border money KEY ORGANISATIONS
transfers through digital wallets, addressing the needs of ■ Central Bank of Kenya – The country’s central bank
individuals and businesses alike. ■ Kenya Fintech Association (FINTAK) – First non-for-profit
organisation representing leading fintechs within Kenya
BREAKDOWN OF SECTOR: FINTECH IN KENYA ■ Digital Lenders Association of Kenya – A new member
Lending (30%) organisation incorporated in 2019 bringing together the
Payment (27%) leading digital-first loan providers and associated stakeholders
Blockchain (15%) ■ Capital Markets Authority – Is charged with the prime
responsibility of both regulating and developing an orderly,
Investec (7%)
fair and efficient capital markets in Kenya with the view to
Financial management (6%)
promoting market integrity and investor confidence.
Insurtech (6%)
■ Insurance Regulatory Authority – Sole authority
Other (9%) charged with regulation and supervision of the
0 5 10 15 20 25 30 35 insurance industry within the Republic
10 State of Kuwait
CAPITAL AND FINANCIAL HUB Kuwait City (Ranked globally 80th) KEY ORGANISATIONS
KEY ECONOMIC DEVELOPMENT STRATEGY Kuwait Vision 2035 ■ Central Bank of Kuwait – The country’s central bank
■ Kuwait Banking Association – Focuses on member bank
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW coordination and collaboration to resolve any issues
With the world’s sixth-largest oil reserves, the State of Kuwait ■ Capital Markets Authority – The capital markets
has leveraged its resources to become a wealthy nation, with a authority of the country
historical reputation as a regional financial centre. Its financial ■ Insurance Regulatory Unit – Regulates insurance market
system encompasses four main sectors: banking, insurance, activities in a manner that is fair, transparent and competitive
other financial institutions, and investment funds, boasting ■ Kuwait Direct Investment Promotion Authority
over 100 financial institutions offering a wide array of products – Country’s investment promotional agency
and services.
Banking in Kuwait is predominantly focused on retail business, BREAKDOWN OF SECTOR: FINTECHS IN KUWAIT
with personal loans and financing accounting for 40 per cent of total Peer-to-peer money transfer (44%)
facilities. The country has also fostered the growth of iconic tech Accounts aggregation (17%)
companies, exemplified by the success of delivery app Talabat and Crowdfunding (9%)
e-commerce platform Boutiqaat.
Connected health (8%)
A significant portion of Kuwait’s population aged above 15 holds
Other (22%)
accounts with financial institutions, with nearly a quarter possessing
0 5 10 15 20 25 30 35 40 45 50
credit cards and over a third engaging in online purchases or bill
payments. Moreover, an impressive 83 per cent of Kuwaitis express TIMELINE OF KEY FINTECH HIGHLIGHTS
willingness to embrace fintech solutions. 2018 The ‘E-Payment Regulation’ was issued by CBK
PRE-2020
In a move towards sustainability, the Central Bank of Kuwait 2018 CBK launched the Regulatory Sandbox Framework
(CBK) announced in late 2022 its prioritisation of ESG finance (broadened in 2019 for more services and products)
solutions within its regulatory sandbox. This strategic focus 2019 $200million tech fund was launched to
aims to encourage the testing of innovative sustainable power technology investment
fintech products and services, fostering the adoption of social 2021 Kuwait automated settlement system for interparticipant
2021–2022
and climate-related financial instruments within the Kuwaiti payments (KASSIP) was launched
financial system. 2022 CBK tests a first-of-its kind product for open
Additionally, in 2022, the Competition Protection Authority banking within the Regulatory Sandbox.
received requests from three alliances to establish digital banks 2022 Open Banking Working Group was launched
in Kuwait, involving seven listed companies. Officials have 2023 CBK in May issued new instructions for regulating
POST-2023
initiated assessments to gauge the potential competitive electronic payment of funds in the State (‘2023 CBK
landscape resulting from these alliances. Instructions’); this replaced the previous 2018 instructions
Among the notable fintech companies operating in Kuwait are (topics discussed included the likes of BNPL)
payment service providers like Tap Payments, Myfatoorah, and 2023 Kuwait Capital Markets Authority in July launched circular
Ajar Online, reflecting the country’s commitment to embracing prohibiting use of all virtual assets as a payment tool/
innovative financial solutions. current or recognizing that as a decentralized currency
2023 MOU with Ripple to explore cross border payments
(further development of CBDC)
PRE-2020
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW Banking and Financial Transactions;
A combination of ongoing economic and political turmoil, 2017 BDL Basic Circular 144/2017 on Prevention of Cybercrime
compounded by other challenges, has resulted in Lebanon’s 2018 Electronic Transactions and Personal Data Law,
downgrade from an upper-middle-income economy and a which regulates electronic payments and money
regional financial services hub to a lower-middle-income transfers, bank cards and electronic checks,
country. This decline has been stark, with GDP per capita and vests the BDL with extensive authority
plummeting by at least 35 per cent from 2019 to 2021 alone. with regard to the issuance and regulation of
Lebanon’s banking sector, once renowned for its regional electronic and digital money.
prominence, now operates under informal capital controls, It is worth nothing the economic and political
2021-2022
severely limiting lending and deposit attraction. The country’s challenges of Lebanon that began in its current state
payment system is fragmented, distinguishing between from 2019, seeing a devaluation of the Lebanese
pre-October 2019 US Dollar deposits and newer ‘fresh dollar’ pound and loss of trust in much of the traditional
inflows. Long queues for limited cash withdrawals are a common banking services saw an increase organically in the
sight, exacerbated by hyperinflation of the Lebanese Pound, demand for subsectors in fintech such as ewallets and
leading to a widespread dollarisation of the economy. also cryptocurrencies.
Historically, Lebanon has relied heavily on remittances, which 2023 Central Bank of Lebanon (Banque du Liban) had greenlit
POST-2023
have consistently contributed a substantial portion – 28 per cent 13 eWallet providers, with more awaiting approval
– of its GDP. Despite its current crisis, Lebanon was once a 2023 (2024 ongoing) it appears the worst of the Lebanese
thriving hub for startup funding in the MENA region, ranking economic crisis where it had/s one of the highest
among the top three recipients. The Lebanese populace has also inflations in the world might finally be improving.
displayed a willingness to embrace new technologies, with over
half adopting digital banking by 2017 and the country ranking BREAKDOWN OF SECTOR
second in the region for exclusive mobile banking usage in 2016. The country as a whole offers opportunities not just in fintech but
Fintech adoption in Lebanon has largely been organic, with in its sub-sectors too, such as insurtech, e-payment and paytech.
less legislative or government-backed support compared to other
regional counterparts. Mistrust of traditional financial institutions KEY ORGANISATIONS
has driven the popularity of e-wallets and cryptocurrencies, ■ Banque du Liban – Country’s central bank
a trend supported by the government’s authorisation of at least ■ Capital Market Authority – Lebanon’s capital market authority
13 licences for e-wallet providers as of November. ■ Insurance Control Commission (ICC) – An independent
Notable fintech companies originating from Lebanon include institution, in charge of maintaining an efficient
Capital Banking, offering comprehensive software solutions for and stable Insurance market in the country
banking, wealth management, and compliance; PinPay, ■ Investment Development Authority of Lebanon
providing a smartphone app for mobile payments; and Neotic, – Lebanon’s investment promotional agency
developing AI-enabled platforms for automatic trading ■ Union of Arab Banks – Organisation responsible for fostering
strategies and recommendations. Despite its current challenges, cooperation between Arab banks, developing of Arab
Lebanon’s fintech sector continues to demonstrate resilience financial business, and enhancing the financing role
and innovation amidst adversity. of Arab banks in the Arab World
12 Republic of Mauritius
CAPIPTAL AND FINANCIAL HUB Port Louis (Ranked globally 61st) ■ Mauritius Economic Development Board
KEY ECONOMIC DEVELOPMENT STRATEGY Mauritius Vision 2030 – The country’s main investment promotional agency
■ Insurers’ Association of Mauritius – Set up in
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW 1972 as the voice for the insurance industry
Situated in the Indian Ocean, this island nation boasts a unique ■ Mauritius International Financial Centre (IFC)
advantage with many of its citizens fluent in both French and – An internationally recognised jurisdiction and
English, making it a strategic gateway between Africa and South home to international banks, legal firms, corporate
Asia. Over the years, Mauritius has ascended to the status of an services, investment funds and private equity funds
upper-middle-income country, proudly holding one of the highest
GDP per capita figures on the African continent. TIMELINE OF KEY FINTECH HIGHLIGHTS
With a clear vision outlined in its economic development strategy, 2016 Mauritius Board of Investments launches its sandbox
PRE-2020
Mauritius aims to transition to a high-income status by 2030, 2019 Mauritius offered a dedicated regulatory landscape
leveraging its political stability, abundant resources, and pivotal for the safekeeping of digital assets
location. Central to this strategy are investments in highly skilled 2020 Financial Services Commission of Mauritius (FSC)
employment, infrastructure, and digitalisation, which are anticipated issued guidance on Securities Token Offerings (STOs)
to propel the nation forward over the next decade. and Security Token Trading Systems
Mauritius’s financial services sector stands as a testament to 2020 Law changed for the Bank of Mauritius (MoM)
its progress, recognised for its robust development and strong to be able to issue digital banking licences and
capitalisation. The nation has diligently cultivated an investor-friendly to also issues a digital currency
environment while adhering to global standards of compliance. 2020 Fintech roundtables were launched to open discussions
Contributing significantly to Mauritius’s total GDP, the financial services about opportunities and challenges in sector
sector accounts for 13 per cent of the country’s economic output 2021 Virtual Asset and Initial Token Offering Services Act (‘Act’)
2021–2022
and provides employment opportunities for over 8,600 individuals. enacted in December has been enacted in order to provide
In a bid to further bolster economic growth, the Mauritius National a regulatory framework for the Fintech sector in Mauritius
Budget 2021-2022 outlined several measures, with a particular focus 2021 BoM published guidelines on licensing of digital banks
on fintech and digital advancement. Initiatives such as the 2022 Cryptoassets became legal; also FSC published guidelines
establishment of an Open Lab by the Bank of Mauritius (BoM) for on non-fungible tokens (NFTs)
banking and payment solutions, along with the creation of a Fintech 2023 First committee meeting on the draft fintech policy
POST-2023
Innovation Lab by the Financial Services Commission (FSC), guidelines for Mauritius (ultimately a national fintech
underscore the nation’s commitment to fostering entrepreneurship. strategy) with the UNECA
Notably, the BoM’s announcement of a pilot rollout for a Digital 2023 November saw the Financial Services Commission (FSC)
Rupee, a central bank digital currency (CBDC), marks a significant of Mauritius launch its fintech and innovation webpage
milestone in Mauritius’s digital evolution. and updates on the regulatory sandbox guidelines
Among the fintech ventures emerging from Mauritius are Flash,
WIDER ECONOMIC DEVELOPMENT
offering app-based money management and wallet services; Limit
Markets, a versatile multi-asset trading platform; and 1,301,609 44.39%
Population in millions
Learnleapology, an innovative online investment trading platform. Enrolled
GDP per capita in higher
$9,106.64 education
BREAKDOWN OF SECTOR
Subsectors in Mauritian fintech include payments and 81% 0.796
Ease of Human
processing, remittances, blockchain and cryptocurrencies, N/A doing development
security and fintech tools. Entrepreneurship business index
ECONOMIC DEVELOPMENT, TECH & FINTECH HIGHLIGHTS
KEY ORGANISATIONS 392 3,320 19 69,506
■ Bank of Mauritius – The central bank of the country Number Fintech Number Number of tech
■ Financial Services Commission (FSC) – The country’s financial of fintech companies of tech companies
companies per capita startups per capita
services regulator minus banking institutions and global business
■ Mauritius Fintech Hub – Launched in 2018 with the
Yes
objective to promote Mauritius as the Fintech Innovation No 2,000,000 Regulatory
Hub for the African continent Unicorns Number of VC deals sandbox
13 Kingdom of Morocco
FINANCIAL HUB Casablanca (Ranked globally 56th) diaspora, remittances play a pivotal role in the country’s economy,
KEY ECONOMIC DEVELOPMENT STRATEGY Maroc Digital 2020 contributing to almost eight percent of GDP. Prominent fintech
ventures originating from Morocco include OnePay (specialising in
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW online bill payments), MeilleurCreditmmo (an online comparison
The Kingdom relies heavily on the export of raw materials and select platform), and SYPEX (offering trade management solutions).
agricultural products like citrus, alongside sectors such as tourism
and telecommunications. BREAKDOWN OF SECTOR
Historically, Morocco operated on a predominantly cash-based Payment, remittance and POS systems are the most developed
system with significant financial exclusion. However, digitalisation, segments in terms of fintech subsectors in Morocco;
particularly accelerated during the pandemic, has reshaped the crowdfunding, personal financial management, lending
financial landscape. According to the 2017 World Bank’s Global and data analytics are other subsectors.
Findex Report, only 29 per cent of adults had a bank account. By
2021, this figure surged to 44 per cent, reflecting the rapid adoption TIMELINE OF KEY FINTECH HIGHLIGHTS
of digital financial services. Concurrently, cash usage has declined, 2013 Bank Al Maghrib (BAM) set up the Moroccan
PRE-2020
with 43 per cent of consumers indicating reduced reliance on cash Foundation for Financial Education,
for in-store transactions. 2014 Banking Law by BAM, payment institutions with a
Conversely, digital payments have witnessed a surge, with nearly scope of activity limited to small-value transactions
half of consumers (49 per cent) reporting increased usage. This shift 2014 Before 2014 only Maroc Telecommerce was authorised to
appears to be enduring, with 46 per cent expressing a preference for process online credit card payments in the country (monopoly
contactless payment methods in the future. Moreover, over four-fifths ended and others like AmanPay, PayZone and F-Pay entered)
of consumers exhibit high levels of confidence in contactless cards. 2015 BAM passed the first banking law (first since 2006)
Banks constitute a significant portion of Morocco’s financial 2018 National Financial Inclusion Strategy (NFIS)
system, with entities like Groupe Banque Populaire and Attijariwafa was launched by BAM
ranking among the largest banks in Africa. Traditional financial 2022 According to BAM, the number of access points
2021–2022
institutions are investing in new technologies to remain competitive, to financial services reached 31,515, up 18 per cent
with many adopting fintech services such as mobile banking and compared to a year earlier
digitised platforms. 2022 BAM announced that it is keen ‘not to limit innovation
Morocco boasts a mature mobile market, evidenced by a and protect citizens from the various risks associated
penetration rate of 137.5 per cent. Maroc Telecom, Inwi, and Orange with the field;’ potentially signaling a change
stand as the Kingdom’s three major telecom providers. Internet 2023 In June, BAM launched instant interbank transfers, a new
POST-2023
penetration reached 83 percent in 2020, marking a significant electronic payments service enabling the transfer of money
increase from 71 per cent in 2019. Given the sizable Moroccan in under 20 seconds between accounts at different banks
2023 In January, a policy was introduced to allow tax authorities
WIDER ECONOMIC DEVELOPMENT
to gain access to bank accounts formerly obscured
1,481,104 38% because their owners reside outside of Morocco.
Population in millions
Enrolled
GDP per capita in higher KEY ORGANISATIONS
$3,795.78 education
■ Bank Al-Magrib – Country’s Central Bank of Morocco
73% 0.698 ■ Morocco Fintech Association – Main fintech
Ease of Human association of the country
25.68% doing development
■ Supervisory Authority of Insurance and Social Welfare
Entrepreneurship business index
(ACAPS) – Authority overseeing the insurance sector
ECONOMIC DEVELOPMENT, TECH & FINTECH HIGHLIGHTS
■ Moroccan Capital Market Authority (MCMA)
40 952,734 579 66,162 – Authority for capital markets
Number Fintech Number Number of tech ■ Maroclear - Central Securities Depository in Morocco since 1997
of fintech companies of tech companies ■ Moroccan Investment and Export Development Agency
companies per capita startups per capita
– Country’s investment promotional agency
■ Casablanca Finance City Authority – An economic and
No
No 88,000,000 Regulatory financial hub aspiring to become a bridging platform
Unicorns Number of VC deals sandbox between the north and the south
Opening Banking in 2022, and the CBN ordered all banks to stop
2015 Guidelines of Mobile Money Services; Guidelines
transacting with entities dealing in cryptocurrency.
on Int’l Mobile Money Remittances Service;
Despite this, cryptocurrencies are very popular in Nigeria. Many
Guidelines on Mobile Money Services
point out that the 2016 economic recession in the country could
2018 Regulation for Bill Payments; Guidelines for
have caused Nigerians to flock to digital currencies. This change
Licensing & Regulation of Payment Service Banks
in behaviour propelled Nigeria to have the largest crypto market
2019 Electronic Payments and Collections
in Africa by 2019 and one of the largest user bases in the world.
for Public and Private Sector
Cryptocurrencies have remained popular despite the ban. A report
2020 Framework for Regulatory Sandbox Operations
by KuCoin showed that at least 33.4 million Nigerians aged between
(‘Sandbox Operations Framework’) (in December
18 and 60 had invested in digital assets in the past six months.
2022 the public was invited to take part via
WIDER ECONOMIC DEVELOPMENT expression of interest); also Guidelines on
Operations of Electronic Payments Channels
227,645,915 10.17% 2021 CBN Regulatory Guidelines on the e-Naira – also
2021-2022
Population in millions
Enrolled first regulator in Africa to introduce a Regulatory
GDP per capita in higher
$2,065.75 education Framework for Open Banking earlier that same year
2021 SEC Crowdfunding Rules
57% 0.548 2022 Nigeria Startup Act 2022 – framework for
Ease of Human
19.85% doing development regulation and development of fintech startups
Entrepreneurship business index 2022 Nigerian Exchange Technology Board Listing Rules
ECONOMIC DEVELOPMENT, TECH & FINTECH HIGHLIGHTS 2022 Nigerian Payment Systems Vision 2025 launched by
250 910,584 3,360 67,752 CBN (prior was 2006 with PSV2020); also announced
Number Fintech Number Number of tech plans to set up a national domestic card scheme, the
of fintech companies of tech companies first central bank-led national card scheme In Africa
companies per capita startups per capita
2023 CBN Operational Guidelines
POST-2023
15 Sultanate of Oman
CAPIPTAL AND FINANCIAL HUB Muscat BREAKDOWN OF SECTOR: USAGE OF FINTECHS IN OMAN
KEY ECONOMIC DEVELOPMENT STRATEGY Oman Vision 2040 P2P money transfers (35%)
Thawani made history in 2020 by becoming the first non-banking OmanNet, the central payment gateway in Oman
financial entity to receive a fintech licence from the CBO, 2018 Legal Framework of the National Payment
marking a significant milestone in Oman’s fintech journey. Systems was issued by CBO
2019 Bank Muscat, the largest financial institution
KEY ORGANISATIONS in Oman, announced a new $100million
■ Central Bank of Oman (CBO) – Country’s central bank fintech investment programme
■ Capital Market Authority – Oman’s capital market authority 2020 CBO launched its Financial Regulatory Sandbox
2021–2022
■ Oman Startup Hub (OSH) – A platform for startups, 2021 Financial Consumer Protection Regulatory Framework
investors, advisors, and entrepreneurs launched in December to protect those using FS
■ Oman Investment Authority – Country’s 2022 Securities Law RD 46/2022 (the ‘Securities Law’) came into
investment promotional agency force and effect in June – Securities Law authorises the
■ Sharakah – S closed-joint stock company incorporated by Capital Market Authority to regulate innovative financing,
a Royal Decree in the Sultanate in 1998. Sharakah provides approval of fintech based apps and virtual investments
financial support and post-financial to SMEs in Oman 2023 CBO and Omantel, a provider of integrated
POST-2023
■ Oman Technology Fund – Aims to put Oman firmly on telecommunications in Oman, delivered a
the map of knowledge leaders in the Middle East six-month accelerator programme dedicated to
■ Oman Banks Association (OBA) – A non-profile professional nurturing and empowering fintech startups
association for the country’s banking industry 2023 Ongoing Fintech Framework and Roadmap
16 State of Qatar
CAPITAL AND FINANCIAL HUB Doha (Ranked globally 88th) ■ Qatar Financial Markets Authority (QFMA)
KEY ECONOMIC DEVELOPMENT STRATEGY Qatar Vision 2030 – Established under Law No. 33 of 2005 as an independent
regulatory authority to supervise financial markets
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW ■ Investment Promotion Agency of Qatar
The country’s economic diversification efforts extend beyond – The country’s investment promotional agency
its natural resources into sectors such as sports, entertainment, ■ Qatar Development Bank (QDB) – Its vision is to develop and
financial services, and fintech, as part of its broader digital empower Qatari entrepreneurs and SMEs to innovate and
transformation agenda. compete internationally while contributing to Qatar’s economic
The Qatari government has been proactive in supporting the diversification and the development of its private sector
growth and development of the fintech sector, notably through
initiatives like the Qatar Fintech Hub (QFTH). QFTH has emerged TIMELINE OF KEY FINTECH HIGHLIGHTS
as a key player in the region, becoming the second-largest investor 2017 Qatar launches a fintech task force
PRE-2020
in MENA fintech by September 2022 and incubating over 60 2019 Fintech strategy announced with an established
entities valued at over $400million. Collaboration between QFTH, investment promotional agency (IPA) and other
alongside other entities like the Qatar Development Bank (QDB), incentives to attract foreign direct investment (FDI)
Qatar Financial Centre (QFC), and Qatar Central Bank (QCB), has been 2019 Qatar Fintech Hub (QFTH) by QDB with
instrumental in driving the fintech ecosystem forward. support of QCB was launched
Recognising the importance of fintech for long-term economic 2019 Over 800 fintechs, IT, tax and investment
development, Qatar has integrated fintech into its Second National consulting firms part of QFC
Development Strategy 2018-2022. Moreover, the Qatar Investment 2020 QFTH introduced its fintech and accelerator programmes
2021–2022
Authority (QIA), the country’s sovereign wealth fund, has shown 2021 Payment Service Regulation Framework comes into force
interest in fintech opportunities globally, along with ventures in 2022 Interest for CBDC announced and feasibility of it
venture capital and sustainability. (ongoing) – 2023 signed MoU with DLP provider R3
Among the notable fintech companies emerging from Qatar 2022 (Not directly fintech) Qatar hosts the World Cup,
are CWallet, Loopay and Tiptiptop. aimed to be a cashless experience for participants
2023 In March the QCB released its
POST-2023
products and services. The country has also embraced digital 2015-2020 implemented
payments, with one-third of Rwandans making digital 2017 Rwanda launches National Strategy for Transformation
transactions annually. (2017-2024) to boost innovation in Rwanda
Fintech companies like ADFinance, MobiCash, and Comza 2018 Rwanda launches National Payment Strategy 2018-
Africa are leading the charge in Rwanda’s digital finance 2024; also launches Rwanda Capital Market Masterplan
revolution, offering innovative solutions to meet the evolving 2018-2028; also launched open banking regulations
needs of consumers and businesses alike. 2019 National Financial Inclusion Strategy was
launched in Rwanda
WIDER ECONOMIC DEVELOPMENT
2021 Various laws pertaining to personal data,
2021-2022
of fintech companies of tech companies in June, which was graced on stage by the
companies per capita startups per capita
President of Rwanda, Paul Kagame
2024 KIFC signs MOU with foreign partners
Yes such as with Abu Dhabi’s ADGM to foster
No 44,000,000 Regulatory
Unicorns Number of VC deals sandbox partnerships and collaboration
the Saudi Arabian Monetary Authority (SAMA) in 2022. The country engaging in FS needs SAMA licence
also leads in venture capital funding in the MENA region, securing 2018 Fintech catalyst Fintech Saudi launched by SAMA and the CMA
the top spot for the first time in 2022. 2018 The CMA issues financial technology
Saudi Arabia boasts one of the highest rates of mobile adoption in experimental permit instructions
the region, with a strong embrace of digital technologies. Contactless 2018 SAMA launches regulatory sandbox initiative
payments, particularly through Near-Field Communication (NFC), 2020 SAMA launches its Payment Service Provider Regulations
are widely adopted, with a rate exceeding 94 per cent. 2021 Council of Ministers approved first digital banking
2021–2022
Fintech companies in Saudi Arabia, such as Tamara, Geidea, licences for STC Bank and Saudi Digital Bank
Lean Technologies, and Foodics, are at the forefront of innovation, 2021 SAMA launched rules pertaining to debt-based crowdfunding
offering solutions ranging from buy now, pay later (BNPL) services 2022 FDSP launched the Fintech Strategy Implementation Plan
to point-of-sale (POS) systems and open banking infrastructure. 2022 SAMA launched its open banking framework
and open banking lab
KEY ORGANISATIONS 2022 LEAP, annual tech event, founded
■ Saudi Central Bank (SAMA) – Kingdom’s main central bank 2023 Personal Data Protection Law introduced
POST-2023
■ Capital Market Authority – Country’s capital market authority 2023 The Saudi Data & AI Authority (SDAIA) launches
■ Fintech Saudi – Main catalyst promoting the fintech industry Data and Privacy Regulatory Sandbox
■ King Abdullah Financial District (KAFD) – An under 2023 Tamara becomes KSA’s second fintech
construction mixed used mainly new financial district in Riyadh unicorn (first was stc pay in 2020)
19 Republic of Senegal
CAPITAL AND FINANCIAL HUB Dakar TIMELINE OF KEY FINTECH HIGHLIGHTS
KEY ECONOMIC DEVELOPMENT STRATEGY Senegal Vision 2035 2008 Banking authorisation regime is regulated by Law
PRE-2020
2008-26 of 28 July on banking regulation (Law of 2008)
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW 2016 The digital currency ‘eCFA’ announced by the Central
Historically, Senegal’s economy has been centred around Bank of West African States (BCEAO) with Senegal
agriculture, particularly peanuts. However, in recent decades, first to see it rolled out (eventually dropped)
the government has been diversifying the economy to 2019 Senegal Startup Bill passed (second country
include other agricultural products, as well as non-agricultural in Africa to have after Tunisia)
sectors such as tourism and natural resources like oil, gas, 2021 Wave Digital Finance becomes Senegal’s
2021–22
and gold. By 2025, the government aims to create 35,000 new first fintech unicorn
jobs in the technology sector. Mobile phone usage in Senegal 2022 BCEAO announced creation
has surpassed 60 per cent this year. Despite this digital of its fintech bureau
advancement, only seven per cent of the population utilises 2024 BCEAO sets payment regulatory
POST-2023
traditional financial services. framework (ongoing)
As a Francophone nation located in West Africa, Senegal is 2024 Creation of regulatory sandbox (mentioned in
relatively stable and prosperous compared to some of its previous reports and conferences – ongoing
neighbouring countries. It is a member of the West African – nothing significant published since then)
Economic and Monetary Union (WAEMU), and its fiscal and
economic policies are influenced by this union, including BREAKDOWN OF SECTOR: FINTECHS IN SENEGAL
foreign exchange controls. Payments (42%)
However, Senegal remains a developing economy with Marketplace for
significant challenges in financial inclusion, particularly financial services (29%)
and aggregators
in rural areas. The majority of traditional financial services
infrastructure, such as ATMs and point-of-sale terminals, are Process and
technology (17%)
concentrated in the capital city of Dakar, leaving rural areas enablers
underserved. Additionally, cash remains the preferred payment
Other (12%)
method for 56 per cent of Senegalese. 0 5 10 15 20 25 30 35 40 45
Fintech presents opportunities to address these challenges
and promote financial inclusion. Mobile money, in particular,
WIDER ECONOMIC DEVELOPMENT
has had a significant impact, with over 70 per cent of adults in
Senegal reporting its use within the last 30 days. 18,092,284 16.81%
Population in millions
Fintech companies like Wave, Senegal’s only fintech unicorn Enrolled
GDP per capita in higher
besides Nigeria and Egypt, Bayseddo, a crowdfunding platform
$1,636.89 education
for agribusinesses, and Sudpay, offering multiple payment
solutions, are leading the way in leveraging technology to 59% 0.517
improve financial access and services in Senegal. Ease of Human
19.65% doing development
Entrepreneurship business index
KEY ORGANISATIONS
ECONOMIC DEVELOPMENT, TECH & FINTECH HIGHLIGHTS
■ Central Bank of the West African States (BCEAO)
– The common issuing institution of the eight 24 753,845 128 141,346
West African member States of BCEAO Number Ratio of Number Number of tech
of fintech fintech startups of tech Companies
■ Agency for Investment Promotion and Major Projects (APIX) companies (per person) startups per capita
– The country’s investment promotional agency
■ Senegalese Information Technology Association (SITSA)
Yes
– The first national association to represent the Yes 44,000,000 Regulatory
information industry and professionals in Senegal Unicorns Number of VC deals sandbox
companies in the MEA region, following Dubai in the UAE. Services Act 2002 (FAIS)
South Africa stands out not only for its high rate of mobile 2016 Intergovernmental Fintech Working Group (IFWG)
penetration but also for the widespread adoption of created (members include the South African Reserve
smartphones. Approximately 95 per cent of South Africans own Bank) with purpose to develop common
a mobile phone, with smartphones accounting for 91 per cent of understanding of financial technology
all devices in the country. Despite its economic successes, South 2017 Fintech unit established in SAR
Africa grapples with persistent challenges, including poverty, 2018 Under IFWG, a working group created for cryptocurrencies
inequality, and political instability. However, the country is – Crypto Assets Regulatory Working Group (CARWG)
actively promoting digitalisation, recognising the potential 2020 Digital launch of inaugural regulatory sandbox by IFWG
2021-2022
for fintech to contribute to its development goals. Enhancing 2021 Financial Sector Conduct Authority (FSCA)
financial inclusion, especially among businesses that are not publishes its 2021-2025 Regulatory Strategy
yet part of the formal ecosystem, remains a priority. 2022 Phase Two of Project Khokha ended in April. It
Fintechs in South Africa include insurtechs Naked Insurance explored the implications of tokenisation in financial
and Pineapple, the country’s first P2P insurer, along with markets through a proof-of-concept focused
banking as a service provider Jumio and digital bank Tyme. on SARB debentures using DLT
2024 In budget revealed plans to incorporate stablecoins
POST-2023
PRE-2020
Tanzania Development Vision 2025 2006 Bank of Tanzania Act – Bank of Tanzania (BOT)
regulator of financial services sector
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW 2015 National System Payment Act – department within BOT
Tanzania, renowned for attractions like Zanzibar, relies on key and deals with any fintech and reviews new financial
exports such as gold, coffee, cashew nuts, and cotton, with gold technology products to be launched in the country
contributing significantly to export earnings. The country aims to 2015 Tanzanian government established the ICT Commission
diversify its economy, transitioning to a lower-middle-income status, 2021 Tanzania introduced a new tax on mobile money
2021–2022
with a robust annual GDP growth averaging seven percent since 2000. transfer and withdrawal transactions (minus merchant,
Initially characterised by a centrally-planned economy, business and government payment transactions).
Tanzania nationalised all private banks between 1967 and 1992. 2021 NMB Bank became an open banking pioneer and
Subsequently, private banks, including branches of foreign-owned aunched first fintech sandbox in the country
institutions, have been permitted to operate, fostering a more 2022 Success of government initiative Silicon Zanzibar to
dynamic financial services sector. Although Tanzania’s fintech attract tech talent from Africa to Zanzibar with the
landscape is comparatively smaller in the MEA region, notable launch of the Wasoko Innovation Hub in Zanzibar
POST-2023
progress is evident. Mobile money has played a pivotal role in 2023 Startup policy made news and looking
driving financial inclusion, akin to other East African nations. to take shape (ongoing)
Tanzania has experienced substantial growth in formal financial 2023 Bank of Tanzania (BOT) issues draft
service adoption, with the percentage of citizens using such services regulations for a regulatory sandbox
rising from 16 per cent in 2009 to 65 per cent in 2017. By June 2021,
over 33 million mobile money accounts were active, indicating rapid City Centre of Dar es
Salaam in Tanzania
expansion in account ownership. Additionally, the government’s
promotion of Zanzibar, not only for its scenic beaches but also under
the banner of ‘Silicon Zanzibar’ reflects efforts to attract tech talent
to the region’s idyllic setting. Fintechs in Tanzania include Azampay
(offering payment management solutions), Mipango (providing
financial management services) and Lokofin (a savings platform).
KEY ORGANISATIONS
■ Bank of Tanzania – The state-run bank operates as the central bank
■ Capital Market and Securities Authority – The main
market and securities authority
WIDER ECONOMIC DEVELOPMENT
■ Tanzania Insurance Regulatory Authority – Insurance regulator
■ Tanzania Startup Association – An umbrella 68,861,245 5.11%
Population in millions
membership-based organisation which bring together Enrolled
GDP per capita in higher
stakeholders of startup ecosystem in Tanzania
■ Tanzania Investment Centre – Main investment
$1,099.39 education
22 Republic of Tunisia
CAPITAL AND FINANCIAL HUB Tunis TIMELINE OF KEY FINTECH HIGHLIGHTS
KEY ECONOMIC DEVELOPMENT STRATEGY 1998 Tunisia launches Africa’s first Startup Act
PRE-2020
Tunisia Digital 2021-2025 2016 New Banking Law No. 2016-48 – align banking sector
with Basel III requirements by the end of the decade
ECONOMIC, FINANCIAL SERVICES AND FINTECH OVERVIEW 2020 The Banque Centrale du Tunisie (BCT) announced
Tunisia, straddling Francophone, Arab North African, and African the launch of the fintech regulatory sandbox
cultures, holds the potential to serve as a gateway across these diverse 2021 Tunisia Digital 2021-2025 Strategy launches – key aspects
2021–2022
regions in the MEA. Despite facing various challenges, ranging from included to develop a fintech ecosystem, bring financial
economic to political to security issues, the country has made strides inclusion and to further attract foreign direct investment (FDI)
in advancing its technological landscape and remains relatively stable 2021 BCT and the French central bank successfully completed
and developed compared to its peers. The Tunisian government has a joint CBDC experiment in July, which conducted wire
taken proactive steps to nurture a thriving startup ecosystem and transfers between French and Tunisian commercial banks
enhance digital infrastructure, recognising entrepreneurship as a using blockchain-based wholesale CBDC
catalyst for economic growth. Initiatives like the Digital Tunisia 2020 2022 Through support with IFC, BCT launched paysmart.tn, a
strategy and the passage of the Startup Act demonstrate Tunisia’s digital bill payments platform for Tunisians to pay for utilities
commitment to prioritising digital transformation. 2023 BCT launches a new sandbox licensing regime mainly
POST-2023
However, the regulatory environment in Tunisia appears to be for traditional financial service institutions
heavily regulated, posing potential barriers to the future facilitation 2023 May – Companies allowed to offer mobile payment
and growth of the broader startup community. In 2019, less than 40 services in Tunisia included several traditional banks
per cent of Tunisians aged 15 and over had a bank account, below the and five fintech companies: ViaMobile, Zitouna Paiements,
MENA average, indicating limited access to formal financial services. Enda Cash, Wafacash and Payvago
Cash remains prevalent in the country, with only eight per cent of the
population owning credit cards, lower than the regional average. The National Monument of Kasbah
in the Kasbah square, Tunis
Despite these challenges, Tunisia’s postal service, La Poste, has
emerged as a popular provider of fintech products, serving over
six million individuals with financial accounts. The country shows
promise for further digitalisation, boasting a mobile connection
rate exceeding 150 per cent of its population and a significant
internet user base of 66.7 per cent.
Nevertheless, improvements are needed, as indicated by the
dissatisfaction among Tunisian fintechs regarding the national
regulatory framework. Over half of Tunisian fintechs perceive the
regulatory environment as discouraging, highlighting the need for
WIDER ECONOMIC DEVELOPMENT
reforms to foster a more conducive ecosystem for innovation.
Among the fintechs operating in Tunisia are Bitaka (offering 12,535,770 37.80%
Population in millions
mobile transfer services), Kaoun (providing financial software Enrolled
GDP per capita in higher
solutions), and Paymee (offering payments processing solutions).
$3,807.14 education
Fintech regulations in Türkiye largely align with EU standards, Regulation and Supervision Agency (BRSA)
with the Payment Law resembling the First Payment Services 2013 Payment and Securities Settlement Systems,
Directive (FPSD), though it has yet to fully adopt the Second Payment Service and Electronic Money Institutions
Payment Services Directive. Despite regulatory alignment, the Law No 6493 went into effect by both BRSA and
country has witnessed organic growth in fintech and related Central Bank of Republic of Turkiye (CBRT)
subsectors, with the depreciation of the Turkish lira driving 2019 First ever Istanbul Fintech Week event to engage
increased popularity in cryptocurrencies, despite some setbacks the Turkish and wider global fintech community
like the closure of crypto houses such as Vebitcoin in 2021. 2019 Law on amendment of law of Regulation on Payment
Regarding financial inclusion, Türkiye boasts nearly 100 million Service and Electronic Money Issuance, Payment
credit cards, ranking ninth globally for credit card transactions and Institutions and Electronic Money Institutions and
seventh for credit card ownership. With over two million POS devices, Certain Laws by CBRT (previously was under BRSA)
a significant portion now facilitating in-store contactless payments, 2020 Regulation on the use of QR codes by CBRT
and more than 90 million active online banking customers, 2021 Regulation on disuse of crypto assets in payments by CBRT
2021-2022
Türkiye demonstrates robust digital financial infrastructure. 2021 Communique on crowdfunding by Capital
WIDER ECONOMIC DEVELOPMENT Markets Board of Turkiye (CMB)
2021 Regulation on Operating Principles of Digital
86,138,175 36.00% Banks and Banking as a Service
Population in millions
Enrolled 2022 Communiqué on the Management and Supervision
GDP per capita in higher
$8,536.40 education of the IT Systems of Payment and Electronic Money
Institutions and the Data Sharing Services of Payment
77% 0.855 Service Providers in Payment Services Area – points
Ease of Human
43.69% doing development include shared platform designed with the CBRT and BKM
Entrepreneurship business index to ensure the integration of open banking stakeholders
ECONOMIC DEVELOPMENT, TECH & FINTECH HIGHLIGHTS 2022 İstanbul Finance and Technology Base Inc.,
739 established in Istanbul Financial Centre
116,560 2,500 34,455
Number Fintech Number Number of tech 2023 In the FAST System, the instant payment system
POST-2023
of fintech companies of tech companies operated by the CBRT and put into use in 2021, 6.4
companies per capita startups per capita
million payments with an average daily amount of 7.9
billion TRY are made instantly between accounts
No 2023 (Ongoing) National Fintech Strategy of Türkiye; 2023
Yes 913,000,000 Regulatory
Unicorns Number of VC deals sandbox also ended with phase one of CBDC trail
24 Republic of Uganda
CAPITAL AND FINANCIAL HUB Kampala such as Pivot Payments (a neobank), Dusupay (specialising in
KEY ECONOMIC DEVELOPMENT STRATEGY Uganda Vision 2030 money remittances), and Tugende (offering asset finance solutions.
The e-commerce sector in Uganda has experienced notable 2013 Bank of Uganda (BOU) issues mobile
growth, particularly during the pandemic, with platforms like money guidelines
Safeboda, Jumia, and Glovo expanding their presence. However, 2017 Financial Institutions Act 2002 amended to
disparities in internet access remain, with higher smartphone usage incorporate agent banking regulations
observed in urban centres like Kampala compared to rural areas. 2017 Financial Technologies Service Providers
In the realm of remittances, mobile money platforms like Airtel Association (FITSPA) incorporated
Money, MTN Mobile Money, and Eversend have played a crucial 2019 NITA-U issues Data Protection and Privacy Act
role in facilitating transactions for the unbanked population. 2020 BOU issues National
2020–22
These platforms have enhanced connectivity between financial Payment Systems Act
institutions, businesses, and consumers through mobile and digital 2021 BOU issues first ever
wallets, catering to the significant number of Ugandans working fintech licences
abroad who send money back home. 2023 Digital Investment in Uganda set to reach a total
POST-2023
Regulatory frameworks in Uganda have evolved to accommodate transaction value of $10.57million by year end
the shifting landscape, with a greater emphasis on mobile money 2024 The Personal Data Protection Office (PDPO) commences
and open-ended financial regulations. This regulatory flexibility has campaign on amplifying public awareness and
supported innovation and growth in the fintech sector. In addition understanding of the data protection and privacy
to the mentioned fintechs, Uganda is home to other notable players principles, rights and responsibilities
PRE-2020
future economic growth, the UAE has invested heavily in digital 2014 Smart Dubai Initiative launched
infrastructure and innovation. 2017 DIFC Fintech Hive launches in DIFC with
With a staggering internet penetration rate of 99 per cent and over first accelerator programme cohort
17 million mobile connections, the UAE exhibits high levels of 2017 DIFC’s DFSA launches its regulatory sandbox
connectivity and digital adoption. Moreover, around 85 per cent of 2018 CBUAE launches Project Aber to distributed ledger technology
the population has access to at least one formal financial service, 2018 UAE government launches Emirates Blockchain Strategy 2021
underscoring the nation’s advanced digital economy. Little wonder 2019 Hub71, Abu Dhabi’s startup hub, launches in ADGM
then that the UAE has earned the distinction of being the most 2020 CBUAE launches fintech office to help build
digitally advanced nation in the Arab World. mature fintech ecosystem in the UAE
The UAE has implemented various strategies aimed at advancing 2021 ADGM FSRA introduces a new regulatory framework
2021–2022
digitalisation, including initiatives in blockchain technology and the for Third Party Financial Technology Services
metaverse. These efforts align with the nation’s broader economic 2022 DIFC launches its Strategy 2030
diversification goals and play a crucial role in driving future prosperity. 2022 DIFC launches the region’s first Open Finance Labs
At both national and emirate levels, mechanisms are in place to promote 2022 (and 2023) – ADGM and DIFC progress rules
digitalisation and foster economic growth, with entities such as the and guidance on virtual assets
Dubai International Financial Centre (DIFC) and Abu Dhabi Global 2022 Dubai launches its Metaverse Strategy
Markets (ADGM) spearheading efforts to bolster the financial sector. 2023 ADGM introduced the region’s first comprehensive
POST-2023
Dubai, in particular, has emerged as a fintech hotspot, hosting an regulatory framework for Sustainable Finance
estimated half of the total fintechs in the MENA region. Meanwhile, 2023 CBUAE implements digital currency strategy
Abu Dhabi has been actively investing in and promoting its fintech 2023 CBUAE launches Financial Infrastructure
sector, further solidifying the UAE’s position as a leading fintech hub. Transformation (FIT) programme
Notable fintechs in the UAE encompass a range of sectors, 2023 CBUAE introduces regulatory framework on BNPL providers
including wealthtech with companies like Finamaze and Sarwa, 2023 Al Etihad Payments, a subsidiary of CBUAE,
insurtech with players like Souqalmal, and payment solutions launches Aani, an instant payments platform
such as Tabby, which gained recognition as the UAE’s first fintech 2024 UAE sends first CBDC ‘digital dirham’ to
unicorn at the end of last year. China via mBridge platform
ayTabs, Saudi Arabia’s first fintech brand and MENA’s Expanding reach with key local payment integrations
award-winning payment solutions powerhouse, has In early 2024, PayTabs Group made headlines by announcing
unlocked its holistic payment orchestration platform to seamless integration of key local payment methods in the
meet the unique and diverse needs of the region’s merchants Kingdom of Saudi Arabia into its orchestration platform.
and billers, financial institutions, digital wallet providers, This strategic move not only expanded PayTabs’ reach
fintechs/PSPs, telecom institutions and government entities but also fortified its commitment to extend full-stack
and ministries in light of data localisation and flexibility that payment processing services to government entities,
has assumed utmost criticality. financial institutions, and fintech companies overseeing
This case study dives into how PayTabs’ issuing and acquiring fintech infrastructure projects across the region.
platform has transformed payment management for businesses
across sectors, driving efficiency, scalability and security. It is worth Tailored solutions for Saudi Arabia’s Vision 2030
noting that the PayTabs Group has a client portfolio of 1.2 million PayTabs’ payment orchestration platform is meticulously
across the region and processes over US$10billion worth of payment designed to align with the ambitious goals of Saudi Arabia’s
volumes, annually. For nine consecutive years, the PayTabs Group has Vision 2030. With a focus on scalability, security, and
made it to the top of the illustrious Forbes Middle East Fintech list. stability, PayTabs offers custom-fit solutions for ministries,
fintechs, and public entities. The platform’s ability to manage
Challenges faced by businesses exponential payment volumes effortlessly underscores its
Businesses across the MENA region typically suitability for the Kingdom’s flourishing public sector.
encounter a host of challenges including:
■ Diverse payment landscape
■ Optimisation complexity
Centralised
Payment
■ User experience imperatives Analytics Multi-source
GatewayCentralised
Payment
Analytics Multi-source
■ Security and compliance hurdles Unified API Gateway
Gateway Cards Program
■ Expertise and overall solutions Social Unified API Integrations
Cards Program
Social Commerce Gateway
Integrations
Commerce
PayTabs issuing and acquiring fintech platform
PayTabs’ payment orchestration platform has emerged as a Security &
game-changer, offering a suite of solutions and benefits to SecurityFraud
& Integrations
POS Fraud Integrations
address these challenges:
POS SoftPOS Merchant
■ Full stack payment solutions SoftPOS Super App
Merchant
Super App
■ Diverse tech stack
■ Paymes social commerce platform Virtual IBAN
Virtual IBAN
■ Issuance and program management Centralised
Buy Now Payment Processing
Centralised
■ Rapid time-to-market: Pay Later Payment Processing
Buy Now
■ Partner approach Pay Later
QR Payments
■ Expertise in cutting-edge payments tech: Checkout QR Payments
■ Presence in MENA Checkout POS Enabling All
POS Payment Methods
■ Custom fit solutions Enabling All
Payment Methods
■ Empowering business growth Payment Methods
Payment Methods
Findings: results
c.
and key takeaways
The 2024 edition of this report serves up the following findings: The findings are quantified by factoring in wider economic
development indicators and digital-specific ones, both within the
■ Tier-one ‘premier global fintech hubs’ – UAE, Israel, Saudi broader tech space and in the fintech sector. This report utilises a
Arabia (new) and Türkiye (new) tier-three system, as introduced in The Fintech Times: Middle East
■ Tier-two ‘emerging fintech hubs’ and Africa 2021 report, to categorise various fintech hubs.
– Higher-level – None for 2024 The summary table and accompanying diagram illustrate the
– Middle-range – Bahrain, Egypt, Kuwait, Qatar, Nigeria, South rankings of the fintech hubs based on this tier-three system. While
Africa, Mauritius, Kenya, Oman, Jordan and Tunisia the majority of rankings have remained consistent, there have
– Lower-level – Ghana, Lebanon and Morocco (new) been notable changes that will be discussed shortly. Additionally,
■ Tier-three ‘early-stage fintech hubs’ comparing this year’s 2024 results with those from 2023 and the
– Higher-level ‘markets to watch’ – Rwanda, Algeria (new), inaugural 2021 edition provides further insights into the evolution
Senegal, Uganda of fintech hubs over time.
– The rest – DRC (new), Ethiopia, Tanzania
EARLY-STAGE FINTECH
HUBS (TIER THREE)
High Level: Markets to watch:
Rwanda, Algeria, Senegal and Uganda (Scores of 3-3.99)
The Rest: DRC (New), Ethiopia and Tanzania
(Countries with scores below 2.99)
Chapter Four
Reflection and
summary on
the future of fintech
in the Middle East
and Africa and beyond
108 | FINTECH: THE MIDDLE EAST & AFRICA REPORT 2024
A
fter reviewing the 2024 fintech higher-end tier-two fintech hubs
hubs in the Middle East and last year. This rise can be attributed to
Africa in the previous chapter, various government-led initiatives
this section will delve deeper into not that have significantly impacted both
only the changes and outcomes of those wider economic development and
findings but also provide insights into fintech within these countries.
the broader fintech ecosystem in MEA, Another notable development is the
drawing from previous iterations of this emergence of the UAE as the top-scoring
report as well as future prospects. This will country in MEA for the first time in this
be achieved through the following steps: year’s report. If viewed as a competition, the
UAE stands out as the leader in 2024.
■ Reflection on the findings of fintech While Israel has historically been a leader
hubs in the Middle East and Africa in technology, recent events, including the
■ Assessment of predictions made ongoing situation in Gaza, have presented
in 2023 – were they accurate? challenges for the country. Prior to October,
■ Summary and future outlook for Israel faced internal challenges such as
fintech in the Middle East and Africa judicial protests, which have also impacted
its wider tech and economic landscape. The
A. Reflection on the fintech hubs of region’s challenges, coupled with potential
the Middle East and Africa findings repercussions from the humanitarian crisis
This subsection aims to provide a in Gaza, have implications for both the
detailed analysis of the results obtained broader economy and the fintech sector.
from the 2024 study on fintech hubs.
From the inception of this report Another notable development
to the present, The Fintech Times:
Middle East and Africa 2024 Report
is the emergence of the UAE
seeks to corroborate existing research, as the top-scoring country in
which often focuses on specific MEA for the first time in this
regions within MEA or particular
fintech subsectors, by offering a
year’s report. If viewed as a
comprehensive examination of competition, the UAE stands
potential fintech hubs. out as the leader in 2024
It considers not only fintech but
also the broader macroeconomic
factors influencing sectors like Nevertheless, these four countries have
fintech. Therefore, while some continued to demonstrate highly developed
findings may align with existing economies, with all but Türkiye classified as
knowledge in the field, this report developed economies, while Türkiye remains
offers a unique perspective and a high-middle-income economy. They have
methodology, contributing to witnessed both market-led demand sparking
the ongoing validation of fintech innovation and notable government-led
hubs in the region. initiatives prioritising wider economic
development and diversification, particularly
Tier-one Premier in the fintech and digital sectors.
global fintech hubs The emergence of Saudi Arabia and Türkiye
A significant shift in this year’s in the tier-one category of this report is a
report, unlike previous versions, testament to the concerted efforts of both
is the ascension of Saudi Arabia countries in nurturing mature fintech
and Türkiye to tier-one premier ecosystems. As highlighted in this report, both
fintech hubs. Their fintech nations now boast multiple fintech unicorns,
journeys, while not highlighted significant VC investments (each nearing
in earlier reports, are $1billion in 2023, a challenging year for global
noteworthy, with notable VC funding), and a substantial number of
advancements in scoring since fintech companies relative to their populations
2021 and their elevation from and compared to the wider MEA region.
10 Continued focus on
financial inclusion
The prediction accurately identifies financial
Initiatives such as regulatory sandboxes and incentives
for foreign investment remain valid strategies.
inclusion as a central narrative driving fintech ■ Talent fostering and retention: Investing in entrepreneurship
growth in the MEA region, echoing themes from and tech education remains essential for developing a skilled
previous reports. The diverse socio-economic landscape of MEA, workforce and addressing brain drain, contributing to
characterised by a mix of affluent nations and underserved sustainable fintech innovation.
populations, underscores the importance of fintech solutions
in promoting financial access and inclusion. ■ Financial literacy: Increasing financial literacy and
The report rightly emphasises the significance of awareness of fintech solutions are crucial for promoting
addressing the needs of the underbanked and under inclusive access to financial services, particularly in
financially excluded populations in MEA, highlighting diverse socio-economic circles across the MEA region.
the complexity of inclusion beyond basic financial
services. Future fintech solutions must navigate ■ Infrastructure development: Advancements in digital
this complexity to effectively reach marginalised infrastructure, including access to high-speed connectivity
communities and facilitate their participation in the and innovation hubs, are essential for supporting fintech
formal financial ecosystem. growth and fostering innovation.
Moreover, the observation regarding the presence of
underserved populations even in affluent MEA nations ■ MSME prioritisation and engagement: Supporting micro,
underscores the ongoing challenges of financial exclusion small, and medium enterprises through targeted interventions
within the region. Despite apparent sophistication, significant and industry dialogues remains vital for driving inclusive
segments of the population remain excluded from traditional economic growth and reducing rejection rates for MSMEs.
financial services, presenting opportunities for innovative
fintech solutions to bridge this gap. In summary, the ongoing progress in these areas underscores
Overall, the prediction accurately captures the enduring the positive trajectory of fintech-driven economic development
importance of financial inclusion as a driving force in the MEA region. While challenges persist, the concerted
behind fintech innovation in the MEA region, signalling efforts to address regulatory, talent, literacy, infrastructure, and
ongoing opportunities for impactful solutions that address MSME priorities are yielding tangible results and contributing
the diverse needs of underserved populations. to broader economic prosperity across the region.
c: Summary
The fourth edition of this report maintains continuity
with its predecessors – The Fintech Times: Middle East
and future on
and Africa 2023, 2022, and 2021 Reports. It retains a similar
format and chapter structure, particularly resembling
last year’s edition. Furthermore, it continues to highlight
fintech in the
the prevailing theme that has significantly impacted the
region, which is financial inclusion.
However, unlike in 2021 and 2022 when fintech globally
and Africa
with VC funding declining overall in MEA. Additionally,
ongoing conflicts, such as those in Sudan and the humanitarian
crisis in Gaza, have affected regional stability, albeit not
directly related to the economy but still influencing it.
Endnotes
Chapter One
A. MEA OVERVIEW – GEOGRAPHY ● https://www.fitchratings.com/research/ ● https://www.swfinstitute.org/fund-rankings/
301344/#:~:text=However%2C%20only%20 ● Startup Blink - The Global Startup East and Africa 2023 Report
43%25%20of%20sub,to%20BPC%2C%20a%20 Ecosystem Index Report 2023 ● The Fintech Times
W W W.T H E F I N T E C H T I M E S .CO M