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SPR For Corrective Action

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Langenhoren Wassenaar
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56 views3 pages

SPR For Corrective Action

Uploaded by

Langenhoren Wassenaar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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DOC. NO.

: XYZ-CA-SPR-011

SYSTEM PROCEDURE FOR CORRECTIVE


ISSUE NO.: 01
ACTION

SYSTEM PROCEDURE

CORRECTIVE ACTION

COPYRIGHT

This document contains confidential information. It cannot be copied in full or in parts by


any department or employee(s) of XYZ Company. Disclosure of any information
contained within this document to any person(s) other than as defined in the Document
Master List XYZ-DML-F-001 is strictly prohibited.

DOCUMENT CHANGE RECORD

Date of Page
Issue # Initiated By Section Description of Changes
issue No.

Prepared By

Reviewed By

Approved By
DOC. NO.: XYZ-CA-SPR-011

SYSTEM PROCEDURE FOR CORRECTIVE


ISSUE NO.: 01
ACTION

1.0 Purpose:

To establish a system for identifying and investigating non conformities, and for
taking action to prevent occurrence / re-occurrence in all parts of the integrated
management system & to maintain proper recording of correction & corrective
action taken and results achieved.

2.0 Scope:

This procedure is applicable to scope related to quality under the XYZ Company.

3.0 Definitions & Abbreviations:

Correction: Immediate action taken


Corrective Action: Action to eliminate the cause of a potential non
conformity or other undesirable potential situation
Non conformity non fulfillment of a requirement
Major Nonconformity Major Nonconformity is classified when there is an
absence or a complete breakdown in IMS, preventing
to meet the IMS requirements
Minor Nonconformity Minor Nonconformity would be the failure to conform
to a requirement that in the auditor's judgment and
experience is not likely to result in a failure of the
integrated management system
Objective Evidence: Data / information supporting the existence or verify
of some thing

4.0 Procedure:

4.1 Corrective action request is originated for:

a) Process Non conformance


b) Service Non conformance
c) System Non conformance
d) Product Non conformance
e) Legal Non conformance
f) Audit Non conformance
g) Customer Complain
h) Vendor Complain
i) Others

Due to any of the reason mentioned above if any non- conformance is


found it is generated on Corrective Action Request Form (XYZ-CAR-F-001).

4.2 Any person in the company can initiate the request for corrective action
4.3 When a problem occurs in any part of the organization the reporting
person describes the detail of non-conformity in Section A and also marks
the appropriate check box to categorize the type of non-conformance.
4.4 Reporting personnel or department send Corrective Action Request to
Manager QA & HSE for reviewing and approval.
4.5 If request is accepted, then QA Engr. / AM HSE & QA / Manager QA & HSE /
Manager QA & HSE sends to concerned person / department for
DOC. NO.: XYZ-CA-SPR-011

SYSTEM PROCEDURE FOR CORRECTIVE


ISSUE NO.: 01
ACTION

investigating the nonconformance and then makes an entry in CAR Log


sheet (XYZ-CAL-F-002).
4.6 Section “B” of the format is filled by the concerned department HOD
after finding out the root cause of the problem
4.7 He then proposes correction and corrective action to be taken and
indicates the date by which it will be fully implemented. By incorporating
the correction, corrective action and date in the Corrective Action Request
Form, It is returned to the QA Engr. / AM HSE & QA / Manager QA & HSE for
follow-up.
4.8 When the suggested correction is implemented by concerned department
HOD, then QA Engr. / AM HSE & QA / Manager QA & HSE checks and
verifies the work along with objective evidence that the correction is
effective, the Corrective Action Request Form can be closed by QA Engr. /
AM HSE & QA / Manager QA & HSE. If more work is needed to fully
implement the action, a new follow up date is agreed upon.
4.9 Corrective Action Log will be filled by the AM HSE & QA / Manager QA &
HSE
4.10 Status of Corrective Action Log (XYZ-CAL-F-002) is reviewed in the
Management Review Meeting (MRM).

5.0 Record(s):

5.0 Corrective Action Request Form XYZ-CAR-F-001


5.1 Corrective Action Log XYZ-CAL-F-002

6.0 Reference:

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