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    My CV

    Uploaded by

    Cliff Mokua

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    © All Rights Reserved
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    My CV

    Uploaded by

    Cliff Mokua
    26 views2 pages

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    my cv

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    Copyright:

    © All Rights Reserved
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    26 views2 pages

    My CV

    Uploaded by

    Cliff Mokua

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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     CONTACT

    EUSTINA CHRISTOPHER
    @ [email protected]
    O +971501541886
    , Al Satwa, Dubai, UAE

     OBJECTIVE  SKILLS
    Driven service-minded professional with more than 5 years of Social perceptiveness.
    experience in all aspects of restaurant operations recognized for
    consistently delivering and leading otherd through proactively Guest experience optimization.
    anticipating and responding to guest needs. Proven capacity to Problem solving.
    manage all aspects of hospitality businesses including
    Restaurants . Seeking challenging opportunities where I can fully Detail Oriented.
    use my skills for the success of the organization. Schedule and reservation
    management skills.
     EXPERIENCE
    Proficient in POS system.
    Green Room Hotel UAE
    Team player
    May 2022 - Present
    Stress tolerance while maintaining
    Waitress (Part time) professional and calm demeanor.
    •Communicate order details to the Kitchen Staff. Excellent Communication skills
    •Check dishes and kitchenware for cleanliness and presentation
    and report any problems.  ACHIEVEMENTS & AWARDS
    •Arrange table settings and maintain a tidy dining area.
    •Carry dirty plates, glasses and silverware to kitchen for cleaning. Managed the cash register
    •Meet with restaurant staff to review daily specials, changes on accurately for two months in the
    the menu and service absence of the cashier.
    specifications for reservations (e.g parties)
    Maintained customer retention rate
    Diamonds Dream of Africa, Mombasa 30% above the company average.
    Feb 2017 - Jan 2022 Transformed an extremely difficult
    Waitress/Hostess customer into a patron by
    leveraging strengths in premium
    •Served dining guests for lunch and dinner shifts, as well as quality service.
    private parties and
    Achieved "Employee of the Month"
    catering events, in a fast-paced and popular fine dining setting.
    award for three consecutive months
    • Seated diners, took orders, and delivered food and beverages following superior customer service
    accurately, efficiently, performance and customer
    and friendly. feedback.
    •Memorized daily specials and large wine menu to push
    customers on the most
    appropriate food and beverage options.  LANGUAGES
    • Increased sales by 20% using effective upselling techniques.
    Fluent English.
    Basic Arabic
     EDUCATION

     PERSONAL DETAILS
    Certificate in Computer Studies.
    Nationality : Kenyan

    High School Diploma.

     INTERESTS
    Organizing Events
    Reading
    Linguistics

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