QMS-HSF01-24 Policy

HS FOUNDATION
+263787591121
[email protected]
www.hsfoundation.co.zw
hschristianwearfoundation
Quality Policy for HS FOUNDATION
Document Number: QMS-HSF01-24

Effective Date: 01/11/2024
Review Date: 29/10/2024
Quality Policy Statement
At HS FOUNDATION, we are committed to delivering high-quality programs and services that

align with our mission and vision. Our goal is to empower youth, communities, and
underprivileged individuals by ensuring that our initiatives effectively meet their needs and
enhance their well-being.
Commitment to Quality
We strive to achieve the following objectives in our Quality Management System (QMS):
1. Alignment with Our Mission and Vision:

 Our vision is to create a world where all people have access to basic necessities such as
food, clothing, and healthcare, and where they can experience the love and compassion of
Christ through our charitable efforts.
 Our mission focuses on empowering youth, communities, and underprivileged individuals
through various initiatives and programs. We commit to ensuring that our services are
designed to uplift these groups, promoting personal growth, education, and overall well-
being.
2. Continuous Improvement:
 We will continuously evaluate and improve our programs and processes to enhance their
effectiveness and efficiency. By implementing a systematic approach to quality
management, we will ensure that our services not only meet but exceed the expectations of
those we serve.
 Regular audits and assessments will be conducted to identify areas for improvement and
findings will be used to inform our strategic planning.
3. Stakeholder Engagement:
 Engagement with our stakeholders is crucial to our success. We will actively collaborate
with youth, community members, beneficiaries, volunteers and partner organizations to
gather insights and feedback. This will help us understand their needs and ensure that our
initiatives are relevant and impactful.
 We will hold community forums and feedback sessions to foster open communication and
build trust within the communities we serve.
4. Training and Development:

. www.hsfoundation.co.zw
 We are dedicated to the ongoing training and development of our staff and volunteers. By
investing in their skills and knowledge, we empower them to deliver high-quality services
and support to our communities.
 Training programs will focus on best practices in community engagement, program
implementation and quality assurance, ensuring our team is well-equipped to meet
challenges.
5. Compliance and Accountability:

 We will adhere to all applicable laws, regulations and standards governing our operations
(in Zimbabwe). Our commitment to ethical practices and transparency will ensure
accountability to our stakeholders.
 Regular compliance checks will be conducted to ensure that all activities align with legal
and regulatory requirements.
6. Measurable Objectives:
 We will establish measurable quality objectives aligned with our mission and vision. These
objectives will be periodically reviewed and updated to reflect our evolving goals and the
changing needs of our community.
 Key performance indicators (KPIs) will be developed to monitor progress and assess the
impact of our programs.
7. Risk Management:
 We will implement a proactive approach to risk management, identifying potential risks to
our operations and developing strategies to mitigate them. This ensures the sustainability
and resilience of our initiatives.
8. Sustainability and Impact:

 HS FOUNDATION is committed to sustainable practices that ensure our initiatives have a
lasting impact. We will prioritize environmentally friendly approaches in our programs
and operations.
 We will measure the social impact of our initiatives, focusing on how they contribute to
the well-being and empowerment of individuals and communities.
Conclusion
At HS FOUNDATION, we recognize that our commitment to quality is an ongoing journey. By

embracing these quality objectives and principles, we reaffirm our dedication to delivering
exceptional programs and services that transform lives. Our Quality Management System (QMS)
serves as a cornerstone for continuous improvement, ensuring we remain responsive to the
evolving needs of our stakeholders. Through our relentless pursuit of excellence, we strive to
foster a culture of transparency, accountability, and ethical practices ,empower youth,
communities, and underprivileged individuals to reach their full potential, establish lasting
partnerships with stakeholders and communities, and to ensure a meaningful difference in the
lives of those we serve. We commit to regularly reviewing and refining our Quality Policy to
ensure alignment with our mission, vision, and the changing needs of our stakeholders.
. www.hsfoundation.co.zw

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HS FOUNDATION

Quality Policy for HS FOUNDATION

Document Number: QMS-HSF01-24

Quality Policy Statement

At HS FOUNDATION, we are committed to delivering high-quality programs and services that

1. Alignment with Our Mission and Vision:

4. Training and Development:

5. Compliance and Accountability:

8. Sustainability and Impact:

At HS FOUNDATION, we recognize that our commitment to quality is an ongoing journey. By

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